El Paso Health Department: phone numbers, clinic locations and services that actually go where
In El Paso, “the health department” usually means the City of El Paso Department of Public Health. The main headquarters is on Railroad Drive in Northeast El Paso, but vaccines, WIC, sexual health, TB, dental care and other programs are spread across different clinics.
If you are coming from the Lower Valley, Westside, Downtown, Mission Valley or Northeast, start with the service—not just the main address. That can save a cross-town trip and a second check-in line.
What does the El Paso Department of Public Health handle?
The City of El Paso Department of Public Health provides disease prevention, immunizations, sexual-health and TB services, WIC, pediatric dental care, food-safety oversight, public-health laboratory work, Epidemiology, health education, community navigation and emergency-preparedness programs across the El Paso region.
Vaccines, STI and HIV testing, TB screening and treatment, selected respiratory services and public-health laboratory testing.
WIC nutrition support, breastfeeding services, referrals and pediatric dental care for qualifying children and young adults.
Food inspections, disease reporting, outbreak investigation, health education, 2-1-1 referrals and emergency preparedness.
Which El Paso Health Department phone number should you call?
Use the program number when you know what you need. The main Public Health line is useful for routing, but WIC, TB, sexual-health, dental and disease-reporting programs have their own numbers.
| Service | Phone | Best use |
|---|---|---|
| Main Public Health | 915-212-0200 | General routing, immunization appointments and public-health questions. |
| WIC | 915-212-4942 | WIC applications, appointments, nutrition and breastfeeding support. |
| Sexual Health Clinic | 915-212-6591 | Clinic services at 4240 Alameda Ave. |
| HIV/STI testing information | 915-212-6665 | Testing, linkage to care and prevention-navigation questions. |
| TB / Respiratory Clinic | 915-212-6609 | TB screening, education, evaluation and treatment services. |
| Epidemiology | 915-212-6520 | Reportable-disease questions and 24/7 disease reporting. |
| Dental Clinic | 915-212-8000 | Rawlings Dental Clinic appointments and emergency dental scheduling. |
| Laboratory | 915-212-0438 | Public-health laboratory services and testing-program questions. |
| Health Education | 915-212-6600 | Community education, prevention programs and outreach. |
| 2-1-1 | Dial 211 | Food, housing, childcare, counseling, healthcare and other community-resource referrals. |
Five El Paso community clinics provide vaccination services
You do not always need to go to the Northeast headquarters for a vaccine. The City currently lists community clinics across the city, which matters if you are coming from the Westside, Lower Valley, Downtown or Mission Valley.
| Clinic | Address | Current weekday hours |
|---|---|---|
| Medical Center of the Americas | 4240 Alameda Ave., El Paso, TX 79905 | 7:30 a.m.–4 p.m.; lunch noon–1 p.m. |
| Lower Valley | 9341 Alameda Ave., El Paso, TX 79907 | 7:30 a.m.–4 p.m.; lunch noon–1 p.m. |
| Henderson | 721 S. Mesa St., El Paso, TX 79901 | 7:30 a.m.–4 p.m.; lunch noon–1 p.m. |
| Northeast | 9566 Railroad Dr., El Paso, TX 79924 | 7:30 a.m.–4 p.m.; lunch noon–1 p.m. |
| Westside | 7380 Remcon Circle, El Paso, TX 79912 | 7:30 a.m.–4 p.m.; lunch noon–1 p.m. |
El Paso immunizations: eligibility, cost and what to bring
The Department of Public Health provides childhood and adult vaccinations, with programs focused heavily on uninsured and program-eligible residents. Vaccine availability varies, so the safest move is to confirm what is in stock before you go.
Texas Vaccines for Children may cover eligible patients through age 18 when program criteria are met.
The City lists vaccines for uninsured adults and currently posts a $10 administration fee per vaccine for qualifying uninsured patients.
The immunization page currently lists a $40 TB test. TB disease evaluation and treatment use the separate Respiratory Clinic route.
El Paso WIC appointments, breastfeeding help and documents
WIC serves eligible pregnant and postpartum women, infants and young children with nutrition education, supplemental foods, breastfeeding support and referrals. El Paso’s WIC system uses multiple sites, and monthly location schedules can change.
Call 915-212-4WIC (4942) or start the Texas WIC application online.
If you apply online, local WIC staff will contact you and explain the information needed to determine eligibility.
Typical documentation includes proof of address, identification, income or participation in qualifying benefit programs.
Appointments include nutrition support, and virtual or phone counseling may be available.
Eligible participants receive food benefits designed around their household and nutrition needs.
STI clinic, free HIV testing and linkage to care
This is one of the areas where using the right address matters. The City’s Sexual Health Clinic is now at 4240 Alameda Avenue, while free HIV, syphilis and hepatitis C testing is also offered through the Railroad Drive walk-in program.
4240 Alameda Ave., El Paso, TX 79905. Phone 915-212-6591. Monday–Thursday 8 a.m.–6 p.m., closed noon–1 p.m.; Friday 8 a.m.–noon.
