Last reviewed 2026. This updated guide is for the Frederick County Health Department in Maryland. It separates the main office, vital records, immunizations, WIC, environmental health, dental, HIV testing, animal bites, behavioral health support and common wrong-office issues.
Frederick County Health Department Services, Phone Numbers, Certificates and Clinic Help
Use this practical Frederick County Health Department guide when you need the correct phone number, office address, birth or death certificate details, WIC appointment help, child vaccines, environmental health, well and septic routing, food permits, animal bite guidance, dental services, HIV testing or urgent after-hours public health contact.
This guide is for Frederick County, Maryland. It is not for Frederick County, Virginia, Frederick Health Hospital, the City of Frederick’s separate services, a private doctor, a pharmacy, or the Maryland Department of Health main office in Baltimore. If your record, property, school, restaurant, well, septic system or health service is outside Frederick County, Maryland, use the correct local or state agency.
- Agency
- Frederick County Health Department
- Official website
- https://health.frederickcountymd.gov/
- Main office
- 350 Montevue Lane, Frederick, MD 21702
- Main phone
- 301-600-1029
- Urgent after hours
- 301-600-0312 for urgent non-business-hour calls. Call 911 for medical emergencies.
- Regular hours
- Monday-Friday, 8:00 AM-5:00 PM.
- Vital records hours
- Birth and death certificates: 8:30 AM-4:00 PM, closed 12:00 PM-1:00 PM for lunch.
- Environmental Health
- Well and Septic: 301-600-1726; Food Control: 301-600-2542; Community Services: 301-600-1717.
Quick answer: what the Frederick County Health Department can help with
The Frederick County Health Department is the local public health department for Frederick County, Maryland. Its main office is at 350 Montevue Lane, Frederick, MD 21702. The main phone number is 301-600-1029. Regular business hours are Monday through Friday, 8:00 AM to 5:00 PM. For urgent public-health help when the office is closed, the department directs residents to 301-600-0312. For a medical emergency, call 911.
The department handles many services, but not all services use the same desk. Vital records, WIC, child vaccines, environmental health, food control, well and septic services, dental clinic, HIV services, behavioral health resources, maternal-child health, insurance assistance, school health and animal bite questions all have different routes.
The smart move is to identify your task before you call. A parent needing school vaccines should not use the same route as a restaurant owner renewing a food license. A person ordering a birth certificate needs different documents from a homeowner asking about a well permit. A person bitten by an animal should not wait in a general contact-form queue.
Call Administration
Use 301-600-1029 for general routing, Administration, and birth or death certificate questions.
Call Community Health
For immunizations, call 301-600-1733 and leave your or your child’s information for follow-up.
Use Environmental Health
Well and septic questions use 301-600-1726. Food Control uses 301-600-2542.
Frederick County Health Department phone numbers by service
Use this table before calling. It is blunt because guessing wastes time. If your issue involves a child vaccine, WIC card, food permit, rabies question, birth certificate, death certificate, dental care or HIV testing, the main line may transfer you, but starting with the right program is better.
