West Virginia Department of Health Services, Phone Numbers, Vital Records, WIC & Public Health Help
Use this practical guide to contact the West Virginia Department of Health, find the right public health office, request birth or death certificates, access vaccine records, contact WIC, report disease concerns, understand Medicaid and benefit routing, and avoid confusing old DHHR links.
West Virginia health services can be confusing because the old DHHR structure now connects users to the Department of Health, Department of Health Facilities, Department of Human Services, Bureau for Public Health, Health Statistics Center, WIC, Medicaid, and county-level public health resources.
This finder helps you choose the correct official path. It does not book appointments or replace a state office, county office, clinic, Medicaid worker, or emergency hotline. It helps prevent the most common problem: using the wrong West Virginia health department contact.
For general West Virginia Department of Health questions, start with the official contact page or call 304-558-0684. For public health programs, vital records, WIC, Medicaid, facility complaints, disease reporting, or benefit changes, use the specific official contact path because those services may be handled by different offices.
West Virginia Department of Health phone number, services and official help
The main West Virginia Department of Health phone number is 304-558-0684. The department lists its office at One Davis Square, Suite 100, East, Charleston, WV 25301. Use this main contact for general Department of Health routing, but do not assume it is the fastest number for every service.
For public health program questions, the Bureau for Public Health contact page lists 304-558-2971. For birth, death, and marriage certificates or corrections, the Vital Registration Branch lists 304-558-2931 and email dhhrvitalreg@wv.gov. For WIC, the West Virginia Office of Nutrition Services lists 304-558-0030. For benefits or Medicaid-related changes, the customer services hotline is 1-877-716-1212.
The strongest path is simple: identify your service first, then use the correct official office. West Virginia has separate routes for Department of Health, Bureau for Public Health, Department of Human Services, Department of Health Facilities, WV PATH, WIC, Health Statistics Center, facility complaints, and emergency reporting.
West Virginia Department of Health fast facts before you call
Official verification for this West Virginia health guide
Publish-ready as of: May 8, 2026.
This article was prepared using official West Virginia government resources, including the West Virginia Department of Health website, Bureau for Public Health pages, Health Statistics Center, Vital Registration, WIC, online services pages, Department of Human Services contact pages, hotline pages, and Department of Health Facilities contact resources.
West Virginia health agency pages, program names, phone numbers, office routing, benefit systems, certificate fees, clinic hours, and county services can change. Always verify the exact program on the official WV.gov page before visiting, mailing documents, paying fees, applying for benefits, requesting certificates, reporting a complaint, or relying on a deadline.
What this West Virginia Department of Health guide covers
West Virginia Department of Health phone number directory by service
Do not rely on one phone number for every issue. West Virginia health and human service programs are split across several offices, and the correct number depends on whether you need public health, vital records, WIC, Medicaid, facility complaints, disease reporting, benefits, or emergency help.
Best calling strategy
Before calling, write down your exact service, county, record type, certificate name, benefit case detail, WIC clinic, Medicaid question, disease concern, facility complaint, or permit issue. A specific request gets routed faster than “I need the health department.”
West Virginia DH, DHHR, DoHS and Department of Health Facilities confusion
Many users still search for “West Virginia DHHR” when they really need one of several current paths. West Virginia’s online health and human services pages now point users toward the Department of Health, Department of Health Facilities, and Department of Human Services, along with the Office of Shared Administration and program-specific pages.
This matters because the Department of Health may be correct for public health and vital records, while the Department of Human Services may be correct for benefits, child welfare, abuse or neglect reporting, and family support. The Department of Health Facilities may be correct for facility complaints or state health facility issues.
What the West Virginia Department of Health handles in 2026
The West Virginia Department of Health connects users to public health work across the lifespan, from newborn-related records and immunizations to disease prevention, environmental health, emergency preparedness, statistics, WIC, and public health response.
Some programs are handled directly by statewide offices, while others are delivered through local health departments, clinics, county programs, or partner offices. That is why official routing matters.
What the West Virginia Department of Health may not be the right office for
West Virginia Department of Health is not the correct office for every benefit, facility, private medical, insurance, or local government issue. If the user searches the wrong agency first, they may waste time and miss a deadline.
