Cumberland County Health Department 2026: Phone, WIC, Vaccines, Records & Septic Help

🏥 Fayetteville, North Carolina public health guide · 2026

Cumberland County Health Department phone, WIC, vaccines, records, food permits, septic and local service help

The Cumberland County Health Department search should point Fayetteville-area users to the Cumberland County Department of Public Health in North Carolina. This office is not the same as Cumberland County health departments in Pennsylvania, New Jersey, Maine, Tennessee or other states.

Use this guide to call the right desk, visit the correct office, prepare documents, request WIC, plan school immunizations, handle medical records, route birth certificates, report food concerns, and check well or septic steps.

☎️ Main Public Health: 910-433-3600 📍 1235 Ramsey Street, Fayetteville 🥗 WIC appointments: 910-433-3730 💉 Immunizations: 910-321-7109 🍽️ Environmental Health: 910-433-3618
🔎 Service finder

Choose the right Cumberland County public health service

Select your need below. This finder does not book appointments, but it helps you avoid calling the wrong desk.

☎️ General public health phone or office address

Call 910-433-3600 for general Cumberland County Department of Public Health routing. The main Public Health Center is at 1235 Ramsey Street, Fayetteville, NC 28301.

✅ Quick answer

Cumberland County Health Department quick answer

The Cumberland County Department of Public Health in Fayetteville, North Carolina lists its main phone as 910-433-3600, fax as 910-433-3659, TTY as 910-223-9386, and address as 1235 Ramsey Street, Fayetteville, NC 28301.

Use direct program numbers when possible. WIC appointments use 910-433-3730. Immunization/Child Health routing uses 910-321-7109. Travel vaccines use 910-321-7116. Vital/Medical Records uses 910-433-3857. Environmental Health uses 910-433-3618. Water and Sewage uses 910-433-3667.

For life-threatening emergencies, call 911. Do not use a county contact form or voicemail for immediate danger.

Best first callUse 910-433-3600 only when you are unsure which public health program owns your issue.
Best clinic routeUse Immunization & Child Health for shots, school vaccine records, travel vaccine assessment and child health scheduling.
Best property routeUse Environmental Health or Water and Sewage before food operation, mobile unit work, septic work or new well planning.
🔎 Source verification

Official verification before using this Cumberland County guide

Updated for publication on June 26, 2026.

This page was rebuilt from official Cumberland County, North Carolina Public Health pages covering Public Health contact, WIC, WIC locations, WIC eligibility, immunizations, clinical services, Vital/Medical Records, Environmental Health, Food and Lodging, and Water and Sewage.

County pages can change. Always verify live hours, clinic capacity, appointment rules, walk-in windows, WIC closure notices, vaccine cost rules, food permit forms, water test instructions and records requirements on the official county page before visiting or paying.

🧭 Contents

What this Cumberland County Health Department guide covers

⚠️ Disambiguation

This guide is for Cumberland County, North Carolina only

This article is for the Cumberland County Department of Public Health based in Fayetteville, North Carolina. If you need Cumberland County, Pennsylvania; Cumberland County, New Jersey; Cumberland County, Maine; Cumberland County, Tennessee; Cumberland County, Illinois; or another state, this is not the correct local office.

Use this page whenYou live, work, own property, operate a business, attend school, need WIC, need vaccines, or need local public health help in Cumberland County, North Carolina.
Do not use this page whenYour birth certificate, restaurant, septic system, WIC clinic, school vaccine record, property or health complaint is outside Cumberland County, NC.

For broader local office search help, see our health department near me guide.

☎️ Phone help

Cumberland County Department of Public Health phone numbers by service

Use this table as a practical routing tool. When you call, say “Cumberland County, North Carolina” and name the exact service you need.

