Shelby County Health Department Services, Phone Numbers, Clinics, Records & Official Help
Use this practical guide to contact the official Shelby County Health Department serving Memphis and Shelby County, Tennessee. It covers the main phone number, clinic appointments, birth and death certificates, immunization records, WIC, sexual health, family planning, dental services, Ryan White HIV care, environmental health, food safety, air quality, vector control, public records and official links.
If you searched “shelby county health department,” confirm you mean Shelby County, Tennessee. Several states have a Shelby County. For Memphis-area public health services, the official site is ShelbyTNHealth.com.
This finder points you to the correct official starting place for Shelby County, Tennessee. It does not book appointments, issue records, check live clinic slots, or replace SCHD staff, but it helps you avoid the most common mistake: using the main phone when a clinic, vital records, WIC, environmental health, food safety or immunization contact is more direct.
For general Shelby County Health Department questions, start with the official contact page or call 901-222-9000. The department headquarters is listed at 814 Jefferson Avenue, Memphis, TN 38105. For emergencies, call 911.
Shelby County Health Department phone number, address, clinics and services
The official Shelby County Health Department main phone number is 901-222-9000. The headquarters mailing address is 814 Jefferson Avenue, Memphis, TN 38105. SCHD lists general hours as Monday through Friday, 8:00 a.m. to 4:30 p.m.
For birth certificates, the staff directory lists 901-222-9693. For death certificates, it lists 901-222-9698. For immunization records, SCHD says to call 901-222-9331 Monday through Friday between 8:00 a.m. and 4:30 p.m. For immunization appointments, SCHD lists 901-222-9980. For WIC, SCHD lists 901-222-9601.
For emergencies, call 911. For mental health crisis support in the United States, call or text 988. Do not wait for a routine health department phone line if the situation is life-threatening, violent, severe, or immediately unsafe.
Shelby County Health Department fast facts before you call
Official verification for this Shelby County Health Department guide
Publish-ready as of: May 9, 2026.
This guide was prepared using official Shelby County Health Department and Shelby County government resources, including SCHD contact pages, staff directory pages, programs and services pages, birth/death certificate pages, public health clinic pages, immunization pages, WIC pages, clinical health pages, environmental health and food safety pages, medical and dental records pages, Ryan White program pages, and facility/location listings.
Health department information changes often. Phone numbers, office hours, clinic appointment rules, vaccine availability, WIC service rules, vital records fees, food safety training dates, clinic locations, public health notices, environmental health contacts, and public records routing can change. Always verify the official ShelbyTNHealth.com page before visiting, paying, mailing documents, scheduling service, or relying on a deadline.
What this Shelby County Health Department guide covers
Shelby County Health Department phone number directory by service
The fastest number depends on your exact need. Use the main phone for general routing, Clinical Services for clinic-related questions, Vital Records for birth and death certificates, WIC for nutrition services, Immunization Program for records and vaccine questions, and Environmental Health for food, air, water, septic, lodging and vector issues.
Best call strategy for SCHD services
Before calling, write down the service you need, clinic location, appointment reason, record type, child’s school requirement, WIC household details, establishment name, inspection question, permit issue, public records topic, or environmental complaint. A specific request is easier to route than “I need the health department.”
Shelby County Health Department public health clinic locations near Memphis
Shelby County Health Department operates public health clinics and program locations across Memphis and Shelby County. Services may differ by clinic, so do not assume every location provides every service every day. Call first for appointments, immunizations, WIC, family planning, dental, sexual health, records, and eligibility requirements.
Memphis, TN 38105
Main phone: 901-222-9000
General hours: 8:00 a.m. – 4:30 p.m.
Memphis, TN 38114
Contact: 901-222-9980
Hours listed: Monday–Friday, 8:00 a.m. – 4:30 p.m.
Memphis, TN 38115
Contact: 901-222-9980
Hours listed: Monday–Friday, 8:00 a.m. – 4:30 p.m.
Millington, TN 38053
Call SCHD before visiting to confirm current clinic services and appointment rules.
