Last reviewed 2026. This guide is for the Floyd County Health Department in Rome, Georgia, part of the Northwest Georgia Public Health district. Because several U.S. counties are named Floyd, this page starts with a disambiguation warning and then gives the correct Georgia office, phone numbers, hours, clinic routes, vital records route and environmental health contacts.
Floyd County Health Department in Rome: Services, Phone Numbers, Clinic Hours and Correct Office Routes
The Floyd County Health Department in Rome helps local residents with immunizations, WIC, vital records, family planning, HIV and STI services, TB testing, PrEP and PEP information, restaurant inspections, food service permits, septic and land-use questions, rabies guidance, environmental complaints and local public health referrals. Use this page to call the right desk before you drive to the East 12th Street office.
This article is focused on Floyd County, Georgia, located in Rome and served by Northwest Georgia Public Health. It is not the Floyd County Health Department in Indiana, Kentucky, Virginia or Iowa. If you meant New Albany, Indiana; Prestonsburg, Kentucky; Floyd, Virginia; or Charles City, Iowa, use that local county health department instead of the Georgia phone numbers on this page.
- Agency
- Floyd County Health Department, Georgia
- Public health district
- Northwest Georgia Public Health
- Official website
- https://nwgapublichealth.org/counties/floyd/
- Office address
- 16 East 12th Street SE, Rome, GA 30161
- Main phone and fax
- Main: (706) 295-6123. Fax: (706) 802-5445.
- Environmental Health
- Phone: (706) 295-6316. Fax: (706) 802-5467.
- Vital Records
- Birth and death records customer service line: (706) 295-6305.
- Typical clinic hours
- Monday, Wednesday and Thursday 8:00 AM-5:00 PM; Tuesday 8:00 AM-6:30 PM; Friday 8:00 AM-2:00 PM. Lunch closures apply on Monday, Wednesday and Thursday from 12:00 PM-1:00 PM, and Tuesday from 12:00 PM-12:30 PM. All services end 30 minutes before closing.
Quick answer: what the Floyd County Health Department can help with
The Floyd County Health Department in Rome is the local public health office for Floyd County, Georgia. Residents usually contact it for immunizations, school vaccine records, Form 3300 screening guidance, WIC, vital records, family planning, HIV testing, STI services, TB testing, PrEP and PEP information, mpox vaccine availability, public health education, restaurant inspections, food service questions, environmental complaints, rabies guidance, septic and land-use questions, pool inspections, body art, indoor air or mold guidance and other county-level public health services.
The most important thing is not to treat the health department as one generic phone number. The main phone number is (706) 295-6123, but the better route depends on the task. Vital records has a direct customer service line at (706) 295-6305. Environmental Health has a direct phone number at (706) 295-6316. Restaurant inspection results are searched through Georgia’s inspection system, not by guessing from old social posts. STI, HIV, TB and PrEP questions should be discussed confidentially with the county health department before you visit.
Call the Rome office first
For immunizations, family planning, HIV, STI, TB, PrEP, PEP, records and most clinic services, call (706) 295-6123. Some services require appointments, and all services end before the listed closing time.
Use Environmental Health
For septic, onsite sewage, food service, pools, rabies, body art, accommodations, indoor air, mold or complaints, call Environmental Health at (706) 295-6316.
Use Vital Records
For Georgia birth and death certificate help through the Floyd County Health Department location, use the Vital Records customer service line at (706) 295-6305.
Floyd County Health Department phone numbers by service
The phone table below is designed around real resident problems. A parent needing school immunization proof, a restaurant customer checking inspection scores, a homeowner asking about septic requirements, and someone seeking confidential STI testing should not all start with the same script. Use the most specific route you can.
