Cuyahoga County Board of Health phone, Parma office, clinics, records, WIC, inspections and complaints
Many people search for the Cuyahoga County Health Department, but the official county public health agency is the Cuyahoga County Board of Health, also called CCBH.
Use this guide to find the correct route for clinic appointments, immunizations, sexual health services, TB testing, Environmental Public Health, food complaints, restaurant inspection reports, sewage and septic questions, animal bites, vital-record routing, WIC and Cleveland city confusion.
Choose the Cuyahoga County health service you need
Select your task first. This tool does not book an appointment, but it helps you avoid calling the wrong office or driving to the wrong place.
Call 216-201-2000. Say your city and the exact service you need, because clinic, environmental, disease, food, records and Cleveland city routes are different.
Quick answer for Cuyahoga County residents
The Cuyahoga County Board of Health main office is at 5550 Venture Drive, Parma, OH 44130. The main phone number is 216-201-2000, and the listed business hours are Monday-Friday, 8:30 a.m.-4:30 p.m.
For clinic appointments, call 216-201-2041. For Environmental Public Health, call 216-201-2020. For disease reporting, CCBH lists 216-201-2080 in the site navigation and 216-201-2090 on the contact page program line, so call the main number if you are unsure which disease-reporting route applies.
Do not call CCBH for every birth or death certificate. CCBH says it is not involved with preparing, storing or distributing those certificates. Cleveland, Lakewood or Parma may be the correct vital-record route depending on where the birth or death occurred.
Official verification before using this Cuyahoga County guide
Updated for publication on June 26, 2026.
This refreshed guide uses official CCBH pages for contact information, clinic services, food safety, food inspection reports, animal bites and rabies prevention, birth and death certificate routing, public records, sewage system maintenance, swimming pools and spas, plus official Ohio/MetroHealth WIC routing.
Always verify live schedules, appointment rules, clinic locations, inspection report links, complaint routes, certificate routing and fees on official pages before visiting, paying, filing a complaint or relying on a deadline.
What this Cuyahoga County health guide covers
Cuyahoga County Board of Health phone numbers by service
Calling the right line matters in Cuyahoga County. A vaccine appointment, food complaint, disease report, birth certificate, Lakewood death certificate and Cleveland restaurant complaint are different workflows.
| Need | Best phone or route | What to say first |
|---|---|---|
| General CCBH information | 216-201-2000 | Say your city and exact public health service: clinic, environmental, disease, complaint, food, animal bite or records question. |
| Clinic appointment | 216-201-2041 | Ask for immunizations, sexual health, lead testing, TB skin testing or another clinic appointment. Confirm Parma or Warrensville Heights. |
| Disease reporting | 216-201-2080 or main contact if unsure | Say whether you are a provider, school, facility, resident or organization reporting a communicable disease concern. |
| Environmental Public Health | 216-201-2020 | Mention food safety, sewage, pool, animal bite, water quality, pest, unsanitary condition or environmental complaint. |
| Food complaint or restaurant inspection | CCBH food complaint/report route, except Cleveland city food locations | Give business name, city, date, time, complaint type and whether anyone became sick. |
| Animal bite or rabies exposure | 216-201-2000 and official bite form route | Say this is an animal bite, scratch or potential rabies exposure. Report within the required timeframe. |
| Birth or death certificate | Cleveland, Lakewood or Parma vital statistics route | Say whether it is a birth or death record and where the birth or death occurred. |
| Cuyahoga County WIC | 216-957-9421 | Ask for Cuyahoga County WIC clinic locations, eligibility, appointment details and what documents to bring. |
| Emergency or immediate danger | 911 | Use emergency services for life-threatening symptoms, serious injury, overdose, severe bite or immediate danger. |
Phone strategy that prevents bad routing
Use one clear sentence: “I need a vaccine appointment,” “I need to report an animal bite,” “I am calling about a restaurant food illness,” “I need a sewage system question answered,” or “I need a birth certificate.” Then say the city. Cleveland, Lakewood, Parma and suburban Cuyahoga County routes can differ.
