Will County Health Department Services, Phone Numbers, Clinics & Official Help
Use this practical guide to contact the Will County Health Department, find the right office, book local health services, request birth or death certificates, schedule immunizations, use WIC, reach the Community Health Center, ask about behavioral health, report environmental health concerns, and avoid calling the wrong department.
The biggest user mistake is treating the Health Department and the Community Health Center as the same service desk. They work together, but they have different phone numbers, locations, and service paths.
This finder helps you select the correct official starting point. It does not replace the county office or confirm live appointment availability, but it prevents the most common problem: calling the wrong phone number for the service you actually need.
For general Will County Health Department questions, use the official contact page or call 815-727-8480. If you need primary care, women’s health, pediatrics, dental care, or Community Health Center appointments, call 815-727-8670 instead.
Will County Health Department phone number, services and office help
The main Will County Health Department phone number is 815-727-8480. That is the correct first number for general Health Department questions, local public health programs, environmental health routing, and county service direction.
If you need medical appointments through the Will County Community Health Center, use 815-727-8670. If you need vaccines, call the Immunization Clinic at 815-740-8143. If you need WIC, call 815-727-8524. If you need birth or death certificates, call 815-727-8639. If you need behavioral health support, call 815-727-8521.
The official site also separates services by location. Main Health Department services are centered at 501 Ella Avenue in Joliet, while the Community Health Center has a main clinic at 1106 Neal Avenue in Joliet and additional services in Bolingbrook and Monee.
Will County Health Department fast facts before you call
Official verification for this Will County Health Department guide
Publish-ready as of: May 10, 2026.
This guide was prepared using official Will County Health Department and Community Health Center resources, including the official contact page, locations page, immunizations page, WIC page, birth and death certificates page, Community Health Center pages, behavioral health pages, environmental health pages, family health services, communicable disease resources, HIV/STI/PrEP resources, FOIA pages, patient portal guidance, and official service pages.
County health services can change. Phone routing, clinic hours, appointment rules, accepted insurance, service availability, fees, forms, branch schedules, and emergency notices may be updated at any time. Always verify the exact service on the official Will County Health Department page before visiting, mailing documents, paying a fee, or relying on a deadline.
What this Will County Health Department guide covers
Will County Health Department phone number directory by service
The main Health Department phone is useful, but it is not always the fastest number. Users searching for will county health department usually want one of several different services, and each service can have a better direct line.
Best way to avoid calling the wrong number
Before calling, identify whether you need public health services, medical clinic care, immunizations, WIC, birth or death records, behavioral health, environmental health, FOIA, or a patient portal question. The more exact your issue, the faster staff can route you.
Will County Health Department locations in Joliet, Bolingbrook and Monee
The official Will County Health Department website lists multiple service locations. Not every service is offered at every site, so users should check the branch page before visiting.
Joliet, IL 60433
Main Health Department phone: 815-727-8480
Joliet, IL 60433
Community Health Center phone: 815-727-8670
Bolingbrook, IL 60440
Monee, IL 60449
Location tip before you drive
Do not assume the closest branch offers the exact service you need. WIC, immunizations, primary care, behavioral health, environmental health, and Community Health Center services may be scheduled differently by site. Open the official locations page and confirm the service before visiting.
Will County Health Department vs Community Health Center: what is the difference?
This is the most important confusion to clear up. The Will County Health Department handles public health functions such as immunizations, WIC, birth and death certificates, communicable disease programs, environmental health, family health services, and county health programs.
The Will County Community Health Center is the clinical care side. It provides primary care and medical services such as family medicine, pediatrics, women’s health, dental services, behavioral health at Community Health Center locations, and other patient care services.
What services the Will County Health Department handles
The Will County Health Department covers a broad mix of public health, family support, environmental health, communicable disease prevention, vital records, behavioral health, and health education services. Some programs are provided directly by the Health Department, while clinical medical care is commonly provided through the Community Health Center.
What may not be handled by the Will County Health Department
Some people call the Health Department for issues that belong to another office, hospital, insurer, state agency, or emergency service. Clear routing saves time and prevents bad user experience.
Will County immunizations, school vaccines and travel clinic appointments
The Will County Health Department Immunization Clinic provides recommended childhood and adult immunizations to Will County residents. For scheduling, the official immunizations page instructs users to have insurance information available and call 815-740-8143.
Travel immunization services are also available. The official travel immunization page advises scheduling a consultation at least four weeks before departure when possible, because some vaccines need time to become effective or may require a series.
Will County WIC appointments, locations, eligibility and first-visit checklist
The Will County WIC program is available at locations in Joliet, Bolingbrook, and Monee. The official WIC page lists 815-727-8524 for questions or appointments.
