Last reviewed 2026. This guide is for Multnomah County Health Department in Oregon, including Portland, Gresham, Troutdale, Fairview, Wood Village and nearby county communities. It separates the administrative office, community health clinics, birth and death certificates, WIC, food safety, communicable disease, mental health crisis routing and Environmental Health so users do not call the wrong desk.
Multnomah County Health Department phone numbers, offices and service shortcuts
If you searched for the Multnomah County Health Department, you probably need one of five things fast: a clinic appointment, a birth or death certificate, WIC help, a food safety or restaurant concern, or the right public health number for disease, vaccines, mental health or environmental health. This page gives the correct local routes instead of mixing every county service into one confusing phone list.
Multnomah County Health Department has an administration office, public health programs, Environmental Health, Behavioral Health, and a Community Health Center network. These are not all the same front desk. Do not send medical test results or private medical information to the general Health Department administration email. For a medical emergency, call 911 or go to a nearby emergency room.
- Agency
- Multnomah County Health Department
- Official website
- https://multco.us/departments/health-department
- Administration address
- 619 NW 6th Ave, Portland, OR 97209
- Administration phone
- 503-988-3674; Fax 503-988-3676; TDD 877-735-7525
- Administration email
- hd.directorsoffice@multco.us. Do not send private medical information or test results to the general email.
- Health Center phone
- 503-988-5558, Monday-Friday 7:30 a.m.-5:30 p.m. for scheduling, visit changes, general clinic questions and after-hours advice routing.
- Vital Records
- Birth and death certificates: 503-988-3745; vitals@multco.us
- Environmental Health
- 847 NE 19th Ave, Suite 350B, Portland, OR 97232; Phone 503-988-3400; Email eh.front.office@multco.us
- Leadership
- Rachael Banks, Health Department Director; Valdez Bravo, Deputy Director of Operations; Kirsten Aird, Director, Public Health; Dr. Richard Bruno, Health Officer.
Quick answer: what Multnomah County Health Department can help with
Multnomah County Health Department works across public health, clinic care, behavioral health systems, environmental health, health inspections, disease control, emergency medical services, corrections health and the medical examiner program. For everyday users, the most searched services are clinics, WIC, birth and death certificates, STI clinic, communicable disease questions, vaccines, restaurant inspections, food poisoning reports, food handler cards, pests, wood smoke complaints, mental health crisis help and medical records.
The fastest path depends on the service. If you need a clinic visit, do not call the administration office first. Call the Multnomah County Community Health Center at 503-988-5558. If you need a birth or death certificate for an event that happened in Multnomah County within the last six months, use Vital Records at 503-988-3745. If you need food safety, restaurant scores, food handler cards or environmental licensing, call Environmental Health at 503-988-3400. If you need 24/7 mental health crisis support, call 503-988-4888.
Call the Health Center
Use 503-988-5558 for scheduling, visit changes, general clinic questions, and after-hours nursing advice after the Health Center is closed.
Use Vital Records
Multnomah County Vital Records issues birth and death certificates for events that happened in Multnomah County within the last six months.
Call Environmental Health
Use 503-988-3400 for food handler cards, restaurant inspections, food safety, food poisoning concerns, lodging, pools, spas and licensing questions.
Multnomah County Health Department phone numbers by service
The official contact list is long because Multnomah County separates public health administration, clinics, behavioral health, Environmental Health, Vital Records and specialized programs. Use the table below to avoid getting bounced between departments.
