Last reviewed 2026. This guide is for Medina County Health Department in Medina County, Ohio. The word “Medina” can also refer to places outside Ohio, so confirm that you need the Ohio county health department before calling, ordering certificates, scheduling WIC, or asking about environmental permits.
Medina County Health Department: Phone, Clinics, WIC, Certificates and Environmental Health
This 2026 resident guide helps you contact the right Medina County Health Department service without guessing. Use it for the Ledgewood Drive office, main phone number, Health Center and dental care, WIC, immunizations, HIV testing, birth and death certificates, communicable disease reporting, Environmental Health, food permits, private drinking water, sewage treatment systems, nuisance complaints, rabies, naloxone, and after-hours public health emergency routing.
This page is for the Medina County Health Department in Ohio. It is not about Medina, Saudi Arabia; Medina County, Texas; a hospital; a private urgent care clinic; or a city office. If your certificate, WIC case, restaurant permit, septic system, school vaccine record, or health center appointment is outside Medina County, Ohio, use the correct local health district or state agency.
- Official agency
- Medina County Health Department
- Official website
- medinahealth.org
- Main address
- 4800 Ledgewood Drive, Medina, OH 44256
- Main phone
- 330-723-9688 or toll-free 1-888-723-9688
- State listing
- Ohio Department of Health lists Medina County Health Department at 4800 Ledgewood Drive, Medina, OH 44256, phone 330-723-9688, fax 330-723-9659.
- Health Commissioner
- Krista Wasowski, LSW, MPH is listed as Health Commissioner.
- Main location hours
- Medina location hours are listed as Monday, Wednesday and Thursday 8:00 AM-4:30 PM; Tuesday 8:00 AM-7:00 PM; Friday 8:00 AM-2:00 PM. Call before visiting because some programs keep separate service hours.
- After-hours emergency
- For after-hours public health emergencies, call 330-723-9688, option 5. This route is for public health emergencies only, not routine appointments or messages.
Quick answer: what Medina County Health Department can help with
Medina County Health Department serves residents, families, businesses, schools, food establishments, property owners, and healthcare providers in Medina County, Ohio. Its official website organizes services into people-focused programs, home and environmental programs, business inspections and permits, Health Center medical and dental care, community programs, and birth and death records.
The fastest way to use the department is to call the correct phone option. The same main number is used for several divisions, but the option number changes the route. Health Center medical and dental care uses option 1. Community Health and communicable disease services use option 2. Environmental Health, inspections, and permits use option 3. WIC uses option 4. After-hours public health emergencies use option 5. Birth and death certificates use option 6.
Use option 1
Call 330-723-9688, option 1 for the Health Center, including medical and dental care. The Health Center serves patients at Medina and Wadsworth locations and offers care with affordable payment options.
Use option 4
Call 330-723-9688, option 4 for WIC. WIC is a nutrition education and supplemental food program for women, infants and children.
Use option 6
Call 330-723-9688, option 6 for birth and death records. MCHD issues Ohio birth certificates and Medina County death certificates, with records going back to December 1908.
Medina County Health Department phone numbers and options
The main Medina County Health Department number is 330-723-9688. The toll-free number is 1-888-723-9688. Because the department uses phone options, the first thing you should know is which division you need.
