Last reviewed 2026. This updated guide is for the Peoria City/County Health Department in Peoria County, Illinois. It separates the main office, vital records, WIC, immunizations, STI and HIV testing, TB services, environmental health, food inspections, well and septic permits, lead screening and common wrong-office issues.
Peoria County Health Department Services, Phone Numbers, Records and Clinic Help
Use this Peoria County Health Department guide when you need the right phone number before you call, drive, order a certificate, schedule a clinic visit, report a foodborne illness, apply for WIC, check vaccine fees, request STI testing, ask about TB services or contact Environmental Health for food, well, septic or restaurant inspection questions.
This guide is for the Peoria City/County Health Department in Peoria County, Illinois. It is not the Peoria County Clerk’s Courthouse office, a private doctor, OSF, Carle Health, Heartland Health Services, Illinois Department of Public Health headquarters, or another county health department. Peoria County vital records can involve both the Health Department and the Peoria County Clerk, so always choose the route that matches the record, year, fee and service window.
- Agency
- Peoria City/County Health Department
- Official website
- https://www.pcchd.org/
- Main office
- 2116 N Sheridan Road, Suite A, Peoria, IL 61604
- Main phone
- 309-679-6000
- Accessibility phone
- Hearing Impaired TDD: 800-526-0844
- PeoriaHealth@peoriacounty.org
- Building hours
- Monday through Friday, 8:00 AM to 4:30 PM.
- Environmental Health
- 309-679-6161. Environmental Health is closed from 12:00 PM to 1:00 PM daily.
- Vital Records
- Birth and death records: 309-679-6032. PCCHD lists birth records from 1982 to present and death records from 2008 to present.
Quick answer: what the Peoria County Health Department handles
The Peoria City/County Health Department is the local public health department for Peoria County, Illinois. Its main office is at 2116 N Sheridan Road, Suite A, Peoria, IL 61604, and the main phone number is 309-679-6000. The department’s building hours are Monday through Friday, 8:00 AM to 4:30 PM.
For residents, the most searched services are birth and death records, WIC, immunizations, STI and HIV testing, TB skin testing, childhood lead screening, food establishment inspections, foodborne illness complaints, restaurant inspection lookups, private well water permits, onsite wastewater disposal system permits and Environmental Health questions.
Do not use the same route for every task. A person ordering a birth certificate should call Vital Records, not the immunization clinic. A traveler needing vaccines should call Clinical Services, not WIC. A restaurant operator should call Environmental Health, not the County Clerk. A person who thinks they got sick after eating at a food establishment should contact the complaint route rather than leaving a general message.
Call the main line
Use 309-679-6000 when you are not sure which program handles your issue. Ask for the exact program name before leaving a detailed message.
Call Vital Records
Use 309-679-6032 for Peoria City/County Health Department birth and death records. Birth records are listed from 1982 to present; death records are listed from 2008 to present.
Call Clinical Services
Use 309-679-6655 for immunizations, travel vaccines, STI/HIV testing, TB services, communicable disease and current vaccine-fee questions.
Peoria County Health Department phone numbers by service
Use this phone directory before calling. It is designed for practical routing, not just listing departments. If your issue is a certificate, WIC, STI testing, food complaint, restaurant inspection, well permit, septic permit or child lead screening, a direct number can save several transfers.
