Department of Health Hawaii phone, Vital Records, HiSIS, WIC, food safety, water, crisis and island office help
The Hawaiʻi State Department of Health is the state public-health, environmental-health and behavioral-health agency for Hawaiʻi. Users often search this topic for birth certificates, death certificates, marriage or civil union records, immunization records, WIC, restaurant permits, drinking water, health-care facility licensing, disease reporting or crisis help.
This guide gives the right official route by service, island and branch so users do not waste time calling the wrong office or visiting the Honolulu building for a service handled online, by a district office or by a specialized DOH branch.
Choose the Hawaiʻi Department of Health service you need
Select your task below. This finder does not order records, book appointments or show live office status. It points you to the right official branch before you share personal information or pay a fee.
Use the DOH Info Line at 808-586-4400 for general routing. The main office is Kinau Hale, 1250 Punchbowl Street, Honolulu, HI 96813.
Department of Health Hawaii quick answer
The main Hawaiʻi Department of Health Info Line is 808-586-4400. The main DOH office is Kinau Hale, 1250 Punchbowl Street, Honolulu, HI 96813.
For certified birth, marriage or civil union and death certificates, call Vital Records at 808-586-4539. For immunization records and vaccine program questions, call the Immunization Branch at 808-586-8300 or toll-free from neighbor islands at 1-800-933-4832.
For WIC, call 808-586-8175 on Oʻahu or 1-888-820-6425 from neighbor islands. For food safety on Oʻahu, call 808-586-8000. For disease reporting, call 808-586-4586.
Official verification before using this Hawaiʻi DOH guide
Updated for publication on June 26, 2026.
This refreshed guide uses official Hawaiʻi Department of Health pages for DOH administration, Vital Records, DOCD, Immunization Branch, WIC, Food Safety Branch, district health offices, Safe Drinking Water, Clean Water, OHCA, AMHD/Hawaiʻi CARES 988 and UIPA records request routing.
Hawaiʻi DOH pages can change quickly. Phone numbers, island office contacts, certificate hours, parking fees, food inspection report access, WIC documents, school immunization rules, water branch contacts and crisis resources must be verified on the official page before visiting, paying, mailing documents or relying on a deadline.
What this Department of Health Hawaii guide covers
How the Hawaiʻi Department of Health is organized
Hawaiʻi DOH is not one walk-in clinic. The official program directory places most programs under Health Resources, Environmental Health and Behavioral Health, plus administrative offices and district health offices.
That means a “Department of Health Hawaii” search can mean different things depending on the user’s real task: a certificate, vaccine record, WIC appointment, restaurant complaint, drinking water concern, facility complaint, disease report, public record request or mental-health crisis.
For general local-office discovery, also see our health department near me guide.
Hawaii Department of Health phone number directory by service
Use the direct branch phone when you know the task. Calling the Info Line for a certificate, inspection, crisis or water issue may slow the user down.
| Need | Best official phone or route | What to say first | Prepare before calling |
|---|---|---|---|
| General DOH routing | 808-586-4400 | “I need help routing a Hawaiʻi DOH service.” | Island, branch, exact service, deadline and callback number. |
| Vital Records certificates | 808-586-4539 | “I need a birth, death, marriage or civil union certificate.” | Record type, full name, date, island, ID, eligibility, order status and payment question. |
| Disease reporting | 808-586-4586 | “I am reporting an illness from an infectious disease.” | Disease, patient/reporting role, date, location, provider details and urgency. |
| DOCD main line | 808-587-6845 | “I need Disease Outbreak Control Division help.” | Disease/topic, travel/outbreak context, contact method and urgency. |
| Immunization Branch | 808-586-8300 1-800-933-4832 toll-free | “I need immunization record or vaccine-program guidance.” | Name, date of birth, provider, school/work deadline, HiSIS/HIR issue and vaccine record. |
| WIC | 808-586-8175 1-888-820-6425 neighbor island toll-free | “I need WIC appointment, eligibility or eWIC help.” | Pregnancy/child details, address, income/program proof, clinic preference and benefit issue. |
| Food Safety Oʻahu | 808-586-8000 | “I need food permit, inspection report or restaurant complaint help.” | Establishment name, address, island, permit question, complaint facts and date. |
| Safe Drinking Water | 808-586-4258 | “I need drinking water system or safe drinking water branch guidance.” | Water system, island, address, notice, lab result, complaint or permit question. |
| Clean Water | 808-586-4309 | “I need clean water, discharge or stormwater/water pollution guidance.” | Location, discharge/source, waterway, date, photos and urgency. |
| OHCA facility licensing | 808-692-7227 | “I need health care facility licensing or certification routing.” | Facility name, facility type, address, license/certification question and complaint facts. |
| State Licensing Section | 808-692-7400 | “I need State Licensing Section help for a licensed facility.” | Facility type, license status, person/facility name and documentation. |
| Mental health crisis | 988 or 1-800-753-6879 | “I need crisis, mental health or substance-use support.” | Current location, safety risk, immediate needs and safe callback if asked. |
Hawaiʻi DOH main office, Vital Records room and map
The main Hawaiʻi Department of Health office is Kinau Hale, 1250 Punchbowl Street, Honolulu, HI 96813. The official program directory lists the Info Line as 808-586-4400.