| Need | Best phone route | What to ask before you go |
|---|---|---|
| General information | 330-723-9688 or 1-888-723-9688 | Ask which division handles your service before explaining sensitive details. |
| Health Center medical or dental care | 330-723-9688, option 1 | Ask about appointments, location, insurance, sliding-fee options, dental availability, and whether urgent needs can be addressed. |
| Community Health, communicable disease, HIV-only screening, naloxone, car seats, newborn visits | 330-723-9688, option 2 | Ask whether you need an appointment, what records are needed, and whether the issue is a public health emergency. |
| Environmental Health, inspections, permits, food safety, sewage, water, nuisance complaints | 330-723-9688, option 3 | Ask whether you need a permit, inspection, plan review, application, water sample instructions, or complaint form. |
| WIC | 330-723-9688, option 4 | Ask about eligibility, appointment type, breastfeeding support, formula or food request process, and documents to bring. |
| After-hours public health emergency | 330-723-9688, option 5, or toll-free 1-888-723-9688 then option 5 | Use this only for public health emergencies. For life-threatening emergencies, call 911. |
| Birth and death certificates | 330-723-9688, option 6 | Ask about certified copies, fee, ID, mail or in-person request, records before December 1908, and name changes or corrections. |
| Name changes or certificate corrections | 330-723-9511 | Ask what process applies to your specific certificate correction, legal name change, or amendment situation. |
Best call script for Medina County residents
Say: “I am calling about Medina County, Ohio, and I need help with [Health Center appointment / WIC / birth certificate / death certificate / immunizations / HIV testing / communicable disease report / food permit / restaurant inspection / private well / sewage treatment system / nuisance complaint]. Which option or division should I use, and what should I bring?”
This short script helps staff route your call quickly. It also prevents the common mistake of sharing private health, business, or property details with the wrong division first.
Medina County Health Department address, hours and map
The main Medina County Health Department location is 4800 Ledgewood Drive, Medina, OH 44256. Official sitewide location text lists Medina location hours as Monday, Wednesday and Thursday 8:00 AM-4:30 PM, Tuesday 8:00 AM-7:00 PM, and Friday 8:00 AM-2:00 PM. The Birth and Death office page lists certificate office hours as Monday through Friday, 8:00 AM-4:30 PM, so always confirm the specific program hours before visiting.
Before visiting Ledgewood Drive
- Call the correct option number first if you need an appointment or service-specific instructions.
- Bring photo ID for certificates, patient visits, and identity-sensitive services.
- Bring insurance cards, Medicaid or Medicare information, income documents, vaccine records, WIC documents, or provider instructions when relevant.
- For Environmental Health, bring the property address, business name, permit type, complaint details, or water/sewage system information.
- Do not use the after-hours emergency route for routine appointments, messages, or certificate questions.
Wadsworth Health Center note
Medina County Health Department also lists a Wadsworth Health Center location at 185 Wadsworth Road, Suite C, Wadsworth, OH 44281 for Health Center services. Call 330-723-9688, option 1 before visiting because medical, testing, dental, and clinic availability can vary by location and day.
Health Center and Dental Clinic: medical, dental and affordable care
Medina County Health Department’s Health Center provides medical and dental care with affordable payment options. The official Health Center page describes quality medical and dental care for all ages and directs residents to call 330-723-9688, option 1. The Health Center has Medina and Wadsworth service locations, and outside directory listings identify payment options such as fee, insurance, Medicaid, Medicare, and sliding scale. Always confirm your eligibility and current cost before the visit.
| Health Center need | Best route | Resident tip |
|---|---|---|
| Primary medical care | 330-723-9688, option 1 | Ask which location, provider, paperwork, insurance, and fee option applies to your appointment. |
| Dental care | 330-723-9688, option 1 | Ask whether the dental appointment is routine, urgent, pediatric, adult, or follow-up care. |
| HIV PrEP or PEP discussion with provider | 330-723-9688, option 1 | The HIV page directs residents to option 1 for a provider appointment to discuss PrEP or PEP options. |
| Insurance assistance and referrals | Health Center page and option 1 | Ask about insurance assistance, referrals, behavioral health support, and whether you must be a current patient. |
| Wadsworth appointment | 330-723-9688, option 1 | Confirm Wadsworth Health Center schedule at 185 Wadsworth Road, Suite C, before visiting. |
Do not assume that every Health Center service is walk-in or available at both Medina and Wadsworth on the same day. Call option 1, ask whether an appointment is required, ask which location is correct, and ask what documents or payment information you should bring.