| Need | Best phone or route | What to prepare before calling |
|---|---|---|
| General Floyd County Health Department help | (706) 295-6123 | Your city or community, the service you need, and whether your question is clinic, WIC, vital records or environmental health. |
| Fax to main health department | (706) 802-5445 | Call first before faxing medical, school, legal or program documents so they reach the correct desk. |
| Birth or death certificate customer service | (706) 295-6305 | Record type, name on record, date of event, relationship to the person on the record, ID and payment method. |
| Environmental Health | (706) 295-6316 | Property address, business name, permit type, complaint details, inspection question or rabies exposure details. |
| Environmental Health fax | (706) 802-5467 | Confirm the form or record request before sending it by fax. |
| WIC documents | Floyd.WIC@dph.ga.gov | Use the official WIC document email only for requested documents. Do not email sensitive information unless staff instructed you to do so. |
| District office routing | Northwest Georgia Public Health district office: (706) 295-6704 | Use district-level routing for broader Northwest Georgia public health questions, not routine Floyd County clinic scheduling. |
| Emergency | 911 | Call immediately for life-threatening symptoms, severe injury, fire, violence, overdose or urgent danger. |
Best call script
Use one clean sentence: “I live in Floyd County, Georgia, and I need help with [school immunization record, WIC, birth certificate, STI testing, TB test, restaurant complaint, septic question, rabies exposure or food service permit].” Then give your name, callback number and deadline.
Do not open with a long story. If you identify the service first, staff can route you faster. For clinic services, have the patient date of birth and records. For certificates, know the record type. For environmental issues, have the exact address, business name, date and description.
Floyd County Health Department office, hours and map
The Floyd County Health Department is located at 16 East 12th Street SE, Rome, GA 30161. The main phone number is (706) 295-6123, and the main fax is (706) 802-5445. The office is located near Floyd Medical Center and Turner McCall Boulevard, and Northwest Georgia Public Health publishes driving directions from the north, Calhoun, Cartersville, Cedartown and Rockmart.
Typical public hours are Monday, Wednesday and Thursday from 8:00 AM to 5:00 PM, Tuesday from 8:00 AM to 6:30 PM, and Friday from 8:00 AM to 2:00 PM. The office is closed for lunch on Monday, Wednesday and Thursday from 12:00 PM to 1:00 PM, and Tuesday from 12:00 PM to 12:30 PM. Friday has no listed lunch closure. All services end 30 minutes before closing, so arriving near the end of the day is risky.
Before you visit
- Call first if your service may require an appointment.
- Do not arrive during the lunch closure window.
- Do not arrive within 30 minutes of closing for a service that needs processing.
- Bring photo ID, insurance or payment information if applicable.
- Bring vaccine records, school forms, travel plans, WIC documents or property details depending on the service.
When not to wait for office hours
- Call 911 for a life-threatening emergency.
- Seek medical care for severe symptoms, serious injury or urgent exposure concerns.
- If you may have a contagious illness, call before sitting in a public waiting area.
- For urgent animal bite or rabies concerns, seek medical help first when injury or exposure risk is serious.
Floyd County service area near Rome
This guide is for residents, families, businesses and property owners in Floyd County, Georgia. That includes Rome, Cave Spring, Lindale, Armuchee, Shannon, Coosa, Silver Creek, Mount Berry and nearby unincorporated areas. The office also matters for local schools, childcare providers, restaurants, temporary food vendors, tattoo or body art businesses, pool operators, hotel and accommodation operators, septic-related property questions and residents seeking certificates or clinic services.
Immunizations, school vaccine requirements and Form 3300
Floyd County Health Department provides immunization-related services through the Northwest Georgia Public Health system. For parents, the most common reasons to call are school vaccine requirements, missing shot records, seventh-grade vaccine requirements, new Georgia school entrants, childcare requirements, college immunization questions and Form 3300 screening needs.
Georgia school requirements can involve immunization proof and the Vision, Hearing, Dental and Nutrition Screening Form, commonly called Form 3300. Do not wait until the first week of school, because the health department may need appointment time, records review and vaccine spacing. If your child moved from another state, changed providers or has missing records, start earlier than you think you need to.
For school or childcare
- Call (706) 295-6123 before visiting.
- Bring the child’s immunization history.
- Bring school or childcare forms and ID.
- Ask about Georgia school vaccine requirements and Form 3300 needs.
- Do not assume old out-of-state records will automatically meet Georgia requirements.