The Vital Records office is also at 1250 Punchbowl Street, Room 103, Honolulu. Vital Records lists Oʻahu office hours as Monday-Friday, 7:45 a.m.-2:30 p.m., with appointments encouraged and walk-in service available between appointments. All other DOH offices are listed as generally open Monday-Friday, 7:45 a.m.-4:30 p.m., but users should still verify the branch before visiting.
Hawaiʻi DOH neighbor island offices and district routing
Many residents outside Oʻahu should not start with a Honolulu visit. Hawaiʻi DOH district offices and branch contacts can vary by island, and Vital Records tells neighbor island users to contact the local District Health Office for island-specific questions while online orders are accessible statewide.
| Island / office | Official address or area | Phone | Use for |
|---|---|---|---|
| Hawaiʻi Island District Health Office | State Building, 75 Aupuni Street, Hilo, HI 96720 | 808-974-6002 | District office routing, Hawaiʻi Island public-health questions and local branch routing. |
| Hilo Food Safety | 1582 Kamehameha Avenue, Hilo, HI 96720 | 808-933-0917 | Hilo food establishment questions and inspection-report requests. |
| Kona Food Safety | Keakealani Building / Kona Health Center area | 808-322-1507 | Kona food safety, permits and establishment questions. |
| Maui District Health Office | 54 High Street, Wailuku, Maui 96793 | 808-984-8200 | Maui County DOH routing. Maui food safety phone: 808-984-8230. |
| Kauaʻi District Health Office | 3040 Umi Street, Lihue, Kauai 96766 | 808-241-3495 | Kauaʻi district routing. Kauaʻi food safety phone: 808-241-3323. |
Hawaii birth certificate, death certificate, marriage, civil union, apostille and amendments
Hawaiʻi DOH Vital Records handles birth, marriage, civil union and death certificates, marriage/civil union licensing, amendments, apostille/authentication, reciprocal beneficiary registration, paternity, genealogy requests and late birth certificate processes.
For certificate questions, call 808-586-4539. Vital Records also lists 808-586-4542 on DOCD contact pages for birth, marriage or death certificate routing.
| Vital record need | Official route | Prepare before ordering | Important warning |
|---|---|---|---|
| Birth certificate | Order birth certificate through official Vital Records options. | Full birth name, date, place, parent details if needed, ID, eligibility and payment. | Use the official Vital Records page before paying third-party sites. |
| Death certificate | Order death certificate or letters of verification through Vital Records. | Decedent name, death date, place, requester relationship, ID and reason. | Eligibility and certificate type matter. |
| Marriage or civil union certificate | Vital Records certificate order or license appointment route. | Names, date, place, certificate/license need and ID. | Ordering a certificate is different from applying for a license. |
| Apostille or authentication | Use the Vital Records apostille/authentication order route. | Document type, destination country/agency and certified-copy requirements. | International use may require exact document formatting. |
| Amendment or correction | Request amendments to a vital record. | Current certificate, correction needed, proof documents, ID and forms. | Do not guess; corrections can take additional review. |
| Divorce record | Check updated divorce-record routing. | Names, date, court/case information and exact document needed. | Effective February 1, 2026, DOH says it will no longer maintain divorce records. |
Hawaii immunization records, HiSIS, HIR and school vaccine help
The Immunization Branch works to protect Hawaiʻi residents from vaccine-preventable diseases. It manages programs including Vaccines for Children, investigates vaccine-preventable diseases, oversees Hawaiʻi’s immunization registry and monitors compliance with school immunization requirements.
