Last reviewed 2026. This refreshed guide is for the City of Kansas City, Missouri Health Department at 2400 Troost Avenue. It is not for Kansas City, Kansas, Wyandotte County, the Missouri Department of Health and Senior Services, or Jackson County government offices.
City of Kansas City Health Department: Troost Office, Clinics, Vital Records, Vaccines and Food Permits
The Kansas City, Missouri Health Department helps residents with birth and death certificates, childhood vaccines, adult and travel vaccines, sexual health testing, tuberculosis services, mpox appointments, lead testing, food permits, restaurant complaints, food handler training, Healthy Homes rental inspections, Fountain Cards and other local public health services. The key is choosing the right suite, phone number and service path before you drive to 2400 Troost Avenue.
This page is for the City of Kansas City, Missouri Health Department. Do not use it for Kansas City, Kansas public health services, Wyandotte County, Johnson County, Jackson County offices, Clay County offices, Platte County offices, or the Missouri state health department. For Kansas birth certificates, the city’s official page says to call (785) 296-1400.
- Agency
- City of Kansas City, Missouri Health Department
- Official website
- https://www.kcmo.gov/city-hall/departments/health
- Main address
- 2400 Troost Ave, Kansas City, MO 64108
- Main phone
- 816-513-6008
- Main hours
- 8:00 AM to 5:00 PM, Monday through Friday, except holidays. The Health Department closes at 1:00 PM every fourth Thursday for staff development.
- Health director
- Dr. Marvia Jones, Director of Health
- Deputy directors
- Naser Jouhari and Jacqueline A. Dillard are listed by the city as deputy directors.
- Mission
- The department works with communities and partners to improve health and health outcomes of Kansas City residents through community-directed programs, services and collaboration.
Quick answer: what the Kansas City Health Department handles
The City of Kansas City, Missouri Health Department handles local public health services for Kansas City residents and regulated businesses inside the city. The highest-volume resident services include birth certificates, death certificates, childhood vaccinations, adult immunizations, travel immunizations, flu shots, free STD testing and treatment, mpox testing and vaccination, tuberculosis testing and treatment, reportable disease coordination, lead testing, Healthy Homes rental inspections and the Fountain Card city ID.
For businesses, the department is especially important for food permits, mobile food units, caterers, farmers market vendors, food sampling permits, restaurant inspections, restaurant complaints, food handler training, manager training, air quality program services, smoke school and asbestos notifications. The biggest mistake is treating 2400 Troost as one generic walk-in counter. A certificate request, a food permit, a child vaccine, an STD test and a lead test are all in the same building system, but they do not use the same suite, phone number, documents or timing.
Certificates, vaccines and clinics
Use the Health Department for birth and death certificates, childhood vaccines, adult and travel vaccines, sexual health services, TB services, mpox appointments, lead testing and Fountain Cards.
Food, permits and inspections
Use the Environmental Public Health Program for food permits, food handler cards, restaurant complaints, restaurant inspection records, mobile food vendors and similar regulated food activities.
Know the boundary
The department is not Kansas City, Kansas; not the Kansas vital records office; not your private doctor; and not a replacement for 911 during a medical emergency.
Kansas City Health Department phone numbers by service
Use this routing table before calling. It is built around the official city service list, not a generic directory. If your question is about a certificate, call Vital Records. If your question is about a food permit or restaurant complaint, call the food program. If your question is about childhood vaccines, call the child vaccination clinic. Calling the wrong line may still get you transferred, but it is the slow path.
