Philadelphia Health Department Services, Phone Numbers, City Health Centers & Official Help
This guide covers the agency users usually search as the Philadelphia Health Department. Its official name is the Philadelphia Department of Public Health. Use this page to find official phone numbers, city health centers, immunization help, STI/HIV services, food safety contacts, lead and healthy homes support, air quality, vector control, health data, and the correct path for birth and death certificates.
Philadelphia public health services are spread across different divisions and clinics. The fastest path is not always one general phone call; it is choosing the exact official program for your need.
This finder points you to the correct official starting place. It does not replace city staff, but it helps avoid the most common mistake: using one broad health department phone number for clinics, birth certificates, STI testing, food complaints, lead, air quality, or immunization records.
The Philadelphia Department of Public Health homepage lists 215-686-5200 as the department phone. For program-specific help, use the exact division or service page because clinics, immunization records, food safety, lead, air quality, and STI services use separate official numbers.
Philadelphia Health Department phone number, official name and service guide
The agency users often call the “Philadelphia Health Department” is officially named the Philadelphia Department of Public Health. The department phone listed on the official city page is 215-686-5200. The Health Commissioner’s Office is located at 1101 Market St., 13th floor, Philadelphia, PA 19107.
The department provides city health centers, disease control, immunization services, HIV and STI resources, environmental health services, food protection, air management, lead and healthy homes support, vector control, laboratory services, reproductive and child health programs, substance use prevention, and public health data.
For birth and death certificates, do not assume the city health department issues modern certificates. The city’s own health data page states that the Department of Public Health does not issue or maintain birth or death certificates; users are directed to the Pennsylvania Department of Health for current certificates.
Philadelphia Department of Public Health fast facts before you call
Official verification for this Philadelphia guide
Publish-ready as of: May 11, 2026.
This article was prepared using official City of Philadelphia and Pennsylvania government resources, including the Department of Public Health homepage, contact page, City health centers page, immunization program pages, immunization record request page, sexual health clinic pages, environmental health services, food safety complaint pages, lead resources, vector control pages, air quality pages, health data pages, Philadelphia vital statistics guidance, and Pennsylvania vital records resources.
Local public health details can change. Clinic hours, vaccine availability, sexual health clinic routing, city health center schedules, record request methods, lead program guidance, air quality alerts, and food safety contacts may be updated. Always verify the current official page before visiting, applying, paying, reporting, or relying on a deadline.
What this Philadelphia Health Department guide covers
Philadelphia Department of Public Health phone number directory by service
The department has different divisions, clinics, and service lines. Use the program-specific phone when possible instead of assuming one general number handles every public health need.
Best contact rule
If you know your service, use the exact official service number. If you only know you need a City health center, call 311 or use the city health center page. If you need a current birth or death certificate, use Pennsylvania vital records instead of calling a clinic.
Philadelphia Health Department vs Philadelphia Department of Public Health
Most users search “Philadelphia Health Department,” but the official agency name is Philadelphia Department of Public Health. This matters when looking for real government pages, official forms, and correct contact information.
The department’s work includes medical care at City health centers, infectious disease prevention, environmental health protection, healthy behavior promotion, emergency response, health policy, and public health data collection. Searching only “health department phone” can send users to the wrong division when the actual need is a clinic, immunization record, food complaint, lead inspection, or sexual health service.
Philadelphia City health centers, primary care, dental care and clinic help
City-operated health centers provide primary medical care and support services to registered patients. Official service pages list services such as diagnosis and treatment of chronic and acute illness, medical checkups, cancer screenings, family planning, gynecological care, pediatric care, prenatal care, dental services, behavioral health, breastfeeding support, immunizations, lab tests, x-rays, tuberculosis testing, HIV PrEP, and social work support.
The city page states that health centers accept Medicare, Medicaid, HMO plans, and most other insurance. If you are uninsured, centers charge a small fee based on family size and income and can also help patients apply for affordable health insurance.
STI urgent care only
Phone: 215-685-6570
Medical: 215-685-1800
Dental: 215-685-1822
Medical: 215-685-7504
Dental: 215-685-7506
Medical: 215-685-7601
Dental: 215-685-7605
Medical: 215-685-2933
Dental: 215-685-2938
Medical: 215-685-3803
Dental: 215-685-3816
Medical: 215-685-5701
Dental: 215-685-5738
Medical/Dental: 215-685-0639
Medical/Dental: 215-685-2401
Health center note for 2026
Official city guidance states that flu and COVID-19 vaccines are available at City health centers for Philadelphia residents, and residents may not need to be registered patients for those vaccine services. The page also warns that the health centers will not call to ask for payment by credit card or banking information.
What the Philadelphia Department of Public Health handles
The department is broader than clinic care. It combines direct services, disease prevention, environmental regulation, emergency preparedness, medical investigation, family health support, and public health data.
What may not belong to the Philadelphia Health Department
Some high-search questions belong to state offices, courts, or other city agencies. Using the wrong office wastes time and weakens user trust.
