Last reviewed 2026. This guide is for the White County Health Department in Cleveland, Georgia. Because several U.S. counties share the White County name, confirm that you need the Georgia office before you call, request records, schedule vaccines or ask about environmental health permits.
White County Health Department in Cleveland: Phone, Clinic Services, WIC, Immunizations and Environmental Health
This resident-first guide helps you reach the correct White County Health Department service without guessing. Use it for the Cleveland office address, phone number, hours, general clinic services, school immunizations, WIC, child and adolescent health, infectious disease services, women’s and teen health, environmental health, wells, septic, restaurants, tourist accommodations, rabies testing routes and the vital-records warning.
This article is about White County, Georgia, with the health department office in Cleveland. It is not for White County, Indiana; White County, Tennessee; White County, Arkansas; White County, Illinois; or any other similarly named place. If your school, WIC case, birth record, septic system, restaurant complaint, well, tattoo facility, pool, tourist accommodation or county service is outside Georgia’s White County, this page is not the right local agency.
- Official agency name
- White County Health Department, Georgia
- Official county page
- whitecountyga.gov/health-department
- District health page
- District 2 Public Health White County Health Department
- Office address
- 1331 Helen Hwy, Cleveland, GA 30528
- Main phone and fax
- Main: 706-865-2191. Fax: 706-865-7745.
- Office hours
- Monday-Thursday 8:00 AM-12:00 PM and 1:00 PM-5:30 PM. Friday 8:00 AM-12:00 PM and 1:00 PM-3:00 PM.
- Environmental Health
- The county page routes Environmental Health through the Health Department. The District 2 contact page also lists White County Environmental Health at 706-348-7698 with fax 706-348-1670.
- Nurse Manager
- Rebekah Withrow, Nurse Manager, 706-865-2191.
Quick answer: what the White County Health Department can help with
The White County Health Department in Cleveland, Georgia provides county-level public health services through the local health department and District 2 Public Health network. The official county page lists general clinic services, immunizations, child and adolescent health, WIC, infectious disease services, pregnancy-related services, women’s and teen health, and Environmental Health services.
The most important practical point is that many services require an appointment or a fee check. The county page repeatedly says to call for appointment and fee information. That means you should not drive to 1331 Helen Highway expecting every test, vaccine, screening, inspection, record, WIC service or environmental complaint to be handled instantly at the front desk. Call first, ask for the correct service, and bring the right documents.
Call the main health department
For general clinic services, immunizations, WIC, child health, pregnancy-related services, women’s and teen health, infectious disease testing or basic clinic questions, start with 706-865-2191.
Ask for Environmental Health
For restaurants, pools, spas, tattoo parlors, tourist accommodations, wells, septic systems, water samples, garbage complaints or rabies testing routes, ask for Environmental Health. District 2 also lists a White County Environmental Health number at 706-348-7698.
Use Probate Court
Birth and death certificates are handled by White County Probate Court Vital Records, not the routine clinic desk. Marriage licenses also route through Probate Court.
White County Health Department phone, fax, hours and best call route
The main White County Health Department number is 706-865-2191. The fax number is 706-865-7745. Office hours are listed as Monday through Thursday from 8:00 AM to 12:00 PM and 1:00 PM to 5:30 PM, and Friday from 8:00 AM to 12:00 PM and 1:00 PM to 3:00 PM. That midday closure matters. Do not plan a walk-in visit during the lunch closure.
| Need | Best route | What to ask before you go |
|---|---|---|
| General clinic questions | 706-865-2191 | Ask whether your service requires an appointment, what fees apply and what documents to bring. |
| Immunizations | 706-865-2191 | Ask about school-required vaccines, adult vaccines, vaccine records, insurance and appointment availability. |
| WIC | 706-865-2191 | Ask about eligibility, appointment scheduling, income documents, pregnancy or child documents and breastfeeding support. |
| General clinic lab test with physician order | 706-865-2191 | The county page notes lab tests with a physician order from 8 AM-11 AM with appointment. Confirm current availability before visiting. |
| Environmental Health | 706-865-2191 or 706-348-7698 for White County EH per District 2 contact listing | Ask whether your issue belongs under restaurant, pool, tattoo, tourist accommodation, well, septic, water sample, subdivision review or rabies testing. |
| Birth or death certificate | White County Probate Court Vital Records | Confirm eligibility, ID requirements, fee, certified copy process and whether the event occurred in White County, Georgia. |
| Marriage license or marriage copy | White County Probate Court, 706-865-4141 | Ask about marriage license requirements, appointment process, certified copy options and acceptable identification. |
Call script that saves time
Say: “I am calling about White County, Georgia. I need help with [school immunization / WIC / TB skin test / pregnancy test / STD testing / well water sample / septic complaint / restaurant permit / birth certificate]. Can you tell me whether I need an appointment, what fee applies and what documents I should bring?”
