Durham County Health Department phone, clinics, vaccines, WIC, records, inspections and official service help
The office many users search for as Durham County Health Department is officially the Durham County Department of Public Health. It serves residents through clinical services, immunizations, STI/HIV testing, family planning, maternal health, dental care, environmental health, septic and well records, health data, emergency preparedness and public health reporting.
This guide helps you choose the correct official route before you call, visit 414 East Main Street, request a clinic appointment, order a birth certificate, schedule a vaccine, ask about WIC, report disease, or contact Environmental Health.
Choose the correct Durham County public health route
Select your actual need. This tool does not send information to the county, but it helps you avoid calling the wrong program or visiting the wrong office.
Call 919-560-7600, email health@dconc.gov, or use the office at 414 East Main Street, Durham, NC 27701. Standard public hours are listed as Monday-Friday, 8:30 AM-5:00 PM.
Quick answer for Durham County residents
The main Durham County Department of Public Health phone number is 919-560-7600. The main office is located at 414 East Main Street, Durham, NC 27701, and standard public hours are listed as Monday-Friday, 8:30 AM-5:00 PM.
Clinic appointments can be made by calling 919-560-7601. Environmental Health and health inspections use 919-560-7800. The county lists 919-794-1535 as a 24/7 number for public health emergencies only.
Certified birth and death certificates are not issued by the Public Health front desk. For certified copies, use the Durham County Register of Deeds at 201 East Main Street, 2nd Floor, Administration Building II, phone 919-560-0480.
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Official verification before using this Durham guide
Updated for publication on June 26, 2026.
This refreshed guide uses official Durham County Public Health pages for contact details, clinic administration, immunizations and refugee health, STI/HIV testing, family planning, maternal health, dental services, vital records, communicable disease, environmental health, on-site water protection, septic and well records, public health preparedness and Lincoln Community Health Center WIC locations.
Phone numbers, clinic availability, same-day walk-in rules, vaccine supply, WIC appointments, fee rules, environmental permits, inspection schedules and record procedures can change. Always verify the live page before visiting, applying, paying or relying on a deadline.
What this Durham County Health Department guide covers
Durham County Health Department is the common search term, but the official name is Department of Public Health
Many residents search “Durham County Health Department,” but the county’s official public-facing agency name is Durham County Department of Public Health. Using the official name helps you find the correct county pages, forms and program instructions under dconc.gov.
This guide uses the common search term because users type it into Google, but the final action should always happen on official Durham County pages.
For statewide North Carolina agency context, see our NC Department of Health and Human Services guide.
Durham County Department of Public Health phone numbers by service
Use the direct line when you know your service. The main switchboard is helpful, but program-specific calls are usually faster for appointments, vaccines, disease reporting, dental, WIC, certificates and Environmental Health.
| Need | Official phone or route | What to say before staff transfers you |
|---|---|---|
| Main public health switchboard | 919-560-7600 health@dconc.gov | Give your service need, address/ZIP code, callback number and whether it is clinic, records, inspection or disease-related. |
| Clinic appointment and registration | 919-560-7601 | Ask which clinic, floor, documents, insurance and walk-in rules apply. |
| Emergency-only public health number | 919-794-1535 | Use only for public health emergencies. For life-threatening emergency, call 911. |
| Health inspections / Environmental Health | 919-560-7800 healthinspector@dconc.gov | State food, septic, well, pool, tattoo, lodging, childcare, complaint or permit need. |
| Immunization clinic | 919-560-7608 or 919-560-7645 | Ask about child/adult vaccines, school forms, flu/COVID, MMR, travel timing or refugee health needs. |
| STI/HIV testing | 919-560-7601 | Ask about Clinic 6 testing, symptoms, exposure, results timing, My UNC Chart and confidentiality. |
| Community STI/HIV testing | 919-560-8835 Text 984-800-4923 | Ask about ITTS community screening location, date, eligibility and privacy. |
| Communicable Disease / TB | 919-560-7633 CD@dconc.gov | Providers should mention reportable condition, lab reports, notes, outbreak concern or TB/rabies follow-up. |
| Family Planning | 919-560-7631 or 919-560-7600 | Ask for contraception counseling, emergency contraception, pregnancy testing or confidential family planning services. |
| Maternal Health Clinic | 919-560-7732 | Ask about prenatal phone appointment, records transfer, lab work and next in-person visit. |
| Dental clinic | 919-560-7680 | Ask about children, pregnant patients, Tooth Ferry, forms, appointment rules and dental records. |
| WIC | 919-956-4042 main WIC | Ask which Durham WIC location, documents, appointment type and breastfeeding support route applies. |
| Certified birth/death certificate copies | 919-560-0480 Register of Deeds | Ask for certified copy, amendment, legitimation, ID requirement, fee and pickup/mail rules. |
| Public Health vital-record support | 919-560-7670 PHvitalrecords@dconc.gov | Use for homebirth registration or Affidavit of Parentage, not certified public copies. |
Durham County Public Health address, hours and map
The main Durham County Department of Public Health office is at 414 East Main Street, Durham, NC 27701. Standard hours are listed as Monday-Friday, 8:30 AM-5:00 PM.