Memphis, TN 38134
Contact: 901-222-9980
Hours listed: Monday–Friday, 8:00 a.m. – 4:30 p.m.
Location tip before you drive
Some services are appointment-based, some are location-specific, and some may have special scheduling rules. Call 901-222-9980 for clinic appointment help or use the official facility pages before visiting.
What Shelby County Health Department handles in 2026
SCHD is not only a clinic. It is the local public health department for Memphis and Shelby County, Tennessee, with programs across clinical health, family health, public health preparedness, epidemiology, environmental health, food safety, air quality, water quality, vector control, WIC, vital records, Ryan White services, health education and community programs.
What Shelby County Health Department may not be the right office for
Many users search “Shelby County Health Department” when their issue belongs to another Shelby County, the Tennessee Department of Health, a hospital, a private doctor, TennCare, SNAP, Social Security, a school district, or emergency services. Calling the wrong office delays help.
Shelby County Health Department clinical services, appointments and public health clinics
SCHD Clinical Services is listed at 814 Jefferson Avenue, Memphis, TN 38105, with phone 901-222-9601 and fax 901-222-9602. The Clinical Health section includes birth/death certificates, clinical services, dental/oral health services, family planning, immunizations, medical and dental records, Ryan White Program, senior food program, sexual health, TB program, WIC, TennCare Presumptive Prenatal Medicaid and breast/cervical screening program information.
Public health clinic appointments may require specific documents, insurance information if available, payment information, immunization records, school forms, WIC documents, proof of income, proof of residency, or signed releases. Do not assume walk-in service is available for every program.
Shelby County birth certificate and death certificate help
SCHD Birth/Death Certificates pages explain local vital records services and list fees for birth and death certificate copies. The official page lists $15.00 for a death certificate, $15.00 for a long-form birth certificate, and $15.00 for each additional copy of birth or death. It also states that accepted payment includes cash and most credit/debit cards, but not American Express, and that personal checks are not accepted.
Staff directory entries list Birth Certificates at 901-222-9693, Death Certificates at 901-222-9698, and Vital Records East Office at 901-222-9692. Confirm eligibility, ID rules, address, hours, payment and record availability before visiting.
Vital records request tip
Before you go, confirm the exact certificate type, full legal name on the record, date of event, requester relationship, ID requirement, fee, number of copies, and payment method. Do not pay a private certificate site before checking SCHD or Tennessee’s official vital records pages.
Shelby County immunization records, vaccine appointments and school requirements
SCHD immunization information says the Health Department provides immunization records on request if the data is available in Tennessee’s online vaccination database. To request vaccination records, SCHD says to call 901-222-9331 Monday through Friday between 8:00 a.m. and 4:30 p.m.
SCHD also says vaccination records may be picked up at any public health clinic, and clinics can provide needed vaccinations to bring children up to date on school requirements. To make an appointment at one of the public health clinics, SCHD says to call 901-222-9980.
Immunization record tip
If SCHD cannot locate a vaccine record in the Tennessee database, do not assume the vaccination never happened. Ask prior providers, pharmacies, schools, daycares, occupational health offices or out-of-state registries for copies.
Shelby County WIC, nutrition services, clinic documents and appointment help
Women, Infants and Children, commonly called WIC, supports eligible pregnant, breastfeeding and postpartum women, infants and children with nutrition education, healthy food support, breastfeeding support and referrals. SCHD lists WIC in the Clinical Health section and staff directory, with WIC phone 901-222-9601.
SCHD FAQ information says WIC applicants may need a crib card from the hospital or a birth certificate that is sixty days old or less, proof of identity, proof of identity for the person receiving vouchers, proof of income, proof of residency, and shot records for infants and children.
Shelby County sexual health, STD testing, HIV services and Ryan White Program
SCHD Clinical Health pages include Sexual Health Program and Ryan White Program resources. Staff directory entries list Sexual Health Clinic at 814 Jefferson Avenue, Room 102, Memphis, TN 38105. The directory lists Sexual Health Clinic phone 901-222-9385, STD Testing 901-222-9417, Medical Case Management 901-222-9409, Early Intervention Services 901-222-9425, and Ryan White Program 901-222-9000.
