NH Department of Health and Human Services Phone, Benefits, Medicaid, WIC, District Offices & Public Health Help
This guide is for users searching for the New Hampshire Department of Health and Human Services, often shortened to NH DHHS. It explains the official customer service number, Concord office address, NH EASY benefit application portal, Medicaid and SNAP routing, WIC, ServiceLink, child and elder abuse reporting, district offices, public health programs, vital records confusion, immunization records, behavioral health, long-term supports and emergency warnings.
NH DHHS is not one clinic or one phone desk. It is a statewide agency that connects residents to health coverage, food assistance, cash assistance, child care help, public health programs, behavioral health services, long-term supports, child and family services, older adult resources and local district offices. The best answer depends on what you need, so this page gives a practical routing map instead of a thin directory listing.
Use this selector before calling or applying. NH DHHS has different paths for benefits, Medicaid, SNAP, WIC, child care, district offices, public health, elder services, abuse reporting, vital records and emergencies. Starting with the right office can save days of waiting.
For general New Hampshire DHHS help, start with the DHHS Customer Service Center at 1-844-ASK-DHHS or 1-844-275-3447. The main administrative office is at 129 Pleasant Street, Concord, NH 03301. For benefits, applications and case access, use NH EASY or your local District Office.
New Hampshire Department of Health and Human Services is the correct agency name
Many people search “New Hampshire Department of Health,” “NH Department of Health,” or “NH Health Department.” The official state agency name is New Hampshire Department of Health and Human Services, commonly abbreviated as NH DHHS.
This matters because DHHS handles more than public health. It includes assistance programs, Medicaid, children and family services, behavioral health, developmental services, elder supports, WIC, public health and local District Offices. If you need only a birth certificate, however, the New Hampshire Division of Vital Records Administration is under the Secretary of State, not a normal DHHS clinic counter.
NH DHHS phone number, address, benefits portal and most-used services
The main NH DHHS Customer Service Center phone number is 1-844-ASK-DHHS or 1-844-275-3447. DHHS administrative offices include the Brown Building at 129 Pleasant Street, Concord, NH 03301. The broader DHHS phone listing also commonly uses 603-271-9000 and 800-852-3345 for state-level routing, with Relay/TDD access available through New Hampshire Relay services.
For benefits such as SNAP food assistance, medical assistance, cash assistance, child care assistance, Medicare Beneficiary help and long-term care assistance, use the official NH EASY Gateway to Services. For local eligibility support and paper applications, use the appropriate DHHS District Office.
For older adults and adults with disabilities, use ServiceLink at 1-866-634-9412. For child abuse or neglect reports, use 1-800-894-5533. For elder abuse or neglect reports, use 1-800-949-0470. For general information and community referrals, New Hampshire 2-1-1 can also help route users to services.
New Hampshire Department of Health and Human Services fast facts for 2026
Official verification and accuracy note
Publish-ready as of: May 15, 2026.
This guide is based on official New Hampshire DHHS pages and related official state resources, including DHHS Customer Service Center, NH EASY, Contact Directory, Locations & Facilities, Apply for Assistance, WIC, Medicaid, ServiceLink, public health pages, NHIIS immunization resources, New Hampshire Vital Records, and DHHS referral/contact materials.
Phone numbers, office hours, eligibility rules, benefit application requirements, District Office catchment areas, WIC agency contacts, Medicaid plan routing, abuse-reporting procedures, Vital Records fees, and public health guidance can change. Always verify directly on an official New Hampshire government page before applying, visiting, mailing documents or sharing sensitive information.
What this NH DHHS guide covers
NH DHHS phone number, address and customer service directory
For general public help, the most practical starting point is the DHHS Customer Service Center at 1-844-ASK-DHHS or 1-844-275-3447. Use this for help applying, finding the correct program, or understanding where to route your question.
For state-level administrative contact, DHHS office locations include the Brown Building at 129 Pleasant Street, Concord, NH 03301. Official NH DHHS materials also list broad state contact lines such as 603-271-9000 and 800-852-3345 for department routing. Do not call administrative offices for immediate medical emergencies or crisis response.
Numeric: 1-844-275-3447
Use for application and routing help.
129 Pleasant Street
Concord, NH 03301
Toll-free/general routing: 800-852-3345
Confirm correct extension before calling.
