Cincinnati Health Department phone, clinics, certificates, WIC, inspections and resident service help
The Cincinnati Health Department, also called CHD, serves residents inside the City of Cincinnati through public health programs, primary care health centers, vital records, WIC, food safety inspections, environmental health, communicable disease response, lead prevention, school health and emergency preparedness.
This guide helps you choose the right official CHD service before you call, visit, request a certificate, schedule a clinic appointment, report a housing issue, ask about WIC or file a restaurant complaint.
Choose the correct Cincinnati Health Department route
Select the task you need. This does not book appointments or submit complaints, but it points you to the most useful official starting place.
Call 513-357-7200 when you do not know the correct program. Say your address or ZIP code, whether the issue is inside Cincinnati city limits, and the exact service you need.
Quick answer for Cincinnati residents
The Cincinnati Health Department main information line is 513-357-7200. For City of Cincinnati Primary Care appointments, call 513-357-7320. For Cincinnati birth and death certificates, call Vital Statistics at 513-352-3120.
The main administrative address commonly used for CHD is 3101 Burnet Avenue, Cincinnati, OH 45229. Vital Records is separate: 1525 Elm Street, Cincinnati, OH 45202. Do not drive to Burnet Avenue for every service.
Official verification before using this Cincinnati guide
Updated for publication on June 26, 2026.
This refreshed guide uses official City of Cincinnati Health Department pages for CHD contact, Primary Care health centers, Birth & Death Certificates, Vital Statistics, WIC, Food Safety and Inspections, Environmental Health, Healthy Homes, Communicable Disease Unit, Emergency Preparedness, Lead Poisoning Prevention and official city emergency/customer-service routing.
Always verify appointment rules, office hours, certificate pickup windows, forms, fees, complaint routing, eligibility, clinic availability and disease-reporting instructions directly on the official Cincinnati website before visiting, paying or relying on a deadline.
What this Cincinnati Health Department guide covers
Cincinnati Health Department vs Hamilton County Public Health
This is the biggest local confusion point. The Cincinnati Health Department serves public-health matters inside Cincinnati city limits. Hamilton County Public Health serves many public-health matters outside the City of Cincinnati but within Hamilton County.
Before you call, identify the exact address involved. That address decides whether the city health department, county health department, another municipality, 311, building code, animal control, a hospital, a court or another agency is the correct route.
For statewide Ohio routing, see our Ohio Department of Health guide. For general local office finding, see health department near me.
Cincinnati Health Department phone numbers by service
Use the direct line when you know your need. This is usually faster than starting with the main CHD information line.
| Need | Correct phone or official route | What to say when you call |
|---|---|---|
| General Cincinnati Health Department help | 513-357-7200 | Give your address or ZIP code and say whether the issue is inside Cincinnati city limits. |
| Health center appointment | 513-357-7320 | Ask for City of Cincinnati Primary Care scheduling and name the service: medical, dental, OB/GYN, pediatrics, pharmacy, behavioral health or reproductive health. |
| Birth or death certificate | 513-352-3120 | State whether you need a birth certificate, death certificate, kiosk help, online order, pickup information or correction guidance. |
| WIC | 513-821-7012 | Ask about eligibility, appointment location, documents and whether your nearest WIC office has openings. |
| Food safety or restaurant complaint | 513-564-1751 | Give establishment name, address, date, time, food eaten and whether anyone became sick. |
| Mold, insect or housing complaint | 513-352-2908 | Give the rental address, unit, landlord notice date, photos if available and health risks. |
| Rabies or animal exposure complaint | 513-352-2922 | Explain animal type, bite/exposure details, location, owner if known and whether medical care is needed. |
| Junk vehicle complaint | 513-564-1780 | Give the vehicle location, condition, license plate if visible and property details. |
| Reportable communicable disease | 513-357-7462 during business hours; 877-774-4636 after hours | Providers should state the reportable condition, patient context and urgency. |
| Lead poisoning prevention | 513-357-7420 | Ask about lead hazard reduction, homes built before 1978, child under age six and required documents. |
Cincinnati Health Department main office address and map
The CHD administrative office address commonly used for health-department routing is 3101 Burnet Avenue, Cincinnati, OH 45229. This is not the correct location for every task.
Vital Records is at Elm Street. Primary care visits happen at specific health centers. WIC appointments are at WIC clinic locations. Food and housing complaints may be handled by phone, forms or inspectors instead of a public walk-in visit.
City of Cincinnati Primary Care health centers and appointment help
City of Cincinnati Primary Care is part of CHD. The official appointment scheduling number is 513-357-7320. Use it for health-center appointments instead of walking into a random CHD building.
