San Francisco Department of Public Health Programs, Locations, Clinics, Records & Official Help
Use this practical guide to find the right San Francisco Department of Public Health program, location, clinic, phone number, public record path, behavioral health help, birth or death certificate office, WIC clinic, environmental health permit office, hospital contact, and official SF.gov resource.
The San Francisco Department of Public Health is not one single phone desk. It includes public health programs, the San Francisco Health Network, Behavioral Health, Population Health, Zuckerberg San Francisco General, Laguna Honda, community clinics, vital records services, environmental health, disease prevention, and many location-specific programs.
This finder helps you choose the correct official starting point. It does not book appointments, replace 311, replace a clinic, or provide emergency care. It points you to the most relevant official SF.gov or DPH resource so you do not waste time calling the wrong office.
For general city service routing, use SF 311 or the official SF.gov Department of Public Health page. For medical emergencies, call 911. For hospital general information at Zuckerberg San Francisco General, call 628-206-8000.
San Francisco Department of Public Health programs and locations at a glance
The San Francisco Department of Public Health protects and promotes the health of San Franciscans through three broad systems: Behavioral Health, the San Francisco Health Network, and the Population Health Division. Users searching for the department are usually looking for a program, clinic, hospital, certificate office, inspection office, health record, public record, or crisis contact.
For general city help, use 311. For Zuckerberg San Francisco General Hospital and Trauma Center general information and appointment scheduling, use 628-206-8000. For a mental health or substance use crisis, San Francisco DPH lists 628-217-7000. For Behavioral Health Access Line services, the provider directory lists 888-246-3333, TTY 711. For Environmental Health Branch general help, use 415-252-3800. For emergencies, call 911.
For birth and death certificates, San Francisco has a split rule: recent birth and death records are handled through the San Francisco Office of Vital Records, while older records may route to the County Clerk. Always check the official SF.gov certificate page because the correct office depends on the event type and how old the record is.
San Francisco Department of Public Health fast facts before you call
Official verification for this San Francisco Department of Public Health guide
Publish-ready as of: May 9, 2026.
This article was prepared using official San Francisco resources, including SF.gov Department of Public Health pages, SF Health Network clinic pages, Zuckerberg San Francisco General pages, Behavioral Health pages, Office of Vital Records pages, County Clerk certificate pages, WIC location pages, Environmental Health pages, public records pages, immunization and vaccine pages, public dental resources, and disease prevention resources.
Local public health information changes often. Clinic hours, walk-in rules, appointments, phone numbers, eligibility, certificate fees, WIC schedules, crisis numbers, permits, inspections, vaccination guidance, and records request instructions may change. Always verify the exact service on the official SF.gov, SFDph.org, ZSFG, or program page before visiting, paying, mailing documents, filing a request, or relying on a deadline.
San Francisco Department of Public Health programs and locations covered in this guide
San Francisco Department of Public Health phone number directory by service
San Francisco DPH does not work like a single front desk for all services. The fastest phone number depends on whether you need a clinic, hospital, crisis response, WIC appointment, certificate, inspection, public record, medical record, vaccine, TB report, or environmental permit.
Best call strategy for San Francisco DPH services
Before calling, identify the exact issue: clinic appointment, hospital care, crisis support, birth certificate, death certificate, WIC appointment, environmental permit, food illness report, TB report, public record, or medical record. A precise service name gets you to the correct office faster than asking for “the health department.”
San Francisco Department of Public Health divisions and what they do
The San Francisco Department of Public Health is commonly described through three major service systems: Behavioral Health, the San Francisco Health Network, and the Population Health Division. Understanding this structure is important because the right office depends on whether the user needs treatment, public health guidance, crisis response, environmental health, or clinical care.
San Francisco Health Network clinics, primary care and low-cost care locations
The San Francisco Health Network is the public health care system operated by DPH. It includes public clinics, hospitals, and programs. SF.gov states that the network offers low-cost health care to San Francisco residents and that no insurance or green card is needed for SF Health Network care.