Phone-use shortcut
Start your call with the program name: “I need SNAP,” “I need Medicaid,” “I need child care assistance,” “I need WIC,” “I need ServiceLink,” “I need to report child abuse,” or “I need my local District Office.” This prevents being routed through several unrelated offices.
NH EASY: Apply for Medicaid, SNAP, cash, child care and long-term care assistance
NH EASY Gateway to Services is the official online starting point for many assistance programs administered by NH DHHS. Users can apply online for cash assistance, medical assistance, SNAP food assistance, child care assistance, Medicare Beneficiary assistance and long-term care assistance.
NH DHHS also allows users to print applications and mail them to a local District Office. This is useful for people who cannot complete the online process, need help from a local office, or must provide paper documents.
Application mistake to avoid
Do not submit an incomplete application and then ignore document requests. Many delays happen because proof of income, residency, identity, household size or medical information is missing. Use NH EASY or your local District Office to confirm what is still needed.
NH DHHS District Offices: local assistance and document support
NH DHHS District Offices provide local access points for individuals and families who need help with DHHS programs. District Office staff may help with applications, eligibility processes, case questions, documents and program referrals.
New Hampshire has multiple District Office regions serving different communities. Office locations and catchment areas can change, so use the official DHHS Locations & Facilities page rather than old directory snippets.
District Office visit tip
Bring photo ID, appointment notice, case number, application confirmation, all requested documents, proof of address, proof of income, rent or utility proof, health insurance cards, custody papers if relevant and any DHHS letter you received.
NH Medicaid, medical assistance, Medicare Beneficiary help and health coverage routing
NH DHHS administers New Hampshire Medicaid and medical assistance programs. If you are applying for health coverage, checking eligibility, reporting changes, asking about managed care, or renewing coverage, start with NH EASY, the DHHS Customer Service Center or your local District Office.
Medicaid questions often split into several types: application eligibility, renewal, managed care plan choice, provider billing, member services, pharmacy coverage, Medicare Savings/Medicare Beneficiary help, long-term care Medicaid, and reimbursement or third-party liability issues. The fastest path is to identify which category applies before calling.
SNAP, cash assistance, child care assistance and household benefit help
New Hampshire residents often search NH DHHS because they need food assistance, cash assistance or help paying for child care. These programs are generally handled through DHHS assistance applications, eligibility review and local District Office support.
Use NH EASY to start the application. Keep your documents ready because benefit decisions depend on household members, income, expenses, residency, citizenship or immigration details, employment, child care need and other program-specific rules.
New Hampshire WIC, nutrition education, eWIC and breastfeeding support
The New Hampshire WIC Nutrition Program supports eligible pregnant women, new mothers, infants and children under age 5 with nutrition education, nutritious foods, breastfeeding support and referrals. NH DHHS Nutrition Services administers WIC in New Hampshire.
Official WIC materials list state contact numbers including 603-271-4546 and toll-free WIC support through 1-800-WIC-4321. WIC services are provided through local WIC agencies across the state, so the correct local phone may depend on your county or community.
NH DHHS public health, disease programs, immunizations and population health
NH DHHS includes the Division of Public Health Services, which works across disease prevention, health statistics, immunizations, infectious disease control, WIC, environmental health-related public health coordination, emergency response and population health programs.
For immunization records, New Hampshire uses the New Hampshire Immunization Information System, commonly called NHIIS. Providers and authorized users may use NHIIS, while residents should follow official DHHS guidance for immunization record access or ask the provider who administered vaccines.
New Hampshire birth, death, marriage and divorce certificates: DHHS vs Vital Records
This is a common user confusion point. NH DHHS may use birth and death data for public health analysis, but certified New Hampshire birth, death, marriage and divorce records are handled through the New Hampshire Division of Vital Records Administration, which is under the New Hampshire Secretary of State.
The official Vital Records office is listed at 9 Ratification Way, Concord, NH 03301, with phone contact 603-271-4650. Some local city or town clerks may also issue certain records depending on the event and rules. Always confirm eligibility, ID requirements, fees and request method before paying a third-party site.
Certificate mistake to avoid
Do not call the DHHS Customer Service Center if your only need is a certified birth, death, marriage or divorce certificate. Start with New Hampshire Vital Records or the correct city/town clerk office.