CCBH clinic locations and appointment schedules
CCBH lists clinic services at the Parma office and Warrensville Heights office. Call 216-201-2041 before going because service schedules and appointment availability are not identical at both locations.
| Clinic location | Address | Phone | Service notes |
|---|---|---|---|
| Parma office | 5550 Venture Drive, Parma, OH 44130 | 216-201-2041 | Immunizations are listed Monday, Wednesday, Thursday and Friday, 9 a.m.-4 p.m. Reproductive and sexual health services are listed Monday 9 a.m.-4:30 p.m. and Tuesday 10:30 a.m.-6 p.m. TB skin testing is Parma only. |
| Warrensville Heights office | 4200 Warrensville Center Road, Building A, Suite 344, Warrensville Heights, OH 44122 | 216-201-2041 | Reproductive and sexual health services are listed Friday, 8:30 a.m.-4 p.m. Confirm vaccine and clinic schedules before visiting. |
Map to the Cuyahoga County Board of Health office in Parma
The map points to the main CCBH office at 5550 Venture Drive, Parma, OH 44130. Confirm your appointment location first because clinic services may be scheduled at Parma or Warrensville Heights, while vital records and WIC may route elsewhere.
Cuyahoga County service area and local city routing
CCBH is a county public health agency, but the right route can change by city and service. The biggest practical trap is Cleveland.
For food businesses in Cuyahoga County outside the City of Cleveland, CCBH food safety routing usually applies. For food businesses inside Cleveland, CCBH points residents to the Cleveland Department of Public Health at 216-664-2300.
For general local-office search help, see our health department near me guide.
Immunizations, sexual health, lead testing and TB services
CCBH clinic services include adult and child vaccine clinics, flu vaccines, lead testing, TB skin testing, sexual health services and reproductive health services. CCBH participates in the Vaccines for Children program and says no child under 18 is turned away due to cost.
| Clinic service | Parma schedule | Warrensville Heights schedule | Resident tip |
|---|---|---|---|
| Immunizations | Monday, Wednesday, Thursday and Friday, 9 a.m.-4 p.m. | Call to confirm current availability. | Ask which vaccines are available before scheduling, especially for school, work, camp or adult vaccine needs. |
| Reproductive and sexual health | Monday, 9 a.m.-4:30 p.m.; Tuesday, 10:30 a.m.-6 p.m. Last appointment times may apply. | Friday, 8:30 a.m.-4 p.m.; last appointment slot listed as 3 p.m. | Ask about cost, privacy, testing window, treatment, birth control, HIV/STI testing, pregnancy testing and PrEP. |
| TB skin testing | Parma only. Monday 9-11 a.m. walk-ins are listed, with appointments Wednesday and Friday. | Not listed as a TB skin test site. | TB tests require a return visit for reading. Ask exactly when to return. |
| Travel clinic | Not offered by CCBH. | Not offered by CCBH. | CCBH directs travel clinic users to MetroHealth or University Hospitals. |
What to bring for a clinic appointment
- Photo ID when requested.
- Insurance card, Medicaid card or payment information if applicable.
- Vaccine records, school forms, camp forms, employer forms or prior clinic records.
- Medication list and allergies if relevant.
- Safe callback method for sexual health or test-result follow-up.
- Return-visit availability for TB skin test reading.
Food safety, restaurant inspections and foodborne illness complaints
The CCBH Food Protection Unit works to prevent foodborne illness and licenses/inspects retail-level food facilities such as daycares, fairs, festivals, grocery stores, nursing homes, restaurants and school cafeterias.
CCBH regulates food businesses in municipalities throughout Cuyahoga County except businesses operating in the City of Cleveland. For Cleveland food locations, use the Cleveland Department of Public Health route.
Food complaint checklist
- Write the exact business name and city. Cleveland versus non-Cleveland routing matters.
