Henderson County Health Department phone, WIC, septic, senior and home-care services
If you live around Gladstone, Stronghurst, Oquawka or elsewhere in Henderson County, the local health department does considerably more than routine public-health education. The same agency coordinates WIC, environmental health, home health, hospice, senior transportation, maternal-child programs, emergency preparedness and several community services.
Most programs use the same main phone number, so the useful local trick is knowing the extension and program name before you call. This guide separates those routes and explains when a septic question, WIC appointment, senior ride or home-health referral belongs at the Gladstone office.
What does Henderson County Health Department in Illinois do?
Henderson County Health Department is the local public-health department for Henderson County, Illinois. In addition to traditional communicable-disease and environmental-health work, the Gladstone department provides WIC, maternal-child case management, Medicare-certified Home Health, Hospice, senior transportation and housekeeping, emergency preparedness, food-pantry access and community wellness programs.
WIC, breastfeeding support, Family Case Management, High Risk Infant Follow-Up, Better Birth Outcomes and Youth Care coordination are routed through maternal-child health staff.
Environmental Health handles food establishment licensing and inspections, private wells, water testing, septic/private sewage systems, vectors and environmental complaints.
Home Health, Hospice, senior transportation, housekeeping and community-support programs make this department broader than a typical small public-health counter.
Henderson County Health Department phone numbers and extensions
The department uses one main number—309-627-2812—with extensions for most programs. Asking for the program by name can reduce transfers.
| Program | Phone / extension | Use this route for |
|---|---|---|
| Administration | 309-627-2812 ext. 241 | General administrative and department questions. |
| Communicable Disease | 309-627-2812 ext. 223 | Communicable-disease and maternal-child program routing. |
| Environmental Health | 309-627-2812 ext. 244 | Food permits, wells, water tests, septic, vectors and complaints. |
| Family Case Management | 309-627-2812 ext. 223 | Pregnancy, infant support, HRIF and maternal-child case management. |
| Home Health & Hospice | 309-627-2812 ext. 225 | Home-care referrals, hospice questions and service coordination. |
| Senior Services | 309-627-2812 ext. 228 | Housekeeping, senior-support and transportation questions. |
| Transportation | 309-627-2812 ext. 228 | Senior medical and shopping transportation scheduling. |
| WIC | 309-627-2812 ext. 235 | WIC eligibility, certification, benefits and nutrition questions. |
| Tobacco Education | 309-627-2812 ext. 244 | Tobacco education and related community-health programs. |
| Emergency Preparedness | 309-627-2812 ext. 244 | Public-health preparedness and Medical Reserve Corps information. |
WIC, pregnancy support and infant services in Henderson County
Henderson County Health Department operates WIC locally and connects qualifying families with nutrition support, breastfeeding help and related maternal-child services. Call 309-627-2812 ext. 235 for current WIC eligibility and appointment instructions.
WIC supports qualifying pregnant people, postpartum families, infants and children under age five with nutrition benefits, education and referrals. Current income limits should be confirmed directly because published thresholds change.
The department provides breastfeeding support through WIC staff and peer-counseling resources. Ask WIC which staff member or appointment route is available now.
Family Case Management helps qualifying pregnant families and infants with education, health-system navigation, referrals and connections to WIC and other programs.
High Risk Infant Follow-Up
High Risk Infant Follow-Up is part of the department’s family case-management work. Infants with identified medical risks may receive home-visiting support, developmental screening, assessment and education. The department states that HRIF support can be offered regardless of income when the infant meets the medical-risk criteria.
Better Birth Outcomes
Better Birth Outcomes serves qualifying pregnant people and infants under six months. Eligibility may be connected to WIC, Medicaid/SNAP or income guidelines. Services include pregnancy and child-health education, family-planning education, needs assessment and referrals to medical and social-service resources.
Food permits, inspections, vectors and environmental complaints
Henderson County Environmental Health uses 309-627-2812 ext. 244. The division licenses and inspects local food operations, investigates complaints and foodborne illness, works on vector-borne disease prevention and handles private-water and private-sewage functions.