Clinic registration can begin earlier than general public hours. The official Administration page says Lobby 1 opens for registration at 8:00 AM and same-day walk-in appointments can fill quickly.
Before visiting 414 East Main Street
- Call 919-560-7601 if you need a clinic appointment.
- Arrive at least 15 minutes before your appointment for registration.
- Bring ID, income proof and insurance card if this is your first visit or if fee assessment is needed.
- Bring vaccine records, referral documents, school forms, pregnancy documents, lab orders or property details depending on the service.
- Do not go to Public Health for certified birth/death certificate copies; use Register of Deeds.
Clinic appointments, registration, fees and interpretation
Durham County Public Health says appointments can be made by phone at 919-560-7601. Some clinics accept limited walk-ins, but the county recommends arriving early because same-day walk-in appointments fill quickly.
For a first visit, go to the first floor, Clinic 1, and bring identification and proof of household income. Interpretation is available at no cost in more than 200 languages, including American Sign Language.
| Clinic question | Official guidance | Practical tip |
|---|---|---|
| How do I make an appointment? | Call 919-560-7601. | Ask which clinic, floor, documents and fees apply. |
| Can I walk in? | Some clinics have limited walk-in appointments. | Arrive early; walk-in slots may fill quickly. |
| What should I bring? | ID, proof of household income and insurance card if insured. | Also bring vaccine records, school forms, medical records, referral documents or pregnancy paperwork if relevant. |
| How are fees handled? | Accepted third-party insurance is billed where applicable, including Medicaid. | Uninsured users may need proof of income for sliding-fee assessment. |
| What if I cannot pay? | The Administration page says no one will be refused services due to inability to pay. | Still ask about fees, medication costs and proof-of-income documents before your visit. |
| How do I ask about a bill? | Billing phone: 919-560-7665. | Ask about My UNC Chart payment, statement questions and income documentation. |
Durham County immunization clinic, adult vaccines, child vaccines and refugee health
The official Immunization and Refugee Health page says the Immunization Clinic is available by appointment for childhood and adult vaccines. Refugee Health also supports communicable disease screenings, immunizations and introduction to the U.S. healthcare system.
Use 919-560-7608 or 919-560-7645 for immunization routing. For COVID-19 or flu vaccine appointment questions, call 919-560-7608.
Call first
Ask which vaccine appointment is needed and whether the clinic has current supply.
Bring records
Bring prior shot records, school forms, travel details, refugee documents, insurance and ID.
Save the updated record
Keep a clean copy for school, childcare, college, work, camp, travel and future medical visits.
Durham STI testing, HIV testing, community screening and treatment help
Durham County’s STD/HIV Testing page directs users to call 919-560-7601 for STI testing. Clinic 6 routinely tests for HIV, syphilis, gonorrhea, chlamydia and trichomoniasis, with Hepatitis C testing when indicated.
Community testing through ITTS is listed as confidential, free and available to Durham County residents. For free screening information, call 919-560-8835 or text 984-800-4923.
Family planning, pregnancy testing, maternal health and high-risk pregnancy support
The official Family Planning Clinic page says services include education, counseling, birth control methods, Pap smears, clinical breast exams, STI prevention counseling, emergency contraception and pregnancy testing. Services are confidential and do not require parental consent.
