Last reviewed 2026. This guide is for the Tazewell County Health Department in Illinois. The main official public health site is tazewellhealth.org. If you meant Tazewell County, Virginia, use the Virginia Department of Health Cumberland Plateau Health District instead.
Tazewell County Health Department Services, Phone Numbers and Office Guide
The Tazewell County Health Department serves residents across Pekin, Tremont, Morton, Washington, East Peoria, Creve Coeur, Mackinaw and nearby Illinois communities. Use this guide to find the right phone number, correct office, clinic appointment path, WIC contact, immunization help, environmental health complaint route, food inspection lookup, well and septic support, birth certificate warning and emergency contact.
Important office warning: Tazewell County Health Department does not handle every county record. Birth, death and marriage records route through the Tazewell County Clerk and Recorder or the Illinois Department of Public Health Division of Vital Records, not the public health clinic desk.
- Agency
- Tazewell County Health Department, Illinois
- Official website
- https://www.tazewellhealth.org/
- Main building
- 21306 IL Route 9, Tremont, IL 61568-9252
- Pekin WIC and clinic
- 1800 Broadway St., Pekin, IL 61554-3822
- Main phone and fax
- Main: 309-925-5511 Fax: 309-925-4381
- General hours
- Monday-Friday, 8:00 AM-4:30 PM. Clinic hours and appointment times can differ by service.
- After-hours public health
- Emergent communicable disease for medical providers, schools or businesses: 309-303-1375. Food establishment fire or possible foodborne illness: 309-303-1381. Medical or safety emergency: 911.
- Administrator
- Amy Fox, Administrator. Administration phone listed by TCHD: 309-929-0221.
Quick answer: what Tazewell County Health Department handles
The Tazewell County Health Department is the local public health agency for Tazewell County, Illinois. It handles community health programs, clinic services, immunizations, WIC, Birth to Five support, family case management, environmental health, food safety, sewage, water and wells, vector and pest information, public health data, health education and emergency public health response. The main building is in Tremont, while the WIC and clinic location is in Pekin.
The fastest path depends on your need. If you need a vaccine or clinic appointment, call 309-929-0294. If you need WIC, pregnancy or young-child support, the Pekin WIC page lists 309-929-0320. If you need food safety, septic, water, wells, pest or complaint help, start with Environmental Health. If you need a certified birth, death or marriage record, do not use the Health Department clinic; use the County Clerk and Recorder or Illinois Department of Public Health vital records path.
Resident action hub
Choose the route that matches the problem in front of you. This prevents the common loop of calling the main number, getting transferred, then discovering the service uses a different office or appointment schedule.
Main public health office
Administration, Environmental Health, general TCHD routing, public health information and many program contacts route through the main Tremont building at 21306 IL Route 9.
WIC and clinic visits
The Pekin location at 1800 Broadway St. is listed by TCHD as the WIC and clinic site. Call ahead before visiting because many clinic services use appointments.
Birth and death records
Certified birth, death and marriage records are not a routine Health Department clinic service. They route through the Tazewell County Clerk and Recorder or IDPH vital records.
Tazewell County Health Department phone numbers by service
Use this table before calling. Public health departments have multiple program lines, and the main number is not always the fastest option. The clinic, WIC, Birth to Five, Environmental Health and after-hours public health contacts each solve different problems.
