Virginia Beach public health phone numbers, clinics, WIC, records and local service help
The Virginia Beach Department of Public Health serves city residents through clinical care, immunizations, communicable-disease programs, WIC, Vital Records, Environmental Health, dental services and community programs. The main office is at Pembroke Corporate Center III on Corporation Lane.
If you are coming from the Oceanfront, Kempsville, Indian River, Princess Anne or the northern part of the city, call the service you actually need before driving across Virginia Beach. WIC, Environmental Health, Vital Records and clinic appointments do not all use the same counter or schedule.
What does the Virginia Beach Health Department actually handle?
The Virginia Beach Department of Public Health is the local public-health agency for Virginia Beach. Residents most often use it for immunizations, communicable-disease services, STI and TB services, WIC, Vital Records guidance, Environmental Health, dental care, public-health emergency reporting and community-health programs.
Immunizations, STI services, tuberculosis services, selected laboratory services, pharmacy support, dental care and communicable-disease follow-up.
WIC nutrition support, breastfeeding help, Healthy Families and other prevention or referral programs for qualifying Virginia Beach families.
Restaurants, food events, onsite sewage, private wells, pools, rabies, beach water, tourist establishments, personal-service businesses and environmental complaints.
Virginia Beach Health Department phone numbers by service
Use the service-specific line when possible. The current VDH contact information separates general information, clinical services, Environmental Health, communicable disease, Vital Statistics, WIC and other community programs.
| Service | Phone | Best reason to call |
|---|---|---|
| General information | 757-518-2700 | Office questions, general routing and after-hours public-health answering service. |
| Clinic Services | 757-518-2700 · Option 1 | Clinic appointments, immunizations, STI services, dental scheduling and related clinic questions. |
| Communicable Disease | 757-278-6290 | Communicable-disease questions and disease investigation information during business hours. |
| Environmental Health | 757-518-2646 | Food safety, pools, rabies, sewage, wells, inspections, personal services and environmental concerns. |
| Dental Services | 757-518-2694 | Questions about children’s public-health dental services and eligibility. |
| Vital Statistics | 757-518-2671 | Birth, death, marriage and divorce record questions and local Vital Records guidance. |
| WIC Corporate Center | 757-518-2789 | WIC eligibility, benefits, appointments, nutrition and breastfeeding support. |
| Healthy Families | 757-518-2662 | Family-support and related public-health program questions. |
Clinic appointments, fees, pharmacy and dental services
The health department’s clinic focuses on prevention and diseases that can affect the wider community. Scheduled patients receive priority, while walk-ins are offered when capacity allows. Calling before you go is the safest move, especially for immunizations, STI services, dental care or TB testing.
These include investigation and referral for communicable-disease cases, identification and testing of tuberculosis contacts, and required childhood immunizations from birth through age 18.
VDH lists adult tuberculin testing required for school or work and routine adult immunizations, with adult vaccine charges based on vaccine cost plus administration fees.
Some STI, tuberculosis and dental services use income-based fee rules. Bring insurance and household-income information when requested; the clinic says inability to pay does not automatically mean STI services will be denied.
Children’s dental care
The department lists dental services for children from 6 months through age 18. Services can include exams, X-rays, cleanings, sealants, fillings, restorations and extractions. Children in the Free School Lunch Program can qualify for free services, Medicaid is accepted, and other children may use a sliding fee scale depending on their circumstances.
On-site pharmacy
The department maintains an on-site medication room for clients seen through its clinics. Current published pharmacy hours are Monday-Thursday from 8 a.m.-4:30 p.m., with lunch closure from noon-1 p.m., and Friday from 8 a.m.-noon. Condoms are available free through the pharmacy and a person does not have to be a health-department patient to receive them.
Virginia Beach vaccine appointments and immunization records
The Immunization Clinic currently operates by appointment. Call 757-518-2700 and choose option 1 before visiting. Once an appointment is scheduled, VDH asks patients to send a complete and updated vaccination record to the department’s immunization email so staff can review previous doses.
Have the school requirement, college form, employment requirement, travel request or provider recommendation available when you call.
