Baltimore Health Department phone, clinics, WIC, vaccines, permits, senior services and public health help
The Baltimore City Health Department is the local public health agency for Baltimore City. Users often need a specific program, not just the main phone number.
This guide helps you choose the correct route for immunizations, family planning, sexual health, WIC, maternal and infant care, environmental health permits, food licenses, harm reduction, senior services, emergency alerts, 311 requests, and Maryland vital records.
Choose the Baltimore Health Department service you need
Select your need below. This tool does not schedule appointments, but it helps users avoid the wrong office.
BCHD headquarters is commonly listed at 1001 E. Fayette Street, Baltimore, MD 21202. A commonly listed BCHD main phone is 410-396-4398. For broader city routing, use the City of Baltimore operator at 410-396-3100 or 311 for non-emergency city service requests.
Baltimore Health Department quick answer
The Baltimore City Health Department headquarters is associated with 1001 E. Fayette Street, Baltimore, MD 21202. The main BCHD phone commonly listed is 410-396-4398, and the City of Baltimore operator is 410-396-3100.
For service-specific help, call the exact program when possible: immunizations 410-396-4454, Druid Family Planning 410-396-0185, Eastern Family Planning 410-396-9401, Maternal and Infant Care 410-396-9404, Baltimore City WIC 410-396-9427, Community Risk Reduction Services 410-396-3733, and senior services routing 410-396-6006.
If the issue is urgent, use 911. For mental health, suicide, or substance-use crisis support, call or text 988. Do not wait for an office-hours callback during a medical emergency.
Official verification before using this Baltimore guide
Updated for publication on June 26, 2026.
This page was rebuilt using the old Baltimore post, the official Baltimore City Health Department site, City of Baltimore contact resources, BCHD program pages and official search results for immunization, family planning, environmental health, maternal care, WIC, harm reduction, senior services, Code Blue alerts, and Maryland Vital Records.
Clinic hours, walk-in rules, vaccine availability, WIC documents, permit forms, inspection fees, vital-record appointment rules, senior program access, Code Red/Code Blue alerts, and service locations can change. Always verify the official page before visiting, paying, mailing documents, or relying on a schedule.
What this Baltimore Health Department guide covers
Baltimore Health Department phone number directory by service
Use the most specific number available. A vaccine visit, food permit, WIC appointment, sexual health question, maternal care referral, senior support need, or city service request should not all start from the same phone call.
| Service | Phone or route | Use it for | Prepare before calling |
|---|---|---|---|
| Main BCHD routing | 410-396-4398 | General Baltimore City Health Department routing when no program-specific number is available. | Program name, address, question, deadline, and callback number. |
| City operator | 410-396-3100 | General City of Baltimore routing and city department contact. | Department name, issue type, address, and whether it is urgent. |
| 311 services | 311 | Non-emergency city service requests, many city complaints, and routing help. | Exact address, photos if useful, problem type, and service request details. |
| Immunization Program | 410-396-4454 | School shots, pediatric/adolescent vaccine clinics, flu/COVID vaccine questions, and vaccine records. | Shot record, school form, ID, insurance card if any, and appointment need. |
| Druid Family Planning Clinic | 410-396-0185 | Family planning and reproductive health services at the Druid route. | Age, appointment question, insurance if any, privacy needs, and service needed. |
| Eastern Family Planning Clinic | 410-396-9401 | Family planning and reproductive health services at the Eastern route. | Medication list, insurance if any, pregnancy or birth-control question, and cost questions. |
| Maternal and Infant Care | 410-396-9404 | High-risk pregnancy support, prenatal/pediatric appointment help, and care coordination. | Pregnancy stage, provider referral, due date, insurance, and best callback number. |
| Baltimore City WIC | 410-396-9427 | WIC appointment, nutrition support, breastfeeding help, and eWIC questions. | ID, address proof, income/benefit proof, pregnancy or child details. |
| Maryland WIC hotline | 1-800-242-4942 | Maryland WIC customer service and statewide WIC routing. | County/city, applicant status, clinic question, and appointment issue. |
| Community Risk Reduction Services | 410-396-3733 | Naloxone, syringe services, harm reduction, overdose prevention, and linkage support. | Service needed, location, safer contact method, and urgency. |
| Senior services routing | 410-396-6006 | Older adult and caregiver service routing where BCHD senior resources apply. | Age, ZIP code, caregiver need, medical/financial eligibility question, and urgency. |
| Maryland Vital Records | 410-764-3038 | Maryland birth, death, marriage certificate and divorce verification questions. | Record type, name, date, event place, ID, relationship, and payment method. |
Baltimore City Health Department address, clinics and office locations
The main BCHD headquarters and several administrative/environmental health routes are associated with 1001 E. Fayette Street, Baltimore, MD 21202. However, clinics and field programs may operate from other locations.
