Dallas Health Department phone, DCHHS services, city vital records, county records, WIC, vaccines and clinic help
The phrase Dallas Health Department can point to more than one official office. Most public health and human-service questions route through Dallas County Health and Human Services, while birth and death certificates may route through City of Dallas Vital Statistics, Dallas County Clerk Vital Records, or Texas DSHS depending on where the event happened.
This guide helps Dallas users choose the right phone number, office, documents, fees and official link before calling, visiting, mailing a certificate request, scheduling a clinic appointment or reporting a public-health issue.
Find the right Dallas health office
Select your task. This tool does not book appointments or check live hours, but it helps you avoid the most common Dallas city-vs-county mistake.
Call Dallas County Health and Human Services at 214-819-2000. Say the exact service first: immunizations, sexual health, TB, disease reporting, Environmental Health, WIC, vital records, energy assistance, housing or older adult services.
Quick answer: what “Dallas Health Department” usually means
For most public-health services in Dallas, the correct agency is Dallas County Health and Human Services, also called DCHHS. The main office is at 2377 N. Stemmons Freeway, Dallas, TX 75207, and the main phone number is 214-819-2000.
For certificates, the correct office depends on the event location. City of Dallas Vital Statistics handles certain City of Dallas birth and death records at 1515 Young Street, 1st Floor, phone 214-670-3092. Dallas County Clerk Vital Records is at 500 Elm Street, Suite 2100, phone 214-653-7099, and handles many Dallas County records outside the City of Dallas registrar’s scope.
Official verification and duplicate-intent note
Updated for publication on June 26, 2026.
This refresh uses official Dallas County Health and Human Services pages, City of Dallas Vital Statistics, Dallas County Clerk Vital Records, City of Dallas WIC, DCHHS Clinical Services, Immunization Clinics, Sexual Health Clinic, TB Clinic, Communicable Diseases, Environmental Health, Human Services and Texas official vital-record routes.
This URL should focus on broad Dallas Health Department routing. The separate /dallas-county-health-department/ page should focus narrowly on DCHHS county services. Keep both only if the content is clearly different; otherwise merge or canonicalize the weaker duplicate.
What this Dallas Health Department guide covers
Dallas health department phone numbers by service
Use the direct number when possible. Dallas health services are split across county public health, city vital records, county clerk records, WIC and human services.
| Need | Best phone or office | What to prepare before calling |
|---|---|---|
| General DCHHS routing | 214-819-2000 | Say whether you need clinic, public health, lab, disease reporting, Environmental Health, WIC, human services or records routing. |
| Child immunizations / well child services | 214-819-2163 or 214-819-2176 | Child’s date of birth, vaccine records, school forms, insurance or TVFC eligibility details. |
| Vaccines for Children Program | 214-819-1903 | Child’s vaccine history, Medicaid/CHIP/uninsured status and school deadline. |
| Adult or foreign travel vaccines | 214-819-2162 | Travel destination, dates, vaccine record, itinerary, medical conditions and employer/school deadline. |
| Sexual Health Clinic | 214-819-1819 | Testing need, symptoms, exposure timing, partner notification question, PrEP or linkage-to-care need. |
| PrEP appointment information | Call or text 972-946-6827 | Insurance status, testing history, exposure risk, preferred appointment method and safe callback number. |
| Tuberculosis Clinic | 214-819-2071 | Exposure concern, test result, provider note, employer/school requirement and Medicaid status. |
| Communicable disease reporting | 214-819-2004 | Condition, exposure date, lab result, facility, school, workplace and callback number. |
| After-hours public health emergency reporting | 214-819-2004 or 877-605-2660 | Urgent public-health condition, facility, outbreak concern and callback number. Use 911 for immediate danger. |
| Environmental Health | 214-819-2115 | Business name, exact address, complaint details, food safety issue, water/air concern or environmental hazard. |
| Public Health Laboratory | 214-819-1950 | Provider details, specimen, test type and whether the test is part of public health reporting. |
| Refugee Clinic | 214-570-1469 | Referral, resettlement details, vaccination records and screening history. |
| City of Dallas WIC | 214-670-7200; text 1-855-957-5424 | Pregnancy/child details, ID, Dallas County residency, income or benefit proof and clinic preference. |
| City of Dallas Vital Statistics | 214-670-3092 | Event location, record type, name, date, ID and whether event occurred inside City of Dallas limits. |
| Dallas County Clerk Vital Records | 214-653-7099 | Record type, event city, relationship, acceptable ID, fee and payment method. |
| Energy Assistance | 214-819-1848 | Utility account, income documents, household members and priority-category details. |
| Housing and older adult help | Housing Choice Voucher: 214-819-1871; Older Adult Services: 214-819-1860 | Household details, age, income, housing status, waiting list or program question. |
Dallas County Health and Human Services office and map
DCHHS is located at 2377 N. Stemmons Freeway, Dallas, TX 75207. The main telephone number is 214-819-2000.
