Duval County Health Department 2026: Services & Phone

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Independent Jacksonville guide: Department-of-Health.org is not the Florida Department of Health, DOH-Duval, City of Jacksonville, WIC, Vital Statistics or a medical provider. Use official agency channels for appointments, payments, permits, records and confidential health information.
Jacksonville · Duval County · Florida public health

Duval County Health Department phone, WIC, vaccines, records and Jacksonville health services

The Florida Department of Health in Duval County—often still searched as the Duval County Health Department—operates several Jacksonville clinics rather than one single all-purpose office.

The main number is 904-253-1000. Central Health Plaza handles major clinical programs, South Jacksonville provides family and children’s services, University Boulevard houses Vital Statistics, and Environmental Health operates from North Davis Street.

Central Health Plaza South Jacksonville WIC Immunizations Vital Records STI / HIV / TB
Main phone 904-253-1000 General DOH-Duval routing.
Main clinic hours Mon–Fri 8–5 Central Health Plaza.
Disease reporting 904-253-1850 General reportable disease line.
After-hours reporting 904-434-6035 Provider disease reporting after hours.
Quick answer

What does the Duval County Health Department help with?

DOH-Duval provides clinical, nutrition, infectious-disease, maternal/child health and environmental public-health services throughout Jacksonville. The biggest practical issue is choosing the right location before making the trip.

Clinical care

Family planning, pregnancy testing, maternity/prenatal care, pediatric care, women’s health, vaccines and selected preventive services.

Infectious disease

STI testing/treatment, HIV care, tuberculosis services, disease reporting and refugee health screenings.

Records & regulation

Florida birth/death certificates, WIC, pediatric dental, septic/OSTDS, public pools, biomedical waste, tattoo and other Environmental Health programs.

Jacksonville has multiple DOH-Duval offices Central Health Plaza is a major clinical hub, but Vital Statistics is on University Boulevard, Environmental Health is on North Davis Street and WIC has multiple nutrition-center locations. Check the service first, then navigate.
Locations & routing

Major DOH-Duval locations in Jacksonville

Location Address / phone Hours Best use
Central Health Plaza 515 W. 6th St.
Jacksonville, FL 32206
904-253-1000
Mon–Fri 8 a.m.–5 p.m. Women and children, vaccines, HIV/STI care, TB, Refugee Health and other clinical programs.
South Jacksonville Health Services 3225 University Blvd. South
Jacksonville, FL 32216
904-253-1000
Mon–Fri 8 a.m.–5 p.m. Pediatric care, immunizations, prenatal care, family planning, STI testing and children’s dental.
Vital Statistics 3225 University Blvd. South
Jacksonville, FL 32216
904-253-1620
Mon–Fri 8 a.m.–4:45 p.m. Florida birth and death certificate requests.
Administrative / Environmental Health 921 N. Davis St.
Jacksonville, FL 32209
904-253-1280
Mon–Fri 8 a.m.–5 p.m. Septic, pools, biomedical waste, food hygiene, tattoo/body piercing and other environmental programs.
Wesconnett WIC 5917 105th St.
Jacksonville, FL 32244
904-253-1500
Mon–Fri 8 a.m.–5 p.m. WIC nutrition, benefits and breastfeeding support.
Call before crossing town Jacksonville traffic and office separation can turn a wrong-location visit into a major delay. Confirm the exact service location, suite and appointment requirement first.
Immunizations

School shots, adult vaccines, travel vaccines and records

DOH-Duval provides routine childhood, adult and travel immunizations at designated Jacksonville sites. Previous vaccination records must be available before or at the appointment.

Central Immunization Center

515 W. 6th St. Call 904-253-1420, option 1. Current published hours are Monday–Friday 8 a.m.–5 p.m.

South Jacksonville

3225 University Blvd. South, Suite 200. Call 904-253-1140, option 1. Appointments are recommended because walk-ins can face longer waits.

What to bring

Bring picture ID and all previous immunization records for every person needing vaccination services.