Philadelphia immunizations, vaccines and immunization record requests
The Philadelphia Immunization Program supports vaccine access, provider resources, and immunization data. For general immunization questions, official Philadelphia guidance lists the immunization hotline at 215-685-6784. If you were vaccinated in Philadelphia and need an official immunization record, the city says you can request your own record or the record of a child under 18 if you are the parent or guardian.
For immunization record questions, the city lists 215-685-5488 and publichealthinfo@phila.gov. The Philadelphia Immunization Program also lists 215-685-6667 for program questions and provider-related contacts.
Philadelphia STI clinic, HIV services and walk-in testing
Philadelphia Health Center 1 at 1930 S. Broad Street provides urgent care STI testing and treatment only. Official city guidance states that sexual health clinic services continue at Health Center 1 and gives phone numbers 215-685-6570 and 215-685-6575 for questions.
The city currently states that satellite sexual health clinic services at Health Center 5 are temporarily unavailable, while services continue at Health Center 1. Philadelphia HIV and STD pages also direct users to testing, PrEP, HIV care, and prevention resources.
STI urgent care only.
Do not rely on old sexual health clinic information
Because clinic availability can change, check the official walk-in STI testing page before visiting. The city has already posted current temporary routing changes for one satellite clinic.
Philadelphia birth certificate and death certificate help
This is one of the most important confusion points. The City of Philadelphia’s public health data page states clearly that the Department of Public Health does not issue or maintain birth or death certificates. For current records, users are directed to the Pennsylvania Department of Health or phone 866-712-8238.
For older records, the city explains that archival birth, death, and marriage records use different routes. The Pennsylvania Department of Health has birth and death records from 1906 to the present, while older or archival records may require the Department of Records, the PA State Archives, or the Register of Wills depending on the document and year.
Record request tip
Before ordering, check the exact record year, event type, and issuing office. Calling a city health center for a birth certificate will usually send you to the wrong place.
Philadelphia WIC, lactation support, pregnancy and child health resources
Philadelphia families can access WIC through Pennsylvania WIC and local Philadelphia WIC resources. Official Philadelphia guidance says the Philadelphia WIC program provides eligible caregivers with an EBT card for food and formula, and lists 215-978-6100 for local enrollment help. Pennsylvania WIC also lists 1-800-WIC-WINS for program connection and scheduling support.
The Department of Public Health also provides family health services such as lactation support, support for children with special health care needs, child lead testing guidance, and reproductive, adolescent, and child health programs.
Philadelphia food safety complaints, inspections and food illness reports
Food Protection is part of Environmental Health Services and can be reached at 215-685-7495. If you think you became sick from a food business or saw unsafe conditions at a food business, the city directs users to call 215-685-7495 or 311.
Philadelphia public health pages also include food safety certification, food business permits, inspection lookup, and foodborne illness guidance. If your complaint involves rats in or around a food establishment, the city directs users to Food Protection rather than standard Vector Control.
Lead, rats, mosquitoes, vector control, air quality and environmental health
Environmental Health Services works to provide a safe and healthy environment for Philadelphians. Its programs include Food Protection, Environmental Engineering, Lead and Healthy Homes, and Vector Control. The department also operates Air Management Services for local air pollution monitoring and regulation.
Report a disease, request health data and use Philadelphia vital statistics
The Department of Public Health depends on reports of certain diseases and conditions to protect residents and visitors. Official disease reporting guidance directs providers to report suspected or confirmed cases by calling 215-685-6748 during business hours or using the official reporting process.
The department also collects, analyzes, and reports a wide variety of Philadelphia health data. Anyone can request health data, including members of the public, although formal research requests may require review. Philadelphia Vital Statistics, or PhilaStats, analyzes births and deaths of Philadelphia residents recorded through the Pennsylvania Vital Registration System.
Philadelphia Health Department visit checklist before you go
Many failed visits happen because users arrive at the wrong health center or without the documents needed for that service. Use this checklist before calling or visiting.
Free vs paid Philadelphia public health services
Some services are free, some use sliding-scale or income-based fees, and some are handled by separate state systems with their own costs. The exact service determines the answer.
How to contact the right Philadelphia public health office
Identify the exact need
Decide whether you need a health center, vaccine, immunization record, STI clinic, food complaint, lead support, vector control, air quality help, data request, or birth/death certificate.
Check whether the Department of Public Health is the correct office
For current birth and death certificates, use Pennsylvania vital records. For current clinic services, use City health centers or the exact city health program page.
Use the program-specific phone or page
Food safety, lead, vector control, disease reporting, immunization records, and STI services all have separate official contacts.
Prepare documents before calling or visiting
Bring ID, vaccine records, insurance card, residency proof when required, complaint details, or service-specific forms.
Verify current hours and service changes
Clinic availability can change. Confirm current pages before traveling, especially for sexual health clinics, vaccines, and city health center schedules.
Do not use routine public health pages for emergencies
For life-threatening emergencies, call 911. If you need immediate medical care, severe symptom evaluation, overdose response, or urgent safety help, do not wait for a routine health department callback, online form, or program email.
The Department of Public Health is essential for prevention, clinics, environmental health, disease control, and data, but it is not a replacement for emergency medical treatment.