Vaccines for Children
The Vaccines for Children program helps provide vaccines at no or low cost to children and teens who qualify, including some uninsured or underinsured families. Ask the Floyd County office what eligibility and documents apply before the appointment.
How to prepare for a vaccine visit
- Call before you drive. Ask whether immunization service is available that day and whether an appointment is required.
- Gather shot records. Bring records from doctors, schools, pharmacies, prior health departments or state registries if you have them.
- Bring school forms. If the visit is for school, childcare, college or sports, bring the exact paperwork.
- Ask about fees and eligibility. Some services accept insurance, Medicaid, Medicare or sliding-scale options; ask what applies to your situation.
- Save the updated copy. Keep a clean record after the appointment because you may need it again for school, work, college or travel.
Adult health, HIV, STI, TB, PrEP and PEP services
The Floyd County Health Department is listed in federal and public health directories as offering adult health, HIV testing, STI testing, TB testing and prevention services. Some services are confidential and appointment-based. The official Northwest Georgia Public Health notice tells residents looking for STD testing or HIV prevention to choose their county health department and call for a confidential discussion of their needs.
Do not walk in at the end of the day expecting same-day testing, treatment or counseling. Floyd County’s public health testing page also notes that appointment may be required. Call the main number at (706) 295-6123 and ask for the correct clinic route. For sensitive services, you can simply say you need to discuss adult health, STI testing, HIV testing, PrEP, PEP or TB testing confidentially.
| Service type | Why residents call | Practical next step |
|---|---|---|
| HIV testing | Testing, counseling, prevention education or exposure concerns. | Call (706) 295-6123 and ask for a confidential adult health or HIV testing discussion. |
| STI testing | Chlamydia, gonorrhea, syphilis, herpes or other STI testing and treatment questions. | Call before visiting because appointment availability and testing windows matter. |
| TB testing | School, employment, healthcare, volunteer, exposure or treatment questions. | Ask what TB test is offered, when results must be read and whether you need to return in person. |
| PrEP and PEP | HIV prevention before exposure risk or urgent post-exposure medication guidance. | Call quickly. PEP is time-sensitive, so do not wait for a routine appointment if exposure was recent. |
| Mpox vaccine | Eligibility, vaccine availability and appointment questions. | Call the health department to confirm current availability and eligibility before visiting. |
If you have a possible recent HIV exposure, a serious allergic reaction, severe symptoms, sexual assault, serious injury, overdose, trouble breathing or another urgent medical issue, do not rely on a routine web page or regular office hours. Seek urgent medical care or call 911 when appropriate.
WIC and pregnancy support in Floyd County
WIC helps eligible pregnant people, breastfeeding parents, postpartum parents, infants and children under age five with nutrition support, breastfeeding education and referrals. Floyd County WIC documents can be emailed to Floyd.WIC@dph.ga.gov when staff instruct clients to send documents. Northwest Georgia Public Health also lists NWGAWIC.Callcenter@dph.ga.gov as a district WIC call center email.
Do not email personal documents randomly without being asked by WIC staff. First call the Floyd County Health Department at (706) 295-6123 and ask how WIC appointments and document submission work for your household. WIC eligibility depends on category, residency, identity, income or qualifying benefits and nutrition need.
| WIC question | Best next step | What to prepare |
|---|---|---|
| Am I eligible? | Call the Floyd County Health Department and ask for WIC appointment routing. | Household information, pregnancy or child information, proof of identity, proof of address and income or benefit details. |
| I was asked to email documents | Use Floyd.WIC@dph.ga.gov only if staff requested documents. | Clear photos or scans of only the documents staff requested. |
| I need breastfeeding support | Ask WIC about breastfeeding education and support. | Baby’s age, feeding concern, return-to-work or return-to-school timeline and any provider notes. |
| I moved to Floyd County | Ask how to start or transfer WIC locally. | Previous WIC information, current address, child information and appointment availability. |
Birth and death certificates at Floyd County Health Department
The Georgia Department of Public Health lists Floyd County Health Department as a Vital Records Office at 16 East 12th Street SE, Rome, GA 30161. The Floyd County Vital Records customer service line for birth and death records is (706) 295-6305.