Children, youth, family services, foster care and child protection routing
NH DHHS includes child and family services that may involve child protection, foster care, adoption-related resources, family supports, child care assistance and services for children with special health care or developmental needs.
If you suspect child abuse or neglect, do not wait for an email reply or general information request. Use the official child abuse and neglect reporting number: 1-800-894-5533. If a child is in immediate danger, call 911.
ServiceLink, older adults, adults with disabilities and long-term supports
ServiceLink is a major NH DHHS-related resource for older adults, adults with disabilities, caregivers and people trying to understand long-term supports. Official referral materials list 1-866-634-9412 for ServiceLink.
NH DHHS also includes programs connected to elderly and adult services, developmental services, long-term supports, acquired brain disorders, disability services and community living supports. These services may involve eligibility rules, assessments, waitlists, area agencies or local partner organizations.
Mental health, substance use, behavioral health and crisis support in New Hampshire
NH DHHS includes behavioral health and substance use program areas, but emergency and crisis routing must be handled carefully. For suicide, mental health crisis or emotional distress support in the United States, call or text 988. For life-threatening emergencies, call 911.
For non-emergency behavioral health resources, treatment navigation, substance use supports, community mental health services or program questions, use official DHHS behavioral health pages, community mental health centers, NH 2-1-1, ServiceLink if relevant, or your health plan/provider.
Child abuse, elder abuse, neglect, homelessness and urgent safety reporting
Some DHHS-related issues should not go through normal customer service. Abuse, neglect, exploitation, homelessness and urgent danger need faster routing.
What NH DHHS may not be the right office for
NH DHHS is broad, but not every health, benefits, certificate or local service question belongs to DHHS. Using the wrong office slows down your answer.
What to prepare before calling NH DHHS or visiting a District Office
Many benefit and health-service delays happen because the user calls without a case number, misses a document request, sends incomplete proof or visits the wrong office. Use this checklist before contacting DHHS.
Free vs paid NH DHHS services, benefit eligibility and official fees
Many DHHS pages, forms, applications and referrals are free to access. Benefits such as SNAP, Medicaid, cash assistance, child care assistance, WIC and long-term care support depend on eligibility, documents and program rules.
Some records, official copies, medical services, co-payments, long-term care costs, licensing or provider-related processes may involve fees or cost-sharing. Do not pay a private website for “guaranteed benefits” or “priority approval.” Start with NH EASY, DHHS Customer Service, a District Office or the official program page.
Do not use normal DHHS contact pages for emergencies
If someone is in immediate danger, call 911. If you need suicide, mental health crisis or emotional distress support, call or text 988. If you suspect child abuse or neglect, call 1-800-894-5533. If you suspect elder abuse or neglect, call 1-800-949-0470.
Normal DHHS customer service is useful for applications, program routing, case questions, District Office help and public health information. It is not a substitute for emergency medical care, law enforcement, crisis support or urgent protection services.
NH DHHS main office map and Concord location
The map below points to the New Hampshire DHHS administrative office area at 129 Pleasant Street in Concord. Most benefit and application issues do not require visiting the administrative office. Use NH EASY, the Customer Service Center or your local District Office first.
Official NH DHHS links for benefits, Medicaid, WIC, offices, records and public health
Use these official resources before relying on old directory pages, third-party benefit sites or unofficial phone numbers.
New Hampshire Department of Health and Human Services Main official NH DHHS website for programs, services, applications, health information and department navigation. DHHS Customer Service Center Official customer service page for applying help, questions and routing. NH DHHS Contact Directory Official directory for related DHHS programs and services. Apply for Assistance Official DHHS page for applying online or by paper application for assistance programs. NH EASY Gateway to Services Official online gateway for Cash, Medical, SNAP, Child Care, Medicare Beneficiary and Long Term Care Assistance. DHHS Locations & Facilities Official locations page for administrative offices, District Offices and DHHS facilities. NH Medicaid Official DHHS Medicaid program information and health coverage guidance. New Hampshire WIC Official WIC nutrition program page for pregnant women, new mothers, infants and children. ServiceLink New Hampshire Official resource for older adults, adults with disabilities, caregivers and long-term support navigation. DHHS Population Health Official public health program area for disease prevention, health statistics, WIC and other population health resources. NHIIS login Official New Hampshire Immunization Information System login page for authorized users. New Hampshire Vital Records Official Secretary of State Vital Records resource for birth, death, marriage and divorce records.New Hampshire Department of Health and Human Services FAQ
What is the NH DHHS phone number?
