Last reviewed 2026. This guide is for Wake County Public Health and Wake County Health & Human Services in North Carolina. Wake County residents often search for “Wake County Health Department,” but official services are split across Public Health clinics, WIC, Environmental Health & Safety, Social Services, regional centers and Vital Records. Use the routing below before you drive or call.
Wake County Health Department Services, Phone Numbers and Clinic Locations for 2026
This page helps Raleigh, Cary, Apex, Garner, Wake Forest, Fuquay-Varina, Holly Springs, Knightdale, Zebulon, Wendell, Morrisville, Rolesville and nearby Wake County residents find the correct public health route. Start here for the Public Health Center, clinic phone number, WIC, immunizations, STI and HIV services, health records, family planning, prenatal and pediatric care, Environmental Health, septic and well questions, restaurant complaints, regional centers and the important Vital Records warning.
Wake County Public Health is not the same as Wake County Social Services, the Register of Deeds, the hospital emergency room, a private doctor, or North Carolina DHHS state headquarters. If you need shots, STI/HIV testing, WIC, family planning, public health records or clinic care, use Public Health. If you need Medicaid, Food and Nutrition Services, child welfare, adult protective services or economic assistance, use Social Services. If you need a birth, death or marriage certificate, use Vital Records through the Register of Deeds route, not the clinic desk.
- Common search name
- Wake County Health Department
- Official service name
- Wake County Public Health, part of Wake County Health & Human Services
- Main clinic location
- Wake County Public Health Center, 10 Sunnybrook Road, Raleigh, NC 27610
- Clinic phone
- 919-250-3900
- Patient portal
- Wake County Public Health patient portal
- WIC phone
- 919-250-4720
- Social Services
- 220 Swinburne St., Raleigh, NC 27620; phone 919-212-7000
- Environmental Health
- Environmental Health & Safety main line: 919-856-5700
- Onsite water
- Septic and wastewater: 919-856-7434; private well information: 919-856-7482
- Emergency
- For immediate danger, life-threatening symptoms or urgent emergency help, call 911.
Quick answer for Wake County residents
If you need a Wake County public health appointment, start with the Public Health clinics phone number, 919-250-3900, or use the official Wake County Public Health patient portal. The main clinic hub is the Public Health Center at 10 Sunnybrook Road in Raleigh. Some clinic services are also offered at regional centers in Fuquay-Varina, Wake Forest, Zebulon and northeast Raleigh, so do not assume you must always drive to Sunnybrook.
If your need is WIC, use the WIC number, 919-250-4720. If your question is about restaurant inspections, food safety, pools, lodging, tattoo/body art, septic systems, private wells, onsite wastewater or a related Environmental Health concern, start with Wake County Environmental Health & Safety at 919-856-5700. If your question is Medicaid, Food and Nutrition Services, child welfare, adult protective services or economic assistance, the better starting point is Wake County Social Services at 919-212-7000.
Call Public Health clinics
Use 919-250-3900 for clinic appointments, immunizations, school shots, general public health clinic routing and questions about which location can serve you.
Call WIC directly
Use 919-250-4720 for WIC eligibility, appointment questions, nutrition support, breastfeeding help and services for eligible pregnant, postpartum and young-child households.
Call Environmental Health
Use 919-856-5700 for Environmental Health & Safety. Use 919-856-7434 for septic and wastewater questions and 919-856-7482 for private well information.
Wake County Health Department phone numbers by service
Wake County is too large for one phone number to solve every problem. A parent trying to schedule school shots, a resident applying for WIC, a restaurant owner asking about a food permit, a homeowner checking a septic record and a person requesting a birth certificate all need different doors. Use this routing table before you call.
