Baltimore County health services, phone numbers, clinics and official help routes
If you live in Towson, Dundalk, Essex, Woodlawn, Randallstown, Reisterstown, Rosedale, Lansdowne or elsewhere in Baltimore County, the correct health contact depends on what you actually need. General public health, WIC, vaccines, STI care, behavioral health, food safety, animal bites, Medicaid transportation, wells and vital records do not all use the same number.
This guide is built around the way local residents actually run into the system: identify the service first, use the right county or state office, confirm the clinic or program location, and call before making the drive.
What does the Baltimore County Health Department handle?
The Baltimore County Department of Health provides and coordinates local public-health services including clinical care, immunization programs, reproductive and sexual health, WIC, maternal-child health, behavioral-health system oversight, disease control, food protection, animal-related public health, health education, emergency preparedness and selected Medicaid support services.
County programs include childhood immunizations, selected adult vaccines, family planning, STI testing and treatment, dental services and other preventive health services at county health locations.
WIC, maternal-child health programs, school-based health support, hearing and vision screening, pregnancy-related support and family health education are part of the county public-health system.
The department handles food protection and certain public-health complaints, while several Baltimore County environmental issues—especially private wells and septic systems—belong to a different county department.
Baltimore County Health Department phone numbers by service
One general number is useful, but several high-demand services use dedicated lines. Save the number that matches the task rather than assuming Drumcastle handles every appointment.
| Service | Phone | Use it for | Important note |
|---|---|---|---|
| Main Health Department | 410-887-2243 | General county health questions, program routing and public-health information. | Also shown as 410-887-BCHD. |
| WIC | 410-887-6000 | Eligibility questions, local WIC clinic routing, appointments and benefit questions. | Use the WIC line rather than the general health number for appointment details. |
| Vaccine clinic questions | 410-887-8918 | County vaccination-clinic questions. | The county vaccine portal currently shows registration closed; call before assuming clinics are available. |
| Childhood immunization | 410-887-2705 | County childhood immunization program questions. | Eligibility and vaccine inventory can vary. |
| Food facility complaints | 410-887-3663 | Restaurant or food-establishment public-health complaints and Environmental Health routing. | For a food-business plan review, use the official Environmental Health process. |
| Behavioral health referrals | 410-887-3828 | Mental-health, substance-use, prevention and behavioral-health service navigation. | For an immediate behavioral-health crisis, call or text 988. |
| Medical Assistance Transportation | 410-887-2828 | Transportation to medically necessary care for eligible Maryland Medicaid recipients. | Eligibility and medical-necessity restrictions apply. |
| Animal Services | 410-887-7297 | County animal services, nuisance and pet-related routing. | Also written as 410-887-PAWS. |
| Animal bite / rabies exposure | 410-887-5463 | Animal-bite investigations and possible human rabies exposure questions. | Seek urgent medical care first when medically necessary. |
| Private wells / septic | 410-887-2762 | Ground Water Management, well records and private septic-system questions. | This is Environmental Protection and Sustainability—not the Health Department. |
Baltimore County Health Department is not Baltimore City Health Department
This is the most important local distinction on the page. A mailing address can say “Baltimore, MD” and still be in Baltimore County, but Baltimore City is an independent jurisdiction with its own Health Department.
If the residence, clinic, restaurant, business or public-health issue is inside Baltimore County communities such as Towson, Dundalk, Essex, Woodlawn, Randallstown, Reisterstown, Rosedale, Parkville, Catonsville or Lansdowne.
If the address is within Baltimore City itself. The City has a separate Health Department and its own clinic, food-safety, disease-control and public-health contact system.
Baltimore County health centers and service locations
The Health Department operates programs across the county rather than from one public counter. A center’s address does not mean every program is offered there every day, so confirm the exact clinic and appointment before traveling.