| Need | Correct phone or email | Best first sentence when you call |
|---|---|---|
| Health Department administration | 503-988-3674; hd.directorsoffice@multco.us | Say you need general Health Department administration, public information or department-level routing. Do not send private medical details by general email. |
| Community Health Center appointment or visit change | 503-988-5558 | Say whether you are a new patient, current patient, need to schedule, need to change a visit, or need after-hours advice. |
| Billing and clinic payment questions | 503-988-4753; sliding-scale help 503-988-5270 | Ask what billing documents, insurance information or sliding-scale forms you need before the visit. |
| Medical records | 503-988-3997 | Say whether the record was created by a Multnomah County Health Center, STI clinic or another provider. |
| Birth and death certificates | 503-988-3745; vitals@multco.us | Say whether the birth or death happened in Multnomah County and whether it was within the last six months. |
| WIC and breastfeeding support | 503-988-3503 | Say whether you are pregnant, postpartum, breastfeeding, calling for an infant, or calling for a child under age five. |
| Pregnancy support | 503-988-3520; Healthy Birth Initiative 503-988-3387 | Say if you need pregnancy support, a newborn program, community support, or a referral. |
| Communicable disease questions | 503-988-3406; diseasereport@multco.us | Say whether you are a provider reporting disease, a resident asking about exposure, or a school or workplace asking for public health guidance. |
| STI clinic and HIV testing | STI Clinic 503-988-3700; test results 503-988-5727 | Ask for STI clinic appointment availability, testing route, results desk timing or urgent HIV exposure guidance. |
| Tuberculosis | 503-988-3406 | Say whether this is TB exposure, testing history, referral, treatment question or provider reporting. |
| Vaccines | 503-988-4724; immiprogram@multco.us for vaccine clinic host help | Say whether you need school vaccines, a vaccine resource list, community vaccine clinic help or school reporting help. |
| Mental health crisis or addiction services | 24/7 Mental Health Call Center 503-988-4888; Línea latine 503-988-4853 | Say if you are in crisis, need urgent mental health help, or need help finding mental health or addiction services. |
| Food handler card, food poisoning or restaurant scores | 503-988-3400; FoodSafety@multco.us | Say whether you need a food handler card, restaurant score, licensing, inspection or illness report. |
| Environmental Health licensing | 503-988-3400; eh.front.office@multco.us | Say whether you need food service, food cart, lodging, pool, spa, tobacco retail license or drinking water help. |
| Vector control, rats, mosquitoes, ticks, bed bugs | 503-988-3464; vector.nuisance@multco.us | Describe the pest, address or area, whether it is inside or outside, and whether it is a rental, business, school or public location. |
| Wood smoke complaints | 503-988-0035; woodsmokecomplaints@multco.us | Give the location, time, recurring pattern and what you observed. |
| Medical examiner | 503-988-0055 | Say whether this is a medical examiner records question, family question, agency contact or death investigation-related request. |
Phone strategy that saves time
Lead with the program name and your location. For example: “I live in Gresham and need a birth certificate from a birth two months ago,” or “I run a food cart in Portland and need food handler card help,” or “I am a school staff member asking about immunization reporting.” Clear routing beats a long explanation.
Have the correct details ready: date of birth or death for Vital Records, patient name and date of birth for clinic records, school or childcare name for immunization reporting, restaurant name and address for food complaints, and exact location for vector control or wood smoke reports.
Health Department administration office and map
The Health Department administration office is at 619 NW 6th Ave, Portland, OR 97209. This office is useful for department-level contact, administration, public information and general program routing. It is not the same as every clinic, WIC site, Environmental Health office, Vital Records order path or emergency service.
Use the administration office for
- General Health Department administration contact.
- Department-level public information routing.
- Media routing through the official press office contact.
- Finding the correct program when the service list is unclear.
- Health Department director’s office questions.
Do not use administration first for
- Scheduling a medical or dental visit.
- Requesting birth or death certificates.
- Reporting private lab results by general email.
- Food handler card questions.
- Medical emergencies or urgent mental health crisis help.
Multnomah County Community Health Center: appointments, clinics and payment
The Multnomah County Community Health Center is the practical route for medical care, dental care, pharmacy services, student health, mobile clinic help, HIV care and patient services. Call 503-988-5558 Monday-Friday, 7:30 a.m.-5:30 p.m. to schedule or change a visit and for general questions. The same number also routes to an after-hours advice line when the Health Center is closed.
The Health Center network includes seven clinics with medical, dental and pharmacy services, nine Student Health Centers for children ages 5-18, one dental-only clinic in downtown Portland and one clinic specializing in care for people living with HIV. This matters because the “Multnomah County Health Department” search result might not show the clinic closest to you.
Current or new patient
Call 503-988-5558 to schedule or change a visit. Current patients may also use Multnomah County MyChart for scheduling and messages.
