Last reviewed 2026. This guide is for the City of Milwaukee Health Department in Wisconsin. It separates public health services, clinic phone numbers, immunizations, WIC, STI/HIV care, TB services, environmental health, public health lab services and birth/death certificate routing so residents do not confuse the Health Department with Milwaukee County Register of Deeds or the Wisconsin state vital records office.
Milwaukee Health Department Help: Services, Phone Numbers, Clinic Locations and Vital Records
The Milwaukee Health Department, also called MHD, is the City of Milwaukee’s public health department. Residents use it for immunizations, WIC, sexual and reproductive health, STI and HIV testing, TB prevention and care, CHAP health coverage referrals, safe sleep help, breast and cervical cancer screening, environmental health, food safety complaints, home lead hazards, public health lab services, disease reporting, emergency preparedness and City of Milwaukee birth and death certificate services.
Milwaukee Health Department usually means the City of Milwaukee Health Department. It is not the same as Milwaukee County Register of Deeds, Wisconsin Department of Health Services, Milwaukee County behavioral health crisis services, or a private clinic. MHD handles many City public health services and its Vital Statistics Office handles birth and death certificates, but Milwaukee County marriage and divorce records are not issued by the City Vital Statistics office. For marriage, divorce and many county-level records, use Milwaukee County Register of Deeds or the correct court office.
- Public health agency
- City of Milwaukee Health Department
- Official website
- https://city.milwaukee.gov/Health
- Administrative office
- Zeidler Municipal Building, 841 N. Broadway, 3rd Floor, Milwaukee, WI 53202
- Main phone and fax
- Main phone: 414-286-6800. Fax: 414-286-5990.
- General office hours
- Monday-Friday, 8:00 AM-4:30 PM for the administrative office. Clinic schedules vary by site and service.
- Commissioner of Health
- Mike Totoraitis, PhD, Commissioner of Health and health officer for the City of Milwaukee.
- Vital Statistics
- 841 N. Broadway, Room 115, Milwaukee, WI 53202. Phone: 414-286-3503. Fax: 414-286-2036.
- Clinic reminder
- Before visiting an MHD clinic, call to verify hours. Clinic schedules are subject to change without notice.
Quick answer: what the Milwaukee Health Department can help with
The Milwaukee Health Department is the City of Milwaukee’s local public health agency. The administrative office is in the Zeidler Municipal Building at 841 N. Broadway, 3rd Floor, and the main phone number is 414-286-6800. MHD also operates clinic services through Keenan Health Center, Northwest Health Center and Southside Health Center, with different schedules for immunizations, WIC, CHAP, TB prevention and care, safe sleep, sexual and reproductive health and breast and cervical cancer services.
The fastest path is to identify the service before calling. For immunizations, call 414-286-8034. For WIC, call 414-286-8820. For CHAP, call 414-286-8620. For TB services, call 414-286-8630. For sexual and reproductive health or STI/HIV testing at the Keenan clinic route, call 414-286-3631. For birth and death certificates through the City’s Vital Statistics Office, call 414-286-3503.
Call the main MHD line
Use 414-286-6800 for general public health questions, communicable disease reporting, program routing, health education, emergency preparedness and department navigation.
Call the program number first
Clinic hours vary by service and site. Use the immunization, WIC, CHAP, TB or sexual health number before going to Keenan, Northwest or Southside Health Center.
Use Vital Statistics
For City of Milwaukee Health Department birth and death certificates, use Vital Statistics at 414-286-3503, Room 115 at 841 N. Broadway.
