NYC Department of Health: Services, Phone & Vital Records

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🏙️ NYC public health guide · 2026

NYC Health Department Services, 311 Phone Help, Vital Records, Clinics & Official DOHMH Links

Use this practical guide to contact the New York City Department of Health and Mental Hygiene, also called NYC Health Department or NYC DOHMH. It covers 311 phone help, birth and death certificates, vital records appointments, immunization records, Citywide Immunization Registry, clinics, restaurant grades, permits, complaints, mental health support, data, and official NYC.gov links.

NYC DOHMH is not the same as the New York State Department of Health, and it is not the same as NYC Health + Hospitals. The right office depends on whether you need a city vital record, a clinic, a restaurant inspection result, a permit, a complaint, a mental health service, or a state-level benefit.

☎️ NYC help: 311 🌎 Outside NYC: 212-639-9675 🧾 Vital Records: 45 Lafayette Street 💉 My Vaccine Record & CIR 🧠 988 mental health support 🍽️ Restaurant grades & permits
Open official NYC Health contact page Open NYC Health Department
🔎 Official help finder
Choose what you need from NYC Department of Health and Mental Hygiene

This finder points you to the safest official starting place. It does not order certificates, book appointments, renew permits, or replace 311. It helps you avoid the common mistake of using the wrong NYC, New York State, hospital, or private vendor page.

☎️ Main NYC Health Department contact

For most NYC Department of Health and Mental Hygiene questions, use 311. If you are calling from outside New York City, call 212-NEW-YORK (212-639-9675). For non-emergency complaints, use 311 Online or the 311 Mobile App. For birth and death certificates, use the official NYC Health vital records pages.

NYC Health contact page NYC 311
✅ Quick answer

NYC Department of Health phone, vital records office and service help

For most NYC Health Department services, call 311. If you are outside New York City, call 212-NEW-YORK (212-639-9675). Use 311 Online or the 311 Mobile App to submit non-emergency public health complaints, check service requests, report restaurant or food issues, ask about clinics, and get city service routing.

For NYC birth and death certificates, use the official NYC Health birth and death records pages. The Office of Vital Records is listed at 45 Lafayette Street, New York, NY, and all in-person orders require an appointment. NYC birth and death certificates generally cost $15 per certificate, with processing fees depending on the order method and request type.

For immunization records, use My Vaccine Record and the Citywide Immunization Registry (CIR). For mental health support, call or text 988. For confidential low- to no-cost NYC Health Department clinic services, check the official clinic pages for sexual health, immunization, and tuberculosis services.

☎️ Main phone help Call 311 in NYC or 212-639-9675 from outside NYC.
🧾 Vital records office Office of Vital Records: 45 Lafayette Street. In-person orders require an appointment.
💵 Certificate cost NYC birth and death certificates are generally $15 per certificate, plus any applicable processing fee.
💉 Vaccine records Use My Vaccine Record and CIR for immunization records reported to the NYC Health Department.
🏥 Clinics NYC Health clinics provide sexual health, immunization and TB services, regardless of immigration status.
🧠 Mental health Call or text 988 for free, confidential mental health support.
📌 Fast facts

NYC Department of Health and Mental Hygiene fast facts before you call

Official website The official NYC Health Department website is the NYC.gov health department site.
General phone NYC residents should use 311; outside NYC, use 212-639-9675.
Agency name Full name: New York City Department of Health and Mental Hygiene.
Vital records NYC Health handles birth and death records for events that occurred in New York City.
Newborn certificate help Questions for newborns born within the past 30 days: 646-632-6563.
Clinic services NYC Health Department clinics offer sexual health, immunization and tuberculosis services.
Restaurant grades NYC Health inspects restaurants and publishes inspection results through ABCEats.
Public health complaints Non-emergency complaints can be submitted through 311 Online or the 311 Mobile App.
🔎 Source verification

Official verification for this NYC Health Department guide

Publish-ready as of: May 8, 2026.

This guide was prepared using official NYC Health Department and NYC.gov resources, including the NYC Health contact page, birth and death records pages, vital records ordering pages, certificate fee pages, Citywide Immunization Registry pages, My Vaccine Record guidance, NYC Health clinics pages, restaurant grades, permits and licenses, 311 service pages, health topics, public health complaint pages, and NYC 988 resources.

Phone routing, fees, office locations, appointment rules, certificate processing times, clinic hours, permit requirements, food safety rules, restaurant inspection details, and mental health service links can change. Always verify the exact service on the official NYC.gov page before visiting, paying, mailing documents, filing a complaint, ordering a record or relying on a deadline.

