Last reviewed 2026. This guide is for the Bradley County Health Department in Cleveland, Tennessee, a Tennessee Department of Health local health department site. It is not Bradley Medical Center, not a private urgent care clinic, not the Bradley County Clerk, and not the Tennessee Department of Health central office in Nashville.
Bradley County Health Department Services, Phone Numbers and Office Help for 2026
This page helps Cleveland, Charleston, Hopewell, South Cleveland, Wildwood Lake, Waterville, McDonald and nearby Bradley County residents find the correct public health route. Use it for the official health department address, phone number, hours, immunizations, WIC, family planning, STD and TB services, vital records, dental services, primary care availability, restaurant and pool inspections, rabies exposure questions, environmental health, school-shot planning and Tennessee immunization record help.
Bradley County Health Department is the local public health department in Cleveland, Tennessee. It is not a hospital emergency room, not Bradley Medical Center, not a private doctor’s office, not a walk-in urgent care replacement, and not the Bradley County Clerk. For emergencies, call 911. For county public health services, call 423-728-7020. For state-level Tennessee Department of Health questions, use the official TN.gov health pages.
- Official agency
- Bradley County Health Department, Tennessee Department of Health Southeast Region
- Official state listing
- Tennessee Department of Health Local Health Departments
- County page
- Bradley County Health Department page
- Office address
- 201 Dooley Street SE, Cleveland, TN 37311
- Main phone
- 423-728-7020
- Fax
- 423-479-6130
- Hours
- Monday-Friday, 8:00 AM-4:30 PM
- County Director
- Brittany Hopkins
- Important services
- TDH marks Bradley County with both primary care services and dental services availability. Call the local office to verify appointment type, eligibility and scheduling.
- Emergency
- For serious injury, life-threatening symptoms, overdose, severe allergic reaction, active danger or urgent medical emergency, call 911.
Quick answer for Bradley County residents
If you are searching for the Bradley County Health Department, the official local public health office is at 201 Dooley Street SE, Cleveland, TN 37311. The main phone number is 423-728-7020, and the posted hours are Monday through Friday, 8:00 AM to 4:30 PM. The county director listed by the Tennessee Department of Health is Brittany Hopkins.
Bradley County is part of Tennessee’s local health department network. Local health departments can help with public health services such as immunizations, WIC, family planning, communicable disease control, health education, smoking cessation, breast and cervical cancer screening, care coordination, vital records, environmental health and, in many counties, primary care or dental services. The Tennessee local health department listing marks Bradley County with both primary care services and dental services, but you should call 423-728-7020 before visiting because eligibility, clinic schedule, paperwork and appointment availability can change.
Call the Cleveland office first
Use 423-728-7020 for Bradley County Health Department appointments, eligibility questions, hours, records, clinic services, WIC, immunizations and environmental health routing.
Ask for immunizations
For child shots, adult vaccines, school records, work forms or Tennessee immunization history, call early and bring every vaccine record you already have.
Ask about vital records
Tennessee local health departments can issue certified copies of Tennessee birth certificates and Tennessee death certificates. Call Bradley County first to confirm required ID, fees and availability.
Bradley County Health Department phone and service routing
Do not treat the health department as a single generic desk. A WIC appointment, a dental visit, a vaccine record, a restaurant inspection complaint, a birth certificate and a tuberculosis follow-up all require different information. Use the table below to call with a precise request.
| Need | Best route | What to say first |
|---|---|---|
| General Bradley County Health Department help | Call 423-728-7020 | Say your city, the service you need and whether you need an appointment, record, certificate, clinic visit or environmental health help. |
| Immunizations or school shots | Call the local health department | Say the patient age, grade or deadline and whether you have vaccine records. |
| WIC nutrition help | Call 423-728-7020 and ask for WIC | Say whether you are pregnant, postpartum, breastfeeding, calling for an infant or calling for a child under five. |
| Family planning or women’s health services | Call the local office | Ask what appointments, eligibility rules, fees and documents apply before visiting. |
| STD, HIV, TB or communicable disease help | Call Bradley County Health Department or Tennessee Department of Health program line if directed | Say whether you need testing, treatment, disease reporting, exposure guidance or follow-up care. |
| Birth or death certificate | Call Bradley County Health Department; state Vital Records line is 615-685-4700 | Say whether you need a Tennessee birth certificate or Tennessee death certificate and ask about ID, fee, payment and processing rules. |
| Dental services | Call 423-728-7020 and ask for dental clinic availability | Ask whether dental services are available, who qualifies, what days are open and whether TennCare or uninsured patients are accepted. |
| Restaurant, pool, hotel, campground, tattoo or body piercing inspection issue | Call the local office and ask for Environmental Health | Give the business name, address, city, date, issue and whether anyone became ill. |
| Animal bite or rabies exposure | Call the local health department; serious injuries need emergency care first | Say this is an animal bite or rabies exposure and give the incident location, animal type and whether medical care is needed. |
| Emergency medical danger | Call 911 | Do not wait for office hours if the situation is immediately dangerous or life-threatening. |
Call script that saves time
Use one sentence first: “I live in Bradley County and need a vaccine appointment,” or “I need WIC,” or “I need a Tennessee birth certificate,” or “I need to report a restaurant complaint,” or “I need dental clinic information.” Then give your name, phone number, city, patient age if relevant and the deadline. Long stories before the service type slow down routing.
