Last reviewed 2026. This guide is for the Cuyahoga County Board of Health in Parma, Ohio. Many people search “Cuyahoga County Health Department,” but the official local public health agency is CCBH. Cleveland city services, birth and death certificates, WIC and some benefit programs use separate official routes, so read the routing boxes before calling or driving.
Cuyahoga County Board of Health Services, Phone Numbers and Office Help for 2026
This page helps residents in Parma, Lakewood, Euclid, Cleveland Heights, Shaker Heights, Garfield Heights, Maple Heights, Strongsville, Westlake, Beachwood, Warrensville Heights, Bedford, North Olmsted and nearby Cuyahoga County communities find the correct health department route. Use it for the main office, clinic appointments, immunizations, sexual health services, disease reporting, Environmental Public Health, food complaints, restaurant inspection reports, sewage and septic issues, animal bites, birth and death certificate routing, WIC routing and Cleveland city confusion.
Cuyahoga County Board of Health is the county public health agency based in Parma. It is not the Cleveland Department of Public Health, not MetroHealth, not Ohio Department of Health headquarters, not Cuyahoga County Health and Human Services benefit programs, and not a vital-records office. For example, CCBH says it is not involved in preparing, distributing or storing birth and death certificates. Vital records are routed to Cleveland, Lakewood or Parma depending on the record type.
- Official agency
- Cuyahoga County Board of Health
- Official website
- https://ccbh.net/
- Main office
- 5550 Venture Drive, Parma, OH 44130
- Business hours
- Monday-Friday, 8:30 AM-4:30 PM
- Main and after-hours
- 216-201-2000
- Clinic phone
- 216-201-2041
- Disease reporting
- 216-201-2080
- Environmental Public Health
- 216-201-2020
- Health Commissioner
- Roderick Harris, DrPH
- Emergency
- For life-threatening symptoms, serious injury, overdose, severe allergic reaction or immediate danger, call 911.
Quick answer for Cuyahoga County residents
If you need the Cuyahoga County Health Department, you probably need the Cuyahoga County Board of Health. The main office is at 5550 Venture Drive, Parma, OH 44130, and the general phone number is 216-201-2000. For clinic appointments, including immunizations and sexual health services, call 216-201-2041. For disease reporting, call 216-201-2080. For Environmental Public Health, call 216-201-2020.
The office is open Monday through Friday from 8:30 AM to 4:30 PM. CCBH also lists 216-201-2000 for after-hours and emergency contact. That does not replace 911. If the issue is life-threatening or immediately dangerous, call 911 first.
Call the clinic line
Use 216-201-2041 for clinic appointments. This is the number CCBH lists for appointment scheduling at the Parma and Warrensville Heights clinic locations.
Call Environmental Public Health
Use 216-201-2020 for environmental public health routing. Use the food, sewage, pool, complaint and animal-bite pages when your issue fits a specific program.
Do not call CCBH for certificates
CCBH states it is not involved in birth or death certificate preparation, storage or distribution. Use Cleveland, Lakewood or Parma vital-statistics routing depending on the record.
Cuyahoga County Health Department phone numbers by service
Calling the wrong number is the easiest way to waste time. CCBH is split into clinic, environmental, epidemiology and administration routes. A parent needing school shots, a person needing STI testing, a restaurant customer reporting illness, a property owner asking about a sewage system, and a resident requesting a birth certificate are not the same workflow.