South Jacksonville Wednesday limitation The South Jacksonville Immunization Center currently lists only 8–10 a.m. service on the third Wednesday. Verify the calendar before relying on normal Wednesday hours.
Need only a vaccine record? DOH-Duval says vaccination-record requests at South Jacksonville may take up to 72 hours. If a school or employer deadline is close, request records early.
Official immunization guidance Locations, documents, child and adult vaccine information.
Open Immunizations
Central appointment Call the Central Immunization Center.
Call 904-253-1420
South Jacksonville Call option 1 for vaccine appointments.
Call 904-253-1140
WIC

Duval County WIC locations, eligibility and appointment phone

Florida WIC provides nutrition education, healthy-food benefits, breastfeeding support and health referrals at no cost to qualifying pregnant, postpartum and breastfeeding women, infants and children under five.

Duval appointment line

Call 904-253-1500, option 1, for local WIC appointment and program help.

State WIC help

Florida WIC’s statewide number is 800-342-3556.

Multiple locations

Davis Street, Wesconnett and Emerald Tiger/University Boulevard all provide Duval WIC services.

Documents to prepare for a WIC visit

Identity: Bring one proof of ID for the adult and one for each infant or child applying.
Medical referral: Bring a completed WIC Medical Referral Form if one is available.
Social Security number: Bring the number for each applicant if available.
Child immunization record: Bring it if available.
Breastfeeding help DOH-Duval provides breastfeeding education, support groups and electric breast-pump loans through WIC. The published breastfeeding Warmline is 904-253-2083.
Duval WIC Eligibility, documents, nutrition sites and breastfeeding support.
Open WIC Program
Local appointment line Call Duval WIC for scheduling.
Call 904-253-1500
State WIC Florida statewide program support.
Call 800-342-3556
Women & children

Family planning, pregnancy testing, prenatal and pediatric services

Family planning services include clinical care, counseling and pregnancy-prevention support. DOH-Duval lists both private insurance and Medicaid as accepted, and family-planning charges use a sliding-fee structure.

Center for Women and Children

At Central Health Plaza, 515 W. 6th St. Call 904-253-1080 for women’s and children’s services.

South Jacksonville Family Health Center

3225 University Blvd. South, Suite 101. Call 904-253-2555; the general appointment line is 904-253-1130.

Children’s services

Pediatric care includes sick visits, well-child checkups, sports physicals, immunizations, mental health/psychiatric services and dental referrals/services.

First and third Wednesday limitation The Center for Women and Children currently lists limited services from noon–5 p.m. on the first and third Wednesdays. Confirm your clinic schedule before arriving.

Open official Family Planning Clinical Services.

STI & HIV

Jacksonville STI testing, treatment and HIV care

DOH-Duval’s infectious-disease services provide STI education, counseling, testing and treatment. The Comprehensive Care Center at Central Health Plaza also provides extensive HIV/AIDS medical and support services.

STI testing and treatment

Call the Comprehensive Care Center at 904-253-1040 for current testing, treatment and appointment information.

HIV services

Services include HIV testing, primary and specialty care, case management, pharmacy/ADAP, behavioral health, counseling and peer navigation.

Extended evening hours

The Comprehensive Care Center currently lists Tuesday and Thursday hours until 7 p.m., with 8 a.m.–5 p.m. hours Monday, Wednesday and Friday.

Privacy matters Use the clinic’s direct phone routing for sensitive health questions. Do not send detailed STI, HIV, pregnancy or medical information through a general website form unless the official clinic instructs you to use that method.

Open Infectious Disease Services.

Tuberculosis

TB testing, diagnosis, treatment and follow-up

DOH-Duval operates specialized tuberculosis services at Central Health Plaza. The TB number is 904-253-1070.

Testing

TB services include tuberculin skin testing and IGRA blood testing.

Diagnosis

The program can use chest X-ray and sputum collection as part of evaluating suspected active TB.

Treatment

Adult and pediatric treatment includes follow-up, case management and directly observed therapy when prescribed.

TB symptoms need proper medical evaluation A persistent cough, night sweats or unexplained weight loss can have many causes. Call the clinic or a medical provider rather than trying to diagnose tuberculosis from symptoms alone.
TB Clinical Services Current testing, diagnosis and treatment information.
Open TB Program
TB phone Central Health Plaza TB services.
Call 904-253-1070
Report a disease General epidemiology reporting line.
Call 904-253-1850
Pediatric dental

Duval County children’s dental services

DOH-Duval offers full dental services primarily for children ages 3–20, with children ages 1–2 seen on a case-by-case basis. Established patients can also receive emergency dental care when eligible.