What to prepare before calling or visiting the Baltimore Health Department
Different BCHD services require different documents. Prepare before you call, because staff may ask for proof, records, appointment details, or a specific address.
What the Baltimore City Health Department handles
BCHD works across public health programs, local clinics, environmental health, harm reduction, senior services, disease prevention, maternal and child health, emergency preparedness, and community health.
What may not be handled by the Baltimore City Health Department
Not every Baltimore health-related problem belongs to BCHD. Use the right agency so your issue is not delayed.
For statewide Maryland routing, use our Maryland Department of Health guide.
Baltimore immunizations, school shots, flu vaccine and vaccine records
BCHD immunization resources point users to appointment-based vaccine help at the Eastern Health District / Eastern location. The immunization phone number is 410-396-4454.
Call before visiting. Vaccine availability, pediatric/adolescent clinic schedules, flu/COVID clinics, insurance rules, and school shot requirements can change.
Family planning and reproductive health services in Baltimore
BCHD family planning resources list services such as contraception, emergency contraception, pregnancy testing and referrals, breast exams, Pap tests, STD screening and treatment, HIV testing and counseling, referrals, counseling, education, and outreach.
Costs and appointment access can vary. BCHD family planning materials mention sliding-scale fees, insurance acceptance, and not turning people away for inability to pay. Confirm before visiting.
| Clinic route | Phone | Location | Ask before going |
|---|---|---|---|
| Druid Family Planning Clinic | 410-396-0185 | 1515 W. North Avenue, Baltimore, MD 21217 | Appointment or walk-in window, age rules, ID, insurance, cost, and language support. |
| Eastern Family Planning Clinic | 410-396-9401 | 1200 E. Fayette Street, Baltimore, MD 21202 | Current hours, available services, confidentiality, fees, and documents. |
Baltimore sexual health clinics, HIV, STI, PrEP and testing help
Baltimore sexual health services can involve BCHD and clinical partners. Users may need STI testing, HIV testing, hepatitis C testing, treatment, counseling, partner services, PrEP/PEP questions, mpox-related guidance, or prevention support.
Call before visiting because clinic locations, walk-in rules, partner clinic arrangements, service costs, and result delivery can change.
Baltimore City WIC phone number, nutrition support and breastfeeding help
WIC supports eligible pregnant, postpartum, and breastfeeding people, infants, and children under age five with nutrition education, breastfeeding support, healthy foods, and referrals.
Maryland WIC resources list Baltimore City Health Department WIC at 410-396-9427 and the Maryland WIC hotline at 1-800-242-4942. Baltimore City also has Johns Hopkins WIC options, so confirm the correct agency before scheduling.
Maternal and infant care program in Baltimore City
BCHD’s Maternal and Infant Care Program is listed at 1200 E. Fayette Street, Baltimore, MD 21202, with phone 410-396-9404. Official materials list weekday hours around 8:30 a.m. to 4:30 p.m., but always verify before visiting.
The program can help eligible users with high-risk pregnancy support, referrals from providers, prenatal and pediatric appointment help, parenting support, child development guidance, family planning education, and connection to other needed services.
Baltimore environmental health, food permits, pools, spas, tattoo establishments and inspections
BCHD environmental health resources route users to food licensing, facility inspections, food facility records, pool and spa applications, tattoo establishment applications, waste hauler licensing, and environmental inspection services.
Do not copy an old fee from a third-party page. Facility type, plan review, application date, current form, inspection requirement, and city code can affect the correct process.
| Need | Likely route | Prepare before calling or applying |
|---|---|---|
| Food facility license | BCHD Environmental Health / Food Facilities | Business name, address, owner details, license type, menu, equipment, application form, and inspection question. |
| Plan review | Food service plan review | Completed food license application, approval notice, plan review requirements, menu, and equipment details. |
| Pool or spa | Environmental Inspection Services | Aquatic facility type, location, operator, inspection request, and current application form. |
| Tattoo establishment | BCHD permit/application route | Facility address, operator information, application, inspection readiness, and fee question. |
| Food or facility complaint | BCHD environmental health or 311 route depending on issue | Facility name, address, date/time, what happened, photos if useful, and illness details if relevant. |
Naloxone, syringe services, overdose prevention and harm reduction in Baltimore
BCHD Community Risk Reduction Services supports harm reduction and overdose prevention in Baltimore City. Services may include naloxone, syringe services, safer-use education, HIV/HCV/STI testing, wound care, fentanyl test strips, counseling, treatment referrals, and case management.
