Cherokee County Health Department in Murphy: Phone, Clinic Hours, WIC, Vaccines, Andrews Center and Environmental Health
This updated guide covers the Cherokee County Health Department in North Carolina, not Cherokee County health offices in Georgia, Oklahoma, Alabama, Kansas, Texas or another state. The main Murphy clinic is at 228 Hilton Street, Murphy, NC 28906, with clinic hours listed as Monday through Friday, 8 AM to noon and 1 PM to 5 PM.
Use this page to choose the right local route for walk-in clinic services, sick visits, immunizations, WIC, child health, family planning, HIV testing, TB testing, environmental health, wells, septic systems, water testing, Andrews Health Center, and the common vital-records mistake: certified birth, death and marriage records are handled by the Cherokee County Register of Deeds, not the health clinic.
Do not use routine clinic lines for emergencies
For emergencies, go to the nearest emergency room or call 911. For medical needs after clinic hours, use your primary care provider or urgent care. For mental health services, the county health department page points residents to Appalachian Community Services at 828-837-0071 or the crisis line at 1-888-315-2880.
Choose what you need from Cherokee County Health Department
Start with the service, not the department name. The Murphy clinic, WIC office, Environmental Health office, Andrews Health Center and Register of Deeds all solve different problems. Calling the wrong desk can mean a wasted transfer, a missed clinic window or a second trip to another building.
Clinic, sick visit or general health
Call the Murphy Health Department at 828-837-7486. The official services page says walk-ins are welcome for most services and clinic visits may be walk-in or appointment-based.
WIC, nutrition or breastfeeding
Call the WIC office at 828-837-1244. WIC supports eligible pregnant women, new mothers, infants and young children with food, nutrition education and breastfeeding help.
Septic, wells, food or water testing
Call Environmental Health at 828-835-3853. Use this route for inspections, food and lodging, septic systems, private wells and water testing questions.
Andrews Health Center
Call 828-835-4536. The Andrews Health Center is listed for Thursdays only and offers vaccinations, vision and hearing screening, and routine lab testing.
Certified birth, death or marriage record
Use the Cherokee County Register of Deeds, not the health clinic.
Wrong Cherokee County?
This guide is for Cherokee County, North Carolina. If your address, record or business is in Georgia, Oklahoma, Alabama, Kansas, Texas or elsewhere, do not use these North Carolina numbers.
- Official department
- Cherokee County Health Department, North Carolina
- Main office
- 228 Hilton Street, Murphy, NC 28906
- Main phone
- 828-837-7486 Fax: 828-837-3983
- Clinic hours
- Monday-Friday, 8 AM-noon and 1-5 PM
- Lab hours
- Monday-Thursday, 7 AM-11:30 AM and 1-4:30 PM; Friday, 7 AM-11:30 AM
- Health Director
- David Badger, phone 828-835-4727
- Andrews Health Center
- 15 High School Drive, Andrews, NC 28901; phone 828-835-4536; Thursdays only, 8 AM-noon and 12:30-4:30 PM
- Environmental Health
- 228 Hilton Street, Murphy, NC 28906; phone 828-835-3853; fax 828-835-7854
- Official site
- cherokeecounty-nc.gov/210/Health-Department
Cherokee County Health Department phone number directory by service
The main Murphy number is useful for general health department questions, but it is not the best number for every task. WIC, Environmental Health, Andrews Health Center and certified records each have their own path. Use this directory before calling.
| Need | Correct contact | Best first sentence when calling |
|---|---|---|
| Main Murphy Health Department office | 828-837-7486 | I need help with a Cherokee County, North Carolina clinic service at the Murphy Health Department. |
| Health Director | David Badger, 828-835-4727 | I need to contact the Health Director’s office about a public health administration matter. |
| Andrews Health Center | 828-835-4536 | I need an Andrews Health Center appointment or Thursday clinic information. |
| Environmental Health | 828-835-3853 | I need help with food, lodging, septic, well, water testing or another Environmental Health issue. |
| WIC | 828-837-1244 | I need Cherokee County WIC eligibility, appointment or breastfeeding support information. |
| Communicable disease nurse | 828-837-7486 | I need guidance on a communicable disease, TB, STD or HIV testing question. |
| Certified birth, death or marriage record | Register of Deeds, 828-837-2613 | I need a certified vital record from Cherokee County, North Carolina. |
| Emergency or urgent danger | 911 | This is an emergency. I need immediate help. |
Which Cherokee County Health Department is this article about?