| Need | Correct phone or route | What to say when you call |
|---|---|---|
| General Health Department help | 309-925-5511 | Say whether you need clinic, WIC, Environmental Health, records, school program, complaint, food safety or public health guidance. |
| Clinic and immunization appointments | 309-929-0294 | Ask for the correct appointment type: child vaccine, adult vaccine, COVID vaccine, TB test, titer, STI service or lab work. |
| WIC and family support | 309-929-0320 | Say whether you are pregnant, postpartum, breastfeeding, calling for an infant, or calling for a child under five. |
| Birth to Five programs | 309-929-0234 for Birth to Five Director contact; general TCHD number 309-925-5511 | Ask about nutrition, medical referrals, social service referrals, pregnancy support or child development support. |
| Environmental Health | 309-929-0272 for Environmental Health contact; 309-925-5511 main routing | Mention food safety, sewage, water, wells, closed loop, pests, radon, recreational sanitation, complaint or inspection lookup. |
| Environmental Health Director | Melissa Goetze, Environmental Health Director, 309-929-0286 | Use for Environmental Health division leadership questions, not routine emergencies. |
| Administration | Amy Fox, Administrator, 309-929-0221 | Use for administrative matters, not clinic emergencies or medical advice. |
| After-hours emergent communicable disease for providers, schools or businesses | 309-303-1375 | Explain the disease situation, facility, school, business or provider context and the urgency. |
| Food establishment fire or possible foodborne illness | 309-303-1381 | Give the food establishment name, location, incident time, symptoms if any, and whether multiple people are affected. |
| Medical or safety emergency | 911 | Use 911 for immediate danger, serious injury, breathing problems, fire, overdose, violence or life-threatening emergencies. |
Tremont main building and Pekin WIC and clinic office
TCHD lists two core public addresses. The Tremont location is the main building, while the Pekin location is the WIC and clinic site. Do not assume the office you visited last time handles the service you need today. A vaccine appointment, food complaint, WIC visit, sewage question and county birth certificate request can all point to different desks.
TCHD Tremont main building
Address: 21306 IL Route 9, Tremont, IL 61568-9252.
Main phone: 309-925-5511.
Best for: main public health routing, Environmental Health, administration, records routing questions, public health program information and official county health department contact.
TCHD Pekin WIC and clinic
Address: 1800 Broadway St., Pekin, IL 61554-3822.
Clinic appointments: 309-929-0294.
Best for: clinic visits, immunization appointments, WIC, women, infants and children services, and program support connected to the clinic location.
Map to TCHD Tremont main building
Map to TCHD Pekin WIC and clinic
Call first if you need a clinic service, lab work, TB test, STI appointment, WIC visit, school vaccine, Environmental Health inspection help or public record. The public website lists general hours, but individual services can have appointment windows, cut-off times, service restrictions or separate instructions.
Clinic appointments, immunizations, TB tests, titers and adult services
TCHD lists clinic services at the Pekin location, with appointments by phone at 309-929-0294. Immunization clinics serve infants, children through age 18 and adults 19 and older. Adult clinic hours are listed as Monday, Tuesday, Thursday and Friday from 8:00 AM to 4:00 PM, and Wednesday from 1:00 PM to 4:00 PM. Always confirm the current schedule before visiting because clinic schedules can change for staffing, holidays, vaccine supply or public health events.
The clinic pages note a few practical details that users often miss: TB tests cannot be given on Thursdays, titers end at 3:00 PM daily to allow lab preparation, and STI services are by appointment only on Tuesday morning and Thursday afternoon. TCHD clinics are medical service facilities, and their posted clinic notice says HIPAA regulations prohibit video or still photography in clinics.
| Clinic need | Best route | Resident tip |
|---|---|---|
| Child immunizations | Call 309-929-0294 or use the official immunization clinic page. | Bring vaccine records, school forms, insurance or Medicaid information and parent or guardian ID. |
| Adult vaccines | Call 309-929-0294 for appointment and pricing questions. | Ask about flu, Tdap, MMR, shingles, hepatitis, HPV, meningococcal, polio or other adult vaccine needs. |
| COVID-19 vaccine | TCHD directs residents to call 309-929-0294 to schedule COVID vaccine appointments. | Ask whether your age, risk factors, prior dose timing or insurance changes what is recommended. |
| TB test | Call the clinic before going. | TB tests cannot be given on Thursdays, and they usually require a return reading window. |
| Titers | Call for appointment and lab-preparation timing. | TCHD notes titers end at 3:00 PM daily. |
| STI services | Appointment only on Tuesday morning and Thursday afternoon. | Do not walk in expecting STI service outside the posted appointment windows. |
| Low-cost adult lab work | Use the official lab work page and call the clinic. | TCHD lists adult lab testing as a cash-only service by appointment during regular clinic hours. |
How to prepare for a TCHD clinic visit
- Call the correct clinic number. Use 309-929-0294 for clinic appointment scheduling instead of relying only on the main number.
