Gaston County Health Department phone, clinics, WIC, records, vaccines, Environmental Health and official service help
The office many users search for as Gaston County Health Department is part of Gaston County Health and Human Services, Public Health Division. It serves residents through clinical services, WIC, immunizations, STI screening, family planning, TB control, medical records, communicable disease reporting, Environmental Health, food and lodging inspections, wells, septic, pools and mobile health access.
This guide helps you choose the right official route before you call, visit Hudson Boulevard, ask for WIC, request medical records, report disease, schedule vaccines, ask about a food permit, check a well or septic issue, or look for a certified birth or death certificate.
Choose the correct Gaston County public health route
Select your actual need first. This tool does not book appointments or submit forms, but it helps you avoid calling the wrong number or driving to the wrong office.
Call 704-853-5000. The main Public Health office is 991 W Hudson Blvd, Gastonia, NC 28052. Official Public Health hours are listed as Monday-Friday, 8:30 AM-5:00 PM.
Quick answer for Gaston County residents
The main Gaston County Public Health phone number is 704-853-5000. The main office is 991 W Hudson Blvd, Gastonia, NC 28052. The official Public Health page lists hours as Monday-Friday, 8:30 AM-5:00 PM.
For WIC, call 704-853-5100 in English or 704-853-5115 in Spanish. For Environmental Health, call 704-853-5200. For medical records, call 704-853-5256. For certified birth or death certificates, use the Gaston County Register of Deeds at 704-862-7687.
Official verification before using this Gaston County guide
Updated for publication on June 26, 2026.
This refreshed guide uses official Gaston County pages for Public Health Division, Clinical Services, Immunization Clinic, WIC, Vital Records, STI Screening, Family Planning, Tuberculosis Clinic, Mobile Clinic, Communicable Disease and Environmental Health.
Always verify live hours, appointment rules, vaccine availability, WIC schedules, clinic intake times, medical-record release steps, certificate routing, Environmental Health requirements, food permit timing and well/septic procedures on the official county website before visiting, paying or relying on a deadline.
What this Gaston County Health Department guide covers
Gaston County Health Department means Gaston County Public Health Division
Gaston County’s official public health route is the Public Health Division under Gaston County Health and Human Services. It is not the same as a hospital, private doctor office, state-only NCDHHS office, or another county health department.
This page is only for Gaston County, North Carolina, including Gastonia, Belmont, Mount Holly, Cherryville, Bessemer City, Dallas, Cramerton, Lowell, McAdenville, Ranlo, Stanley, High Shoals and nearby unincorporated communities.
For statewide North Carolina health and human services routing, see our NC Department of Health and Human Services guide.
Gaston County Health Department phone numbers by service
Use the direct program number when you know what you need. This is faster than calling the main line and describing your whole situation from the beginning.
| Need | Best phone or route | What to ask before you go |
|---|---|---|
| Main Public Health Division | 704-853-5000 | Ask for clinic routing, Public Health services, current hours, appointment direction or program transfer. |
| Spanish Public Health line | 704-853-5079 | Ask for Spanish-language assistance with Public Health services. |
| Immunizations and Clinical Services | 704-853-5000 or directory clinical routing | Ask about school vaccines, adult vaccines, COVID, flu, MMR, appointment rules and vaccine records. |
| Family Planning Clinic | 704-853-5000 | Ask for family planning, birth control, reproductive health appointment and confidentiality questions. |
| WIC English | 704-853-5100 | Ask about eligibility, appointment, eWIC, breastfeeding support and documents. |
| WIC Spanish | 704-853-5115 | Ask for Spanish-language WIC appointment or eligibility help. |
| Medical Records Release | 704-853-5256; fax 704-853-5247 | Ask about release forms, ID, immunization record copies, medical release timing and where to send documents. |
| Certified birth/death certificate | 704-862-7687 Register of Deeds | Ask about certified copy, ID, fee, mail/in-person request and eligibility. |
| Public Health Vital Records support | 704-853-8563 | Ask about home births, Affidavit of Parentage or death-certificate process questions. |
| Environmental Health | 704-853-5200 | Ask for Food & Lodging, Onsite Wastewater & Wells, pools, regulated establishments or complaint routing. |
| Communicable Disease | 704-853-5002 or 704-853-5007 | Ask about reportable disease, outbreak, public health follow-up or provider reporting. |
| TB reporting and control | 704-862-5302; fax 704-862-6113 | Ask about TB testing, TB control, TB records or provider report requirements. |
| STI, HIV and AIDS reporting | 704-853-5006; fax 704-862-6113 | Ask about STI/HIV reporting, clinic testing or follow-up routing. |
| Urgent after-hours communicable disease | 704-649-0237 | Use for urgent disease reporting after hours. Call 911 for immediate medical danger. |
Main office address, clinical locations and map
The main Gaston County Public Health location is 991 W Hudson Blvd, Gastonia, NC 28052. Official pages also list clinical services at Highland Health Center, 609 N Highland Street, and Public Health at Summit, 890 Summit Crossing Place, Gastonia, NC 28054.
