Dallas County Health Department 2026: Phone, Clinics, Records, WIC & Permits

🏥 Dallas County, Texas public health guide · 2026

Dallas County Health Department phone, clinics, records, vaccines, WIC, TB, permits and human services

The Dallas County Health Department search usually means Dallas County Health and Human Services, also called DCHHS. It is the county public-health and human-services agency based at 2377 N. Stemmons Freeway in Dallas, Texas.

This guide helps you choose the right official route for immunizations, Sexual Health Clinic, TB Clinic, communicable disease reporting, WIC, Dallas vital records, Environmental Health, food permits, mobile food units, CEAP energy assistance, housing and older adult services.

☎️ Main DCHHS: 214-819-2000 📍 2377 N. Stemmons Fwy 💉 Child shots: 214-819-2163 🧾 County Clerk records: 214-653-7099 🥗 City WIC: 214-670-7200
🔎 Service finder

Choose the correct Dallas County Health Department service

Select your real task first. This finder does not submit forms, book appointments or check live capacity, but it points you to the safest official starting place.

☎️ Main DCHHS phone, address or general routing

Call 214-819-2000. The main DCHHS office is at 2377 N. Stemmons Freeway, Dallas, TX 75207. Say whether your need is clinic, records, WIC, environmental, housing, disease reporting or human services.

✅ Quick answer

Quick answer for Dallas County residents

The main Dallas County Health and Human Services phone number is 214-819-2000. The main DCHHS office is 2377 N. Stemmons Freeway, Dallas, TX 75207.

For child immunizations, call 214-819-2163 or 214-819-2176. For adult and travel vaccines, call 214-819-2162. For the Sexual Health Clinic, call 214-819-1819. For the TB Clinic, call 214-819-2071. For Environmental Health, call 214-819-2115.

For birth, death or marriage records, do not call the clinic desk first. Many Dallas County records route through the Dallas County Clerk Vital Records Division at 214-653-7099. Some City of Dallas birth and death records route through City of Dallas Vital Statistics at 214-670-3092.

General DCHHS214-819-2000 for county public-health and human-services routing.
Vaccine helpChild shots: 214-819-2163 or 214-819-2176. Adult/travel: 214-819-2162.
Records helpCounty Clerk Vital Records: 214-653-7099. City Vital Statistics: 214-670-3092.
WIC helpCity of Dallas WIC: 214-670-7200. Text line: 1-855-957-5424.
Environmental HealthFood, septic, mobile food, public-health complaints and animal-control routing: 214-819-2115.
After-hours reportingDCHHS lists 214-819-2004 or 877-605-2660 for after-hours communicable disease/public-health emergency reporting.
🔎 Source verification

Official verification before using this Dallas County guide

Updated for publication on June 26, 2026.

This refreshed guide uses official Dallas County Health and Human Services, Dallas County Clerk Vital Records, City of Dallas Vital Statistics, City of Dallas WIC and Dallas County Environmental Health sources.

Always verify live appointment rules, clinic capacity, vaccine supply, certificate fees, WIC rules, food permit fees, mobile food inspection scheduling, housing/energy-assistance status and public-health reporting numbers on the official pages before visiting, paying, applying or relying on a deadline.

🧭 Contents

What this Dallas County Health Department guide covers

📍 Routing clarity

Dallas County Health Department vs Dallas city and state offices

The phrase “Dallas County Health Department” is often used by residents, but the official county agency is Dallas County Health and Human Services. DCHHS handles county public-health and human-services work, but it does not replace every Dallas records, WIC, benefits, emergency or city service desk.

User needBest first routeWhy this matters
Immunizations, TB, sexual health, disease reporting, Environmental Health or human servicesDallas County Health and Human ServicesThese are core DCHHS public health or human services routes.
Birth, death or marriage records held by Dallas County ClerkDallas County Clerk Vital Records DivisionThe DCHHS clinic desk is not the normal certificate counter.
Birth or death that occurred within incorporated City of Dallas limitsCity of Dallas Vital StatisticsCity Vital Statistics has its own registrar rules, office and online order route.
WIC nutrition benefitsCity of Dallas WIC ProgramDCHHS contact directory routes WIC to City of Dallas WIC.
SNAP, Medicaid, TANF or statewide benefits caseworkTexas Health and Human Services / Your Texas BenefitsDCHHS human services are not the same as every state benefits case office.

For a broader Dallas city-vs-county overview, see our Dallas Health Department guide. For general local office lookup help, see health department near me.