SCHD’s SPARK youth and young adult services page says the Sexual Health Program offers confidential exams, treatment, counseling and referrals for sexually transmitted infections and HIV, plus PrEP and PEP medications to prevent HIV. Ryan White Program information says it offers free care and support services to people living with HIV through services with different agencies in town.
Shelby County family planning, breast and cervical screening, prenatal Medicaid and child health
SCHD Family Planning pages list services such as well woman/man exams, Pap smear with STD/STI exam, pregnancy testing, preconception counseling, contraceptive counseling, breast exam with referral if needed, blood pressure, height, weight, urinalysis and hemoglobin test if needed. The staff directory lists Reproductive Health Services and Family Planning at 901-222-9527.
The staff directory also lists Tennessee Breast & Cervical Screening Program at 901-545-8720, TennCare Presumptive Medicaid Program at 901-545-8722, Live Long Healthy Start at 901-222-9265, Family, Youth and Infant Health at 901-222-9069, and Maternal & Child Health Program at 901-222-9134.
Shelby County dental and oral health services
SCHD Clinical Health pages include Dental – Oral Health Services, Cawthon Dental Clinic and School Based Dental Prevention Program. Staff directory entries list Cawthon Dental Clinic at 901-222-9870. Dental service availability, eligibility, age rules, school program access and appointment requirements should be verified directly with SCHD.
Shelby County environmental health, food safety, lodging and inspections
SCHD Environmental Health and Sustainability covers several high-search local needs: food safety, food establishments, mobile food units, homemade food products, farmers market food units, tattoos and body piercing establishments, food safety training, food scores, environmental complaints, air quality, water quality, septic, pollution control and vector control.
The staff directory lists Environmental Health and Sustainability at 901-222-9200, Environmental Health & Food Safety Program at 901-222-9158, Environmental Health and Food Safety physical office phone at 901-222-9203, and Environmental Health Services at 901-222-9079.
Shelby County air quality, water quality, septic, mosquito and vector control help
SCHD’s environmental and sustainability directory includes multiple contact paths for air, water, septic, pollution control, field services, asbestos and vector control. These issues should not all go to the same staff member. Use the specific branch when possible.
Environmental complaint tip
Before calling, write down the exact address, date, time, type of issue, business name if any, permit number if known, photos if appropriate, and your contact information. Food, air, water, septic and mosquito concerns use different routing.
Shelby County medical records, dental records and public records requests
SCHD Medical and Dental Records information says anyone who has received medical and dental services from the Shelby County Health Department may obtain a copy of their records. A signed medical release form must be submitted before the record is released, and the patient is expected to provide identification.
For public records requests, use the official SCHD or Shelby County public records path. A strong public records request should be specific: program name, date range, office, record type, subject, facility, complaint, permit, inspection, or environmental topic. Do not ask for “all health records” unless you are prepared for delays or clarification.
Shelby County Health Department visit and call checklist
Most failed health department visits happen because the user goes to the wrong location, forgets ID, misses the appointment requirement, or brings incomplete documents. Use this checklist before contacting SCHD.
Shelby County Health Department free services vs paid certificates, clinics and permits
Many SCHD pages, clinic listings, public notices, health education resources, food scores, disease information, mosquito surveillance resources and program descriptions are free to access online. Some services may involve official fees or charges, including certificates, clinic visits, travel vaccines, permits, food safety training, inspections, printed records and other official services.
The key rule is not only “free or paid.” The key rule is whether the page and payment path are official. Before paying, verify the fee through ShelbyTNHealth.com, Tennessee Department of Health, or the correct SCHD program.
Shelby County Health Department portal confusion: which official page should you use?
Search results can show ShelbyTNHealth.com, ShelbyCountyTN.gov, Tennessee Department of Health pages, CDC pages, private clinic listings, social media pages and third-party certificate sites. The correct page depends on your service.
How to contact the right Shelby County Health Department office
Confirm you mean Shelby County, Tennessee
This guide focuses on the Shelby County Health Department in Memphis, Tennessee. If you mean another Shelby County, use that county’s official health department page.