| Need | Correct phone or suite | Best practical move |
|---|---|---|
| Main Kansas City Health Department | 816-513-6008; 2400 Troost Ave | Use for general routing when you do not know the program. |
| Birth and death records | 816-513-6309; Suite 1000 | Use for Missouri birth and death certificates handled by the Kansas City Office of Vital Records. |
| Childhood Vaccination Clinic | 816-513-6108; Suite 1400 | Call for an appointment. Walk-ins are welcome but not guaranteed. |
| Adult, refugee and international traveler vaccines | 816-513-6128; Suite 1300 | Check in by 3:30 PM. Bring vaccine records and travel details if travel-related. |
| Sexual Health Clinic | 816-513-6379; Suite 2000 | Call Monday-Friday 8:00 AM to 5:00 PM to schedule and guarantee your spot. |
| Tuberculosis testing and treatment | 816-513-6110, option 1; health@kcmo.org | Use for TB testing and treatment questions, especially if you have risk factors or symptoms. |
| Mpox testing and vaccination | 816-513-6152 | Call for an appointment if you meet the listed qualifications for mpox vaccination. |
| Food permits, food licenses and restaurant complaints | 816-513-6315; Suite 3000 | Use for food permits, food handler registration, inspections and restaurant complaint routing. |
| Lead testing | 816-513-6048; Suite 3400 | Call to schedule free lead testing. Same-day appointments may be available. |
| Healthy Homes Rental Inspection Program | 816-513-6464; Suite 3600 | Use for rental inspection program questions and landlord or tenant routing. |
| Fountain Card city ID | 816-513-6120 | Use for Kansas City resident city ID questions; office hours are listed as 8:00 AM to 4:30 PM. |
| Reportable diseases or animal bite reporting by medical professionals | Confidential fax: 816-513-6086 | The city page states this reporting route is for medical professionals only. For personal medical emergencies, call 911. |
Best call script
Use one sentence first: “I am in Kansas City, Missouri, and I need help with [birth certificate, death certificate, child vaccine, travel vaccine, STD clinic, TB test, food permit, restaurant complaint, lead test, Healthy Homes, Fountain Card]. Which suite or number should I use?” Then give your address, the business address if it is a food issue, the child’s age if it is a vaccine issue, or the event date if it is a certificate issue.
Map to the Kansas City Health Department at 2400 Troost Avenue
The main Kansas City, Missouri Health Department building is at 2400 Troost Ave, Kansas City, MO 64108. This is the location for many key services, including Vital Records, child vaccines, adult and travel vaccines, sexual health, lead testing, food permits and Healthy Homes program offices. Still, do not assume every service is walk-in. Some services require appointments or have strict check-in times.
Before you drive to Troost
- Check the suite number for your service.
- Bring photo ID for certificate requests.
- Bring vaccine records for child, adult and travel shots.
- For sexual health, call 816-513-6379 if you want to guarantee your spot.
- Remember that the department closes at 1:00 PM every fourth Thursday for staff development.
When not to rely on the main office
- For Kansas vital records, call the Kansas state route.
- For private medical records, contact your healthcare provider.
- For an immediate medical emergency, call 911.
- For Kansas City, Kansas public health services, use Wyandotte County or the correct Kansas agency.
Birth and death certificates at the Kansas City Office of Vital Records
The Office of Vital Records is located at 2400 Troost Ave, Suite 1000, Kansas City, MO 64108. The official page lists office hours as Monday through Friday, 8:00 AM to 5:00 PM, except holidays, and notes that the Health Department closes at 1:00 PM every fourth Thursday for staff development. For questions, email births@kcmo.org or call 816-513-6309.
This office handles Missouri birth and death certificate requests within the official availability rules. The city page says birth certificates are available at the local level for births from 1920 to present and at the state level from 1910 to present. For death certificates, the city page says local-level death records are available from 1980 to present, and state-level death records from 1910 to present. It also notes Kansas certificates should be requested through Kansas, not the Kansas City, Missouri Health Department.
| Certificate route | Official fee or range | What to prepare |
|---|---|---|
| Birth certificate in person | $15 | Complete the form, bring a copy of your driver’s license or other ID, and bring payment. Cash, debit and credit cards are accepted. |
| Birth certificate by mail | $15 | Include a notarized application request form, self-addressed stamped envelope, and $15 check or money order payable to Vital Records. |
| Birth certificate online or by phone | $26.26 to $45.25 through VitalChek | Credit card required. To order by phone, call VitalChek at 1-866-277-9806. |
| Death certificate in person | $14 first copy, $11 each additional copy | Complete the form, bring ID and payment. Cash, debit and credit cards are accepted. |
| Death certificate by mail | $14 first copy, $11 each additional copy | Use the notarized request route and include the required payment and envelope. |
Who can request a birth certificate?
