Last reviewed 2026. This Dallas health department guide is built for residents who are trying to reach Dallas County Health and Human Services, City of Dallas Vital Statistics, Dallas County Clerk Vital Records, WIC, immunization clinics, sexual health, TB, environmental health, housing and human services without calling the wrong office.
Dallas Health Department Help: Services, Phone Numbers, Clinics and Vital Records Routing
The phrase Dallas health department can mean several official offices. Dallas County Health and Human Services handles public health, clinical services, communicable disease, environmental health and human services. City of Dallas Vital Statistics handles some City of Dallas birth and death records. Dallas County Clerk Vital Records handles Dallas County records for many cities outside the City of Dallas. Use this guide to choose the right phone number before you visit.
Do not assume one Dallas office handles every health-related request. Dallas County Health and Human Services is the public health department at 2377 N. Stemmons Freeway. City of Dallas Vital Statistics is at the J. Erik Jonsson Central Library and issues certain City of Dallas birth and death records. Dallas County Clerk Vital Records is at the Records Building and handles Dallas County vital records for many cities outside the City of Dallas. Choosing the wrong office can cost you a trip, a fee or several days.
- Main public health agency
- Dallas County Health and Human Services, also known as DCHHS
- DCHHS official site
- https://www.dallascounty.org/departments/dchhs/
- DCHHS address
- 2377 N. Stemmons Freeway, Dallas, TX 75207
- DCHHS phone
- 214-819-2000
- Director / Health Authority
- Philip Huang, MD, MPH
- City vital records
- J. Erik Jonsson Central Library, 1515 Young Street, 1st Floor, Dallas, TX 75201. Phone: 214-670-3092.
- County vital records
- Dallas County Clerk, Records Building, 500 Elm Street, Suite 2100, Dallas, TX 75202. Phone: 214-653-7099.
- After-hours reporting
- Communicable disease and public health emergency after-hours reporting: 214-819-2004 or 877-605-2660. For immediate emergency danger, call 911.
Quick answer: what “Dallas Health Department” means
For most health department searches in Dallas, the correct public health agency is Dallas County Health and Human Services. DCHHS is a nationally accredited public health department serving Dallas County residents. It provides public health and social services, including immunizations, refugee health services, sexual health services, tuberculosis services, communicable disease reporting, public health laboratory services, environmental health, chronic disease prevention, public health emergency preparedness, older adult services, energy assistance, weatherization assistance, housing programs and welfare assistance.
For birth certificates and death certificates, however, the answer depends on where the birth or death occurred. If the event occurred within the incorporated City of Dallas, City of Dallas Vital Statistics may be the correct local registrar. If the event occurred in one of the other Dallas County cities served by the County Clerk, Dallas County Clerk Vital Records may be the correct office. If you only need state-level online ordering or a record outside the local office’s coverage, Texas DSHS Vital Statistics may be the better route.
Use DCHHS
For immunizations, TB, sexual health, communicable disease, environmental health, public health data, human services and emergency public health reporting, start with DCHHS at 214-819-2000.
Use City Vital Statistics
For City of Dallas birth and death records, start with City of Dallas Vital Statistics at 214-670-3092. The office is located at the Central Library.
Use County Clerk
For Dallas County birth, death and marriage records outside the City of Dallas registrar’s scope, start with Dallas County Clerk Vital Records at 214-653-7099.
Dallas health department phone numbers by service
Use the table below before calling. The best number depends on whether your question is clinical, public health reporting, environmental health, housing, energy assistance, WIC, vital records or City-vs-County records.