Choose the exact service
Decide whether you need clinics, vital records, immunization records, WIC, sexual health, Ryan White, dental, food safety, environmental health, air/water, vector control or records.
Use the program-specific phone number
Use 901-222-9000 for general contact, 901-222-9601 for Clinical Services, 901-222-9693 for birth certificates, 901-222-9331 for immunization records, 901-222-9980 for vaccine appointments, and the correct environmental health number for inspection or permit questions.
Prepare documents before calling or visiting
Bring ID, payment, appointment details, vaccine records, WIC documents, proof of residency, proof of income, clinic forms, facility address, permit number or records request details based on your service.
Verify current hours and rules
Check ShelbyTNHealth.com or call before visiting because hours, fees, appointments, available services, food safety training dates and public health alerts can change.
Do not use routine SCHD contact pages for emergencies
If there is a life-threatening emergency, call 911. If you need mental health crisis support in the United States, call or text 988. If you suspect poisoning, severe symptoms, violence, overdose, urgent infectious disease exposure or immediate danger, use the correct emergency or crisis resource.
SCHD contact pages are useful for public health programs, clinics, certificates, environmental health, WIC, immunizations, records, food safety and local health information. They are not a substitute for emergency medical care or immediate public safety response.
Shelby County Health Department map and main office location
The map below points to the Shelby County Health Department headquarters at 814 Jefferson Avenue in Memphis. Always confirm the correct clinic, program office, appointment rule and current hours before traveling, because some services are location-specific or appointment-based.
Official Shelby County Health Department links for services, phone numbers and records
Use these official resources before relying on old directory listings, private certificate sites, social media snippets or third-party clinic pages.
Shelby County Health Department official website Main official website for SCHD programs, clinics, public health notices, environmental health, records and service information. SCHD Contact Us Official contact page with main phone, headquarters address, email address, hours and media contact. SCHD Programs and Services Official program index for clinical health, environmental health, epidemiology, preparedness, records and community resources. Clinical Services Official Clinical Services page with address, phone, fax and clinical health program navigation. Clinical Health Official Clinical Health page covering birth/death certificates, dental, family planning, immunizations, WIC, Ryan White, sexual health and more. Public Health Clinics Official clinic location listings for SCHD public health clinics and partner service locations. Birth/Death Certificates Official SCHD page for birth and death certificate fees, payment notes and local vital records guidance. Immunizations Official SCHD immunization page for vaccine records, appointment number and school immunization support. WIC – Women, Infants and Children Official SCHD WIC page for WIC services, clinic information and nutrition program details. Family Planning Official family planning page with listed services and clinic locations. Ryan White Program Official Ryan White Program page for HIV care and support services. Medical and Dental Records Official page explaining signed release and identification requirements for SCHD patient records. SCHD Site Map Official site map with links to environmental health, food safety, mobile food units, training classes, air quality and public health resources. SCHD Staff Directory Official staff directory with program phone numbers for immunization, WIC, environmental health, food safety, vital records and other services. Tennessee Vital Records Statewide Tennessee Department of Health vital records page for additional birth, death, marriage and divorce record guidance.Shelby County Health Department FAQ: phone, clinics, records and services
What is the Shelby County Health Department main phone number?
The official Shelby County Health Department main phone number is 901-222-9000. Use it for general department contact and routing. For clinic, WIC, immunization, vital records or environmental health needs, a program-specific phone may be faster.
Where is the Shelby County Health Department located?
The main headquarters address is 814 Jefferson Avenue, Memphis, TN 38105. SCHD also has public health clinic locations such as Cawthon, Hickory Hill, Millington and Shelby Crossing.
What are Shelby County Health Department hours?
SCHD lists general headquarters hours as Monday through Friday, 8:00 a.m. to 4:30 p.m.. Clinic and program hours can vary, so verify the specific location or service before visiting.
How do I make a Shelby County Health Department clinic appointment?
For immunization appointments and public health clinic scheduling, SCHD lists 901-222-9980. For general Clinical Services, SCHD lists 901-222-9601.