This article is only for Cherokee County, North Carolina, with its main Health Department office in Murphy. Several U.S. states have a Cherokee County, and search results can mix them together. If you were looking for Cherokee County in Georgia, Oklahoma, Alabama, Kansas, Texas, South Carolina or another state, do not use the North Carolina phone numbers, clinic hours or addresses on this page.
Before you call or drive, match three things: the state, the city and the official website. For this page, the state is North Carolina, the main city is Murphy, and the official county website is cherokeecounty-nc.gov. If your record, clinic need, restaurant complaint, well, septic system or school form belongs to another state, start with that state’s official health department or county website.
Murphy clinic, Andrews Health Center and Environmental Health locations
Cherokee County Health Department services are not all handled in the same way. The main Murphy clinic has regular weekday hours. Andrews Health Center is listed for Thursdays only. Environmental Health uses the Murphy address but has its own phone and fax. Do not assume the same hours, same walk-in rule or same phone number applies to every service.
Murphy Health Department
- Address: 228 Hilton Street, Murphy, NC 28906.
- Phone: 828-837-7486.
- Fax: 828-837-3983.
- Clinic hours: Monday-Friday, 8 AM-noon and 1-5 PM.
- Lab hours: Monday-Thursday, 7 AM-11:30 AM and 1-4:30 PM; Friday, 7 AM-11:30 AM.
Andrews Health Center
- Address: 15 High School Drive, Andrews, NC 28901.
- Phone: 828-835-4536.
- Fax: 828-321-2243.
- Hours: Thursdays only, 8 AM-noon and 12:30-4:30 PM.
- Labs: Thursdays only.
Environmental Health
- Address: 228 Hilton Street, Murphy, NC 28906.
- Phone: 828-835-3853.
- Fax: 828-835-7854.
- Use for: inspections, food and lodging, septic, wells, water testing and environmental health questions.
Walk-ins, appointments and sick visits at Cherokee County Health Department
The official services page says walk-ins are welcome for most services and that the clinic accepts both walk-ins and appointments for clinic visits and sick visits. That is helpful, but it does not mean every service is always available without delay. Lab hours differ from clinic hours, Andrews Health Center is listed only on Thursdays, and some programs need records, eligibility review or a specific clinic schedule.
Sick visit services may include treatment for common family illnesses and minor conditions, such as strep throat, bladder infections, pink eye, ear, nose and throat infections, minor wounds, abrasions, sprains, poison ivy, ringworm, lice, acne and other common conditions. The clinic accepts major insurance and also uses a sliding fee scale for clinic charges.
Walk-ins may make sense for
- Many Murphy clinic services
- General health questions during clinic hours
- HIV testing during posted clinic blocks
- Immunizations at Murphy Clinic
- TB testing on posted TB testing days
Call first when
- You need Andrews Health Center
- You need a kindergarten physical
- You need WIC eligibility or documents
- You need Environmental Health permits or inspections
- You need a certified birth, death or marriage record
Cherokee County immunizations, vaccine records and travel vaccine limits
Cherokee County Health Department provides immunizations at the Murphy Clinic on a walk-in basis. Andrews Health Center also provides immunizations, but the official immunization page says Andrews immunizations are by appointment only through 828-835-4536.
The department offers required vaccines and many recommended vaccines. Some vaccines may be free for eligible children through the Vaccines for Children program, while others may involve fees. Adult immunizations are available, and the health department page also references TB skin test scheduling. Bring prior vaccine records, school forms, insurance details and any deadline information before you visit.