| Need | Best phone or route | What to say before staff ask |
|---|---|---|
| General health department help | 301-600-1029 | Say whether you need certificates, immunizations, WIC, environmental health, dental, HIV testing or another service. |
| Urgent non-business-hour public health call | 301-600-0312 | Explain the public-health urgency. For medical emergencies, call 911 instead. |
| Birth certificate | 301-600-1029 | Say whether the person was born in Maryland on or after January 1, 1939 and whether you have valid ID. |
| Death certificate | 301-600-1029 | Say the date of death, your relationship or legal need, and whether the death occurred in Maryland. |
| Immunizations or school vaccine requirements | 301-600-1733 | Leave your name, child’s name if applicable, date of birth, phone number and vaccine need. |
| WIC appointment | 301-600-2507 | Ask about WIC eligibility, appointment scheduling, eWIC, breastfeeding support or required documents. |
| Maternal Child Health | 301-600-3326 | Ask about maternal-child programs, lead and asthma, Safe Kids, Special Delivery, doula or related family services. |
| Dental clinic for children | 301-600-1041 | Say the child’s age, insurance status and whether the child has special needs or urgent dental symptoms. |
| HIV testing or screening | 301-600-1733 or 301-600-3117 depending on service page | Ask whether walk-in screening or appointment-based testing is available for your situation. |
| Behavioral health resources | 301-600-1755 or 301-600-1777 | Ask for behavioral health resources, treatment or recovery support routing. |
| Street Safe Program or naloxone support | 301-600-1777 | Ask about Street Safe services, overdose response training, naloxone or harm reduction resources. |
| Environmental Health general division | 301-600-1719 | Ask which environmental health unit handles your food, well, septic, pool, rabies, permit or complaint issue. |
| Well and septic | 301-600-1726 | Give the property address, tax map or parcel details if available, and the type of permit or record needed. |
| Food Control | 301-600-2542 | Say whether you need a food license, renewal, mobile unit, food truck, temporary food event or complaint help. |
| Animal bite | Animal Control: 301-600-1544 | Report the bite, animal type, owner if known, location, bite date and whether medical care was needed. |
Best call script
Use one clean opening sentence: “I live in Frederick County, Maryland, and I need help with [birth certificate / child vaccine / WIC / food license / well permit / animal bite / dental clinic / HIV testing].” Then give your name, callback number, city or property address, and the deadline if there is one.
Do not start with a long story. Staff first need to route your call to the correct program. You can give details after you reach the right desk.
Frederick County Health Department office, hours and map
The main Frederick County Health Department office is located at 350 Montevue Lane, Frederick, MD 21702. The main office number is 301-600-1029. The department lists regular business hours as Monday through Friday, 8:00 AM to 5:00 PM.
Birth and death certificate services have a separate public window: 8:30 AM to 4:00 PM, closed from 12:00 PM to 1:00 PM for lunch. This matters. If you need a same-day certificate, do not arrive during lunch or near closing without checking the current certificate page.
Before you visit
- Confirm whether your service is walk-in, appointment-based or form-based.
- Bring photo ID for certificates.
- Bring vaccine records for immunization visits.
- Bring insurance, Medicaid or payment information if a clinic asks for it.
- For well, septic or food permits, bring property or business details.
When not to go blindly
- Do not arrive during vital-record lunch closure for certificates.
- Do not assume all vaccines are walk-in.
- Do not go to the Health Department for hospital medical records.
- Do not wait for office hours if you have a medical emergency.
Birth and death certificates in Frederick County, Maryland
Frederick County Health Department provides local vital records services at 350 Montevue Lane, Frederick, MD 21702. The official hours for birth and death certificates are 8:30 AM to 4:00 PM, closed from 12:00 PM to 1:00 PM for lunch.
Birth certificates and death certificates are not the same service. A birth certificate request depends on the person’s birth date, state of birth, identity documents and relationship to the record. A death certificate request depends on the date of death, entitlement, relationship or legal need, and whether the death record is available through the local office.
| Vital-record task | Official local detail | Resident warning |
|---|---|---|
| Maryland birth certificate | For people born in Maryland on or after January 1, 1939. In-person cost is listed as $20 per birth certificate. | Bring valid, unexpired government-issued photo ID with issue and expiration dates for same-day service. |
| Birth before January 1, 1939 | Contact the Maryland Division of Vital Records at 410-764-3038. | Do not assume the local office can issue older records. |
| Out-of-state birth certificate | Frederick County Health Department can help provide other-state phone numbers, but the record comes from the state where the birth occurred. | Do not order a Maryland certificate for a non-Maryland birth. |
| Death certificate | Local death certificate page lists $18 for the first death certificate and $20 for each additional death certificate. | Bring entitlement documents if you are claiming relationship, legal authority or business need. |
| Online ordering | Official pages route online ordering through VitalChek or Maryland Department of Health vital records. | Online and state orders can have different costs, processing times and delivery fees. |
| Same-day service | Same-day service requires proper ID and eligibility. | If your ID is missing, expired or does not meet requirements, same-day service may not be available. |
Birth certificate micro-steps
- Confirm the birth happened in Maryland. Frederick County cannot issue certificates for another state.
- Confirm the birth date. The local page references Maryland births from January 1, 1939 or later. Older records route to the Maryland Division of Vital Records.
