Mobile County Health Department 2026: Services & Phone

🏥 Mobile County AL public health guide · 2026

Mobile County Health Department Services, Phone Numbers, Clinics, WIC & Official Help

This practical guide explains how to contact the Mobile County Health Department (MCHD), which phone number to use, where the main downtown office is located, how to book Family Health appointments, and where to get help for WIC, vital records, vaccines, STD testing, primary care, dental care, food permits, septic records, mosquito complaints and infectious-disease questions.

MCHD is more than one building or one phone line. It includes public-health services, Family Health clinics, environmental health divisions and multiple service-specific numbers, so the fastest route depends on your exact need.

☎️ Main switchboard: 251-690-8158 📍 Downtown main office 📅 Appointments: 251-690-8889 🥗 WIC: 251-690-8829 🧾 Vital records: 251-690-8150 🦟 Mosquito complaints: 251-690-8124
🔎 Official help finder
Choose what you need from Mobile County Health Department

This finder helps you choose the correct official starting point. It does not book appointments or replace MCHD, but it can save time by sending you to the right phone line or service page first.

☎️ Main MCHD contact

For general questions, call the main switchboard at 251-690-8158. The downtown main office is the Keeler Memorial Building at 251 North Bayou Street, Mobile, AL 36603. The same number is also listed for the after-hours nurse line.

✅ Quick answer

Mobile County Health Department phone number, main office and service help

The main Mobile County Health Department phone number is 251-690-8158. The downtown main office is located at 251 North Bayou Street, Mobile, AL 36603. The official site lists the main office hours as Monday through Friday, 7:30 AM to 4:30 PM, with Saturday clinic and WIC hours from 8:00 AM to noon.

For medical appointments at Family Health clinics, call 251-690-8889. For WIC, call 251-690-8829. For vital records, call 251-690-8150. For infectious diseases and outbreaks, call 251-690-8175, with after-hours outbreak reporting listed at 800-338-8374.

MCHD handles public health, Family Health primary care, WIC, vaccines, disease control, environmental health, emergency preparedness, vector services, vital records and several community-health programs. It also operates Family Health clinics across Mobile County for primary care, pediatric care, dental care, behavioral health, telehealth and sliding-scale services.

☎️ Main switchboard 251-690-8158
📅 Family Health appointments 251-690-8889
🥗 WIC 251-690-8829
🧾 Vital records 251-690-8150
🦠 Infectious diseases 251-690-8175
🦟 Mosquito control 251-690-8124
📌 Fast facts

Mobile County Health Department fast facts for 2026

Official website MCHD.org is the official Mobile County Health Department website.
Main office Keeler Memorial Building, 251 North Bayou Street, Mobile, AL 36603.
Main switchboard 251-690-8158
After-hours nurse 251-690-8158
Family Health clinics Family Health lists 11 health center sites across the service area.
Primary care hours Downtown Family Health Center: Monday–Friday 7:30 AM–4:30 PM; Saturday 8:00 AM–noon.
Vital records Alabama birth, death, marriage and divorce certificates are available through the listed service.
Environmental health Inspection Services, Onsite Services and Vector Services handle permits, inspections, septic and pest-control complaints.
🔎 Source verification

Official verification for Mobile County Health Department

Publish-ready as of: May 10, 2026.

This guide was prepared using official Mobile County Health Department resources, including the department home page, Who We Are page, Family Health pages, Family Health Services, Primary Care, WIC, Vital Records, Disease Control, Environmental Health, Permits, Complaints, Vector Services, Community Health and Emergency Preparedness pages.

Phone numbers, clinic hours, WIC schedules, appointment rules, food-permit fees, septic-service fees, vital-record procedures, disease-control guidance and Family Health site availability can change. Always verify the current official page or call the correct department before visiting, paying a fee, booking care or relying on a deadline.

🧭 Contents

What this Mobile County Health Department guide covers

☎️ Contact

Mobile County Health Department phone numbers, address and office hours

The official Who We Are page lists the downtown main office as the Keeler Memorial Building, 251 North Bayou Street, Mobile, Alabama 36603. The same page lists office hours as Monday through Friday, 7:30 AM to 4:30 PM.