- Ask whether your service is available that day. TB tests, titers, STI appointments and vaccine clinics can have timing rules.
- Bring your records. Immunization history, school forms, employer forms and prior lab records can prevent repeat visits.
- Bring payment and insurance information. Ask before the appointment whether insurance, cash, card or another payment method is accepted for your service.
- Respect clinic privacy rules. Do not take photos or videos inside clinic areas if the posted HIPAA rule applies.
WIC, Birth to Five and family case management
The Tazewell County WIC program is based at the Pekin clinic address, 1800 Broadway St., Pekin, IL 61554, and the official WIC page lists 309-929-0320 for additional information. WIC supports eligible pregnant people, breastfeeding and postpartum parents, infants and children under five through nutrition support, breastfeeding help, food benefits and referrals.
TCHD also lists Birth to Five programs that provide healthy nutrition services and referrals to medical and social service agencies for pregnant women and families with children ages 0 to 5. Family Case Management can help families understand early and regular prenatal care, well-child visits, immunizations, child development and reproductive health planning. These are not the same as emergency medical care, but they can be valuable for residents who need a public health support path, especially during pregnancy and early childhood.
WIC
Call 309-929-0320 for WIC eligibility, appointment questions, breastfeeding support and nutrition-service routing. Bring ID, residency information, income or benefits proof if requested, and child or pregnancy information.
Birth to Five
TCHD describes Birth to Five as support for healthy nutrition and referrals to medical and social service agencies for pregnant women and families with children from birth through age five.
Family Case Management
Family Case Management can help connect pregnant women and families to support around prenatal care, well-child visits, immunizations, child development and additional referrals.
WIC and pregnancy call checklist
- Call the WIC number first. Start with 309-929-0320 if your question is WIC, breastfeeding, nutrition or child-under-five support.
- Explain your household situation simply. Say whether you are pregnant, postpartum, breastfeeding, calling for an infant or calling for a child under five.
- Ask what documents to bring. Requirements can include identity, proof of address, income, benefits and child information.
- Ask about appointment reminders. TCHD notes WIC uses automated text and voice messaging for appointment reminders and important notices.
- Use the clinic address carefully. WIC and clinic services are listed at the Pekin location, not the Tremont main building.
Environmental Health: complaints, inspections, sewage, water and public safety
Tazewell County Environmental Health exists to protect public health through programs that safeguard people and the environment. The Environmental Health division includes fee schedules, complaint filing, food inspection lookup, food programs, sewage, green initiatives, vector and pest information, water, wells, closed loop, environmental forms and recreational sanitation information. If your issue is about a restaurant, private sewage system, well, pest, public pool, bathing beach, radon, indoor air or environmental complaint, you are in the Environmental Health lane.
The Environmental Health page lists Melissa Goetze as Environmental Health Director with phone 309-929-0286. The Environmental Health division contact is listed with phone 309-929-0272 and physical address at the Tremont building. For urgent after-hours public health contacts, use the after-hours numbers listed by TCHD rather than a routine office voicemail.
Use Environmental Health for
- Food safety and restaurant complaints.
- Food inspection lookup questions.
- Private sewage and septic guidance.
- Water, wells and closed-loop questions.
- Vector and pest public health concerns.
- Radon, indoor air and recreational sanitation information.
- Environmental Health forms and fee schedule questions.
Make complaints stronger
- Give the exact location, date and time.
- Use the business name and address.
- Describe the public health issue, not only your frustration.
- Say whether someone became sick or was injured.
- Keep receipts, photos or notes when appropriate.
- Use the official Environmental Health complaint route.
Food safety, food inspection lookup and possible foodborne illness
Food safety is one of the most searched reasons people look for a county health department. TCHD provides a Food Program section, a Food Inspection Lookup, and a File a Complaint route through Environmental Health. If you are checking a restaurant, food vendor, catering business or food establishment, start with the official food inspection lookup rather than relying on reviews or social posts.