Milwaukee Health Department phone numbers by service
The table below gives the most useful public phone numbers for Milwaukee residents. Phone numbers and clinic schedules can change, so use official pages before visiting, mailing documents or relying on a deadline.
| Need | Best phone or office | What to prepare before calling |
|---|---|---|
| MHD administrative office | 414-286-6800 | Say whether your question is clinic, vital records, disease reporting, environmental health, food safety, lab, WIC or community program. |
| MHD administrative fax | 414-286-5990 | Call first before faxing forms, medical records, official letters or program documents. |
| Immunization questions | 414-286-8034 | Age, vaccine records, insurance or BadgerCare status, school deadline, and clinic location preference. |
| WIC | 414-286-8820 | Pregnancy or child information, proof of identity, residence, income or benefit details and preferred clinic site. |
| CHAP | 414-286-8620 | Healthcare access, FoodShare, childcare access or referral questions, household information and documents. |
| TB Prevention and Care | 414-286-8630 | Exposure concern, test history, employer or school requirement, provider note or treatment question. |
| Sexual and reproductive health / STI and HIV testing | 414-286-3631 | Testing need, symptoms, exposure timing, age, treatment question or partner notification concern. |
| Vital Statistics birth or death certificate | 414-286-3503 | Record type, name on record, date, city/county of event, relationship, photo ID and payment method. |
| Vital Statistics fax | 414-286-2036 | Call first before faxing certificate-related paperwork. |
| Consumer Environmental Health | 414-286-8327 or 414-286-3674 | Restaurant name, business address, food complaint, permit issue, inspection question or environmental concern. |
| Public Health Laboratory | Use MHD lab page or main MHD line | Test type, clinical or environmental sample question, provider details or fee question. |
| News media inquiries | 414-286-3780 | Outlet, deadline, topic and contact information. |
| City service request | 414-286-CITY | Use for general City service requests, not medical emergencies. |
| Emergency | 911 | Call immediately for life-threatening medical emergencies, fire, violence, overdose or urgent danger. |
Best call script
Start with one clear sentence: “I live in the City of Milwaukee and I need help with [immunization, WIC, birth certificate, death certificate, STI testing, TB care, food complaint, restaurant inspection, CHAP, safe sleep, lead hazard, public health lab, or disease reporting].”
Then give your name, callback number, ZIP code and deadline. For clinic services, have the patient date of birth. For certificates, know the event city and county. For food complaints, have the business name, address, date, time and what happened.
Milwaukee Health Department office, hours and map
The Milwaukee Health Department administrative office is located in the Zeidler Municipal Building at 841 N. Broadway, 3rd Floor, Milwaukee, WI 53202. General administrative hours are listed as Monday through Friday, 8:00 AM to 4:30 PM. The main phone number is 414-286-6800, and the administrative fax is 414-286-5990.
Before visiting the administrative office
- Call first if your question is about a clinic service, because clinics operate at different locations.
- Use Room 115 for Vital Statistics, not the 3rd floor administrative office.
- Bring ID, forms, records and proof documents if a program told you to visit.
- Do not visit for marriage or divorce certificates; use Milwaukee County Register of Deeds or the correct court route.
When not to wait
- Call 911 for a medical emergency, fire, overdose, violence or immediate danger.
- If you may have a contagious illness, call before sitting in a clinic waiting room.
- If you need urgent sexual assault care, emergency contraception, time-sensitive PEP or serious injury care, seek urgent medical help.
- For public health reporting, use the official MHD communicable disease route.
Milwaukee Health Department clinic locations and schedules
MHD clinic services are offered through multiple locations. The most important rule is to call before visiting because clinic schedules are subject to change without notice, services vary by site, and some clinics require appointments. MHD also reminds visitors to bring immunization records for anyone receiving vaccines.
| Clinic site | Main phone and address | Common services listed by MHD |
|---|---|---|
| Keenan Health Center | 3200 N. 36th St. Main phone: 414-286-8840. | Resources and referrals, emergency contraception, health assessment, healthcare/FoodShare/childcare access help, HIV/AIDS and STI screening/testing/counseling/treatment, immunizations, pregnancy testing, TB prevention and care, and WIC. |
| Northwest Health Center | 7630 W. Mill Rd. Main phone: 414-286-8830. | Healthcare, FoodShare and childcare access help, immunizations, STI and HIV testing and treatment through Diverse & Resilient, breast and cervical cancer services, WIC and safe sleep education. |
| Southside Health Center | 1639 S. 23rd St. Main phone: 414-286-8620. | Breast and cervical cancer screening, community resources and referrals, home visiting referrals, doula referrals, healthcare/FoodShare/childcare access help, immunizations, safe sleep education and WIC. |
Keenan Health Center map
Address: 3200 N. 36th St., Milwaukee, WI.