West Virginia birth certificate, death certificate, marriage and divorce record help
The West Virginia Health Statistics Center and Vital Registration Office are important for users searching for birth certificates, death certificates, marriage certificates, certificate corrections, and vital statistics. The Vital Registration Office is the state repository for vital records, and certified copies are issued through the official process.
For assistance with birth, death, and marriage certificates, and corrections to those vital certificates, West Virginia lists 304-558-2931 and email dhhrvitalreg@wv.gov. Users should verify current forms, fees, payment methods, in-person service rules, and mailing instructions before ordering.
Before requesting a West Virginia vital record
Prepare the full name on the record, date of birth or death, county if known, parent or spouse details when required, valid ID, mailing address, payment method, and whether you need a certified copy. If you need the record for passport, school, estate, insurance, marriage, immigration, or court use, confirm the exact document type first.
West Virginia immunization records, vaccine history and MyIRMobile help
West Virginia Department of Health announced a vaccine record access resource allowing residents to review immunization history and print official records through MyIRMobile. This is important for parents, students, employers, health care workers, college admissions, travel, and adults who need vaccine history.
Users should also check with their pediatrician, primary care provider, local health department, school, pharmacy, or previous provider when records appear incomplete. Older records, out-of-state vaccines, or records not reported to the registry may require extra documentation.
School immunization tip
Before school enrollment, collect your child’s vaccine record, previous provider details, school notice, date of birth, parent or guardian information, and any out-of-state vaccine proof. Ask the school or provider exactly what format is accepted.
West Virginia WIC phone number, clinic finder, nutrition help and appointment tips
The West Virginia WIC Program helps eligible women, infants, and children with nutrition support, breastfeeding counseling and education, health monitoring, and nutritious foods. The state WIC general inquiry phone number is 304-558-0030, and local WIC clinics handle many appointment and county service questions.
For local WIC clinic information, use the official WIC clinic search and county pages. Local offices may have different days, hours, clinic addresses, phone numbers, and appointment procedures. Do not assume one county clinic schedule applies statewide.
West Virginia Medicaid, WV PATH, CHIP and benefit help
Medicaid, CHIP, SNAP, TANF, benefit changes, and many assistance programs may not be handled by the Department of Health main phone. They are commonly routed through Department of Human Services, WV PATH, customer service, or program-specific offices.
The West Virginia hotline page lists 1-877-716-1212 as the customer services hotline to report a benefit change. It also lists 1-877-WVA-CHIP or 1-877-982-2447 for WV Children’s Health Insurance Program. Client services for inquiries for Department of Health, Department of Health Facilities, and Department of Human Services programs are listed at 1-800-642-8589.
Medicaid routing tip
If your question is about Medicaid eligibility, renewal, income change, address change, WV PATH access, or benefit review, the Department of Human Services or WV PATH route is usually better than the general Department of Health number. If your question is about a managed care plan’s benefits, contact the health plan member services number.
West Virginia environmental health, water, sanitation and public health complaints
Environmental health questions may involve drinking water, boil water advisories, sanitation, public health permits, food-related issues, onsite concerns, local health departments, and the Office of Environmental Health Services. Some topics are state-level, some are county-level, and some are routed to a different regulatory office.
For urgent local hazards, contact the proper local health department, emergency service, or official reporting number. For non-urgent program questions, start with the Bureau for Public Health or Office of Environmental Health Services resources and verify the county or program-specific process.
West Virginia disease reporting, epidemiology consultation and public health response
The Bureau for Public Health contact page lists disease reporting or epidemiology consultation at 1-800-423-1271 and 304-558-5358. This is not a general appointment line. It is for reportable disease or epidemiology-related public health concerns.
For personal medical diagnosis or treatment, contact a licensed health care provider. For immediate danger or severe symptoms, call 911. For public health reporting questions, use the official disease reporting path and provide accurate details.
West Virginia health facility complaints and Department of Health Facilities help
If your issue is about a health facility, hospital, long-term care facility, state health facility, treatment facility, or facility-level complaint, the Department of Health Facilities or client services contact route may be more useful than the Department of Health main number.
Official West Virginia contact pages list 1-800-642-8589 for complaints and client services. For facility-specific concerns, provide the facility name, location, date, type of concern, resident or patient details if appropriate, and whether the issue is urgent.
