Colorado Department of Public Health 2026: Phone, Records, CIIS, WIC & Complaints

🏥 Colorado public health guide · 2026

Colorado Department of Public Health phone, Vital Records, CIIS, WIC, complaints and environmental help

The Colorado Department of Public Health and Environment, commonly called CDPHE, is the state public-health and environmental agency for Colorado. Many users search for “Colorado Department of Public Health” when they need a certificate, vaccine record, WIC clinic, local health office, facility complaint, air or water record, or environmental incident report.

This guide helps you choose the correct official CDPHE route before you call, visit, order records, file a complaint, request data, report an incident, or contact the wrong office.

☎️ Main CDPHE: 303-692-2000 ☎️ Toll-free: 1-800-886-7689 📍 4300 Cherry Creek Drive South 🧾 Vital Records: 303-692-2200 💉 CIIS: 303-692-2420
🔎 Service finder

Find the right Colorado public-health service

Select the task you need. This tool does not book appointments or check live wait times, but it points you to the right official starting point.

☎️ Main CDPHE phone or Denver office contact

Call 303-692-2000 or toll-free 1-800-886-7689 for general CDPHE routing. The main address is 4300 Cherry Creek Drive South, Denver, CO 80246.

✅ Quick answer

Colorado Department of Public Health quick answer

The main Colorado Department of Public Health and Environment phone number is 303-692-2000. CDPHE also lists the toll-free number 1-800-886-7689 and TDD access through 711.

The main CDPHE address is 4300 Cherry Creek Drive South, Denver, CO 80246. For Vital Records, call 303-692-2200. For CIIS immunization record help, call 303-692-2420. For Colorado WIC state business, call 303-692-2400, but local WIC appointments should go through a local WIC clinic.

For county-level help such as local vaccines, restaurant concerns, mold or pests, local health alerts and local clinic services, use Colorado’s official local public health agency finder. For a practical county example, see our Adams County Health Department guide.

Main CDPHE303-692-2000 or 1-800-886-7689 for general statewide routing.
Vital Records303-692-2200 and vital.records@state.co.us.
CIIS records303-692-2420 and cdphe.ciis@state.co.us.
WIC303-692-2400 for state WIC business; local appointments use local clinics.
Facility complaintsUse the health facilities complaint route; complaint numbers vary by facility type.
Incident reporting1-877-518-5608 when immediate public-health or environmental assistance is required.
🔎 Source check

Official verification before using this Colorado guide

Updated for publication on June 26, 2026.

This refreshed guide uses official CDPHE pages for contact details, Vital Records, certificate ordering, CIIS immunization contacts, Colorado WIC, local public health agency lookup, health-facility complaints, public-health and environmental concern reporting, food-safety contacts, CoHID, environmental tracking and public-record routing.

Phone numbers, processing times, appointment rules, fees, eligibility, facility complaint contacts, environmental reporting routes, local agency hours and public-record procedures can change. Always verify final details on the official CDPHE or local agency page before visiting, paying, mailing documents, filing a complaint or relying on a deadline.

🧭 Contents

What this Colorado Department of Public Health guide covers

🏢 Right office

CDPHE vs local public health agency: which office should you use?

CDPHE is the statewide public-health and environmental agency. It manages statewide programs, records systems, environmental divisions, health-facility oversight, public-health data, disease control, WIC program support and state-level guidance.

Local public health agencies handle many practical local needs: county clinics, local restaurant concerns, local immunization services, local disease control, mold or pest concerns in some settings, county health alerts and local public-health services.

Use CDPHE forVital Records, CIIS, WIC state program guidance, health facility complaints, statewide environmental programs, public records and statewide health data.
Use local public health forCounty clinics, local vaccines, local WIC appointments, restaurant concerns, mold or pests, local alerts and county service hours.
Use emergency services forImmediate danger, medical emergencies, hazardous releases needing urgent assistance or life-threatening situations.

For broader office-finding steps, use our health department near me guide.

☎️ Phone help

Colorado Department of Public Health phone numbers by service

Use the direct route when you know the task. Vital Records, CIIS, WIC, facility complaints, food safety and environmental incidents all have different official starting points.