The Maternal Health Clinic provides care for low-risk patients with the goal of healthy pregnancies and deliveries. The first prenatal appointment is a phone appointment with a maternal health nurse, followed by an in-person appointment that can include lab work and a physical exam.
| Need | Best phone | What to ask |
|---|---|---|
| Family planning appointment | 919-560-7631 or 919-560-7600 | Contraception options, emergency contraception, pregnancy testing, STI testing and confidentiality. |
| Maternal Health Clinic | 919-560-7732 | First phone appointment, prenatal records, lab work, physical exam and care-management referrals. |
| Transfer from another prenatal clinic | Maternal Health Clinic | Bring previous clinic phone/fax and sign release forms for medical records. |
| Pregnancy-related support referrals | Maternal Health / patient information route | WIC, dental services, Medicaid, Family Planning, childbirth education and pregnancy care management. |
Durham dental clinic, Tooth Ferry and WIC locations
Durham County Public Health Dental Division serves children from their first tooth until their 21st birthday and also serves pregnant women. Services are offered in the clinic at the Human Services Building, through the mobile dental unit called the Tooth Ferry and through screenings in schools and Head Start programs.
Durham WIC is listed through Lincoln Community Health Center and related clinic locations. The main WIC appointment number is 919-956-4042.
| Service | Phone / location | Planning note |
|---|---|---|
| Dental Services main office | 414 East Main Street, 2nd Floor; 919-560-7680 | Serves children up to 21 and pregnant women. Ask about appointment rules and documents. |
| Tooth Ferry | Mobile dental unit connected to school services | Ask school or Dental Services whether your child’s school participates. |
| WIC Main Site | 1301 Fayetteville Street; 919-956-4042 | Call for WIC appointment and required documents. |
| WIC at Human Services Building | 414 East Main Street; 919-560-7824 | Confirm suite/clinic number before visiting. |
| WIC at El Centro Hispano | 2000 Chapel Hill Road, Suite 26A; 919-403-1300 | Useful access point for Spanish-speaking families; confirm appointment availability. |
WIC appointment preparation
- Ask what proof of identity, address and income or benefit participation is needed.
- Ask whether the child, infant or pregnant applicant must be present.
- Ask about breastfeeding support, eWIC, missed appointments and transfer questions.
- Confirm the exact location because Lincoln, Human Services Building and El Centro Hispano are different sites.
Birth certificates and death certificates: what Public Health does and does not issue
This is one of the most important Durham County details. Durham County Public Health is a non-issuance office for the public. Certified copies of birth certificates, death certificates, amendments and legitimations are obtained through the Durham County Register of Deeds Office.
| Record need | Correct route | Important detail |
|---|---|---|
| Certified birth or death certificate copy | Register of Deeds, 201 East Main Street, 2nd Floor, Administration Building II; 919-560-0480 | Public Health does not issue certified public copies. |
| Homebirth registration within one year | Public Health Vital Records, 919-560-7670 or PHvitalrecords@dconc.gov | Registration of a birth certificate must be within one year of birth. |
| Affidavit of Parentage | Public Health appointment, 919-560-7670 | Both parents must be present; child must be born in Durham County and under 18. |
| Birth registration after one year | NC State Vital Records, 919-733-3000 | Public Health says to contact state vital records after one year. |
| Name changes | Durham County Family Court, 510 S. Dillard St; 919-808-3015 | Name changes are processed through Family Court. |
Communicable disease reporting, tuberculosis and rabies control
The Communicable Disease Program includes communicable disease prevention and control, immunizations, refugee health, tuberculosis, rabies control and the adult health HIV/STI clinic.
For communicable disease questions, call 919-560-7633 or email CD@dconc.gov. Providers should include requested notes and lab reports when reporting conditions.
Durham environmental health, restaurant inspections, pools, septic systems and wells
Durham County Environmental Health handles plan review, permits and inspections for facilities regulated under state rules. Food-service inspections include restaurants, caterers, commissaries, food stands, school lunchrooms, mobile food vendors, hot dog vendors, meat markets and special events selling food to the public.
On-Site Water Protection oversees septic systems, private drinking and irrigation water wells and public swimming pools. Septic and well records may be requested by email using property information.
| Environmental need | Best official route | What to prepare |
|---|---|---|
| Restaurant, caterer, food stand or mobile food vendor | General Inspections, 919-560-7800, food@dconc.gov or healthinspector@dconc.gov | Business name, address, owner, menu, setup, event date and permit question. |
| Foodborne illness or complaint | Environmental Health complaint investigation route | Establishment name, address, date/time, food eaten, symptoms and contact information. |
| Septic or well permit | On-Site Water Protection, 919-560-7800 | Site address, parcel number, PIN if available, property owner and permit type. |
| Public swimming pool | On-Site Water Protection / Public Swimming Pools | Pool address, facility type, plan review question or complaint facts. |
| Septic or well record copy | Email healthinspector@dconc.gov | Your name, phone, site address, parcel number and PIN if available. |
| Inspection score lookup | Official public inspection portal | Search by establishment name, type, city, grade, address or inspection date. |
Public health preparedness, community data and annual health reports
Durham County Public Health maintains emergency preparedness resources for public health threats and publishes community data, annual reports, community health assessments, State of the County Health reports and youth risk behavior information.