The city’s official page lists eligible requesters, including the person named on the certificate, immediate family members such as wife, husband, son, daughter, mother, father, brother, sister, grandmother, grandfather, grandchild, aunt, uncle, niece and nephew, plus certain others such as a guardian with paperwork, foster parent with custody papers, step-parent and attorney acting for the registrant or family. The page also states that cousins are not included in the listed immediate-family category.
- Confirm Missouri versus Kansas. If the birth or death happened in Kansas, call the Kansas certificate route instead of the Kansas City, Missouri Health Department.
- Choose in person, mail, online or phone. In-person and mail fees differ from the VitalChek online or phone range.
- Bring or notarize ID. In person, bring ID. By mail, complete the form and have it notarized before signing.
- Use the exact mailing address. Mail requests go to Office of Vital Records, 2400 Troost Ave., Suite 1000, Kansas City, MO 64108.
- Do not wait until the deadline. Passport, school, estate, job and benefit deadlines can become stressful if a record request is incomplete.
Do not assume the Health Department can issue every certificate from every place called Kansas City. A Missouri certificate and a Kansas certificate are different government routes. The official Kansas City, Missouri page specifically tells users seeking Kansas certificates to call (785) 296-1400.
Childhood, adult, refugee and international travel vaccines
The Childhood Vaccination Clinic is listed at 2400 Troost Ave, Suite 1400, phone 816-513-6108. The official child vaccine page says to call for an appointment. Walk-ins are welcome during clinic hours, but they are not guaranteed. The regular clinic hours are listed as Monday through Friday, 8:00 AM to 5:00 PM, except holidays, with check-in by 4:30 PM. The department closes at 1:00 PM every fourth Thursday for staff development.
The Adult, Refugee and International Travelers Vaccination Clinic is listed at 2400 Troost Ave, Suite 1300, phone 816-513-6128. The city’s main health page lists this clinic as Monday through Friday, 8:00 AM to 4:00 PM, with check-in by 3:30 PM. Travel vaccine planning is not a last-minute errand. If your trip is near, call early because destination-specific vaccines, records review and timing between doses can matter.
| Vaccine need | Phone and suite | Important timing rule |
|---|---|---|
| Childhood vaccines | 816-513-6108; Suite 1400 | Walk-ins are not guaranteed; bring your child’s immunization records and check in by 4:30 PM. |
| Flu shot for a child | 816-513-6108; Suite 1400 | The child vaccine page lists flu shots and notes the cash or credit card cost as $37 unless eligible or billable to private insurance with proof. |
| Adult vaccines | 816-513-6128; Suite 1300 | Check in by 3:30 PM and bring prior records if available. |
| International travel vaccines | 816-513-6128; Suite 1300 | Call before travel with your destination, departure date, itinerary and vaccine history. |
| Northland vaccination clinic | 816-513-6171; 5340 Chouteau Trafficway | The city lists Northland vaccination clinics as the second Thursday of every month. |
Vaccine appointment checklist
- Call the right clinic. Children use 816-513-6108; adult, refugee and travel vaccines use 816-513-6128.
- Bring records. Do not expect staff to reconstruct every vaccine you have ever received without proof.
- Bring insurance or payment information. Some services may be free for eligible patients, billed to insurance, or paid directly.
- Respect check-in times. Child clinic check-in by 4:30 PM; adult and travel clinic check-in by 3:30 PM.
- Plan around the fourth Thursday closure. The department closes at 1:00 PM every fourth Thursday for staff development.
STD testing, HIV care, tuberculosis services and mpox appointments
The Kansas City Health Department provides free STD testing and STD treatment at 2400 Troost Ave, Kansas City, MO 64108. The Sexual Health Clinic phone number is 816-513-6379. The official page says to call Monday through Friday from 8:00 AM to 5:00 PM to schedule an appointment and guarantee your spot. Walk-ins during clinic hours are accepted, but the page warns that you should arrive before 10:30 AM because slots fill quickly and the wait can be longer.
