Alabama Department of Public Health phone, county offices, records, WIC, ImmPRINT, permits and complaints
The Alabama Department of Public Health, often called ADPH, handles statewide public-health programs, vital records, immunization systems, WIC support, environmental health, healthcare-facility complaints, disease reporting, and emergency preparedness.
Most residents should not start by driving to the Montgomery central office. For many services, the right first step is your county health department, a specific ADPH hotline, or the official program page listed below.
Choose your Alabama public-health task
Select the task you need. This tool does not book appointments or check live county availability, but it points you to the safest official starting place.
Call 1-800-252-1818 during regular business hours, Monday through Friday, 8 a.m.-5 p.m., excluding state holidays. Do not include Social Security numbers, bank details, or sensitive personal information in general web forms.
Alabama Department of Public Health quick answer
The main Alabama Department of Public Health general information number is 1-800-252-1818. ADPH lists regular business hours as Monday through Friday, 8 a.m.-5 p.m., excluding state holidays.
The central office is at The RSA Tower, 201 Monroe Street, Montgomery, AL 36104. The postal address is P.O. Box 303017, Montgomery, AL 36130-3017.
Use the county health department for local appointments, WIC, many vital-record requests, immunizations, clinic services, environmental health, and local office questions. Use statewide ADPH hotlines for Vital Records, ImmPRINT, facility complaints, emergency preparedness, WIC, Family Health, Plan First, ALL Kids, and disease reporting.
Official verification before using this Alabama guide
Updated for publication on June 26, 2026.
This refreshed guide uses official Alabama Department of Public Health pages for contact, county locations, vital records, birth and death certificate fees, WIC application steps, ImmPRINT and immunization records, food scores, environmental complaints, healthcare-facility complaints, and emergency reporting.
Public-health details can change. Always verify live county office status, appointment rules, fees, forms, provider availability, complaint routes, and holiday closures on the official ADPH website before visiting, mailing documents, paying, or relying on a deadline.
What this Alabama Department of Public Health guide covers
Should you contact ADPH central office or a county health department?
The Montgomery central office manages statewide programs, public-health policy, data, provider standards, emergency preparedness, and program-level support.
A county health department is usually the better route for local clinic appointments, WIC appointments, most in-person vital-record requests, county environmental health, septic questions, food permits, and local public-health services.
For a broader office-finding guide, see our health department near me guide.
Alabama Department of Public Health phone numbers and hotlines
The general number is helpful, but service-specific hotlines are usually faster. Use the correct number for certificates, WIC, immunizations, complaints, family health, outbreaks, or emergency preparedness.
| Service | Official number | Use it for | Prepare before calling |
|---|---|---|---|
| General ADPH information | 1-800-252-1818 | General statewide routing during regular business hours. | County, exact program, deadline, and best callback number. |
| Vital Records | (334) 206-5418 | Birth, death, marriage, divorce, special copy, and certificate questions. | Record type, full names, event date, county, relationship, and ID question. |
| Immunization | 1-800-469-4599 | ImmPRINT, vaccine records, school Certificate of Immunization, and program guidance. | Full name, date of birth, provider, county, and school/employment deadline. |
| WIC | 1-888-WIC-HOPE 1-888-942-4673 | WIC eligibility, clinic location, appointment guidance, and local agency routing. | Applicant age/status, county, income or program proof, and appointment need. |
| Family Health Services | 1-800-654-1385 | Family planning, adolescent pregnancy prevention, women’s health, oral health, and perinatal programs. | County, service needed, age, and appointment question. |
| Plan First | 1-888-737-2083 | Alabama family-planning program guidance. | Alabama residency, Medicaid status, age, and family-planning need. |
| ALL Kids | 1-888-373-KIDS 1-888-373-5437 | Children’s health insurance program information. | Child information, household details, income, and current coverage. |
| Healthcare-facility complaints | 1-800-356-9596 | Hospitals, nursing homes, home health, hospice, and many regulated care-facility complaints. | Facility, patient/resident, dates, events, documents, and immediate risk. |
| Assisted living complaints | 1-866-873-0366 | Complaints specifically involving assisted living facilities. | Facility, resident, care concern, date, people notified, and safety risk. |
| Infectious diseases and outbreaks | 1-800-338-8374 | Official outbreak and infectious-disease reporting guidance. | Condition, people affected, dates, location, and provider details if applicable. |
| Emergency preparedness | 1-866-264-4073 | Emergency preparedness information and after-hours public-health emergency reporting. | Location, event, immediate public-health risk, and callback number. |
| Tobacco Quitline | 1-800-QUIT-NOW 1-800-784-8669 | Tobacco cessation help and coaching resources. | Tobacco type, quit goal, and preferred contact method. |
How to find your Alabama county health department
ADPH’s official locations page lists central, district, and county offices. It also links to a County Health Department Status Dashboard that can show office status and provider availability by day.