SF Health Network lists primary care in 13 locations throughout the city and also lists 10 clinics focused on medical care for San Franciscan youth. This is why users should not search only for “San Francisco Department of Public Health phone number.” They should choose the correct clinic or program page.
Zuckerberg San Francisco General Hospital, urgent care and emergency care
Zuckerberg San Francisco General Hospital and Trauma Center is part of the San Francisco Health Network operated by DPH. The hospital page lists 1001 Potrero Avenue, San Francisco, CA 94110 and general information at 628-206-8000. SF.gov urgent care and specialty care pages also route users to the same general information phone for ZSFG-related care questions.
Do not confuse urgent care with emergency care. If someone is experiencing a life-threatening emergency, call 911 or go to the nearest emergency room. If the question is about a clinic appointment, specialty referral, diagnostic service, medical record, or urgent care option, use the official ZSFG or SF.gov care pages first.
San Francisco behavioral health, mental health, substance use and crisis support
San Francisco DPH Behavioral Health offers mental health and substance use services through a network of clinics and programs. The official SF.gov Behavioral Health page says that for a mental health or substance use crisis, call 628-217-7000. The Behavioral Health provider directory lists the S.F. Behavioral Health Access Line as 888-246-3333, TTY 711.
For immediate life-threatening medical emergencies, such as an overdose or other urgent medical danger, call 911. For suicide or mental health crisis support, users can also call or text 988. For non-emergency behavioral health access, use the Behavioral Health page, clinic locations, provider directory, or access line.
San Francisco birth certificates, death certificates and vital records office routing
San Francisco vital records routing depends on the record type and age of the record. The San Francisco Office of Vital Records records and issues birth and death certificates for recent events. SF.gov certificate pages explain that birth and death records within the previous 3 years are handled through DPH Vital Records, while older birth and death records may route to the Office of the County Clerk.
For a birth certificate for someone under 3, the official page directs users to the Office of Vital Records at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 160, San Francisco, CA 94102. For a death certificate for someone who died in the last 3 years, the official page also directs users to the Office of Vital Records at City Hall Room 160.
For older birth records or older death records, SF.gov routes users to the Office of the County Clerk process. Do not guess the office. Use the official SF.gov certificate page for the correct record type.
Before you request a San Francisco certificate
Prepare the full name on the record, date of birth or death, event location, parent or decedent details when required, valid identification, relationship to the person, certificate type, payment method, and whether you need an authorized certified copy or informational copy. Check the latest official fee before paying.
San Francisco WIC clinics, nutrition help, breastfeeding support and locations
The San Francisco WIC Supplemental Nutrition Program supports eligible pregnant people, new parents, infants, and young children with nutrition education, breastfeeding support, healthy food benefits, referrals, and local clinic support. SF.gov states that WIC has 4 clinic locations in San Francisco.
WIC appointments and clinic hours can vary by location. The official WIC Clinic Hours and Locations page lists locations such as Zuckerberg San Francisco General Hospital WIC Clinic and Silver Avenue WIC. For local appointment questions, use the exact clinic phone number listed on the official page.
San Francisco vaccines, AITC Immunization & Travel Clinic, COVID, flu and RSV
San Francisco DPH vaccine services include public vaccine information, travel immunization services, and respiratory virus vaccination resources. SF.gov lists the AITC Immunization & Travel Clinic at 27 Van Ness Avenue, San Francisco, CA 94102. The vaccine page states that AITC is a fee-for-service clinic that is part of San Francisco DPH and serves the general public by appointment only.
San Francisco also maintains COVID-19, flu, and RSV pages for updated seasonal vaccination, testing, data, and related resources. Vaccine availability, appointment rules, costs, and eligibility can change, so verify the official page before visiting.