| Need | Best phone or route | What to say before staff ask |
|---|---|---|
| General Health Department help | 309-679-6000 | Say whether you need vital records, WIC, immunizations, STI testing, TB, food safety, wells, septic, restaurant inspections or lead screening. |
| Administration and administrative support | 309-679-6101 | Use for administration, FOIA-related routing and general agency questions not tied to a clinic or inspection. |
| Vital Records: birth and death certificates | 309-679-6032 | Say whether you need a birth record, death record, burial permit question, in-person request, mail request or online request. |
| WIC Nutrition Program | 309-679-6076 | Ask about applying, completing certification, uploading documents, food package changes, formula forms or breastfeeding support. |
| Child and Family Health | 309-679-6076 or 309-679-6096 | Ask about WIC, childhood lead screening, breastfeeding, safe sleep, family health resources or child health referrals. |
| Childhood lead screening | 309-679-6076 | Say the child’s age and whether the child has already been screened through a doctor. |
| Lead hazard screening for homes | 309-679-6120 | Give the property address and explain whether the concern is peeling paint, a child lead result, rental property or home hazard question. |
| Immunizations and foreign travel vaccines | 309-679-6655 | Ask for an appointment, current vaccine price, travel vaccine consultation or school vaccine help. |
| STI and HIV testing | 309-679-6655 | Ask for a confidential testing appointment. Testing is appointment-only and identification is required. |
| Tuberculosis services | 309-679-6655 | Ask about TB skin testing, case management, exposure concerns, medication assistance or appointment scheduling. |
| Communicable diseases | 309-679-6655 | Medical providers, schools and residents should describe the disease concern, exposure or reporting question clearly. |
| Epidemiologist or data | 309-679-6010 | Ask about surveillance, public health data, epidemiology or report interpretation. |
| Environmental Health | 309-679-6161 | Ask about food, restaurant inspections, well permits, septic permits, pests, nuisance, complaints, pools or environmental health routing. |
| Private well water permits | 309-679-6161 | Give the property address and explain whether you need a permit, record, test, real estate question or water concern. |
| Onsite wastewater disposal system permits | 309-679-6161 | Give the property address and ask about septic permit, repair, installation, inspection or record requirements. |
| Restaurant inspections | 309-679-6161 | Say whether you need inspection lookup help, food establishment opening guidance, license renewal or complaint routing. |
| Report foodborne illness | 309-679-6655 or Environmental Health complaint route | Give where you ate, what you ate, date/time, symptoms, other sick people and whether medical care was needed. |
| Dental questions | 309-679-6141 | Ask for current dental routing. The PCCHD dental office closed permanently on January 31, 2025, and OSF Dental Clinic is referral-based. |
| Emergency Preparedness | 309-679-6020 | Ask about public health emergency preparedness, response planning or preparedness resources. |
Best call script
Use one direct sentence first: “I live in Peoria County, Illinois, and I need help with [birth certificate / death certificate / WIC / immunization appointment / STI testing / TB test / food complaint / well permit / septic permit / restaurant inspection].” Then give your name, phone number and the address or record details if relevant.
Do not start with a long story. Staff first need to know which program owns the issue. After the correct routing is confirmed, give the deadline, symptoms, property address, business name, record year or appointment need.
Peoria City/County Health Department office, hours and map
The Peoria City/County Health Department is located at 2116 N Sheridan Road, Suite A, Peoria, IL 61604. The main office phone number is 309-679-6000. The building is open Monday through Friday, 8:00 AM to 4:30 PM. The hearing-impaired TDD number is 800-526-0844.
One detail matters for Environmental Health: the department states that Environmental Health is closed from 12:00 PM to 1:00 PM daily. If you need a food establishment question, private well permit, septic permit or environmental complaint, avoid that lunch closure window unless the official page gives a different instruction.
Before you visit
- Confirm whether your service is walk-in, appointment-only, mail-based or online.
- Bring photo ID for vital records or confidential testing.
- Bring vaccine records and travel itinerary for immunization or travel vaccine appointments.
- Bring business, property or permit details for Environmental Health.
- Call before arriving for Environmental Health during the noon hour.
When not to drive first
- Do not drive for STI/HIV testing without an appointment.
- Do not assume TB testing can be completed in one visit; the skin test requires a reading visit 48 to 72 hours later.
- Do not assume PCCHD holds birth records before 1982 or death records before 2008.
- Do not wait for routine office hours for a medical emergency.
Birth and death records in Peoria County
The Peoria City/County Health Department Vital Records Program issues, records and maintains birth certificates, death certificates and burial permits. The PCCHD Birth and Death Records page lists birth records from 1982 to present and death records from 2008 to present. Vital Records can be reached at 309-679-6032.