That one sentence prevents the common mistake of telling a long story before staff can identify the correct program. For clinic services, patient age and vaccine records matter. For WIC, pregnancy or child status and income documentation matter. For Environmental Health, the property address, business name, permit type and complaint details matter.
White County Health Department office address, hours and map
The White County Health Department is located at 1331 Helen Hwy, Cleveland, GA 30528. This is the local office residents use for public health clinic and environmental health routing. The county page also shows the same Cleveland address in the health department contact area.
Before you drive to 1331 Helen Hwy
- Call first if the service says appointment or fee information is required.
- Do not arrive during the noon closure unless staff specifically told you to.
- Bring photo ID when identity, records or eligibility may matter.
- Bring insurance cards, Medicaid information, school forms, vaccine records, physician orders or WIC documents when relevant.
- For Environmental Health, bring the property address, business name, permit details or complaint timeline.
When this office may not be enough
- Birth and death certificates route to Probate Court Vital Records.
- Marriage licenses route to Probate Court.
- Emergencies require 911 or emergency medical care.
- Private doctor or hospital records must come from the provider that created them.
- Some Environmental Health matters may require state rules, permit review or multiple inspections.
Service area: Cleveland, Helen and White County communities
The White County Health Department serves White County, Georgia residents and local public health needs. That includes people in and around Cleveland, Helen, Sautee Nacoochee and nearby White County communities. Program eligibility can depend on county residence, patient age, pregnancy status, income, school requirement, insurance, business location, property address or the type of public health issue.
General clinic services at White County Health Department
The White County official page lists several general clinic services. These include lab tests with a physician’s order, therapeutic injections with a physician’s order, blood pressure checks, hearing and vision screenings, TST or TB skin tests, pregnancy tests and rash checks. The page notes that lab tests with physician order are available from 8 AM to 11 AM with appointment.
Do not treat that list as a guarantee that every service is always available on demand. Public health clinics can change same-day availability because of staffing, vaccine supply, holidays, clinic schedules, state program rules and public health events. The safer approach is to call before leaving home, ask whether the service is available that day, and ask what fee or paperwork applies.
| General clinic service | What it means for residents | What to bring or ask |
|---|---|---|
| Lab tests with physician order | The county page lists lab tests with a physician’s order from 8 AM-11 AM with appointment. | Bring the written order, ID, insurance/payment information and any instructions from your provider. |
| Therapeutic injections | Therapeutic injections may be available with a physician’s order. | Bring the physician order and call first to confirm medication, storage, timing and fee requirements. |
| Blood pressure checks | Useful for monitoring, but not a substitute for urgent care or emergency treatment. | Bring medication names and provider instructions if the check is part of ongoing care. |
| Hearing and vision screenings | Helpful for school, child health and referral needs. | Bring school forms, child information and guardian ID if the screening is for a child. |
| TST or TB skin test | TB skin testing often requires a return visit for reading. | Ask when you must return for the test reading before scheduling. |
| Pregnancy test or rash check | These are listed clinic services, but medical urgency should be handled through the appropriate medical route. | Bring ID, insurance/payment details and ask whether an appointment is required. |
Immunizations, school-required vaccines and vaccine audits
The White County Health Department page lists immunizations for school-required infant, child and adolescent vaccines, plus adult immunizations. It also lists state-required day care and school immunization audits. This makes the department a key local resource before school enrollment, childcare start dates, college deadlines, job-related vaccine requirements and adult catch-up vaccine needs.
The weak plan is to wait until the first week of school and assume the clinic can fix every missing record in one visit. Some vaccines require spacing. Some school forms require proof from prior providers. Some children may need records from another county, state, doctor, military clinic or pharmacy. If your child is enrolling in White County Schools, moving into Georgia or starting daycare, verify immunization status early.
For school and daycare
Call 706-865-2191 and ask about required immunizations, appointment availability, vaccine records and school or daycare forms. Bring every vaccine record you have.
For adults
Adult immunizations are listed by the county. Ask which vaccines are available, whether insurance or payment is accepted, and whether you need an appointment.
For audits
The department conducts state-required day care and school immunization audits. Schools and childcare providers should use official Health Department guidance rather than informal parent summaries.
Micro steps for parents before school starts
- Check the school requirement. Do not rely on memory. Ask the school or childcare program what immunization proof is required.
- Collect records first. Gather vaccine records from your doctor, pharmacy, prior school, military clinic, old health department or state registry if available.
