Franklin County Public Health phone, vaccines, food permits, disease reporting, complaints and records help
The Franklin County Health Department most users are searching for is officially called Franklin County Public Health in Columbus, Ohio.
This guide helps you choose the right official route for vaccines, immunization records, infectious disease reporting, food safety, inspection reports, complaints, animal bites, rabies tags, lead, mosquitoes, plumbing, water quality, birth certificates and Columbus Public Health confusion.
Choose the Franklin County public health service you need
Select your task below. This finder does not book appointments, issue certificates, or replace official staff, but it helps you avoid calling the wrong office.
Call (614) 525-3160. The main office is 280 East Broad Street, Columbus, OH 43215. General hours are Monday-Friday, 9:00 a.m.-4:00 p.m.
Franklin County Public Health quick answer
The main Franklin County Public Health phone number is (614) 525-3160. The main office is 280 East Broad Street, Columbus, OH 43215, and the official contact page lists hours as Monday-Friday, 9:00 a.m.-4:00 p.m.
For vaccines, call (614) 525-3719 or email shots@franklincountyohio.gov. For food safety, call (614) 525-7462 or email food@franklincountyohio.gov. For infectious disease reporting, call (614) 525-8888, fax (614) 525-8890, or use IDRS.
For birth and death certificates, use Columbus Public Health Office of Vital Statistics in many Franklin County cases. The City of Columbus page lists certified birth or death certificates at $25 per certificate, with an added online fee when ordering online.
Official verification before using this Franklin County guide
Updated for publication on June 26, 2026.
This page was rebuilt using the old post, the official Franklin County Public Health website, official FCPH contact page, vaccine page, food safety page, food inspection reports page, complaint page, animal bites page, plumbing/medical gas page, IDRS disease reporting page, Columbus Public Health vital statistics page, and related Ohio public health resources.
Phone numbers, clinic schedules, vaccine locations, food permit rules, Accela links, complaint routing, certificate fees, parking instructions, inspection lookup tools and emergency reporting routes can change. Always verify final details on the official page before visiting, filing, paying, mailing documents or relying on a deadline.
What this Franklin County Health Department guide covers
Franklin County Public Health vs Columbus Public Health vs Ohio Department of Health
Franklin County public health searches are easy to mix up. The official county agency is Franklin County Public Health, but Columbus has its own city health department, and Ohio also has a statewide health department.
| Office | Use it for | Do not use it for |
|---|---|---|
| Franklin County Public Health | FCPH vaccines, food safety, infectious disease reporting, environmental health, animal bites, rabies tags, rats, mosquitoes, water quality, plumbing, complaints and county public health programs. | Many Columbus city clinic services or certified birth/death certificate orders. |
| Columbus Public Health | Columbus city public health clinics, Columbus vital statistics, birth/death certificates, health clinics and city public health services. | FCPH-specific food safety, county programs or FCPH-specific complaint routes. |
| Ohio Department of Health | Statewide public health programs, state vital statistics, ImpactSIIS, statewide WIC, facility complaints and Ohio local health district lookup. | Most local inspections, local complaints, county vaccine clinics or city service counters. |
Related guides: Ohio Department of Health, Columbus Health Department, and health department near me.
Franklin County Public Health phone numbers by service
The main phone number is useful for general routing, but many users should contact the specific program first.
| Need | Best contact | Use this when | Prepare before calling |
|---|---|---|---|
| General FCPH contact | (614) 525-3160 fcph@franklincountyohio.gov | You need general routing or office help. | Service needed, address/township/city, deadline and callback number. |
| Vaccines and immunization records | (614) 525-3719 shots@franklincountyohio.gov | You need vaccines, appointment links, homebound vaccine help, outreach clinic hosting or immunization records. | Vaccine record, school/work form, ID, insurance, age and deadline. |
| Food safety | (614) 525-7462 food@franklincountyohio.gov | You need restaurant, grocery, food truck, temporary food vendor, plan review, license or inspection help. | Business name, location, license/permit type, Accela account, plan review documents or complaint details. |
| Infectious disease reporting | (614) 525-8888 Fax: (614) 525-8890 idrs@franklincountyohio.gov | You are a provider, lab, school or reporting partner reporting a disease. | Condition, patient details as allowed, lab result, onset date, exposure and provider contact. |
| Class A disease/public health emergency | (614) 525-3965 | Class A disease reporting or public health emergency after hours. | Immediate risk, location, condition, affected people and callback number. |
| Animal bites / rabies | Official animal bites and rabies tags page | A dog, cat, ferret, bat or other animal bite may need public health reporting. | Bite date, animal type, owner details, victim details, wound care and rabies vaccine status if known. |
| Plumbing / medical gas | (614) 525-3160 plumbing@franklincountyohio.gov | You need plumbing, medical gas, permits, plan review or inspection help. | Project address, permit number, contractor details and inspection request. |
| Mosquito requests | 614-525-BITE 614-525-2483 | You need mosquito service or spray-related information where FCPH’s mosquito resources apply. | Address, problem area, standing water details and request type. |
| Birth/death certificate | Columbus Public Health Vital Statistics | You need certified birth or death certificates in the Columbus/Franklin County route. | Full name, date, ID, payment, record type and ordering method. |
Franklin County Public Health address, hours, parking and map
Franklin County Public Health is located in Franklin County Memorial Hall at 280 East Broad Street, Columbus, OH 43215. The main entrance is off the parking lot on the east side of the building.