| Need | Best phone or route | What to say first |
|---|---|---|
| General CCBH information | 216-201-2000 | Say your city, the public health service you need and whether you are calling about a clinic, environmental issue, complaint, disease report or records question. |
| Clinic appointment | 216-201-2041 | Ask for immunizations, sexual health, TB skin testing, lead testing or another clinic service and confirm Parma or Warrensville Heights. |
| Disease reporting | 216-201-2080 | Say whether you are a provider, school, facility, resident or organization reporting a communicable disease concern. |
| Environmental Public Health | 216-201-2020 | Mention food safety, sewage, pool, animal bite, water quality, pests, unsanitary conditions or another environmental issue. |
| Food illness, restaurant complaint or food permit question | Food Protection Unit | Give the business name, city, date, time, what happened and whether anyone became sick. |
| Animal bite or rabies exposure | 216-201-2000; animal bite form route | Say this is an animal bite or rabies exposure. State and local rules require reporting within 24 hours. |
| Birth or death certificate | Cleveland 216-664-2315; Lakewood 216-529-7690; Parma 440-885-8816 | Say whether it is a birth record or death record and where the person was born or died. |
| WIC in Cuyahoga County | 216-957-9421 | Ask for Cuyahoga County WIC clinic locations, eligibility and appointment details. |
| Emergency or immediate danger | 911 | For life-threatening symptoms, serious injuries or immediate danger, call emergency services first. |
Phone strategy that prevents bad routing
Use one direct sentence: “I need a vaccine appointment,” “I need to report an animal bite,” “I am calling about a restaurant food illness,” “I need a sewage system question answered,” or “I need a birth certificate.” Then give your city. Cuyahoga County routing can change if the issue is inside the City of Cleveland, Lakewood or Parma, so never skip the location.
CCBH clinic locations and appointment schedules
CCBH lists clinic services at the Parma office and the Warrensville Heights office. The clinic phone for both locations is 216-201-2041. Appointment availability and service schedules are not identical for every service, so confirm the service, day and office before driving.
| Clinic location | Address | Phone | Service notes |
|---|---|---|---|
| Parma office | 5550 Venture Drive, Parma, OH 44130 | 216-201-2041 | Immunizations Monday, Wednesday, Thursday and Friday, 9 AM-4 PM. Reproductive and sexual health services Tuesday, 10:30 AM-6 PM, with the last appointment slot listed as 5 PM. TB skin testing is Parma office only. |
| Warrensville Heights office | 4200 Warrensville Center Road, Suite 344, Warrensville Heights, OH 44122 | 216-201-2041 | Immunizations Monday and Friday, 8:30 AM-4 PM. Reproductive and sexual health services Monday and Friday, 8:30 AM-4 PM, with the last appointment slot listed as 3 PM. |
CCBH says to call 216-201-2041 to make an appointment at one of its offices. TB skin testing has limited rules: Parma office only, with Monday 9-11 AM walk-ins accepted, and appointments available Wednesday and Friday. For every other service, call before visiting.
Map to the Cuyahoga County Board of Health office in Parma
The map below points to the main CCBH office at 5550 Venture Drive, Parma, OH 44130. Confirm your appointment location before leaving, especially if your service is scheduled at Warrensville Heights or routed to Cleveland, Lakewood, Parma Vital Statistics, WIC or another agency.
Cuyahoga County service area and local city routing
CCBH is a county public health agency, but not every service is handled the same way in every city. Its food safety page states that CCBH regulates retail food businesses in municipalities throughout the county except those operating in the City of Cleveland. For food locations in Cleveland, CCBH points residents to the Cleveland Department of Public Health at 216-664-2300.
For birth and death certificates, the city also matters. Cleveland handles birth records for anyone born in Ohio and death records for those who died in Cuyahoga County except deaths in Lakewood or Parma. Lakewood handles death records for those who died in Lakewood. Parma Vital Statistics handles death records for those who died in Parma. This is not small print; it is the difference between getting the record and being sent away.
Immunizations, sexual health, lead testing and TB services
CCBH clinic services include adult and child vaccine clinics, flu vaccines, lead testing, TB skin testing, sexual health services and reproductive health services. CCBH says it offers immunizations for infants, children, teens and adults. It also participates in the Vaccines for Children program, which can provide vaccines at low or no cost to eligible children under age 18, and the clinic page states that no child under 18 is turned away due to cost.
Adult and child vaccines
- Call 216-201-2041 to schedule.
- Bring vaccine records, school forms and insurance or payment information if requested.
- Ask whether the appointment is in Parma or Warrensville Heights.