CHD health centers may support medical care, OB/GYN, pediatrics, behavioral health, dental care, pharmacies and related primary-care services. Location-specific services can change, so verify before going.
| Health center | Official location / phone | Best use |
|---|---|---|
| Ambrose H. Clement Health Center | 3559 Reading Rd, Suite 101; 513-357-7300 | Primary care and related health-center services. Use 513-357-7320 for scheduling. |
| Bobbie Sterne Health Center | 1525 Elm St; 513-352-3092 | Downtown/Over-the-Rhine area health-center access and nearby Vital Records building routing. |
| Braxton F. Cann Memorial Medical Center | 5818 Madison Rd; 513-263-8750 | East-side primary care and related services. |
| Millvale at Hopple Street Health Center | 2750 Beekman St; 513-352-3192 | West-side and Millvale health-center access. |
| Northside Health Center | 3917 Spring Grove Ave; 513-357-7600 | Northside primary care, dental and related services. |
| Price Hill Health Center | 2136 W. 8th St; 513-357-2700 | Price Hill and west-side health-center services. |
How to prepare for a Cincinnati health center appointment
- Call 513-357-7320 for scheduling.
- Say the exact service: adult medicine, pediatrics, OB/GYN, dental, pharmacy, behavioral health, reproductive health or vaccine-related visit.
- Bring photo ID, insurance, Medicaid, Medicare or income documents if requested.
- Bring medication lists, vaccine records, lab results and prior provider information if relevant.
- Confirm the exact health-center address before leaving home.
Cincinnati birth and death certificates
Cincinnati Vital Records is at 1525 Elm Street, first floor, Cincinnati, Ohio 45202. Official hours are listed as Monday-Friday, 8 a.m.-3:45 p.m.; on the first Tuesday of the month, the listed window is 10:30 a.m.-3:45 p.m..
CHD warns that Cincinnati Vital Records only partners with VitalChek for online birth and death certificate orders. Avoid unauthorized third-party certificate sites that look official but may add fees, delays or confusion.
Before requesting a Cincinnati certificate
- Confirm whether you need a birth certificate, death certificate, correction, genealogy request or order-status help.
- Prepare full name on the record, date of birth or death, place of event and parent/spouse details if needed.
- Check pickup hours, mail options, kiosk instructions and online partner warnings.
- Use our general birth certificate through health department guide if you need a broader step-by-step records overview.
Cincinnati WIC program, eligibility, locations and appointment help
CHD’s WIC program supports eligible pregnant and postpartum women, breastfeeding parents, infants and children under age five. WIC can include nutrition education, breastfeeding support, nutritious foods, Farmers Market Nutrition Program support and referral assistance.
Call 513-821-7012 with Cincinnati WIC questions, or call the neighborhood WIC office that fits your appointment need.
| WIC location | Phone | Planning note |
|---|---|---|
| Cann Health Center, 5818 Madison Rd | 513-263-8777 | Call before visiting and confirm appointment type. |
| Children’s Hospital, 3430 Burnet Ave, 2nd Floor | 513-636-5818 | Ask about clinic access and document requirements. |
| Bobbie Sterne Health Center, 1525 Elm St | 513-352-3816 | Useful for downtown/OTR routing. |
| Millvale @ Hopple Health Center, 2750 Beekman St | 513-352-3199 | Confirm appointment availability and evening options. |
| Northside Health Center, 3917 Spring Grove Ave | 513-564-2180 | Ask what proof to bring. |
| Price Hill Health Center, 2136 W. 8th St | 513-357-2727 | Confirm clinic schedule before traveling. |
| Roselawn, 7162 Reading Road, Suite 800 | 513-821-6813 | Ask about appointment and benefit support. |
| Seven Hills, 10950 Hamilton Ave | 513-522-4300 | Confirm eligibility and office hours. |
| Western Hills, 4966 Glenway Ave, Suite 301 | 513-251-4700 | Ask about evening or next available appointments. |
| Winton Hills Health Center, 5275 Winneste Ave | 513-242-1720 | Confirm current schedule before going. |
What to prepare for WIC
- Pregnancy, postpartum, breastfeeding, infant or child information.
- Proof of address and identity.
- Income proof or proof of qualifying benefits when requested.
- Questions about breastfeeding support, formula, food benefits, appointment transfer or clinic location.
- Call 513-821-7012 if your household size is larger than the posted income table or your situation is unusual.
Environmental health, mold, insects, housing, rabies and nuisance routing
CHD Environmental Health works to reduce risks linked with tobacco smoke, food/restaurants, water, animals, rodents, insects and waste. It also licenses or inspects areas such as restaurants, grocery stores, household sewage systems, pools/spas, tattoo/body art studios, mobile and temporary food operations and composting facilities.
Housing and environmental complaints are stronger when they include exact address, unit number, landlord or management contact, photos if safe, dates and health-risk details.
Food safety inspections, food licenses and restaurant complaints
Food Safety and Inspections is the correct CHD route for restaurant inspection concerns, foodborne illness complaints, food facility review, mobile food operation questions and temporary food licensing inside Cincinnati city limits.