NeedBest phone or routeWhat to say firstPrepare before calling
General CDPHE routing303-692-2000
1-800-886-7689
“I need help routing a Colorado public health or environment service.”County, service, deadline, record type, facility name or environmental issue.
Vital Records303-692-2200
vital.records@state.co.us
“I need help with a Colorado birth, death, marriage, divorce or adoption record.”Record type, full name, event date, county, eligibility, ID and payment question.
CIIS immunization records303-692-2420
cdphe.ciis@state.co.us
“I need help accessing or correcting an immunization record in CIIS.”Full name, date of birth, provider, vaccine date, school/work deadline and portal issue.
General immunization information303-692-2700
cdphe_vacs@state.co.us
“I need vaccine schedule or immunization program information.”Age, vaccine needed, county, school/work/travel context.
Vaccines for Children provider help303-692-2650
cdphe_VFC@state.co.us
“I need VFC provider or vaccine program help.”Provider name, PIN if available, vaccine question and reporting issue.
Colorado WIC303-692-2400 for state WIC business“I need state WIC information or local clinic routing.”Applicant, county, local clinic, eWIC issue, income/program proof question.
Food resources1-855-855-4626 Food Resource Hotline“I need community food resource help in Colorado.”County, ZIP code, household need and urgent food situation.
eWIC card support1-844-234-4950 or ebtEDGE“I need help with Colorado eWIC balance, PIN or card benefits.”Card details, clinic, participant info and shopping issue.
Health facilities general303-692-2836“I need health facilities information or complaint routing.”Facility name, type, address and issue.
Environmental incident1-877-518-5608“Immediate public-health or environmental assistance is required.”Location, material, release type, time, waterway/drain impact and caller contact.
Retail food program303-692-3645, option 1“I need retail food licensing or program guidance.”Business name, county, permit type, invoice or inspection question.
CoHID health statistics303-692-2160
cdphe.healthstatistics@state.co.us
“I need Colorado health statistics or CoHID data help.”Dataset, measure, year, geography and intended use.
📍 Office

CDPHE Denver office, mailing address and map

The main CDPHE address is 4300 Cherry Creek Drive South, Denver, CO 80246. The main phone is 303-692-2000. CDPHE contact pages also point users to specific program divisions rather than one all-purpose desk.

For Vital Records, CDPHE lists a temporary renovation note directing users to 710 S Ash St, Denver, CO 80246, Building C while the office space is under renovation. Always verify the current appointment location before visiting.

Main address4300 Cherry Creek Drive South, Denver, CO 80246.
Main phone303-692-2000; toll-free 1-800-886-7689.
TDD access711 listed for access support.
Vital Records hoursContact page lists 8:30 a.m.-4:30 p.m., Monday-Friday, excluding holidays.
In-person recordsVital Records in-person service is appointment-only; no walk-in service on official ordering page.
Before drivingCheck the exact program page, current location, documents, fees and appointment rules.
🧾 Vital Records

Colorado birth, death, marriage, divorce and other vital records

Colorado vital records include birth, death, adoption, marriage and divorce records. CDPHE states that these records are confidential under Colorado law, are not public records and are not searchable online.

Vital Records can only release records to eligible requesters. Birth and death records may also be available through local vital records offices. Marriage records may involve county clerk and recorder offices. Divorce, separation or annulment records may involve district court clerks.

Record needBest official routeWhat to prepareImportant warning
Birth certificateCDPHE certificate order page or local vital records office.Application, ID, proof of eligibility, fees, full name, date, county and parent details when required.Vital records are confidential and not searchable online as public records.
Death certificateCDPHE certificate order page or local vital records office.Application, ID, proof of eligibility, fees, decedent name, date, county and relationship.Access depends on eligibility and record rules.
Marriage verificationCDPHE verification or county clerk and recorder depending on need.Names, date, county, proof of eligibility and exact document type needed.A marriage verification may not replace a county record for every purpose.
Divorce verificationCDPHE verification or district court clerk depending on document needed.Names, date, county/court and proof of eligibility.Full divorce decrees usually require court records.
Correction or changeCDPHE correction/change pages.Correction form, identification, eligibility and documentary evidence.Processing fees are non-refundable and in-person service is appointment-only.