- Schedule early before school, college, camp or work deadlines.
Sexual health services
- CCBH lists birth control, family planning, HIV and STI testing, pregnancy testing, STI treatment and PrEP.
- Call 216-201-2041 and ask about current appointments, cost, privacy, location and required documents.
- Parma and Warrensville Heights have different posted sexual health schedules.
Clinic schedule comparison
| Clinic service | Parma schedule | Warrensville Heights schedule | Resident tip |
|---|---|---|---|
| Immunizations | Monday, Wednesday, Thursday and Friday, 9 AM-4 PM | Monday and Friday, 8:30 AM-4 PM | Ask which vaccines are available before scheduling, especially for school, work or adult vaccine needs. |
| Reproductive and sexual health | Tuesday, 10:30 AM-6 PM; last appointment slot 5 PM | Monday and Friday, 8:30 AM-4 PM; last appointment slot 3 PM | Call 216-201-2041 and ask about appointment type, cost, testing, treatment and privacy. |
| TB skin test | Parma only; Monday 9-11 AM walk-ins accepted; appointments Wednesday and Friday | Not listed for this service | Skin tests require follow-up reading, so ask when you must return. |
CCBH states on its clinic page that it does not offer travel clinic services and directs residents to contact MetroHealth or University Hospitals for assistance. Do not call CCBH expecting destination-specific travel vaccines unless the official clinic page changes.
Food safety, restaurant inspections and foodborne illness complaints
The CCBH Food Protection Unit works to prevent foodborne illness caused by unsafe food products and poor handling practices. CCBH licenses and inspects retail-level food facilities including daycares, fairs, festivals, grocery stores, nursing homes, restaurants and school cafeterias. It also provides education, plan review, emergency guidance, complaint response, licensing, outbreak response and special event inspection.
The most important boundary is Cleveland. CCBH says it regulates food businesses in municipalities throughout the county except businesses operating in the City of Cleveland. For food locations inside Cleveland, CCBH directs residents to call the Cleveland Department of Public Health at 216-664-2300.
Report food illness or unsafe food handling
Use the official Submit a Complaint page or call the proper environmental route. Prepare the date, time, city, business name, complaint type, description and your contact information if you want follow-up.
View food inspection reports
Use the official Food Inspection Reports link from CCBH. Search by facility when you want inspection history, but remember that Cleveland food operations are routed separately.
Food complaint checklist
- Write the exact business name and city. Cleveland versus non-Cleveland routing matters.
- Record the date and time. A specific time helps the inspector connect your report to staff, food batches and service periods.
- Describe the risk. Mention undercooked food, unsafe holding temperature, pests, sewage, water outage, illness, poor hygiene or contamination.
- List symptoms and timing if illness occurred. Do not exaggerate; clear facts are stronger than anger.
- Use the official complaint form. CCBH’s complaint page includes fields for date, time, city or location, business name, complaint type, description and contact details.
Sewage and septic system help in Cuyahoga County
CCBH has sewage system programs and information for household sewage systems. Its sewage maintenance page explains that household sewage systems receive, treat and dispose of daily wastewater from toilets, showers, washers and sinks. It also warns residents not to treat buried systems as “out of sight, out of mind.”
For homeowners, the biggest practical point is maintenance. CCBH says septic tanks should be pumped at least once every three years, and more often may be needed for larger families or homes using garbage disposals. The page also warns against putting chemicals and non-breakdown items into the system, and against building or driving over parts of the sewage system.
| Sewage or septic issue | Why it matters | Best next step |
|---|---|---|
| Routine septic tank pumping | Sludge and grease can build up and damage the treatment system. | Do not wait for a backup. CCBH says tanks should be pumped at least once every three years. |
| Sewage odor, wet grass or surface discharge | These can be warning signs of a failing or unsafe system. | Contact the appropriate CCBH sewage or environmental route and give the property address. |
| Slow drains or backups | A blocked or damaged pipe can cause backups and property damage. | Document symptoms, avoid overloading the system and get professional help promptly. |
| Building over the system | CCBH warns not to build anything over or within ten feet of any part of the sewage system. | Ask CCBH or the proper local authority before adding decks, sheds, pools, driveways or additions. |
If a Cuyahoga County property uses a household sewage treatment system, do not wait until closing week to ask questions. A septic or sewage issue can become a financing, inspection, repair or negotiation problem. Ask for records early, verify the system location and condition, and do not rely only on whether there is no odor inside the home.