FCPH says parking is free for people visiting FCPH when the ticket is validated. For GPS, the official contact page says to enter 275 E. Gay Street, Columbus for the parking lot entrance.
Before you call or visit Franklin County Public Health
Use this checklist so your request goes to the right program the first time.
Franklin County Public Health vaccines and immunization records
Franklin County Public Health says its public health nurses offer vaccines to children and adults throughout the county regardless of ability to pay or insurance status.
The official vaccine page lists (614) 525-3719 and shots@franklincountyohio.gov. FCPH lists vaccine clinic locations at 280 E Broad Street, Clinton Township, Dublin Community Recreation Center and Groveport, with appointment links on the official page.
What to bring for vaccine help
- Government ID or parent/guardian ID when needed.
- Insurance card if available.
- Vaccine record or previous shot card.
- School, childcare, work or travel form.
- Custody or guardianship papers for children when needed.
- Appointment confirmation or scheduling link details.
Franklin County infectious disease reporting and IDRS help
Franklin County Public Health and Columbus Public Health use the Infectious Disease Reporting System for reportable disease guidance and reporting information. Providers, labs, schools and other reporting partners should follow the official reporting instructions.
| Need | Official route | Prepare before reporting |
|---|---|---|
| All disease reporting | Call (614) 525-8888. | Condition, lab result, onset date, patient information as allowed, provider and exposure details. |
| Disease report fax | Fax (614) 525-8890. | Use proper forms and do not use the general FCPH fax. |
| Disease reporting email | idrs@franklincountyohio.gov. | Follow official privacy and reporting instructions. |
| Class A disease / emergency after hours | Call (614) 525-3965 only for Class A disease reporting and public health emergencies. | Immediate public health risk, location, affected people and callback number. |
Franklin County food safety, restaurants, food trucks, temporary vendors and Accela
FCPH protects the community against foodborne illness by licensing and inspecting businesses that sell food, including restaurants, grocery stores, gas stations, schools, daycares, hospitals, care facilities, food trucks and temporary food vendors at festivals.
The official food safety page lists (614) 525-7462 and food@franklincountyohio.gov. FCPH also uses Accela for online services such as registrations, plans, permits and inspection requests.
| Food business need | Official step | Common mistake to avoid |
|---|---|---|
| New food business | Complete a plan review packet describing the building and foods served. | Do not open or buy equipment before understanding plan review and license requirements. |
| New owner of existing food business | Obtain a license in the new owner’s name before operating. | Do not assume the previous owner’s license transfers automatically. |
| Remodeling a food business | Submit the plan review packet and contact foodplanreview@franklincountyohio.gov with questions. | Do not remodel first and ask for approval later. |
| Mobile food business | Mobile food business must be inspected before operating. | Do not assume mobile and temporary food rules are the same. |
| Temporary food license | Follow temporary event license instructions; official page notes a limit of 10 temporary licenses per year. | Do not apply too late before a festival, fundraiser or event. |
| License renewal | FCPH says food licenses expire March 1 and renewal can begin February 1 through Accela. | Renewing on or after March 1 may trigger a 20% late fee. |
File a Franklin County public health complaint or look up food inspection reports
FCPH’s official contact page directs users to the complaint page for business or restaurant complaints, mosquitoes or sewage. The complaint route is separate from emergency medical help and separate from private medical record requests.
Franklin County animal bites, quarantine and rabies tags
Franklin County Public Health investigates and quarantines dogs, cats and ferrets that bite people or other animals. The official animal bite page explains that quarantine lasts 10 days and is most often done at the animal owner’s home.
Get medical help when needed
Wash the wound and seek medical care if the bite is serious, deep, infected, from a wild animal or there is any rabies concern.
Report the bite
Use the official animal bite route. Provide bite date, location, animal type, owner details and rabies vaccination status if known.
Follow quarantine instructions
The 10-day quarantine helps determine whether the animal may pose a rabies risk.
Franklin County environmental health: lead, rats, mosquitoes, water, plumbing and nuisances
Franklin County Public Health environmental programs can involve lead-based paint, rats, mosquitoes, water quality, plumbing and medical gas, nuisance complaints and community environment inspections.
| Concern | Likely route | What to prepare |
|---|---|---|
| Lead-based paint | FCPH lead inspection/risk assessment information. | Property age, address, child exposure concern, inspection need and photos if safe. |
| Rats or nuisance | Public health nuisance or complaint process. | Exact address, issue description, dates, photos and whether the property is occupied. |
| Mosquitoes | Mosquito resources or 614-525-BITE where applicable. | Address, standing water source, request type and timing. |
| Water quality | Water quality program resources or appropriate local/state office. | Water source, address, test need, complaint details and health concern. |
| Plumbing and medical gas | Plumbing and Medical Gas program. | Permit number, project address, contractor, plans and inspection request. |
Franklin County birth and death certificates: use the right office
Many users searching “Franklin County Health Department birth certificate” actually need Columbus Public Health Office of Vital Statistics. Columbus Public Health says certified birth or death certificates cost $25 per certificate, and online ordering adds an extra fee.