The Sexual Health Clinic hours are listed as Monday through Friday, 8:00 AM to 11:00 AM and 1:00 PM to 3:00 PM, except holidays. The department also lists tuberculosis testing and treatment, mpox testing and vaccination, and reportable disease routes. Each has a different phone or reporting path, so do not treat all infectious disease questions as the same service.
Sexual Health Clinic
Phone: 816-513-6379
Location: 2400 Troost Ave, Suite 2000
Clinic hours: 8:00 AM to 11:00 AM and 1:00 PM to 3:00 PM, Monday through Friday, except holidays.
Call to schedule if you want to guarantee your spot. Walk-ins can fill quickly.
Tuberculosis services
Phone: 816-513-6110, option 1
Email: health@kcmo.org
Use this route for TB testing and treatment questions, especially if you have risk factors, exposure concerns or a cough lasting more than three weeks.
Mpox testing and vaccination
The city’s mpox page tells eligible people to call 816-513-6152 for an appointment. Eligibility language can change, so use the official mpox page before assuming you qualify or do not qualify.
Reportable diseases and animal bites
The city page says medical professionals should report animal bites or illnesses on the reportable list by faxing the confidential secured line at 816-513-6086. It also warns that personal medical emergencies should go to 911.
If you have severe symptoms, trouble breathing, chest pain, severe bleeding, signs of stroke, overdose, a dangerous allergic reaction, a serious injury or any immediate medical emergency, call 911. Do not wait for a routine clinic appointment or a callback.
Food permits, restaurant inspections and food vendor complaints
The Kansas City Health Department handles food permits and licenses through Suite 3000 at 2400 Troost Avenue. The phone number listed for food permits and licenses is 816-513-6315. This same number appears on official food complaint and restaurant inspection pages. If you are opening a restaurant, running a mobile unit, catering, selling at a farmers market, sampling food or registering for food handler or manager training, do not guess. Use the official food pages before paying vendors, signing leases or announcing an opening date.
Food service inspections are public records. The city says detailed inspection records are available online and can also be examined at the Health Department office during regular working hours. It also warns that looking at results over time gives a better picture of a food service establishment’s commitment to food safety and sanitation than judging from one inspection alone.
| Food service need | Official route | Practical warning |
|---|---|---|
| Restaurant inspection results | Restaurant Inspection Results; 816-513-6315 | Review trends over time, not just one report. |
| Restaurant or food vendor complaint | Call 816-513-6315, contact 311, or open a ticket through myKCMO | Give the business name, address, date, time, what happened and whether anyone became ill. |
| Mobile unit, catering or farmers market permit | Food Permits for Mobile Units, Catering, Farmers Markets and Similar Vendors | Return the completed application at least 30 days before the planned opening date. |
| Food handler card or manager class | Food Handler and Manager Training; 816-513-6315 | Pre-registration 48 hours in advance is required for classes. |
| Food permit payment for mobile or temporary operation | Environmental Public Health Program, 2400 Troost Ave, Suite 3000 | Official page says fees are due at pre-opening inspection by check or money order payable to City Treasurer, and no cash is accepted for that route. |
How to file a stronger food complaint
- Write the exact business name and address. Similar restaurant names can cause delays.
- Write the date and time. A complaint from “last weekend” is weaker than a complaint from a specific date and meal period.
- Describe the public health issue. Examples include pests, unsafe food handling, sewage, temperature problems, contaminated food or illness after eating.
- Use the official route. Call 816-513-6315, contact 311 or open a myKCMO ticket.
- Separate facts from frustration. Clear facts help inspectors act faster than emotional but vague complaints.
Lead testing, Project Lead Safe KC and Healthy Homes
The Kansas City Health Department lists free lead poisoning testing for children and adults. The official lead page says to call 816-513-6048 to schedule an appointment, and same-day appointments may be available. The listed location is 2400 Troost Ave, Suite 3400, Kansas City, MO 64108. The listed testing window is Monday through Friday, 8:00 AM to 5:00 PM, except holidays.