- Bring valid photo ID. A current driver’s license, current U.S. passport or current U.S. military ID is listed as acceptable photo ID.
- Arrive during certificate hours. Use 8:30 AM-4:00 PM, but avoid the 12:00 PM-1:00 PM lunch closure.
- Pay using an accepted method. The local page lists cash, check made out to Frederick County Health Department, Discover, MasterCard or Visa credit cards for birth certificates.
Death certificate micro-steps
- Confirm the death record can be issued locally. If the record is not available locally, use Maryland Department of Health Vital Records.
- Bring valid identification. Do not expect a certificate without identity verification.
- Bring entitlement proof. Relationship, legal authorization, insurance claim, deed, vehicle title or court order may be needed depending on why you are requesting the record.
- Order the number of copies you actually need. Estates, banks, insurance, vehicles and property transfers often require separate certified copies.
- Check fees before visiting. Local and state certificate fees can differ.
Do not rely on a search snippet alone for certificate fees. Frederick County’s local birth certificate page lists $20 per birth certificate for in-person service, while mail and Maryland state routes can show different costs. For death certificates, the local page lists $18 for the first certificate and $20 for each additional certificate. Check the official page before you visit or mail anything.
Vaccines, immunizations and school requirements
The Frederick County Health Department immunization clinic uses appointment-based routing. The official immunizations page says to call 301-600-1733 and leave a message with your or your child’s information. The department says you will receive a call back within one business day. The vaccine-requirements page also states that if a child cannot get vaccines from a doctor or has no health insurance, the Health Department can give them, but an appointment is required.
This is one place where waiting is a weak plan. School deadlines, daycare forms, camp requirements, sports clearance and travel timing can all create last-minute pressure. Call early, gather records, and do not assume the clinic can reconstruct vaccine history from memory.
Bring to a vaccine appointment
- Child’s or patient’s full name and date of birth.
- Current vaccine record.
- School, childcare, camp or employer forms.
- Insurance or Medicaid information if available.
- Parent or guardian ID for a child visit.
Before you call
- Know which vaccine or deadline is driving the request.
- Ask whether an appointment request form or uploaded record is preferred.
- Ask what happens if records are missing.
- Ask whether the clinic serves your insurance or eligibility situation.
- Write down callback instructions clearly.
WIC, maternal-child health and family support
The Frederick County WIC program provides nutrition education, breastfeeding support, healthy supplemental foods and health referrals for pregnant women, new mothers, infants and children under age five. The official WIC page says to call 301-600-2507 to schedule an appointment.
WIC eligibility is determined through appointment only. The WIC eligibility page says applicants must meet income guidelines and live in Maryland. Foster children, TCA and Food Supplement Program clients, and most Medical Assistance participants may be income eligible. For an appointment, families should bring identification, proof of income or benefits, and information for all family members applying.
| Family health need | Phone or route | What to prepare |
|---|---|---|
| WIC appointment | 301-600-2507 | Identification, proof of Maryland residence, income or benefits information, and information for the child or pregnant applicant. |
| Lost, stolen or damaged eWIC card | eWIC Customer Service: 1-844-309-6097 | Cardholder information and mailing address for replacement. |
| Maternal Child Health Program | 301-600-3326 | Pregnancy, infant, child or family service question; ask about lead, asthma, Safe Kids, Special Delivery or doula support as relevant. |
| Home birth registration question | 301-600-3326 | Birth details, provider or midwife information, timing and whether the birth was planned or unplanned. |
Environmental Health: food, well, septic, pools, permits and complaints
Frederick County Environmental Health Services provides investigation and enforcement for environmental health concerns and public prevention information. The Environmental Health section is based at 350 Montevue Lane, Frederick, MD 21702. Its general directory number is 301-600-1719, while the Environmental Health page lists specific routing for key units: Well and Septic 301-600-1726, Food Control 301-600-2542, and Community Services 301-600-1717.
Use Environmental Health for food facility licensing, food trucks, mobile units, temporary special food service facilities, farmers markets, opening or remodeling a food service facility, food safety procedures, well permits, septic repair, percolation testing, building permit approval, site inspections, swimming pools, spas, bathing beaches, rabies, burn permits and certain public-health complaints.