Preventive care

Exams, cleanings, oral-hygiene instruction, fluoride treatments, sealants and X-rays.

Treatment

Fillings and extractions are available. Root canals, orthodontics, crowns, bridges, dentures and extensive oral surgery are not part of the program.

Eligibility

The program serves Medicaid children ages 1–20 and other children who meet eligibility-screening requirements. A discounted/sliding fee schedule is available.

South Jacksonville Children’s Dental: 3225 University Blvd. South, Suite 200.
Westside Children’s Dental: 120 King St., Jacksonville, FL 32204.
General dental line: 904-253-1230.
Westside direct line: 904-253-1680.
Bring the right documents The dental program asks for the child’s Social Security card, insurance or Medicaid card, the adult’s photo ID and proof of guardianship/custody when the accompanying adult is not the parent.

Open official Dental Program details.

Vital Statistics

Florida birth certificates and death certificates in Jacksonville

DOH-Duval Vital Statistics is at 3225 University Blvd. South, Jacksonville, FL 32216. The direct number is 904-253-1620, and the published location hours are Monday–Friday 8 a.m.–4:45 p.m.

Record Current fee Availability Important rule
Florida birth certificate $15 first copy
$10 additional copies
Florida records Bring valid non-expired photo ID. Older pre-1930 and sealed records use the state Bureau of Vital Statistics.
Florida death certificate $15 first copy
$10 additional copies
Florida deaths 2009–present Cause-of-death copies require qualifying family/legal-representative status.
Mail request Applicable certificate fee Birth and death requests Include completed application and a clear copy of acceptable ID.
Online order Certificate fee plus vendor costs VitalChek VitalChek is the vendor authorized by Florida DOH for online ordering.
Florida records only The Duval Vital Statistics office cannot issue another state’s birth or death certificate. Use the vital-record authority for the state where the event occurred.
Curbside birth-certificate pickup DOH-Duval currently offers a curbside birth-certificate process that starts by emailing the completed application and valid ID to the official Vital Statistics email with “Curbside” in the subject line. Staff then arrange payment and pickup.
Birth certificates Application, ID requirements, fees and curbside instructions.
Birth Certificate Help
Death certificates Current local availability, fees and requester rules.
Death Certificate Help
Vital Statistics Direct Jacksonville records desk.
Call 904-253-1620
Environmental Health

Septic systems, pools, biomedical waste and regulated facilities

DOH-Duval Environmental Health operates from 921 N. Davis St., Building B, Suite 350, Jacksonville, FL 32209. The main Environmental Health line is 904-253-1280.

Septic / OSTDS

The program handles onsite sewage treatment and disposal regulation, operating permits and related local Environmental Health processing.

Public pools

Regulated public swimming pools, spas and bathing places are permitted and inspected for sanitary operation.

Biomedical waste

DOH-Duval permits and inspects regulated generators and investigates complaints involving biomedical waste.

Tattoo & body piercing

Environmental Health handles applicable permits, inspections and approved training related to tattoo and body-piercing facilities.

Limited-use water systems

Certain limited-use public water systems fall within DOH Environmental Health oversight.

Food hygiene

Some institutional/group-care food operations fall under DOH, but ordinary restaurants and most grocery stores are regulated by different Florida agencies.

Restaurant complaint? DOH-Duval may not be the correct regulator Florida restaurants are generally regulated by the Department of Business and Professional Regulation. Most grocery and convenience stores are regulated by the Florida Department of Agriculture and Consumer Services. DOH-Duval handles specific food-hygiene categories rather than every Jacksonville food business.
2026 septic workflow Florida’s OSTDS rules and forms now involve the Florida Department of Environmental Protection statewide. Use the current DOH-Duval Environmental Health page and Florida DEP forms rather than relying on an old septic application saved from a previous project.
Environmental Health Programs, inspections, permits and local contact details.
Open Environmental Health
Onsite sewage Current Duval septic/OSTDS information and links to DEP forms.
Open Septic Guidance
Environmental phone Call for program-specific permit routing.
Call 904-253-1280
Refugee Health

Jacksonville refugee health screenings and referrals

DOH-Duval’s Refugee Health Program provides health assessments, immunizations and referrals for eligible refugees and other qualifying newcomers.

Initial health assessment

The current program says eligible refugees are offered an assessment within 90 days of arrival or becoming eligible for services, at no charge to them.