Colorado vital-record ordering steps

  1. Choose the exact record type: birth, death, marriage verification, divorce verification, adoption or correction.
  2. Confirm eligibility. Do not assume every Colorado record is public.
  3. Choose online, mail, appointment-based in-person service or local vital records office when allowed.
  4. Prepare application, ID, proof of eligibility and non-refundable application fees.
  5. Check current processing times before paying or mailing documents.
  6. For passport, court, estate, insurance, school or legal use, verify the exact certificate type required.
2026 fee caution: CDPHE says fees changed beginning January 1, 2026. Because fee sheets and third-party ordering costs can change, verify the official application-fee page before paying.
💉 Immunization

Colorado CIIS immunization records, vaccine record help and school forms

The Colorado Immunization Information System, or CIIS, is the main Colorado immunization record system. Patients and legal guardians can access immunization records through the CIIS public portal.

CIIS records may not be complete if a provider, pharmacy, school or clinic did not report the vaccine. If a record is missing, check with the provider, pharmacy, school or local health department where vaccines were given.

CIIS Help Desk303-692-2420, cdphe.ciis@state.co.us, fax 303-758-3640.
Help Desk hoursMonday-Friday, 7 a.m.-3 p.m., excluding Colorado state holidays.
General vaccine questions303-692-2700 and cdphe_vacs@state.co.us.
VFC provider help303-692-2650 and cdphe_VFC@state.co.us.
School/child care reportingUse school immunization reporting resources, not the public record request route.
Opt-out questionsSchool CIIS coordinator route may apply for opt-out and exemption-related guidance.

Immunization record checklist

  • Full legal name and previous names if applicable.
  • Date of birth.
  • Parent or legal guardian information for minors.
  • Provider, pharmacy, school, health department or clinic where vaccines were received.
  • Approximate vaccine dates and vaccine type.
  • School, college, work, travel or child-care deadline.
  • Any portal error message, password issue or missing-dose detail.
Deadline tip: Do not wait until school registration or travel week. Start with the CIIS public portal, then check old vaccine cards, doctors, pharmacies, schools and local public health agencies if the record is incomplete.
🥗 WIC

Colorado WIC, eWIC card, local clinics and food support

Colorado WIC provides food assistance, nutrition education, breastfeeding counseling, breast pumps and referrals for eligible families. For eligibility and appointment questions, Colorado WIC directs users to start an online application or find a WIC office near them.

State WIC business uses 303-692-2400. Local appointment questions should go through a local WIC clinic. The Food Resource Hotline is 1-855-855-4626. eWIC card users may use 1-844-234-4950 or ebtEDGE for balance and benefit help.

ApplyStart online or contact a local WIC office.
Find a clinicUse the Colorado WIC clinic finder for local hours and appointment routing.
Find a storeUse Colorado WIC store and WICShopper resources.
eWIC supportUse the number on the back of the eWIC card, 1-844-234-4950, or ebtEDGE.
Food resourcesFood Resource Hotline: 1-855-855-4626.
BreastfeedingAsk the local clinic about counseling, pumps and lactation support.

What to prepare for a Colorado WIC appointment

  • Proof of identity for the applicant and parent/caregiver when requested.
  • Proof of Colorado address.
  • Proof of income or qualifying program participation.
  • Pregnancy, infant or child information.
  • Clinic appointment instructions.
  • Questions about eWIC, benefits, approved foods, WICShopper and breastfeeding support.
📣 Complaints

Colorado health facility complaints, nursing homes, hospitals and assisted living

CDPHE investigates health-facility complaints involving quality of care, patient or resident rights, building and equipment safety and certain facility-specific issues. Anyone with knowledge or concerns about a health care entity can file a complaint.

Anonymous complaints are accepted, but CDPHE warns that anonymous complaints must include enough detail for investigators to review the concern because staff may not be able to contact the complainant for more information.

Facility typeCommon routeWhat to prepare
Hospital complaintCDPHE hospital complaint route; contact page lists hospital complaint phone 303-692-2827 or toll-free extension routing.Facility name, unit, patient, date, billing/financial-assistance issue if applicable, care concern and documents.
Nursing home complaintCDPHE nursing home complaint route; contact page lists 303-692-2442 or toll-free extension routing.Facility name, resident, date, care issue, injuries, witnesses and safety risk.
Assisted living residenceCDPHE assisted living complaint route; contact page lists 303-691-4045 or toll-free extension routing.Facility name, resident, medication/care issue, date and immediate danger level.
Home care, hospice or dialysisUse CDPHE health facility complaint contacts for the exact facility type.Agency/facility name, patient, dates, missed care, care plan and supporting evidence.
General facility questionHealth Facilities general phone 303-692-2836.Facility type, license/certification question and exact issue.