Animal bites, rabies exposure and required reporting
CCBH’s Rabies Prevention Program responds to reported animal bites and potential rabies exposures. The agency explains that rabies can spread when saliva from a rabid animal enters the body through a bite, scratch or contact with eyes, nose or mouth. CCBH says animal bites, scratches and rabies exposure incidents must be reported to the local health department within a 24-hour period.
How to report a bite
- Use the official Animal Bites and Rabies Prevention page.
- Complete the animal bite or rabies exposure incident report form when applicable.
- Fax the form to 216-676-1317 if using the official form instructions.
- Call CCBH at 216-201-2000 for office routing.
What CCBH may need
- Person bitten or exposed.
- Animal type, owner and vaccination information if known.
- Location, date and time of incident.
- Whether the animal is domestic, stray, feral or wild.
- Whether medical care was needed.
If the bite is severe, bleeding heavily, involves a child, affects the face or hands, involves a wild animal, or creates any immediate danger, seek medical care or call 911 first. Reporting is important, but it does not replace urgent treatment.
Birth and death certificates: CCBH is not the records office
This is the most common wrong turn. CCBH says it is not involved in any way with the preparation, distribution or storage of birth and death certificates. Do not go to the Parma Board of Health office expecting a certificate.
| Record needed | Correct route | Official phone |
|---|---|---|
| Birth record for anyone born in Ohio | Cleveland Department of Public Health | 216-664-2315 |
| Death record for someone who died in Cuyahoga County, except Lakewood or Parma | Cleveland Department of Public Health | 216-664-2315 |
| Death record for someone who died in Lakewood | Lakewood Birth and Death Records | 216-529-7690 |
| Death record for someone who died in Parma | Parma Vital Statistics Department | 440-885-8816 |
Before ordering, ask two questions: where was the person born, and where did the person die? Ohio birth-record rules and Cuyahoga death-record routing can be different. The place of death matters especially for Lakewood and Parma.
WIC and benefit programs: separate from the CCBH clinic line
Cuyahoga County WIC is not listed as a CCBH clinic service on the CCBH clinic page. Official WIC routing identifies the Cuyahoga County WIC administrative office at 5202 Memphis Avenue, Cleveland, OH 44144, with phone 216-957-9421. MetroHealth also lists the Cuyahoga County WIC Administrative Office at the Brooklyn Health Center with the same phone number.
Use WIC when you need
- Pregnancy nutrition support.
- Infant and child nutrition support.
- Breastfeeding support.
- WIC clinic location help.
- Cuyahoga County WIC appointment details.
Use benefit agencies when you need
- SNAP or food assistance.
- Medicaid or Ohio benefits.
- Child care assistance.
- Cash assistance.
- County human services programs outside CCBH clinic care.
Routing rule for families
If you need a vaccine appointment, call CCBH clinic services at 216-201-2041. If you need WIC, call 216-957-9421. If you need a birth certificate, do not call either clinic number; use the correct vital-records route. That separation is what keeps you from being transferred repeatedly.
Cleveland city warning: when CCBH is not the right desk
Cuyahoga County has many overlapping public agencies, and Cleveland is the biggest trap for users. For food businesses inside the City of Cleveland, CCBH says residents should call the Cleveland Department of Public Health at 216-664-2300. For birth records for anyone born in Ohio and most Cuyahoga death records outside Lakewood and Parma, CCBH points residents to Cleveland Department of Public Health at 216-664-2315.