Case management

Refugee Health case managers help people with identified health conditions access physicians, specialists and follow-up services.

Refugee Health phone Call 904-253-1740 for current eligibility, appointment and documentation instructions.

Open Refugee Health.

Visit checklist

What to prepare before visiting a Duval County health office

Vaccines: Photo ID, previous shot records, insurance information and school/work/travel documentation.
WIC: Identification for each applicant, requested eligibility documents, medical referral if available and child shot record if available.
Family planning: ID, insurance/Medicaid information and income information when sliding-fee screening applies.
Dental: Child’s Social Security card, insurance/Medicaid card, adult photo ID and custody/guardianship proof if needed.
Vital records: Completed application, valid ID, event details and correct payment method.
TB/STI/HIV: Call the program directly for appointment, testing and confidentiality instructions.
Environmental Health: Exact facility/property address, permit category, existing permit number and current application information.
Septic: Property details, proposed work and current Florida DEP/Environmental Health forms—not an outdated saved application.
Emergency care is different DOH-Duval clinics are public-health and outpatient service sites, not emergency rooms. Call 911 for life-threatening symptoms or immediate danger.
Central Health Plaza map

Find DOH-Duval Central Health Plaza in Jacksonville

Central Health Plaza is at 515 W. 6th St., Jacksonville, FL 32206. Check the service list before following this map because Vital Statistics, Environmental Health and several WIC services use different Jacksonville addresses.

FAQs

Duval County Health Department FAQs

What is the Duval County Health Department phone number?

The main Florida Department of Health in Duval County number is 904-253-1000. WIC uses 904-253-1500, Vital Statistics uses 904-253-1620 and Environmental Health uses 904-253-1280.

Where is the Duval County Health Department?

DOH-Duval operates multiple Jacksonville locations. Central Health Plaza is at 515 W. 6th St. South Jacksonville Health Services and Vital Statistics are at 3225 University Blvd. South, while Environmental Health is at 921 N. Davis St.

What are Duval County Health Department hours?

Central Health Plaza and the main administrative offices generally list Monday through Friday 8 a.m.–5 p.m. Individual programs can use shorter or different schedules, including Vital Statistics and certain Wednesday clinic limitations.

Does Duval County Health Department offer WIC?

Yes. WIC is available at multiple Jacksonville nutrition centers, including Davis Street, Wesconnett and Emerald Tiger. Call 904-253-1500 for local appointments.

Can I get vaccines at the Duval County Health Department?

Yes. DOH-Duval provides child, adult and travel immunizations. Central Health Plaza uses 904-253-1420, option 1, and South Jacksonville uses 904-253-1140, option 1.

How much is a Florida birth certificate in Duval County?

The current local fee is $15 for the first Florida birth certificate and $10 for each additional certificate ordered through the local process.

How much is a death certificate in Duval County?

The current local fee is $15 for the first Florida death certificate and $10 for additional copies. Duval currently issues Florida death records from 2009 to present; older records route to the state Bureau of Vital Statistics.

Does Duval County Health Department offer STI and HIV testing?

Yes. DOH-Duval provides STI testing/treatment and HIV services through its infectious-disease and Comprehensive Care programs. Call 904-253-1040 for current testing and appointment information.

Does Duval County Health Department provide dental care?

Yes. The main dental program provides care primarily for children ages 3–20, with ages 1–2 seen on a case-by-case basis. Services include exams, cleanings, fluoride, sealants, X-rays, fillings and extractions. Separate dental services are also available to qualifying HIV/AIDS patients.

Who handles septic permits in Duval County Florida?

DOH-Duval Environmental Health remains a local contact for onsite sewage/OSTDS permitting and related processing at 904-253-1280. Florida DEP now provides the governing statewide OSTDS forms and rules, so use current DEP and Duval guidance rather than old saved applications.

Independent information notice: Department-of-Health.org is not the Florida Department of Health, Florida Department of Environmental Protection, DOH-Duval, City of Jacksonville, Florida WIC, Vital Statistics, a hospital, dental office or emergency service. This page is for public navigation and planning only. Do not submit medical records, identification, WIC documents, certificate applications, payments, environmental permits or confidential health information to this website. Verify current hours, eligibility, vaccine supply, fees, appointment rules and permitting requirements directly with the responsible official agency.