Cherokee County Health Department states that it does not provide travel immunizations. The official immunization page directs users to Clay County Health Department at 828-389-8052 or Macon County Public Health Center at 828-349-2081 for commonly needed travel immunizations. Do not wait until the final week before a trip.
VFC eligibility basics
Some childhood vaccines are free only for children who meet Vaccines for Children eligibility criteria. The official county immunization page lists children age 18 or younger who meet at least one qualifying category, including American Indian or Alaska Native, Medicaid eligible, underinsured or uninsured. If your child has private insurance that does not cover vaccines, ask the clinic how underinsured status works before assuming the visit is free.
Children’s services, kindergarten physicals and car seat support
Cherokee County children’s services include children’s immunizations, child health nurse screening, kindergarten physicals by appointment and the Cherokee County Latching Infant Car Seats program. The child health nurse screening program offers a complete physical exam by a registered nurse for Medicaid-eligible children and referral for physician follow-up when needed.
| Children’s service | What it means | What to bring or ask |
|---|---|---|
| Child immunizations | Vaccines may be available through VFC for eligible children. | Bring vaccine records, school forms, Medicaid or insurance details and guardian identification. |
| Child health screening | A registered nurse physical exam for Medicaid-eligible children with referral if follow-up is needed. | Ask whether your child is eligible and whether an appointment is required. |
| Kindergarten physicals | Physicals are available by appointment. | Call early before school deadlines and bring school forms. |
| CLICS car seat program | Affordable car seats for families who meet program guidelines plus education by a certified technician. | Ask about eligibility, appointment requirements and installation education. |
WIC, breastfeeding support, women’s clinic and family planning
WIC is a nutrition and health program for pregnant women, new mothers, infants and young children. Cherokee County WIC provides supplemental food, nutrition education and breastfeeding support to eligible women and children. The county’s children’s services page also says a breastfeeding peer counselor is available to assist with breastfeeding education and management.
The local WIC phone number is 828-837-1244. Women’s health and general health services may also include physical exams, Pap smears for eligible women, confidential family planning and birth control options. Because eligibility and fees can depend on income, insurance, Medicaid status and program rules, call before visiting if you are not sure what documents to bring.
- Call the WIC office first. Use 828-837-1244 for WIC eligibility, appointments, nutrition benefits and breastfeeding support.
- Prepare documents. Bring identification, proof of address, income or benefit information, pregnancy information or child information if requested.
- Ask about breastfeeding support. If feeding is difficult, ask whether peer counseling or referral help is available.
- Separate WIC from certified records. WIC does not issue certified birth certificates. Use the Register of Deeds for certified records.
Free HIV testing, STD management and tuberculosis services
The official general health services information says free HIV testing is available Monday through Friday from 8 AM to noon and 1 PM to 5 PM, with no appointment necessary. Standard HIV results are available in about 14 days, and a faster test result is available for a fee.
Cherokee County Health Department also provides case management and medication therapy for tuberculosis and sexually transmitted diseases. The communicable disease page states that TB testing is available on a walk-in basis at the Murphy Clinic on Monday and Tuesday. TB testing is free for people who are contacts to active TB cases, symptomatic or HIV positive. For others, the listed cost is $12. TB treatment medications are provided at no charge when needed.
If you are calling about TB, STD management, HIV testing or communicable disease follow-up, be direct. Say whether you need testing, treatment follow-up, exposure guidance, employer-required TB testing or a result question. Do not share sensitive details with the wrong office if you have not confirmed the correct clinic or nurse route.
Environmental Health: inspections, septic systems, wells and water testing
Environmental Health is part of Cherokee County Health Department and protects public health through inspection services and property-related environmental programs. Use Environmental Health for food and lodging questions, temporary food service permits, food service establishment questions, septic systems, private wells, water testing and environmental health fee questions.