WIC in Medina County: nutrition, food benefits and breastfeeding support
WIC is the Special Supplemental Nutrition Program for Women, Infants, and Children. Medina County Health Department describes WIC as a nutrition education and supplemental food program for women, infants, and children. The official WIC page tells residents to contact WIC at 330-723-9688, option 4.
WIC is not the same as SNAP or general food assistance. WIC focuses on eligible pregnant women, breastfeeding and postpartum women, infants, and young children. It provides nutrition education, supplemental foods, breastfeeding support, and referrals. If you have a formula or food request, use the official WIC route rather than guessing from social media or old forms.
New WIC applicant
Call 330-723-9688, option 4 and ask about eligibility, appointment type, income or benefit documents, proof of residence, identity, pregnancy information, and child records.
Current WIC family
Ask about recertification, food package questions, formula and food request rules, missed appointment steps, and how to update household information.
Breastfeeding support
Use WIC for breastfeeding education and support. Medina County Health Department also lists breastfeeding-related support through its people and community programs.
How to prepare for WIC without wasting a visit
- Call option 4 first. Ask whether the appointment is in person, phone-based, or document-driven.
- Confirm documents. Ask what proof of identity, residence, income, pregnancy, infant, or child information is required.
- Ask about food and formula requests. Use the official WIC policy or request route for formula or food package questions.
- Write down your instructions. Record the date, time, location, staff instructions, and any documents needed.
- Do not confuse WIC with SNAP. For SNAP or broader benefits, use the correct Ohio benefits or county Job and Family Services route.
Immunizations, vaccines and school health planning
Medina County Health Department provides immunization and vaccine services through its people-focused programs and Health Center routes. The immunizations page lists both Medina and Wadsworth Health Center locations. If you need school vaccines, adult vaccines, travel vaccine guidance, a missing vaccine record, or vaccine information before a deadline, call early.
Waiting until the first week of school or the week before travel can create problems. Some vaccines require spacing. Some records must be retrieved from a prior doctor, school, pharmacy, military clinic, or another health department. Bring every vaccine record you have, even if it is old or incomplete.
For parents and students
- Call before school deadlines.
- Bring child vaccine records and school forms.
- Ask whether a record review can be done before vaccination.
- Keep a clean copy of the updated vaccine record.
For adults and travel
- Ask which adult vaccines are available.
- Ask whether travel medicine consultation is offered or recommended.
- Confirm payment and insurance rules.
- Plan ahead for multi-dose vaccines.
Birth and death certificates in Medina County, Ohio
Medina County Health Department’s Birth and Death office is at 4800 Ledgewood Drive, Medina, Ohio 44256. The department lists 330-723-9688, option 6 for Birth and Death Records. The office issues certified birth certificates for people born in the State of Ohio and certified death certificates for people who died in Medina County. Records go back to December 1908. For records before December 1908, the department says to contact Probate Court at 330-725-9703.
Effective August 4, 2025, the certificate cost is listed as $26.00 per certified copy. Call before visiting to confirm current fee, accepted payment, identification, mail-order rules, and whether your certificate situation needs an amendment, name change, or correction.
| Certificate need | Correct route | Important detail |
|---|---|---|
| Ohio birth certificate | Medina County Health Department Birth and Death Records, option 6 | MCHD states it can issue birth certificates for anyone born in the State of Ohio. |
| Medina County death certificate | Medina County Health Department Birth and Death Records, option 6 | MCHD issues certified death certificates for people who died in Medina County. |
| Records before December 1908 | Probate Court, 330-725-9703 | MCHD says records prior to December 1908 should be requested through Probate Court. |
| Name change or correction | Call 330-723-9511 for questions about your circumstance | Correction and amendment requirements depend on the specific record and legal situation. |
| Genealogy research | Use the Birth and Death or Genealogy page for guidance | Ohio certificate history changes by time period, so do not assume all records are held in one office. |
Before going to Birth and Death Records, call 330-723-9688, option 6. Ask whether you need photo ID, proof of relationship, exact date, legal name, payment method, mailing form, or correction documents. Certificate rules are different from medical records, court records, marriage records, and genealogy records.