| Need | Best phone or route | What to say first |
|---|---|---|
| Public Health clinic appointment | 919-250-3900 | Say whether you need immunizations, family planning, STI/HIV testing, a record, child health, prenatal care or another clinic service. |
| WIC nutrition and breastfeeding | 919-250-4720 | Say whether you are pregnant, postpartum, breastfeeding, calling for an infant or calling for a child under five. |
| STI or HIV services | 919-250-3900 or clinic-specific routing | Ask about appointment availability, same-day capacity, walk-in rules, testing cost and whether the service is available at your preferred location. |
| Environmental Health and Safety | 919-856-5700 | Mention whether the issue is food, lodging, pools, tattoo/body art, environmental health, onsite water, septic or well information. |
| Septic or wastewater information | 919-856-7434; wastewater@wake.gov | Give the property address, parcel details if available and whether you need a permit, site plan, existing-system question or record guidance. |
| Private well information | 919-856-7482; wellwater@wake.gov | Say whether you need well information, water sample guidance, a well variance question, new construction help or existing well records. |
| Medicaid, Food and Nutrition Services or Social Services | 919-212-7000 | Say that you need Social Services, not a clinic appointment. This is a separate route from Public Health clinic scheduling. |
| Birth, death or marriage certificate | wake.gov/VitalRecords | Ask Vital Records or the Register of Deeds route, not the Public Health clinic desk. |
| Emergency medical danger | 911 | For life-threatening symptoms, serious injury, overdose, severe allergic reaction or immediate danger, call 911. |
Phone strategy that actually works
Do not open the call with a long story. Start with one clear sentence: “I live in Wake County and I need help with immunizations,” or “I need WIC,” or “I have a septic/well question,” or “I need a birth certificate.” Then give the city, patient age if it is a clinic service, and property address if it is Environmental Health. Wake County serves a large population, so a precise first sentence saves time.
Wake County Public Health clinic and regional center locations
The main Public Health clinic hub is at 10 Sunnybrook Road in Raleigh. Wake County also uses regional centers for certain health and human services. Availability can vary by service, appointment type and staffing, so call before assuming the closest building can handle your exact need.
| Location | Address | Phone | Best for |
|---|---|---|---|
| Public Health Center | 10 Sunnybrook Road, Raleigh, NC 27610 | 919-250-3900 | Main Public Health clinic hub, immunizations, clinic routing, STI/HIV services, family planning and other clinic services. |
| Departure Health and Human Services Center | 5809 Departure Drive, Raleigh, NC 27616 | 919-431-4000 | Northeast Raleigh access point for health and human services. Call first for current clinic availability. |
| Northern Regional Center | 350 E Holding Avenue, Wake Forest, NC 27587 | 919-562-6300 | Wake Forest and northern Wake County residents needing regional services and appointment routing. |
| Southern Regional Center | 130 N Judd Parkway NE, Fuquay-Varina, NC 27526 | 919-557-2501 | Fuquay-Varina, Holly Springs, southern Wake County and nearby residents. |
| Eastern Regional Center | 1002 Dogwood Drive, Zebulon, NC 27597 | 919-404-3900 | Zebulon, Wendell, Knightdale and eastern Wake County residents needing regional access. |
Wake County has multiple public service buildings. Do not drive to Sunnybrook for Vital Records, do not drive to Social Services for a vaccine appointment, and do not drive to a regional center without confirming that the service is offered there that day. Call the relevant number first, especially for school-shot season, STI/HIV services, WIC, prenatal care, dental care or environmental permits.
Map to Wake County Public Health Center at Sunnybrook
The map below is for the main Public Health Center location at 10 Sunnybrook Road, Raleigh, NC 27610. Use it for clinic-related public health visits, but verify your appointment location before leaving because some services may be provided at regional centers.
Wake County service area and nearby communities
Wake County Public Health serves residents across Raleigh and the wider Wake County area. Large population growth makes location routing important. Someone in Apex, Cary or Morrisville may not want to start with the same physical office as someone in Zebulon, Wake Forest or Fuquay-Varina. Call first, ask whether your service is available at the nearest regional center, and confirm whether an appointment is required.
Public Health clinic services in Wake County
Wake County Public Health clinics provide health care for children and adults. The Public Health Center at Sunnybrook is the main clinic hub, and some services are also provided through regional centers. Residents use these clinics for immunizations, family planning, routine women’s health services, birth control options, prenatal care, pediatrics, STI/HIV testing, refugee and immigrant health services, travel-related vaccines and medical record needs.
Clinic services residents commonly need
- Child and adult immunizations.
- School-required vaccines for rising grade levels.