Use 757-518-2700, option 1. Ask whether the vaccine is currently available, whether an appointment is required and what payment or insurance information applies.
Bring or submit the most complete record you have so staff can determine which doses may still be needed.
If the visit is for school, childcare, college, work or another institution, bring the actual form rather than relying on staff to know the organization’s specific paperwork.
Virginia Beach WIC locations, eligibility and what to prepare
Virginia Beach has several WIC locations rather than a single citywide WIC counter. WIC can help eligible pregnant, postpartum and breastfeeding women, infants and children younger than 5 with nutrition support, breastfeeding assistance, supplemental foods and healthcare referrals.
| WIC location | Address | Phone |
|---|---|---|
| Corporate Center III | 4452 Corporation Lane, Suite 200, Virginia Beach, VA 23462 | 757-518-2789 |
| Oceanfront | 1091 Norfolk Avenue, Virginia Beach, VA 23451 | Verify with current VDH WIC directory before calling |
| NAS Oceana | Building 531, NAS Oceana, Virginia Beach, VA 23460 | 757-491-5928 |
| Indian River | 900 Commonwealth Place, Virginia Beach, VA 23464 | 757-424-9970 |
Who may qualify for WIC?
Virginia WIC lists categorical, residential, financial and nutritional requirements. Categories include pregnant or postpartum women, breastfeeding mothers, infants younger than 1 and children younger than 5. Applicants also need to meet income and nutrition requirements.
What should you bring?
Ask the WIC office for the current appointment checklist. Virginia WIC describes residency documentation such as a Virginia driver’s license, Medicaid card, utility or business mail, or rent or mortgage documentation. Income information is also used to determine financial eligibility.
Virginia Beach WIC also offers breastfeeding support, including peer counselors. The local WIC page lists a 24-hour breastfeeding helpline at 757-284-9428 and notes that breast pumps may be available through WIC.
Birth, death, marriage and divorce records: use the right Virginia route
Vital Records is different from hospital medical records. If you need a certified Virginia birth, death, marriage or divorce certificate, use VDH’s Vital Records process. If you need a hospital chart, lab result or physician note, contact the healthcare facility that treated you.
Call 757-518-2671 for local Vital Records questions. The Virginia Beach office page lists weekday hours from 8:15 a.m.-5 p.m., but the registrar closes at 4 p.m. and applications or payments are not accepted after that time.
For restricted records, VDH generally limits certified copies to eligible immediate family members and requires valid identification. Legal guardians can request qualifying birth records with custody documentation.
The Virginia Beach page also directs users to VDH’s online Vital Records application, VitalChek and full-service DMV locations. Check the official page before making a special trip.
Restaurants, septic systems, wells, pools, rabies and beach-water questions
Environmental Health is especially important in a coastal city with restaurants, festivals, pools, rental properties, marinas and heavily used beaches. The Virginia Beach office handles public-health regulation and inspection work designed to reduce foodborne, waterborne and vector-borne disease.
Restaurant and food-service applications, special-event food operations, inspections and food-safety questions route through Environmental Health.
Onsite sewage systems, private wells, pools, tourist establishments, campgrounds and related environmental-health questions can require permits, inspections or technical review.
Animal bites, rabies questions, beach-water issues, environmental hazards and certain personal-service businesses also fall within Environmental Health responsibilities.
Explain whether the issue involves a business, residence, animal exposure, food event, private well, onsite sewage system, pool or another environmental-health concern.
Bring or provide the property address, business name, event location or specific beach/facility involved. “Somewhere near the Oceanfront” is usually not enough for an inspection or complaint.
Do not assume the restaurant form, temporary-event form, personal-service form or onsite-sewage process is interchangeable.
The Environmental Health register closes at 4 p.m. even though the office closes at 5 p.m. Arriving shortly before closing can mean the transaction cannot be started that day.
STI testing, tuberculosis and communicable-disease help
The public-health clinic offers confidential STI-related testing, counseling and education. Some STI services may have charges, and VDH may request insurance or household-income information. The department states that people unable to pay will not be turned away solely for that reason.