Call before visiting because the correct location can depend on the service, vaccine inventory, appointment type, clinic schedule or staff availability.
Before visiting Hudson Boulevard
- Call first if you need an appointment, testing, vaccine, record copy, WIC service or Environmental Health question.
- Bring photo ID when identity, records, eligibility or medical release is involved.
- Bring vaccine records, school forms, insurance cards, Medicaid cards, proof of pregnancy, physician orders or WIC documents depending on the service.
- Do not arrive near closing expecting to be seen for a full service; some clinic intake may end before the public office closes.
- Use 911 for emergency medical problems instead of waiting for a routine Public Health callback.
Clinical services, patient portal and appointment routing
Gaston County Clinical Services protects and promotes public health through direct patient care, one-on-one education and community partnerships. The official Clinical Services page lists the Health Department, Highland Health Center and Public Health at Summit.
The patient portal can help existing patients send questions, complete forms, review lab results and visit summaries, and update personal information. Use official portal links only.
Immunizations, school shots, adult vaccines, MMR and clinic timing
The official Immunization Clinic page says Gaston County helps people of all age groups stay up to date on routine vaccinations. It lists the Hudson location for vaccinations for all ages and Highland Health Center for ages 12 and older with limited inventory.
Call 704-853-5000 before visiting. Some immunizations are free, while others require a fee. Bring vaccine records and ask what is available that day.
| Immunization location | Listed vaccine hours | Important note |
|---|---|---|
| Gaston County Health Department, 991 W Hudson Blvd | Monday-Friday, 8 AM-11 AM and 1 PM-4 PM | Vaccinations for all ages are listed. Call first for appointment, supply and documents. |
| Highland Health Center, 609 N Highland Street | Monday-Friday, 8 AM-11 AM and 1 PM-4 PM | Vaccinations are listed for ages 12 and older, with limited inventory carried at Highland. |
Immunizations listed by Gaston County
- Childhood immunizations required by North Carolina schools and daycares.
- Adolescent immunizations such as HPV, meningococcal and Tdap.
- College entrance immunizations.
- Adult immunizations such as Hepatitis A, Hepatitis B, shingles and pre-rabies vaccine.
- Respiratory prevention immunizations including RSV, seasonal flu, COVID-19 and pneumonia.
- Flu vaccines are listed as offered October through May.
- The official page says travel vaccines are not currently offered.
Gaston County WIC, eWIC, eligibility and Cherryville access
Gaston County WIC offers nutritional and breastfeeding services free of charge for the community. The official WIC page says WIC serves eligible pregnant, breastfeeding and postpartum women, infants and children up to age five.
WIC food benefits are issued into an electronic benefit account at the WIC office, and families use an eWIC card to access food benefits at the grocery store.
| WIC route | Official detail | What to prepare |
|---|---|---|
| WIC English | 704-853-5100 | Applicant details, proof of North Carolina residence, income/benefit proof and appointment question. |
| WIC Spanish | 704-853-5115 | Household information, applicant details, documents and preferred appointment time. |
| Gaston County Health Department WIC | 991 West Hudson Blvd, Gastonia, NC 28052; Monday-Friday, 8:00-5:00 | Call first; do not assume every service is walk-in. |
| Cherryville Public Library access point | 605 E Main St, Cherryville, NC 28021; 1st and 3rd Friday, 10:00-2:00 | Call before relying on satellite schedule or traveling to Cherryville. |
| Eligibility basics | Must live in NC, meet income rules or qualifying benefit route, and be at nutritional risk as determined by WIC. | Medicaid, Work First/TANF or Food and Nutrition Services proof may help income eligibility review. |
WIC appointment checklist
- Ask whether the appointment is in person, phone-based or another format.
- Prepare identity, residence and income or qualifying benefit proof.
- Bring pregnancy, infant or child information when requested.
- Ask about breastfeeding support and nutrition education.
- Ask how eWIC works and what to do if your card or benefits are not working.
- Confirm whether the Cherryville access point is active on your planned date.
Medical records, immunization records and certified birth or death certificates
Records are a major source of confusion. Gaston County Public Health medical records are not the same as certified birth and death certificates.