Use your county name when searching for clinics, WIC, immunizations, environmental health, vital records, home care, STD services, or local public-health questions.
Identify the correct county
For WIC or clinic services, use your residence or instructed clinic. For food, septic, lodging, body art, or environmental issues, use the county where the business or property is located.
Open the official county directory
Search by county or city name. Review separate numbers for clinic services, environmental health, home health, vital records, and WIC.
Check live office status
Use the official status dashboard when available. Rural offices and satellite clinics may have limited provider days.
Call before visiting
Ask about appointment rules, forms, fees, accepted payment, last customer time, and whether the exact service is available that day.
ADPH central office address, hours and map
The Alabama Department of Public Health central office is located at The RSA Tower, 201 Monroe Street, Montgomery, AL 36104. The mailing address is P.O. Box 303017, Montgomery, AL 36130-3017.
Central office hours are generally weekdays, 8 a.m.-5 p.m.. Most residents should call before visiting because county-based services may not be completed at the central administrative office.
Alabama birth, death, marriage and divorce certificates
The Alabama Center for Health Statistics files, stores, and issues certified copies of Alabama birth, death, marriage, and divorce certificates. Many records can be requested through county health departments, by mail, or through the authorized online/phone provider.
Before ordering, confirm the event happened in Alabama, the record type is correct, you meet access rules, and you have acceptable identification.
| Record type | Availability and restriction | Base fee | Prepare before ordering |
|---|---|---|---|
| Birth certificate | State filing began in 1908. Birth records are restricted for 125 years and require an authorized requester and ID. | $15 search fee including one certified copy or failure-to-find certificate. | Full birth name, date, county/city, hospital or home birth, parents’ names, relationship, ID, mailing address, and phone. |
| Death certificate | State filing began in 1908. Death records are restricted for 25 years; older records may be requested by anyone who pays the fee. | $15 search fee including one certified copy or failure-to-find certificate. | Full legal name, death date, county/city, spouse or parents, relationship, ID, mailing address, and phone. |
| Marriage certificate | State filing began in August 1936. Marriage certificates are unrestricted. Earlier records may require the probate office. | $15 search fee including one certified copy or failure-to-find certificate. | Both spouses’ names before first marriage, marriage date, county, signature, mailing address, and phone. |
| Divorce certificate | State filing began in 1950. Divorce certificates are unrestricted. Full decrees and older records may require circuit court. | $15 search fee including one certified copy or failure-to-find certificate. | Both spouses’ names before first marriage, divorce date, county, signature, mailing address, and phone. |
Current listed Alabama vital-record fee basics
- First certificate search: $15, including one certified copy or a Certificate of Failure to Find.
- Additional copies of the same record ordered at the same time: $6 each.
- Expedited processing: additional $15.
- Keepsake birth certificate: $45, intended for display.
- Mail payment instructions say to use check or money order payable to Center for Health Statistics and not to send cash.
- VitalChek online or phone orders may include extra service and shipping fees.
Alabama certificate fee estimator
This estimates only the basic listed state copy fee for multiple copies of the same record ordered together. It does not include online service, shipping, card, court, apostille, amendment, or expedited charges unless selected.