| Location | Address | Phone / route | Before visiting |
|---|---|---|---|
| Dundalk Health Center | 7700 Dunmanway, Dundalk, MD 21222 | 410-887-7182 | Confirm which clinical program is running that day. |
| Eastern Family Resource Center | 9150 Franklin Square Drive, Rosedale, MD 21237 | Use the service-specific clinic number when possible. | County materials list STI services here; current clinic schedules can change. |
| Essex Health Center | 201 Back River Neck Road, Essex, MD 21221 | 410-887-0246 | Call for current program and appointment availability. |
| Hannah More Health Center | 12035 Reisterstown Road, Reisterstown, MD 21136 | 410-887-1152 | Confirm current county service schedule. |
| Lansdowne Health Center | 3902 Annapolis Road, Baltimore, MD 21227 | 410-887-1003 | This Baltimore mailing address is still a Baltimore County location. |
| Woodlawn Health Center | 6901 Security Boulevard, Suite 100, Baltimore, MD 21207 | 410-887-1332 | County resources list sexual-health services at this location. |
Baltimore County immunizations and vaccine clinic help
Baltimore County provides immunization services primarily for eligible children and selected vaccines for adults. The exact vaccine, eligibility rule, location and appointment process can change, so the safest approach is to call before showing up at a county health center.
For school-required or routine childhood immunization questions, county materials list 410-887-2705. Bring the child’s available vaccine record and any school notice showing what is missing.
The county uses an online vaccine-registration portal for seasonal public clinics. At the September 29, 2026 review, the portal displayed registration closed and directed questions to 410-887-8918.
Some adult vaccines may be available through county programs, but adults should also check their physician, pharmacy or other Maryland vaccine provider when the county clinic does not offer the needed dose.
Baltimore County WIC appointments and clinic routing
The Women, Infants and Children program provides nutrition support, education and food benefits for eligible pregnant people, postpartum or breastfeeding participants, infants and children under age five who meet program requirements.
410-887-6000 is the official Baltimore County WIC agency phone listed by Maryland WIC. Use it for application help, appointments and the correct local clinic.
Baltimore County operates WIC services at multiple sites. Do not rely on an older clinic address from a search result; use the county WIC line to confirm which location is handling your appointment.
Ask whether you should complete any application or prescreening before the appointment and confirm the clinic address.
WIC commonly verifies identity, Maryland residence, household income or qualifying benefits, pregnancy or child information and nutrition-related eligibility.
Ask whether the pregnant participant, infant or child must be present and whether any remote or rescheduled appointment options are available.
Save the clinic location, appointment time and any list of documents or identification the WIC office gives you.
STI testing, reproductive health and family planning
Baltimore County’s clinical services include family planning, reproductive-health care and STI screening/treatment. County program locations and clinic days can vary, so call the service location before assuming walk-in availability.
6901 Security Boulevard, Suite 100. County resources list STI services at this location. Main health-center phone: 410-887-1332.
9150 Franklin Square Drive in Rosedale. County resources also list STI testing and treatment through this location.
County clinical programs include pregnancy testing, contraception, reproductive examinations, counseling and STI-related services. Eligibility and charges can differ by program.
Birth and death certificates: do not go to Baltimore County Health Department
Maryland’s current Local Health Departments vital-records list says Baltimore County provides no local certificate issuance service. That means a trip to Drumcastle is not the right path for a standard Maryland birth or death certificate.
Use the Maryland Division of Vital Records. Eligible applicants can order online through the state-authorized VitalChek route, by mail, or use the state lobby by appointment.
Maryland DVR issues certified death certificates for qualifying Maryland deaths under its current record rules. Eligibility is limited to authorized applicants such as surviving relatives and representatives.
Maryland lists a $10 certificate fee for standard birth and death certificates. Online orders have additional vendor charges, so review the official fee page before paying.
Food safety, wells, septic systems and environmental complaints
Baltimore County does not put every environmental issue under one department. That is easy to miss if you are used to counties where the Health Department handles septic, wells and food safety together.
| Issue | Correct Baltimore County route | Phone | What to prepare |
|---|---|---|---|
| Restaurant / food facility complaint | Health Department / Environmental Health | 410-887-3663 | Business name, exact address, date/time and what you observed. |
| Food business plan review | Health Department Environmental Health Services | 410-887-3663 | Menu, equipment, layout, food-flow details and proposed opening timeline. |
| Private well record or concern | Environmental Protection & Sustainability — Ground Water Management | 410-887-2762 | Property address, parcel information and reason for request. |
| Private septic record / system | Environmental Protection & Sustainability — Ground Water Management | 410-887-2762 | Property address, permit/building plan context and known septic history. |
| Bed bugs or residential rat issue | Permits, Approvals and Inspections | 410-887-3352 | Exact property address and details of the housing or nuisance condition. |
Mental-health referrals, 988 and Medical Assistance Transportation
Call 410-887-3828 for county mental-health, substance-use, prevention and behavioral-health service navigation. Baltimore County’s Bureau of Behavioral Health helps administer and connect residents to services rather than functioning as one general walk-in mental-health clinic.
