Roane County public health services, phone number and Rockwood clinic routes
The Roane County Health Department is at 1362 North Gateway Avenue in Rockwood, Tennessee. The main number is 865-354-1220, and regular Tennessee Department of Health hours are Monday through Friday from 8:00 a.m. to 4:30 p.m.
Residents from Rockwood, Kingston, Harriman, Oliver Springs and other Roane County communities can use the department for core public-health programs including WIC, immunizations, family planning, pregnancy testing, STI/HIV services, tuberculosis control, dental care, vital records and care-navigation services.
What does the Roane County Health Department do?
Roane County Health Department is part of Tennessee’s local public-health system. Tennessee lists WIC, breastfeeding support, family planning, health education, immunizations, pregnancy testing, STI/HIV screening and treatment, TB control, vital records, nutrition counseling, well-child screening and other preventive services as core county-health functions.
Vaccines, pregnancy testing, family planning, breast and cervical cancer screening, STI/HIV services, TB control, telehealth and preventive screenings.
WIC, breastfeeding support, nutrition counseling, care coordination, newborn screening support and Community Health Access and Navigation in Tennessee.
Birth/death certificates, health education, tobacco cessation, voter registration and referrals to appropriate state or community services.
Choose the right Roane County Health Department service
| Need | Start here | What to ask | Important distinction |
|---|---|---|---|
| General clinic help | 865-354-1220 | Appointments, eligibility, current clinic schedule and what to bring. | The Health Department is preventive/public health care, not an emergency room. |
| WIC | Roane County Health Department | Certification appointment, income/benefit documentation and participant requirements. | WIC has separate eligibility rules from ordinary medical care. |
| Vaccines | 865-354-1220 | Child/adult vaccine availability, immunization records and official Tennessee school certificate needs. | Not every historical vaccine may appear in TennIIS. |
| Dental care | 865-354-1220 | Appointment, insurance/TennCare eligibility and current dental-service availability. | Dental scheduling can differ from nursing-clinic scheduling. |
| Birth/death certificate | Health Department Vital Records | Required ID, relationship rules, current fee and payment method. | The Health Department can issue qualifying registered Tennessee records statewide. |
| Restaurant/pool/hotel inspection | Local Environmental Health | Permit, plan review, inspection or complaint requirements. | Different environmental programs have different state rules. |
| Septic permit | 865-594-0981 option 0 | Onsite wastewater permit or field-office routing. | Tennessee septic permitting is generally a TDEC function, not the Health Department clinic desk. |
How to make a Roane County Health Department appointment
Call 865-354-1220 and tell staff the exact service you need. Tennessee county clinics offer multiple programs under one roof, but clinic times, professional staffing, eligibility and required documents can differ by program.
Say whether you need WIC, immunizations, family planning, pregnancy testing, dental, STI/HIV care, TB services, vital records or another program.
Do not assume a walk-in is available just because the building is open from 8 a.m. to 4:30 p.m.
Depending on the program, this can include photo identification, proof of income, insurance/TennCare information, immunization records or proof of relationship for a vital record.
Some Tennessee health services are free, some use income-based fees and others have fixed charges. Ask before the visit rather than assuming the service is free.
Make sure the appointment is at 1362 North Gateway Avenue and verify holiday closures or program-specific clinic hours.
Roane County WIC eligibility and appointment preparation
WIC is one of Tennessee’s core county-health services. The program provides nutrition education, breastfeeding support and approved food benefits to qualifying pregnant, postpartum and breastfeeding participants, infants and children under age five.
For the July 1, 2026-June 30, 2027 period, Tennessee WIC uses a gross-income standard at or below 185% of the federal poverty level. Limits increase with household size.
Applicants who show qualifying participation in SNAP, TANF/Families First or Tennessee Medicaid/TennCare are considered income-eligible under Tennessee WIC adjunctive-eligibility rules.
Meeting the income guideline is not the entire WIC determination. The local clinic also completes the required nutrition assessment for applicants.
Tell staff you need a WIC appointment rather than only asking for a general clinic visit.
Confirm which identity, residence, household-income or qualifying-benefit documents are needed.
WIC certification can require the applicant, infant or child to be present for assessment.
Benefits and nutrition services require ongoing WIC certification and follow-up according to program rules.
Child and adult vaccines, TennIIS records and school certificates
Immunizations are a standard Tennessee county-health service. Roane residents can call the Rockwood clinic for current child and adult vaccine availability, appointment instructions and help with Tennessee immunization records.
Ask about routine childhood immunizations and Vaccines for Children eligibility. Bring every available paper or electronic vaccine record when possible.
Tennessee makes selected adult vaccines available through local health departments. Availability and eligibility can vary by vaccine and current supply.
An ordinary TennIIS record copy is not the same as Tennessee’s official immunization certificate required for school or child care. Local health departments can help produce the official certificate when the necessary record is available.
Family planning, pregnancy testing and preventive care
Tennessee local health departments provide family-planning services, and Roane County specifically lists women’s health and family planning among its services. Programs can include contraception, pregnancy testing, counseling, routine examinations, reproductive-health education and STI screening.
Family planning
Tennessee’s family-planning program includes birth-control information and supplies, preventive checkups, emergency contraception, family-size and birth-spacing counseling, pregnancy testing, STI testing/treatment and referrals.