- Record the date and time. “Last weekend” is weaker than a specific date and approximate time.
- Describe the risk: undercooked food, unsafe holding temperature, pests, sewage, water outage, poor hygiene or contamination.
- List symptoms and timing if illness occurred.
- Use the official complaint form or call the correct health department route.
Sewage and septic system help in Cuyahoga County
CCBH provides sewage system maintenance guidance for household sewage treatment systems. Homeowners should not treat buried systems as “out of sight, out of mind.”
CCBH says septic tanks should be pumped at least once every three years. Larger families or homes using garbage disposals may need pumping more often.
| Sewage or septic issue | Why it matters | Best next step |
|---|---|---|
| Routine septic tank pumping | Sludge and grease can build up and damage the treatment system. | Do not wait for backup. Ask CCBH or your service provider about maintenance records and schedule. |
| Sewage odor, wet grass or surface discharge | These can be warning signs of a failing or unsafe system. | Contact the proper sewage or environmental route and provide the property address. |
| Slow drains or backups | A blocked or damaged pipe can cause backups and property damage. | Document symptoms, avoid overloading the system and get professional help promptly. |
| Building near a sewage system | CCBH warns not to build over or within ten feet of any part of the sewage system. | Ask before adding decks, sheds, pools, driveways, fences or additions. |
Public pools, spas, inspections, injury incidents and license timing
CCBH conducts a Swimming Pool Program under Ohio law. A license is required for any pool or spa serving four families or more, including apartments, hotels, condominiums, homeowner associations, health clubs and municipal facilities.
Animal bites, scratches and rabies exposure reporting
CCBH’s Rabies Prevention Program responds to reported animal bites and potential rabies exposures. Rabies can spread when saliva from a rabid animal enters the body through a bite, scratch or contact with eyes, nose or mouth.
State and local regulations require animal bites, scratches and rabies exposure incidents to be reported to the local health department within a 24-hour period.
Birth and death certificates: CCBH is not the records office
This is the most common wrong turn. CCBH says it is not involved in any way with the preparation, distribution or storage of birth and death certificates.
Before ordering, ask two questions: where was the person born, and where did the person die? Ohio birth-record rules and Cuyahoga death-record routing can be different.
| Record needed | Correct route | Official phone |
|---|---|---|
| Birth record for anyone born in Ohio | Cleveland Department of Public Health or another authorized Ohio vital-statistics route | 216-664-2315 |
| Death record for someone who died in Cuyahoga County, except Lakewood or Parma | Cleveland Department of Public Health | 216-664-2315 |
| Death record for someone who died in Lakewood | Lakewood Birth/Death Records | 216-529-7690 |
| Death record for someone who died in Parma | Parma Vital Statistics Department | 440-885-8816 |
For general certificate ordering guidance, see our birth certificate through health department guide.
WIC and benefit programs are separate from the CCBH clinic line
Cuyahoga County WIC is administered separately from the CCBH clinic appointment line. Official Ohio and MetroHealth WIC routing lists the Cuyahoga County WIC administrative office at 5202 Memphis Avenue, Cleveland, OH 44144, with phone 216-957-9421.
CCBH public records requests
CCBH’s public records policy says requests to inspect or copy public records may be made in person, by telephone or in writing. The policy also says requesters should identify the records sought with clarity.
What CCBH does not handle
A strong Cuyahoga County health guide should also tell users when not to call CCBH. Use the correct office when the issue belongs elsewhere.