Food Control
Call 301-600-2542 for food facility license renewal, mobile units, food trucks, temporary food service, farmers markets, food service facility opening or remodeling and food-related public-health requirements.
Well and Septic
Call 301-600-1726 for well permits, septic repair, percolation tests, information requests, building permit approval and liquid waste license questions.
Community Services
Call 301-600-1717 for community environmental health services, rabies-related program questions and certain public-health inspections or concerns.
How to report a food or environmental concern
- Write the exact location. Include business name, property address, city and ZIP code.
- Write the date and time. A complaint with a clear timeline is stronger than a vague complaint.
- Describe the health risk. Examples include unsafe food handling, pests, sewage, failing septic, unsafe pool conditions or contaminated water concerns.
- Separate facts from frustration. Staff can act on what happened, where it happened and who may be affected.
- Call the right unit. Food problems go to Food Control. Property and septic issues go to Well and Septic. Rabies or certain community issues may route to Community Services.
If you are buying, selling, remodeling or building on a property with a private well or septic system, do not wait until settlement week to ask for records or permits. Well, septic, percolation, repair and building-permit approvals can affect real estate timelines.
Animal bites and rabies: do not use the wrong route
For an animal bite, Frederick County Health Department guidance says to contact Animal Control at 301-600-1544. For questions about post-exposure rabies vaccinations, contact your healthcare provider, Frederick Health Hospital Emergency Department at 240-566-3500, or the Community Health Services Division of the Health Department at 301-600-1733.
This is important because an animal bite is not just a form. The right response may involve wound care, animal control, rabies exposure assessment, quarantine guidance, healthcare follow-up and public-health reporting.
Animal bite checklist
- Get medical care first if the wound is serious.
- Wash the wound with soap and water.
- Identify the animal and owner if safe.
- Call Animal Control at 301-600-1544.
- Ask about rabies post-exposure guidance if needed.
When it is urgent
Call 911 or seek emergency care for serious bleeding, deep wounds, bites to the face, bites involving a child, possible rabies exposure, severe pain, fever, spreading redness or any emergency symptom.
Dental, HIV, behavioral health, naloxone and other support services
The Frederick County Health Department provides more than certificates and inspections. It also connects residents to dental, HIV, behavioral health, harm reduction, insurance assistance and maternal-child programs.
| Service | Phone or route | Important detail |
|---|---|---|
| Dental Clinic | 301-600-1041 | Dental care is for children ages 1 to 18, including children with special needs. Adult dental services are not provided, but a Gray Area Access voucher may be available for adults with low income and no dental insurance. |
| HIV screening/testing | 301-600-1733 or HIV program routing | Health Care Connection lists HIV walk-in hours on Tuesdays and Fridays, 9:00 AM-3:00 PM, with no appointment needed, but residents should confirm current availability. |
| HIV/AIDS services | 301-600-3117 | HIV/AIDS services may include appointment-based testing, case management for eligible recipients, support group information and partner notification assistance. |
| Behavioral health resources | 301-600-1777; BHS@frederickcountymd.gov | Use this route for treatment or recovery support resources. Mental health provider lists and referral help may also route through behavioral health services. |
| Street Safe Program | 490 C Prospect Blvd, Frederick, MD 21701; 301-600-1777 | The program page describes free, confidential and anonymous services, including overdose response training and naloxone distribution. |
| Medicaid and insurance assistance | Health Care Connection and Preparedness: 301-600-3124 | Ask whether walk-in hours apply and what documents you need before visiting. |
What the Frederick County Health Department does not handle
Knowing what the department does not handle is just as important as knowing what it does. These are the common wrong turns.
| If you need | Do not use | Better route |
|---|---|---|
| Emergency medical care | Routine health department contact form | Call 911 or seek emergency care. |
| Frederick Health hospital records | County Health Department records desk | Contact Frederick Health or the provider that created the record. |
| A birth certificate from another state | Maryland birth certificate counter | Use the vital records office for the state where the birth occurred. |
| A Maryland birth before January 1, 1939 | Assume local same-day service | Call Maryland Division of Vital Records at 410-764-3038. |
| Frederick County, Virginia services | Frederick County Maryland Health Department | Use the Virginia local health department serving your address. |
| Adult routine dental care | Children’s Dental Clinic as if it treats all adults | Ask about Gray Area Access voucher options or other local dental resources. |
Frederick County service area and nearby confusion
This page is for Frederick County, Maryland residents and local public-health issues. The Health Department may be relevant if your home, school, restaurant, well, septic system, pool, food truck, child vaccine need, WIC case or vital record is tied to Frederick County, Maryland. It may not be the right route if you live across a county or state line.