Northwest Health Center map
Address: 7630 W. Mill Rd., Milwaukee, WI.
Southside Health Center map
Address: 1639 S. 23rd St., Milwaukee, WI.
Milwaukee immunizations, school shots and vaccine eligibility
MHD provides immunization services for eligible children and adults. For immunization questions, call 414-286-8034. MHD states that last patient registration is accepted 15 minutes before clinic closing, but this can change depending on clinic volume and capacity. It also asks visitors to bring immunization records that document vaccines received outside Wisconsin because those vaccines may not appear in the Wisconsin Immunization Registry.
For children 18 years old or younger, MHD can provide vaccinations free of charge if the child is uninsured, enrolled in or eligible for Medicaid/BadgerCare, or Native American or Alaskan Native. Clients with private insurance should contact their insurance carrier or medical provider. For adults 19 and older, MHD can provide vaccines free of charge to adults who are uninsured or underinsured, but adult vaccine supply may be limited and residents should call first.
Child and teen vaccine examples
- COVID-19
- DTaP
- Hepatitis A and B
- Hib
- HPV
- Influenza
- JYNNEOS for mpox
- Meningococcal
- MMR
- Pneumococcal
- Polio
- Rotavirus
- Tdap
- Varicella
Adult vaccine examples
- Hepatitis A
- Hepatitis B
- COVID-19
- HPV
- Influenza
- JYNNEOS for mpox
- MMR
- Pneumococcal
- Tdap
- Varicella
MHD does not provide travel vaccinations. Use your medical provider, a travel clinic or CDC travel guidance for international travel vaccine planning.
How to prepare for a Milwaukee vaccine visit
- Call 414-286-8034 first. Ask whether your vaccine is available and whether your preferred clinic site has open hours.
- Bring vaccine records. Bring records from schools, doctors, pharmacies, another state or another country.
- Bring school or work forms. If the vaccine is for school, daycare, college, healthcare work or employment, bring the exact paperwork.
- Confirm eligibility. Ask about age, insurance, BadgerCare, Medicaid, uninsured or underinsured status before visiting.
- Save your updated record. Keep a copy after the visit because you may need it again for school, work or travel.
WIC, CHAP, safe sleep and family support
MHD’s clinics list Women, Infants and Children services at 414-286-8820. WIC appointments are preferred, and walk-ins may be welcome depending on the clinic and schedule. MHD also offers CHAP, the Community Healthcare Access Program, at 414-286-8620, helping residents with healthcare, FoodShare, childcare access help and referrals.
Safe Sleep Clinic services are listed by appointment only at Northwest and Southside Health Centers. MHD lists eligibility requirements for safe sleep services that include City of Milwaukee residency, pregnancy of 34 weeks or greater, and infants under 6 months of age. Call 414-286-8620 before visiting for safe sleep or Pack N’ Play support.
| Family service | Phone | What to prepare |
|---|---|---|
| WIC | 414-286-8820 | Pregnancy or child details, ID, proof of Milwaukee residence, income or benefit proof, and appointment availability. |
| CHAP | 414-286-8620 | Healthcare access needs, FoodShare or childcare questions, household details and referral documents. |
| Safe Sleep Clinic | 414-286-8620 | City residency, pregnancy status or infant age, appointment availability and any referral paperwork. |
| Breast and Cervical Cancer Screening | 414-286-2133 | Age, insurance status, screening history and appointment availability. The Well Woman Program is by appointment only and no walk-ins are listed. |
Sexual health, HIV, STI testing and TB services
MHD clinic information lists sexual and reproductive health services, including STI and HIV testing, at Keenan Health Center through the STI clinic route. The phone number listed for Sexual Reproductive Health is 414-286-3631. The walk-in clinic is listed for people age 12 or older, and MHD notes that clinic staff may refer some residents to community partners when the STI clinic is operating with limited hours.