Philadelphia Department of Public Health address and map
The map below points to the Health Commissioner’s Office at 1101 Market St., 13th floor, Philadelphia, PA 19107. Before visiting, confirm whether your service is actually handled there, at a City health center, Health Center 1, Environmental Health Services, Air Management Services, Laboratory Services, or another official city location.
Official Philadelphia public health links for services, clinics and records
Use these official pages first. They are safer than outdated directory listings and better for confirming current clinic schedules, contact numbers, record rules, and city service updates.
Philadelphia Department of Public Health official homepage Main official department page for services, programs, data, and public health resources. Contact the Department of Public Health Official division phone numbers, addresses, and direct department contacts. City health centers Official clinic locations, hours, services, phone numbers, and patient guidance. Philadelphia immunization program Official immunization hotline, vaccine resources, and program information. Request your immunization record Official city guidance for immunization record requests. Walk-in STI testing and treatment Official current sexual health clinic guidance and contact numbers. HIV and STDs Official HIV and sexual health resources, testing, PrEP, and treatment guidance. Get a birth certificate Official city guidance pointing users to Pennsylvania birth certificate resources. Request health data Official city page explaining health data requests and birth/death certificate routing. Environmental Health Services Official food protection, environmental engineering, lead, and vector control contacts. Report a food illness or food safety concern Official complaint path for food illness or unsafe food business conditions. Lead and Healthy Homes Program Official lead prevention and healthy housing resources. Check air quality data Official real-time city air quality updates and AQI information. Report a disease Official disease reporting guidance for reportable conditions. Pennsylvania vital records Official state page for current birth and death certificates.Philadelphia Health Department FAQ: phone, clinics, records and services
What is the Philadelphia Health Department phone number?
The official department homepage lists 215-686-5200 as the phone number for the Philadelphia Department of Public Health.
What is the official name of the Philadelphia Health Department?
The official name is the Philadelphia Department of Public Health.
Where is the Philadelphia Department of Public Health located?
The Health Commissioner’s Office is at 1101 Market St., 13th floor, Philadelphia, PA 19107.
How do I find a Philadelphia City health center near me?
Use the official City health centers page or call 311 for questions about City health centers.
What services do Philadelphia City health centers provide?
City health centers provide primary care, pediatric care, prenatal care, dental services, behavioral health, family planning, lab tests, x-rays, immunizations, breastfeeding support, and other services for enrolled patients.
What is the Philadelphia immunization hotline?
The official immunization hotline is 215-685-6784.
How do I request my Philadelphia immunization record?
Use the official immunization record request page. For questions, call 215-685-5488 or use the listed city email contact.
Where can I get STI testing in Philadelphia?
Official city guidance directs users to Health Center 1 at 1930 S. Broad Street. Call 215-685-6570 or 215-685-6575 for questions.
Does the Philadelphia Health Department issue birth certificates?
No. The city states that the Department of Public Health does not issue or maintain birth or death certificates. Use Pennsylvania vital records for current certificates.
How do I report food poisoning or a food safety issue in Philadelphia?
Call Food Protection at 215-685-7495 or call 311.
Who do I call about lead concerns in Philadelphia?
Contact the Lead and Healthy Homes Program at 215-685-2788.
Who handles rats or mosquito complaints in Philadelphia?
Vector Control handles residential rat complaints and reports of mosquitoes, wasps, or hornets. Call 215-685-9000.
Where can I check Philadelphia air quality?
Use the official city air quality page for real-time daily updates and AQI information.
How do I report a disease in Philadelphia?
Official disease reporting guidance lists 215-685-6748 during business hours for reportable diseases and conditions.
What is the Philadelphia WIC phone number?
Official Philadelphia guidance lists local Philadelphia WIC enrollment help at 215-978-6100. Pennsylvania WIC also lists 1-800-WIC-WINS.
Is this the official Philadelphia Health Department website?
No. This is an independent informational guide. For official services, clinic details, forms, phone numbers, records, and public health notices, use the official City of Philadelphia website.
Independent guide and official-use disclaimer
This article is an independent guide created to help users understand Philadelphia Department of Public Health services, phone numbers, city health centers, immunizations, STI and HIV care, birth and death certificate routing, WIC, food safety, lead, vector control, air quality, disease reporting, and public health data.
It is not the official Philadelphia Department of Public Health website and does not provide medical advice, emergency care, legal advice, or guaranteed appointment information. Before visiting, applying, paying, requesting records, or relying on a deadline, verify details directly with official City of Philadelphia or Pennsylvania government pages.
Bottom line for Philadelphia Health Department services and phone help
The agency most users search as the Philadelphia Health Department is officially the Philadelphia Department of Public Health. The official department phone listed by the city is 215-686-5200. Use City health centers for primary care and clinic services, the immunization hotline for vaccine questions, Health Center 1 for current STI clinic services, Food Protection for food complaints, Lead and Healthy Homes for lead concerns, Vector Control for residential rats and insects, and official data pages for public health information.
For current birth and death certificates, use Pennsylvania vital records, not a City health center. The strongest user path is simple: identify the exact need, use the correct official city or state page, verify current service updates, and call the program-specific number instead of relying on one broad search result.