One copy using the base published certificate search fee.
How to request an Alabama vital record
- Choose the exact record type: birth, death, marriage, or divorce.
- Check access rules. Birth records and recent death records have restrictions.
- Choose in-person county health department, mail, or authorized online/telephone ordering.
- Prepare full names, event date, county, relationship, signature, mailing address, and phone.
- Use the correct payment method. Do not send cash by mail.
- Use probate court or circuit court when the vital-record office is not the right record holder.
Alabama ImmPRINT, vaccine records and school Certificate of Immunization
ImmPRINT is Alabama’s immunization registry. Residents usually do not use a public self-service search to print someone’s record. ADPH directs people who need an immunization record or Certificate of Immunization to the provider or county health department that administered the vaccines.
You may also ask your current healthcare provider whether they have ImmPRINT access and can locate your record.
Immunization-record call checklist
- Full legal name used when vaccines were given.
- Date of birth.
- Previous names if applicable.
- County and provider, clinic, pharmacy, or school location.
- Approximate vaccination dates.
- Exact record needed: shot record, school certificate, employment proof, or COVID-19 dates.
- School, childcare, college, employer, or travel deadline.
Alabama WIC, Family Planning, Plan First and ALL Kids
ADPH supports several family-health routes. WIC helps eligible pregnant, postpartum, or breastfeeding women, infants, and children under age five. Family Planning and Plan First focus on family-planning services. ALL Kids is Alabama’s children’s health-insurance program.
Alabama WIC eligibility and appointment documents
To apply for WIC, call your local county health department or the statewide WIC line at 1-888-942-4673. WIC applicants must meet income requirements, be Alabama residents, and be seen by a health professional at the WIC clinic.
| WIC preparation item | Examples | Why it matters |
|---|---|---|
| Person applying | Pregnant applicant, postpartum applicant, breastfeeding applicant, infant, or child under five. | The clinic must certify each participant. |
| Identity | Driver’s license, birth certificate, hospital birth card, or approved ID. | Proof is needed for parent/caretaker and applicant. |
| Residence | Lease, bill, or document showing street address. | WIC verifies Alabama residency and clinic routing. |
| Income or program enrollment | Medicaid, SNAP, Family Assistance, or household income proof. | Income or qualifying program status must be reviewed. |
| Nutrition assessment | Pregnancy, breastfeeding, infant, or child health information. | Nutritional risk is part of WIC eligibility. |
Family Planning, Plan First and ALL Kids
Alabama food scores, septic, lodging, body art, pools and environmental complaints
Environmental-health work is usually county-specific. County environmental staff and ADPH program divisions may handle food establishments, lodging, public pools and spas, body art, onsite sewage, private wells, rabies control, solid waste, and qualifying public-health nuisance complaints.
Use the county where the business, property, or complaint is located. Do not call a different county because the owner, customer, or complainant lives there.
How to make a useful Alabama environmental complaint
- Choose the correct category: food illness, food facility, lodging, body art, septic, or other environmental issue.
- Give the exact location: business or property name, address, county, room number, or unit if relevant.
- Describe observed facts: dates, times, food consumed, symptoms, condition seen, and people affected.
- Keep supporting information: receipts, photos, medical documentation, permit numbers, or inspection details when relevant and lawful.
- Use medical care when needed. A complaint form is not treatment and should not delay urgent care.