🧭 Contents

NYC Department of Health services covered in this guide

1. Phone number and 311 directory 2. NYC Health vs New York State DOH 3. Borough and neighborhood search help 4. What NYC DOHMH handles 5. What NYC Health may not handle 6. Birth and death certificates 7. Historic records and marriage records 8. Vaccine records and CIR 9. NYC Health clinics 10. Restaurant grades and food safety 11. Permits and licenses 12. 988 and mental health support 13. Complaints, data and records 14. Official links and FAQ 15. Final summary
☎️ Contact

NYC Department of Health phone number directory by service

NYC uses 311 as the front door for many city services. That means many NYC Health Department phone needs start with 311 instead of a direct public phone line. For vital records, immunization records, clinics, restaurant complaints, permits, food safety, public health reports or mental health support, use the correct official path below.

General NYC Health help Call 311 in New York City or 212-NEW-YORK (212-639-9675) from outside NYC.
Birth and death certificates Use the official NYC Health birth and death records pages. For newborn certificate questions from the past 30 days, call 646-632-6563.
Vital records office Office of Vital Records: 45 Lafayette Street. In-person orders require an appointment.
Immunization provider records CIR provider telephone access is listed as 347-396-2400, Monday to Friday during business hours.
Clinics Use the NYC Health clinics pages or 311 for sexual health, immunization and TB clinic information.
Mental health support Call or text 988 for free, confidential mental health support, available 24/7.
Restaurant and food complaints Use 311 Online, the 311 Mobile App or 311 phone help for non-emergency food and restaurant complaints.
Permits and licenses Use NYC Health permits and licenses pages. In-person submissions are by appointment only for many permit services.

Best call strategy for NYC Health Department services

Before contacting NYC Health, write down your exact need: birth certificate, death certificate, certificate correction, newborn certificate, vaccine record, restaurant complaint, food poisoning, clinic appointment, TB service, permit renewal, food protection course, dog license, or public health complaint. A specific request is easier to route than “I need the health department.”

🏛️ City vs state

NYC Department of Health vs New York State Department of Health

The NYC Department of Health and Mental Hygiene is the city health department for New York City. It handles city-level public health services, NYC birth and death records, NYC restaurant inspections, city public health complaints, Citywide Immunization Registry, NYC clinics, and many city health programs.

The New York State Department of Health handles state-level programs, statewide public health rules, state vital records outside NYC, statewide professional and facility topics, Medicaid-related health systems and other state health matters. If you were born outside New York City but inside New York State, do not assume NYC Health can issue your record.

Use NYC Health for NYC birth and death records, NYC restaurant inspections, NYC Health clinics, Citywide Immunization Registry and NYC public health complaints.
Use New York State DOH for Statewide health topics, vital records outside NYC, state programs, Medicaid-related systems and statewide public health guidance.
Use NYC Health + Hospitals for Hospital appointments, patient records from NYC public hospitals, bills, doctor visits and direct medical care through NYC’s public hospital system.
🗽 Local intent

NYC Health Department by borough: Manhattan, Brooklyn, Queens, Bronx and Staten Island

Many users search by borough or neighborhood, such as “NYC Department of Health Brooklyn,” “Manhattan vital records,” “Queens health department,” “Bronx TB clinic,” or “Staten Island restaurant inspection.” The correct path depends on the service. Vital records are citywide through NYC Health vital records pages, while clinics, restaurant results and complaints may have borough or neighborhood-specific locations.

Manhattan Vital Records is listed at 45 Lafayette Street. Manhattan users should still use appointments and official ordering pages before visiting.
Brooklyn Brooklyn users may need NYC Health clinics, restaurant grades, immunization records, 311 complaints or vital records depending on the exact issue.
Queens Queens searches often involve restaurant inspections, clinics, immunization records, food complaints, TB services and neighborhood health resources.
Bronx Bronx users should check official clinic pages for TB, sexual health, immunization and neighborhood health services.
Staten Island Staten Island users should use 311 for local public health complaints and NYC Health pages for citywide records or services.
All boroughs Use 311 for city service routing and NYC.gov pages for official service rules, fees, appointment requirements and complaint forms.
🧰 Services

What NYC Department of Health and Mental Hygiene handles

The NYC Health Department protects and promotes public health for millions of New Yorkers. Its work includes visible services like birth certificates, restaurant letter grades and clinics, as well as behind-the-scenes disease prevention, public health data, emergency preparedness, health education, environmental health, mental health programs, and community health initiatives.