HiSIS allows community members to view administered immunizations in Hawaiʻi and download an official immunization record when available. Older or out-of-system records may be incomplete.
Immunization-record checklist
- Full legal name and previous names if applicable.
- Date of birth.
- Parent or legal guardian information for minors.
- Provider, pharmacy, clinic, school, employer or military source where vaccines were given.
- Approximate vaccine dates and vaccine type.
- HiSIS/HIR issue or portal problem.
- School, child care, work, travel or medical deadline.
Hawaiʻi WIC, eWIC, clinic locations and nutrition support
Hawaiʻi WIC provides supplemental foods, nutrition education, breastfeeding promotion and health/social service referrals for eligible Hawaiʻi residents. WIC participants include pregnant, breastfeeding or postpartum women, infants and children under age five who meet income guidelines and have a medical or nutritional risk.
Use the official WIC page to apply, find clinic locations, use eWIC resources, check the WIC allowed food list and review WIC participant rights and responsibilities.
What to prepare for WIC appointment or re-enrollment
- Identity proof for the participant and parent/caregiver when requested.
- Proof of Hawaiʻi address.
- Income proof or qualifying program information.
- Pregnancy, infant or child information.
- Clinic appointment instructions.
- Questions about eWIC, allowed foods, shopping, breastfeeding or referrals.
Hawaii food safety, restaurant permits, inspection reports and food complaints
The Food Safety Branch handles food establishment permits, food safety education, food information, swimming pool information, tattoo information and food-related complaint routing. Island contacts are different, so use the office for the island where the establishment or event is located.
| Island / office | Official contact | Use for | Prepare before calling |
|---|---|---|---|
| Oʻahu Food Safety Branch | 99-945 Halawa Valley Street, Aiea, HI 96701 Phone: 808-586-8000 | Oʻahu food permits, complaints, food safety education and inspection report requests. | Business name, address, permit issue, complaint facts, date/time and photos if useful. |
| Hilo | 1582 Kamehameha Avenue, Hilo, HI 96720 Phone: 808-933-0917 | Hilo and East Hawaiʻi food safety questions. | Establishment name, address, island, complaint or permit question. |
| Kona | Phone: 808-322-1507 | Kona food establishment and permit questions. | Facility name, location, permit type and inspection need. |
| Maui, Molokaʻi, Lānaʻi | Phone: 808-984-8230 | Maui County food safety and establishment questions. | Event/business name, island, date, complaint or permit details. |
| Kauaʻi | 3040 Umi Street, Lihue, HI 96766 Phone: 808-241-3323 | Kauaʻi food safety, inspections and local food establishment routing. | Business address, complaint facts, inspection report need and caller contact. |
Hawaii drinking water, clean water, air, wastewater, vector control and environmental branches
Environmental-health issues in Hawaiʻi are split across branches. Drinking water, clean water, wastewater, air quality, solid and hazardous waste, sanitation, vector control and food safety should not all be sent to the same general number.
| Environmental topic | Official branch / phone | Use for | Prepare before calling |
|---|---|---|---|
| Safe drinking water | Safe Drinking Water Branch: 808-586-4258 | Public water systems, drinking water notices, water-system compliance and safe drinking water questions. | Water system name, island, address, notice, sample result and issue. |
| Clean water | Clean Water Branch: 808-586-4309 | Water pollution, discharges, storm drain/stream concerns and clean water permit/compliance questions. | Location, discharge/source, date/time, waterway impact and photos if possible. |
| Wastewater | Wastewater Branch: 808-586-4294 | Wastewater systems, branch records and wastewater program questions. | System address, permit, island, problem and record needed. |
| Solid and hazardous waste | Solid and Hazardous Waste Branch: 808-586-4226 | Solid waste, hazardous waste and related program questions. | Material, location, responsible party, dates and safety concern. |
| Vector control | Vector Control Branch: 808-586-4708 | Vector-related public-health issues and branch routing. | Location, pest/vector description, photos, dates and exposure concern. |
Office of Health Care Assurance, facility licensing and Medicare certification
The Office of Health Care Assurance performs state licensing activities for healthcare facilities, agencies and organizations in Hawaiʻi. It also conducts Medicare certification surveys on behalf of the U.S. Centers for Medicare & Medicaid Services.
Hawaiʻi CARES 988, Adult Mental Health Division and crisis support
Hawaiʻi CARES 988 is a 24/7 free support service for crisis, mental health and substance use. Users can call, text or chat 988. Hawaiʻi CARES also lists statewide toll-free support at 1-800-753-6879.