Use this route for Georgia birth and death certificate questions. Do not assume every certificate can be issued to every requester. Vital records usually require identity verification, relationship or eligibility rules, record details and payment. If you need a certificate for a passport, school enrollment, benefits, funeral matters, estate work, insurance or court deadline, call before visiting and confirm exactly what documents you need.
Before requesting a birth certificate
- Know the full name on the birth record.
- Know the date of birth and place of birth.
- Bring valid identification.
- Ask whether you qualify to request the certificate.
- Verify current fees before you visit.
Before requesting a death certificate
- Know the full name of the deceased person.
- Know the date and place of death if available.
- Bring valid identification.
- Ask what relationship or legal proof is required.
- Call (706) 295-6305 before mailing or visiting.
Do not use a third-party certificate site until you have checked the official Georgia Department of Public Health and local Floyd County route. Third-party sites may charge extra fees, route you through slower steps or confuse people who only need the official county office.
Environmental Health: septic, rabies, pools, body art, mold and complaints
Floyd County Environmental Health handles many services that residents do not always think of as “health department” services. These include food service, accommodations, indoor air and mold guidance, land use and onsite sewage, lead and healthy homes, rabies, swimming pools, tattoo and body art, and Smokefree Air Act concerns. The Floyd County Environmental Health phone number is (706) 295-6316, and the fax is (706) 802-5467.
Environmental Health is the better route when the question is tied to a property, restaurant, lodging facility, event, septic system, pool, animal bite, rabies risk or environmental complaint. Do not call the main clinic line if you already know the issue is a permit, inspection or complaint. Environmental Health staff need concrete details: the exact address, business name, date, time, property owner or operator details, and what happened.
Septic and land use
For onsite sewage, land-use questions, septic permitting or property-related environmental health questions, call Environmental Health before hiring contractors or starting work. A wrong assumption can delay closing, building or repair plans.
Rabies and animal bites
For animal bite or rabies concerns, call promptly and seek medical care if the bite is serious. Have the animal type, owner information if known, location, date and vaccination status if available.
Mold and indoor air
For indoor air or mold questions, ask what public health guidance applies. The health department may provide guidance, but it is not a substitute for emergency housing, legal or medical advice.
How to file a stronger environmental complaint
- Write the exact location. Include street address, business name, apartment complex, event site, restaurant name or property description.
- Include the date and time. A complaint from a specific date is stronger than “recently” or “for a while.”
- Describe the public health issue. Focus on food safety, sewage, water, pests, unsafe lodging, pool safety, animal exposure, waste or similar health concerns.
- Separate facts from frustration. Staff can act faster on what happened, where, when and who may be affected.
- Use the official complaint route. If unsure, call Environmental Health at (706) 295-6316 and ask how to submit the complaint.
Food service, restaurant inspections and temporary event questions
Restaurant inspection searches are one of the most common reasons people look up a county health department. Northwest Georgia Public Health links residents to Georgia’s restaurant inspection score system. You can use it to search current inspection information instead of relying on screenshots, social posts or outdated review comments.
If you are a restaurant owner, temporary food vendor, food truck operator, caterer, school, church, nonprofit or event organizer, call Environmental Health before serving food to the public. Food service rules can involve permit timing, equipment, temperature control, handwashing, approved water, approved waste disposal, employee health rules and inspection requirements. Waiting until the week of an event is a weak plan.
| Food-related need | Correct route | Practical note |
|---|---|---|
| Check restaurant inspection score | Georgia restaurant inspections | Search by restaurant name or location when possible. Scores can change after follow-up inspections. |
| Report food safety concern | Floyd County Environmental Health, (706) 295-6316 | Have restaurant name, address, date, time, what was eaten and whether anyone became ill. |
| Open or remodel a food service business | Environmental Health food service route | Call before leasing, remodeling or buying equipment. Plan review and permitting may affect timeline. |
| Temporary food event | Environmental Health, (706) 295-6316 | Ask early. Event dates, menu, equipment, water, wastewater and booth setup may matter. |
Other public health programs and support routes
Northwest Georgia Public Health lists many programs that can route through local county health departments or district programs. Floyd County residents may see links for Babies Can’t Wait, Breast and Cervical Cancer services, Children 1st, Child Health Physicals, Children’s Medical Services, Early Hearing Detection and Intervention, Family Planning, HIV/AIDS, Infectious Diseases, Low THC Oil Registry, Pregnancy and Women’s Health Medicaid, Sexually Transmitted Infections, Tuberculosis Prevention, Vital Records and WIC.