WIC helps eligible pregnant people, breastfeeding parents, postpartum parents, infants, and children up to age 5. The official Will County WIC page says first appointments may require proof of identity for the parent and child, proof of household income, and immunization records for infants and children. It also notes that the child must attend the first appointment.
Will County birth and death certificates, phone and service help
The Will County Health Department provides local birth and death certificate services from the official vital records office at 501 Ella Avenue in Joliet. The official page lists the contact phone as 815-727-8639.
The vital records page lists service hours Monday through Friday from 8:30 a.m. to 4:00 p.m., closed from noon to 1:00 p.m. Because vital records requirements can be strict, users should confirm eligibility, identification, fees, accepted payment, and record availability before visiting.
Before you request a certificate
Prepare the full name on the record, date of birth or death, your relationship to the person, valid ID, payment method, and the exact copy type you need. Wrong documents or missing ID can delay service.
Will County Community Health Center primary care, pediatrics, women’s health and dental services
The Community Health Center provides direct patient care services separate from the public health division. Official service pages list family medicine, pediatrics, women’s health, dental services, behavioral health support, and other clinical care options through Community Health Center locations.
For questions or appointments related to Community Health Center medical services, the official site lists 815-727-8670.
Will County behavioral health services, counseling and appointment help
The Will County Health Department Behavioral Health division provides community-based services for adults, children, and adolescents. The official behavioral health pages describe outpatient mental health services, psychiatric assessments, billing support, records requests, and scheduling help.
For behavioral health questions, appointment changes, or service direction, the official site lists 815-727-8521. Community Health Center behavioral health services may also be available through clinical locations, with separate Community Health Center appointment routing when applicable.
Will County environmental health inspections, complaints, wells, pools and food safety
The Environmental Health Division provides inspections and regulatory services tied to public food facilities, water wells, wastewater treatment systems, complaints, swimming pools and bathing beaches, body art and tanning facilities, non-community public water supplies, West Nile programming, and radon.
This is an area where users often need the exact program, not a general phone call. A food safety complaint, well question, septic concern, public pool issue, body art inspection, or radon question may require a different form or contact path.
Communicable disease, epidemiology, HIV, STI, PrEP and PEP services
The Communicable Disease and Epidemiology Program works to protect and promote the health of Will County residents through surveillance, prevention, investigation, and response activities. For users searching after an exposure, outbreak, or public health notice, this is different from routine primary care.
The Health Department also provides HIV/STI/PrEP-related resources. The official HIV/STI resource hub says the STI/HIV program offers rapid HIV testing at the Joliet location, with results in about 15–20 minutes, plus information about STI services, PrEP, PEP, education, counseling, and Care Clinic support.
FOIA requests, public records and Will County patient portal access
If you need public records maintained by the Will County Health Department, use the official FOIA page and request form. FOIA is different from requesting your own clinical medical records through a provider or patient portal.
The official patient portal page says patients can access personal health records, test results, non-urgent messages, medication refill requests, and appointment information online. Public records requests, behavioral health records, and patient portal medical records are different workflows and should not be mixed together.
Free vs paid Will County Health Department services
Some services are informational or public-health oriented, while other services may involve official fees, insurance, eligibility review, or appointment-based clinical care. The important rule is to use official Will County Health Department pages before assuming cost, free access, or eligibility.
What to prepare before visiting a Will County health office
Many avoidable repeat visits happen because users arrive without ID, appointment confirmation, insurance information, child records, payment details, or the wrong branch location. Use the checklist below before you go.
Which official Will County Health page should you use?
Search results can send users to the wrong page if they do not know the service type. Use the Health Department page for public health programs, the Community Health Center page for clinical care, the WIC page for nutrition appointments, the immunizations page for vaccine scheduling, the vital records page for certificates, and the environmental health page for inspections or complaints.
How to contact the right Will County health office
Identify the exact service
Decide whether you need general public health help, WIC, immunizations, birth/death certificates, Community Health Center care, behavioral health, environmental health, HIV/STI services, FOIA, or portal access.
Use the correct official page
Open the service page that matches your need. Do not rely on a generic directory when the official site already has direct program pages and phone numbers.
Check the correct location
Confirm whether the service is in Joliet, Bolingbrook, Monee, or through the Community Health Center before traveling.
Prepare your documents
Bring identification, insurance information, child records, vaccine history, payment method, appointment details, or property information depending on the service.
Verify hours and appointment rules
Hours and service availability can vary by branch and program. Check the official page again before leaving home.
Do not use routine Health Department contact pages for emergencies
If there is a life-threatening emergency, call 911. If you need immediate mental health crisis support in the United States, call or text 988. Do not wait for an appointment line, email reply, patient portal message, or routine county office callback during immediate danger.
The Will County Health Department provides essential public health and clinical services, but routine contact forms are not a substitute for emergency medical treatment or crisis intervention.