West Virginia vital statistics, health reports, FOIA and public records
The Health Statistics Center publishes vital statistics and health-related reports for West Virginia. These resources can be useful for school reports, public health planning, demographic research, birth and death trends, marriage and divorce statistics, and public health data needs.
For agency records that are not already published, use the official FOIA or public records contact path. A strong request should include the program name, date range, document type, county, subject, and preferred format. Do not use FOIA when you really need a certified birth certificate, private medical record, benefit case update, or emergency response.
West Virginia county health department near me: local services and office help
Many public health services are local. Users may search for Charleston, Huntington, Morgantown, Parkersburg, Wheeling, Martinsburg, Beckley, Fairmont, Clarksburg, or county health department services. The statewide site can point you in the right direction, but local health departments may control appointment times, clinic schedules, local public health notices, environmental health services, WIC clinics, and county-specific contact information.
West Virginia Department of Health free services vs paid records, certificates and benefits
Many official West Virginia health pages, public health guidance pages, WIC information pages, online services pages, and public health reports are free to read. Some services may involve official fees, especially certified vital records, certificate corrections, mailed records, permit fees, inspection-related charges, or copy requests.
Do not pay a private website before checking the official WV.gov page. Private certificate, background, benefit, or directory websites can look official but may charge extra fees, show outdated numbers, or route you away from the correct agency.
Checklist before calling or visiting a West Virginia health office
Most failed visits happen because the user brings the wrong documents or contacts the wrong office. Prepare the right information before calling, applying, visiting, or mailing forms.
How to contact the right West Virginia health office
Identify the exact service
Decide whether your issue is Department of Health contact, public health, vital records, immunization records, WIC, Medicaid, benefits, facility complaints, environmental health, data, or emergency help.
Use the correct official West Virginia page
Start with health.wv.gov for Department of Health, BPH pages for public health, Health Statistics Center for vital records, WIC pages for nutrition support, and Department of Human Services for benefits.
Use local offices when the service is local
For county clinics, WIC appointments, public health inspections, local advisories, or clinic schedules, contact the local health department or local program office.
Prepare documents and case details
Have ID, record details, case number, benefit notice, vaccine record, certificate information, facility name, county, or appointment information ready before calling.
Verify fees, hours and forms before visiting
Do not rely on old search results. Check the official WV.gov page or call the correct office before traveling, mailing documents, or paying fees.
Do not use general West Virginia health contact pages for emergencies
If there is a life-threatening emergency, call 911. If you need suicide, mental health crisis, or emotional distress support in the United States, call or text 988. To report abuse or neglect 24/7 in West Virginia, use 1-800-352-6513.
General Department of Health emails and contact forms are not the right route for immediate danger, severe medical symptoms, active violence, overdose danger, child abuse, elder abuse, poisoning, or urgent safety threats.
West Virginia Department of Health map and Charleston office location
The map below points to the West Virginia Department of Health contact location in Charleston. Most users should call or use the correct official online service before visiting. For county services, WIC clinics, certificates, benefits, or facility complaints, verify the exact office first.
Official West Virginia Department of Health links for services and phone help
Use these official resources before relying on third-party directories, old DHHR pages in search results, or unofficial phone lists.
West Virginia Department of Health official website Main official website for West Virginia Department of Health news, leadership, contact information and public health routing. West Virginia Department of Health contact page Official contact page with main phone, fax, address and email for the Department of Health. West Virginia Bureau for Public Health Official public health resource for West Virginia programs across the lifespan. Bureau for Public Health contact page Official BPH phone numbers, disease reporting, media, FOIA and public health contact details. Bureau for Public Health programs Official program directory for public health services, epidemiology, prevention, emergency preparedness and related programs. West Virginia Health Statistics Center Official resource for vital records, vital statistics, reports, county health data and publications. Vital Registration Official West Virginia branch for certified copies of birth, death, fetal death and marriage certificates. Certificate requests Official certificate request page for birth, death, marriage and related vital record orders. Vital records contact information Official contact information for birth, death, marriage certificate and correction help. West Virginia WIC Official WIC program page for nutrition support, breastfeeding counseling, health monitoring and nutritious foods. West Virginia WIC contact Official WIC contact page with Office of Nutrition Services phone, fax and email details. West Virginia WIC clinic search Official WIC clinic directory for local clinic address, phone, fax and hours. West Virginia online services Official online services list including immunization registry, birth/death certificate ordering and WV PATH references. West Virginia Department of Human Services contact Official contact page for benefit questions, client services, complaints and abuse or neglect reporting. West Virginia hotline numbers Official hotline list for benefits, CHIP, child crisis, client services, disease reporting and abuse/neglect reporting. West Virginia Department of Health Facilities contact Official facility contact page for complaints and facility-related department routing.West Virginia Department of Health FAQ: services, phone, records and benefits
What is the West Virginia Department of Health phone number?