Boundary rule
Use the address or event location, not just the nearest office. A birth certificate depends on the state and record date. A food facility complaint depends on the facility location. A well or septic permit depends on the property address. A school vaccine need may depend on the student, provider and insurance situation.
Official Frederick County Health Department links used in this guide
Use these official pages to verify details before you visit, pay, file, order, schedule or rely on a deadline.
Main health department pages
Clinic and family health
Environmental Health
HIV, dental and behavioral health
Board and public health information
Frederick County Health Department FAQ
What is the Frederick County Health Department phone number?
The main phone number is 301-600-1029. For urgent non-business-hour public health calls, use 301-600-0312. For medical emergencies, call 911.
Where is the Frederick County Health Department located?
The main office is located at 350 Montevue Lane, Frederick, MD 21702.
What are the Frederick County Health Department hours?
Regular business hours are Monday through Friday, 8:00 AM to 5:00 PM. Birth and death certificates are listed as 8:30 AM to 4:00 PM, closed from 12:00 PM to 1:00 PM for lunch.
How much is a Frederick County birth certificate?
The Frederick County Health Department birth certificate page lists the local in-person cost as $20 per birth certificate. Mail or state orders can have different costs, so verify the official page before ordering.
How much is a Frederick County death certificate?
The local death certificate page lists $18 for the first death certificate and $20 for each additional death certificate. Online or Maryland state orders can differ.
Can I walk in for birth or death certificates?
The official certificate pages list walk-in hours as 8:30 AM to 4:00 PM, closed from 12:00 PM to 1:00 PM for lunch. Bring valid ID and required entitlement documents.
Who can get a Maryland birth certificate at Frederick County Health Department?
The birth certificate page lists Maryland births from January 1, 1939 or later and eligible requestors such as the person named on the certificate, a parent named on the certificate, an authorized representative with notarized permission, or a court of law.
How do I schedule immunizations?
Call 301-600-1733 and leave a message with your or your child’s information. The official immunization clinic page says staff will call back within one business day.
How do I contact WIC in Frederick County?
Call 301-600-2507 to schedule a WIC appointment. WIC provides nutrition education, breastfeeding support, supplemental foods and health referrals for eligible pregnant women, new mothers, infants and children under five.
What number handles well and septic questions?
Call Environmental Health Well and Septic at 301-600-1726. Be ready with the property address and the type of permit, record, repair, percolation or building approval question.
What number handles food control or restaurant questions?
Call Food Control at 301-600-2542. Use this route for food facility licensing, renewal, mobile units, food trucks, temporary food service facilities and food-related requirements.
Who do I contact for an animal bite?
Contact Animal Control at 301-600-1544. For questions about post-exposure rabies vaccinations, contact your healthcare provider, Frederick Health Hospital Emergency Department at 240-566-3500, or Community Health Services at 301-600-1733.
Does the Health Department have a dental clinic?
Yes. The department lists a dental clinic for children ages 1 to 18, including children with special needs. For more information, call 301-600-1041. Adult dental services are not provided, but a Gray Area Access voucher may be available for adults with low income and no dental insurance.
How do I get HIV testing in Frederick County?
Frederick County Health Department provides HIV screening and testing services. Health Care Connection lists walk-in HIV screening on Tuesdays and Fridays from 9:00 AM to 3:00 PM, and HIV/AIDS Services also lists appointment-based testing information. Call the program before going if timing matters.
Is this page for Frederick County, Virginia?
No. This guide is for Frederick County, Maryland. If your address, record, permit or service is in Frederick County, Virginia, use the Virginia local health department.