The department also describes Project Lead Safe KC as a grant-funded program to assist Kansas City, Missouri residents with lead-based paint stabilization. The program may include inspection and remediation steps for qualified homeowners and renters within income guidelines. The official page explains that processing and inspection steps can take months, so do not treat lead hazards as a quick paperwork issue.
For lead testing
Call 816-513-6048. Ask what age groups, documents, appointment openings and same-day options apply. Bring the person being tested and any related health or housing information.
For lead hazard help
Ask whether Project Lead Safe KC or another Healthy Homes route applies. Eligibility can depend on income, property status, home condition and program funding.
The Healthy Homes Rental Inspection Program is listed at Suite 3600, phone 816-513-6464. Use that route for rental inspection program questions, landlord requirements and tenant-related Healthy Homes routing.
Northland Health Department office and vaccination clinics
The city lists a Northland Health Department Office at 5340 Chouteau Trafficway, Kansas City, MO 64119, phone 816-513-6171. The listed hours are 8:00 AM to 5:00 PM. The city’s main Health Department page states that Northland vaccination clinics are the second Thursday of every month.
Do not assume every Troost service is available every day at the Northland office. Use the Northland phone number first, especially for vaccination clinic timing, eligibility, records and whether the service you need is actually offered there that day.
Fountain Card: Kansas City city ID
The Fountain Card is Kansas City’s city ID. The city page says it is free of cost to all residents of Kansas City, Missouri and is available at the Kansas City Health Department at 2400 Troost Ave. The listed Fountain Card office hours are 8:00 AM to 4:30 PM, and the listed phone number is 816-513-6120.
Do not confuse a Fountain Card with a birth certificate, state driver license, passport or immigration document. It is a city ID program. Bring the documents required by the official Fountain Card page and call before visiting if you are not sure whether your proof of identity or address will work.
Health Commission, community health plan and local public health priorities
Kansas City’s Health Department works with the Health Commission and partners on broader community health priorities, not only clinic visits. In 2026, the city announced the Kansas City Community Health Improvement Plan for 2026 to 2029, with priorities including chronic disease, substance use disorders and community connectedness. That matters because the department’s role is wider than certificates and shots. It also works on prevention, health equity, community education and long-term health outcomes.
For residents, this means the department can be useful even when you are not sick. Health education, public notices, outreach requests, lead prevention, food safety, healthy housing, respiratory disease information, measles information and community health planning all belong to public health. If your question is about local Kansas City health conditions, start with the official Health Department page or the relevant program page.
What the Kansas City Health Department does not handle
A useful Health Department guide must stop wrong-office trips. These are the most common mistakes.
| If you need | Do not assume | Use this route instead |
|---|---|---|
| Kansas birth or death certificate | Kansas City, Missouri Vital Records can issue it | For Kansas certificates, the city page says to call 785-296-1400. |
| Kansas City, Kansas public health service | KCMO Health Department handles it | Use the correct Kansas or Wyandotte County public health route. |
| Private medical records | The city health department has your records | Contact the doctor, hospital, pharmacy or clinic that created the record. |
| Emergency medical care | A clinic appointment is enough | Call 911 for immediate medical emergencies. |
| Statewide Missouri program benefits | The city public health desk controls state benefits | Use the proper Missouri state agency or benefits office. |
| A restaurant complaint outside city jurisdiction | KCMO food inspectors cover every metro address | Use the health department or environmental health office for the city or county where the business is located. |
Official Kansas City Health Department links
Use these official pages for final verification before visiting, paying a fee, submitting an application, requesting a certificate, filing a complaint or relying on a clinic schedule.
Main department pages
Certificates and city ID
Clinical services
Disease and health information
Environmental health and food
Kansas City Health Department FAQ
What is the Kansas City, Missouri Health Department phone number?
The main Kansas City, Missouri Health Department phone number is 816-513-6008. Vital Records is 816-513-6309, Childhood Vaccination Clinic is 816-513-6108, Adult and Travel Vaccines is 816-513-6128, Sexual Health Clinic is 816-513-6379, TB services are 816-513-6110 option 1, food permits and complaints are 816-513-6315, and Healthy Homes is 816-513-6464.