- Call the clinic. Ask whether an appointment is required and whether the vaccine is in stock.
- Ask about fees. The county page says to call for appointment and fee information. Do this before you arrive.
- Keep the updated copy. After shots are completed, save a clean copy for school, camp, sports, childcare and future care.
WIC Program: nutrition help for pregnant women, infants and children
The White County page lists WIC as a supplemental food program for pregnant or breastfeeding women, infants and children up to age five who are at nutritional risk and meet income guidelines. The page also lists nutritional counseling, breastfeeding education and breastfeeding support groups. For local WIC questions, call the Health Department at 706-865-2191 and ask for WIC.
WIC is not just a food benefit. It is also a nutrition, breastfeeding and referral program. The documents you need can depend on pregnancy status, child age, income, benefits, address and identity. Calling first is the difference between a smooth appointment and a wasted visit.
| WIC question | Best next step | What to prepare |
|---|---|---|
| Am I eligible? | Call 706-865-2191 and ask for WIC eligibility information. | Proof of identity, residence, income or benefits, pregnancy information or child information. |
| I am breastfeeding | Ask about breastfeeding education and support groups. | Baby’s age, feeding concern, appointment availability and any provider recommendations. |
| I moved to White County | Ask how to transfer WIC or start services locally. | Prior WIC details, new address, child information and contact details. |
| My child is under age five | Ask what child documents, growth information and nutrition assessment may be needed. | Child ID, guardian ID, proof of residence and benefit or income documents. |
Child and adolescent health services
The official county page lists child and adolescent health services, including well-child health checks, metabolic screenings for newborns, referral services to Children’s Medical Services, scoliosis screening for all seventh and eighth grade students, and head checks for lice. These services are practical for parents, schools, caregivers and families who need public health screening or referral support.
The key is not to confuse screening with emergency treatment. A well-child check, scoliosis screening or lice check is not the same as urgent medical care. If a child has a severe illness, serious injury, breathing trouble, dehydration, allergic reaction, seizure or any emergency symptom, call 911 or seek urgent medical care instead of waiting for a public health appointment.
For parents and guardians
- Call before visiting and ask whether the child service needs an appointment.
- Bring guardian ID, child information and school forms.
- Bring insurance, Medicaid or payment information if requested.
- Ask whether a referral or follow-up will be needed after screening.
For schools and childcare providers
- Use official public health guidance for immunization audits and school screening needs.
- Do not rely on parent screenshots or outdated forms if state-required documentation is involved.
- Coordinate early before the school-year rush.
- Call the department for current process and timing.
Pregnancy-related services
The White County Health Department page lists pregnancy-related services, including presumptive Medicaid for pregnant women who are income eligible and pregnancy assessment and referral. For pregnant residents, this can be a critical first step toward connecting with coverage, prenatal care and appropriate referrals.
Do not wait if you are pregnant and unsure where to start. Call 706-865-2191 and ask what documents are needed for pregnancy assessment, referral and presumptive Medicaid questions. If you are having severe pain, heavy bleeding, fainting, severe vomiting, trouble breathing or another urgent symptom, seek emergency medical care immediately.
Women’s and teen health services
The county page lists several women’s and teen health services. Physical exams may include Pap smears, clinical breast exams, hemoglobin, STD/HIV testing and urinalysis. The page also lists treatment of STDs and vaginal infections, contraception counseling and abstinence education. It also references Breast Test and More services for women ages 50 to 64 who are uninsured and income eligible, plus Breast and Cervical Cancer Program support and medical follow-up for abnormal Pap results.
Because women’s health services can involve eligibility rules, sensitive records, age requirements, program funding and clinical follow-up, call first. Ask whether the service is available, what appointment type to request, whether fees apply, what identification is required and whether a referral or prior medical record is needed.
If you are asking about STD/HIV testing, contraception, pregnancy, abnormal Pap follow-up or teen health services, ask staff what privacy rules, appointment requirements and documentation apply. Do not send sensitive personal health information through random website forms unless the official agency specifically instructs you to do so.
Infectious disease services: STI, HIV, TB testing and follow-up
The White County page lists infectious disease services including testing and treatment for sexually transmitted infections, HIV/AIDS testing, counseling, education and referrals, plus TB testing, diagnosis, treatment and follow-up. These services are public health priorities because they protect both the individual patient and the community.
STI testing and treatment
Call 706-865-2191 and ask about appointment availability, fees, privacy, treatment options and whether any symptoms require more urgent medical care.
HIV/AIDS services
The county page lists HIV/AIDS testing, counseling, education and referrals. Ask what identification, consent and follow-up process applies.