Not every program works like a walk-in clinic. Some require eligibility screening, referral, appointment availability, documentation or state-level coordination. The smart approach is to call Floyd County Health Department at (706) 295-6123, name the program you need, and ask what the next step is. If staff send you to a district or state-level page, follow that route rather than restarting with a generic search.
Driving directions and local visitor tips
Northwest Georgia Public Health provides directions to the Floyd County Health Department from several common routes. From the north, drivers can take Highway 27 South, turn near Floyd Medical Center onto Turner McCall Boulevard, use the 101/East 12th Street exit, and continue to East 12th Street. From Calhoun, Cartersville, Cedartown and Rockmart, the official directions guide drivers to East 12th Street through Rome’s main corridors.
From nearby communities
If you are coming from Cave Spring, Armuchee, Shannon, Lindale, Coosa, Silver Creek or rural Floyd County, call before leaving. A 20 to 40 minute round trip becomes frustrating if the office is at lunch, the service ended 30 minutes before closing or your service needs an appointment.
For parents and workers
School, childcare, college, work and healthcare deadlines often require proof, not just a verbal answer. Ask staff what paper copy, certificate, form or record is needed before you take time off work or pull a child from school.
Other Floyd County Health Departments: Indiana, Kentucky, Virginia and Iowa
The keyword “Floyd County Health Department” is messy because several counties share the same name. This Georgia page should not be used for any of the offices below. If your address, certificate, business, property, school or clinic service is in one of these places, use that official local route instead.
| Floyd County | Official local clue | Phone and address summary |
|---|---|---|
| Georgia | This page. Rome, Northwest Georgia Public Health. | 16 East 12th Street SE, Rome, GA 30161. Main: (706) 295-6123. |
| Indiana | New Albany, Indiana. | 1917 Bono Road, New Albany, IN 47150. Main: (812) 948-4726. |
| Kentucky | Prestonsburg and Betsy Layne, Kentucky. | Main clinic: 283 Goble Street, Prestonsburg, KY 41653. Main: (606) 886-2788. |
| Virginia | Floyd, Virginia, New River Health District. | 123 Parkview Road NE, Floyd, VA 24091. Main: (540) 745-2142. |
| Iowa | Charles City, Iowa. | Floyd County Board of Health and public health routes use Charles City county offices; verify through the official Iowa county site. |
What the Floyd County Health Department does not handle
A strong directory page should protect users from wrong turns. The Floyd County Health Department is a public health office, not a hospital emergency room, private doctor, courthouse, police department, full-service benefits office or all-purpose county help desk.
| If you need | Do not use | Better route |
|---|---|---|
| Emergency medical care | Routine Health Department office hours | Call 911 or go to emergency care. |
| Private hospital or doctor records | Floyd County Health Department unless the record was created there | Contact the provider, hospital or clinic that created the record. |
| Marriage license, court filing or probate issue | Health Department clinic line | Use the correct Floyd County court, probate or clerk route. |
| SNAP, Medicaid eligibility or cash assistance | County clinic as a substitute for benefits processing | Use Georgia DFCS or the correct state benefits route. |
| A different Floyd County | Rome, Georgia phone numbers | Use Indiana, Kentucky, Virginia or Iowa official local health department pages as applicable. |
Official Floyd County Health Department links
Use these official pages for final verification before you visit, submit documents, request a certificate, rely on hours, file a complaint, open a food business or make a public health decision.
Main Floyd County pages
Clinic and family services
Records and inspections
Environmental Health
Healthy homes and regulated settings
Emergency and district programs
Floyd County Health Department FAQ
What is the Floyd County Health Department phone number in Georgia?