This is the right starting point for many public health and human-service questions, but it is not automatically the right office for every birth certificate, death certificate, marriage record, WIC appointment or court record.
Before you call or visit a Dallas health office
Dallas users often lose time because they call the correct-sounding office but the wrong program. Use this checklist before visiting Stemmons Freeway, Central Library, Records Building or a WIC clinic.
Clinical services: immunizations, sexual health, TB and refugee health
DCHHS Clinical Services includes immunization clinics, refugee health, a sexual health clinic, a sexual health mobile medical unit, tuberculosis clinic and related public-health services.
| Clinical service | Phone | Practical steps |
|---|---|---|
| Child immunizations | 214-819-2163 or 214-819-2176 | Call for appointment. Bring child shot record, school forms, parent/guardian details and TVFC eligibility information. |
| Texas Vaccines for Children | 214-819-1903 | Ask about Medicaid, CHIP, uninsured, American Indian/Alaskan Native or underinsured eligibility. |
| Adult and travel immunizations | 214-819-2162 | Call early for travel vaccines. Bring itinerary, vaccine history, medical conditions and employer/school requirements. |
| Sexual Health Clinic | 214-819-1819 | Call before going. Ask about testing, treatment, results, PrEP, partner services and clinic capacity. |
| PrEP appointment information | Call or text 972-946-6827 | Ask about PrEP eligibility, appointment setup, labs, insurance or low-cost options. |
| TB Clinic | 214-819-2071 | TB clinic is appointment-based. Bring test results, provider referral, Medicaid details or employer/school requirement. |
| Refugee Clinic | 214-570-1469 | Prepare resettlement/referral details, vaccination history and screening documents. |
Immunization visit checklist
- Call the correct vaccine line before visiting.
- Bring complete vaccine history from doctors, schools, pharmacies or prior health departments.
- Bring school, daycare, college, employer, healthcare worker or travel paperwork.
- Ask whether the clinic can provide the exact proof your school or employer wants.
- Ask about eligibility, cost, insurance and payment before the visit.
Dallas vital records: City of Dallas vs Dallas County Clerk
Vital records are the biggest Dallas health-department confusion point. City of Dallas Vital Statistics handles certain City of Dallas birth and death records. Dallas County Clerk Vital Records handles many Dallas County records outside the City of Dallas registrar’s scope.
City of Dallas Vital Statistics says long-form birth certificates and death certificates are available from April 1983 to present only for events that occurred within the incorporated City of Dallas. It also says abstract short-form birth certificates are available for Texas births from 1926 to present.
| Record situation | Correct first office | Phone and location |
|---|---|---|
| Birth or death occurred inside incorporated City of Dallas | City of Dallas Vital Statistics | 214-670-3092; J. Erik Jonsson Central Library, 1515 Young Street, 1st Floor, Dallas, TX 75201. |
| Birth or death occurred in many Dallas County cities outside City of Dallas | Dallas County Clerk Vital Records | 214-653-7099; Records Building, 500 Elm Street, Suite 2100, Dallas, TX 75202. |
| Marriage record or marriage license | Dallas County Clerk | Use County Clerk Vital Records or marriage license official pages. |
| Texas record local office cannot issue | Texas DSHS Vital Statistics / Texas.gov | State toll-free number listed by County Clerk guidance: 888-963-7111. |
| Divorce decree or court order | Court or District Clerk route | Do not use City Vital Statistics or DCHHS main switchboard for full court records. |
Birth and death certificate fees, documents and ordering steps
Dallas certificate fees and rules depend on whether you use City Vital Statistics, Dallas County Clerk, Texas.gov or another official route. Always confirm current fee and accepted payment method before visiting or mailing documents.