TB services
TB skin testing is listed under general clinic services, and TB testing, diagnosis, treatment and follow-up are listed under infectious diseases. Ask whether a return visit is required for test reading.
Environmental Health services in White County
White County Environmental Health is the route for public health concerns involving food establishments, pools, spas, tourist accommodations, tattoo parlors, individual sewage systems, individual wells, water samples, garbage complaints, foodborne illness investigations, West Nile virus reports, rabies testing submissions and subdivision reviews for septic tank systems and individual wells.
This is where many residents make expensive mistakes. A restaurant permit, tattoo parlor inspection, pool inspection, septic issue, private well water sample or complaint about sewage is not the same as a general clinic appointment. Ask specifically for Environmental Health and be ready with the business name, property address, complaint details or permit question.
| Environmental Health need | What the county lists | Practical next step |
|---|---|---|
| Restaurants and food service | Inspection and permitting of restaurants and investigation of foodborne illness outbreaks. | Call before opening, remodeling, changing ownership or reporting illness. Keep dates, receipts and symptoms if reporting a suspected illness. |
| Pools, spas and tourist accommodations | Inspection and permitting of public pools, spas and tourist accommodations. | Ask what permit, inspection, plan review or complaint process applies. |
| Tattoo parlors | Inspection and permitting of tattoo parlors. | Call Environmental Health before operating, relocating or assuming a previous permit transfers. |
| Septic systems and individual wells | Inspections and permitting of individual sewage systems and individual wells. | Call early before buying land, building, adding bedrooms, changing use or replacing a system. |
| Water samples | Collection of water samples from individual wells for analysis. | Ask about bottle pickup, collection timing, lab schedule and fees before collecting any sample. |
| Complaints | Investigations of complaints regarding septic systems, water, garbage and similar issues. | Give the exact address, dates, photos if safe, and a factual description of the public health concern. |
| Rabies testing route | Submission of animal heads for rabies testing. | If a person is bitten or exposed, seek medical care when needed and call the proper public health or animal control route immediately. |
How to report a food, septic, water or garbage complaint properly
- Write the exact location. Include the business name, property address, road name or parcel details if you know them.
- Write the date and time. Foodborne illness, sewage, water and garbage complaints are stronger when the timeline is clear.
- Describe the public health issue. Examples include sewage surfacing, unsafe food handling, suspected contaminated well water, garbage attracting pests or illness after eating.
- Separate facts from frustration. Staff can act faster on specific facts than emotional summaries.
- Call Environmental Health. Use 706-865-2191 and ask for Environmental Health, or use the District 2 Environmental Health number for White County if appropriate.
Wells, septic systems, water samples and subdivision reviews
White County includes mountain, rural, residential, tourism and development areas where private wells and septic systems can matter. Environmental Health handles inspections and permitting of individual sewage systems and individual wells, reviews proposed subdivisions for septic tank systems and individual wells, and collects water samples from individual wells for analysis.
Do not wait until closing week, construction week or opening week to ask about septic, well or water requirements. Septic approval, individual well rules, water sample timing and subdivision review can affect real estate, construction, occupancy and business plans. A contractor’s opinion is not a county approval.
If you are buying property
- Ask whether the property uses public sewer, septic, public water or an individual well.
- Call Environmental Health before assuming old systems are acceptable for new use.
- Ask whether any water sample, inspection, permit or record is available.
- Do not rely only on listing remarks or seller memory.
If you are opening or changing a business
- Ask whether a restaurant, tourist accommodation, pool, spa or tattoo permit applies.
- Do not buy equipment or sign a final lease before confirming public health requirements.
- Ask about plan review, inspection, permit fee and timing.
- Keep copies of all approvals and inspection notes.
Birth, death and marriage records are Probate Court matters
Do not treat the Health Department clinic as the default place for all vital records. White County Probate Court states that it files, maintains and issues birth and death certificates that occur in White County, Georgia. Probate Court also issues marriage licenses and maintains marriage-license records, including certified and plain copies of marriage licenses and applications for marriages applied for in White County.
| Record need | Correct route | Why this matters |
|---|---|---|
| Birth certificate for birth in White County, GA | White County Probate Court Vital Records | The Probate Court page says it files, maintains and issues birth certificates that occur in White County, Georgia. |
| Death certificate for death in White County, GA | White County Probate Court Vital Records | The Probate Court page says it files, maintains and issues death certificates that occur in White County, Georgia. |
| Marriage license | White County Probate Court Marriage Licenses | Marriage licenses are processed through Probate Court, not the Health Department clinic. |
| Divorce, real estate or court record | Clerk of Court or the correct court office | The county’s open-records instructions warn that some records must be requested directly from the office that holds them. |
What the White County Health Department does not handle
A strong health department guide should stop wrong turns, not just list services. Use this section before you call.