Clinic locations
Use the official locations page to find clinics, student health centers, pharmacy locations and mobile clinic stops across Multnomah County.
Paying for care
The Health Center uses a sliding scale based on what you can pay. For billing questions call 503-988-4753. For sliding-scale questions call 503-988-5270.
If you are having a medical emergency, call 911 now or go to a nearby emergency room. Do not wait for the Health Center phone line, MyChart message, a county email response or a routine appointment.
Birth and death certificates in Multnomah County
Multnomah County Vital Records registers births and deaths that occur in Multnomah County and issues certified copies for events within six months of the birth or death. After six months, you must request the record from Oregon Health Authority Vital Records. This six-month rule is the key detail most people miss.
Vital Records can process requests online, by mail or in person. The official page says requests are processed within 1-3 business days. In-person service is Monday-Friday, 8 a.m.-4:30 p.m., but visitors should arrive by 3:30 p.m. so the order can be completed.
| Certificate need | Correct route | What to prepare |
|---|---|---|
| Birth certificate within 6 months | Multnomah County Vital Records; 503-988-3745; vitals@multco.us | Full name on record, date of birth, hospital and county of birth, mother’s full maiden name, return address, phone number, relationship and copy of current picture ID. |
| Death certificate within 6 months | Multnomah County Vital Records | Name on record, date and place of event, relationship or legal reason, picture ID and required proof such as marriage certificate, birth certificate or power of attorney when applicable. |
| Record older than 6 months | Oregon Health Authority Vital Records | Do not keep calling the county after the six-month window. Use the state vital records route. |
| In-person order | Vital Records in person, Monday-Friday 8 a.m.-4:30 p.m. | Arrive by 3:30 p.m. with ID, fee and relationship proof so the order can be completed. |
Vital Records fees
| Item | Official fee | Practical note |
|---|---|---|
| Birth or death certificate, first copy | $25 | Make check or money order payable to Multnomah County Vital Records if ordering by mail. |
| Each additional copy | $25 | Order the number of copies you truly need. Some agencies require certified copies, not photocopies. |
| Online processing fee | $7 per order | Online ordering can save a trip, but the processing fee is separate from certificate fees. |
Do not assume “county health department” means every Oregon vital record. Multnomah County can only issue birth and death certificates for events that occurred in Multnomah County and only within the first six months. Older records go to Oregon Health Authority Vital Records.
WIC, breastfeeding and pregnancy support
Multnomah County WIC provides healthy foods, nutrition education and breastfeeding support to pregnant people, infants and children under five. The WIC phone number is 503-988-3503. WIC hours are Monday-Friday, 8:30 a.m.-5 p.m.. The county says WIC clinics often have same-day or next-day appointments. If you are signed up for WIC texting, you can text APPT TODAY to 503-988-3503.
WIC may help if
- You are pregnant.
- You are a new parent.
- You are breastfeeding.
- You have a baby or young children under age five.
- You need nutrition support, breastfeeding support or food benefit guidance.
Prepare before applying
- Bring ID and contact information.
- Bring proof of income or benefits when requested.
- Bring child or pregnancy information.
- Ask about same-day or next-day appointment availability.
- Use the official WIC locations page before choosing a site.
Pregnancy support is separate from WIC but often related. The Health Department contact list routes pregnancy support to 503-988-3520 and Healthy Birth Initiative to 503-988-3387. If you are not sure whether you need WIC, pregnancy support, a Health Center appointment or a community resource referral, call WIC or the Health Center and ask for the right first step.
Open Multnomah County WIC and WIC locations and hours.
Immunizations, school vaccines and vaccine records
Multnomah County’s vaccine pages are useful for parents, schools, child care providers and residents trying to catch up on required immunizations. The county says it no longer hosts or provides vaccines for community vaccine clinics, but it offers resources and can help connect people with pharmacies or clinics who can host vaccine clinics. For vaccine questions from the county contact list, call 503-988-4724. For help finding a pharmacy or clinic to host a vaccine clinic, email immiprogram@multco.us.