| Item | Official fee or rule | Practical note |
|---|---|---|
| Dallas County Clerk birth certificate | $23 per copy; non-refundable $23 search fee applies if no record is found. | Mail requests require money order payable to John F. Warren, Dallas County Clerk’s Office. Do not send cash. |
| Dallas County Clerk death certificate | $21 for first copy and $4 for each additional copy of the same certificate ordered at the same time. | In-person requests require original valid government-issued ID; written requests require notarized copy of valid ID. |
| City of Dallas long-form birth certificate | Available from April 1983 to present only for births inside incorporated City of Dallas limits. | Call 214-670-3092 if you are unsure whether the event was inside city limits. |
| City of Dallas death certificate | Available from April 1983 to present only for deaths inside incorporated City of Dallas limits. | Deaths in other Dallas County cities may need the County Clerk or Texas DSHS route. |
| Texas abstract short-form birth certificate | City page says abstract short-form birth certificates are available for Texas births from 1926 to present. | Ask whether short form is acceptable before ordering. Some legal, passport or immigration uses may require long form. |
Dallas County Clerk certificate fee estimator
This estimates basic Dallas County Clerk copy fees only. It does not include online service, shipping, card, amendment, notarization, Texas.gov, VitalChek or court-related fees.
One birth certificate copy using the listed county fee. Verify current fee before ordering.
How to avoid the wrong Dallas certificate office
- Identify the exact event city, not only “Dallas area.”
- Decide whether the event fits City of Dallas Vital Statistics, Dallas County Clerk or Texas DSHS.
- Check whether you need long form, short form, death certificate, marriage record or court record.
- Prepare valid ID, relationship proof and notarized paperwork when mailing.
- Use official City, County Clerk, Texas.gov or Texas DSHS routes before paying third-party sites.
Dallas WIC, nutrition support and maternal health
The City of Dallas WIC Program serves Dallas County families through multiple clinics. WIC helps eligible pregnant, postpartum and breastfeeding parents, infants and children with nutrition education, healthy food benefits, breastfeeding support and referrals.
Call 214-670-7200, text 1-855-957-5424, or email ASKWIC@dallas.gov through official WIC routing. Eligibility can depend on income guidelines, Dallas County residence and nutritional need. U.S. citizenship is not required for WIC participation.
WIC preparation checklist
- Call 214-670-7200 or text 1-855-957-5424 before visiting.
- Ask which WIC clinic is nearest and what appointment options are available.
- Bring identification for parent/guardian and child if requested.
- Bring proof of Dallas County residency.
- Bring income or benefit proof if requested.
- Bring pregnancy or child information and updated phone/address details.
Disease reporting, Environmental Health, lab and prevention services
DCHHS Public Health Services includes communicable disease work, environmental health, maternal health, public health emergency preparedness, STI/HIV programs, trauma and injury prevention, West Nile virus information and public health data.
| Public health need | Office or phone | Best details to prepare |
|---|---|---|
| Communicable disease reporting | 214-819-2004 | Disease, exposure date, symptoms, lab result, healthcare provider, facility, school or workplace. |
| After-hours reporting | 214-819-2004 or 877-605-2660 | Urgent public-health condition, outbreak concern and callback number. Use 911 for life-safety emergencies. |
| Environmental Health | 214-819-2115 | Exact address, business name, date, time, photos if allowed and public-health issue. |
| Public Health Laboratory | 214-819-1950 | Specimen, test type, provider details and public-health reporting context. |
| Medical Reserve Corps | 214-819-1922 | Volunteer background, professional license if applicable and emergency preparedness interest. |
How to report a stronger environmental health complaint
- Write the exact address and business or property name.
- Record the date and time of the issue.
- Describe the health risk clearly: food safety, water, air, hazardous material, mosquito issue, unsanitary condition or other concern.
- Keep photos or documents if lawful and safe.
- Use emergency services first if immediate danger exists.
Energy, housing, weatherization, older adult and welfare assistance
DCHHS Human Services includes programs that may help qualifying residents with energy assistance, home loan counseling, housing assistance, older adult services, weatherization assistance and emergency welfare assistance.