| Need | Best phone or office | What to prepare before calling |
|---|---|---|
| DCHHS main switchboard | 214-819-2000 | Say whether your question is clinic, human services, public health, lab, disease reporting or environmental health. |
| Childhood immunizations / Well Child Services | 214-819-2163 or 214-819-1903 | Child’s date of birth, vaccine records, school forms, insurance or eligibility details. |
| Vaccines for Children Program | 214-819-1903 | Child’s vaccine history, Medicaid or uninsured status if applicable, school deadline. |
| Foreign travel / adult immunizations | 214-819-2162 | Travel destination, dates, vaccine history, itinerary and medical conditions. |
| Sexual Health Clinic | 214-819-1819 | Testing need, symptoms, exposure timing, partner notification question or linkage-to-care need. |
| Tuberculosis Clinic | 214-819-2071 | Exposure concern, test history, employer or school requirement, provider note if any. |
| Communicable Disease | 214-819-2004 | Disease, exposure date, symptoms, test result, facility, school or workplace details. |
| After-hours disease or public health emergency reporting | 214-819-2004 or 877-605-2660 | Urgent report details and callback number. For life-safety emergencies, call 911. |
| Environmental Health | 214-819-2115 | Business name, address, complaint details, food safety issue, water, air, hazardous material or environmental hazard question. |
| Public Health Laboratory | 214-819-1950 | Provider details, test type, specimen question or public health lab routing question. |
| Refugee Clinic | 214-570-1469 | Resettlement or clinic referral details, vaccination and screening history. |
| Energy Assistance | 214-819-1848 | Utility account, income, household members and eligibility documents. |
| Home Loan Counseling Center | 214-819-6060 | Homebuyer, foreclosure, credit counseling or mortgage counseling question. |
| Housing Choice Voucher Program | 214-819-1871 | Application, voucher, housing or landlord question. |
| Older Adult Services Program | 214-819-1860 | Age 60+ service need, benefits counseling, community program or wellness question. |
| Weatherization Assistance Program | 214-819-1909 | Household income, home condition, utility usage and eligibility documents. |
| Welfare Program | 214-819-1800 | Emergency financial need, medical inability to work, income and verification documents. |
| City of Dallas WIC | 214-670-7200 | Pregnancy or child details, ID, residency, income or benefit information. |
| City of Dallas Vital Statistics | 214-670-3092 | Event location, record type, name, date, ID and whether the event occurred inside City of Dallas limits. |
| Dallas County Clerk Vital Records | 214-653-7099 | Birth, death or marriage record details, ID, relationship to person on record and payment method. |
Best call script
Start with: “I’m in Dallas County, Texas, and I need help with [immunizations, TB, sexual health, vital records, City of Dallas birth certificate, County Clerk birth certificate, WIC, energy assistance, environmental health, housing, older adult services or communicable disease reporting].”
Then give your city, ZIP code, callback number and deadline. For clinic services, have the patient date of birth. For certificates, know the event city. For environmental complaints, have the address. For financial assistance, have utility, income, household and medical verification details ready.
Dallas County Health and Human Services office and map
Dallas County Health and Human Services is located at 2377 N. Stemmons Freeway, Dallas, TX 75207. The main telephone number is 214-819-2000. Use this location and phone number for DCHHS public health and human service routing, but remember that vital records may be handled at City Hall’s Vital Statistics office or Dallas County Clerk, depending on the event location.
Before visiting DCHHS
- Call the division first if your service may require an appointment.
- Bring photo ID, insurance, Medicaid, lab orders, records or eligibility documents when relevant.
- Do not use DCHHS as the default office for every birth or death certificate.
- Ask whether the clinic, human services or public health division is at the same address or requires a different entrance, appointment or document process.
When not to wait
- Call 911 for a life-threatening emergency.
- For urgent communicable disease or public health emergency after-hours reporting, call 214-819-2004 or 877-605-2660.
- Seek medical care for severe symptoms, serious injury, overdose, trouble breathing or urgent exposure concerns.
- If you may be contagious, call before sitting in a public waiting area.
Clinical services: immunizations, sexual health, TB and refugee health
DCHHS Clinical Services includes immunization clinics, refugee health services, a sexual health clinic, a sexual health mobile medical unit, tuberculosis clinic and employee health-related functions. The clinical services overview says Dallas County residents can use DCHHS for adult and child immunizations, routine and travel immunizations, refugee health physical exams and testing, HIV and STI treatment and testing, sexual health test results, linkage to care and TB evaluation, treatment and case management.
Immunization clinics
Call 214-819-2163 or 214-819-1903 for childhood immunizations and well child services. For adult and travel vaccines, call 214-819-2162. Bring vaccine history and deadline paperwork.
Sexual Health Clinic
Call 214-819-1819 for sexual health clinic questions. DCHHS lists HIV and STI treatment, testing, test results and linkage to care among its clinical services.
TB Clinic
Call 214-819-2071 for TB clinic questions. DCHHS lists evaluation, treatment and case management for tuberculosis cases.