The main Floyd County Health Department phone number in Rome, Georgia is (706) 295-6123. The main fax is (706) 802-5445. For Environmental Health, call (706) 295-6316. For birth and death records customer service, call (706) 295-6305.
Where is the Floyd County Health Department located?
The Floyd County Health Department is located at 16 East 12th Street SE, Rome, GA 30161. It is part of Northwest Georgia Public Health. Use the official directions page before visiting if you are coming from Calhoun, Cartersville, Cedartown, Rockmart or another nearby area.
What are the Floyd County Health Department hours?
Typical hours are Monday, Wednesday and Thursday from 8:00 AM to 5:00 PM, Tuesday from 8:00 AM to 6:30 PM, and Friday from 8:00 AM to 2:00 PM. Lunch closures apply on Monday, Wednesday and Thursday from 12:00 PM to 1:00 PM, and Tuesday from 12:00 PM to 12:30 PM. All services end 30 minutes before closing.
Does the Floyd County Health Department require appointments?
Some clinic services are appointment-based, and federal public health directory information lists appointment required for the Floyd County Health Department testing clinic route. Call (706) 295-6123 before visiting, especially for immunizations, STI testing, HIV testing, TB testing, family planning, PrEP, PEP or mpox vaccine questions.
How do I get a birth or death certificate in Floyd County, Georgia?
Call the Floyd County Vital Records customer service line at (706) 295-6305. The Georgia Department of Public Health lists Floyd County Health Department as a Vital Records Office at 16 East 12th Street SE, Rome, GA 30161. Bring valid ID and verify eligibility, record details and current fees before visiting.
How do I contact Floyd County Environmental Health?
Call Floyd County Environmental Health at (706) 295-6316. Use this route for food service, septic and land-use questions, environmental complaints, rabies guidance, pools, body art, accommodations, indoor air, mold, lead and healthy homes. The Environmental Health fax is (706) 802-5467.
Where can I check Floyd County restaurant inspections?
Use Georgia’s official restaurant inspection search route linked by Northwest Georgia Public Health. You can search inspection scores instead of relying on old screenshots or review-site comments. For formal or business-use records, contact the Health Department or use the proper open records process.
Does Floyd County Health Department offer WIC?
Yes. Floyd County residents can contact the Health Department for WIC routing. The official WIC document email listed for Floyd County is Floyd.WIC@dph.ga.gov. Use it only when WIC staff instruct you to email documents.
Does the Floyd County Health Department offer HIV or STI testing?
Yes. Floyd County Health Department is listed as offering HIV, STI, hepatitis and TB-related testing and prevention services. Call (706) 295-6123 and ask for a confidential adult health, HIV, STI or TB testing discussion before visiting.
Does Floyd County Health Department provide PrEP or PEP?
Floyd County Health Department is listed as offering PrEP navigation and HIV prevention services, including PEP-related care routes. Call the office confidentially at (706) 295-6123. If a possible HIV exposure was recent, do not delay because PEP is time-sensitive.
How do I report an animal bite or rabies concern in Floyd County?
Call Floyd County Environmental Health at (706) 295-6316 for rabies guidance and animal exposure routing. If the bite is serious, the animal is wild or unknown, or the person needs medical care, seek medical help immediately and call 911 when urgent.
Is this page for Floyd County Indiana or Floyd County Kentucky?
No. This page is for Floyd County, Georgia. Floyd County, Indiana uses the New Albany health department route, and Floyd County, Kentucky uses the Prestonsburg health department route. Floyd County, Virginia and Floyd County, Iowa also have separate public health routes.
Can I walk in near closing time for service?
Do not plan on it. Floyd County Health Department service information says all services end 30 minutes before closing. If your service needs paperwork, payment, testing, counseling, records review or a return visit, call before going and arrive earlier in the day.
What should I bring for school immunization help?
Bring the child’s immunization record, school or childcare forms, guardian identification, insurance or payment information if requested, and any records from prior providers or another state. Call first if the child is a new Georgia school entrant or has missing records.
Is this the official Floyd County Health Department website?
No. This is an independent directory guide. For official details, use Northwest Georgia Public Health at nwgapublichealth.org/counties/floyd/ or Georgia Department of Public Health official pages.