These programs are not the same as clinic walk-ins. They usually require eligibility review, documents, account details and appointment or application steps.
| Human service | Phone | Prepare before calling |
|---|---|---|
| Comprehensive Energy Assistance Program | 214-819-1848 | Utility bills, income proof, household members, account number and priority-category details. |
| Home Loan Counseling Center | 214-819-6060 | Homebuyer, foreclosure, credit or mortgage counseling question. |
| Housing Choice Voucher Program | 214-819-1871 | Application, waiting list, voucher, landlord or housing-support question. |
| Older Adult Services | 214-819-1860 | Age 60+ service need, benefits counseling, community program or wellness question. |
| Weatherization Assistance | 214-819-1909 | Income, home condition, utility use and home-ownership/rental details. |
| Welfare Assistance | 214-819-1800 | Emergency financial need, medical inability to work, income and verification documents. |
What Dallas County Health and Human Services does not handle
DCHHS is a major public health and human services agency, but it is not the correct office for every Dallas health-related problem.
Related internal guides: Dallas County Health Department services guide, health department near me, birth certificate through health department guide, and Houston Health Department guide.
What to do if your Dallas health department service is not found
Official Dallas health department and vital records links
Use these official links before visiting, paying fees, mailing forms, uploading documents, requesting certificates or relying on office hours.
Dallas County Health and Human ServicesMain official DCHHS site for public health, clinical services, human services and county health routing. DCHHS contact directoryOfficial division phone numbers for clinical services, lab, human services, WIC routing and after-hours reporting. DCHHS Clinical ServicesImmunizations, refugee health, sexual health, TB and related public health clinical services. DCHHS Immunization ClinicsChild immunizations, TVFC eligibility and appointment guidance. DCHHS Sexual Health ClinicSTI/HIV testing, treatment, results, PrEP and mobile medical unit routing. DCHHS Tuberculosis ClinicTB testing, appointment-only clinic guidance, treatment and case-management routing. City of Dallas Vital StatisticsCity of Dallas birth and death certificate coverage, Central Library office, hours and contact details. Dallas County Clerk Vital RecordsCounty vital records, birth/death/marriage records and Records Building contact details. Dallas County birth certificate rulesBirth certificate fees, ID requirements, mail and in-person instructions. City of Dallas WIC ProgramWIC eligibility, clinics, phone, text line, email, breastfeeding and nutrition support. DCHHS Public Health ServicesCommunicable disease, Environmental Health, public health lab, prevention and emergency preparedness. DCHHS Human ServicesEnergy assistance, housing, weatherization, welfare and older adult services.Dallas Health Department FAQ
What is the Dallas Health Department phone number?
For most public-health services, call Dallas County Health and Human Services at 214-819-2000. Use direct program numbers for immunizations, sexual health, TB, vital records, WIC, Environmental Health and human services when possible.
Where is Dallas County Health and Human Services located?
DCHHS is located at 2377 N. Stemmons Freeway, Dallas, TX 75207. Call first because some services require appointments or separate program routing.
Is Dallas Health Department the same as Dallas County Health and Human Services?
In many searches, yes. Dallas County Health and Human Services is the main public health and human services agency for Dallas County. But City Vital Statistics, Dallas County Clerk, City WIC and Texas DSHS may handle specific tasks.
Where do I get a City of Dallas birth certificate?
Start with City of Dallas Vital Statistics at 214-670-3092 if the birth occurred within incorporated City of Dallas limits and fits City record rules.
Where do I get a Dallas County birth certificate?
For many Dallas County cities outside the City of Dallas registrar’s scope, start with Dallas County Clerk Vital Records at 214-653-7099, located at 500 Elm Street, Suite 2100.
What is the Dallas WIC phone number?
City of Dallas WIC can be reached at 214-670-7200. The text line is 1-855-957-5424, and the official WIC email listed is ASKWIC@dallas.gov.
What is the phone number for Dallas immunization clinics?
For child immunizations, call 214-819-2163 or 214-819-2176. For adult and foreign travel immunizations, call 214-819-2162.
What is the Dallas Sexual Health Clinic phone number?
The DCHHS Sexual Health Clinic phone number is 214-819-1819. Call before visiting to ask about testing, treatment, results, clinic capacity and appointment needs.
What is the Dallas TB Clinic phone number?
The DCHHS Tuberculosis Clinic phone number is 214-819-2071. TB services may be appointment-based, so call before visiting.
Who handles Environmental Health complaints in Dallas County?
For DCHHS Environmental Health, call 214-819-2115. Prepare the exact address, business name, complaint details, date, time and any public-health facts.