☎️ Phone help

Dallas County Health Department phone numbers by service

Use the direct line when you know the service. This reduces transfers and helps you avoid calling DCHHS for a City Vital Statistics, County Clerk or WIC issue.

NeedBest phone or routeWhat to prepare before calling
General DCHHS help214-819-2000Say whether you need clinics, human services, public health, lab, disease reporting or environmental routing.
Childhood immunizations / Well Child Services214-819-2163 or 214-819-2176Child’s date of birth, vaccine records, school forms, insurance or TVFC eligibility details.
Vaccines for Children Program214-819-1903Child vaccine history, provider question, Medicaid/uninsured status if applicable and school deadline.
Adult or foreign travel immunizations214-819-2162Travel destination, travel dates, vaccine history, itinerary and medical conditions.
Sexual Health Clinic214-819-1819Testing need, symptoms, exposure timing, appointment request and privacy needs.
PrEP appointment information972-946-6827Ask about PrEP options, eligibility, insurance/cost questions and next appointment steps.
Sexual Health Mobile Medical Unit214-819-2135Ask about off-site STI/HIV screening event availability or requesting mobile services.
Tuberculosis Clinic214-819-2071Referral form, positive TB test documentation, test history, symptoms and Medicaid information if relevant.
Communicable Disease214-819-2004Disease, test result, exposure, facility, school/workplace and callback details.
Environmental Health214-819-2115Business/property address, complaint facts, food operation type, septic question or animal-control issue.
Dallas County Clerk Vital Records214-653-7099Record type, full names, event city, date, qualified applicant status, ID and payment method.
City of Dallas WIC214-670-7200; text 1-855-957-5424Pregnancy/child details, Dallas County residence, income or benefit proof and nearest clinic request.
Energy Assistance CEAP214-819-1848Utility account, income proof, household members and appointment/document questions.
Housing Choice Voucher Program214-819-1871Ask about waiting list status, housing agency routing and Family Self-Sufficiency support.

Best call script

Start with one direct sentence: “I live in Dallas County, Texas, and I need help with [child shots / adult vaccine / STI testing / TB clinic / birth certificate / WIC / food permit / mobile food inspection / energy assistance / environmental complaint].” Then give your city, ZIP code, callback number and deadline.

🗺️ Map

Dallas County Health and Human Services office, map and visit tips

The main DCHHS office is at 2377 N. Stemmons Freeway, Dallas, TX 75207. The main switchboard is 214-819-2000. Many DCHHS programs are connected to this campus, but not every service is walk-in and not every service is in the same suite.

Before visiting Stemmons Freeway

  • Call first if your service may require an appointment, especially TB, sexual health, travel vaccines, mobile food unit inspections or human services.
  • Bring a legible hard copy of shot records for child immunizations.
  • Bring travel itinerary and vaccine history for travel vaccines.
  • Bring referral forms or positive test documentation for TB clinic appointments.
  • Do not go to DCHHS first for every birth, death or marriage record. Check County Clerk or City Vital Statistics routing.
  • If you may be contagious, call before entering a public waiting area.
🧾 Records

Dallas birth certificates, death certificates and marriage records

Dallas vital records are confusing because the correct office depends on the event location, record type, event date, applicant eligibility and whether you need long form, short form, certified copy or a correction.

The Dallas County Clerk Vital Records Division is at 500 Elm Street, Suite 2100, Dallas, TX 75202. Phone: 214-653-7099. Public hours are listed as Monday-Friday, 8:00 AM-4:30 PM, except approved holidays.

Record needBest routeImportant warning
Dallas County birth certificateDallas County Clerk Vital Records, 214-653-7099The County Clerk birth certificate page says City of Dallas births should contact City of Dallas Bureau of Vital Statistics.
Dallas County death certificateDallas County Clerk Vital Records, 214-653-7099Death certificate applicants may need to be qualified applicants and provide acceptable ID.
Marriage license search or certified copyDallas County Clerk Vital Records / Marriage License routeMarriage records are not handled by the DCHHS clinic desk.
City of Dallas birth or death recordCity of Dallas Vital Statistics, 214-670-3092City Vital Statistics covers certain events within incorporated City of Dallas limits.
Statewide correction, delayed record or Texas-level issueTexas DSHS Vital StatisticsCorrections, delayed records and state-level issues may not be solved at a local counter.