The Adult Mental Health Division supports adult mental health service access. Its main phone is commonly listed as 808-586-4686, while crisis support should go through 988 or emergency services when there is immediate risk.
Disease reporting, public-health preparedness and UIPA public records
Physicians and reporting entities should use the DOCD Disease Reporting Line at 808-586-4586 to report illness from an infectious disease. DOCD also lists its main phone as 808-587-6845 and the Disease Investigation Branch main line as 808-586-8362.
For public records, Hawaiʻi uses the Uniform Information Practices Act, or UIPA. DOH says UIPA requests are coordinated by the Compliance, Hearings and Investigations Office and may require sending the request to the specific DOH program that holds the record.
What Hawaiʻi DOH may not handle
Some “Department of Health Hawaii” searches belong to another state office, county office, provider, insurer, federal program or emergency route. Use the right path before sending documents or personal details.
For federal vs state health-services context, see our Department of Health and Human Services guide.
Before you call, visit, mail or pay Hawaiʻi DOH
What to do if your Hawaiʻi DOH service is not found
Official Hawaiʻi Department of Health links
Use these official links for final verification before calling, visiting, ordering certificates, requesting records, filing complaints, asking about inspections or relying on a deadline.
Hawaiʻi Department of Health official websiteMain HDOH website for public health, environmental health, behavioral health, news and program links. DOH program directory and main officeOfficial main office, Info Line, administrations, branches, attached agencies and program routing. Hawaiʻi Vital RecordsBirth, death, marriage, civil union, apostille, amendments, genealogy and record-ordering routes. Disease Outbreak Control Division contactDisease reporting line, DOCD phone, Disease Investigation Branch and Immunization Branch contacts. Immunization BranchImmunization program, VFC, registry, school requirements and vaccine-preventable disease routing. HiSIS immunization record accessHawaiʻi State Immunization System record access route. Hawaiʻi WICApply for WIC, clinic locations, eWIC resources, allowed food list, breastfeeding and WIC updates. Food Safety BranchFood permits, food safety education, food information, swimming pool, tattoo and inspection report resources. Safe Drinking Water BranchDrinking water branch contacts, public notices, island contacts and water-system information. Office of Health Care AssuranceFacility licensing, certification, state licensing and Medicare certification resources.Hawaii Department of Health FAQ
What is the Hawaiʻi Department of Health phone number?
The main Hawaiʻi Department of Health Info Line is 808-586-4400. Use it for general routing when you do not know which DOH branch handles your issue.
Where is the Hawaiʻi Department of Health located?
The main office is Kinau Hale, 1250 Punchbowl Street, Honolulu, HI 96813. Specific services such as Food Safety, Safe Drinking Water and OHCA may use different offices.
What is the Hawaiʻi Vital Records phone number?
For birth, marriage or civil union and death certificate questions, call 808-586-4539. DOCD contact pages also list 808-586-4542 for certificate routing.
What are Hawaiʻi Vital Records office hours?
The Oʻahu Vital Records office lists hours as Monday-Friday, 7:45 a.m.-2:30 p.m.. Appointments are encouraged, and walk-in service may be available between appointments.
Does Hawaiʻi DOH still maintain divorce records?
The official Vital Records page states that effective February 1, 2026, Hawaiʻi DOH will no longer maintain records of divorce. Verify the correct court or agency route before ordering.
How do I get an immunization record in Hawaiʻi?
Use HiSIS to view and download administered immunizations when available. If records are missing, contact the provider, pharmacy, school, prior state registry or Immunization Branch.
What is the Hawaiʻi Immunization Branch phone number?
The Immunization Branch main line is 808-586-8300. Neighbor island users may use the toll-free number 1-800-933-4832.
What is the Hawaiʻi WIC phone number?
Hawaiʻi WIC lists 808-586-8175 on Oʻahu and 1-888-820-6425 toll-free from neighbor islands.
How do I contact Hawaiʻi Food Safety Branch?
Oʻahu Food Safety Branch can be reached at 808-586-8000. Hilo, Kona, Maui/Molokaʻi/Lānaʻi and Kauaʻi have separate food-safety contact numbers.
How do I get crisis support in Hawaiʻi?
Call or text 988, chat through Hawaiʻi CARES 988, or call statewide toll-free 1-800-753-6879. Call 911 for immediate danger.