Schools and childcare facilities must report immunization status to the Health Department each year in January and February. Parents should check requirements early because Oregon school exclusion deadlines can arrive before families expect them. If your child is missing vaccines, do not wait until the letter comes home from school. Use MyChart if you are a Health Center patient, call the Health Center, or use the county immunization resources page to find local vaccine options.
For parents
- Check the child’s vaccine record.
- Confirm school, preschool or childcare requirements.
- Use Health Center MyChart or call 503-988-5558 if your child is a patient.
- Call 2-1-1 or use the county vaccine resource list if you need community vaccine options.
- Do not wait until exclusion week.
For schools and childcare
- Use the official school immunization reporting page.
- Track the January and February reporting timeline.
- Review Oregon’s current school-required vaccines.
- Make sure records are complete before final submission.
- Use official county contacts when reporting questions come up.
Open Multnomah County immunizations and school immunization reporting.
Communicable disease, STI clinic, HIV, TB and measles risk
For general communicable disease questions, call 503-988-3406. The county lists diseasereport@multco.us for disease reporting contact. Health care professionals should use official physician disease reporting routes, and residents should call for guidance if they are unsure whether a workplace, school, childcare or exposure situation needs public health follow-up.
The STI Clinic is at 619 NW 6th Ave, 2nd Floor, Portland, OR 97209. The STI Clinic phone number is 503-988-3700, with phone and lobby service Monday-Friday 9 a.m.-5 p.m. The clinic lists appointment days Monday through Thursday, 9 a.m.-4:30 p.m., and Friday as phone and lobby only. Test results can be checked online with MyChart or by calling 503-988-5727 Monday-Friday, 1:30 p.m.-2:30 p.m.
If you think you were recently exposed to HIV outside of work, nPEP must be started within 72 hours of exposure. Call the STI Clinic right away. If you cannot reach the clinic, go to the nearest emergency room. This is time-sensitive and should not wait for routine messages.
| Service | Phone or route | What to know |
|---|---|---|
| Communicable disease | 503-988-3406; diseasereport@multco.us | Use for public health disease questions, provider reporting, school/work exposure routing and communicable disease guidance. |
| STI Clinic | 503-988-3700 | Monday-Thursday appointments; Friday phone and lobby only. Confirm availability before visiting. |
| STI test results | 503-988-5727 | Results desk is Monday-Friday, 1:30-2:30 p.m.; MyChart is also available. |
| Tuberculosis | 503-988-3406 | Call for TB exposure, referral or testing-history questions. |
| HIV, hepatitis C and STI testing routing | 503-988-3700 | The Health Department contact list routes hepatitis C testing, HIV testing and sexually transmitted diseases to this number. |
For 2026, do not treat measles exposure as a casual question. Multnomah County issued a clinician alert on ongoing local measles risk in 2026 and routes Multnomah County communicable disease contact to 503-988-3406. Keep MMR records current and follow official public health instructions if you are exposed or if a school, clinic or workplace contacts you about a possible exposure.
Food safety, food handler cards, restaurant inspections and food poisoning
Food safety and licensing questions go through Multnomah County Environmental Health. The main number is 503-988-3400. For food safety concerns, use FoodSafety@multco.us. For Environmental Health office questions, use eh.front.office@multco.us. The Environmental Health office is at 847 NE 19th Ave, Suite 350B, Portland, OR 97232.
Multnomah County inspects licensed food service establishments, including restaurants and food carts. Restaurant inspections are routine and unannounced, and inspection results are posted publicly. This is useful if you want to check a restaurant score before eating somewhere, opening a food business, buying a food cart or responding to a complaint.
Food handler card
Use the official food handler card route through Multnomah County Health Inspections and Licensing. Call 503-988-3400 if you are stuck or need help finding the correct test route.
Restaurant scores
Use the current restaurant scores lookup to check inspection results. If you have questions about scores, contact 503-988-3400 or FoodSafety@multco.us.
Food poisoning or unsafe conditions
Report foodborne illness or unsafe conditions at a restaurant, food cart, hotel, pool or spa. Seek medical care first if symptoms are serious.
How to make a stronger food safety report
- Write down the establishment name and exact address. Portland has many similar restaurant and food cart names, so location matters.
- Record the date and time. Foodborne illness and unsafe handling reports are weaker without a timeline.