Columbus Public Health’s public health page lists the main Columbus Public Health location as 240 Parsons Ave., Columbus, OH 43215. The birth/death certificate page says mail requests should be sent to Office of Vital Statistics, Columbus Public Health, 240 Parsons Ave., Columbus, Ohio 43215.
| Certificate need | Correct route | What to prepare |
|---|---|---|
| Ohio birth certificate | Columbus Public Health Office of Vital Statistics or Ohio official record route. | Full name, date of birth, ID, mailing address, payment and application. |
| Franklin County death certificate | Columbus Public Health Vital Statistics for deaths occurring in Franklin County from 1908 to present. | Full name, date of death, requester details, funeral/home details if needed and payment. |
| Online order | Official Columbus Public Health/VitalChek route. | Payment card, mailing address, record details and awareness of added online fee. |
| Old death record | For deaths before December 20, 1908, Columbus directs users to the probate court for the county where death occurred. | Name, approximate death date, county, court route and record purpose. |
For general certificate help, see our birth certificate via health department guide.
Free resources vs paid permits, inspections and records
Many Franklin County public health resources are free to view online, but business permits, food licensing, plan review, plumbing/medical gas permits, certified records and some services may involve fees.
What Franklin County Public Health may not handle directly
Not every health-related issue in Franklin County belongs to Franklin County Public Health. Use this section before calling the wrong desk.
Official Franklin County public health links
Use these official links for final verification before visiting, filing, paying, submitting forms, reporting illness or ordering records.
Franklin County Public Health official websiteMain official site for FCPH programs, services, alerts, public health resources and official navigation. Official FCPH contact pageMain phone, address, hours, parking instructions, IDRS fax note, emergency and crisis guidance. VaccinesVaccine clinics, appointment links, outreach clinics, homebound vaccines and immunization record request route. Infectious Disease Reporting SystemDisease reporting, IDRS phone/fax/email and Class A/emergency reporting guidance. Food SafetyFood licensing, plan review, mobile food, temporary food licenses, Accela and food business help. Food Inspection ReportsOfficial inspection report lookup for public transparency and food-business review. File a ComplaintOfficial complaint route for business, restaurant, mosquito, sewage and related public health concerns. Animal Bites, Quarantine and Rabies TagsAnimal bite reporting, quarantine guidance and rabies-related public health information. Plumbing and Medical GasPermits, plan review, inspections and plumbing/medical gas program guidance. Columbus birth and death certificatesOfficial Columbus Public Health route for certified birth and death certificates.Franklin County Health Department FAQ
What is the Franklin County Health Department phone number?
The main Franklin County Public Health phone number is (614) 525-3160. The official agency is commonly searched as Franklin County Health Department.
Where is Franklin County Public Health located?
The main office is at 280 East Broad Street, Columbus, OH 43215. The official page says parking is accessed from Gay Street and GPS users should enter 275 E. Gay Street.
Is Franklin County Public Health the same as Columbus Public Health?
No. Franklin County Public Health is the county public health agency. Columbus Public Health handles many city-level services, including the Office of Vital Statistics for many birth and death certificate needs.
How do I contact Franklin County Public Health for vaccines?
Call (614) 525-3719 or email shots@franklincountyohio.gov. Use the official vaccines page for clinic locations, appointment links and immunization record help.
How do I report infectious disease in Franklin County?
Use IDRS. For all disease reporting, call (614) 525-8888, fax (614) 525-8890, or email idrs@franklincountyohio.gov. For Class A disease and public health emergencies only, use (614) 525-3965.
How do I contact Franklin County food safety?
Call (614) 525-7462 or email food@franklincountyohio.gov for food safety questions, plan review, food business guidance, food trucks, temporary vendors and Accela-related food tasks.
How do I file a Franklin County public health complaint?
Use the official FCPH File A Complaint page for business or restaurant complaints, mosquitoes, sewage and related public health concerns. Prepare the address, issue, dates, photos if safe and contact information.
How long is animal bite quarantine in Franklin County?
The official animal bite page explains that dogs, cats and ferrets that bite people or other animals are quarantined for 10 days, often at the animal owner’s home.
Can Franklin County Public Health issue birth certificates?
Many Franklin County users need Columbus Public Health Office of Vital Statistics for certified birth and death certificates, not the FCPH general desk. Columbus lists certified birth/death certificates at $25 per certificate.
What should I do in an emergency?
For medical emergencies, call 911. For mental health crisis support, call or text 988. Do not wait for a routine public health office callback.