- Family planning and routine reproductive health visits.
- Birth control counseling and methods.
- Prenatal care and pediatric care at applicable clinics.
- STI and HIV testing, prevention and treatment routing.
- Refugee, immigrant and travel-related clinic services.
- Public health records and patient portal access.
What to bring to a clinic visit
- Photo ID if available.
- Insurance card, Medicaid card or payment information if requested.
- Vaccine history, school form, college form or employer form.
- Medication list and allergy history.
- Parent or guardian information for minor patients.
- Appointment confirmation and the exact location.
How to avoid a failed clinic trip
- Identify the service first. Do not say “health department” only. Say immunizations, WIC, STI testing, prenatal care, travel clinic, records or environmental health.
- Call the correct number. Use 919-250-3900 for clinics, 919-250-4720 for WIC and 919-856-5700 for Environmental Health.
- Confirm the location. Ask whether you should go to Sunnybrook or a regional center.
- Ask about cost and eligibility. Some services may depend on insurance, Medicaid, income, program rules or clinic capacity.
- Bring records. The clinic cannot always recreate missing vaccine, school or medical history during one visit.
Wake County WIC: nutrition, breastfeeding and children under five
Wake County WIC helps eligible pregnant, postpartum and breastfeeding families, infants and children under age five with nutrition education, healthy foods, breastfeeding support and healthcare referrals. The Wake County WIC phone number is 919-250-4720, and the official short link is wake.gov/WIC.
WIC is not the same as Medicaid, SNAP, Food and Nutrition Services or a pediatric clinic visit. It is a nutrition program with its own eligibility rules. If you are pregnant, recently had a baby, breastfeeding, caring for an infant or caring for a child under five, call WIC directly rather than starting with the general public health clinic line.
| WIC question | Best next step | What to prepare |
|---|---|---|
| Am I eligible for Wake County WIC? | Call 919-250-4720 or open wake.gov/WIC. | Household size, pregnancy or child information, proof of Wake County residence and income or benefit details if requested. |
| I need breastfeeding support | Call WIC and explain the baby’s age and feeding concern. | Baby’s date of birth, current feeding method, medical concerns and appointment availability. |
| I moved into Wake County | Ask how to transfer or begin WIC services locally. | Previous WIC details, new address, phone number and child information. |
Immunizations, school shots and vaccine records
Wake County Public Health is a key local route for children and adults who need required or recommended immunizations. Parents often need help before kindergarten, seventh grade, twelfth grade, college entry, childcare enrollment, camp, sports, employment or international travel. The strongest move is to call early and bring the vaccine record rather than waiting until the school deadline rush.
For school-required vaccines
- Call 919-250-3900 and say the child’s grade and school deadline.
- Bring any vaccine record from doctors, schools, pharmacies or prior health departments.
- Ask whether the service is available at Sunnybrook or a regional center.
- Ask about parent or guardian requirements for minors.
For adult vaccines
- Ask which vaccines are available and whether appointment scheduling is required.
- Bring insurance or payment information if requested.
- Bring prior vaccine records, especially for travel, work or healthcare requirements.
- Ask whether the patient portal can help you view or print records.
Do not wait until the last week before school starts. Wake County periodically offers school vaccine clinics, but clinic schedules, locations and capacity can change. If your child needs state-required immunizations, call 919-250-3900 early, ask what records you need, and confirm whether the appointment is at Sunnybrook or a regional center.
STI, HIV, mpox and infectious disease services
Wake County Public Health provides STI and HIV testing and related prevention services through public health clinic routing. A CDC prevention directory listing for Wake County Human Services identifies Public Health Center clinic services and notes appointment requirements, testing services and prevention services. Wake County has also used public health clinics and regional centers for mpox vaccination and testing outreach. For current availability, call 919-250-3900 and ask for the correct clinic route.
STI testing
Ask about appointment availability, same-day capacity, cost, insurance, walk-in hours and whether the service is offered at Sunnybrook or another center.
HIV services
Ask about testing, prevention counseling, PrEP navigation, Ryan White services or referral routing if those apply to your situation.
Mpox
Ask whether mpox vaccination or testing is currently available, who qualifies, which location is open and whether you need an appointment.