These resources are useful for residents, schools, journalists, researchers, grant writers, nonprofits and community organizations that need more than a phone number.
What Durham County Public Health may not handle
A helpful Durham health department guide should also stop users from contacting the wrong office. These common issues may belong elsewhere.
| If you need | Do not rely only on | Better route |
|---|---|---|
| Emergency medical care | Public Health appointment line or email | Call 911 or go to emergency care. |
| Certified birth or death certificate copy | Public Health front desk | Use Durham County Register of Deeds. |
| Medicaid, SNAP or social services casework | Public Health clinic | Use Durham County Department of Social Services. For broader context, see our health and human services guide. |
| Private Duke Health or hospital records | County Public Health | Contact the provider, hospital or records custodian that created the record. |
| City of Durham services | County Public Health | Use City of Durham service channels for city-specific utilities, code, police or city offices. |
| Another county health department | Durham County pages | Use the correct county. For general help, see our health department near me guide. |
Durham County Public Health video reference
This official-channel video is included as a helpful overview reference. For live phone numbers, appointment rules, vaccine availability, fees, clinic schedules and official forms, use the official Durham County links in this guide.
Official Durham County public health links
Use these official pages before relying on old directories, map snippets, copied phone numbers or third-party summaries.
Durham County Public Health official websiteMain official public health website for Durham County, North Carolina. Contact Public HealthMain switchboard, health inspections phone, general email, clinic contacts and emergency-only number. Clinical Services AdministrationAppointment guidance, registration details, billing help, interpretation services and fee notes. Immunization and Refugee HealthChildhood/adult vaccines and refugee health services. STD/HIV TestingSTI/HIV testing, results timing, community screening and provider reporting. Family Planning ServicesConfidential counseling, contraception, STI prevention, emergency contraception and pregnancy testing. Maternal Health ClinicLow-risk prenatal care, phone first appointment and records-transfer guidance. Dental ServicesDental care for children, pregnant women, Tooth Ferry and oral-health education. Public Health Vital RecordsHomebirth registration, Affidavit of Parentage and certified-copy warning. Communicable DiseasesTB, rabies, reportable diseases, provider reporting and outbreak follow-up. General InspectionsFood service, lodging, childcare, tattoo, complaint investigations and regulated establishments. On-Site Water ProtectionSeptic systems, wells, water testing, pools and complaint investigations. Lincoln Community Health Center WIC locationsDurham WIC locations, phone numbers and appointment access points.Durham County Health Department FAQ
What is the Durham County Health Department phone number?
The main Durham County Department of Public Health phone number is 919-560-7600.
Where is Durham County Department of Public Health located?
The main office is located at 414 East Main Street, Durham, NC 27701.
What are Durham County Public Health office hours?
Standard public hours are listed as Monday-Friday, 8:30 AM-5:00 PM. Clinic registration may open earlier, and same-day walk-in availability can fill quickly.
How do I make a clinic appointment?
Call 919-560-7601 for clinic appointment scheduling and registration guidance.
Does Durham County Public Health issue birth certificates?
No. Durham County Public Health is a non-issuance office for the public. Certified birth and death certificate copies must be obtained through the Durham County Register of Deeds at 919-560-0480.
How do I contact Durham County immunizations?
Call the Immunization Clinic at 919-560-7608 or 919-560-7645 for child vaccines, adult vaccines, flu/COVID vaccine routing or refugee health vaccination questions.
How do I get STI or HIV testing in Durham County?
Call 919-560-7601 for STI testing. For community testing through ITTS, call 919-560-8835 or text 984-800-4923.
What is the Durham County Environmental Health phone number?
Durham County Environmental Health phone number is 919-560-7800. Use it for food inspections, permits, septic, wells, pools and regulated-establishment complaints.
Who do I contact for Durham County WIC?
The main Durham WIC appointment number through Lincoln Community Health Center is 919-956-4042. Other Durham WIC locations may have separate appointment numbers.
What is the Durham County public health emergency-only number?
Durham County lists 919-794-1535 as a 24/7 number for public health emergencies only. For life-threatening emergencies, call 911.