Tuberculosis Prevention and Care is listed at 414-286-8630 and is by appointment only. Keenan Health Center lists TB diagnosis, treatment and case management. If you need TB testing for school, work, immigration, healthcare employment or exposure follow-up, call before visiting because some TB tests require return visits or specific timing.
If you have a recent high-risk exposure, sexual assault concern, severe symptoms, injury, trouble breathing, chest pain, overdose or another urgent medical issue, do not wait for a routine clinic schedule. Seek urgent medical care or call 911 when appropriate.
Before STI or HIV testing
- Call 414-286-3631 for the current clinic route.
- Ask about age requirements and current walk-in hours.
- Bring ID if available, but ask what is required if confidentiality is a concern.
- Know exposure date, symptoms and any recent test results.
- Ask whether same-day community partner referrals are available.
Before TB services
- Call 414-286-8630 for an appointment.
- Bring provider forms, employer or school forms, and prior TB records.
- Ask whether the test requires a return visit.
- If you have symptoms or known exposure, say so when scheduling.
Environmental health, food safety, lead hazards and complaints
MHD Environmental Health covers multiple public health areas including air quality, carbon monoxide, animal bites and rabies control, climate change and extreme weather, drinking water quality, human health hazards and recreational water quality. Consumer Environmental Health works with food, commerce, inspection and licensing services. MHD lists 414-286-8327 as a Consumer Environmental Health message line and 414-286-3674 for food safety and inspection-related support.
For food establishment complaints, MHD provides an official complaint form for restaurants, grocery stores and weighing or measuring devices such as gas pumps or scales. Complaints are subject to open records, so write only factual information. For foodborne illness, restaurant sanitation concerns, food temperature problems, foreign objects, pests or unsafe handling, provide the business name, address, date, time, food item, symptoms and any receipt or photo information.
Food businesses
Use MHD Consumer Environmental Health for food safety, restaurant complaints, consultation questions, inspections, food sanitation grading and food-related business issues inside the City of Milwaukee.
Home environmental health
MHD’s Home Environmental Health work focuses on reducing exposure to harmful substances in homes, including lead paint risks in older housing.
Environmental concerns
Use official MHD pages for air quality, carbon monoxide, drinking water quality, recreational water, animal bites, rabies, mold guidance and hazardous or toxic material questions.
How to file a stronger food or environmental complaint
- Identify the exact location. Include the restaurant, grocery store, event vendor, gas station, property address or business name.
- Use dates and times. A specific date, time and transaction detail is more useful than “last week” or “often.”
- Describe the public health issue. Focus on food safety, pests, sewage, standing water, lead, carbon monoxide, rabies, unsafe conditions or similar concerns.
- Keep evidence organized. Receipts, photos, symptoms, product names and employee or manager details can help routing.
- Use the official route. File through MHD’s official complaint or contact page, or call the correct Environmental Health number.
Milwaukee Health Department Laboratory
The Milwaukee Health Department Laboratory has provided public and environmental health laboratory services to the community since 1874. The lab lists clinical laboratory services, environmental laboratory services, testing and fees, soil testing and certifications. Laboratory hours are listed as Monday through Friday, 8:00 AM to 4:30 PM. The lab is located at 841 N. Broadway, Room 205, Milwaukee, WI 53202, and the emergency after-hours contact listed for the lab is 414-286-2150.
Do not treat the laboratory like a general consumer walk-in testing counter. Lab work may require provider routing, a public health program, an approved sample type, a fee schedule or specific instructions. If you need soil testing, environmental testing, clinical public health testing or a provider-related specimen question, check the official lab page before bringing or mailing any sample.
Milwaukee birth and death certificates through Vital Statistics
The City of Milwaukee Health Department Vital Statistics Office is located at 841 North Broadway, Room 115, Milwaukee, WI 53202. The phone number is 414-286-3503, and the fax number is 414-286-2036. In-person applications are accepted from 8:00 AM to 4:30 PM, Monday through Friday.