How to prepare for a Dallas immunization visit
- Call the correct vaccine line. Use childhood immunizations for children, travel and adult immunizations for adults or travel-related vaccines.
- Collect records before the appointment. Bring vaccine history from schools, doctors, pharmacies, prior health departments or state records.
- Bring the deadline paperwork. School, daycare, college, employer, healthcare worker and travel deadlines can require specific proof.
- Ask about eligibility and payment. Some clinical services may have charity care or low-cost options, but you should confirm before visiting.
- Keep your updated copy. After vaccines or tests, save a clean copy for future school, work, travel or medical needs.
Public health services: disease reporting, environmental health, lab and prevention
DCHHS Public Health Services includes chronic disease prevention, environmental health, maternal health, public health emergency preparedness, STI and HIV programs, trauma and injury prevention, West Nile virus information and community health initiatives. The department works with community organizations, schools and local government to reduce health disparities and improve health outcomes across Dallas County.
Environmental Health is especially important for residents and businesses because it connects public health with food safety, water quality, air pollution, hazardous materials, inspections, permits and enforcement. For Environmental Health, call 214-819-2115. For communicable disease reporting, call 214-819-2004. For public health laboratory questions, call 214-819-1950.
| Public health need | Office or phone | Best details to prepare |
|---|---|---|
| Communicable disease reporting | 214-819-2004 | Disease, exposure date, symptoms, lab result, healthcare provider, facility, school or workplace. |
| After-hours public health reporting | 214-819-2004 or 877-605-2660 | Urgent reporting details and callback number. Call 911 for immediate life-safety emergencies. |
| Environmental health concern | 214-819-2115 | Exact address, business name, date, time, photos if allowed, and public health issue. |
| Public Health Laboratory | 214-819-1950 | Specimen, test type, provider details and whether the test is part of public health reporting. |
| Medical Reserve Corps | 214-819-1922 | Volunteer background, professional license if applicable and emergency preparedness interest. |
Human services: energy, housing, older adults, weatherization and welfare
DCHHS is not only a clinic. Its Human Services branch includes programs that support qualifying Dallas County residents with energy assistance, home loan counseling, housing assistance, older adult services, weatherization assistance and welfare assistance. These programs have eligibility rules, documents and appointment requirements, so do not treat them like walk-in clinic services.
Energy assistance
Call 214-819-1848 for Comprehensive Energy Assistance Program questions. Prepare utility bills, income documents, household information and any priority-category details.
Housing and home loan counseling
Call 214-819-6060 for the Home Loan Counseling Center and 214-819-1871 for Housing Choice Voucher Program questions.
Older adult and welfare services
Call 214-819-1860 for Older Adult Services and 214-819-1800 for Welfare Assistance. Eligibility and verification documents are important.
For energy, housing, weatherization or emergency welfare assistance, prepare proof of identity, residency, income, household members, utility or housing account details and any medical or disability verification that the program requests. A missing document can delay help even when the program is open.
Vital records in Dallas: City of Dallas vs Dallas County Clerk
Vital records are the biggest Dallas health department confusion point. Dallas County Clerk Vital Records says it maintains birth, death and marriage records for Dallas County, including records for thirty-one cities, but it does not include the City of Dallas because the City of Dallas serves as its own local registrar at the J. Erik Jonsson Central Library.
City of Dallas Vital Statistics says long form birth certificates and death certificates are available from April 1983 to present only for events that occurred within the incorporated city limits of Dallas. It also states that abstract short form birth certificates are available for births that occurred in Texas from 1926 to present. If your birth or death occurred in a Dallas County city outside the City of Dallas, the County Clerk may be the correct office instead.
| Record situation | Correct first office | Phone and location |
|---|---|---|
| Birth or death occurred inside incorporated City of Dallas | City of Dallas Vital Statistics | 214-670-3092. J. Erik Jonsson Central Library, 1515 Young Street, 1st Floor, Dallas, TX 75201. |
| Birth or death occurred in many Dallas County cities outside City of Dallas | Dallas County Clerk Vital Records | 214-653-7099. Records Building, 500 Elm Street, Suite 2100, Dallas, TX 75202. |
| Marriage license or marriage record | Dallas County Clerk | Start with Dallas County Clerk Vital Records or Marriage License pages. |
| Texas record, local office cannot issue it | Texas DSHS Vital Statistics | State toll-free number: 888-963-7111. Online orders are available through Texas.gov. |
Birth and death certificate fees, hours and practical steps
City of Dallas Vital Statistics is located at 1515 Young Street, 1st Floor, Dallas, TX 75201. The phone number is 214-670-3092. The office lists hours as 8:30 AM to 4:30 PM, Monday through Friday, closed on City-observed holidays. The local registrar is listed as Margarita A. Carrasco.