Communicable disease reporting, HIV testing and public health emergencies
Medina County Health Department’s Communicable Disease Control program responds to and investigates communicable diseases, follows Ohio Department of Health and CDC reporting and control guidance, conducts follow-up investigations when needed, and educates people about preventing transmission. Reportable diseases are conditions that Ohio law requires to be reported to the local health department for follow-up.
During regular business hours, call 330-723-9688, option 2 or toll-free 1-888-723-9688, option 2. For after-hours public health emergencies, call the toll-free number and press option 5 to be transferred to Medina County Sheriff Dispatch. The department emphasizes that this after-hours route is for public health emergencies only, not general calls, appointments, or staff messages.
Communicable disease reports
Anyone can report a communicable disease. Healthcare providers, hospitals, and laboratories also report communicable diseases to the local health department.
Free confidential HIV testing
For free HIV screening, call 330-723-9688, option 2. If you want to discuss STI screenings, PrEP, PEP, and family planning with a healthcare provider, call option 1.
After-hours public health emergency
Use 1-888-723-9688, option 5 only for public health emergencies. For life-threatening emergencies, call 911.
For life-threatening symptoms, severe breathing trouble, chest pain, stroke symptoms, overdose, severe allergic reaction, serious injury, severe dehydration, deep wound, or immediate danger, call 911. Public health phone options are not replacements for emergency medical care.
Environmental Health: inspections, permits, food safety and regulated businesses
Environmental Health, including inspections and permits, is routed through 330-723-9688, option 3. MCHD’s inspections and permits section includes campgrounds, food safety, plumbing and medical gas, pools and spas, sewage treatment systems, schools and playgrounds, smoke-free workplace enforcement, temporary campgrounds, temporary food, vending and micro markets, body art, and other regulated programs.
This is the correct route for many business and property questions. If you are opening a restaurant, changing ownership, selling food at an event, applying for a temporary food license, operating a pool or spa, building with plumbing plans, asking about body art, or dealing with septic, water, nuisance, or waste issues, call Environmental Health before spending money or starting work.
| Environmental Health need | Best route | Practical next step |
|---|---|---|
| Restaurant, food service, retail food, mobile food or temporary food | 330-723-9688, option 3 | Ask about licensing, inspection, plan review, food employee illness reporting, and safe food handling rules before operating. |
| Foodborne illness concern | Environmental Health, option 3 | Write the food item, business name, date, time, symptoms, and whether others were sick. |
| Pool, spa, campground or recreational facility | Environmental Health, option 3 | Ask about permits, seasonal inspection, renewal, water quality, safety rules, and records. |
| Body art, tattoos or piercings | Environmental Health, option 3 | Ask what body art rules, inspection requirements, forms, and operator requirements apply. |
| School, playground or childcare environmental issue | Environmental Health, option 3 | Ask whether inspection records, complaint rules, or another agency route applies. |
| Smoke-free workplace complaint | Environmental Health, option 3 | Provide the location, date, time, and specific concern. |
How to make an Environmental Health complaint useful
- Write the exact location. Include the business name, address, road name, event name, campsite, pool, property, or facility.
- Write the date and time. Food, water, sewage, nuisance, and regulated-facility complaints are stronger with a clear timeline.
- Describe the public health risk. Examples include unsafe food handling, sewage surfacing, contaminated well water, nuisance conditions, insect or rodent concerns, or suspected foodborne illness.
- Use factual details. Staff can act faster on what happened, where it happened, when it happened, and who may be affected.
- Call option 3. Ask whether the issue belongs under food safety, sewage, water, nuisance, solid waste, body art, pool, campground, or another Environmental Health program.