Fee planning before ordering records

  • Dallas County Clerk fee page lists birth certificate search and/or certified copy as $23.
  • Dallas County Clerk fee page lists death certificate first copy as $21.
  • Additional death certificates ordered when applicable are listed as $4 each.
  • Marriage license search and/or certified copy is listed as $10.
  • Search fees may be non-refundable if a record is not found.
  • Mail orders may require a completed application, notarized proof of identification, acceptable ID copy and proper payment.
Certificate warning: Do not call child immunizations, WIC, TB, Sexual Health Clinic or Environmental Health for a certificate order. Use Dallas County Clerk, City of Dallas Vital Statistics or Texas DSHS depending on the record.

For a broader certificate workflow, use our birth certificate through health department guide.

💉 Vaccines

Child, adult, foreign travel and COVID immunizations

DCHHS offers immunization services through the Stemmons campus and branch clinics. For child immunizations, call 214-819-2163 or 214-819-2176. For adult and foreign travel immunizations, call 214-819-2162. For COVID vaccine questions, call 972-692-2780.

The official child immunization page says scheduling an appointment is recommended and walk-ins are welcome until capacity is reached. It also asks users to bring a legible hard copy of the shot record.

Clinic or vaccine serviceAddress / phoneUseful rule
Stemmons Immunization Clinic2377 N. Stemmons Freeway, 1st Floor, Suite 141; child shots 214-819-2163 / 214-819-2176; adult/travel 214-819-2162Child immunizations are listed Monday, Tuesday, Thursday, Friday 8:00 AM-3:30 PM; Wednesday 8:00 AM-6:00 PM. Adult/travel listed Monday-Friday 8:00 AM-3:30 PM.
Carrollton Farmers Branch2774 Valwood Parkway, Farmers Branch; 972-241-2684Listed Monday and Tuesday 8:00 AM-3:30 PM.
Garland Branch206 Carver Street, Garland; 214-653-4545Listed Monday-Friday 8:00 AM-4:30 PM.
Grand Prairie Branch1413 Densman Street, Grand Prairie; 972-692-2780By appointment only; Wednesday and Thursday 8:30 AM-3:00 PM.
Irving Branch440 S. Nursery Road, Irving; 469-941-3470Listed Monday-Friday 8:00 AM-3:30 PM.
John West Branch3312 N. Buckner Boulevard, Suite 200, Dallas; 214-321-5747Listed Monday-Friday 8:00 AM-3:30 PM.
Oak Cliff Branch1113 E. Jefferson Boulevard, Suite 200, Dallas; 214-948-0425Listed Monday-Friday 8:00 AM-3:30 PM.
Richardson Branch1411 W. Belt Line Road, Richardson; 214-358-0926Listed Monday-Friday 8:00 AM-3:30 PM.

Immunization cost and document checklist

  • Bring a legible hard copy of the shot record.
  • Child immunization costs are listed as $10 first visit and $5 subsequent visits.
  • The official page says no Texas Vaccines for Children eligible child will be denied services.
  • Adult immunization page lists a $25 administrative fee per patient for first-time visit, plus vaccine cost.
  • Replacement missing shot records are listed as $12.
  • International travel cards are listed as $5.
  • For travel vaccines, bring itinerary, vaccine history and enough lead time before travel.
🧪 Sexual health

Sexual Health Clinic, HIV, STI testing, mobile unit and PrEP

The Dallas County Sexual Health Clinic is at 2377 N. Stemmons Freeway, 1st Floor, Suite 100, Dallas, TX 75207. Phone: 214-819-1819. The phone line opens at 7:45 a.m.

Appointments are required. The official page says to call before coming to the clinic and that same-day or next-day appointments may be offered. You can only make an appointment for yourself, with limited special-circumstance exceptions.

Clinic servicesEvaluation and screening/testing for HIV, HCV, syphilis, gonorrhea, chlamydia, trichomonas and mpox.
Treatment servicesTreatment routing for syphilis, gonorrhea, chlamydia, trichomonas and genital herpes outbreaks/lesions.
PrEP helpPrEP is listed as a prevention option. Call or text 972-946-6827 for PrEP appointment information.
Regular hoursMonday, Tuesday, Thursday and Friday 8:00 AM-4:00 PM; Wednesday 10:00 AM-6:00 PM.
Monthly meeting noteThe clinic and phone line close starting at 3:30 PM on the second Thursday of each month for staff meeting.
Mobile Medical UnitRoutine testing users who cannot attend clinic hours may review MMU schedules or call 214-819-2135.
Privacy tip: Ask how results are delivered, whether follow-up treatment is needed, what ID is required and whether interpreter services are available.
🦠 TB and reporting

Tuberculosis clinic and communicable disease reporting

The Dallas County TB Clinic is at 2377 N. Stemmons Freeway, Suite 300, Dallas, TX 75207. Phone: 214-819-2071. The clinic is by appointment only.