If you suspect foodborne illness, details matter. Write down what food was eaten, where it was purchased or served, date and time, symptoms, when symptoms started, how many people are sick, and whether anyone needs medical care. If there is a fire in a food establishment or a possible foodborne illness after hours, TCHD lists 309-303-1381. For medical or safety emergencies, call 911.
| Food concern | Best route | What to prepare |
|---|---|---|
| Restaurant inspection history | Use TCHD Food Inspection Lookup. | Facility name, city and address if multiple similar names appear. |
| Unsafe food handling complaint | Use Environmental Health File a Complaint or call Environmental Health. | Date, time, location, description, staff action and whether food was consumed. |
| Possible foodborne illness | During routine hours contact Environmental Health; after hours use 309-303-1381 if applicable. | Symptoms, meal details, number of sick people, onset time and medical care received. |
| Food establishment fire | TCHD after-hours food establishment fire contact: 309-303-1381. | Business name, address, fire details and whether food service continued afterward. |
Water, wells, closed loop, sewage, vectors and pests
Environmental Health is also the right place for many property and public health questions. TCHD lists Water, Wells and Closed Loop information, sewage guidance, vector and pest resources, West Nile information, ticks, brown recluse spider information and standing water reporting. These topics matter for homeowners, landlords, tenants, food businesses, schools, childcare sites, rural properties and anyone dealing with environmental conditions that could affect public health.
If you are buying, selling, building, remodeling or repairing property in Tazewell County, do not wait until closing week to ask about sewage, well, water or Environmental Health forms. Public health review and property records often require exact addresses, parcel details, permits, inspection history or contractor information.
Sewage questions
Use TCHD sewage guidance before construction, repair or property transfer planning. Ask which permit, inspection or form applies before work begins.
Water and wells
Use the Water, Wells and Closed Loop section for instructions related to water bottle or effluent bottle needs and private water questions.
Vectors and pests
TCHD provides public health information on mosquitoes, West Nile, ticks, standing water and pests that may affect residents.
Records, birth certificates and immunization records
There are two very different record categories: personal health records held by TCHD and legal vital records such as birth, death and marriage certificates. Do not mix them. TCHD staff directory notes that records requests concerning personal health information, including immunization records, must be faxed in writing to the listed records request fax number. Certified vital records, however, route through the County Clerk and Recorder or the Illinois Department of Public Health Division of Vital Records.
| Record needed | Correct office | Do not confuse it with |
|---|---|---|
| Immunization record from TCHD | Tazewell County Health Department records request process. | A certified birth certificate or state vital record. |
| Clinic medical information held by TCHD | TCHD personal health information records request. | Private hospital or doctor records not created by TCHD. |
| Certified birth certificate | Tazewell County Clerk and Recorder or Illinois Department of Public Health Division of Vital Records. | Health Department clinic appointment or WIC record. |
| Certified death or marriage record | Tazewell County Clerk and Recorder vital records section. | Environmental Health, WIC or immunization clinic. |
The Tazewell County Clerk and Recorder office is listed at the McKenzie Building, 11 S. 4th Street, 2nd Floor, Suite 203, Pekin, IL 61554, with phone 309-477-2264. The Clerk page notes office hours of 8:00 AM to 4:30 PM and recording times of 8:00 AM to 4:00 PM. For Illinois state vital records questions, the Illinois Department of Public Health Division of Vital Records provides statewide birth and death record guidance.
If your search intent is specifically Tazewell County birth certificate, the public health clinic is the wrong first stop. Use the County Clerk and Recorder vital records page for Tazewell County records or the Illinois Department of Public Health vital records page for state-level birth and death record guidance.
After-hours public health contacts and 911
TCHD lists clear after-hours instructions. Medical providers, schools or businesses with an emergent communicable disease situation can use 309-303-1375. In case of fire in a food establishment or possible foodborne illness, TCHD lists 309-303-1381. For a medical or safety-related emergency, call 911.
Do not overuse after-hours numbers for routine questions. A vaccine appointment, WIC appointment, immunization record request, general clinic question or fee question can usually wait for business hours. But a communicable disease situation in a school, provider setting or business, or a foodborne illness situation affecting the public, belongs in a faster public health lane.