Cost
Tennessee says family-planning fees are based on household income using a sliding scale and that clients are not turned away solely because they cannot pay. Ask the Roane clinic what proof of income is needed.
Roane County Health Department dental services
The Tennessee Department of Health specifically lists the Roane County Health Department among its East Tennessee public-health dental clinics. The clinic is at the same 1362 North Gateway Avenue location and uses 865-354-1220.
Tennessee describes county dental services as including basic services such as examinations, fillings, extractions, cleaning, fluoride treatment, sealants, preventive education and emergency dental care, depending on clinic capacity and patient eligibility.
Ask whether the Roane clinic currently accepts your age group, TennCare status or uninsured/sliding-fee category, which services are available and whether another clinic must handle specialty treatment.
Confidential STI/HIV services and tuberculosis control
Tennessee identifies STI/HIV screening and treatment plus tuberculosis control as basic county-health services. Roane residents should call 865-354-1220 for current clinic timing and testing availability.
STI and HIV
County Health Departments provide preventive education, confidential testing, treatment and partner-notification services for sexually transmitted infections. Tell staff which service you need so they can explain testing windows, specimens and current clinic procedures.
Tuberculosis
Tennessee County Health Departments provide follow-up and medication support for people diagnosed with TB. Call the clinic if you have been notified of an exposure, have a positive test or need public-health TB guidance.
Birth and death certificates at Roane County Health Department
Tennessee’s Office of Vital Records states that county health departments can issue any Tennessee birth or death certificate that has been registered in the statewide system. You do not have to travel to the Tennessee county where the birth or death occurred.
Confirm that the record has been registered and ask about the current certificate fee and accepted payment methods.
Tennessee requires identification when submitting a certificate application. The acceptable ID and eligibility rules depend on the request.
Have the person’s full legal name, date of birth or death and other information needed to locate the record.
Amendments, delayed records, complicated legal changes and certain older or specialized requests may require Tennessee Vital Records rather than a simple county-counter issuance.
Restaurant inspections, pools, hotels, campgrounds and body art
Tennessee Environmental Health Specialists work through local Health Department infrastructure to regulate several public-facing businesses. Programs include food-service establishments, hotels, public pools, bed-and-breakfasts, organized campgrounds, tattoo studios and body-piercing establishments.
Contact the local Health Department before opening, remodeling or taking over an operation so you can determine whether plan review, inspection and a permit are required.
Hotels and public swimming pools are subject to Tennessee Department of Health regulation. Construction or major remodeling can require review before work begins.
These establishments are also regulated under Tennessee Environmental Health programs and require the appropriate permits and inspections.
Who handles septic permits in Roane County?
Septic is an important exception to the “call the Health Department for everything” rule. Tennessee Department of Health guidance points septic-system installation permits to the Tennessee Department of Environment and Conservation rather than the clinic-based Environmental Health program.
The current Roane County Government directory lists 865-594-0981, option 0 for septic assistance.
Tennessee Healthy Homes says onsite septic permits can be obtained through the Tennessee Department of Environment and Conservation and publishes 1-888-891-8332 as a state information number.
Roane County Health Department visit checklist
A short call to 865-354-1220 before driving to Rockwood can prevent a second trip, especially when the program requires proof of income, vaccine records or a scheduled clinician.
Official Roane County and Tennessee health resources
Roane County Health Department FAQs
What is the Roane County Health Department phone number?
The Roane County Health Department in Rockwood, Tennessee can be reached at 865-354-1220.
Where is the Roane County Health Department located?
The Health Department is at 1362 North Gateway Avenue, Rockwood, TN 37854.
What are Roane County Health Department hours?
Tennessee’s official local-health directory lists Roane County Health Department hours as Monday through Friday from 8:00 a.m. to 4:30 p.m. Check for holidays and program-specific appointment times before visiting.
Does Roane County Health Department offer WIC?
Yes. WIC is a core Tennessee county-health service, and Roane County specifically lists a WIC clinic at its renovated Rockwood facility. Call 865-354-1220 for an appointment.
Can I get vaccines at Roane County Health Department?
Yes. Tennessee county health departments provide immunizations, and Roane County lists vaccination services. Call 865-354-1220 for current child or adult vaccine availability and appointments.
Does Roane County Health Department have dental care?
Yes. Tennessee Department of Health Oral Health Services specifically lists the Roane County Health Department as an East Tennessee public-health dental clinic. Call ahead to confirm eligibility and available procedures.
Does Roane County offer family planning and pregnancy testing?
Yes. Tennessee county health departments provide family planning and pregnancy testing, and Roane County’s facility information specifically lists women’s health and family-planning services.
Can I get a birth or death certificate at Roane County Health Department?
Yes, for qualifying registered Tennessee records. Tennessee states that county health departments can issue birth and death certificates registered statewide, so the event does not have to have occurred in Roane County.
Does Roane County Health Department provide STI or TB services?
Yes. STI/HIV screening and treatment and tuberculosis control are standard Tennessee county-health services. Call the Rockwood clinic for the current testing schedule and appointment requirements.
Who handles septic permits in Roane County, Tennessee?
Septic permits generally route through Tennessee Department of Environment and Conservation rather than the Health Department clinic. Roane County Government currently lists 865-594-0981, option 0 for septic assistance.