Bradley County Health Department address and map
The Bradley County Health Department office is located at 201 Dooley Street SE, Cleveland, TN 37311. The main phone number is 423-728-7020. The fax number listed for Bradley County Health Department in Tennessee oral health materials is 423-479-6130. Public hours are listed as 8:00 AM to 4:30 PM.
Before you drive to Dooley Street
- Call first to confirm whether the service is by appointment.
- Ask whether the service is available that day.
- Bring photo ID if you are requesting records or certificates.
- Bring insurance, TennCare, Medicaid or payment information if requested.
- Bring vaccine records, school forms, work forms or medical paperwork if relevant.
Do not go here for everything
- For life-threatening emergencies, call 911.
- For hospital care, use an emergency department or healthcare provider.
- For county clerk records unrelated to public health, use the correct county office.
- For state licensing complaints, verify the correct Tennessee state board or TDH program.
- For services outside Bradley County, call the correct county health department.
How to prepare for a Bradley County Health Department appointment
The safest assumption is that many services require an appointment, screening or eligibility check before you arrive. Tennessee local health departments offer broad services, but a same-day visit is not guaranteed. Clinic schedule, staffing, vaccine availability, dental availability and payment rules may change. Call 423-728-7020 first.
- Identify the exact service. Say immunizations, WIC, birth certificate, dental, primary care, family planning, STD testing, TB, environmental health or restaurant complaint.
- Confirm appointment rules. Ask if walk-ins are accepted or if a scheduled appointment is required.
- Ask what documents to bring. Requirements can differ for minors, vital records, immunization records, WIC, dental services and primary care.
- Ask about cost before arriving. Ask whether insurance, TennCare, Medicaid, sliding-fee scale, self-pay or program eligibility applies.
- Verify the deadline. School, work, camp, travel, food permit and construction deadlines should be handled early.
- Save the record after the visit. Keep copies of vaccine records, certificates, receipts, inspection correspondence or referral paperwork.
School immunizations, WIC appointments, dental appointments, birth certificate needs, food permit deadlines and environmental health questions can all take longer than expected. Waiting until the last week before school, employment, travel, camp, closing, inspection or permit deadlines is a weak plan. Call early.
Immunizations, school shots and Tennessee vaccine records
Bradley County Health Department can help residents with immunizations and vaccine-related questions. Tennessee’s local health departments offer immunizations, and the Tennessee Department of Health maintains the Tennessee Immunization Information System, known as TennIIS. If you need an immunization record urgently, the state advises contacting your healthcare provider or local health department during regular business hours.
For parents, the practical use case is usually school compliance. Tennessee school and childcare requirements can involve age, grade level, catch-up doses and official certificate forms. Do not assume an old parent-held record is enough. Bring every vaccine record you have and ask the Bradley County office what the school needs.
For child and school vaccines
- Call 423-728-7020 and ask for immunization scheduling.
- Bring the child’s vaccine record and school form.
- Ask whether a parent or legal guardian must be present.
- Ask whether the vaccine is available that day.
- Ask whether the visit can produce the school certificate you need.
For adult vaccines
- Ask what adult vaccines are available locally.
- Bring prior vaccine history if you have it.
- Ask about cost, insurance and eligibility.
- Ask whether COVID-19, flu, RSV or other seasonal vaccines are currently available.
- Keep proof after the visit for work, school or medical records.