Call Environmental Health for
- Food and lodging inspections
- Temporary food service permit questions
- Operating a food service establishment
- Septic system questions
- Private well questions
- Water testing support
- Environmental Health fee schedule questions
What to prepare
- Property address or business address
- Parcel or owner details if available
- Food establishment name and location
- Permit or inspection question
- Water sample timing question
- Septic or well documentation if available
Environmental Health contact
The Environmental Health office is listed at 228 Hilton Street, Murphy, NC 28906. The phone number is 828-835-3853, and the fax is 828-835-7854. Do not use the WIC number or Register of Deeds for food, septic, wells or water testing questions.
Birth, death and marriage records: use Register of Deeds
If you need a certified copy of a birth certificate, death certificate or marriage certificate, use the Cherokee County Register of Deeds, not the Health Department clinic. This is the biggest local-search trap on the page. The Health Department handles public health clinic services; the Register of Deeds maintains certified vital records and land records.
| Record or fee item | Official Register of Deeds detail | Correct route |
|---|---|---|
| Birth certificate | $10 each for a certified copy. | Register of Deeds, not Health Department clinic. |
| Death certificate | $10 each for a certified copy. | Register of Deeds, not Health Department clinic. |
| Marriage certificate | $10 each for a certified copy. | Register of Deeds, not Health Department clinic. |
| Marriage license | $60 each. | Register of Deeds. Marriage licenses are issued Monday-Friday, 8 AM-4:30 PM. |
| Register of Deeds office | 75 Peachtree Street, Suite 126-A, Murphy, NC 28906. | Call 828-837-2613 before relying on fees, hours or document rules. |
The official marriage license requirements page says both applicants generally must have valid government-issued picture identification and an original social security card that has not been laminated. If either applicant has previously been married, documentation may be required to prove the date the last marriage ended. Always verify current marriage-license rules directly with the Register of Deeds before visiting.
Free vs paid Cherokee County Health Department services
Some services may be free, some may use insurance, some may use a sliding fee scale, and some have specific charges. Do not assume every clinic service is free simply because it is offered by a county health department. The official services page says the department accepts major insurance and uses a sliding fee scale for clinic charges.
| Service type | Likely cost pattern | What to verify |
|---|---|---|
| Free HIV testing | Listed as free during regular clinic blocks. | Ask whether a faster result has a fee and whether the schedule has changed. |
| VFC childhood vaccines | May be free for eligible children under VFC criteria. | Eligibility, vaccine availability and whether private insurance affects cost. |
| TB testing | Free for certain contacts, symptomatic people or HIV-positive people; otherwise listed at $12. | Testing days, eligibility and follow-up timing. |
| Clinic charges | Major insurance accepted; sliding fee scale used for clinic charges. | Insurance, Medicaid, payment amount and required paperwork. |
| Environmental Health | Fees may apply to permits, inspections, septic, well or water-related services. | Current fee schedule and application requirements. |
| Certified vital records | $10 each for certified birth, death or marriage certificates through Register of Deeds. | ID, eligibility, payment method and current record rules. |
What to bring before visiting Cherokee County Health Department
Prepare for the specific service you need. A visit for a sick child is different from a WIC appointment, vaccine visit, water test, septic question or certified records request.
- Confirm you need Cherokee County, North Carolina. Do not use this page for Cherokee County offices in other states.
- Choose the exact service. Clinic, immunization, WIC, child health, women’s health, HIV testing, TB, Environmental Health, Andrews Health Center or Register of Deeds.
- Call the correct number. Main clinic is 828-837-7486, WIC is 828-837-1244, Environmental Health is 828-835-3853, and Andrews is 828-835-4536.
- Bring documents. For vaccines, bring immunization records and school forms. For WIC, bring eligibility documents. For Environmental Health, bring property or permit details. For records, go to Register of Deeds.
- Check hours. Murphy clinic, lab hours, Andrews Health Center and Register of Deeds hours are not identical.
- Use emergency help when needed. For emergencies, call 911 or go to the nearest emergency room.
Cherokee County Health Department maps
Use these maps only after confirming the service you need. The Murphy clinic, Andrews Health Center and Register of Deeds do not all handle the same tasks.