Vital records NYC birth certificates, NYC death certificates, certificate corrections, newborn certificate questions, required documents and ordering support.
Immunization records My Vaccine Record, Citywide Immunization Registry, official immunization reports, school/camp/college vaccine record support and provider reporting.
Clinical services Sexual health clinics, immunization clinics and tuberculosis chest centers offering low- to no-cost confidential services.
Food and restaurants Restaurant inspections, restaurant letter grades, food service operator resources, food poisoning complaints and food safety education.
Permits and licenses Food service establishment permits, mobile food vending-related guidance, food protection course information, permits and licenses.
Mental health 988 support, mental health services, substance use resources, crisis routing and public health mental hygiene programs.
Environmental health Pest, lead, housing-related health complaints, environmental exposures, poison prevention, air quality, water and neighborhood health topics.
Public health data NYC health data, reports, dashboards, community health profiles, open data, disease trends and public health research resources.
⚠️ Avoid wrong office

What NYC Health Department may not be the right office for

NYC Health Department is broad, but it does not handle every health-related or government-service issue. Calling the wrong office wastes time and creates confusion, especially when a service belongs to New York State, NYC Health + Hospitals, the City Clerk, HRA, ACS, HPD or another agency.

NYC hospital bills or appointments Patient billing, hospital appointments and hospital medical records may belong to NYC Health + Hospitals or the specific medical provider.
Marriage licenses Current marriage licenses and many marriage-related city clerk services are not handled by NYC Health vital records.
Historic records Older birth, death or marriage records may belong to NYC Department of Records and Information Services Municipal Archives.
Medicaid, SNAP or cash assistance Public benefits, ACCESS HRA, SNAP and cash assistance generally involve HRA or state systems, not the NYC Health Department main pages.
Birth outside NYC If the birth happened outside New York City, even elsewhere in New York State, use the correct state or local vital records office.
Emergency medical care Call 911 for immediate danger. Do not wait for 311, online forms or Health Department email replies.
🧾 Vital records

NYC birth certificate and death certificate help from the Health Department

NYC Health handles birth and death records for events that occurred in New York City. The official birth and death records section explains ordering, required documents, fees, corrections, veteran fee waiver details and certificate status help.

For general vital records help, call 311 or 212-NEW-YORK (212-639-9675) from outside NYC. For newborn certificate questions for babies born within the past 30 days, NYC Health lists 646-632-6563 and the birth@health.nyc.gov email address. In-person certificate orders require an appointment, and the Office of Vital Records is listed at 45 Lafayette Street.

Birth certificates NYC birth certificates generally cost $15 per certificate, with additional processing fees depending on the ordering method.
Death certificates NYC death certificates generally cost $15 per certified copy, plus applicable processing fees.
Corrections Certificate corrections cannot be ordered online and may include a nonrefundable processing fee plus certificate fee.
In-person orders In-person vital records orders require an appointment. Do not walk in without checking the official appointment process.
Unauthorized vendor warning NYC Health warns that unauthorized vendors may charge high fees for help getting birth or death certificates.
Outside NYC records If the event happened outside NYC, use the correct state, county or local vital records office.

Before you order an NYC certificate

Prepare the full name on the record, date of birth or death, borough if known, parent or spouse details when required, applicant identification, proof of relationship if required, mailing address, payment method and whether you need a certified copy, correction or status check.

Birth and death records Birth certificates Death certificates
📚 Historic records

NYC historic birth, death or marriage records: when NYC Health is not the right page

Not every New York City vital record is ordered through the same current NYC Health certificate page. NYC Health says birth records from before 1910 should be requested through the NYC Department of Records and Information Services Municipal Archives, or by calling 311. Historic birth, death or marriage records may follow different rules and fees than current vital records.

Marriage records can also be confusing. Current marriage licenses and many marriage-related services are generally tied to the City Clerk, while historic records may be tied to the Municipal Archives. If your goal is legal proof, genealogy, immigration, apostille, estate, passport or court use, confirm the exact record type before ordering.

Use NYC Health for Current NYC birth and death certificate ordering, corrections, required documents and status help.
Use Municipal Archives for Historic birth, death or marriage records when the official NYC guidance points to Department of Records and Information Services.
Use City Clerk for Many marriage license and current marriage-related services.
Use apostille process for International document authentication after the proper NYC verification steps are completed.
Historic vital records Municipal Archives genealogy
💉 Immunization

NYC vaccine records, My Vaccine Record and Citywide Immunization Registry

The Citywide Immunization Registry, or CIR, keeps immunization records for children and adults who live in New York City. CIR consolidates immunization information and shares it with health care providers, families and agencies concerned with public health.