Illinois vital records are not public information. The department says that only specific individuals have legal access to birth or death certificates and that no information will be given over the telephone regarding an individual’s vital records. That means you should not call expecting staff to confirm private certificate details over the phone.
| Record task | Best route | Important 2026 detail |
|---|---|---|
| Birth certificate through PCCHD | Vital Records, 309-679-6032 | PCCHD lists birth records from 1982 to present. Starting February 1, 2026, birth certificate fees are $20, with each additional copy $9. |
| Death certificate through PCCHD | Vital Records, 309-679-6032 | PCCHD lists death records from 2008 to present. Starting February 1, 2026, death certificate fees are $24, with each additional copy $13. |
| Older or courthouse records | Peoria County Clerk, 324 Main Street, Room 101 | The County Clerk maintains birth, marriage, civil union and death records for events occurring in Peoria County. |
| Online certificate order | VitalChek through official record pages | VitalChek adds processing and delivery fees. Do not use random third-party certificate sites. |
| Paternity form questions | PCCHD record page or Child Support Customer Service | Voluntary acknowledgment of paternity is available from a county clerk, health department or public aid office. |
| Record corrections, adoption or genealogy | Illinois Department of Public Health Vital Records | PCCHD directs users to IDPH for adoption records, genealogy records, record corrections and other vital-record issues. |
Birth certificate checklist
- Confirm the record range. PCCHD lists birth records from 1982 to present. Older or different records may require the Peoria County Clerk or Illinois Department of Public Health.
- Confirm entitlement. Your name must appear on the record or you must provide documents showing legal authorization to receive the record.
- Bring or submit valid identification. Vital records require identity verification.
- Use the updated 2026 fee. Starting February 1, 2026, birth certificates cost $20; each additional copy costs $9.
- Use official ordering routes only. Use PCCHD, Peoria County Clerk or official VitalChek links from official pages.
Death certificate checklist
- Confirm the death-record range. PCCHD lists death records from 2008 to present.
- Confirm legal interest. Death records are restricted to persons with a personal or property interest in the deceased person’s estate, with genealogy exceptions handled separately.
- Bring valid government-issued photo ID. Mail orders also require copies of ID and the proper application.
- Order enough copies. Estates, banks, insurance, vehicles, property and benefits may each require certified copies.
- Use the updated 2026 fee. Starting February 1, 2026, death certificates cost $24; each additional copy costs $13.
Peoria County has both a Health Department Vital Records Program and a County Clerk records office. PCCHD lists birth records from 1982 to present and death records from 2008 to present. The Peoria County Clerk maintains birth, marriage, civil union and death records for events occurring in Peoria County. If the record year, record type or eligibility is unclear, call before paying or mailing documents.
WIC and Child and Family Health services
The WIC Nutrition Program at the Peoria City/County Health Department provides nutrition education, health assessments, breastfeeding education and assistance, referrals, and WIC EBT benefits for income-eligible pregnant, breastfeeding and postpartum women and families with infants and children under age five. The WIC phone number is 309-679-6076.
New WIC clients can call 309-679-6076 to complete an application or make an appointment. The department notes that required education and certification may be completed by telephone, online or at the scheduled appointment. Because call volume can be high, the WIC page asks callers to leave one message and wait for a return call in order.
WIC can help with
- Nutrition education.
- Health assessments.
- Breastfeeding education and support.
- WIC EBT food benefits.
- Referrals to community programs and services.
- Breast pump eligibility assessment.
Who should call WIC
- Pregnant residents.
- Postpartum residents.
- Breastfeeding residents.
- Families with infants.
- Families with children under age five.
- Peoria County residents who meet income guidelines.
Extra WIC support
WIC participants can upload documents, ask about food package or formula changes, and contact breastfeeding peer support. For breastfeeding questions, PCCHD lists a breastfeeding peer counselor line at 309-679-6187.
Childhood lead screening and Milk Depot support
The Child and Family Health page lists childhood lead screening at 309-679-6076. It states that children should be tested for lead poisoning at 9 to 12 months and again at 18 to 24 months, and that lead screening tests for children are currently free at the Peoria City/County Health Department.