Will County Health Department main office map
The map below points to the official main Health Department office at 501 Ella Avenue, Joliet, IL 60433. Not every service is offered at the same building, so confirm the exact service page and branch location before visiting.
Official Will County Health Department links for services and phone help
Use these official resources before relying on third-party directories or outdated business listings.
Will County Health Department official website Main official website for public health programs, services, news, forms, and locations. Contact Us Official contact page with Health Department, Community Health Center, and service phone numbers. Locations Official office and branch locations in Joliet, Bolingbrook, and Monee. Immunizations Official immunization clinic information for childhood and adult vaccines. Travel Immunizations Official travel vaccine consultation guidance. WIC Official WIC eligibility, appointment, location, and first-visit information. Birth & Death Certificates Official local vital records page with phone, location, and service information. Community Health Center Official clinical care page for family medicine, pediatrics, women’s health, dental, and patient care. Behavioral Health Services Official behavioral health program information for adults, children, and adolescents. Environmental Health Official environmental health information for food safety, wells, pools, complaints, radon, body art, and more. Epidemiology and Communicable Disease Official disease prevention, surveillance, and response information. HIV/STI/PrEP Resource Hub Official testing, treatment, PrEP, PEP, and prevention resources. FOIA Information Official public records guidance and request information. Patient Portal Official portal access information for personal health records, test results, messages, and refill requests.Will County Health Department FAQ: phone, services, records and appointments
What is the Will County Health Department phone number?
The main Will County Health Department phone number is 815-727-8480. For Community Health Center clinical appointments, use 815-727-8670.
Where is the main Will County Health Department office?
The main Health Department office is located at 501 Ella Avenue, Joliet, IL 60433.
What is the difference between the Health Department and the Community Health Center?
The Health Department handles public health programs such as WIC, immunizations, vital records, environmental health, and communicable disease services. The Community Health Center provides clinical medical care such as family medicine, pediatrics, women’s health, and dental services.
How do I make a Will County immunization appointment?
Call the Will County Health Department Immunization Clinic at 815-740-8143. The official page asks users to have insurance information available when scheduling.
Does Will County Health Department offer travel vaccines?
Yes. The official travel immunizations page describes pre-travel consultation and recommends scheduling at least four weeks before departure when possible.
What is the Will County WIC phone number?
The official WIC page lists 815-727-8524 for questions or appointments.
What should I bring to my first Will County WIC appointment?
The official WIC page says to bring proof of identity for you and your child, proof of household income, and immunization records for infants and children. It also says your child must attend the first appointment.
Where do I get a Will County birth certificate or death certificate?
Use the official birth and death certificates page or call 815-727-8639. The vital records office is at 501 Ella Avenue in Joliet.
What phone number do I use for Will County behavioral health services?
The Behavioral Health division lists 815-727-8521 for service questions and appointment routing.
How do I report an environmental health complaint in Will County?
Use the official Environmental Health page and Environmental Complaint form. The Environmental Health division investigates complaints within its regulated programs.
Does Will County Health Department provide HIV or STI services?
Yes. Official resources list HIV/STI testing, treatment pathways, PrEP/PEP information, education, counseling, and Care Clinic services.
How do I request public records from Will County Health Department?
Use the official FOIA page and request process. FOIA is for public records and is different from requesting your own clinical medical records through a patient portal or treating provider.
Can I use the patient portal for test results and refill requests?
Yes. The official patient portal page says patients can access personal health records, test results, non-urgent messages, refill requests, and appointment information online.
Can I walk in without an appointment?
It depends on the service and location. Some clinics or programs may require appointments or operate on specific days. Check the exact official service page before visiting.
Is this the official Will County Health Department website?
No. This is an independent informational guide. For official phone numbers, appointments, fees, forms, records, clinic updates, and service changes, use WillCountyHealth.org directly.
Independent guide and official-use disclaimer
This article is an independent guide created to help users understand Will County Health Department services, phone numbers, office locations, immunizations, WIC, birth and death certificates, Community Health Center care, behavioral health, environmental health, communicable disease resources, HIV/STI services, FOIA, and patient portal access.
It is not the official Will County Health Department website and does not provide medical, legal, benefits, records, or emergency advice. Before visiting, paying, requesting records, booking care, relying on hours, or submitting forms, verify details directly with the official Will County Health Department website or the correct service office.
Bottom line for Will County Health Department services and phone help
For general Health Department help, call 815-727-8480. For Community Health Center clinical care, call 815-727-8670. For immunizations, use 815-740-8143. For WIC, use 815-727-8524. For birth and death certificates, use 815-727-8639. For behavioral health, use 815-727-8521.
The best user path is simple: choose the exact service, open the matching official page, confirm the correct branch location, prepare the required documents, and verify current hours or appointment rules before traveling.