San Francisco Environmental Health permits, inspections, complaints and food safety
San Francisco DPH Environmental Health handles public health-related permitting, inspection, and environmental health programs. SF.gov lists the Environmental Health contact address as the Permit Center, 49 South Van Ness, 2nd Floor, San Francisco, CA 94103. The Environmental Health Branch staff directory lists the mainline as 415-252-3800 and email envhealth.dph@sfdph.org.
Environmental Health topics can include food safety, wells, pools, businesses, housing-related health matters, permits, complaints, and inspections. The correct path depends on the issue. A well permit is not the same as a restaurant complaint, a food poisoning report, or a general environmental health question.
San Francisco disease prevention, TB reporting, City Clinic, HIV, STI and public health guidance
The San Francisco Department of Public Health Disease Prevention and Control programs include communicable disease work, immunization, HIV/STI services, tuberculosis prevention, public health monitoring, and disease reporting resources. Some disease reports have strict timeframes, so providers and facilities should use the official reporting page for the exact disease.
SF.gov lists the Communicable Disease Program and Immunization Program at 25 Van Ness with program-specific floors and contacts. For TB reporting, SF.gov provides a dedicated page for reporting TB to San Francisco DPH. For HIV and STI testing and treatment, San Francisco City Clinic provides sexual health services and official location and hours pages.
San Francisco DPH public records, medical records and health records requests
Public records and medical records are not the same thing. SF.gov has a “Get public records from SF Public Health” page for DPH public records. For Zuckerberg San Francisco General medical records, the page lists medical records contact options including phone 628-206-8622, fax 628-206-8623, and in-person medical records office information at 1001 Potrero Avenue, Building 5, 2nd Floor, Room 2B.
Use the medical records process for your personal health record, hospital record, clinic record, subpoena, or billing records. Use the public records process for public records maintained by DPH that are not personal medical records. Do not include unnecessary sensitive medical information in a public records request.
San Francisco public dental clinic resources and where to start
San Francisco public dental clinic resources can help users find community dental services and clinic information. SF.gov maintains a public dental clinics and resources page that lists community public dental clinic options and related resource links.
Dental clinic availability, eligibility, appointment rules, fees, and accepted insurance can vary by clinic. Use the official SF.gov dental resource page first, then call the exact clinic before visiting.
What San Francisco DPH may not be the right office for
San Francisco DPH handles many health services, but not every health-related issue belongs to DPH. Calling the wrong office can delay help, especially for private insurance disputes, Medicare, Social Security, state Medi-Cal questions, DMV issues, or federal benefits.
San Francisco DPH location visit checklist before you go
Many failed visits happen because users go to the wrong building, wrong floor, wrong clinic, or wrong agency. Use this checklist before visiting a DPH clinic, Vital Records, Environmental Health, WIC, ZSFG, City Clinic, or a behavioral health clinic.
San Francisco DPH free services vs paid certificates, permits, clinics and records
Many DPH pages, public health guidance pages, clinic directories, health topics, 311 routing pages, behavioral health resources, and public records instructions are free to access online. Some services may involve fees, including birth certificates, death certificates, permit applications, inspections, travel vaccines, some clinic services, medical record copies, and program-specific services.
The important question is not only “free or paid.” The stronger question is “official or unofficial.” Pay only through official SF.gov, SFDph.org, ZSFG, clinic, county clerk, DPH Vital Records, or approved payment paths. Private websites may charge extra or show outdated information.
How to contact the right San Francisco Department of Public Health program
Identify the exact service
Decide whether you need general DPH information, a clinic, ZSFG, behavioral health, certificate, WIC, vaccine, environmental health, disease reporting, dental help, public records, or medical records.
Start from the official SF.gov page
Use SF.gov Department of Public Health, SF Health Network, Behavioral Health, Vital Records, Environmental Health, WIC, City Clinic, or public records pages depending on the service.
Use the program phone, not a random directory
Use the exact program phone listed on the official page. For unknown city service routing, use 311. For emergencies, use 911.