The department also identifies itself as an official Milk Depot for Mother’s Milk Bank of the Western Great Lakes. If you have extra breast milk and want to ask about donation, call first. The WIC brochure and Child and Family Health information also point residents to breastfeeding support and donor milk information.
Immunizations, STI/HIV testing, TB services and clinical care routing
Clinical Services can be reached at 309-679-6655. PCCHD accepts several insurance plans, Illinois Medicaid, cash, checks and credit cards with processing fees for clinical services. Fees and co-pays vary by service and insurance coverage, so call before assuming a cost.
| Clinical service | Phone | Key rule |
|---|---|---|
| Immunization Clinic | 309-679-6655 | Call for appointment, current vaccine prices and school or adult vaccine questions. |
| Foreign Travel Vaccination Clinic | 309-679-6655 | Consultation appointments are available at no charge; bring travel itinerary, immunization records and medication list. |
| STI and HIV testing | 309-679-6655 | All testing requires an appointment. Testing is available to anyone age 12 and older. Identification is required. |
| TB services | 309-679-6655 | TB services are by appointment only. PCCHD provides TB skin tests and case management, but not TB blood tests or chest x-rays. |
| Primary care at Sheridan | 309-680-7600 | Primary care services are through Heartland Health Services at Sheridan, not the same as the PCCHD clinic line. |
| Dental health | 309-679-6141 | PCCHD says its dental office closed permanently on January 31, 2025. OSF Dental Clinic at the Health and Human Services building is referral-based. |
Immunization appointment checklist
- Call 309-679-6655. The immunization clinic says to call for appointment and current vaccine prices.
- Bring vaccine records. For school, work, immigration, travel or adult records, bring the most complete record you have.
- Ask about insurance and fees. Medicaid is accepted for most vaccines; cash, checks and major credit or debit cards are accepted, with vendor processing fee added for cards.
- For travel, bring itinerary details. Travel vaccine consultations include health and risk information specific to your itinerary and vaccine recommendations for countries and travel areas.
- Do not wait until travel week. Some vaccines or series require lead time. Call early.
STI and HIV testing details
PCCHD lists testing for syphilis, chlamydia, gonorrhea, hepatitis C and HIV. STI and HIV testing requires an appointment by calling 309-679-6655. Testing is available to anyone age 12 and older. Illinois does not require parental consent for STI testing and treatment for anyone age 12 and older. Testing is confidential, but identification is required. The STI page lists testing as $35 and says fees are charged before services are provided.
TB testing details
PCCHD’s TB clinic offers tuberculosis skin tests, case management for TB clients and medication assistance when necessary based on financial need. The department does not provide TB blood tests or chest x-rays. TB services are by appointment only at 309-679-6655. TB skin testing may require one appointment to place the test and a second appointment to read it 48 to 72 hours later.
For chest pain, trouble breathing, severe allergic reaction, serious injury, overdose, severe bleeding, suicidal crisis, stroke signs, severe infection or any immediate danger, call 911 or seek emergency care. Public health clinic pages are not a substitute for emergency medical treatment.
Environmental Health, food inspections, well permits and septic permits
Environmental Health can be reached at 309-679-6161. The Environmental Health section includes food protection, food establishment inspections, food forms and applications, food safety in public health emergencies, HACCP plans, variances, private well water permits, onsite wastewater disposal system permits, pests, nuisances and other public health protection topics.
The department states that Environmental Health is closed from 12:00 PM to 1:00 PM daily. If your call is about a food license, restaurant inspection, private well permit or septic permit, avoid that time block or use the official email/contact route when available.
Food safety and inspections
Food establishments in Peoria County are inspected routinely and unannounced depending on risk classification. Inspection reports provide a snapshot of practices observed at the time of inspection.
Foodborne illness
To report illness after eating at a Peoria County food establishment, use the complaint route or call Environmental Health. Write down the date, time, food, symptoms and business location.