The official Food Safety page lists compliance standards related to food protection, time and temperature, employee hygiene, cleaning and sanitizing, handwashing, water/sewage, restroom facilities, waste disposal, pest control, facility maintenance, lighting, ventilation and toxic-material storage.
| Food issue | Best CHD route | What to collect first |
|---|---|---|
| Possible foodborne illness | Call 513-564-1751 or use the food safety route. | Restaurant name, address, date, time, food eaten, symptoms, when symptoms began and who else became ill. |
| Restaurant inspection concern | Food Safety and Inspections. | Facility name, exact location, observed issue, photos if safe and date/time. |
| Food license or renewal | Official food licensing/forms section. | Business name, owner, license number if available, facility address and deadline. |
| Mobile or temporary food event | Mobile/temporary food application route. | Event date, location, menu, equipment, water/sewage plan and operator details. |
Communicable disease reporting, outbreaks and public health hot topics
CHD’s Communicable Disease Unit is for reportable conditions, outbreak prevention and disease-control guidance. Providers, laboratories, institutions and individuals with knowledge of a suspected reportable communicable disease may need to report through the official route.
Lead poisoning prevention and older-home lead hazard help
Lead remains a risk in older homes. CHD says homes built before 1978 with a child under age six may qualify for free or low-cost lead hazard reduction through the Childhood Lead Poisoning Prevention Program and HUD-related grant support.
For Lead Poisoning Prevention Program questions, CHD lists 513-357-7420. Prepare property address, year built if known, child age, income or eligibility information if requested, and landlord/owner details when applicable.
Before you call or visit Cincinnati Health Department
A short checklist can prevent a wrong building, missed pickup window, delayed complaint or failed certificate order.
What Cincinnati Health Department may not handle
CHD is broad, but it is not every city, county, state, medical, housing or emergency office. Use the correct route to avoid delay.
| If you need | Do not assume | Better next step |
|---|---|---|
| Emergency medical care | CHD main line replaces emergency services. | Call or text 911. |
| Mental health crisis support | A regular clinic appointment is enough. | Call or text 988. |
| Public health outside Cincinnati city limits | CHD is automatically correct. | Use Hamilton County Public Health or the correct city/county local agency. |
| Private medical records | CHD has records from every provider. | Contact the provider, hospital or records custodian that created the record. |
| Building permit or zoning issue | Every property issue is health department work. | Use Cincinnati building, property maintenance, 311 or code enforcement routing where appropriate. |
| Statewide Ohio vital records or state agency issue | A city office handles every Ohio record or public-health issue. | Use the Ohio Department of Health or appropriate state office. |
Official Cincinnati Health Department links
Use these official pages for final decisions, forms, pickup windows, appointment details, complaint routing, disease reporting and program updates.
Cincinnati Health Department official websiteMain official CHD page for public health programs, news, quick contacts and city health services. CHD contact pageMain information line, health commissioner contact, reportable disease lines and program contacts. City of Cincinnati Primary CareOfficial primary-care page for health centers and appointment scheduling. Health centers listOfficial health-center names, addresses and phone numbers. Birth and death certificatesOfficial Vital Records office address, hours, pickup rules and third-party vendor warning. WIC ProgramEligibility, WIC phone number, income guideline note, locations and appointment phone numbers. Food Safety and InspectionsFood inspection standards, license forms, mobile/temporary food resources and contact details. Environmental HealthEnvironmental services, licensed settings and city public health environmental programs. Communicable Disease UnitReportable disease phone numbers, after-hours reporting and official disease-reporting instructions. Lead Poisoning PreventionLead hazard reduction help, older-home risk and program contact information.Cincinnati Health Department FAQ
What is the Cincinnati Health Department main phone number?
The Cincinnati Health Department main information line is 513-357-7200. Use it for general routing when you are not sure which CHD program handles your need.
Where is the Cincinnati Health Department main office?
The main administrative address commonly used for CHD is 3101 Burnet Avenue, Cincinnati, OH 45229. Call first because many services are handled at other locations.
How do I schedule a Cincinnati health center appointment?
Call 513-357-7320 for City of Cincinnati Primary Care health-center appointment scheduling.
Where do I get a Cincinnati birth or death certificate?
Use Cincinnati Vital Records at 1525 Elm Street, Cincinnati, OH 45202. The official Vital Records phone number is 513-352-3120.
Does Cincinnati Vital Records use VitalChek?
Yes. CHD says Cincinnati Vital Records only partners with VitalChek for online birth and death certificate orders and does not authorize other outside companies.
What is the Cincinnati WIC phone number?
The Cincinnati WIC Program lists 513-821-7012 for questions. You may also call the neighborhood WIC office listed on the official WIC page.
Who do I call for Cincinnati restaurant or food safety complaints?
Call CHD Food Safety and Inspections at 513-564-1751. Prepare the restaurant name, address, date, time, food eaten and symptoms if illness is involved.
Who handles Cincinnati mold or insect housing complaints?
The Healthy Homes / environmental route lists 513-352-2908 for mold, insect and housing complaint guidance.
How do providers report communicable diseases in Cincinnati?
During business hours, reports can be made by phone to 513-357-7462. Evenings, weekends and holidays use 877-774-4636.
Should I call Cincinnati Health Department or Hamilton County Public Health?
Use Cincinnati Health Department for issues inside Cincinnati city limits. If the issue is in Hamilton County but outside the City of Cincinnati, use Hamilton County Public Health or the correct local jurisdiction.