Before filing a facility complaint

  1. Write the facility name, address and facility type.
  2. Write the date and what happened.
  3. Include the patient or resident impact.
  4. Collect documents, photos or notes if appropriate and lawful.
  5. Explain whether the issue is urgent or ongoing.
  6. Call emergency services first if someone is in immediate danger.
🌿 Environmental health

Colorado public health or environmental concern reporting

CDPHE helps coordinate responses to environmental spills, sanitary sewer overflows and chemical or hazardous releases to air, waterways, storm drains or the ground. If immediate assistance is required, use the Colorado Incident Reporting Line at 1-877-518-5608.

Local public health agencies may handle building issues with mold or pests, living condition concerns and restaurant concerns. Use the official local-agency finder when the issue is local rather than statewide.

ConcernBest routeWhat to prepare
Spill, release or urgent incidentColorado Incident Reporting Line: 1-877-518-5608 or online incident reporting when not immediate.Location, material, amount, waterway/storm-drain impact, time, responsible party and caller contact.
Mold, pests or living conditionsLocal public health agency and housing resources when applicable.Address, owner/landlord contact, notice given, photos, dates and health/safety concern.
Restaurant concernLocal public health agency or local retail food program.Restaurant name, address, date, food item, symptoms and receipt if available.
Air quality issueAir Pollution Control Division complaint or contact route.Location, source, smell/smoke/dust description, time, photos and health impact.
Water quality or drinking water recordsWater Quality Control Division and public water system record routes.Water system name, permit number, location, issue and sample/notice details if available.
🍽️ Food safety

Colorado food safety, foodborne illness and retail food licensing

Food issues can be state or local depending on the facility type and county. CDPHE contact pages list retail food licensing contacts, manufactured food contacts and foodborne illness reporting routes.

For local restaurants, the local public health agency is often the fastest path. For retail food program licensing questions, CDPHE lists 303-692-3645, option 1. For manufactured food, warehousing, selling and wholesaling questions, CDPHE lists 303-692-3645, option 2.

Restaurant complaintStart with local public health where the restaurant is located.
Retail food licensing303-692-3645, option 1; cdphe_laponduty@state.co.us.
Manufactured food303-692-3645, option 2; cdphe_mfgfd@state.co.us.
Hemp manufacturing303-692-3645, option 2; cdphe.hemp.dehs@state.co.us.
Foodborne illnessReport symptoms, food eaten, timing, restaurant/store and medical details if available.
InvoicesCDPHE lists cdphe.dehs.support@state.co.us for some invoicing questions.
📊 Records and data

CDPHE public records, CORA, environmental records, CoHID and public health data

CDPHE provides public-record request resources under Colorado open-records rules. But vital records are different: birth, death, adoption, marriage and divorce records are confidential and are not searchable online as public records.

Use CoHID for Colorado health information data and Environmental Public Health Tracking for environmental health indicators. For specific public-record requests, use the official CDPHE public-records route.

CoHIDColorado Health Information Dataset for public health statistics and measures.
Health statisticscdphe.healthstatistics@state.co.us and 303-692-2160 for data/statistics help.
Environmental trackingUse Colorado Environmental Public Health Tracking for environmental health data.
Public recordsUse official CDPHE public records and request instructions.
Environmental recordsAir, water, hazardous materials and other divisions may have specialized record systems.
Vital records warningDo not use CORA to search for confidential personal vital records.
⚠️ Wrong office check

What CDPHE may not be the right office for

CDPHE handles many public-health and environmental issues, but some searches belong to another Colorado agency, local office, court, provider or emergency route.

Health First Colorado / MedicaidCDPHE contact pages point Medicaid questions to Health First Colorado and the Colorado Department of Health Care Policy and Financing, not the CDPHE general line.
Medical billing or insuranceCDPHE points health insurance issues to Colorado DORA insurance resources.
Professional licensingDoctors, nurses, veterinarians and many other professional licenses usually route to DORA Division of Professions and Occupations.
Private property and moldCDPHE says it does not regulate mold on private property; local health and housing resources may apply.
Driver license or DMVDriver licenses, ID cards and vehicle records are not CDPHE services.
Emergency medical careCall 911 for life-threatening emergencies. Do not wait for CDPHE office-hours contact.
📍 County search help

Colorado Department of Public Health help by county search intent

Many searches for CDPHE are really county-level searches. Denver, Adams County, Boulder County, Jefferson County, El Paso County, Arapahoe County, Douglas County, Larimer County, Weld County, Pueblo County and Mesa County users may need local public health first.