The City Vital Statistics Office states that it can issue birth certificates for all births in Wisconsin. It also states that it has death certificates for people who died at a City of Milwaukee hospital, institution or residence before September 2013, and Wisconsin death records from September 2013 to the present. The office has birth records back to 1893 and death records back to 1869.
| Vital record need | Milwaukee Vital Statistics rule | Practical note |
|---|---|---|
| Birth certificate in person | Go to 841 N. Broadway, Room 115. Fee listed: $20 for the first copy and $3 for each additional copy of the same record issued at the same time. | Bring current unexpired ID. Only the person named, immediate family, someone with written notarized permission, or a legal representative may qualify. |
| Death certificate in person | Fee listed: $20 for the first copy and $3 for each additional copy of the same record issued at the same time. | Certified copies are generally for immediate family, authorized representatives or people with a personal or property right. |
| Birth certificate by mail | Mail to Vital Statistics, 841 North Broadway, Room 115, Milwaukee, WI 53202. Do not send cash. | Include relationship, reason, full birth name, date of birth, city and county, parent names, signature, copy of ID, fee and stamped return envelope. |
| Death certificate by mail | Mail to Vital Statistics, 841 N. Broadway, Room 115, Milwaukee, WI 53202. Do not send cash. | Include relationship, full name, date of death, city and county of death, ID copy, fee and self-addressed stamped envelope. |
| Notary service | The City page states notary services are temporarily unavailable. | Do not plan your certificate request around getting City notary service unless the official page changes. |
The City Vital Statistics page warns that private third-party vendors may charge very high fees to “process” or “help” with birth and death certificates. To avoid extra charges, start from the official City of Milwaukee, Milwaukee County, Wisconsin DHS or Texas-style VitalChek government-partner route only when officially linked.
How to avoid a Milwaukee certificate mistake
- Decide birth, death, marriage or divorce. The City of Milwaukee Vital Statistics Office handles birth and death certificates, not Milwaukee County marriage or divorce records.
- Confirm the event and record scope. City Vital Statistics has access to all Wisconsin births and specific Wisconsin death records based on date and location.
- Bring acceptable ID. In-person requests require current unexpired identification. Mail requests require a copy of acceptable identification.
- Check eligibility. Birth and death certificates are not open to everyone. Relationship and legal interest rules matter.
- Use official ordering pages. Avoid certificate websites that are not official government pages or officially linked ordering partners.
Milwaukee County marriage, divorce and Register of Deeds records
The City of Milwaukee Vital Statistics Office clearly states that it does not have marriage or divorce records for Milwaukee County events. Those are available through the Milwaukee County Register of Deeds or the correct court route. The Milwaukee County Register of Deeds office is at 901 N. 9th Street, Room 103, Milwaukee, WI 53233. The main Register of Deeds phone is 414-278-4021, and the Vital Records phone listed by Milwaukee County is 414-278-4027.
| Record type | Likely official route | Important note |
|---|---|---|
| City of Milwaukee birth certificate | City of Milwaukee Health Department Vital Statistics | Room 115 at 841 N. Broadway, phone 414-286-3503. |
| Wisconsin birth certificate | City Vital Statistics may issue all Wisconsin birth certificates, or use Wisconsin DHS / local vital records route. | Confirm whether the record is available and what ID is needed. |
| City of Milwaukee death before September 2013 | City of Milwaukee Vital Statistics if death occurred at a City of Milwaukee hospital, institution or residence. | Call 414-286-3503 if unsure. |
| Wisconsin death September 2013 to present | City Vital Statistics says it has death records for Wisconsin deaths from September 2013 to present. | Eligibility and ID rules still apply. |
| Marriage certificate | Milwaukee County Register of Deeds | Do not use City Vital Statistics for Milwaukee County marriage records. |
| Divorce certificate or divorce record | Milwaukee County Register of Deeds for vital-record certificate route, or the appropriate court for case records. | Ask the office which document you need before paying. |
What the Milwaukee Health Department does not handle
MHD is an important public health agency, but it is not the correct office for every health-related or records-related request in Milwaukee. Use this section to avoid the most common wrong turns.