Food service and retail operations in Henderson County are licensed and inspected by the Health Department. New facilities should contact Environmental Health before opening or remodeling.
The department publishes temporary food applications and safety guidance. Event organizers should confirm permit requirements before selling or serving food.
Environmental Health investigates food complaints, food incidents and suspected foodborne illness connected with Henderson County facilities.
The department conducts vector-borne disease surveillance, education and complaint investigation involving mosquitoes, ticks, rodents and similar public-health concerns.
Complaints can include solid waste, housing, toxic or hazardous waste, sanitation and general nuisance conditions. Staff may investigate or refer the issue to another agency.
The official Environmental Health page states that complainant names are kept confidential.
Private well testing and septic permits in Henderson County
Unlike some counties that have moved these functions to zoning or public works, Henderson County Health Department still publishes both private-water and private-sewage services under Environmental Health.
The department lists Henderson County water-well permits as an Environmental Health responsibility. Contact staff before drilling, altering or replacing a private well.
Private-water test kits are available through the department. Samples can be screened for indicators of biological and chemical contamination, including coliform and nitrate/nitrite.
Environmental Health also monitors qualifying non-community public water supplies in the county.
Private sewage and septic systems
The department reviews private sewage-disposal plans, conducts site evaluations and inspects new or renovated systems. It also inspects wastewater haulers and portable-sanitation businesses and can perform real-estate evaluations of rural private sewage systems on request.
Explain whether the project is new construction, replacement, repair or a real-estate evaluation.
The department publishes a private sewage installation application and installation procedures.
Environmental Health reviews the proposed system and evaluates the site before approval.
New or renovated systems are inspected as part of the local process. Do not cover work before staff says the inspection requirement is complete.
Medicare-certified Home Health services
Henderson County Health Department operates a Medicare-certified Home Health program that provides intermittent skilled care in a patient’s home under a physician’s direction. The department says referrals can come from family members, physicians, hospitals, social workers, nursing homes, clergy, friends or other agencies.
People of any age with an illness, injury or disability that requires skilled care under supervision of their private physician may be considered.
Published services include wound and dressing care, catheter and ostomy care, diabetic care, IV therapy and patient/family teaching.
Home Health lists physical, occupational and speech therapy services as part of its interdisciplinary care options.
Certified nurse aides can assist with personal-care safety, while home-care aides may help with housekeeping tasks.
The official program lists Medicare, health insurance, Medicaid, Veterans Administration benefits and private pay among payment routes.
The program says it serves all of Henderson County plus the southern half of Mercer County and western half of Warren County.
Henderson County Hospice eligibility and support
The Health Department also operates a Medicare-certified Hospice program for people with life-limiting illness. Hospice emphasizes comfort, symptom control and support for both the patient and family rather than curative treatment.
The department lists residence in the service area, physician involvement, an expected life expectancy of six months or less and acceptance of comfort-focused care among its guidelines.
Published hospice services involve physicians, nurses, social workers, aides, volunteers, spiritual support and bereavement assistance.
Hospice support may be provided in a patient’s home, assisted-living setting or skilled-nursing facility, depending on the care plan.
What can Hospice cover?
The department states that hospice may cover medications for pain and symptom control, medical equipment and supplies, nursing, social work, home health aide care, therapy, dietary support, counseling and qualifying short-term inpatient or respite care related to the hospice diagnosis.
Transportation, housekeeping and help for older Henderson County residents
Senior Services is another major part of the department. Its published office hours are Monday through Thursday from 8 a.m. to 4 p.m. and Friday from 8 a.m. to noon.
The department operates accessible and standard vehicles for people age 60 and older who need rides to medical appointments and shopping.
Published transportation destinations include Galesburg, Burlington, Monmouth, Iowa City, Peoria, the Quad Cities and local in-town trips.
A suggested donation may apply to transportation, but the department says someone will not be denied transportation simply because they cannot donate.
Services can include housekeeping, laundry, meal preparation, personal care, shopping, errands and companionship for qualifying residents.