Murphy Health Department
228 Hilton Street, Murphy, NC 28906. Use for main clinic and many public health services.
Andrews Health Center
15 High School Drive, Andrews, NC 28901. Listed for Thursdays only; call 828-835-4536.
Register of Deeds
75 Peachtree Street, Suite 126-A, Murphy, NC 28906. Use for certified birth, death and marriage records.
Environmental Health
228 Hilton Street, Murphy, NC 28906. Call 828-835-3853 for food, septic, wells and water testing.
Official Cherokee County Health Department links
Use official links before relying on copied phone lists, search snippets or old directories. Clinic schedules, fees, eligibility rules and forms can change.
Health Department and clinic pages
Cherokee County Health Department FAQ
What is the Cherokee County Health Department phone number?
The main Murphy office phone number is 828-837-7486. WIC is 828-837-1244, Environmental Health is 828-835-3853, and Andrews Health Center is 828-835-4536.
Where is Cherokee County Health Department located?
The main Cherokee County Health Department office is located at 228 Hilton Street, Murphy, NC 28906. Environmental Health is also listed at the Murphy address. Andrews Health Center is at 15 High School Drive, Andrews, NC 28901.
Which Cherokee County Health Department is this guide about?
This guide covers Cherokee County, North Carolina. It does not cover Cherokee County health departments in Georgia, Oklahoma, Alabama, Kansas, Texas or another state.
What are the Murphy clinic hours?
The Murphy clinic hours are listed as Monday through Friday, 8 AM to noon and 1 PM to 5 PM. Lab hours are Monday through Thursday, 7 AM to 11:30 AM and 1 PM to 4:30 PM, and Friday, 7 AM to 11:30 AM.
Does Cherokee County Health Department accept walk-ins?
Yes. The official services page says walk-ins are welcome for most services and that the clinic accepts walk-ins and appointments for clinic visits and sick visits. Call first if you need a specific program, Andrews Health Center, WIC, TB testing or Environmental Health.
Does Cherokee County provide immunizations?
Yes. Immunizations are provided at the Murphy Clinic on a walk-in basis. Andrews Health Center also provides immunizations, but Andrews immunizations are by appointment only through 828-835-4536.
Does Cherokee County Health Department provide travel vaccines?
No. The official immunization page says Cherokee County Health Department does not provide travel immunizations. It directs users to Clay County Health Department at 828-389-8052 or Macon County Public Health Center at 828-349-2081 for commonly needed travel immunizations.
What is the Cherokee County WIC phone number?
The Cherokee County WIC phone number is 828-837-1244. WIC supports eligible pregnant women, new mothers, infants and young children with supplemental food, nutrition education and breastfeeding support.
Does the health department offer free HIV testing?
Yes. The official general health services information says free HIV testing is available Monday through Friday during regular clinic blocks, with no appointment necessary. Standard results are available in about 14 days, and a faster result is available for a fee.
When is TB testing available?
The official communicable disease page says TB testing is available on a walk-in basis at the Murphy Clinic on Monday and Tuesday. Testing is free for contacts to active TB cases, symptomatic people and HIV-positive people. For others, the listed cost is $12.
Where do I get a birth certificate in Cherokee County, NC?
Use the Cherokee County Register of Deeds, not the Health Department clinic. The Register of Deeds handles certified birth, death and marriage records.
What does Environmental Health handle?
Environmental Health handles inspection services, food and lodging, temporary food permits, operating a food service establishment, septic systems, wells, water testing and related environmental health questions. The phone number is 828-835-3853.
Does Andrews Health Center offer services?
Yes. Andrews Health Center is listed at 15 High School Drive, Andrews, NC 28901. It offers vaccinations, vision and hearing screening and routine lab testing. It is listed for Thursdays only, 8 AM to noon and 12:30 PM to 4:30 PM.
Is this the official Cherokee County Health Department website?
No. This is an independent informational guide. For current official phone numbers, hours, fees, forms and service rules, use the official Cherokee County website at cherokeecounty-nc.gov/210/Health-Department.