Well and septic
Private well water permits and onsite wastewater disposal system permits route to Environmental Health at 309-679-6161. Have the property address ready.
How to report a food or environmental complaint
- Write the exact location. Include business name, street address, city and any suite number.
- Write the exact date and time. Foodborne illness and sanitation complaints need a timeline.
- Describe the health risk. Examples include vomiting or diarrhea after a meal, pests, sewage, no hot water, unsafe temperatures, cross-contamination, standing water, failing septic or unsafe well-water concerns.
- List who is affected. If several people got sick, write names, ages, symptoms and whether anyone sought medical care.
- Use the right route. Foodborne illness can be reported through the complaint route, Environmental Health or the appropriate program number.
2026 fees and payment notes residents should know
The Peoria County Board of Health approved updated fee schedule changes for 2026. Starting February 1, 2026, fees at both Peoria City/County Health Department and the Peoria County Clerk for vital records are updated: birth certificates cost $20, each additional birth copy costs $9, death certificates cost $24, and each additional death copy costs $13.
The Board of Health also approved updates to the vaccination fee schedule. Starting January 1, 2026, PCCHD assesses vaccine fees according to private insurance as well as Medicare. Costs and charges are reviewed quarterly. Clients can call Clinical Services at 309-679-6655 for current vaccine fees. The department also approved a hardship policy with a sliding fee schedule so it can provide vaccines to people who lack insurance or cannot afford to pay.
| Fee item | 2026 amount or rule | What to verify before paying |
|---|---|---|
| Birth certificate | $20 starting February 1, 2026 | Confirm whether PCCHD, County Clerk or online ordering is the correct route for your record. |
| Additional birth copy | $9 each | Additional-copy pricing typically applies when ordered at the same time; confirm before ordering later. |
| Death certificate | $24 starting February 1, 2026 | Confirm eligibility and whether you need estate, insurance, bank, property or vehicle copies. |
| Additional death copy | $13 each | Order enough certified copies at the same time if multiple institutions need originals. |
| STI and HIV testing | STI page lists testing as $35 | Call 309-679-6655 because services are appointment-only and fees are paid before services. |
| TB skin testing | TB page lists a $35 charge for services | Confirm appointment timing and return visit for reading 48 to 72 hours later. |
| Vaccines | Costs reviewed quarterly; insurance and Medicare affect fees | Call 309-679-6655 for current vaccine fees and ask about hardship or sliding-fee eligibility. |
What the Peoria County Health Department does not handle
A strong directory page should prevent wrong visits. These are the most common Peoria public health routing mistakes.
| If you need | Do not use | Better route |
|---|---|---|
| Emergency medical care | Routine PCCHD clinic or contact page | Call 911 or go to emergency care. |
| Private doctor or hospital medical records | PCCHD Vital Records | Contact the provider, hospital, clinic, pharmacy or records custodian that created the record. |
| Marriage or civil union records | PCCHD birth/death record counter | Use the Peoria County Clerk Vital Records page at the courthouse. |
| Birth record before 1982 through PCCHD | Assume PCCHD can issue it | Contact Peoria County Clerk or Illinois Department of Public Health Vital Records. |
| Death record before 2008 through PCCHD | Assume PCCHD can issue it | Contact Peoria County Clerk or Illinois Department of Public Health Vital Records. |
| TB blood test or chest x-ray | PCCHD TB clinic as if it provides those services | Ask your medical provider or clinic for blood test or chest x-ray routing. |
| General adult dental care at PCCHD | The old PCCHD dental office | PCCHD says its dental office closed permanently on January 31, 2025; OSF Dental Clinic is referral-based. |
| SNAP, Medicaid or cash-assistance casework | PCCHD main line as if it is the benefits case office | Use Illinois Department of Human Services or the correct benefits office. |
Peoria County service area and nearby confusion
This page is for Peoria County, Illinois. It is relevant for residents and businesses in Peoria County, including public health services tied to birth and death records, restaurant inspections, food establishment licensing, WIC, lead screening, well and septic permits, immunizations, STI testing and TB services.