That means the word “Cuyahoga” is not enough. You must identify the exact city and service. Cleveland food complaint, Cleveland vital record, suburban food inspection, Lakewood death certificate, Parma death certificate, CCBH clinic appointment and Cuyahoga County WIC are separate routing decisions.
Submit a CCBH complaint the useful way
CCBH’s complaint page asks for the date of issue, time the issue happened, city or location, business involved, complaint type, description, and contact information if you want to be contacted. Complaint types on the form include animal bite, food or illness, pests, pools, unsanitary conditions, water quality and other issues.
Complaint preparation checklist
- Write down the city first. Routing can change if the issue is in Cleveland.
- Use the actual date and time. “Last weekend” is weaker than a specific date and approximate hour.
- Identify the business or location. Include the full business name, address, apartment complex or public place.
- Choose the correct complaint category. Food illness, animal bite, pool, pest, unsanitary condition and water quality issues are not identical.
- Describe what happened without exaggeration. Specific public health facts are more useful than emotional language.
- Leave contact information when follow-up matters. Anonymous reports can be harder to clarify.
Official links for Cuyahoga County Board of Health services
Use these official pages before visiting, filing forms, calling about records, reporting a complaint or relying on a schedule.
Main CCBH pages
Clinic and disease pages
Environmental pages
Reports and complaints
Vital records
Cuyahoga County Health Department FAQ
What is the Cuyahoga County Health Department phone number?
The general Cuyahoga County Board of Health phone number is 216-201-2000. The clinic appointment number is 216-201-2041. Disease reporting is 216-201-2080. Environmental Public Health is 216-201-2020.
Where is the Cuyahoga County Board of Health located?
The main office is at 5550 Venture Drive, Parma, OH 44130. Business hours are Monday through Friday, 8:30 AM to 4:30 PM.
Is Cuyahoga County Health Department the same as CCBH?
Residents often search “Cuyahoga County Health Department,” but the official agency name is Cuyahoga County Board of Health, commonly shortened as CCBH.
How do I schedule a CCBH clinic appointment?
Call 216-201-2041. CCBH lists clinic locations in Parma and Warrensville Heights. Confirm the service, schedule and location before visiting.
Does CCBH offer travel clinic services?
No. CCBH states that it does not offer travel clinic services and directs residents to contact MetroHealth or University Hospitals for travel clinic assistance.
Where do I get a birth certificate in Cuyahoga County?
Do not use CCBH. The Cleveland Department of Public Health handles birth records for anyone born in Ohio and can be reached at 216-664-2315.
Where do I get a death certificate in Cuyahoga County?
For deaths in Cuyahoga County except Lakewood or Parma, contact Cleveland Department of Public Health at 216-664-2315. For deaths in Lakewood, call 216-529-7690. For deaths in Parma, call Parma Vital Statistics at 440-885-8816.
How do I report a restaurant complaint in Cuyahoga County?
Use the CCBH Food Protection Unit and complaint route if the business is in CCBH jurisdiction. If the food operation is in the City of Cleveland, CCBH directs residents to call Cleveland Department of Public Health at 216-664-2300.
How do I report an animal bite in Cuyahoga County?
Use CCBH’s Animal Bites and Rabies Prevention page, complete the animal bite or rabies exposure incident report form when applicable, fax it to 216-676-1317 if using the form instructions, or call 216-201-2000. Serious injuries require medical care or 911 first.
What is the Cuyahoga County WIC phone number?
The Cuyahoga County WIC administrative office is listed with phone 216-957-9421. It is separate from the CCBH clinic appointment number.
Who is the Cuyahoga County Health Commissioner?
CCBH lists Roderick Harris, DrPH, as Health Commissioner. The leadership page also lists division leadership for Environmental Public Health, Epidemiology, Nursing and Clinical Services, Population Health and other CCBH functions.
What should I call for after-hours public health concerns?
CCBH lists 216-201-2000 for after-hours and emergency contact. For life-threatening symptoms, serious injuries, overdose, severe allergic reaction, immediate danger or active emergency, call 911.