Last reviewed 2026. This guide is for the Florida Department of Health in Escambia County, based in Pensacola, Florida. It is not the Alabama Escambia County Health Department in Atmore or Brewton. Always verify appointment availability, fees, documents and closures on the official DOH-Escambia website before you visit.
Escambia County Health Department in Pensacola: Phone, Services, Locations and Certificates
Most people searching for the Escambia County Health Department want one thing fast: the correct phone number, the right building and the exact service route. This page gives you the practical 2026 path for DOH-Escambia in Pensacola, including the Fairfield Service Center, Downtown Service Center, Northside WIC site, immunization appointments, WIC, birth and death certificates, disease reporting, environmental health, septic routing, Healthy Start and what the health department does not handle.
There are two common Escambia County health-department searches. This page is for Escambia County, Florida, serving Pensacola and surrounding communities. If you need the Alabama Escambia County Health Department, use the Alabama Department of Public Health route for Atmore or Brewton. Do not use Florida addresses, Florida certificate rules or Florida phone numbers for Alabama records or services.
- Official agency
- Florida Department of Health in Escambia County, also called DOH-Escambia
- Official website
- https://escambia.floridahealth.gov/
- Main office
- Fairfield Service Center, 1295 West Fairfield Drive, Pensacola, FL 32501
- Main phone
- 850-595-6500
- Main email
- EscambiaCHD.Feedback@FLHealth.gov
- Main hours
- Fairfield Service Center: Monday-Friday, 8:00 AM-5:00 PM; Saturday and Sunday closed
- Administrator
- Marie Mott, JD, MS, RDN, CSSD, LDN, DOH-Escambia Administrator
- Leadership page
- Executive Management Team
Quick answer: what the Escambia County Health Department can help with
The Florida Department of Health in Escambia County helps residents with public health services, clinical services, nutrition services, certificates, disease reporting, environmental health programs and community health programs. The main public number is 850-595-6500, and the main Fairfield Service Center is at 1295 West Fairfield Drive, Pensacola, FL 32501.
The fastest mistake to avoid is calling every problem into the main number. A parent needing school shots, a pregnant mother needing WIC, a family ordering a birth certificate, a restaurant owner asking about inspections, a homeowner asking about septic, and a resident reporting a disease do not all need the same route. Escambia has different service centers and program numbers. Starting with the correct lane saves time, protects privacy and reduces the chance that you show up at the wrong building.
Need shots or vaccine records?
Call the immunization appointment line at 850-595-6554. The immunization clinic is at the Fairfield Service Center and is open Monday-Friday from 8:00 AM to 5:00 PM.
Need a birth or death certificate?
Call 850-595-6543. Birth and death certificate services are at the Fairfield Service Center. Current certificate office hours are Monday-Friday, 8:00 AM-4:30 PM.
Need environmental health?
For food hygiene, pools, tattoo, body piercing, mobile home parks, biomedical waste and similar public-health inspections, use the Downtown Service Center at 850-595-6700.
Escambia County Health Department phone numbers by service
Use this phone table before calling. If you only remember one number, use 850-595-6500. But for routine resident tasks, the direct line is better. A direct line matters for immunization appointments, disease reporting, certificates, WIC, Healthy Start and environmental health because those programs can have separate schedules, documents and eligibility rules.
| Need | Phone or route | Use this when |
|---|---|---|
| Main DOH-Escambia help | 850-595-6500 | You are not sure which clinic, program or location applies. |
| Report a disease | 850-595-6683 | You need to report or ask about reportable diseases and public-health follow-up. |
| Immunization appointment | 850-595-6554 | You need to make, change or cancel a vaccine appointment for yourself or your child. |
| WIC | 850-595-6670 | You need WIC eligibility, WIC appointments, WIC benefits or WIC location help. |
| Birth and death certificates | 850-595-6543 | You need Florida birth or death certificate copies through DOH-Escambia. |
| Environmental Health | 850-595-6700 | You need food hygiene, biomedical waste, pools, tattoo, body piercing, mobile home parks, tanning or public water system help. |
| Family Planning | 850-595-6500, Option 2 | You need confidential family planning services, pregnancy testing, Pap screening or related appointments. |
| Healthy Start | 850-595-6641 | You are pregnant or have a child under age three and need Healthy Start service information. |
| Coordinated Intake and Referral | 850-696-2291 or 850-417-3690 | You need help connecting to pregnancy, infant or family support programs. |
| RESET diabetes prevention | 850-316-2754 or 850-316-2764 | You want information about the free RESET lifestyle change program or class schedule. |
Simple call script that works
Say this first: “I live in Escambia County, Florida, and I need help with [immunizations / WIC / birth certificate / death certificate / environmental health / disease reporting / Healthy Start]. Which location and documents do I need?”