ServicePhoneBest usePrepare before calling
Main Department of Public Health910-433-3600General routing, clinic information, department questions and program transfer.Service needed, city/community, patient or business role and callback number.
Public Health fax / TTYFax: 910-433-3659
TTY: 910-223-9386
Fax only after confirming the receiving division.Program name and recipient before sending private documents.
Immunization & Child Health Clinics910-321-7109Child health clinic, immunization clinic routing and vaccine service questions.Photo ID, shot records, insurance cards and guardianship documents when needed.
Travel vaccines910-321-7116Travel assessment and travel vaccine appointments.Travel dates, countries/cities, shot records, insurance and photo ID.
Immunization cost questions910-433-3633Vaccine cost, insurance billing, VFC eligibility and patient assistance questions.Age, insurance status, vaccine needed and visit timing.
WIC appointment line910-433-3730WIC appointment scheduling and WIC benefit questions.ID, address proof, income/program proof, pregnancy or child information.
WIC information line910-433-3610General WIC information only. It does not replace the appointment line.Question, clinic preference and household situation.
Vital/Medical Records910-433-3857Medical records, local registrar functions, birth/death registration and PHI review/amendment.Photo ID, record type, patient name, date range and whether you need a certified certificate.
Environmental Health910-433-3618Food/lodging, pools, tattoos, child care, rabies clinics, pests and environmental inspection routing.Business/property address, complaint facts, permit need or inspection question.
Water and Sewage910-433-3667Well, septic, water sample, onsite wastewater and water/sewer authorization questions.Property address, parcel info, well/septic status, permit history and zoning/building deadline.
📍 Office and map

Cumberland County Department of Public Health address and visiting tips

The main Public Health Center is at 1235 Ramsey Street, Fayetteville, NC 28301. Many services are in or connected to this public health location, but some WIC services, water/sewage services, and certificate processes may use different locations or offices.

Main office1235 Ramsey Street, Fayetteville, NC 28301.
General phone910-433-3600. Call first if your service may need an appointment.
Director listedThe official Public Health page lists Dr. Jennifer Green as Director.
🏥 Clinics

Clinical services at Cumberland County Public Health

Cumberland County Public Health clinical services include several different programs. The official clinical services page links to STI, epidemiology, family planning and maternity, immunizations, child health clinic, medical laboratory, pharmacy and preparedness resources.

Do not assume all clinical services are walk-in. Sick-visit masking rules, clinic capacity, appointment rules and seasonal respiratory-virus guidance can change.

Child Health ClinicUse 910-321-7109 for child health appointment routing and clinic questions.
ImmunizationsMost immunization services except travel vaccines are listed as walk-in, but capacity can close early.
Family planning and maternityUse the official clinical services page to route pregnancy, maternity, family planning and BCCCP questions.
STI clinicUse the official STI clinic page or main Public Health routing before visiting.
Pharmacy and labUse clinic instructions before assuming walk-in pharmacy or lab access.
Respiratory illnessFollow current masking instructions for sick visits and seasonal respiratory virus guidance.
💉 Vaccines

Immunizations, school vaccines, travel vaccines and vaccine records

The Immunization Clinic serves children and adults with required and recommended vaccines. The county says appointments are required for travel assessments and travel vaccines, while other immunization clinic services are walk-in.

Walk-in servicesAll services except travel vaccines are listed as walk-in, but the clinic may reach capacity earlier than posted hours.
Travel vaccinesTravel assessments and travel vaccines require appointments. Call 910-321-7116.
PPD skin testsPPD skin tests require two visits: placement and a second visit 2–3 days later for reading.
Hours listedMonday-Wednesday 8 a.m.-4:30 p.m.; second Tuesday 8 a.m.-6:30 p.m.; Thursday 8 a.m.-4:30 p.m. with no PPD placements; Friday 8 a.m.-12:30 p.m.
Cost questionsCall 910-433-3633 for vaccine cost and fee-structure questions.
RecordsImmunization records are available on a walk-in basis through the Medical Records Department route.

What to bring for vaccine visits

  • Photo ID.
  • Shot records or provider printouts.
  • Insurance cards.
  • Custody or legal guardianship documents when relevant.
  • Signed parent/legal guardian consent if someone other than the parent/legal guardian brings a minor.
  • Travel itinerary for travel vaccine assessment.
School vaccine warning: North Carolina requires proof of required immunizations within a defined period after school attendance begins. Do not wait until the deadline week because wait times increase.
🥗 WIC

Cumberland County WIC appointments, eligibility, locations and walk-in windows

Cumberland County WIC serves eligible pregnant people, people who recently had a baby, breastfeeding parents, infants and children under five who meet North Carolina residency, income and nutrition/medical eligibility rules.

The county lists 910-433-3730 as the WIC appointment line and 910-433-3610 as the WIC information line. The information line does not replace the appointment line.