| If you need | Do not use | Better route |
|---|---|---|
| Life-threatening emergency care | Routine MHD phone numbers as emergency care | Call 911. |
| Marriage record | City of Milwaukee Vital Statistics | Milwaukee County Register of Deeds or Wisconsin vital records route. |
| Divorce court file | MHD clinic or Vital Statistics | Milwaukee County court or Clerk of Circuit Court route. |
| Private doctor, hospital or pharmacy records | MHD unless MHD created the record | Contact the provider, hospital or pharmacy that created the record. |
| Travel vaccines | MHD as a travel vaccine clinic | Your provider, travel clinic or CDC Travelers’ Health guidance. |
| General city pothole, trash, parking or sanitation service | Health Department program lines | Use 414-286-CITY, Click for Action or the correct City department. |
Official Milwaukee Health Department links
Use these official links before visiting, paying fees, mailing forms, submitting private documents, requesting certificates or relying on a clinic schedule.
Main MHD links
Clinic and family links
Disease and clinical links
Environmental and food links
Vital records links
Milwaukee Health Department FAQ
What is the Milwaukee Health Department phone number?
The City of Milwaukee Health Department main phone number is 414-286-6800. For immunizations, call 414-286-8034. For WIC, call 414-286-8820. For Vital Statistics birth or death certificates, call 414-286-3503.
Where is the Milwaukee Health Department located?
The administrative office is at 841 N. Broadway, 3rd Floor, Milwaukee, WI 53202. Vital Statistics is in the same Zeidler Municipal Building at 841 N. Broadway, Room 115.
Who is the Milwaukee Commissioner of Health?
The official Milwaukee Health Department page lists Mike Totoraitis, PhD as Commissioner of Health.
What are the Milwaukee Health Department administrative hours?
The administrative office lists hours as Monday through Friday, 8:00 AM to 4:30 PM. Clinic schedules vary by site and service, so call before visiting.
What number do I call for Milwaukee immunizations?
Call 414-286-8034 for Milwaukee Health Department immunization questions. Bring immunization records, especially for vaccines received outside Wisconsin.
Does Milwaukee Health Department provide travel vaccines?
No. MHD states that it does not provide travel vaccinations. Use a medical provider, travel clinic or CDC Travelers’ Health guidance for travel vaccine planning.
What number do I call for Milwaukee WIC?
Call 414-286-8820 for WIC services through MHD clinics. Appointments are preferred, and walk-in availability depends on clinic schedule and capacity.
Where do I get a Milwaukee birth certificate?
Use the City of Milwaukee Health Department Vital Statistics Office at 841 N. Broadway, Room 115, Milwaukee, WI 53202. The phone number is 414-286-3503. The City states it can issue birth certificates for all Wisconsin births.
Where do I get a Milwaukee death certificate?
Use the City Vital Statistics Office for City of Milwaukee deaths before September 2013 and Wisconsin death records from September 2013 to present. Call 414-286-3503 before visiting if you are unsure.
How much is a Milwaukee birth or death certificate?
The City Vital Statistics in-person page lists $20 for the first birth or death certificate copy and $3 for each additional copy of the same record issued at the same time. Verify current fees before visiting or mailing a request.
Does the City of Milwaukee Vital Statistics Office issue marriage records?
No. The City Vital Statistics page says it does not have marriage or divorce records for Milwaukee County events. Use Milwaukee County Register of Deeds or the correct court route instead.
What number do I call for Milwaukee STI or HIV testing?
Call 414-286-3631 for MHD sexual and reproductive health, STI and HIV testing route information. Clinic availability may be limited, and staff may refer some residents to community partners.
What number do I call for Milwaukee TB services?
Call 414-286-8630 for Tuberculosis Prevention and Care. MHD lists TB services as by appointment only.
How do I report a Milwaukee restaurant complaint?
Use MHD’s official Food Establishment Complaints form or call Consumer Environmental Health. Prepare the business name, address, date, time, food item, complaint details and whether anyone became ill.
Is this the official Milwaukee Health Department website?
No. This is an independent directory guide. For official information, use the City of Milwaukee Health Department website, Milwaukee County Register of Deeds, or Wisconsin Department of Health Services official pages.