| If you need | Do not use | Better route |
|---|---|---|
| Life-threatening emergency care | Routine health department phone line or clinic visit | Call 911 or seek emergency medical care. |
| Birth or death certificate | General clinic appointment | White County Probate Court Vital Records. |
| Marriage license | Health Department | White County Probate Court Marriage Licenses, with Probate Court phone listed by the county as 706-865-4141. |
| Private doctor, hospital or pharmacy records | Health Department unless the department created or holds the record | Contact the provider, hospital, pharmacy or records custodian that created the record. |
| White County in another state | Cleveland, Georgia office | Use the official health department for Indiana, Tennessee, Arkansas, Illinois or the correct state. |
Which White County Health Department did you mean?
The phrase “White County Health Department” is ambiguous. Search engines can mix Georgia, Indiana, Tennessee, Arkansas and Illinois results. For public health, that is not a small mistake. It can send you to the wrong vaccine clinic, wrong vital-records office, wrong WIC program or wrong septic-permit authority.
White County, Georgia
Cleveland office at 1331 Helen Hwy. Main phone 706-865-2191. Official county page is whitecountyga.gov/health-department.
White County, Indiana
Monticello, Indiana has a separate White County Health Department with separate services, records and phone numbers.
White County, Tennessee
Sparta, Tennessee has its own health department route. Do not use the Cleveland, Georgia office for Tennessee services.
Arkansas and Illinois
White County, Arkansas and White County, Illinois public health services are separate jurisdictions with different addresses, forms and rules.
Official White County Health Department links
Use official links for final verification before you visit, request records, submit forms, rely on a fee, report a complaint or make a health decision.
Main health pages
Environmental Health
Vital records and marriage
White County Health Department FAQ
What is the White County Health Department phone number in Georgia?
The main phone number for the White County Health Department in Cleveland, Georgia is 706-865-2191. The fax number is 706-865-7745.
Where is the White County Health Department located?
The office is located at 1331 Helen Hwy, Cleveland, GA 30528. This guide is for the Georgia office, not White County health departments in other states.
What are the White County Health Department hours?
The county page lists hours as Monday through Thursday, 8:00 AM-12:00 PM and 1:00 PM-5:30 PM; Friday, 8:00 AM-12:00 PM and 1:00 PM-3:00 PM. Call before visiting because public health schedules can change for holidays, clinics or staffing.
Who is the White County Health Department Nurse Manager?
The county page lists Rebekah Withrow as Nurse Manager for the White County Health Department, with the phone number 706-865-2191.
Does White County Health Department provide immunizations?
Yes. The county page lists all school-required immunizations for infants, children and adolescents, plus adult immunizations. It also lists state-required day care and school immunization audits. Call 706-865-2191 for appointment and fee information.
Does the White County Health Department offer WIC?
Yes. The county page lists WIC as a supplemental food program for pregnant or breastfeeding women, infants and children up to age five who are at nutritional risk and meet income guidelines. Nutritional counseling, breastfeeding education and support groups are also listed.
What general clinic services are listed?
The county page lists lab tests with a physician’s order, therapeutic injections with a physician’s order, blood pressure checks, hearing and vision screenings, TB skin tests, pregnancy tests and rash checks. Lab tests with physician order are listed from 8 AM to 11 AM with appointment.
What infectious disease services are listed?
The county page lists testing and treatment for sexually transmitted infections, HIV/AIDS testing, counseling, education and referrals, and TB testing, diagnosis, treatment and follow-up.
What does White County Environmental Health handle?
Environmental Health handles inspection and permitting of public pools, spas, restaurants, tattoo parlors and tourist accommodations; individual sewage systems and wells; water samples from individual wells; foodborne illness investigations; complaints about septic systems, water and garbage; West Nile virus reports; rabies testing submissions; and subdivision reviews for septic systems and wells.
Who handles birth and death certificates in White County, Georgia?
White County Probate Court handles vital records. Its vital records page says the Probate Court files, maintains and issues birth and death certificates that occur in White County, Georgia. Do not use the routine Health Department clinic desk for certified certificates.
Who handles marriage licenses in White County, Georgia?
White County Probate Court handles marriage licenses and maintains marriage-license records. The county FAQ lists Probate Court phone number 706-865-4141 for marriage-license questions.
Is this page for White County, Indiana or Tennessee?
No. This page is for White County, Georgia. If you need White County, Indiana; White County, Tennessee; White County, Arkansas; White County, Illinois; or another state, use that jurisdiction’s official health department website.