That one sentence prevents the biggest time-waster: explaining your full story before the staff knows whether you need Fairfield, Downtown, Northside, a state office, a partner provider, a certificate office or a different agency.
DOH-Escambia locations, hours and map
DOH-Escambia uses more than one service center. Do not assume every service is handled at the main Fairfield address. Clinical and certificate services are centered at Fairfield, Environmental Public Health is at the Downtown Service Center, and Northside is a WIC location with appointment-only rules on Monday through Thursday.
| Location | Address and phone | Main services | Hours |
|---|---|---|---|
| Fairfield Service Center | 1295 West Fairfield Drive, Pensacola, FL 32501; 850-595-6500 | Adult, child, family planning, Healthy Start, immunizations, refugee health, STI/STDs, tobacco cessation, tuberculosis, WIC | Monday-Friday, 8:00 AM-5:00 PM; Saturday and Sunday closed |
| Downtown Service Center | 1300 West Gregory St., Pensacola, FL 32502; 850-595-6700 | Biomedical waste, body piercing, coastal beach monitoring, food hygiene, mobile home and recreational parks, OSTDS, public swimming pools, public water systems, school health, tanning, tattooing | Monday-Friday, 8:00 AM-4:30 PM; Saturday and Sunday closed |
| Northside Service Center | 8390 North Palafox, Pensacola, FL 32534; 850-484-5121 | Women, Infants, and Children (WIC) | Monday-Friday, 8:00 AM-5:00 PM; appointment only Monday-Thursday; call 850-595-6670 for appointment |
Before you drive to Fairfield
- Call the correct program line if your visit involves an appointment.
- Bring a photo ID for certificates and immunization records.
- Bring previous immunization records if you are going for shots.
- Bring payment method details before ordering certificates.
- Check closures and news during severe weather, holidays or public health alerts.
When Downtown is more likely
- Food hygiene and regulated facility questions.
- Public swimming pools, tattooing, tanning or body piercing.
- Mobile home or recreational vehicle park public-health programs.
- Environmental Public Health records and inspection report questions.
- Public water system and coastal health monitoring questions.
Immunizations, school shots and vaccine records
For immunizations in Escambia County, call 850-595-6554 to make, change or cancel appointments. Customer service representatives are available from 7:30 AM to 5:00 PM. The immunization clinic is at the Fairfield Service Center, 1295 West Fairfield Drive, Pensacola, FL 32501, and the clinic is open Monday-Friday from 8:00 AM to 5:00 PM.
DOH-Escambia lists immunization services for children, adolescents, adults, travelers and immunization records. This is especially important before school starts, before college, before certain jobs, before international travel and when a parent needs a record for daycare or school enrollment.
- Call the immunization line first. Use 850-595-6554 rather than the main number if you already know you need shots or records.
- Bring picture ID. DOH-Escambia instructs clients to bring picture identification.
- Bring all previous immunization records. Prior records should be available before or at visit time. Do not rely on memory.
- Ask about the exact person receiving services. Children, adolescents, adults and travelers may have different vaccine needs.
- Do not wait until the last week before a deadline. School, travel and work deadlines can collide with appointment availability and vaccine spacing rules.
Escambia County families should not treat school immunizations as a last-minute paperwork task. A missing record, missing parent ID, vaccine spacing rule or appointment delay can create a school-registration problem. Call 850-595-6554 early, especially before August, college move-in, sports deadlines, daycare enrollment and back-to-school pop-up clinic events.
WIC, breastfeeding support and Northside appointments
WIC in Escambia County is reached at 850-595-6670. WIC serves eligible pregnant people, postpartum parents, breastfeeding families, infants and children under five. The official WIC mailing address is the Fairfield Service Center at 1295 West Fairfield Drive, Pensacola, FL 32501.