If you need a clinic record, immunization record or medical release, call the Public Health Medical Records Clerk at 704-853-5256. If you need a certified Gaston County birth or death certificate, contact the Gaston County Register of Deeds at 704-862-7687.
| Record need | Correct route | Important detail |
|---|---|---|
| Public Health medical records | Medical Records Clerk, 704-853-5256 | Ask about authorization forms, ID, release timing and whether records can be faxed or picked up. |
| Medical records fax | 704-853-5247 | Confirm recipient and authorization before faxing private health documents. |
| Certified Gaston County birth/death certificate | Register of Deeds, 704-862-7687 | Public Health says certified copies should be requested through Register of Deeds. |
| Affidavit of Parentage | NC Office of Vital Records or Gaston County Vital Records, 704-853-8563 | Ask which documents and appointments are required. |
| Home birth registration | Gaston County Vital Records, 704-853-8563 | Call before preparing paperwork because timing and required evidence can matter. |
| Death certificate questions | Gaston County Vital Records, 704-853-8563; fax 704-853-5247 | Certified copies still route through the correct vital-records process. |
| Spanish or Haitian Creole help | 704-853-5073 | Use for listed Vital Records language assistance routes. |
STI screening, HIV testing, condoms and family planning
Gaston County STI Screening works to reduce HIV, syphilis, chlamydia, gonorrhea and other STIs through testing, treatment and education. The official STI page says to call 704-853-5000 to make an appointment.
The Family Planning page says services help people of reproductive age with annual exams, birth control options, safer sex, STI screening and common reproductive-health issues such as breast and cervical cancer screening.
Tuberculosis, communicable disease reporting and after-hours public health
The Communicable Disease page says Gaston County prevents the spread of disease by investigating cases and outbreaks, promoting vaccination and planning for infectious-disease emergencies.
Use the right reporting line. Routine clinic questions, urgent disease reports and emergency medical situations are not the same.
| Disease-related need | Official route | Important detail |
|---|---|---|
| TB testing or clinic services | Call 704-853-5000 to schedule | TB services include testing, chest x-rays, treatment, counseling/education, case management and TB records. |
| TB reporting / TB records | Phone 704-862-5302; fax 704-862-6113, attention TB Control | Use for TB reporting, control and records routing. |
| TST / PPD skin test | TB Clinic | Skin tests are offered Monday with Thursday result and Tuesday with Friday result. |
| IGRA / Quantiferon blood test | TB Clinic | Blood tests are offered Monday-Friday before 2:30; results can take 3 to 14 days. |
| STI, HIV or AIDS reporting | 704-853-5006; fax 704-862-6113 | Use the official communicable disease report form and appropriate fax route. |
| Other reportable communicable diseases | 704-853-5002 or 704-853-5007; fax 704-862-6113 | Use for provider/public health reporting questions. |
| Urgent after-hours communicable disease | 704-649-0237 | This is for urgent disease reporting after hours, not routine scheduling or emergency medical care. |
Food, lodging, wells, septic, pools, tattoo, childcare and complaint routing
Gaston County Environmental Health is a division of the Health Department. The official page says it is divided between Food & Lodging and Onsite Wastewater & Wells, and it also works on mosquito surveillance and education.
Call 704-853-5200 for Environmental Health questions. For business and property issues, prepare the exact address and describe the service category clearly.
| Environmental Health need | Official category | Practical next step |
|---|---|---|
| Restaurant, meat market or food business | Food & Lodging | Call before opening, remodeling, changing ownership or assuming a permit transfers. |
| Fairs, festivals or fundraisers | Food & Lodging | Ask about temporary food requirements, application timing, setup rules and inspection expectations. |
| Food truck or hot dog cart | Food & Lodging | Ask about mobile food unit plan review, commissary requirements, water, wastewater and permit rules. |
| Public swimming pool | Regulated establishments | Verify annual operation permits, inspection timing and seasonal opening requirements. |
| Childcare, adult daycare or group home | Regulated establishments | Ask which environmental health review or inspection is required for your facility type. |
| Private well or septic system | Onsite Wastewater & Wells | Call before buying property, building, adding bedrooms, repairing a system or collecting a water sample. |
| Mosquito or vector concern | Vector prevention and control | Ask whether your issue fits mosquito surveillance, education or another county complaint route. |
How to report an Environmental Health complaint clearly
- Write the exact location: business name, property address, road name, parcel detail or event location.
- Write the date and time.
- Describe the health concern: suspected foodborne illness, sewage surfacing, unsafe pool, contaminated well, pest issue or sanitation problem.
- Use factual language and include photos only when safe and appropriate.
- Call Environmental Health at 704-853-5200 and ask whether Food & Lodging or Onsite Wastewater & Wells applies.