Do not use the patient portal for urgent medical problems. If you have severe symptoms, trouble breathing, chest pain, heavy bleeding, overdose, serious allergic reaction, a dangerous injury or any immediate emergency, call 911 or seek emergency care.
Environmental Health and Safety: food, lodging, pools, tattoo, inspections and complaints
Wake County Environmental Health & Safety is the correct route for many public health questions that are not clinic questions. This includes food safety, restaurants, temporary food events, lodging, public pools, tattoo/body art, inspections, environmental health concerns and public health safety issues tied to regulated facilities. The current Environmental Health & Safety main line to start with is 919-856-5700.
If you are a restaurant operator, food truck operator, event organizer, landlord, resident, facility manager, contractor or property buyer, do not call the clinic appointment line first. Use Environmental Health & Safety. Give a specific location, dates, permit type or complaint type. Vague reports are harder to route and slower to resolve.
| Environmental need | Best route | Details to prepare |
|---|---|---|
| Restaurant or food safety concern | Environmental Health & Safety main line: 919-856-5700 | Business name, address, date, time, food item, what happened and whether anyone became ill. |
| Temporary food event or food permit | Environmental Health & Safety | Event date, location, menu, food source, equipment, operator information and deadline. |
| Pool, lodging or tattoo/body art question | Environmental Health & Safety | Facility name, address, permit question, inspection concern or complaint details. |
| Public health complaint | Environmental Health & Safety main line | Exact address, photos if available, dates, recurring pattern and contact information. |
How to make an environmental complaint stronger
- Use the exact address. A restaurant name or apartment complex name is not always enough.
- Give the date and time. “Yesterday at lunch” is weaker than a specific date and approximate time.
- Describe the public health risk. Focus on unsafe food, sanitation, sewage, water, pest, pool, tattoo/body art or facility concerns.
- Separate facts from anger. Staff can act more quickly on specific, verifiable details.
- Use the correct division. Environmental Health & Safety is separate from the Public Health clinic line.
Septic systems, private wells and onsite water protection
Wake County residents outside municipal sewer or water service may need help with septic systems, private wells, site plans, onsite wastewater, water sampling, existing system questions, new construction, accessory structures or property due diligence. Wake County’s Onsite Water Protection materials identify 919-856-7434 and wastewater@wake.gov for septic and wastewater assistance, and 919-856-7482 and wellwater@wake.gov for private well information. The Onsite Water Protection page can be reached through wake.gov/oswp.
For septic or wastewater questions
- Call 919-856-7434.
- Email wastewater@wake.gov if appropriate.
- Have the property address and parcel information ready.
- Explain whether the question is a permit, site plan, repair, existing system, accessory structure or record issue.
For private well questions
- Call 919-856-7482.
- Email wellwater@wake.gov if appropriate.
- Ask about well information, water testing, well location, variances or new construction questions.
- Do not assume city water rules apply to a private well property.
If a Wake County property uses a septic system or private well, check records and ask questions early. Do not wait until closing week. Site plans, septic setbacks, well setbacks, repairs, water samples and permit records can affect building plans, appraisals, negotiations and buyer confidence. For septic questions, start with 919-856-7434. For private well information, start with 919-856-7482.
Birth, death and marriage certificates are not Public Health clinic services
Wake County residents often search the health department when they actually need Vital Records. That is the wrong path. Birth certificates, death certificates and marriage certificates are handled through Wake County Vital Records and Register of Deeds routing, not the Public Health clinic appointment desk. Use wake.gov/VitalRecords for the official route.
Use Vital Records when you need
- Birth certificate.
- Death certificate.
- Marriage certificate.
- Marriage license information.
- Certified copies and ordering instructions.
Use Public Health when you need
- Immunizations or school shots.
- Clinic appointment routing.
- WIC referral or nutrition support.
- STI or HIV testing route.
- Public health patient portal help.