DOH-Escambia also lists a Northside WIC location at 8390 North Palafox, Pensacola, FL 32534. Northside is open Monday-Friday from 8:00 AM to 5:00 PM, but the official location page says it is appointment only Monday through Thursday and instructs residents to call 850-595-6670 for an appointment.
For WIC eligibility
Call 850-595-6670 and ask what documents are needed. Be ready to discuss pregnancy, postpartum status, infant or child age, residency and income or benefit details.
For breastfeeding support
Call 850-595-6670, option 2. DOH-Escambia lists breastfeeding classes, support group schedules, breast pump access and extra monthly foods for exclusively breastfeeding participants.
For Northside WIC
Call before visiting. The Northside Service Center is WIC-focused and appointment-only Monday through Thursday, so walking in without checking is a weak plan.
Birth certificates, death certificates and VitalChek
DOH-Escambia issues Florida birth certificates and Florida death certificates through its Vital Statistics office at the Fairfield Service Center. Call 850-595-6543 for certificate questions. The certificate office is open Monday-Friday from 8:00 AM to 4:30 PM.
Florida birth certificates are available for births in the State of Florida from 1930 to present. Death certificates are available for deaths that occurred in Florida from 2009 to present. Orders can be placed in person, by mail or online through VitalChek. VitalChek is the vendor recommended by the Florida Department of Health for online certificate orders, but it is a third-party service and may charge different fees than ordering directly through the local office.
| Certificate task | Official route | Known 2026 details |
|---|---|---|
| Florida birth certificate | Birth Certificates | Available for Florida births from 1930 to present. Fee listed by DOH-Escambia: $11.00 for each copy. |
| Florida death certificate | Death Certificates | Available for Florida deaths from 2009 to present. Fee listed by DOH-Escambia: $11.00 for each copy. |
| Marriage certificate | Certificates overview | Florida marriage certificates are handled through state certificate routes for marriages after June 6, 1927; older records are obtained from the Clerk of Court in the county where the marriage license was issued. |
| Divorce certificate | Certificates overview | Florida divorce certificates are handled through state certificate routes for divorces after June 6, 1927; older records are obtained from the Clerk of Court in the county where the divorce was granted. |
Birth certificate checklist
For a Florida birth certificate request through Escambia, prepare the full name on the certificate, date of birth, city or county of birth, names of both parents including mother’s maiden name, your signature, relationship to the registrant, mailing address, a copy of a valid photo ID front and back, and the fee. DOH-Escambia lists valid photo ID examples such as driver’s license, state ID card, passport or military ID.
Death certificate checklist
For a Florida death certificate request, prepare the full name of the decedent, date of death, city or county of death, your relationship to the decedent, the purpose for the certified copy, your signature, mailing address, and fee. A copy of valid photo ID is required for requests for certificates with cause of death listed. If you need cause of death listed, contact DOH-Escambia at 850-595-6543 before ordering.
Do not use DOH-Escambia for non-Florida birth or death certificates. If the person was not born in Florida or the death did not occur in Florida, use the correct state’s certificate process. Do not assume a Pensacola address can issue another state’s vital record.
Environmental Public Health: inspections, permits, food, pools and regulated facilities
The Environmental Public Health Program is based at the Downtown Service Center, 1300 West Gregory St., Pensacola, FL 32502. The phone number is 850-595-6700, and public hours are Monday-Friday from 8:00 AM to 4:30 PM.
This is the division for many business, property and regulated-facility questions. DOH-Escambia describes Environmental Health as responsible for inspections, permits and licenses, enforcing statutes and codes, and responding to environmental health concerns. For a resident, that means it is the practical route for food hygiene, public pools, tattooing, body piercing, tanning, mobile home parks, biomedical waste, public water systems and facility inspection questions.
Best for business and facility questions
- Food hygiene and regulated food questions.
- Public swimming pools and bathing places.
- Body piercing, tattooing and tanning facilities.
- Mobile home parks, RV parks and recreational camps.
- Biomedical waste and facility inspection questions.
Best call preparation
- Have the business name and street address ready.
- Know whether you are asking about a permit, inspection, complaint, payment or records request.
- For records, ask whether DOH-Escambia holds the record or whether another agency now handles it.
- Do not send confidential information through email unless official staff instructs you how to proceed.