The NH DHHS Customer Service Center number is 1-844-ASK-DHHS or 1-844-275-3447. DHHS administrative routing may also use 603-271-9000 and 800-852-3345.
Where is New Hampshire DHHS located?
NH DHHS administrative offices include the Brown Building at 129 Pleasant Street, Concord, NH 03301. Many benefits and services are handled online through NH EASY or through local District Offices.
How do I apply for assistance through NH DHHS?
Use the official Apply for Assistance page or NH EASY Gateway to Services. NH EASY lets users apply for Cash, Medical, SNAP, Child Care, Medicare Beneficiary and Long Term Care Assistance.
What is NH EASY?
NH EASY is the official online gateway for applying for and managing many New Hampshire assistance programs, including medical assistance, SNAP, cash assistance, child care assistance and long-term care assistance.
How do I find my local NH DHHS District Office?
Use the official DHHS Locations & Facilities page. District Office assignments and service areas can change, so verify your office before visiting.
Does NH DHHS handle Medicaid?
Yes. NH DHHS administers New Hampshire Medicaid and medical assistance programs. Use NH EASY, Customer Service or your local District Office for application and case help.
Does NH DHHS provide WIC?
Yes. NH DHHS administers New Hampshire WIC through Nutrition Services and local WIC agencies. State WIC contact numbers include 603-271-4546 and 1-800-WIC-4321.
Where do I get a New Hampshire birth certificate?
Use the New Hampshire Division of Vital Records Administration or the correct city/town clerk. Vital Records is under the New Hampshire Secretary of State, not a normal DHHS benefits office.
What is the New Hampshire Vital Records phone number?
New Hampshire Vital Records phone contact is 603-271-4650. The Vital Records office is listed at 9 Ratification Way, Concord, NH 03301.
How do I report child abuse or neglect in New Hampshire?
Call 1-800-894-5533. If a child is in immediate danger, call 911.
How do I report elder abuse or neglect in New Hampshire?
Call 1-800-949-0470. If an older adult is in immediate danger, call 911.
What is ServiceLink New Hampshire?
ServiceLink helps older adults, adults with disabilities, caregivers and families navigate aging, disability and long-term support resources. The statewide ServiceLink number is 1-866-634-9412.
Can I get immunization records from NH DHHS?
New Hampshire uses NHIIS, the New Hampshire Immunization Information System. Residents should follow official DHHS guidance, ask their vaccine provider, or use authorized record-access pathways where available.
Is this the official NH DHHS website?
No. This is an independent informational guide. For official applications, eligibility decisions, case status, records, public health guidance and program rules, use dhhs.nh.gov, NH EASY or the correct official New Hampshire government page.
Independent guide and official-use disclaimer
This article is an independent guide for users searching for New Hampshire Department of Health and Human Services services, phone numbers, benefits, Medicaid, SNAP, child care assistance, WIC, District Offices, public health, Vital Records routing, elder services, child and family services, and official links.
It is not the official NH DHHS website and does not provide medical, legal, benefits, eligibility, crisis, child protection, elder protection or emergency advice. Before applying, visiting, mailing documents, reporting changes, ordering records or relying on a deadline, verify details directly with NH DHHS, NH EASY, ServiceLink, New Hampshire Vital Records or the correct official agency.
Bottom line for NH Department of Health and Human Services services and phone help
For general NH DHHS help, call 1-844-ASK-DHHS or 1-844-275-3447. For online applications, use NH EASY. For local benefit help, use the official DHHS Locations & Facilities page to find the correct District Office. For WIC, start with NH DHHS WIC resources and local WIC agencies. For older adults and adults with disabilities, call ServiceLink at 1-866-634-9412.
For certified New Hampshire birth, death, marriage and divorce records, use the New Hampshire Division of Vital Records Administration, not general DHHS customer service. For child abuse or neglect, call 1-800-894-5533. For elder abuse or neglect, call 1-800-949-0470. For immediate danger, call 911; for mental health crisis support, call or text 988.