How do I get immunization records in Shelby County?
SCHD says to request vaccination records by calling 901-222-9331 Monday through Friday between 8:00 a.m. and 4:30 p.m., if the data is available in Tennessee’s online vaccination database.
Does Shelby County Health Department issue birth certificates?
Yes. SCHD provides local birth certificate services. The staff directory lists Birth Certificates at 901-222-9693. Confirm ID, eligibility, fee and payment method before visiting.
Does Shelby County Health Department issue death certificates?
Yes. SCHD provides local death certificate services. The staff directory lists Death Certificates at 901-222-9698. Confirm eligibility and documentation before visiting.
How much are Shelby County birth and death certificates?
The official SCHD Birth/Death Certificates page lists $15.00 for a death certificate, $15.00 for a long-form birth certificate, and $15.00 for each additional copy. Always verify current fees before paying.
What is the Shelby County WIC phone number?
SCHD staff directory lists WIC at 901-222-9601. Call before visiting to confirm appointment rules, required documents and current service procedures.
What documents do I need for WIC in Shelby County?
SCHD FAQ information lists documents such as a crib card or birth certificate for infants, proof of identity, proof of identity for the person receiving vouchers, proof of income, proof of residency, and shot records for infants and children.
How do I contact Shelby County Environmental Health?
SCHD staff directory lists Environmental Health and Sustainability at 901-222-9200, Environmental Health & Food Safety Program at 901-222-9158, Environmental Health Services at 901-222-9079, and Pollution Control Air and Water at 901-222-9599.
How do I contact Shelby County food safety or restaurant inspections?
Use SCHD Environmental Health & Food Safety Program resources. The staff directory lists the Environmental Health & Food Safety Program at 901-222-9158.
Does SCHD handle mosquito or vector control?
Yes. SCHD staff directory lists Vector Control at 901-222-9715. Use it for mosquito surveillance/control and vector-related public health questions.
How do I request SCHD medical or dental records?
SCHD says anyone who received medical or dental services from the department may obtain records after submitting a signed medical release form and identification.
What if I mean a different Shelby County Health Department?
This guide focuses on Shelby County Health Department in Memphis, Tennessee. If you mean Shelby County in Alabama, Kentucky, Indiana, Ohio, Illinois or another state, use that county’s official health department website.
Is this the official Shelby County Health Department website?
No. This is an independent informational guide. For official services, phone numbers, fees, clinic rules, records, appointment requirements, environmental health questions and public notices, use ShelbyTNHealth.com or the correct government agency page.
Independent guide and official-use disclaimer
This article is an independent guide created to help users understand Shelby County Health Department services, phone numbers, clinic locations, birth and death certificates, immunization records, WIC, sexual health, Ryan White Program, dental services, environmental health, food safety, air quality, water quality, vector control, records and official links.
It is not the official Shelby County Health Department website and does not provide medical, legal, benefits, public health emergency, billing, licensing, food safety compliance, environmental compliance or official records advice. Before visiting, paying, mailing documents, scheduling a clinic service, requesting a certificate, filing a complaint or relying on a deadline, verify details directly with ShelbyTNHealth.com, Shelby County government, Tennessee Department of Health or the appropriate official agency.
Bottom line for Shelby County Health Department services and phone help
For Shelby County, Tennessee, start with the official Shelby County Health Department website or call 901-222-9000 for general help. The main office is 814 Jefferson Avenue, Memphis, TN 38105. For Clinical Services, use 901-222-9601. For birth certificates, use 901-222-9693. For death certificates, use 901-222-9698. For immunization records, use 901-222-9331. For immunization appointments, use 901-222-9980. For WIC, use 901-222-9601.
For Environmental Health and Sustainability, use 901-222-9200. For Environmental Health & Food Safety Program, use 901-222-9158. For Pollution Control Air and Water, use 901-222-9599. For Water Quality and Septic Tank Program, use 901-222-9572. For Vector Control, use 901-222-9715.
The strongest user path is official first, exact service second, correct clinic or program third. That is safer for users, better for search quality and more reliable than thin directory-style content.