Septic permits, OSTDS and records: what changed for Escambia County
This is a high-risk area for wrong information. Starting January 2, 2025, the Florida Department of Environmental Protection manages septic system permitting in Escambia County and several Northwest Florida counties. That means residents should not assume the county health department still handles every septic permitting step the way older pages or older search snippets may suggest.
For Environmental Health records and inspection reports for entities permitted through DOH-Escambia, the official Environmental Health page instructs residents to contact the office at 850-595-6700 or email EscambiaCHD.Feedback@FLHealth.gov. For on-site sewage or septic system records, the official page routes residents to the Florida Department of Environmental Protection at 850-245-4070 or OSTDS_Feedback@floridadep.gov.
| Question | Best route | Why this matters |
|---|---|---|
| Food, pool, tattoo, body piercing or mobile home park inspection record | DOH-Escambia Environmental Health at 850-595-6700 | These are typical Environmental Public Health record and inspection questions. |
| Septic permit or on-site sewage system question | Florida Department of Environmental Protection Onsite Sewage Program | Escambia County septic permitting shifted to DEP starting January 2, 2025. |
| Property transaction with septic concerns | Start with the DEP septic route, then verify whether any old DOH-Escambia records exist. | A homebuyer, realtor or contractor can lose time if they use outdated health department routing. |
| Water quality or sewer connection concern | Review DOH-Escambia Environmental Health and water quality information, then call for current routing. | Low-lying areas, septic systems and public water concerns can involve multiple agencies. |
If you are buying land, buying a home, planning construction, replacing a septic system or asking about a failed system, do not rely on old county-health-department instructions. Escambia is one of the counties where DEP manages septic permitting after the 2025 change. Call before paying, filing or scheduling work.
Report disease, urgent health issues and public health alerts
DOH-Escambia lists 850-595-6683 as the number to report a disease. Use that route for reportable diseases and conditions. The county home page also posts current local alerts, events and news, including water safety, algae health alerts, public health observances and back-to-school clinic announcements.
For medical emergencies, call 911. The health department is not an emergency room, not a poison control center, not a hospital and not a substitute for urgent care. For a life-threatening emergency, a severe allergic reaction, difficulty breathing, a serious injury, overdose, severe dehydration, chest pain, stroke symptoms or a dangerous exposure, use emergency services immediately.
Use disease reporting for
- Reportable diseases and public health follow-up.
- Questions from healthcare providers about local reporting.
- Community disease concerns that require official public-health routing.
- Information related to official reportable disease and conditions lists.
Use emergency care for
- Life-threatening symptoms.
- Severe injury or severe allergic reaction.
- Urgent mental or medical crisis.
- Any situation where waiting for office hours could be dangerous.
Family planning, women’s health, Healthy Start and wellness programs
DOH-Escambia provides more than certificates and shots. The official programs section lists clinical and nutrition services, wellness programs, community health planning, environmental health, emergency preparedness and infectious disease services.
Family planning and women’s health
The Family Planning Clinic lists services such as preconception counseling, annual family planning physical exams, Pap screening, pregnancy testing and counseling. The official phone route is 850-595-6500, Option 2. DOH-Escambia states that services are confidential, provided on a sliding fee scale, and no one will be turned away for inability to pay.
Healthy Start
Healthy Start serves pregnant women and families of children under age three through education, care coordination, screenings and referrals. For more information about Healthy Start services, call 850-595-6641. Coordinated Intake and Referral can also connect families to community programs, with listed phone routes at 850-696-2291 and 850-417-3690.
RESET diabetes prevention
RESET: Small Steps, Big Change is a diabetes prevention lifestyle-change program listed by DOH-Escambia. It is offered in person at DOH-Escambia and local community centers. For enrollment and program information, DOH-Escambia lists 850-316-2754, and for class schedule information it lists 850-316-2764.
| Program | Phone | Best for |
|---|---|---|
| Family Planning | 850-595-6500, Option 2 | Preconception counseling, family planning exam, Pap screening, pregnancy testing and counseling. |
| Women’s Health | 850-595-6500, Option 2 | Family planning, Improved Pregnancy Outcome and breast and cervical cancer early detection program routing. |
| Healthy Start | 850-595-6641 | Pregnancy and child-under-three support, care coordination, education and referrals. |
| WIC | 850-595-6670 | Nutrition support for eligible pregnant people, postpartum parents, infants and children under five. |
Escambia County service area and nearby communities
DOH-Escambia serves Escambia County, Florida. That includes Pensacola, Century, Cantonment, Molino, Ensley, Ferry Pass, Bellview, Myrtle Grove, Warrington, West Pensacola, Perdido Key, Gonzalez, Brent and nearby unincorporated areas. Service eligibility can depend on the program, age, insurance, income, Florida residency, county residency, pregnancy status, child age, certificate type, property address or whether a facility is regulated through DOH-Escambia.