Private drinking water, sewage treatment systems and nuisance complaints
Medina County Health Department’s home and environmental section includes private drinking water, nuisance complaints, sewage treatment systems, solid and infectious waste disposal, oil and natural gas drilling, outdoor air quality, mold, bed bugs, mosquitoes, ticks, lead, mercury, and manufactured home parks. These topics matter for homeowners, buyers, builders, landlords, tenants, and rural properties.
Private drinking water
- Call before collecting a water sample.
- Ask what bottle, timing, lab, fee, and handling instructions apply.
- Do not use an old water-test result for a new real estate or health concern without asking.
- Ask about harmful algal blooms if that is your concern.
Sewage treatment systems
- Call Environmental Health before installing, altering, replacing, or evaluating a household sewage treatment system.
- Ask whether operation and maintenance requirements apply.
- Do not assume a contractor’s opinion equals county approval.
- Keep copies of permits, evaluations, and inspection records.
Nuisance complaints
- Give the exact address and a clear description of the nuisance.
- Explain why it may be a public health concern.
- Do not trespass or put yourself in danger to collect proof.
- Ask whether the issue belongs to Environmental Health, zoning, building, police, or another agency.
Mosquitoes, ticks and rabies
- Use official Medina Health pages for local prevention guidance.
- For animal bites and rabies concerns, contact the health department or medical care route promptly.
- Seek urgent care if there is a bite, serious wound, or possible exposure needing immediate treatment.
- Do not wait for a routine appointment if a medical provider says urgent care is needed.
For properties using private wells or household sewage treatment systems, call Environmental Health early. Permits, evaluations, water samples, and sewage system rules can affect construction, real estate transactions, occupancy, repairs, and health decisions. Waiting until closing week or construction week can create delays.
Community services: naloxone, car seats, newborn visits and prevention
Medina County Health Department also lists several community-facing programs under its people and community sections. These include car seat safety, naloxone and fentanyl test strips, newborn home visits, nicotine, tobacco and vaping prevention, Complex Medical Help, nutrition, emergency preparedness, prescription drug disposal, health alerts, respiratory viruses, data reports, safe communities, and request-a-speaker services.
Naloxone and fentanyl test strips
The naloxone page lists mail-order or in-person naloxone dispensing through Medina County Health Department. For in-person pickup, call 330-723-9688, option 2 to schedule.
Car seat safety
Car seat checks and installations are listed through Medina County Health Department events and people services. Call before attending because appointment dates and locations can change.
Newborn home visits
Newborn home visits are listed under people services. Call option 2 and ask about eligibility, scheduling, and whether the visit is right for your family.
What Medina County Health Department does not handle
A strong public health guide should prevent wrong-office visits. Medina County Health Department has many services, but not every health, legal, property, benefit, or emergency issue belongs there.
| If you need | Do not use | Better route |
|---|---|---|
| Life-threatening emergency care | Routine health department phone options or email | Call 911 or seek emergency medical care. |
| Birth or death records before December 1908 | Only the current Birth and Death office | Probate Court at 330-725-9703, as directed by MCHD. |
| Marriage license, divorce record, deed or court filing | Birth and Death certificate desk | Use the correct probate, clerk, recorder, or court office. |
| SNAP, Medicaid, cash assistance or child support case | WIC or Health Center as the only route | Use the correct Ohio benefits or county Job and Family Services route. WIC is a separate nutrition program. |
| Private doctor, hospital, pharmacy or dental record | MCHD unless MCHD created or holds the record | Contact the provider, hospital, dentist, pharmacy, or records custodian that created the record. |
| Routine appointment after hours | Option 5 public health emergency route | Call back during business hours or use the official appointment route. Option 5 is for public health emergencies only. |
Service area: Medina County cities, villages and townships
Medina County Health Department serves Medina County, Ohio, including the city of Medina, Brunswick, Wadsworth, Lodi, Seville, Spencer, Westfield Center, Chippewa Lake, and many township and rural communities. Residents may search from Hinckley, Granger, Montville, Sharon, York, Lafayette, Liverpool, Guilford, Harrisville, Chatham, Homer, Litchfield, Westfield, Wadsworth Township, Medina Township, and nearby communities. Service rules may depend on residence, property address, business location, certificate jurisdiction, patient status, insurance, income, age, pregnancy status, or public health issue.