Individuals, parents and legal guardians can use My Vaccine Record to search for their own or their child’s immunization record. NYC311 explains that printouts from My Vaccine Record are official reports that can be used for school, college or camp enrollment and can also show proof of COVID-19 vaccination.

Use My Vaccine Record for Personal or child immunization records, official record printouts and vaccine status checks where records were reported.
Use CIR for Citywide immunization registry records, provider reporting, public health vaccine tracking and school-related vaccine documentation.
Provider access Providers may request patient immunization records through CIR provider telephone access at 347-396-2400 during listed business hours.
Record limits My Vaccine Record only has immunizations that were reported to the NYC Health Department by NYC health care providers.
School and camp use My Vaccine Record printouts can be used for school, college or camp enrollment where accepted.
Missing records Check doctors, pharmacies, schools, prior employers, old vaccine cards and out-of-state records if the CIR record is incomplete.
Vaccine records My Vaccine Record Citywide Immunization Registry
🏥 Clinics

NYC Health clinics: sexual health, immunization and tuberculosis services

NYC Health Department clinics provide sexual health, immunization and tuberculosis services. The official clinics page states that services are available regardless of immigration status. NYC Health Department clinics and chest centers can be an important option for low- to no-cost care, confidential services and TB support.

NYC Sexual Health Clinics provide low- to no-cost services for sexually transmitted infections, including HIV. Anyone 12 or older can receive services at any clinic, regardless of immigration status, and parental consent is not necessary. TB Chest Centers provide low- to no-cost testing, treatment and care for tuberculosis and do not ask about immigration status or require health insurance.

Sexual health clinics Low- to no-cost STI and HIV services for people 12 and older, regardless of immigration status.
Tuberculosis chest centers Low- to no-cost TB testing, treatment and care. TB services are confidential.
Immunization clinics NYC Health immunization clinic services may be available through official clinic pages and 311 guidance.
Clinic updates Hours and service availability can change. Check the official clinic page before visiting.
No insurance barrier NYC clinic pages describe services available even when a patient does not have health insurance or cannot pay the fee.
Use 311 for routing Call 311 for help finding clinic services and current access information.
NYC Health clinics Sexual health clinics TB chest centers
🍽️ Food safety

NYC restaurant grades, food poisoning, food safety and inspection lookup

The NYC Health Department conducts unannounced inspections of restaurants and publishes inspection results. The city’s restaurant inspection lookup tool is ABCEats. It helps users check inspection results for restaurants and food service businesses across New York City.

Users often search NYC Department of Health because they want a restaurant letter grade, complaint path, food poisoning report, food worker rules, food safety course information or food service permit guidance. These needs may be handled by NYC Health food safety pages, ABCEats, 311 Online or NYC permit and license pages.

Use ABCEats for Restaurant inspection results, letter grades and food service inspection lookup.
Use 311 for complaints Food poisoning, unsanitary conditions, pests, no letter grade posting or other non-emergency food complaints.
Use food safety pages for Food service rules, food protection course, operator guidance and food safety topics.
Use permits pages for Food service establishment permit, mobile food vending guidance and renewal information.
Restaurant grades ABCEats restaurant lookup Food safety
📋 Permits

NYC Health permits, licenses, food protection course and business services

NYC Health permits and licenses pages support businesses and operators that need health-related permits, renewals, certificates or courses. The official permits page says in-person submissions are by appointment only and customers are encouraged to submit new applications and renewals online or by mail when applicable.

Permit and license rules are service-specific. Food service establishments, mobile food vending, food protection course, dog licenses, child care-related health rules and other regulated activities may have different applications, fees, renewal timelines and inspection requirements.

Use permits page for New applications, renewals, appointment instructions, payment information and program-specific permit links.
Outstanding fines matter Permits and licenses may not be renewable until outstanding fines are paid.
Food protection course Food service operators may need food protection training and certification depending on the role and operation.
Mobile food vending Mobile food vending has specific application, license and course-related rules that should be checked on the official page.
Permits and licenses Food operators
🧠 Mental health

NYC mental health support, 988, crisis help and substance use resources

NYC Health Department and NYC.gov connect residents to mental health and substance use resources. For immediate mental health support, call or text 988. NYC promotes 988 as free, confidential mental health support that is available 24/7.