- List what you ate or observed. Include foods, drinks, storage concerns, pests, temperature problems, handwashing concerns or visible sanitation issues.
- Write symptom timing if you got sick. Note vomiting, nausea, cramps, diarrhea, fever, headache and when symptoms began.
- Seek medical attention first for serious symptoms. A public health report does not replace medical care.
Environmental Health, pests, wood smoke, pools, lodging and drinking water
Multnomah County Environmental Health handles a wide mix of public health protection work: food service, food carts, temporary food events, restaurants, lodging, pools, spas, swim beaches, tobacco retail licensing and drinking water inspections for small systems. Environmental Health also routes concerns around pests, rats, mosquitoes, ticks, bed bugs and wood smoke through the appropriate programs.
| Environmental issue | Correct contact | Local user tip |
|---|---|---|
| Restaurants, food carts, food handler cards, pools, spas, lodging and drinking water licensing | Environmental Health, 503-988-3400; eh.front.office@multco.us | Use this route for regulated facility questions, not the general Health Department director’s office. |
| Food safety concern or foodborne illness | 503-988-3400; FoodSafety@multco.us | Report details quickly while receipts, date, time and food list are still fresh. |
| Rats, mosquitoes, ticks and bed bugs | Vector Control, 503-988-3464; vector.nuisance@multco.us | Say whether the issue is inside a home, outside, near a business, in a rental, near standing water or at a public site. |
| Wood smoke complaints | 503-988-0035; woodsmokecomplaints@multco.us | Give location, time, recurrence and whether the smoke appears linked to a stove, outdoor burning or another source. |
| Chickens, bees and farm animals in Portland | 503-988-7700 for Portland residents | City rules and county health routing can overlap, so use the listed contact path. |
Multnomah County Environmental Health handles many health inspections and environmental health topics, but building, plumbing, land use and on-site sewage disposal routing can involve other county or city offices depending on location. For property development, do not rely on a generic “health department” search result. Confirm the correct permitting office for the property address.
Mental health crisis, addiction services and urgent behavioral health help
For mental health crisis or questions about how to get mental health or addiction services in the community, use the 24/7 Mental Health Call Center at 503-988-4888. The Línea latine para la salud mental is 503-988-4853. These are free, confidential support routes listed by the county.
Do not call a routine clinic or administration number first if someone is in immediate danger. If there is imminent risk of harm, an overdose, serious injury, violence, inability to breathe, loss of consciousness or any life-threatening situation, call 911. If the situation is urgent but not immediately life-threatening, the 24/7 Mental Health Call Center is the stronger first step than a general email.
Use 503-988-4888 when
- You are in a mental health crisis.
- You need crisis services.
- You need help finding mental health or addiction services.
- You need non-urgent mental health service routing and have Oregon Health Plan or no insurance.
Use 911 when
- Someone may die or be seriously injured.
- There is an overdose emergency.
- There is active violence or immediate danger.
- There is chest pain, trouble breathing or loss of consciousness.
Multnomah County service area
Multnomah County Health Department serves Multnomah County, Oregon. That includes Portland, Gresham, Troutdale, Fairview, Wood Village, Maywood Park and unincorporated county areas such as parts of East County, Sauvie Island, Corbett and rural Columbia River Gorge communities. Some services are countywide, while others depend on whether you are a Health Center patient, whether an event happened in Multnomah County, whether a school or childcare is in county boundaries, or whether an inspection or licensing issue is under Environmental Health.
What Multnomah County Health Department does not handle
Most user frustration comes from calling the Health Department for services that belong somewhere else. Use this quick separation before you visit or email.
| If you need | Do not use | Correct route |
|---|---|---|
| Life-threatening medical emergency | Health Department administration, MyChart message, clinic voicemail or email | Call 911 or go to a nearby emergency room. |
| Birth or death certificate older than 6 months | Multnomah County Vital Records | Request it from Oregon Health Authority Vital Records. |
| Private hospital records or private doctor records | County medical records unless the county created the record | Contact the provider, hospital or clinic that created the record. |
| Building, electrical or land-use permit routing | General Health Department phone only | Confirm the correct city or county permitting office for the property address. |
| General county services outside health | Health Department program lines | Use Multnomah County general information or the specific county department page. |
Official Multnomah County Health Department links
Use these official pages for final verification before visiting, paying, submitting records, relying on a fee, filing a complaint or using a clinic schedule.