Dallas County Clerk Vital Records is located at 500 Elm Street, Suite 2100, Dallas, TX 75202. The phone number is 214-653-7099, and the fax is 214-653-7176. Hours are listed as 8:00 AM to 4:30 PM, Monday through Friday, except court-approved holidays. The County Clerk’s office also has a secure online process for ordering certified copies of birth and death certificates and marriage licenses.
| Dallas vital record item | Official fee or rule | Practical note |
|---|---|---|
| Dallas County Clerk birth certificate | $23 per copy. A non-refundable $23 search fee applies when no record is found. | For mail requests, turnaround is listed as 2 to 4 weeks, payable by money order to John F. Warren, Dallas County Clerk’s Office. Do not send cash through the mail. |
| Dallas County Clerk death certificate | $21 for the first copy and $4 for each additional copy of the same certificate ordered at the same time. A non-refundable $21 search fee applies when no record is found. | In-person requests require original valid government-issued ID. Written requests require a notarized copy of valid government-issued ID. |
| City of Dallas long form birth certificate | Available from April 1983 to present only for births within incorporated City of Dallas limits. | Call City Vital Statistics at 214-670-3092 before visiting if you are unsure whether the event was inside city limits. |
| City of Dallas death certificate | Available from April 1983 to present only for deaths within incorporated City of Dallas limits. | Deaths in other Dallas County cities may need the County Clerk instead. |
| Texas abstract short form birth certificate | City of Dallas states abstract short form birth certificates are available for Texas births from 1926 to present. | Ask whether a short form is acceptable for your use before ordering. Some passport, immigration or legal needs may require a long form. |
How to avoid the wrong Dallas vital records office
- Identify the event city. Do not use “Dallas area” as your answer. Find out whether the birth or death happened inside incorporated City of Dallas limits or another Dallas County city.
- Decide City vs County. City of Dallas Vital Statistics handles certain City of Dallas records. Dallas County Clerk handles County Clerk vital records for many other Dallas County cities.
- Check the record type. Birth, death and marriage records have different offices, fees, proof rules and eligibility rules.
- Bring valid ID. Birth and death records are confidential and generally require the requester to meet legal requirements.
- Avoid unofficial rush sites first. Start with City of Dallas, Dallas County Clerk or Texas DSHS before paying a third-party website.
WIC, maternal health and family support
The Dallas County Health and Human Services contact directory lists City of Dallas WIC at 214-670-7200. WIC helps eligible pregnant, postpartum and breastfeeding parents, infants and children with nutrition support, food benefits, breastfeeding support and referrals. DCHHS also lists a Maternal Health Division that supports new families with education, resources and referrals for healthy beginnings.
Call WIC before visiting. Eligibility and appointment needs can depend on pregnancy status, child age, residency, income, Medicaid or SNAP participation, identity documents and proof of address. Bring only the documents the program requests and do not email sensitive documents unless an official staff member tells you to use a specific route.
WIC preparation checklist
- Call 214-670-7200 for City of Dallas WIC routing.
- Bring identification for parent or guardian and child.
- Bring proof of Dallas-area residency.
- Bring income or benefit proof if requested.
- Bring pregnancy or child information and current contact details.
Maternal health questions
For prenatal education, parenting classes, referrals and healthy-start support, use DCHHS public health service routing through the main switchboard at 214-819-2000 and ask for maternal health resources.