If someone is in immediate danger, call 911. If the issue is not an emergency but needs confidential support, 988 is the right starting point. NYC Health mental health topic pages can also help users find resources for depression, anxiety, substance use, overdose prevention, crisis support and community mental health programs.

Use 988 for Free, confidential mental health support by call or text, available 24/7.
Use 911 for Immediate danger, medical emergency, violence, overdose danger or urgent safety threat.
Use NYC Health pages for Mental health topics, substance use resources, overdose prevention and public health guidance.
Mental health resources NYC 988
📊 Complaints & data

NYC public health complaints, 311 reports, health data and public records

The NYC Health Department contact page directs users to submit public health reports through 311 Online. Users can also check the status of an existing complaint or submit non-emergency complaints through 311 Online or the 311 Mobile App.

NYC Health also publishes public health data, community health profiles, health topics, reports, disease information and open data resources. If you only need statistics, dashboards or public health reports, search NYC Health data pages first before filing a records request.

Use 311 for Non-emergency complaints, public health reports, food issues, pests, restaurant complaints and service request status.
Use health data pages for Reports, dashboards, datasets, community health profiles, disease trends and health statistics.
Use official complaint forms for Specific public health problems where NYC.gov provides a service request workflow.
Use medical provider for Your personal medical records, treatment notes, hospital bills or doctor visit records.
Contact NYC Health NYC 311 Online NYC Health data
🆓 Free vs paid

NYC Health free services vs paid certificates, permits and license fees

Many NYC Health pages, 311 complaint tools, public health reports, restaurant lookup tools, health topics and clinic information pages are free to access. Some NYC Health services may involve fees, especially birth certificates, death certificates, certificate corrections, permits, licenses, course registrations, business applications and certain mailed records.

The key user-safety rule is simple: use official NYC.gov pages first. NYC Health warns that unauthorized vendors may charge high fees for help getting birth or death certificates. Do not enter payment or identity information into a private site before checking the official NYC Health or NYC311 page.

Usually free to check NYC Health topics, 311 complaints, restaurant grades, clinic information, My Vaccine Record access guidance, public data and official service pages.
May involve fees Birth certificates, death certificates, correction applications, permits, licenses, food protection courses, mail requests and certain business services.
Official payment matters Use NYC.gov, NYC311, official NYC Health pages, or officially linked ordering systems.
Private vendor warning Unauthorized vendors may charge high fees for help with NYC certificates. Use official pages first.
🧾 Checklist

NYC Department of Health checklist before calling, visiting or ordering records

Many delays happen because users contact the wrong office or do not have required details. Use this checklist before calling 311, ordering a certificate, booking a vital records appointment, using My Vaccine Record, filing a complaint or applying for a permit.

For birth certificates Full name on record, date of birth, borough, parent names, identification, proof of relationship if needed, mailing address and payment method.
For death certificates Full name, date of death, borough if known, funeral director details if relevant, applicant relationship and required documents.
For certificate corrections Correction type, original record, supporting documents, appointment or mail instructions and processing fee details.
For vaccine records Full legal name, date of birth, old vaccine cards, provider records, school forms, prior addresses and My Vaccine Record access details.
For restaurant complaints Restaurant name, address, date, time, what happened, photos if allowed and whether anyone became ill.
For permits Business name, address, permit type, account details, outstanding fines, course needs, renewal deadline and payment method.
🧭 Step by step

How to contact the right NYC Department of Health service

1

Identify the exact service

Decide whether you need vital records, vaccine records, clinics, restaurant grades, food safety, permits, mental health help, public health complaints, or health data.

2

Use NYC.gov or NYC311 first

Start with the official NYC Health Department page or NYC311. Avoid private directories and unauthorized certificate vendors.

3

Use the correct official program page

Vital records, My Vaccine Record, clinics, restaurant grades, permits and mental health support each have separate official pages.

4

Prepare documents and details

Have names, dates, borough, certificate details, vaccine records, complaint details, permit type or clinic need ready before calling or filing online.

5

Verify appointments, fees and hours

Check official pages for appointment rules, current fees, clinic hours, processing times, permit requirements and service updates before visiting.

🚨 Emergency warning

Do not use general NYC Health contact pages for emergencies

If someone is in immediate danger, call 911. If you need suicide, mental health crisis or emotional distress support in the United States, call or text 988. For poisoning, overdose danger, severe symptoms, violence, child abuse, elder abuse or urgent safety threats, use the correct emergency or crisis hotline.