Free confidential/anonymous HIV testing and confidential syphilis/hepatitis C testing is available at 9566 Railroad Drive during posted walk-in blocks.
| Testing route | Current schedule | Contact |
|---|---|---|
| Railroad Drive walk-in | Mon–Fri 8–11:30 a.m. and 1–4:30 p.m. | 915-212-6665 |
| After-hours testing | Third Wednesday each month, 5–8 p.m. | 915-212-6665 |
| Sexual Health Clinic | Mon–Thu 8 a.m.–6 p.m.; Fri 8 a.m.–noon | 915-212-6591 |
Tuberculosis screening and the Clinic for Respiratory Disease
The El Paso TB Control program works across El Paso County to identify and treat tuberculosis infection and disease. Clinical services are provided at 4240 Alameda Avenue.
| TB clinic detail | Current information |
|---|---|
| Clinic | Clinic for Respiratory Disease |
| Address | 4240 Alameda Ave., El Paso, TX 79905 |
| Phone | 915-212-6609 |
| Hours | Monday–Thursday, 7 a.m.–6 p.m.; lunch noon–1 p.m. |
| Walk-ins | Appointments are available and walk-ins are welcomed. |
Rawlings Dental Clinic for El Paso County children and young adults
Rawlings Dental Clinic provides public-health dental care for eligible El Paso County residents from 6 months old through age 20. It is not a general adult dental clinic.
3301 Pera Ave., El Paso, TX 79905. The clinic is open Tuesday–Friday from 7 a.m.–6 p.m.
Cleanings, fluoride, periodontal treatment, sealants, fillings, crowns, root canals, extractions and other listed pediatric dental services.
The clinic accepts Medicaid, CHIP and private insurance. A sliding-fee option is listed for patients without other resources.
Restaurant inspection scores and food-safety complaints
El Paso publishes an online search tool for food-establishment inspection scores. It covers restaurants, convenience stores, markets, delis and other inspected food operations across El Paso and several nearby municipalities.
Search the official database by business name, address, city, ZIP or inspection date.
Food-safety inspectors investigate complaints and may initiate enforcement when conditions threaten public health.
Food-service operators should verify permit, inspection, manager/handler and temporary-food requirements before opening or operating an event booth.
2-1-1, patient navigation and health education
Not every health problem ends at a clinic. El Paso Public Health also connects residents with food, housing, transportation, counseling, childcare, healthcare and other community services.
Available 24/7 and free. Use it for community-resource navigation, not life-threatening medical, police or fire emergencies.
Navigators can connect residents to primary care, food, housing, utility assistance, transportation, social services and Public Health programs.
The navigation program also lists outreach screenings related to cardiovascular disease, diabetes, overweight and obesity.
Birth certificates, health records and public-health records are different
“I need my records” can mean three completely different things in El Paso. Use the correct office before sending ID or medical information.
| Record needed | Correct route | What to know |
|---|---|---|
| Birth or death certificate | El Paso County Clerk Vitals Division | Not issued by the City Public Health Department. |
| Public Health clinical record | City DPH / treating program | Protected health records use privacy and authorization procedures. |
| Food inspection record | City food score portal / open records | Scores are searchable online; a complete inspection report may require an open-records request. |
| Marriage record | El Paso County Clerk | Marriage records are county-clerk records, not Health Department records. |
El Paso County lists $23 for a certified Texas or El Paso County birth certificate. Valid identification and qualified-applicant rules apply.
The County lists $21 for the first certified death certificate and $4 for each additional same-record copy ordered at the same time.
Epidemiology and 24/7 reportable-disease line
The Epidemiology Program tracks, investigates and helps control communicable and infectious diseases in the El Paso area. Its Railroad Drive office operates weekdays, while the disease-reporting line is monitored around the clock.
| Item | Official detail |
|---|---|
| Program location | 9566 Railroad Drive, El Paso, TX 79924 |
| Phone | 915-212-6520 |
| Office hours | Monday–Friday, 8 a.m.–5 p.m. |
| Disease reporting | 24 hours a day, 7 days a week |
What to bring before visiting an El Paso Public Health clinic
El Paso Public Health programs have different eligibility and paperwork requirements. A few minutes of preparation can save another trip, especially if you are driving across town.
Official El Paso public-health links
El Paso Health Department FAQs
What is the El Paso Health Department phone number?
The main City of El Paso Department of Public Health phone number is 915-212-0200. Programs such as WIC, TB, Sexual Health, dental and Epidemiology have separate numbers.
Where is the El Paso Department of Public Health located?
The main headquarters is at 9566 Railroad Drive, El Paso, TX 79924. Several clinical services are provided at other locations.
What are the main El Paso Public Health office hours?
The main Railroad Drive location lists Monday through Friday, 8 a.m.–5 p.m. Individual clinics have different schedules.
Does El Paso Public Health provide vaccines?
Yes. The City lists community immunization clinics at Medical Center of the Americas, Lower Valley, Henderson, Northeast and Westside locations. Call 915-212-0200 for current availability.
What is the El Paso WIC phone number?
The local WIC appointment number is 915-212-4WIC, which is 915-212-4942.
Where is the El Paso Sexual Health Clinic?
The City lists the Sexual Health Clinic at 4240 Alameda Avenue, El Paso, TX 79905. The clinic phone is 915-212-6591.
Does El Paso offer free HIV testing?
Yes. The Department lists free confidential or anonymous HIV testing plus confidential syphilis and hepatitis C testing at the Railroad Drive walk-in testing site during posted hours.
Where do I get TB services in El Paso?
The Clinic for Respiratory Disease is at 4240 Alameda Avenue. The TB clinic phone is 915-212-6609.
Does the El Paso Health Department issue birth certificates?
No. Certified birth and death certificates are handled by the El Paso County Clerk Vitals Division. The current Vitals contact number is 915-273-3532.
How can I check an El Paso restaurant inspection score?
Use the City’s official Food Establishment Scores website to search inspected restaurants, markets, convenience stores, delis and other food operations.