The main switchboard is 251-690-8158. MCHD also lists this number for the after-hours nurse line. Vital Records are listed during the main office day, with the last client taken at approximately 4:00 PM because processing forms may take 20 to 30 minutes.

Main switchboard 251-690-8158
After-hours nurse 251-690-8158
Medical appointments 251-690-8889
Medical records 251-690-8160
WIC 251-690-8829
Vital statistics 251-690-8150
Infectious diseases & outbreaks 251-690-8175
After-hours outbreaks 800-338-8374
🏥 Family Health

Family Health appointments, sliding-scale care and patient services

Family Health is the primary-care division connected with Mobile County Health Department. Official pages say Family Health provides comprehensive primary care, preventive services, dental care and social services regardless of ability to pay. Family Health clinics are Federally Qualified Health Centers and use a sliding-scale fee program for qualifying patients based on family size and income.

To make an appointment at any Family Health clinic, call 251-690-8889. The downtown Family Health Center is listed open Monday through Friday, 7:30 AM to 4:30 PM and Saturday, 8:00 AM to noon.

Primary care Adult primary care, pediatric care, sick visits, work physicals and preventive services.
Sliding-scale support Reduced-cost care may be available based on household size and income.
Appointment phone 251-690-8889
Telehealth Available for most visit types through central appointments.
Behavioral health Brief treatment and intervention for adolescents and adults.
Patient portal Patients can request appointments, refills and view health information online.

What to bring for sliding-scale review

Official Family Health guidance lists documents such as a picture ID, Social Security number, insurance card, paycheck stub, bank statement, tax return, W-2, benefits letter, Medicaid or Medicare card and dependent information as examples that may be requested.

📍 Locations

Mobile County Family Health clinic locations near me

Family Health lists multiple clinic sites across Mobile County and nearby service areas. Exact provider availability can change, so use the official clinic page or call before selecting a location.

Downtown Health Center 251 North Bayou Street, Mobile, AL 36603
251-690-8158
Citronelle Health Center 19250 North Mobile Street, Citronelle, AL 36522
251-866-5940
Dauphin Island Parkway Health Center 2601 Dauphin Island Parkway, Suite 40, Mobile, AL 36605
251-445-3450
Eight Mile Health Center 4009 Saint Stephens Road, Mobile, AL 36612
251-456-1399
North Mobile Health Center 950 Coy Smith Highway, Mount Vernon, AL 36560
251-829-9884
Semmes Health Center 3810 Wulff Road East, Semmes, AL 36575
251-445-0582
Southwest Mobile Health Center 5580 Inn Road, Mobile, AL 36619
251-666-7413
Women’s Health Center 248 Cox Street, Suite A, Mobile, AL 36604
251-690-8930

Why location choice matters

Some services are site-specific. Dental, pediatric, women’s health, WIC and provider availability may differ by clinic, so confirm the exact location before traveling.

🧰 Services

What services does Mobile County Health Department provide?

MCHD provides both traditional public-health services and Family Health clinical care. The public-health side includes vaccines, disease control, environmental health, community health, emergency preparedness, vector services, WIC and vital records. Family Health provides primary care, pediatric care, dental services, women’s health, behavioral health, nutrition, HIV services and telehealth.

Public health services Vaccines, disease control, emergency preparedness, vector services, WIC, vital records and community-health support.
Family Health services Adult care, pediatric care, women’s health, dental, behavioral health, telehealth, nutrition and pharmacy services.
Environmental health Food permits, restaurant inspections, lodging, body art, daycare, pools, onsite sewage and public-facility permits.
Disease and STD services STD testing, HIV testing, outbreak response and infectious-disease reporting.
Community health Maternal-health support, family-planning programs, outreach and preventive services.
Records and certificates Alabama birth, death, marriage and divorce certificates through the listed vital-records service.
🩺 Primary care

Adult health, children’s health, women’s health and mobile medical care

Official Family Health Services pages list adult services such as primary medical care, diagnostic labs, X-rays, diagnostic testing, family planning, women’s health, immunizations, mental-health screenings and treatment, nutritional services, STD testing and treatment, pregnancy testing, case management, dental care and work physicals.