Use 309-303-1375 when
- You are a medical provider, school or business.
- The matter is an emergent communicable disease situation.
- Waiting until regular hours could create public health risk.
Use 309-303-1381 when
- There is a fire in a food establishment.
- There is possible foodborne illness that needs urgent public health routing.
- You can provide location, timing and exposure details.
Tazewell County Illinois vs Tazewell County Virginia
This search term is easy to confuse. There is a Tazewell County Health Department in Illinois and a Tazewell County Health Department in Virginia. This article focuses on the Illinois agency with the official site tazewellhealth.org. If your address, school, restaurant, septic system, vaccine appointment or public health issue is in Southwest Virginia, do not use the Illinois phone numbers.
Tazewell County, Illinois
Official health department site: tazewellhealth.org. Main building in Tremont. WIC and clinic in Pekin. Main phone 309-925-5511.
Tazewell County, Virginia
Virginia Tazewell County Health Department is part of the Virginia Department of Health Cumberland Plateau Health District. Use the Virginia Department of Health official site and Virginia phone numbers for that office.
Official Tazewell County Health Department links
Use these official links to verify current details before visiting, submitting a form, paying a fee or relying on a public health deadline.
Main TCHD pages
Clinic and WIC
Environmental Health
Vitals and state records
Public health updates
Virginia warning link
If you meant Tazewell County, Virginia, use the Virginia Department of Health Cumberland Plateau Health District, not the Illinois TCHD website.
Tazewell County Health Department FAQ
What is the Tazewell County Health Department phone number?
The main Tazewell County Health Department phone number for Illinois is 309-925-5511. For clinic and immunization appointments, call 309-929-0294. For WIC information, call 309-929-0320.
Where is the Tazewell County Health Department located?
The main building is at 21306 IL Route 9, Tremont, IL 61568-9252. The Pekin WIC and clinic location is at 1800 Broadway St., Pekin, IL 61554-3822.
What are the Tazewell County Health Department hours?
TCHD lists general hours as Monday through Friday, 8:00 AM to 4:30 PM. Clinic services have separate appointment hours, so call before visiting for vaccines, TB tests, titers, STI services, WIC or lab work.
How do I make a clinic or vaccine appointment?
Call 309-929-0294 for clinic and immunization appointments. The clinic page lists Monday, Tuesday, Thursday and Friday 8:00 AM to 4:00 PM, and Wednesday 1:00 PM to 4:00 PM, but you should confirm current availability before going.
Does TCHD offer WIC?
Yes. TCHD lists a WIC Program at the Pekin location, 1800 Broadway St., Pekin, IL 61554. For WIC information, call 309-929-0320.
Does the Tazewell County Health Department issue birth certificates?
Birth certificates are not a routine Health Department clinic service. Use the Tazewell County Clerk and Recorder vital records page or the Illinois Department of Public Health vital records page.
How do I request immunization records from TCHD?
TCHD’s staff directory notes that records requests concerning personal health information, including immunization records, must be submitted in writing by fax to the records request number listed by TCHD. Call the main number first if you need the current records request instructions.
How do I file a restaurant or environmental complaint?
Use the official TCHD Environmental Health complaint route or call Environmental Health. Prepare the exact location, date, time, business name, description of the issue and whether anyone became sick or injured.
Where can I look up Tazewell County food inspections?
TCHD links to a Food Inspection Lookup for facility searches. Use the official Environmental Health page or the inspection lookup link to search by facility name and location.
What number do I call after hours for communicable disease emergencies?
For medical providers, schools or businesses with an emergent communicable disease situation, TCHD lists 309-303-1375. For a food establishment fire or possible foodborne illness, TCHD lists 309-303-1381. For medical or safety emergencies, call 911.
Is this page for Tazewell County, Virginia?
No. This guide is for Tazewell County, Illinois. Tazewell County, Virginia is served through the Virginia Department of Health Cumberland Plateau Health District. Use the Virginia official site if your public health issue is in Virginia.
Who is the Tazewell County Health Department administrator?
TCHD’s official About page lists Amy Fox as Administrator, with an administration phone number of 309-929-0221.