Main Health Department
Clinics and patient care
Records and family health
Disease, vaccines and STI
Food and Environmental Health
Mental health and hazards
Multnomah County Health Department FAQ
What is the Multnomah County Health Department phone number?
The Health Department administration phone number is 503-988-3674. For clinic appointments and Health Center questions, call 503-988-5558. For Vital Records, call 503-988-3745. For Environmental Health, food handler cards and restaurant inspections, call 503-988-3400.
Where is Multnomah County Health Department located?
The Health Department administration office is at 619 NW 6th Ave, Portland, OR 97209. Environmental Health is at 847 NE 19th Ave, Suite 350B, Portland, OR 97232. Clinic locations vary across Multnomah County, so use the Health Center locations page before driving.
How do I schedule a Multnomah County Health Center visit?
Call 503-988-5558 Monday-Friday, 7:30 a.m.-5:30 p.m. to schedule or change a visit and for general Health Center questions. Current patients may also use Multnomah County MyChart where available.
Does Multnomah County Health Department issue birth certificates?
Yes, but only for births that occurred in Multnomah County within the last six months. After six months, request the birth certificate from Oregon Health Authority Vital Records. Multnomah County Vital Records phone is 503-988-3745.
Does Multnomah County Health Department issue death certificates?
Yes, for deaths that occurred in Multnomah County within six months of the date of death. After six months, use Oregon Health Authority Vital Records. Call 503-988-3745 or email vitals@multco.us for county Vital Records questions.
How much is a Multnomah County birth or death certificate?
The official Vital Records page lists $25 for the first birth or death certificate copy, $25 for each additional copy and a $7 online processing fee per order when ordering online.
What is the Multnomah County WIC phone number?
The Multnomah County WIC phone number is 503-988-3503. WIC is open Monday-Friday, 8:30 a.m.-5 p.m. If you are signed up for WIC texting, you can text APPT TODAY to 503-988-3503 for appointment help.
Who do I call for food handler cards or restaurant inspections?
Call Multnomah County Environmental Health at 503-988-3400. Use the Health Inspections and Licensing page for food handler cards, food service licensing, restaurant scores, food carts, temporary food events, pools, spas, lodging and related Environmental Health services.
How do I report food poisoning in Multnomah County?
Use the official Food Safety Concerns page, call 503-988-3400 or email FoodSafety@multco.us. If symptoms are serious, seek medical attention first. If it is a medical emergency, call 911.
What is the Multnomah County STI Clinic phone number?
The STI Clinic phone number is 503-988-3700. Phone and lobby service is Monday-Friday 9 a.m.-5 p.m. Test results can be checked by calling 503-988-5727 Monday-Friday, 1:30 p.m.-2:30 p.m., or through MyChart.
Who do I call for communicable disease or TB questions?
Call Communicable Disease Services at 503-988-3406. Providers and reporting entities should use official disease reporting routes. Residents with exposure questions, TB questions, measles concerns or school/workplace public health questions can also start with this number.
What number do I call for mental health crisis support?
Call the Multnomah County 24/7 Mental Health Call Center at 503-988-4888. For the Línea latine para la salud mental, call 503-988-4853. If someone is in immediate danger or has a life-threatening emergency, call 911.
Who handles rats, mosquitoes, ticks or bed bugs?
Multnomah County Vector Control handles rats, mosquitoes, ticks and bed bugs. Call 503-988-3464 or email vector.nuisance@multco.us. Give the exact location and describe whether the issue is inside, outside, standing water, a rental, a business or a public location.
Who is the Multnomah County Health Department Director?
The official Health Department leadership page lists Rachael Banks as Health Department Director, Kirsten Aird as Director of Public Health and Dr. Richard Bruno as Health Officer.
Is this website the official Multnomah County Health Department website?
No. This is an independent directory guide. For official services, clinic hours, fees, records, disease reporting, public health notices and forms, use multco.us or the official Multnomah County Community Health Center website.