Adams CountyFor local clinics, WIC, immunizations, Vital Records and Environmental Health, see our Adams County Health Department guide.
Denver areaDenver users may need Denver local public health for city-level programs, restaurant concerns and local services.
Boulder / Jefferson / ArapahoeUse official local public health agency pages before relying only on statewide CDPHE numbers.
Colorado Springs / El Paso CountyLocal clinics, food safety and county public-health alerts may route through local public health.
Northern ColoradoLarimer and Weld residents should check local agency hours and appointment rules.
Western ColoradoMesa and rural county users should verify local service days before driving.
🧾 Checklist

Before you call, visit, mail or pay CDPHE

For Vital RecordsRecord type, full name, event date, county, proof of eligibility, ID, application and fees.
For CIISName, date of birth, provider, vaccine dates, portal issue, school/work deadline and legal guardian status.
For WICApplicant details, county, clinic, proof of address, income or program proof and eWIC issue.
For facility complaintsFacility name, type, address, date, people affected, safety risk and supporting documents.
For environmental incidentsLocation, material, release route, storm drain/water impact, time, photos and urgent risk.
For public recordsExact record topic, date range, division, environmental program, dataset or project name.
🛠️ Troubleshooting

What to do if your Colorado public-health service is not found

If the certificate page does not answer your questionCall Vital Records at 303-692-2200 and confirm whether CDPHE, a county vital records office, clerk and recorder or court clerk is correct.
If your immunization record is incompleteUse the CIIS portal, then contact providers, pharmacies, schools, local public health agencies and old vaccine-card sources.
If WIC cannot schedule you statewideUse the local WIC clinic finder because appointment rules are local.
If your facility complaint is urgentCall 911 if someone is in immediate danger. Otherwise use the correct facility-type complaint route.
If you have mold or rental problemsCDPHE may not regulate private-property mold. Use local public health, housing resources or legal/tenant resources.
If it is an immediate spill or releaseCall 1-877-518-5608 instead of waiting for a general web form response.
❓ FAQ

Colorado Department of Public Health FAQ

What is the Colorado Department of Public Health phone number?

The main Colorado Department of Public Health and Environment phone number is 303-692-2000. CDPHE also lists toll-free 1-800-886-7689 and TDD access through 711.

Where is CDPHE located?

The main CDPHE address is 4300 Cherry Creek Drive South, Denver, CO 80246. Always verify the specific program location before visiting because some services, including Vital Records, may use appointment-only or temporary space instructions.

What is the Colorado Vital Records phone number?

CDPHE Vital Records lists 303-692-2200 and vital.records@state.co.us. Use secure email when submitting confidential information.

Are Colorado birth and death records searchable online?

No. CDPHE states that Colorado vital records, including birth, death, adoption, marriage and divorce records, are confidential and are not searchable online as public records.

How do I order a Colorado birth or death certificate?

Use CDPHE’s official certificate ordering page, a local vital records office when allowed, or official online vendors listed by CDPHE. Mail orders require a completed application, identification/proof of eligibility and non-refundable fees.

What is CIIS and how do I get a Colorado immunization record?

CIIS is the Colorado Immunization Information System. Patients and legal guardians can use the CIIS public portal. For help, contact the CIIS Help Desk at 303-692-2420 or cdphe.ciis@state.co.us.

What is the Colorado WIC phone number?

For state WIC business, Colorado WIC lists 303-692-2400. Local WIC appointment questions should go through a local WIC clinic. The Food Resource Hotline is 1-855-855-4626.

How do I file a Colorado health facility complaint?

Use CDPHE’s official health-facility complaint route. Complaint contacts vary by facility type, such as hospitals, nursing homes, assisted living residences, home care and hospice. Call 911 first if someone is in immediate danger.

How do I report a public health or environmental incident in Colorado?

If immediate assistance is required, call the Colorado Incident Reporting Line at 1-877-518-5608. For non-immediate reporting, use CDPHE’s official public health or environmental concern page.

Is CDPHE the right office for Medicaid, insurance or mold complaints?

Not always. CDPHE directs Medicaid questions to Health First Colorado/HCPF, insurance issues to DORA insurance resources, and private-property mold issues to housing or local resources. Use the right office before filing a CDPHE request.