How to request Tennessee immunization record help
If Bradley County Health Department cannot immediately provide what you need, Tennessee’s immunization program can help search TennIIS records. The TennIIS records email listed by the state is TennIIS.Records@tn.gov, and the state immunization help phone is 800-342-1813. If you need a record fast for school or work, start with your provider and the local health department first because state record searches may take additional time.
| Vaccine need | Best first step | Common mistake |
|---|---|---|
| School certificate | Call Bradley County Health Department and bring all vaccine records. | Waiting until the first week of school or assuming a screenshot is enough. |
| Lost vaccine record | Ask your doctor, pharmacy, school and local health department; then ask TennIIS if needed. | Assuming the state has every older shot record. |
| Adult catch-up shot | Call to ask what vaccines are available and whether appointment is required. | Arriving without prior records or payment information. |
| Seasonal vaccine | Ask whether flu, COVID-19 or RSV vaccines are available locally. | Assuming every vaccine is stocked every day. |
WIC, nutrition and family support in Bradley County
WIC stands for Women, Infants and Children. Tennessee local health departments offer WIC services, and Bradley County residents should call 423-728-7020 and ask for WIC appointments, eligibility and documentation. WIC is a nutrition program, not a general welfare office and not the same as SNAP, TennCare or a pediatric clinic visit.
WIC is especially important for eligible pregnant people, postpartum parents, breastfeeding parents, infants and children under five. It can help with nutrition education, breastfeeding support, healthy food benefits and referrals. Your eligibility and documentation may depend on household details, pregnancy or child age, proof of residence, income or program participation, so call before you arrive.
| WIC question | What to ask Bradley County | What to prepare |
|---|---|---|
| Am I eligible? | Ask for WIC eligibility screening and appointment steps. | Household size, income or benefit information, pregnancy status or child age, proof of residence and ID if requested. |
| I need breastfeeding help | Ask for breastfeeding support through WIC. | Baby’s age, feeding concern, medical notes if relevant and appointment availability. |
| I moved to Bradley County | Ask how to transfer WIC or start a new local WIC file. | Previous WIC information, new address and phone number. |
Primary care, dental services and public health clinic care
The Tennessee local health department listing marks Bradley County with primary care services and dental services. This is important because not every county clinic offers the same clinical mix. It also means you should not assume availability without calling. Ask what services are open, whether appointments are required, who qualifies and what payment rules apply.
Primary care questions to ask
- Is primary care currently available at Bradley County Health Department?
- Who qualifies for the service?
- What documents, insurance or payment information are needed?
- Can the clinic manage the issue, or should I use a private provider or urgent care?
- How soon is the next appointment?
Dental questions to ask
- Is the dental clinic accepting appointments?
- Are services for children, adults or both?
- Are emergency dental needs accepted?
- Is TennCare, Medicaid, sliding-fee or self-pay available?
- What should I bring to the dental visit?
Local clinic reality check
A county health department is not a full hospital and not a replacement for emergency care. It can be a strong local starting point for preventive care, public health services, basic clinic routing, dental availability and care coordination, but urgent chest pain, stroke symptoms, severe breathing problems, major injury, severe allergic reaction, overdose or active danger requires 911 or emergency care.
STD, HIV, TB and communicable disease services
Tennessee county health departments provide preventive education, confidential testing, treatment and partner notification for sexually transmitted diseases, including HIV/AIDS. Tennessee county health departments also support tuberculosis control, including medication and follow-up care for patients diagnosed with TB. For Bradley County, call 423-728-7020 and ask how to access STD, HIV or TB services locally.
STD and HIV testing
Ask about appointment availability, confidentiality, cost, testing type, treatment options and what identification or payment information is needed.
TB follow-up
If you have a positive TB test, exposure notice or treatment plan, call promptly and ask what paperwork or provider referral should be brought.
Disease reporting
Providers, schools, facilities and residents should use official public health reporting routes when there is a reportable disease concern or outbreak question.
If you have severe symptoms, trouble breathing, chest pain, signs of stroke, severe dehydration, loss of consciousness, serious injury or any immediate danger, do not wait for a county health department appointment. Call 911 or seek emergency care.
Birth and death certificates at Tennessee local health departments
Tennessee local health departments can provide certified copies of birth certificates for Tennessee births and certified copies of death certificates for deaths occurring in Tennessee. Bradley County residents should call 423-728-7020 before visiting to confirm whether the certificate they need is available locally, what identification is required, what fee applies, how payment is accepted and whether any restrictions apply.