What the Escambia County Health Department does not handle
A useful health-department guide should stop you from going to the wrong place. These are the most common wrong turns.
| If you need | Do not use | Better route |
|---|---|---|
| Emergency medical care | Routine county health department phone line | Call 911 or use emergency medical services. |
| Alabama Escambia County Health Department | Florida DOH-Escambia pages | Use Alabama Department of Public Health Escambia County contacts. |
| Non-Florida birth or death record | DOH-Escambia Vital Statistics | Order from the state where the birth or death occurred. |
| Septic permit after the 2025 routing change | Outdated county health department septic instructions | Use Florida DEP Onsite Sewage Program routing for Escambia County. |
| Private doctor or hospital records | County health department certificate office | Contact the medical provider, hospital or records custodian that created the record. |
Official Escambia County Health Department links
Use these official pages for final verification before you call, visit, order a certificate, submit a request or rely on service details.
Main pages
Clinical services
Certificates
Environmental health
News and alerts
Escambia County Health Department FAQ
What is the Escambia County Health Department phone number?
The main phone number for the Florida Department of Health in Escambia County is 850-595-6500. For disease reporting call 850-595-6683, for immunization appointments call 850-595-6554, for WIC call 850-595-6670, for certificates call 850-595-6543, and for Environmental Health call 850-595-6700.
Where is the Escambia County Health Department located?
The main Fairfield Service Center is at 1295 West Fairfield Drive, Pensacola, FL 32501. Environmental Public Health is at the Downtown Service Center, 1300 West Gregory St., Pensacola, FL 32502. The Northside WIC location is at 8390 North Palafox, Pensacola, FL 32534.
What are the Fairfield Service Center hours?
The Fairfield Service Center is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed Saturday and Sunday. Certificate office hours are more limited, Monday through Friday from 8:00 AM to 4:30 PM.
How do I make an immunization appointment in Escambia County?
Call 850-595-6554 to make, change or cancel an immunization appointment. Bring picture ID and previous immunization records for each person needing services.
Does DOH-Escambia issue birth certificates?
Yes. DOH-Escambia issues Florida birth certificates for births in Florida from 1930 to present. Call 850-595-6543. The listed fee is $11.00 for each copy.
Does DOH-Escambia issue death certificates?
Yes. DOH-Escambia issues Florida death certificates for deaths that occurred in Florida from 2009 to present. Call 850-595-6543. The listed fee is $11.00 for each copy.
What is the WIC phone number in Escambia County?
The WIC phone number is 850-595-6670. For breastfeeding support, DOH-Escambia lists 850-595-6670, option 2. The Northside WIC location is appointment-only Monday through Thursday.
Which Escambia location handles Environmental Health?
Environmental Public Health is handled through the Downtown Service Center at 1300 West Gregory St., Pensacola, FL 32502. The phone number is 850-595-6700, and public hours are Monday-Friday, 8:00 AM-4:30 PM.
Who handles septic permits in Escambia County now?
Starting January 2, 2025, the Florida Department of Environmental Protection manages septic system permitting in Escambia County. For on-site sewage or septic system records, DOH-Escambia routes residents to DEP at 850-245-4070 or OSTDS_Feedback@floridadep.gov.
How do I report a disease in Escambia County, Florida?
Call 850-595-6683 to report a disease or ask about reportable disease routing through DOH-Escambia. For life-threatening emergencies, call 911 instead of waiting for office hours.
Is this page for Escambia County, Alabama?
No. This guide is for Escambia County, Florida, served by the Florida Department of Health in Escambia County. If you need Escambia County, Alabama health department services, use the Alabama Department of Public Health page for Atmore or Brewton.
Who is the DOH-Escambia administrator?
The official Executive Management Team page lists Marie Mott, JD, MS, RDN, CSSD, LDN as DOH-Escambia Administrator. The same leadership page also lists program leaders for assistant director, nursing, environmental public health, WIC and business operations.