The TB page says referrals are required. Before scheduling, clients should have a provider referral form or documentation of a positive TB skin test or TB blood test. Medicaid is accepted.

TB or disease needPhoneImportant rule
TB Clinic appointment214-819-2071Appointment only; referral or positive test documentation needed before scheduling.
TB testing questions214-819-2073TB skin tests require a return visit for reading. Blood tests and skin tests have different availability.
Suspected active TB disease referral214-819-2060Medical providers should use the active TB referral route when active disease is suspected.
Latent TB infection reporting/referral214-819-2065Use for latent TB infection reporting or referral.
Communicable disease reporting214-819-2004Use for reportable conditions except TB and sexually transmitted diseases during normal business hours.
Sexually transmitted disease reporting214-819-2155Use for STD reporting during normal business hours.
After-hours public health reporting214-819-2004 or 877-605-2660For life-threatening emergencies, call 911 first.
🥗 WIC

WIC in Dallas County: City of Dallas WIC routing

DCHHS contact directory lists WIC as City of Dallas WIC with phone 214-670-7200. The City of Dallas WIC page says the program serves Dallas County through multiple clinics and provides nutrition education, breastfeeding support, EBT food benefits, individual nutrition counseling and community referrals.

City WIC says applicants must meet income guidelines, live in Dallas County and have a nutritional need. U.S. citizenship is not a requirement for program participation.

WIC phone214-670-7200 for appointments, clinic location and eligibility questions.
Text line1-855-957-5424 if texting is easier.
EmailASKWIC@dallas.gov for official WIC program questions.
Who may qualifyPregnant, postpartum and breastfeeding women, infants, children up to age 5, foster children under 5 and some fathers/caretakers of eligible children.
DocumentsProof of address, identification, proof of income and the child, infant or woman enrolling may be required.
Breastfeeding supportCity WIC also lists breastfeeding support and lactation resources.
WIC office warning: Do not assume WIC is handled at the same DCHHS desk as child shots, TB or Sexual Health Clinic. Dallas County WIC routing commonly goes through the City of Dallas WIC program.
🏢 Environmental Health

Environmental Health: food, animal control, septic systems and public health complaints

DCHHS Environmental Health handles several county-level public-health risks, including food service sanitation, mobile food units, septic systems, animal-control concerns in unincorporated areas, public health complaints, licensed facility sanitation and environmental health questions.

Call 214-819-2115 for Environmental Health questions. Use the exact location of the property, business, mobile food unit, animal concern or complaint.

Environmental needBest routeWhat to prepare
Food service sanitationEnvironmental Health, 214-819-2115Business name, address, owner contact, operation type and inspection/complaint question.
Mobile food unit inspectionCall 214-819-2115 after completing the checklist and application packetCompleted application, checklist items, unit details and payment method for scheduled appointment.
Foodborne illnessFood and water safety / Environmental Health complaint routeRestaurant, date/time, food eaten, symptoms, symptom start time and other sick people.
Animal control in unincorporated Dallas County214-819-2115Animal type, location, bite details, owner if known, dangerous dog concern or stray/wild animal issue.
On-site sewage facilityEnvironmental Health, 214-819-2115Property address, permit status, design, installation, inspection or repair question.
Public health nuisance complaintEnvironmental Health complaint lineExact address, water-quality issue, nuisance, illegal dumping, animal-control issue or public-health danger.
🍽️ Permits and fees

Mobile food units, temporary food permits and Environmental Health fees

DCHHS fee pages show that food and Environmental Health costs can vary by category, event type, facility type and service. Always confirm the current fee and application requirements before paying or scheduling an inspection.

Fee or service examplePublished amountPlanning note
Food preparation truck or trailer permit$258 permit / $258 renewalConfirm current mobile food checklist and inspection appointment requirements.
Food cart permit$258 permit / $258 renewalApplies to listed cart/kiosk categories; verify before operating.
Temporary food permit, single event$52Use for event-specific temporary food operation planning.
Temporary food permit, multiple events$200Ask whether your event series qualifies.
Food handler class$15 per personConfirm class availability and certification acceptance.
Manager certification class$100 per personAsk about exam, retest and recertification rules.
Residential septic inspection$260, with listed state fee includedAsk whether reinspection, expedited review or extra work applies.
Commercial septic inspection$310, with listed state fee includedConfirm commercial system requirements before construction or sale deadlines.
Business warning: A mobile food unit permit issued by Dallas County is for health and safety inspection only. Other city, fire, zoning, event, tax or business approvals may still be required.
🏠 Human services

Energy assistance, housing, older adults, weatherization and welfare programs

DCHHS also includes human services, not only clinics. Official Human Services pages list CEAP energy assistance, home loan counseling, housing assistance, older adult services, weatherization assistance and welfare assistance for qualifying Dallas County residents.