Hospital, nursing home, assisted living, home health and hospice complaints
The Bureau of Health Provider Standards accepts complaints involving several regulated healthcare settings. The correct route depends on the facility type. A complaint about an individual licensed professional may belong to that professional’s licensing board instead.
| Facility or concern | Official route | Useful complaint details |
|---|---|---|
| Hospital, ambulatory surgical center, rural health clinic, rehabilitation or acute/continuing care facility | Complaint hotline: 1-800-356-9596 | Facility, unit, patient, date, care/safety concern, witnesses, and supporting documents. |
| Assisted living facility | Assisted living hotline: 1-866-873-0366 | Facility name, resident information, medication/care issue, incident date, and immediate risk. |
| Home health or hospice agency | Complaint hotline: 1-800-356-9596 | Agency, patient, missed service, care plan, dates, staff, and safety impact. |
| Nursing home or skilled nursing facility | Complaint hotline: 1-800-356-9596 | Abuse, neglect, poor care, staffing, sanitation, diet, mistreatment, or visitation concern. |
Outbreaks, emergencies, public-health data, records requests and ADPH jobs
Before you call, visit, mail or pay ADPH
A short checklist can prevent a wasted trip, wrong payment, delayed certificate, rejected WIC appointment, or misrouted complaint.
What to do if your Alabama public-health service is not found
Official Alabama Department of Public Health links
Use these official resources before paying, mailing documents, filing a complaint, or relying on a search-result snippet.
Alabama Department of Public Health official websiteMain official website for Alabama public-health programs, services, notices, and statewide information. ADPH contact page and hotline directoryGeneral information, toll-free numbers, communication assistance, COVID-19 record route, and public-health emergency reporting. ADPH locations and county health departmentsFind central, district, and county health department offices and county status dashboard access. Alabama Vital RecordsBirth, death, marriage, divorce certificates, forms, fees, restrictions, and ordering routes. Alabama Immunization DivisionImmunization records, Certificate of Immunization guidance, vaccine information, and ImmPRINT routing. How to apply for Alabama WICWIC eligibility basics, appointment steps, required documents, and statewide WIC phone number. Alabama Food Establishment ScoresOfficial food-establishment score lookup database. Environmental complaintsFood facility, foodborne illness, lodging, body art, and environmental complaint route. Healthcare-facility complaint instructionsOfficial complaint instructions for acute care, assisted living, home health, hospice, nursing homes, and related settings. Center for Health StatisticsHealth statistics, data resources, and vital-record system information.Alabama Department of Public Health FAQ
What is the Alabama Department of Public Health main phone number?
The main ADPH general information number is 1-800-252-1818. Use it for general statewide routing during regular business hours.
Where is the Alabama Department of Public Health central office?
The ADPH central office is at The RSA Tower, 201 Monroe Street, Montgomery, AL 36104. The mailing address is P.O. Box 303017, Montgomery, AL 36130-3017.
How do I find my Alabama county health department?
Use the official ADPH locations page and search by county or city. Also check the County Health Department Status Dashboard before a same-day visit.
How do I order an Alabama birth certificate?
You may request many Alabama birth certificates through a county health department, by mail to the Center for Health Statistics, or through the authorized online/phone provider. Birth records are restricted for 125 years and require an authorized requester and identification.
What is the Alabama Vital Records phone number?
The ADPH Vital Records phone number for birth, death, marriage, and divorce certificate questions is (334) 206-5418.
How much does an Alabama birth or death certificate cost?
The listed search fee is $15, including one certified copy or a Certificate of Failure to Find. Additional copies of the same record ordered at the same time are $6 each. Expedited processing is listed as an additional $15.
How do I get an Alabama immunization record or Certificate of Immunization?
Contact the provider or county health department that administered the vaccines. You may also ask your current provider if they can locate the record in Alabama’s ImmPRINT registry.
What is the Alabama WIC phone number?
The statewide Alabama WIC number is 1-888-WIC-HOPE, also written as 1-888-942-4673. You may also call your local county health department.
How do I file a restaurant or environmental complaint in Alabama?
Use ADPH’s Environmental Complaints page for food facilities, foodborne illness, hotel/lodging, body art, and other environmental issues under ADPH jurisdiction. Include the location, date, time, details, and any supporting information.
How do I file a healthcare-facility complaint with ADPH?
For many hospitals, nursing homes, home health, hospice, and regulated care facilities, call 1-800-356-9596. For assisted living complaints, call 1-866-873-0366. Call 911 first if someone is in immediate danger.