Children’s health services include well-child checks, sick visits, sports and school physicals, labs, X-rays, nutrition services, interpretation, diagnostic treatment and follow-up services. The Mobile Medical Unit brings primary care, screenings, family planning, well-child services, referrals, case management, health education, STD testing and treatment, nutrition and dental support to communities that may have difficulty reaching a clinic.

Adult services Primary care, labs, family planning, women’s health, immunizations, STD care and work physicals.
Children’s services Well-child visits, sick visits, school physicals, sports physicals, X-rays, labs and follow-up care.
Mobile Medical Unit Preventive care, screenings, family planning, well-child services, case management and outreach.
🥗 WIC

Mobile County WIC phone number, locations and clinic hours

MCHD’s WIC page lists WIC services at several locations. The main downtown WIC site is at 251 North Bayou Street, Mobile with phone 251-690-8829. The official page lists downtown WIC hours as Monday through Friday, 7:30 AM to 4:30 PM and Saturday, 8:00 AM to noon.

The same official WIC page lists additional service sites in Citronelle, Eight Mile and Semmes. WIC schedules vary by site, so residents should confirm the correct location before visiting.

Downtown WIC 251 North Bayou Street
251-690-8829
Citronelle WIC 19255 North Mobile Street
251-866-5940
Eight Mile WIC 4009 Saint Stephens Road
251-457-4186
Semmes WIC 3810 Wulff Road East
251-445-0581
What WIC may help with Nutrition support, approved foods, breastfeeding guidance and family referrals.
Best next step Call the correct WIC site to confirm documents, appointment needs and current hours.
🧾 Vital records

Birth, death, marriage and divorce certificates in Mobile County

The official Vital Records page says residents can apply for Alabama vital records at the main Health Department site in downtown Mobile. The service covers Alabama birth, death, marriage and divorce certificates.

For vital-record issues, the official page directs residents to the 251 North Bayou Street location and lists the Vital Records Office phone numbers as 251-690-8150 and 251-690-8898. The official site notes that credit or debit cards are accepted at the main health center only and may include an administrative transaction fee.

Available certificates Alabama birth, death, marriage and divorce certificates.
Vital Records phone 251-690-8150
251-690-8898
Office location 251 North Bayou Street, Mobile, AL 36603

Vital-record visit tip

Bring valid identification, the exact record details, requester information and payment method. If you arrive late in the day, remember that the official site says the last client is taken at approximately 4:00 PM because forms may take 20 to 30 minutes to process.

🦠 Disease control

STD testing, HIV testing, infectious diseases and outbreak reporting

MCHD provides disease-control services and lists comprehensive STD testing, evaluation and treatment through Family Health Services and the MCHD Public Health Clinic. Official Family Health Services pages also state that HIV testing is available at no cost for current and new patients and that Ryan White services are available for people living with HIV.

For infectious diseases and outbreaks, the official contact page lists 251-690-8175 during regular service times and 800-338-8374 after hours. Residents should use the disease-control path for outbreak or reportable-disease questions instead of relying on a general clinic line.

STD services Testing, evaluation and treatment through official clinic services.
HIV services HIV testing, Ryan White care and PrEP-related guidance.
Outbreak phone 251-690-8175
After hours: 800-338-8374
🦷 Added care

Dental clinic, pharmacy, behavioral health and telehealth

Official Family Health pages list dental services for children ages 1 to 20 and qualifying adults, with fees based on family size and income. Dental services are available at selected sites including Citronelle Dental, Downtown Mobile, Eight Mile and Semmes. To schedule dental care, call 251-690-8889.

The same official pages list a pharmacy at the downtown Family Health center, open weekdays from 8:00 AM to 4:30 PM, with phone 251-690-8817. Telehealth appointments are available for most visit types and can be scheduled through central appointments at 251-690-8889.

Dental care Children ages 1–20 and qualifying adults.
Pharmacy Downtown pharmacy phone: 251-690-8817
Telehealth Most visit types may be scheduled through 251-690-8889.
🌿 Environmental health

Food permits, restaurant inspections, lodging complaints and public-facility rules

MCHD Environmental Health enforces state and local laws related to food, lodging, day-care centers, body-art facilities, swimming pools and other licensed public facilities. The department issues permits, licenses and certificates and processes fees for public facilities.