What DCHHS does not handle
DCHHS is a major public health and human services agency, but it is not the correct office for every Dallas health-related problem. Use the table below to avoid wrong turns.
| If you need | Do not use | Better route |
|---|---|---|
| Life-threatening emergency help | Routine DCHHS office numbers | Call 911 immediately. |
| City of Dallas birth or death certificate | DCHHS main switchboard as your first stop | City of Dallas Vital Statistics, 214-670-3092. |
| Dallas County birth, death or marriage record | City Vital Statistics unless the event fits City of Dallas rules | Dallas County Clerk Vital Records, 214-653-7099. |
| Private hospital or doctor records | County health department records unless DCHHS created the record | Contact the hospital, clinic or provider records department. |
| Divorce decree or court record | DCHHS or City Vital Statistics | Use the correct Dallas County court or District Clerk route. |
| Vehicle registration | Health and Human Services | Use Dallas County Tax Office or Texas DMV routes. |
Official Dallas health department and vital records links
Use official pages before you visit, pay fees, upload documents, request certificates, rely on office hours or make a health decision.
DCHHS main pages
Clinical and disease routes
Vital records
Human services
Environmental and emergency
Dallas Health Department FAQ
What is the Dallas Health Department phone number?
For Dallas County Health and Human Services, call the main switchboard at 214-819-2000. For City of Dallas Vital Statistics, call 214-670-3092. For Dallas County Clerk Vital Records, call 214-653-7099.
Where is Dallas County Health and Human Services located?
DCHHS is located at 2377 N. Stemmons Freeway, Dallas, TX 75207. The main phone number is 214-819-2000.
Who is the Dallas County Health and Human Services director?
The DCHHS official page lists Philip Huang, MD, MPH as Director / Health Authority.
Does Dallas County Health and Human Services issue birth certificates?
Birth certificate routing depends on where the birth occurred. City of Dallas Vital Statistics handles certain City of Dallas records at the J. Erik Jonsson Central Library. Dallas County Clerk Vital Records handles Dallas County records for many cities outside the City of Dallas. Start with City Vital Statistics at 214-670-3092 or County Clerk at 214-653-7099 depending on the event location.
Where do I get a City of Dallas birth or death certificate?
City of Dallas Vital Statistics is at 1515 Young Street, 1st Floor, Dallas, TX 75201. The phone number is 214-670-3092. The office lists hours as 8:30 AM to 4:30 PM, Monday through Friday, closed on City-observed holidays.
Where do I get a Dallas County birth, death or marriage record?
Dallas County Clerk Vital Records is at 500 Elm Street, Suite 2100, Dallas, TX 75202. The phone number is 214-653-7099. Hours are listed as 8:00 AM to 4:30 PM, Monday through Friday, except court-approved holidays.
How much is a Dallas County birth certificate?
The Dallas County Clerk birth certificate page lists $23 per copy. It also states that a non-refundable $23 search fee applies when a record is not found.
How much is a Dallas County death certificate?
The Dallas County Clerk death certificate page lists $21 for the first copy and $4 for each additional copy of the same certificate ordered at the same time. It also lists a non-refundable $21 search fee when no record is found.
What number do I call for Dallas immunizations?
For childhood immunizations and well child services, call 214-819-2163 or 214-819-1903. For foreign travel or adult immunizations, call 214-819-2162.
What number do I call for the Dallas Sexual Health Clinic?
Call the DCHHS Sexual Health Clinic at 214-819-1819. DCHHS lists HIV and STI testing, treatment, test results and linkage to care among its clinical services.
What number do I call for the Dallas TB Clinic?
Call the DCHHS Tuberculosis Clinic at 214-819-2071. DCHHS lists TB evaluation, treatment and case management among its clinical services.
How do I report a communicable disease after hours in Dallas County?
DCHHS lists communicable disease and public health emergency after-hours reporting at 214-819-2004 or 877-605-2660. For immediate emergency danger, call 911.
What number do I call for Dallas Environmental Health?
Call DCHHS Environmental Health at 214-819-2115. Prepare the exact address, business name, date, time and public health concern before calling.
What number do I call for Dallas WIC?
The DCHHS contact directory lists City of Dallas WIC at 214-670-7200. Call before visiting and ask what identity, residency, income or benefit documents are required.
Is Dallas County Health and Human Services the same as City of Dallas Vital Statistics?
No. DCHHS is the county public health and human services department. City of Dallas Vital Statistics is a City of Dallas local registrar office for certain birth and death records, located at the J. Erik Jonsson Central Library.
Is this the official Dallas health department website?
No. This is an independent directory guide. For official services, use Dallas County Health and Human Services, City of Dallas Vital Statistics, Dallas County Clerk Vital Records or Texas DSHS official pages.