Public Health vs Social Services in Wake County
Wake County Health & Human Services includes both public health and human services functions, but residents should not treat every service as a clinic service. Social Services is the better route for Medicaid, Food and Nutrition Services, economic assistance, adult protective services, child protective services and other benefit or welfare-related services. The Wake County Social Services listing shows the division at 220 Swinburne St., Raleigh, NC 27620 with phone 919-212-7000.
| If you need | Use this route | Why |
|---|---|---|
| Medicaid, Food and Nutrition Services or economic assistance | Wake County Social Services, 919-212-7000 | These are benefit and social service programs, not clinic appointments. |
| Child welfare or adult protective services | Wake County Social Services | Protective services are not handled through the Public Health clinic appointment line. |
| Immunizations, STI/HIV testing or family planning | Wake County Public Health clinics, 919-250-3900 | These are clinic or public health services. |
| WIC | Wake County WIC, 919-250-4720 | WIC has separate nutrition-program routing. |
Wake County Public Health patient portal
Wake County Public Health uses a patient portal for health records and clinic communication. The portal explains that it can help patients view and print appointments, view medical history, medications and test results, communicate with staff, review balances and upload documentation. It also warns patients not to use the portal for urgent medical problems. For emergencies, call 911.
The portal is most useful after you have an appointment and an email address on file. If you do not have portal access, call your provider’s office or the Public Health clinic route for help. Do not use the portal as a substitute for emergency care, same-day urgent symptoms or a situation that needs immediate medical attention.
Official Wake County links to use
Use official pages for final verification before visiting, paying, requesting records, submitting permit materials or relying on clinic availability.
WIC and family services
Environmental and records
Wake County Health Department FAQ
What is the Wake County Health Department phone number?
For Wake County Public Health clinic appointments, call 919-250-3900. For WIC, call 919-250-4720. For Environmental Health & Safety, call 919-856-5700. For Social Services, call 919-212-7000.
Where is the Wake County Public Health Center?
The main Wake County Public Health Center is at 10 Sunnybrook Road, Raleigh, NC 27610. Confirm your appointment location before visiting because some services may be available at regional centers.
Is Wake County Health Department the same as Wake County Public Health?
Residents often say “Wake County Health Department,” but official county routing commonly uses Wake County Public Health and Wake County Health & Human Services. Use 919-250-3900 for Public Health clinic appointments.
How do I contact Wake County WIC?
Call 919-250-4720 or visit wake.gov/WIC. WIC helps eligible pregnant, postpartum and breastfeeding families, infants and children under five with nutrition support, breastfeeding support and referrals.
How do I schedule school shots in Wake County?
Call Wake County Public Health clinics at 919-250-3900. Bring the student’s vaccine record, school form, parent or guardian information and insurance or Medicaid details if requested. Ask whether the appointment is at Sunnybrook or a regional center.
Does Wake County Public Health offer STI and HIV testing?
Yes. Wake County Public Health provides STI and HIV testing and related prevention services through clinic routing. Call 919-250-3900 to confirm current appointment rules, same-day availability, cost and location.
What number should I call for Wake County Environmental Health?
Call 919-856-5700 for Wake County Environmental Health & Safety. For septic and wastewater questions, use 919-856-7434 or wastewater@wake.gov. For private well information, use 919-856-7482 or wellwater@wake.gov.
Where do I go for a Wake County birth certificate?
Use Wake County Vital Records through wake.gov/VitalRecords. Do not use the Public Health clinic appointment line for birth, death or marriage certificates.
What is the Wake County Social Services phone number?
Wake County Social Services is listed at 919-212-7000. Use that route for Medicaid, Food and Nutrition Services, economic assistance and protective services. It is separate from the Public Health clinic line.
Can I use the Wake County Public Health patient portal for urgent medical problems?
No. The Wake County Public Health patient portal warns patients not to use the portal for urgent medical problems. If it is an emergency, call 911.
Which Wake County regional centers offer public health services?
Wake County lists regional access points including the Southern Regional Center in Fuquay-Varina, Northern Regional Center in Wake Forest, Eastern Regional Center in Zebulon and Departure Health and Human Services Center in Raleigh. Services vary, so call before visiting.
Is this page the official Wake County government website?
No. This is an independent guide. Use official Wake County pages such as wake.gov, the Public Health patient portal and Wake County Vital Records pages for final verification before visiting, paying or submitting forms.