CEAP energy assistanceCall 214-819-1848. CEAP helps eligible low-income households with electric and gas bills and prioritizes certain vulnerable households.
Housing Choice VoucherCall 214-819-1871 for housing agency questions. Waiting-list status can change, so verify live status.
Older Adult ServicesCall 214-819-1860 for services and resources for Dallas County residents age 60 and older.
WeatherizationCall 214-819-1909 for weatherization assistance questions and required documents.
Welfare ProgramCall 214-819-1800 for short-term emergency financial assistance routing if you may qualify.
Home Loan CounselingCall 214-819-6060 for homebuyer, foreclosure, credit or mortgage counseling questions.

For broad health and human services context, see our Department of Health and Human Services guide.

🎥 Helpful video

Dallas County immunization video reference

This video is included as a helpful public-health reference for back-to-school vaccine awareness. For live vaccine clinic schedules, fees, appointment rules and branch availability, use the official DCHHS immunization page above.

🚫 Wrong office check

What Dallas County Health and Human Services may not handle

A useful Dallas County health guide should prevent wrong visits. These are common mistakes.

If you needDo not use onlyBetter route
Emergency medical careRoutine DCHHS phone directoryCall 911 or go to emergency care.
Birth, death or marriage recordImmunization clinic, Sexual Health Clinic, WIC or Environmental HealthUse Dallas County Clerk, City of Dallas Vital Statistics or Texas DSHS depending on event location and record type.
City of Dallas WICDCHHS clinic appointment lineCall City of Dallas WIC at 214-670-7200 or text 1-855-957-5424.
Private doctor or hospital medical recordsCounty vital records or DCHHS main deskContact the provider, hospital, clinic, pharmacy or records custodian that created the record.
SNAP, Medicaid or TANF caseworkDCHHS human services as if it is the state case officeUse Texas Health and Human Services or Your Texas Benefits for state benefits casework.
Animal control inside a cityDallas County Animal Control for every city addressCheck the city animal services office or DCHHS Environmental Health if the issue is in unincorporated Dallas County.
❓ FAQ

Dallas County Health Department FAQ

What is the Dallas County Health Department phone number?

The main Dallas County Health and Human Services switchboard is 214-819-2000. Use direct lines for immunizations, Sexual Health Clinic, TB, Environmental Health, WIC or Vital Records when you know the service.

Where is Dallas County Health and Human Services located?

The main DCHHS office is located at 2377 N. Stemmons Freeway, Dallas, TX 75207.

Is Dallas County Health Department the same as DCHHS?

In local searches, “Dallas County Health Department” usually refers to Dallas County Health and Human Services, also called DCHHS.

How do I schedule child immunizations in Dallas County?

Call 214-819-2163 or 214-819-2176. DCHHS says scheduling is recommended and walk-ins are welcome until capacity is reached. Bring a legible hard copy of the shot record.

How much are child immunizations at DCHHS?

The official DCHHS immunization page lists child immunization costs as $10 for the first visit and $5 for subsequent visits. It also says no Texas Vaccines for Children eligible child will be denied services.

What is the Dallas County Sexual Health Clinic phone number?

The Dallas County Sexual Health Clinic phone number is 214-819-1819. Appointments are required, and the official page says to call before coming to the clinic.

How do I schedule a Dallas County TB Clinic appointment?

Call the TB Clinic at 214-819-2071. The clinic is appointment-only and requires referral documentation or proof of a positive TB skin test or TB blood test before scheduling.

Who handles Dallas County birth certificates?

Many Dallas County birth certificate requests route through the Dallas County Clerk Vital Records Division at 214-653-7099. Some City of Dallas birth records route through City of Dallas Vital Statistics at 214-670-3092.

What is the Dallas WIC phone number?

The City of Dallas WIC phone number is 214-670-7200. The text line is 1-855-957-5424, and the email listed by City WIC is ASKWIC@dallas.gov.

What is the Dallas County Environmental Health phone number?

Call 214-819-2115 for Environmental Health. This route handles food service sanitation, mobile food unit inspection, animal-control issues in unincorporated areas, septic systems, licensed facility sanitation and public health complaints.