Official Environmental Health pages state that every food-service establishment must obtain a food permit each year and display it in public view. Inspection Services also responds to complaints and sanitation emergencies such as extended power outages, sewage backups, lack of running or hot water, vermin infestation and foodborne-illness outbreaks.

For food or lodging complaints, the official site lists 251-690-8116. Inspection Services hours are listed as 7:30 AM to 4:30 PM.

Food permits Required annually for qualifying food establishments.
Inspection services Food, lodging, body art, daycare, pools and related facilities.
Complaint phone 251-690-8116

Food-business mistake to avoid

Do not assume a restaurant, mobile unit or temporary food operation can start first and fix permits later. Use the official permits and environmental-health pages before opening or serving food to the public.

🦟 Onsite & vector

Septic records, onsite services, mosquito complaints and rodent control

The Environmental Health page says the Onsite Services Division regulates permitting, installation and inspections of onsite sewage disposal systems in Mobile County. The same page says records may include existing septic-system locations and approved Applications to Install. The listed Onsite office phone is 251-634-9801.

Vector Services handles mosquito and rodent control for Mobile County residents. Official pages list the mosquito-control office as 251-690-8124 and the rodent-control office as 251-690-8819. Residents may submit mosquito or rodent complaints through official complaint channels.

Onsite services Septic permits, system records and onsite inspections.
Mosquito control 251-690-8124
Rodent control 251-690-8819
⚠️ Avoid wrong office

What Mobile County Health Department may not be the right office for

MCHD handles many public-health and Family Health services, but not every medical, hospital, insurance or emergency issue belongs there.

Life-threatening emergencies Call 911 for immediate danger, severe symptoms, overdose or major injury.
Private hospital bills Start with the hospital, provider or insurer that issued the bill.
Records from outside providers Contact the clinic or hospital that created those records.
State or federal benefit cases Medicaid, SNAP or Social Security cases may require the proper agency rather than MCHD.
🧾 Checklist

What to prepare before contacting Mobile County Health Department

Many calls and visits go faster when you know the exact service and have the correct details ready. Use this practical checklist before you contact the department.

For clinic appointments Picture ID, insurance card if applicable, medication list, income documents for sliding-scale review and previous records if useful.
For WIC Identity documents, family information, pregnancy or child details and any required proof requested by the WIC office.
For vital records Exact certificate type, legal name, event date, ID, eligible requester information and payment method.
For STD or HIV testing Ask whether you need an appointment, what clinic to use and what testing is available for your situation.
For food permits Business type, permit application, site details, operating dates and official forms.
For septic or vector issues Property address, complaint details, prior records if available and exact service type.
🆓 Free vs paid

Free vs paid services at Mobile County Health Department

Some services are no-cost, some use sliding-scale fees, and others involve official charges. Family Health uses a sliding-scale fee program for qualifying patients. Official Family Health pages state that HIV testing is available at no cost. Other services, including vital records, food permits, onsite-sewage requests and some clinic or dental services, may involve official fees.

May be no-cost HIV testing, some preventive outreach and certain public-health resources.
May use sliding-scale fees Family Health primary care, dental and related clinical services for qualifying patients.
May involve official fees Vital records, environmental-health permits, onsite requests, food permits and some inspections.
Best fee advice Ask the official office for the exact current fee before your visit or application.
🌐 Portal confusion

Which official MCHD page should you use?

MCHD has separate pages for general public health, Family Health clinical care and environmental health. Using the right page saves time.

Use Who We Are for Main phone numbers, switchboard, hours, outbreak line, WIC, vital records and department contacts.
Use Family Health for Primary care, pediatric care, clinic locations, sliding-scale care, telehealth, dental, pharmacy and behavioral health.
Use WIC for WIC locations, site-specific hours and WIC contact numbers.
Use Vital Records for Birth, death, marriage and divorce certificate details.
Use Environmental Health for Food permits, restaurant inspections, septic, public facilities and onsite services.
Use Vector Services for Mosquito and rodent complaints.
🧭 Step by step

How to get the right Mobile County Health Department help

1

Choose the exact service

Decide whether you need a clinic appointment, WIC, vital records, STD testing, dental care, food permit, septic record, vector complaint or outbreak help.