Where is the Kansas City Health Department located?
The main office is at 2400 Troost Ave, Kansas City, MO 64108. Many services are in different suites, including Vital Records in Suite 1000, child vaccines in Suite 1400, adult and travel vaccines in Suite 1300, Sexual Health Clinic in Suite 2000, food permits in Suite 3000, lead testing in Suite 3400 and Healthy Homes in Suite 3600.
What are the Kansas City Health Department hours?
The main Health Department hours are listed as 8:00 AM to 5:00 PM, Monday through Friday, except holidays. The department closes at 1:00 PM every fourth Thursday for staff development. Some clinics have shorter check-in times, so verify the specific clinic before visiting.
Who is the Director of the Kansas City Health Department?
The city lists Dr. Marvia Jones as Director of Health. The city also lists Naser Jouhari and Jacqueline A. Dillard as deputy directors.
How do I get a birth certificate in Kansas City, Missouri?
Use the Office of Vital Records at 2400 Troost Ave, Suite 1000. The phone number is 816-513-6309, and the email listed for questions is births@kcmo.org. The in-person and mail fee for a birth certificate is listed as $15. Online or phone orders go through VitalChek and are listed in the range of $26.26 to $45.25.
How much is a death certificate in Kansas City, Missouri?
The official page lists death certificate fees as $14 for the first copy and $11 for each additional copy for in-person and mail requests. Bring ID for in-person requests, and use a notarized application for mail requests.
Can the Kansas City, Missouri Health Department issue Kansas certificates?
No. The official Kansas City, Missouri certificate page says that for Kansas certificates, you should call (785) 296-1400. Do not use the Missouri city office for Kansas vital records.
How do I schedule childhood vaccines?
Call the Childhood Vaccination Clinic at 816-513-6108. The clinic is at 2400 Troost Ave, Suite 1400. Walk-ins are welcome during clinic hours but are not guaranteed. Bring your child’s immunization records and check in by 4:30 PM.
How do I get adult or travel vaccines?
Call 816-513-6128 for the Adult, Refugee and International Travelers Vaccination Clinic at 2400 Troost Ave, Suite 1300. The city lists hours as Monday through Friday, 8:00 AM to 4:00 PM, with check-in by 3:30 PM.
Does Kansas City offer free STD testing?
Yes. The city offers free STD testing and treatment at the Health Department at 2400 Troost Ave. Call 816-513-6379 to schedule and guarantee your spot. Clinic hours are listed as 8:00 AM to 11:00 AM and 1:00 PM to 3:00 PM, Monday through Friday, except holidays.
How do I file a restaurant complaint in Kansas City, Missouri?
Call 816-513-6315, contact 311, or open a ticket through myKCMO. Include the restaurant or vendor name, address, date, time, what happened and whether anyone became ill.
How do I get a food handler card in Kansas City?
Use the official Food Handler and Manager Training page or call 816-513-6315. The city page says registration is required, and pre-registration 48 hours in advance is required for all classes. Classes are offered in English and Spanish.
Does the Health Department test for lead?
Yes. The city lists free lead poisoning testing for children and adults at 2400 Troost Ave, Suite 3400. Call 816-513-6048 to schedule. Same-day appointments may be available.
Where is the Northland Health Department office?
The Northland Health Department Office is listed at 5340 Chouteau Trafficway, Kansas City, MO 64119, phone 816-513-6171. The city lists Northland vaccination clinics as the second Thursday of every month.
How do medical professionals report reportable diseases or animal bites?
The city’s reportable disease page says medical professionals should fax either an animal bite or an illness on the reportable list to the confidential secured fax line at 816-513-6086. The page states this is for medical professionals only. For personal medical emergencies, call 911.
Is this page for Kansas City, Kansas?
No. This guide is only for the City of Kansas City, Missouri Health Department. Kansas City, Kansas and Wyandotte County use different public health and vital-record routes.