Call or text 988 for the Suicide & Crisis Lifeline. If there is immediate danger or a life-threatening emergency, call 911.
Call 410-887-2828 for Baltimore County Medical Assistance Transportation. The program supports eligible Medicaid recipients who meet transportation and medical-necessity rules.
Animal Services, bites and possible rabies exposure
Baltimore County Animal Services and public-health staff work across pet services, animal complaints and rabies-related issues. Use the correct number based on whether the problem is an animal-service matter or possible human exposure.
Call 410-887-PAWS (7297) for county animal-services routing such as pet services, licensing-related help, stray/loose animals and nuisance concerns.
Call 410-887-5463 for county animal-bite and potential human rabies-exposure routing. If the injury requires urgent treatment, seek medical care first.
Keep pets current on rabies vaccination and avoid handling bats, raccoons or other wild animals. Save information about the animal and exposure when it can be done safely.
What Baltimore County residents should have ready
A few minutes of preparation can prevent being transferred between county programs or arriving at a center that is not running your service that day.
How to reach the correct Baltimore County health service
Make sure the address or incident is actually in Baltimore County. Do not use Baltimore City Health Department simply because the mailing address says Baltimore.
Choose WIC, vaccine, STI care, food complaint, behavioral health, animal bite, Medicaid transportation, vital records or wells/septic before calling.
Call the direct program whenever one is available instead of asking the general switchboard to identify your issue from scratch.
County clinical services use multiple health centers. Ask which center, floor or suite handles your service and whether an appointment is required.
Before travel, ask what identification, records, insurance, eligibility documents, payment method or application paperwork you need.
Another Maryland county health guide
County public-health systems in Maryland do not all work the same way. For example, vital-record services and clinic structures differ by jurisdiction.
If the service or residence is in Prince George’s County rather than Baltimore County, use the separate Prince George’s County Health Department guide for local phones, clinics, vital records and environmental-health routes.
Official Baltimore County and Maryland health links
Use official government pages before sending health information, paying a fee, booking care or relying on a clinic schedule. County and state pages can change as programs move or seasonal clinics open and close.
Baltimore County Health Department FAQs
What is the Baltimore County Health Department phone number?
The main Baltimore County Department of Health phone number is 410-887-2243, also written as 410-887-BCHD.
Where is the Baltimore County Health Department main office?
The main department office is at Drumcastle Government Center, 6401 York Road, third floor, Baltimore, Maryland 21212.
Is Baltimore County Health Department the same as Baltimore City Health Department?
No. Baltimore County and Baltimore City are separate Maryland jurisdictions with separate health departments. Check the location of the residence, business, clinic or complaint before choosing an agency.
What is the Baltimore County WIC phone number?
The official Maryland WIC local-agency listing gives Baltimore County WIC as 410-887-6000.
Who do I call for vaccines in Baltimore County?
For county vaccine-clinic questions, the official Baltimore County vaccine portal lists 410-887-8918. County materials also list 410-887-2705 for childhood immunization questions. Confirm current eligibility and clinic availability before visiting.
Can I get a birth certificate at Baltimore County Health Department?
Maryland’s current Local Health Departments vital-records listing says Baltimore County does not provide certificate issuance service. Use the Maryland Division of Vital Records ordering routes instead.
Who handles septic systems in Baltimore County?
Private septic systems and well records are handled through Baltimore County Department of Environmental Protection and Sustainability, Ground Water Management. The published phone number is 410-887-2762.
Who handles restaurant complaints in Baltimore County?
Baltimore County Health Department Environmental Health handles food-facility complaints. County materials list 410-887-3663 for this route.
What is the Baltimore County mental-health phone number?
For Baltimore County behavioral-health service navigation, call 410-887-3828. For immediate crisis support, call or text 988. Use 911 for an immediate life-threatening emergency.
Does Baltimore County offer Medicaid transportation?
Yes. Baltimore County coordinates Medical Assistance Transportation for eligible Maryland Medicaid recipients who meet applicable transportation and medical-necessity rules. Call 410-887-2828 for program screening and instructions.
Who do I call after an animal bite in Baltimore County?
County resources list 410-887-5463 for animal-bite complaints and possible human rabies exposure. Seek appropriate medical care promptly when an injury or exposure requires treatment.