Call 410-396-3733 before visiting or relying on an old mobile van schedule. In a suspected overdose, give naloxone if available and call 911.
Senior services, Code Red heat alerts, Code Blue cold alerts and emergency preparedness
BCHD senior services resources list 410-396-6006 for more information. Older adults and caregivers should call to confirm eligibility, available support, center access, documents, and referral needs.
BCHD also issues public health alerts such as Code Red extreme heat and Code Blue extreme cold alerts. During alerts, use official BCHD and City of Baltimore updates for cooling/warming centers, hours, transportation details, and safety instructions.
Maryland birth certificates, death certificates and vital records in Baltimore
Maryland vital records are handled by the Maryland Department of Health Division of Vital Records. The division issues certified copies of Maryland birth, death, fetal death, and marriage certificates for qualifying records, plus divorce verifications.
The Division of Vital Records location is 6764B Reisterstown Road, Baltimore, MD 21215. Maryland Vital Records says the lobby is open by appointment only, Monday through Friday, 8:30 a.m. to 4:00 p.m.. Call 410-764-3038 or use the official pages before visiting.
What to do if your Baltimore health service is not found
For neighboring local health guidance, see our Anne Arundel County Department of Health guide and DC Department of Health guide.
Baltimore Health Department map and helpful naloxone training video
This map points to the commonly listed BCHD headquarters address at 1001 E. Fayette Street. For clinics, WIC, vital records, or harm reduction services, verify the exact program location before traveling.
Helpful video: Naloxone training reference
This video is included as a helpful overdose-response reference. Always use official BCHD and Maryland resources for current naloxone access, training, and emergency instructions.
Official Baltimore Health Department and Maryland health links
Use these official or direct service resources for final decisions, live appointment rules, forms, alerts, and records.
Baltimore City Health Department official websiteMain BCHD website for public health programs, alerts, services, news, and local health resources. City of Baltimore contact pageCity operator, City Hall address, citywide routing, and general city contact path. BCHD Immunization ProgramSchool shots, vaccine appointment help, clinic schedule updates, and immunization program information. Family Planning and Reproductive HealthBirth control, pregnancy testing, reproductive health services, STD screening, and clinic contact routes. Maryland WIC apply pageState WIC application guidance and local agency contact list, including Baltimore City resources. BCHD Environmental HealthEnvironmental health program routing for food, permits, inspections, complaints, and related public health services. Community Risk Reduction ServicesNaloxone, syringe services, overdose prevention, harm reduction, and linkage support. Maryland Division of Vital RecordsBirth, death, fetal death, marriage certificates, divorce verifications, appointments, and official vital-record guidance.Baltimore Health Department FAQ
What is the Baltimore Health Department main phone number?
The Baltimore City Health Department main phone commonly listed is 410-396-4398. For broader city routing, use the City of Baltimore operator at 410-396-3100.
Where is the Baltimore City Health Department located?
The main BCHD headquarters is associated with 1001 E. Fayette Street, Baltimore, MD 21202. Many clinic services use other locations, so confirm before traveling.
How do I schedule Baltimore immunizations or school shots?
Call the Immunization Program at 410-396-4454. Bring vaccine records, school forms, ID, insurance card if any, and appointment instructions.
What is the Baltimore City WIC phone number?
Baltimore City Health Department WIC is listed at 410-396-9427. Maryland WIC also lists the statewide hotline 1-800-242-4942.
Where do I call for Baltimore family planning services?
Druid Family Planning Clinic is listed at 410-396-0185, and Eastern Family Planning Clinic is listed at 410-396-9401. Call first to confirm current hours, appointment rules, and costs.
Who handles Baltimore food licenses and environmental permits?
BCHD Environmental Health and Environmental Inspection Services handle many food licenses, plan review, pool/spa applications, tattoo establishment applications, waste-hauler licensing, and related inspections.
How do I get naloxone or harm reduction help in Baltimore?
Call Community Risk Reduction Services at 410-396-3733. For a suspected overdose, give naloxone if available and call 911.
Does BCHD issue Maryland birth certificates?
Maryland birth, death, fetal death, marriage certificates, and divorce verifications generally route through the Maryland Department of Health Division of Vital Records. Call 410-764-3038 or use the official Maryland Vital Records pages.
What number should seniors or caregivers call for Baltimore senior services?
BCHD senior service resources list 410-396-6006. Call to confirm program eligibility, services, documents, and referral rules.
What should I do during a Baltimore Code Red or Code Blue alert?
Use official BCHD and City of Baltimore updates for current cooling or warming center information, hours, transportation details, and safety guidance. Call 911 for immediate danger.