Boundary rule
Use the location of the record, property, restaurant, school, clinic need or exposure event. A food complaint belongs to the jurisdiction where the food establishment is located. A birth or death certificate depends on where and when the event was registered. A well or septic permit depends on the property address. If you are near a county line, call first.
Official Peoria County Health Department links used in this guide
Use these official pages for final verification before you visit, pay, mail documents, schedule an appointment, request a record, report a complaint or rely on a deadline.
Vital records
WIC and family health
Clinical services
Environmental Health
Peoria County Health Department FAQ
What is the Peoria County Health Department phone number?
The main Peoria City/County Health Department phone number is 309-679-6000. Vital Records is 309-679-6032, WIC is 309-679-6076, Clinical Services is 309-679-6655, and Environmental Health is 309-679-6161.
Where is the Peoria City/County Health Department located?
The main office is at 2116 N Sheridan Road, Suite A, Peoria, IL 61604.
What are the Peoria County Health Department hours?
The building is open Monday through Friday, 8:00 AM to 4:30 PM. Environmental Health is closed from 12:00 PM to 1:00 PM daily.
Does PCCHD issue birth certificates?
Yes. The Peoria City/County Health Department Vital Records Program issues, records and maintains birth certificates. The PCCHD page lists birth records from 1982 to present. Call Vital Records at 309-679-6032.
Does PCCHD issue death certificates?
Yes. The Peoria City/County Health Department Vital Records Program issues, records and maintains death certificates. The PCCHD page lists death records from 2008 to present. Call Vital Records at 309-679-6032.
How much is a Peoria County birth certificate in 2026?
Starting February 1, 2026, birth certificates cost $20, and each additional copy costs $9 at both Peoria City/County Health Department and Peoria County Clerk.
How much is a Peoria County death certificate in 2026?
Starting February 1, 2026, death certificates cost $24, and each additional copy costs $13 at both Peoria City/County Health Department and Peoria County Clerk.
What is the Peoria County WIC phone number?
The WIC Nutrition Program phone number is 309-679-6076. New WIC clients can call this number to complete an application or make an appointment.
How do I schedule immunizations?
Call the Immunization Clinic at 309-679-6655. Immunizations are by appointment, and the department says to call for current vaccine prices.
Does PCCHD offer travel vaccines?
Yes. The Foreign Travel Vaccination Clinic uses 309-679-6655. Bring your travel itinerary, up-to-date immunization records and list of current medications.
How do I schedule STI or HIV testing?
Call 309-679-6655. PCCHD says all STI and HIV testing requires an appointment. Testing is available to anyone age 12 and older, is confidential, and requires identification.
How much is STI and HIV testing?
The PCCHD STI and HIV testing page lists testing as $35. Fees are charged before services are provided, and the clinic accepts cash, check or credit card payments.
Does PCCHD provide TB testing?
Yes. PCCHD provides TB skin testing by appointment at 309-679-6655. It does not provide TB blood tests or chest x-rays. TB skin testing requires a return visit for the test reading 48 to 72 hours later.
How do I contact Environmental Health?
Call 309-679-6161. Environmental Health handles food safety, restaurant inspections, private well water permits, onsite wastewater disposal system permits, foodborne illness complaints and related environmental health issues.
How do I report foodborne illness in Peoria County?
Use the official complaint route or call the department. PCCHD says foodborne illness complaints can be filed by calling 309-679-6161 or using the official complaint page. Be ready with the restaurant name, date, food eaten, symptoms and other sick people.
Does PCCHD still have a dental office?
PCCHD says its dental office closed permanently on January 31, 2025. The OSF Dental Clinic at Peoria County’s Health and Human Services building is referral-based.
Is Peoria County Health Department the same as the County Clerk?
No. They are separate offices. PCCHD has a Vital Records Program for birth and death records in its listed ranges, while the Peoria County Clerk at 324 Main Street, Room 101 maintains birth, marriage, civil union and death records for events occurring in Peoria County.