Check location and appointment rules
San Francisco DPH services operate from multiple buildings, clinics, hospitals, and city offices. Confirm address, floor, appointment status, documents, fees, and hours before visiting.
Bring the correct documents
Bring ID, appointment confirmation, certificate details, clinic paperwork, insurance or coverage information, WIC documents, permit forms, record request details, or medical record authorization forms as needed.
Do not use general DPH pages for emergencies
If there is a life-threatening emergency, call 911. If there is a mental health or substance use crisis in San Francisco, call 628-217-7000. If someone needs suicide or mental health crisis support, call or text 988. If a person may overdose, cannot breathe, has severe symptoms, is in danger, or needs immediate medical care, use emergency services.
DPH web pages are useful for clinics, programs, records, permits, certificates, public health guidance, and official routing. They are not a substitute for emergency medical care, urgent law enforcement help, crisis intervention, or immediate safety response.
San Francisco Department of Public Health map and location search
The map below is a broad San Francisco Department of Public Health search map. It should not replace the official location page for the service you need. DPH services are spread across City Hall, 25 Van Ness, 101 Grove, 49 South Van Ness, ZSFG, Laguna Honda, public clinics, WIC clinics, behavioral health clinics, and other city locations.
Official San Francisco Department of Public Health links for programs, locations and records
Use these official resources before relying on old directory listings, AI snippets, paid third-party sites, or unofficial phone numbers.
San Francisco Department of Public Health Main official SF.gov page for the Department of Public Health. SF.gov health services Official health topic page for San Francisco health services and public health resources. SF Department of Public Health divisions Official page explaining the department’s major divisions and service systems. San Francisco Health Network Official SF Health Network page for public clinics, hospitals, and care programs. SF Health Network clinics Official clinic page for primary care and youth clinic information. Zuckerberg San Francisco General Hospital and Trauma Center Official SF.gov location page for ZSFG. ZSFG hospital website Official hospital website for Zuckerberg San Francisco General Hospital and Trauma Center. Behavioral Health Official San Francisco DPH Behavioral Health page for mental health and substance use services. Behavioral Health Clinic Locations Official clinic location resource for mental health and substance use services. Office of Vital Records Official page for San Francisco recent birth and death certificates. Office of the County Clerk Official page for older certificates, marriage services, notary services and other county clerk services. San Francisco WIC Official WIC program page for nutrition, breastfeeding, and family support. WIC clinic hours and locations Official San Francisco WIC location page with clinic addresses and phone numbers. AITC Immunization & Travel Clinic Official clinic location page for travel and adult vaccine services. Environmental Health Official Environmental Health page for permits, inspections and health protection programs. Environmental Health Branch staff directory Official staff directory with Environmental Health mainline and program contacts. Disease Prevention and Control Official disease prevention page for communicable disease and immunization program contacts. San Francisco City Clinic location and hours Official City Clinic page for HIV, STI and sexual health services. Get public records from SF Public Health Official DPH public records and medical records routing page. San Francisco public dental clinics Official public dental clinic resources page.San Francisco Department of Public Health FAQ: programs, locations, clinics and records
What is the San Francisco Department of Public Health?
The San Francisco Department of Public Health is the city agency that protects and promotes health through Behavioral Health, the San Francisco Health Network, and Population Health services.
What phone number should I call for San Francisco DPH?
For general city service routing, use 311. For Zuckerberg San Francisco General general information, call 628-206-8000. For a mental health or substance use crisis, call 628-217-7000. Use the official program page for service-specific numbers.
What are the main San Francisco DPH divisions?
San Francisco DPH is commonly organized around Behavioral Health, the San Francisco Health Network, and the Population Health Division.
Where is Zuckerberg San Francisco General Hospital?
ZSFG is listed at 1001 Potrero Avenue, San Francisco, CA 94110. The general information number is 628-206-8000.
How do I find San Francisco Health Network clinics?