NYC Health Department contact pages and 311 are useful for non-emergency public health services, complaints, information and records. They are not a substitute for emergency medical treatment, urgent law enforcement help or crisis intervention.

🗺️ Map

NYC Office of Vital Records map and Health Department service search

The map below points to the NYC Office of Vital Records area at 45 Lafayette Street. In-person vital record orders require an appointment. For most other NYC Health Department services, start online or with 311 before visiting a location.

❓ FAQ

NYC Department of Health FAQ: services, phone and vital records

What is the NYC Department of Health phone number?

For most NYC Health Department services, call 311. If you are outside New York City, call 212-NEW-YORK (212-639-9675).

What is the full name of the NYC Health Department?

The full agency name is the New York City Department of Health and Mental Hygiene. It is often called NYC Health Department, NYC Health or NYC DOHMH.

Where is the NYC Office of Vital Records?

The NYC Office of Vital Records is listed at 45 Lafayette Street. In-person vital records orders require an appointment, so check the official page before visiting.

How do I order an NYC birth certificate?

Use the official NYC Health birth certificate page or NYC311 guidance. Birth certificates generally cost $15 per certificate, with additional processing fees depending on the order method.

How do I order an NYC death certificate?

Use the official NYC Health death certificate page or NYC311 guidance. Death certificates generally cost $15 per certified copy, plus any applicable processing fee.

What phone number should I use for a newborn birth certificate question?

For questions about certificates for newborns born within the past 30 days, NYC Health lists 646-632-6563 and birth@health.nyc.gov.

Can I walk in for an NYC birth or death certificate?

No, do not assume walk-in service. NYC Health says all in-person vital records orders require an appointment. Use the official appointment and ordering page first.

Where do I get NYC immunization records?

Use My Vaccine Record and the Citywide Immunization Registry. Individuals, parents and legal guardians can search for their own or their child’s immunization record through My Vaccine Record.

Is a My Vaccine Record printout official?

NYC311 says printouts from My Vaccine Record are official reports that can be used for school, college or camp enrollment and can also show proof of COVID-19 vaccination.

Does NYC Health provide clinic services?

Yes. NYC Health Department clinics provide sexual health, immunization and tuberculosis services. Services are confidential and available regardless of immigration status.

How do I find NYC restaurant grades?

Use the official ABCEats restaurant inspection lookup tool or the NYC Health restaurant grades page to find inspection results and letter grades.

How do I report a restaurant or food safety complaint in NYC?

Use 311 Online, the 311 Mobile App or call 311. From outside New York City, call 212-639-9675.

Does NYC Health handle marriage certificates?

NYC Health primarily handles birth and death records. Marriage licenses and many marriage-related services are usually handled by the City Clerk, while some historic records may be handled by the NYC Municipal Archives.

What if I was born outside New York City?

If you were born outside New York City, including elsewhere in New York State, use the correct state or local vital records office. NYC Health generally handles NYC birth and death records.

How do I get mental health help in NYC?

Call or text 988 for free, confidential mental health support. If someone is in immediate danger, call 911.

Is this the official NYC Department of Health website?

No. This is an independent informational guide. For official services, forms, fees, appointments, certificates, clinic updates, complaints or public health notices, use NYC.gov, NYC Health or NYC311.

📝 Editorial note

Independent guide and official-use disclaimer

This article is an independent guide created to help users understand NYC Department of Health and Mental Hygiene services, phone routing, vital records, birth certificates, death certificates, immunization records, clinics, food safety, restaurant grades, permits, mental health support, complaints, data and official links.

It is not the official NYC Department of Health website and does not provide medical advice, legal advice, benefits decisions, emergency help or guaranteed appointment information. Before visiting, paying, mailing documents, ordering certificates, filing a complaint or relying on a deadline, verify details directly with NYC.gov, NYC Health Department, NYC311 or the correct official agency.

⭐ Final summary

Bottom line for NYC Department of Health services, phone and vital records

For most NYC Health Department help, call 311 or use 311 Online. From outside New York City, call 212-NEW-YORK (212-639-9675). For birth and death certificates, use the official NYC Health vital records pages. The Office of Vital Records is listed at 45 Lafayette Street, and in-person orders require an appointment. Birth and death certificates generally cost $15 per certificate, with processing fees depending on how you order.

Use My Vaccine Record and CIR for immunization records, official clinic pages for sexual health, immunization and tuberculosis services, ABCEats for restaurant grades, NYC Health permits pages for business permits, 311 for public health complaints and 988 for free, confidential mental health support.

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