| If you need | Do not assume | Better next step |
|---|---|---|
| Life-threatening emergency care | Do not wait for CCBH office hours. | Call 911. |
| Birth or death certificate | CCBH does not prepare, store or distribute certificates. | Use Cleveland, Lakewood or Parma vital-statistics routing depending on the record. |
| WIC appointment | The CCBH clinic appointment line is not the WIC administrative office. | Call Cuyahoga County WIC at 216-957-9421. |
| Cleveland food complaint | CCBH regulates food businesses throughout the county except Cleveland city food businesses. | Use Cleveland Department of Public Health at 216-664-2300 for Cleveland food locations. |
| SNAP, Medicaid or cash assistance | CCBH clinic services do not manage most benefit cases. | Use the correct Ohio benefits or Cuyahoga County human services route. |
| Private medical records | CCBH will not have every hospital, doctor or pharmacy record. | Contact the provider or facility that created the record. |
What to do if your Cuyahoga County health service is not found
Official Cuyahoga County Board of Health links
Use these official pages for final verification before visiting, filing a complaint, checking inspection reports, requesting records or calling about a clinic appointment.
Cuyahoga County Board of Health official websiteMain CCBH website for public health alerts, programs, services and official navigation. General contact informationMain number, clinic phone, disease reporting, environmental phone, address, hours, fax and after-hours contact. Clinic servicesParma and Warrensville Heights clinic locations, appointment line, immunizations, sexual health, lead and TB testing. Food Protection UnitFood safety, retail food licensing, education, inspections, outbreak response, plan review and special event inspection. Food inspection reportsInspection report lookup and report interpretation guidance. Submit a complaintOfficial complaint form fields for animal bite, food/illness, pests, pools, unsanitary conditions, water quality and other issues. Animal bites and rabies preventionAnimal bite reporting, rabies exposure, quarantine and reporting guidance. Birth and death certificate routingOfficial statement that CCBH does not prepare, distribute or store certificates, plus Cleveland/Lakewood/Parma routes. Sewage system maintenanceHousehold sewage treatment system maintenance, pumping, warning signs and homeowner guidance. Swimming pools and spasPool/spa licensing, fees, incident forms, inspection reports and plan review routes. Public records policyCCBH public records request process, inspection, copy costs and records-request guidance. Official Ohio WIC Cuyahoga listingCuyahoga County WIC administrative office and official WIC phone routing.Cuyahoga County Health Department FAQ
What is the Cuyahoga County Health Department phone number?
The official Cuyahoga County Board of Health main phone number is 216-201-2000. For clinic appointments, call 216-201-2041.
Where is the Cuyahoga County Board of Health located?
The main office is at 5550 Venture Drive, Parma, OH 44130. Business hours are listed as Monday-Friday, 8:30 a.m.-4:30 p.m.
How do I schedule a CCBH clinic appointment?
Call 216-201-2041. Ask whether your appointment is at the Parma office or the Warrensville Heights office, and confirm documents, cost and schedule before visiting.
Does CCBH provide immunizations?
Yes. CCBH says it offers immunizations for infants, children, teens and adults. It participates in the Vaccines for Children program and says no child under 18 is turned away due to cost.
Does CCBH offer travel clinic services?
No. The official clinic page says CCBH does not offer travel clinic services and directs residents to MetroHealth or University Hospitals for assistance.
Can I get a birth certificate from CCBH?
No. CCBH says it is not involved in preparing, distributing or storing birth and death certificates. Use Cleveland, Lakewood or Parma vital-statistics routing depending on the record.
Who handles Cuyahoga County WIC?
Cuyahoga County WIC routing lists the administrative office at 5202 Memphis Avenue, Cleveland, OH 44144, with phone 216-957-9421.
How do I report a restaurant complaint in Cuyahoga County?
Use the official CCBH complaint route for non-Cleveland locations. For City of Cleveland food locations, CCBH points residents to the Cleveland Department of Public Health at 216-664-2300.
How do I report an animal bite or rabies exposure?
Use the official animal bite/rabies exposure route and call CCBH at 216-201-2000. State and local rules require animal bites, scratches and rabies exposure incidents to be reported to the local health department within 24 hours.
Is CCBH the same as the Cleveland Department of Public Health?
No. CCBH is the Cuyahoga County Board of Health based in Parma. Cleveland Department of Public Health handles some Cleveland city services, including Cleveland food-location routing and many vital-record routes.