Use the official SF Health Network Clinics page. It lists primary care clinic resources and youth clinic information across San Francisco.
Does SF Health Network require insurance or a green card?
The official SF Health Network page states that low-cost health care is available to San Francisco residents and that no insurance or green card is needed.
How do I get a San Francisco birth certificate?
Use the official SF.gov birth certificate page. For someone under 3, SF.gov routes users to the Office of Vital Records at City Hall Room 160. Older birth records may route to the Office of the County Clerk.
How do I get a San Francisco death certificate?
Use the official SF.gov death certificate page. Recent death certificates are handled through the Office of Vital Records, while older death certificates may route to the Office of the County Clerk.
Where is the San Francisco Office of Vital Records?
The recent birth and death certificate pages direct users to City Hall, 1 Dr. Carlton B. Goodlett Place, Room 160, San Francisco, CA 94102.
What is the San Francisco behavioral health crisis number?
SF.gov Behavioral Health says that for a mental health or substance use crisis, call 628-217-7000. For immediate danger or life-threatening medical emergency, call 911.
What is the San Francisco Behavioral Health Access Line?
The Behavioral Health provider directory lists the S.F. Behavioral Health Access Line as 888-246-3333, TTY 711.
Where is San Francisco Environmental Health?
SF.gov lists Environmental Health at the Permit Center, 49 South Van Ness, 2nd Floor, San Francisco, CA 94103. The Environmental Health Branch mainline is listed as 415-252-3800.
How do I report food poisoning in San Francisco?
Use the official SF.gov food poisoning or food-related illness reporting page. If you are unsure how many people are sick, SF.gov says to call 311.
Where can I find San Francisco WIC clinic locations?
Use the official SF.gov WIC Clinic Hours and Locations page. It lists WIC clinic addresses and phone numbers, including ZSFG WIC and Silver Avenue WIC.
Where is the AITC Immunization & Travel Clinic?
SF.gov lists AITC Immunization & Travel Clinic at 27 Van Ness Avenue, San Francisco, CA 94102. It is part of San Francisco DPH and serves the public by appointment only.
How do I get San Francisco DPH public records?
Use the official SF.gov page titled “Get public records from SF Public Health.” For medical records, use the medical records process rather than a general public records request.
Is this the official San Francisco Department of Public Health website?
No. This is an independent informational guide. For official programs, locations, forms, fees, records, certificates, health care services, crisis resources, permits, inspections, or public notices, use SF.gov, SFDph.org, ZSFG, or the exact official program page.
Independent guide and official-use disclaimer
This article is an independent guide created to help users understand San Francisco Department of Public Health programs, locations, clinics, phone numbers, vital records, behavioral health, SF Health Network, WIC, environmental health, immunizations, disease prevention, public records and official links.
It is not the official San Francisco Department of Public Health website and does not provide medical advice, legal advice, benefits decisions, emergency help, appointment guarantees, or final fee information. Before visiting, paying, applying, filing a record request, requesting a certificate, reporting a disease, seeking a clinic appointment, or relying on a deadline, verify details directly with SF.gov, SFDph.org, ZSFG, 311, or the correct official San Francisco program page.
Bottom line for San Francisco Department of Public Health programs and locations
Use 311 for general San Francisco city service routing, the official SF.gov Department of Public Health page for department services, the San Francisco Health Network page for clinics and low-cost care, ZSFG at 628-206-8000 for hospital general information, Behavioral Health crisis support at 628-217-7000, and 911 for emergencies.
Use the Office of Vital Records for recent San Francisco birth and death certificates, the County Clerk for older certificate and marriage-related services, Environmental Health at 415-252-3800 for many permits and inspection-related questions, WIC clinic location pages for family nutrition help, City Clinic pages for HIV/STI services, and the DPH public records page for agency records or medical records routing.
The strongest user path is official first, exact program second, correct location third. That is safer for users, better for search quality, and more useful than thin phone-directory content.