The main West Virginia Department of Health phone number is 304-558-0684. Use it for general Department of Health contact and routing. For specific services, use the correct program number.
What is the West Virginia Department of Health address?
The Department of Health contact page lists One Davis Square, Suite 100, East, Charleston, WV 25301.
What is the Bureau for Public Health phone number in West Virginia?
The Bureau for Public Health contact page lists 304-558-2971 as the general information phone number.
How do I get a West Virginia birth certificate?
Use the official Vital Registration certificate request process through the West Virginia Health Statistics Center. For assistance with birth, death, and marriage certificates or corrections, call 304-558-2931.
How do I get a West Virginia death certificate?
Use the official Vital Registration certificate request page or contact the Vital Registration Branch at 304-558-2931. Verify eligibility, fees, ID requirements, and request method before ordering.
Does West Virginia Department of Health handle divorce records?
West Virginia vital statistics includes divorce data, but certified divorce decrees or detailed court case documents may require the court clerk where the divorce was filed.
How do I access my West Virginia immunization record?
West Virginia Department of Health has pointed residents to MyIRMobile for vaccination record access. You may also need to check with your provider, local health department, school, pharmacy, or previous provider if records are incomplete.
What is the West Virginia WIC phone number?
The West Virginia WIC general inquiry phone number is 304-558-0030. Local WIC clinics handle many appointment and clinic-specific questions.
How do I find a West Virginia WIC clinic near me?
Use the official West Virginia WIC clinic search page. It lists local clinic addresses, phone numbers, fax numbers, and hours where available.
Who handles West Virginia Medicaid benefit questions?
Medicaid and benefit questions may be routed through WV PATH, Department of Human Services, or benefit customer service. The hotline list includes 1-877-716-1212 for benefit questions or changes.
What number do I call to report abuse or neglect in West Virginia?
To report abuse or neglect 24/7, the Department of Human Services contact page lists 1-800-352-6513.
How do I report disease concerns in West Virginia?
The Bureau for Public Health contact page lists disease reporting or epidemiology consultation at 1-800-423-1271 or 304-558-5358.
Where do I complain about a West Virginia health facility?
Facility complaints may be routed through Department of Health Facilities or client services. Official contact pages list 1-800-642-8589 for complaints or client services.
Is West Virginia Department of Health the same as DHHR?
No. Many old pages and search results still mention DHHR, but West Virginia now separates health, health facilities, and human services routes. Use the official current page for the service you need.
Is this the official West Virginia Department of Health website?
No. This is an independent informational guide. For official services, records, forms, fees, benefits, complaints, or public health notices, use official WV.gov pages.
Independent guide and official-use disclaimer
This article is an independent guide created to help users understand West Virginia Department of Health services, phone numbers, public health programs, vital records, WIC, immunization records, Medicaid routing, environmental health, facility complaints, public records, and official links.
It is not the official West Virginia Department of Health website and does not provide medical advice, legal advice, benefit decisions, emergency help, or guaranteed appointment information. Before visiting, paying, mailing documents, applying, renewing, filing a complaint, or relying on a deadline, verify details directly with the correct official WV.gov office or program page.
Bottom line for West Virginia Department of Health services and phone help
For general West Virginia Department of Health contact, use 304-558-0684. For Bureau for Public Health, use 304-558-2971. For birth, death, and marriage certificate help, use Vital Registration at 304-558-2931. For WIC, use 304-558-0030 or the local WIC clinic search. For benefit questions and WV PATH-related help, use 1-877-716-1212. For abuse or neglect reporting, use 1-800-352-6513.
The most reliable user path is official first, service-specific second, local office third. That prevents confusion between Department of Health, Department of Human Services, Department of Health Facilities, old DHHR pages, local clinics, and private directory sites.