2

Use the matching official page

Open the MCHD page for Family Health, WIC, Vital Records, Environmental Health, Disease Control or Vector Services instead of relying on a generic directory result.

3

Call the right phone number

Use 251-690-8158 for general routing, 251-690-8889 for medical appointments, 251-690-8829 for WIC and the service-specific line when one is listed.

4

Prepare documents before visiting

Bring ID, records, forms, payment method, permit paperwork or clinic documents based on your service.

5

Use urgent resources when needed

Call 911 for medical emergencies. Use the official after-hours outbreak number only for infectious-disease reporting, not routine care.

🚨 Emergency note

Do not use routine office contact for immediate medical danger

If someone has a life-threatening emergency, call 911. For infectious-disease and outbreak questions after hours, MCHD lists 800-338-8374. For routine after-hours nurse questions, the official contact page lists 251-690-8158.

🗺️ Map

Mobile County Health Department map and downtown office location

The map below points to the official downtown main office at 251 North Bayou Street in Mobile. Family Health, WIC and other services also operate at additional sites, so confirm the correct location before traveling.

❓ FAQ

Mobile County Health Department FAQ

What is the Mobile County Health Department phone number?

The official main switchboard number is 251-690-8158.

Where is Mobile County Health Department located?

The downtown main office is at 251 North Bayou Street, Mobile, AL 36603.

How do I make a Family Health appointment?

Call 251-690-8889 to make an appointment at Family Health clinics.

What is the Mobile County WIC phone number?

The main WIC phone number listed by MCHD is 251-690-8829.

Can I get a birth certificate from Mobile County Health Department?

Yes. The Vital Records service provides Alabama birth, death, marriage and divorce certificates. For vital-record questions, call 251-690-8150 or 251-690-8898.

Does Mobile County Health Department offer STD testing?

Yes. Official MCHD pages list comprehensive STD testing, evaluation and treatment through Family Health Services and the MCHD Public Health Clinic.

Does Mobile County Health Department offer HIV testing?

Yes. Official Family Health pages say HIV testing is available at no cost to current and new patients.

Does Mobile County Health Department offer dental care?

Yes. Dental services are listed for children ages 1 to 20 and qualifying adults, with appointments through 251-690-8889.

Does MCHD offer telehealth appointments?

Yes. Telehealth appointments are available for most visit types and can be scheduled through central appointments at 251-690-8889.

Who do I call for a restaurant or lodging complaint?

The official Inspection Services complaint phone is 251-690-8116.

Who do I call for a mosquito complaint in Mobile County?

Call Vector Services mosquito control at 251-690-8124.

What is the after-hours outbreak number?

The official after-hours infectious-disease and outbreak number is 800-338-8374.

Is this the official Mobile County Health Department website?

No. This is an independent informational guide. For current services, forms, fees, hours and official updates, use MCHD.org.

📝 Editorial note

Independent guide and official-use disclaimer

This article is an independent guide created to help users understand Mobile County Health Department services, phone numbers, clinic locations, Family Health appointments, WIC, vital records, STD testing, dental care, environmental health, food permits, septic records and vector-control resources.

It is not the official Mobile County Health Department website and does not provide medical, legal, insurance, permit or emergency advice. Before visiting, paying a fee, booking care, requesting records or relying on a deadline, verify details directly with the official Mobile County Health Department.

⭐ Final summary

Bottom line for Mobile County Health Department help

For general Mobile County Health Department contact, call 251-690-8158. For Family Health medical appointments, call 251-690-8889. For WIC, call 251-690-8829. For vital records, call 251-690-8150. For infectious-disease questions, use 251-690-8175, and for after-hours outbreak reporting use 800-338-8374.

MCHD provides a broad mix of public-health and Family Health services, including primary care, pediatric care, WIC, vital records, STD testing, HIV services, telehealth, dental care, food permits, onsite sewage, vector control and emergency preparedness. The strongest user path is simple: identify the exact need, use the matching official page, and call the service-specific number before visiting when timing, documents or fees matter.

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