The Tennessee Department of Health also lists the state Vital Records phone number as 615-685-4700. Use that state line when the local office tells you the request needs state-level handling, when you need more detailed vital-record rules, or when your record situation is more complicated than a standard certified copy.
| Vital record need | Best first step | Bring or ask about |
|---|---|---|
| Tennessee birth certificate | Call Bradley County Health Department at 423-728-7020. | Photo ID, eligibility, exact name, date of birth, fee and payment type. |
| Tennessee death certificate | Ask Bradley County whether the death certificate can be issued locally. | Decedent name, date of death, relationship, ID, fee and whether the record is available. |
| Marriage or divorce record | Ask whether you need county clerk, court clerk or TDH Vital Records routing. | County of event, date, names, certified copy need and state rules. |
| Out-of-state record | Contact the state where the event occurred. | Tennessee local health departments do not issue every other state’s records. |
Do not confuse a hospital birth record, county clerk record, court record and certified vital record. If a school, passport office, DMV, employer, insurance company or court asks for a certified copy, call first and confirm exactly which certificate type is required.
Environmental health: food, pools, lodging, tattoo, body piercing, campgrounds and rabies
Tennessee’s Environmental Health Program permits and inspects food service establishments, hotels, public swimming pools, tattoo establishments, body piercing establishments, bed and breakfasts and organized campgrounds. Environmental health staff also investigate animal exposures for rabies control and distribute state rabies tags to veterinarians.
For Bradley County residents, the practical route is to call 423-728-7020 and ask for Environmental Health. If your question is state-level, the Tennessee Environmental Health Program lists 615-741-7206 and the email Geh.health@tn.gov. Start local for Bradley County restaurant, pool, lodging, tattoo, campground or rabies-exposure issues.
| Environmental need | Best route | Details to prepare |
|---|---|---|
| Restaurant or food service complaint | Call Bradley County Health Department and ask for Environmental Health. | Business name, address, date, time, food item, what happened and whether anyone became sick. |
| Restaurant inspection score | Use Tennessee restaurant inspection score resources or ask local Environmental Health. | Business name, city and location. |
| Pool, hotel, campground, tattoo or body piercing concern | Ask for Environmental Health at the local office. | Facility name, address, permit question, inspection concern or complaint details. |
| Animal bite or rabies exposure | Call local health department; get medical care first if injury is serious. | Animal type, owner if known, vaccination status if known, incident location and whether treatment was needed. |
How to report a food illness or restaurant complaint clearly
- Write the exact place. Include the restaurant or facility name, street address and city.
- Write the date and time. This helps staff connect your report to an inspection, food batch or service period.
- Describe the public health risk. Mention undercooked food, unsafe temperatures, pests, sewage, dirty equipment, water issue, illness or poor handling.
- List symptoms if illness occurred. Keep the facts clean: who got sick, when symptoms started and what was eaten.
- Call the local office. Ask for Environmental Health and follow the official complaint process.
Animal bites and rabies exposure in Bradley County
Animal bites and rabies exposure concerns are public health issues, not just animal-control issues. Tennessee Environmental Health staff investigate animal exposures for rabies control. If a person is bitten or saliva from a potentially rabid animal contacts eyes, nose, mouth or an open wound, call for guidance quickly. If the injury is serious, seek medical care first.
What to report
- Dog, cat, bat, raccoon, skunk, fox or other mammal bite.
- Scratch or saliva exposure involving a suspicious animal.
- Unknown animal ownership or vaccination status.
- Wild animal contact with a person or pet.
- Any bite involving a child, face, hand or serious wound.
Information to collect
- Date, time and location of exposure.
- Animal type, owner and vaccination information if known.
- Victim name and contact information.
- Whether medical care was received.
- Whether the animal can be observed or located.