Income rules may apply to housekeeping services depending on the funding route. Ask Senior Services to screen the current situation.
The department lists Community Care Program, Veterans Administration and private-pay options for some housekeeping services.
Food pantry, fitness center, preparedness and other local services
The department’s current event calendar lists the food pantry as open every Tuesday from 1 p.m. to 3 p.m. Check the current calendar before relying on a holiday-week schedule.
Exercise equipment and walking space are available to the public at no charge during normal department hours. Users are asked to sign in.
The department calendar lists a Fit and Strong exercise class Monday, Wednesday and Friday from 8 a.m. to 9 a.m.
The Fitness Center is also described as a place where residents can cool down or warm up during normal operating hours.
Preparedness work includes local readiness and Medical Reserve Corps activity. Call ext. 244 for program information rather than waiting for an emergency.
The department states that health-education speakers are available for schools and community organizations.
What to have ready before going to the Gladstone office
A rural health department often handles several programs from the same building, so the document list depends on the service. Call the program extension first when paperwork, eligibility or inspection timing matters.
How to get to the right Henderson County Health Department service
Decide whether the request is WIC, maternal-child support, Environmental Health, Home Health, Hospice, senior transportation or another community service.
Call 309-627-2812 and use ext. 235 for WIC, 244 for Environmental Health, 225 for Home Health/Hospice or 228 for Senior Services and transportation.
The building is generally open Monday-Thursday 8 a.m.-4 p.m. and Friday 8 a.m.-noon, while some programs operate only on selected days.
WIC, Home Health, septic permits, senior services and food permits all use different documentation and eligibility rules.
Do not send medical, WIC, hospice, permit or private property information to an unofficial directory website.
Official Henderson County and Illinois public-health sources
Program schedules, WIC eligibility, food-permit procedures and service availability can change. Check official pages before relying on an old brochure, mailing personal information or beginning regulated septic or food work.
Henderson County Health Department FAQs
What is the Henderson County Health Department phone number?
The main Henderson County Health Department phone number in Gladstone, Illinois is 309-627-2812. Program extensions include WIC 235, Environmental Health 244, Home Health/Hospice 225 and Senior Services/Transportation 228.
Where is Henderson County Health Department located?
The department is at 208 W. Elm Street, Gladstone, IL 61437. Its mailing address is P.O. Box 220, Gladstone, IL 61437.
What are the Henderson County Health Department hours?
The department’s published business hours are Monday through Thursday from 8:00 a.m. to 4:00 p.m. and Friday from 8:00 a.m. to noon. Major-holiday closures can apply, and some programs use narrower schedules.
Does Henderson County Health Department offer WIC?
Yes. Henderson County Health Department operates WIC locally. Call 309-627-2812 ext. 235 for current eligibility, appointment and benefit instructions.
Who handles septic permits in Henderson County Illinois?
Henderson County Health Department Environmental Health handles private sewage-disposal planning, site evaluation, permits and inspections. Call 309-627-2812 ext. 244 before beginning septic work.
Can Henderson County Health Department test private well water?
Yes. Environmental Health publishes private-water testing and provides test kits. Samples can be screened for biological and chemical indicators such as coliform bacteria and nitrate/nitrite.
Does the Health Department provide Home Health?
Yes. Henderson County Health Department operates a Medicare-certified Home Health program for qualifying patients who need skilled home care under a physician’s direction.
Does Henderson County Health Department provide hospice care?
Yes. The department operates a Medicare-certified Hospice program for qualifying people with life-limiting illness. Call the Home Health and Hospice route at 309-627-2812 ext. 225 for current admission information.
Does Henderson County offer transportation for seniors?
Yes. The Health Department provides transportation for people age 60 and older for medical appointments and shopping. Suggested donations may apply, but inability to donate does not automatically disqualify someone from service.
Is Henderson County Health Department in Hendersonville, North Carolina?
No. This article is specifically about Henderson County Health Department in Gladstone, Illinois. Henderson County, North Carolina has a separate Department of Public Health in Hendersonville.