Tuberculosis services
TB services include consultation, contact investigation and case management. For qualifying uninsured patients, medical care can include skin testing, chest X-rays, laboratory work and medication. Fees can depend on ability to pay. Call 757-518-2700 and follow the TB clinic routing before visiting.
Communicable-disease questions
The current infectious-disease page lists 757-278-6290 for communicable-disease assistance during business hours. Disease reporting by healthcare professionals uses separate reporting procedures, so members of the public should not assume professional disease-reporting fax numbers are general-information lines.
Rabies and animal exposures
Animal bites and rabies concerns route through Environmental Health at 757-518-2646 during business hours. After hours, VDH lists Virginia Beach Dispatch at 757-385-5000, option 3, for animal exposures and urgent Environmental Health issues.
What to bring before visiting the Virginia Beach Health Department
A quick phone call can save a trip across the city. What you need depends on the service, but these are the documents and details worth checking before leaving home.
Which Virginia Beach public-health service should you contact?
Call Clinic Services at 757-518-2700, option 1. Ask about appointment availability, vaccine supply, cost and what record or school form to bring.
Start with the WIC location closest to you. Corporate Center III can be reached at 757-518-2789; other offices serve the Oceanfront, NAS Oceana and Indian River areas.
Call Vital Statistics at 757-518-2671 and check the current Virginia Vital Records ordering routes before visiting.
Use Clinic Services for STI/TB appointment routing. Communicable-disease information uses 757-278-6290 during business hours.
Call Environmental Health at 757-518-2646. Have the exact address and explain whether the request is an application, inspection, complaint or technical question.
Use 911 for immediate life-threatening emergencies. For public-health answering service, call 757-518-2700. Animal bites or urgent Environmental Health hazards after hours route to 757-385-5000.
Official Virginia Beach and Virginia public-health resources
Use the official pages below for live hours, forms, eligibility, clinic scheduling, record applications, WIC locations and Environmental Health requirements. Health services and appointment availability can change without much notice.
Virginia Beach Health Department FAQs
What is the Virginia Beach Health Department phone number?
The main Virginia Beach Department of Public Health phone number is 757-518-2700. Use option 1 for clinic services and immunization appointments.
Where is the Virginia Beach Health Department located?
The main office is at Pembroke Corporate Center III, 4452 Corporation Lane, Virginia Beach, VA 23462.
What are the Virginia Beach Health Department hours?
General published hours are Monday through Friday from 8 a.m. to 5 p.m., excluding state and federal holidays. Individual clinics and service counters may have different hours.
Does the Virginia Beach Health Department provide vaccines?
Yes. The Immunization Clinic operates by appointment. Call 757-518-2700, option 1, to ask about current vaccine availability, appointment requirements and cost.
Are children’s required vaccines free?
The department currently lists required childhood immunizations from birth through age 18 among its free clinic services. Adults may have vaccine and administrative charges depending on the immunization.
Does Virginia Beach Health Department offer STI testing?
Yes. The clinic provides confidential STI-related testing, counseling and education. Some services may have fees or use sliding-scale rules, so call Clinic Services before visiting.
Does the Virginia Beach Health Department offer WIC?
Yes. Virginia Beach has WIC locations at Corporate Center III, the Oceanfront, NAS Oceana and Indian River. WIC serves eligible pregnant, postpartum and breastfeeding women, infants and children younger than 5.
Can I get a birth certificate from the Virginia Beach Health Department?
The Virginia Beach Vital Records office provides local guidance, while certified Virginia vital records also use VDH’s authorized ordering routes. Call 757-518-2671 and review the official Vital Records page before visiting.
Who handles restaurant inspections in Virginia Beach?
Virginia Beach Environmental Health handles restaurant and food-service regulation and related inspection work. Call 757-518-2646 for current application or inspection guidance.
Who should I call about an animal bite or rabies concern?
During business hours, call Environmental Health at 757-518-2646. After hours, VDH lists Virginia Beach Dispatch at 757-385-5000, option 3, for animal exposures and urgent Environmental Health issues.