Nearby Southeast Tennessee health department offices
If you live near the county line, make sure you call the right county. Tennessee’s Southeast Region includes several nearby county health department offices. Bradley County residents should use Bradley County unless the service, residence, school, property or record belongs in another county.
| Nearby county office | Address | Phone | When it may matter |
|---|---|---|---|
| Bradley County | 201 Dooley Street SE, Cleveland, TN 37311 | 423-728-7020 | Use for Bradley County residents, Bradley County public health services and local Cleveland-area needs. |
| McMinn County | 393 County Road 554, Athens, TN 37303 | 423-745-7431 | Use if the address, school, property or record is in McMinn County. |
| Polk County | 2279 Parksville Road, Benton, TN 37307 | 423-338-4533 | Use for Polk County public health questions. |
| Meigs County | 389 River Road, Decatur, TN 37322 | 423-334-5185 | Use if your service belongs in Meigs County. |
| Rhea County | 344 Eagle Lane, Evensville, TN 37332 | 423-775-7819 | Use for Rhea County residents or records. |
What Bradley County Health Department does not replace
A strong public health guide should also stop bad assumptions. The health department is useful, but it is not the answer to every health-related problem.
Do not use it instead of emergency care
For chest pain, stroke symptoms, severe breathing problems, major injury, overdose, severe allergic reaction, uncontrolled bleeding or immediate danger, call 911.
Do not use it as a full hospital
The health department may offer public health clinic services, primary care and dental services, but it is not a hospital emergency department or full specialty-care center.
Do not use it for every county record
Vital records are one category. Deeds, court records, marriage licensing, property taxes and unrelated county records usually belong to other county offices.
Do not guess about out-of-county services
If the property, school, restaurant, birth, death or public health event happened outside Bradley County, ask the correct county health department first.
Official Bradley County and Tennessee health links
Use official pages for final verification before visiting, paying, requesting records, filing a complaint or relying on a service schedule.
Main local pages
Programs and services
Environmental and records
Bradley County Health Department FAQ
What is the Bradley County Health Department phone number?
The main Bradley County Health Department phone number is 423-728-7020. Call this number for appointments, immunizations, WIC, clinic services, vital records questions, environmental health routing, dental availability and general public health help.
Where is the Bradley County Health Department located?
The office is located at 201 Dooley Street SE, Cleveland, TN 37311. Call before visiting to confirm your service, appointment requirements and what documents to bring.
What are the Bradley County Health Department hours?
The Tennessee Department of Health local health department listing shows Bradley County Health Department hours as 8:00 AM to 4:30 PM, Monday through Friday.
Who is the Bradley County Health Department county director?
The Tennessee Department of Health local health department listing names Brittany Hopkins as the Bradley County Director.
Does Bradley County Health Department offer WIC?
Tennessee local health departments offer WIC services. Bradley County residents should call 423-728-7020 and ask for WIC eligibility, appointments, breastfeeding support and required documents.
Can I get immunizations at Bradley County Health Department?
Yes. Tennessee local health departments offer immunizations. Call 423-728-7020 to ask about vaccine availability, appointment requirements, school forms, adult vaccines and Tennessee immunization record help.
Does Bradley County Health Department provide dental services?
The Tennessee local health department listing marks Bradley County with dental services availability, and Tennessee oral health materials list Bradley County Health Department at 201 Dooley Street SE with phone 423-728-7020. Call to verify current dental appointments, eligibility, schedule and cost.
Does Bradley County Health Department provide primary care?
The Tennessee local health department listing marks Bradley County with primary care services. Call 423-728-7020 to confirm current availability, appointment rules, eligibility and required documents.
Can I get a birth certificate at Bradley County Health Department?
Tennessee local health departments can issue certified copies of birth certificates for Tennessee births. Call Bradley County Health Department at 423-728-7020 to confirm ID, fees, payment rules and whether your certificate can be issued locally.
Can I get a death certificate at Bradley County Health Department?
Tennessee local health departments can issue certified copies of death certificates for deaths occurring in Tennessee. Call 423-728-7020 before visiting to verify availability, relationship rules, ID, fees and payment method.
How do I report a restaurant complaint in Bradley County?
Call Bradley County Health Department at 423-728-7020 and ask for Environmental Health. Be ready with the business name, address, date, time, what happened and whether anyone became sick.
How do I get Tennessee immunization record help?
Start with Bradley County Health Department or your healthcare provider. Tennessee’s immunization program also lists TennIIS.Records@tn.gov and 800-342-1813 for TennIIS record questions.
Is Bradley County Health Department open on weekends?
The official Tennessee listing shows hours of 8:00 AM to 4:30 PM. It does not list weekend public hours. Call 423-728-7020 to verify holiday closures or special clinic schedules.
Is this the official Bradley County Health Department website?
No. This is an independent guide. Use the official Bradley County page, Tennessee Department of Health local health department listing and TN.gov health pages for final verification before visiting, paying, requesting records or relying on a schedule.