Official Medina County Health Department links
Use official links for final verification before visiting, paying a fee, ordering a certificate, requesting WIC, making a clinic appointment, reporting disease, submitting an Environmental Health application, or relying on a public health deadline.
Main department pages
Health Center and people services
WIC and community health
Birth and death records
Environmental Health
Home and complaint topics
Medina County Health Department FAQ
What is the Medina County Health Department phone number?
The main Medina County Health Department phone number is 330-723-9688. The toll-free number is 1-888-723-9688.
Where is Medina County Health Department located?
The main office is at 4800 Ledgewood Drive, Medina, OH 44256. The Ohio Department of Health also lists this address for the local health district.
What are the Medina County Health Department hours?
The Medina location hours are listed as Monday, Wednesday and Thursday 8:00 AM-4:30 PM, Tuesday 8:00 AM-7:00 PM, and Friday 8:00 AM-2:00 PM. Some programs, such as Birth and Death Records, may show separate office hours, so call before visiting.
What option do I press for the Health Center?
Press option 1 after calling 330-723-9688 for the Health Center, including medical and dental care.
What option do I press for WIC?
Press option 4 after calling 330-723-9688 for WIC. WIC provides nutrition education and supplemental foods for eligible women, infants, and children.
What option do I press for Environmental Health?
Press option 3 after calling 330-723-9688 for Environmental Health, including inspections, permits, food safety, private drinking water, sewage treatment systems, nuisance complaints, and related environmental health issues.
What option do I press for birth and death certificates?
Press option 6 after calling 330-723-9688 for Birth and Death Records. The Birth and Death office issues Ohio birth certificates and Medina County death certificates.
How much is a certified birth or death certificate in Medina County?
The Birth and Death page states that effective August 4, 2025, the cost of birth and death certificates increased to $26.00 per certified copy. Call option 6 to confirm the current fee and accepted payment method before visiting or mailing a request.
Can Medina County Health Department issue any Ohio birth certificate?
Yes. Medina County Health Department states that it can issue certified birth certificates for people born in the State of Ohio, regardless of the Ohio county where the birth occurred.
Can Medina County Health Department issue death certificates from other Ohio counties?
The Birth and Death page says Medina County Health Department issues certified death certificates for people who died in Medina County. If the death occurred outside Medina County, contact the county or state vital records route that holds that record.
How do I report a communicable disease in Medina County?
During regular business hours, call 330-723-9688, option 2, or toll-free 1-888-723-9688, option 2. For after-hours public health emergencies, call the toll-free number and press option 5. This after-hours route is for public health emergencies only.
Does Medina County Health Department offer HIV testing?
Yes. For free confidential HIV screening, call 330-723-9688, option 2. If you want to meet with a healthcare provider to discuss STI screenings, PrEP, PEP, or family planning, call 330-723-9688, option 1.
Where is the Wadsworth Health Center?
The Wadsworth Health Center is listed at 185 Wadsworth Road, Suite C, Wadsworth, OH 44281. Call 330-723-9688, option 1 before visiting to confirm appointment availability and current service hours.
Who is the Medina County Health Commissioner?
The official leadership page lists Krista Wasowski, LSW, MPH as Health Commissioner for Medina County Health Department.
Is this the official Medina County Health Department website?
No. This is an independent directory guide. For official services, clinic schedules, forms, fees, permits, certificates, health alerts, and staff instructions, use the official Medina County Health Department website at medinahealth.org.