Mobile clinic and 2026 community access planning
The official Mobile Clinic page says Gaston County Public Health plans to use new mobile health units in 2026 to bring healthcare services to neighborhoods and help people who have trouble getting to a doctor’s office.
The county also asks residents to complete a Mobile Unit Needs Assessment so the mobile units can meet community needs.
What Gaston County Public Health may not handle
Gaston County Public Health is broad, but not every health, benefits, billing or court issue belongs there. Use the correct office to avoid delay.
| If you need | Do not rely only on | Better route |
|---|---|---|
| Emergency medical care | Routine Public Health phone number | Call 911 or go to emergency care. |
| Certified birth or death certificate | Medical Records Clerk | Use Gaston County Register of Deeds at 704-862-7687. |
| SNAP, Medicaid or social services casework | Public Health clinic desk | Use the correct Social Services or NCDHHS route. See our health and human services guide. |
| Private hospital or doctor medical records | County Public Health records | Contact the provider, hospital or clinic that created the record. |
| Another county health department | Gaston County pages | Use the correct county. For general help, see our health department near me guide. |
| Neighboring Cleveland County services | Gaston County Public Health | Use the correct neighboring county route. See our Cleveland County Health Department guide. |
Gaston County DHHS video reference
This official-style YouTube playlist is included only as a helpful visual reference for Gaston County DHHS public-health and community-service education. For live phone numbers, appointments, WIC schedules, vaccine availability, records and permits, use the official Gaston County links in this guide.
Official Gaston County Public Health links
Use these official pages before visiting, paying, applying, filing a complaint, using a satellite schedule or relying on a third-party summary.
Gaston County Public Health DivisionMain official Public Health page with address, phone, service links and county public health programs. Clinical ServicesOfficial clinical locations, patient portal, STI/birth control appointment routing and service links. Immunization ClinicOfficial vaccine locations, hours, vaccine categories and travel vaccine note. Women, Infants and Children (WIC)Official WIC eligibility, eWIC, English/Spanish phone numbers and Cherryville schedule. Public Health Vital RecordsOfficial medical records, home birth, AOP and certified-copy routing warnings. STI ScreeningOfficial STI testing, appointment, fast-track, cost and condom information. Family PlanningOfficial reproductive health, birth control, annual exam and scheduling information. Tuberculosis ClinicOfficial TB testing, chest x-ray, treatment, counseling, case management and TB records guidance. Communicable DiseaseOfficial TB, STI/HIV, reportable disease and after-hours urgent disease reporting contacts. Environmental HealthOfficial Food & Lodging, Onsite Wastewater & Wells, pools, tattoo, childcare, mosquito and complaint routing. Mobile ClinicOfficial 2026 mobile health unit planning and community needs assessment information.Gaston County Health Department FAQ
What is the Gaston County Health Department phone number?
The main Gaston County Public Health phone number is 704-853-5000. Use direct program numbers for WIC, Environmental Health, medical records, disease reporting and certified certificates when possible.
Where is Gaston County Public Health located?
The main Public Health office is at 991 W Hudson Blvd, Gastonia, NC 28052.
What are Gaston County Public Health office hours?
The official Public Health page lists hours as Monday-Friday, 8:30 AM-5:00 PM. Clinic intake, WIC schedules and service availability may differ, so call before visiting.
What is the Gaston County WIC phone number?
Gaston County WIC phone number is 704-853-5100 in English and 704-853-5115 in Spanish.
Does Gaston County offer vaccines?
Yes. Gaston County Immunization Clinic offers routine vaccines for children, adolescents and adults. Call 704-853-5000 before visiting and bring vaccine records.
What are Gaston County immunization clinic hours?
The official immunization page lists vaccine hours as Monday-Friday, 8 AM-11 AM and 1 PM-4 PM at both Hudson and Highland locations, with Highland carrying limited inventory for ages 12 and older.
Who do I call for certified birth or death certificates in Gaston County?
For certified birth or death certificate copies, contact the Gaston County Register of Deeds at 704-862-7687. Do not request certified legal certificates from the Public Health medical records desk.
What is the Gaston County Environmental Health phone number?
Gaston County Environmental Health phone number is 704-853-5200. Use it for food and lodging, wells, septic, pools, tattoo, childcare and related Environmental Health questions.
How do I report communicable disease in Gaston County?
For general reportable communicable disease questions, use 704-853-5002 or 704-853-5007. For TB, use 704-862-5302. For urgent after-hours communicable disease reporting, use 704-649-0237.
Does Gaston County have a mobile health clinic?
Yes. Gaston County Public Health says it plans to use new mobile health units in 2026 to bring healthcare services to neighborhoods and asks residents to complete a needs assessment for mobile clinic planning.