WIC locationAddressPhone and hoursPlanning note
Department of Public Health WIC1235 Ramsey Street, Fayetteville, NC 28301910-433-3730. Monday-Friday 8 a.m.-5 p.m.; every second Tuesday 8 a.m.-7 p.m.; walk-in 8-10 a.m. and 1-3 p.m.Use the main WIC appointment line and ask about any no-walk-in dates.
Spring Lake WICFamily Resource Center, 103 Laketree Blvd., Spring Lake, NC 28390910-321-6420. Monday, Wednesday and Friday 8 a.m.-5 p.m.; closed Tuesday and Thursday; walk-in 8-10 a.m.Call before traveling because days differ from Fayetteville.
Hope Mills WIC2622 Hope Mills Rd., Fayetteville, NC 28306910-433-3760. Monday-Friday 8 a.m.-5 p.m.; walk-in 8-10 a.m.Confirm appointment and document rules before visiting.
Fort Bragg WICJoel Clinic, 4861 Logistics Street, Fort Bragg, NC 28307910-321-6420. Tuesday and Thursday 8 a.m.-5 p.m.; closed Monday, Wednesday and Friday; walk-in 8-10 a.m.Military families should ask which income and housing documents apply.

WIC eligibility and document checklist

  • Applicant must be pregnant, recently postpartum, breastfeeding an infant under 12 months, an infant, or a child under age five.
  • Applicant must reside in North Carolina.
  • Household must meet local agency income eligibility or qualify through Medicaid, Food and Nutrition Services, or Work First.
  • Nutrition or medical eligibility is determined by health staff using current medical information.
  • Military family note: the county says basic housing allowance does not count toward WIC income eligibility.
  • Bring identity, residence proof, income or benefit proof, and pregnancy/infant/child information.
Appointment grace period: Cumberland County WIC says appointments have a 25-minute grace period and then may need to be rescheduled.
🧾 Records

Vital/Medical Records, birth registration, medical records and certificates

The Public Health Vital/Medical Records division is at the Public Health Center and lists phone 910-433-3857 and fax 910-433-3895. It handles local registrar functions and medical-record related processes, not every certified certificate request.

NeedCorrect routeWhat to prepare
Clinic medical recordPublic Health Vital/Medical Records, 910-433-3857Current picture ID, authorization form, patient details and date range.
Review or amend PHIVital/Medical Records review/amendment routeIdentity proof, record details, requested correction and supporting documents.
Home birth registrationPublic Health local registrar processCall for appointment and documentation before assuming the Register of Deeds can complete it.
Certified birth/death certificateCumberland County Register of Deeds for qualifying Cumberland County eventsFull name, event date, relationship, ID, fee and ordering method.
Birth outside Cumberland CountyCounty or state where the birth occurredDo not request a Cumberland County certificate if the event happened elsewhere.
Certificate warning: A Public Health medical record, vaccine record, or local registrar function is not the same as a certified birth or death certificate. For broader certificate guidance, see our health department birth certificate guide.
🍽️ Environmental health

Environmental Health: food, lodging, pools, tattoos, pests, rabies and inspections

Cumberland County Environmental Health lists phone 910-433-3618, fax 910-433-3793, and address 1235 Ramsey St., Fayetteville, NC 28301. It covers several business, property and public-safety areas.

Food and lodgingRestaurants, food stands, mobile food units, meat markets, hotels, bed and breakfasts and summer camps.
Food permitsFood-service applications, floor plans, equipment specifications, menus and site plans may be required before permits.
Temporary eventsPotentially hazardous food vendors should apply at least 15 days before operation.
Mobile food unitsMobile units require plan review and usually must operate from an approved restaurant or commissary.
Other programsChild care, pools/spas, tattoo practices, pest control, rabies clinics and GenX information.
ComplaintsPrepare the business/property address, date, time, issue, symptoms if foodborne illness is involved, and photos if safe.

Food business plan-review steps

  1. Complete and submit the food service application.
  2. Submit a floor plan showing food-service equipment.
  3. Submit equipment listing and specification sheets that match the floor plan.
  4. Submit the food service menu.
  5. Submit a site plan showing dumpsters, recycling, can wash and grease storage.
  6. Wait for plan approval before assuming a building permit or food permit can be issued.
🚰 Property help

Wells, septic, water and sewage in Cumberland County

Water and Sewage questions use a more specific Environmental Health route. The county lists phone 910-433-3667 and location 130 Gillespie St., Fayetteville, NC 28301 for Water and Sewage.

SituationWhat to doWhy it matters
Buying property with well or septicCall before closing week and ask what records, inspections or samples exist.Water, septic and authorization issues can delay closing, occupancy or financing.
New private drinking water wellAsk about bacteriological testing, electrical source, sample timing and certified lab options.The county says bacteriological testing is collected for new private wells, and later samples may be the owner’s responsibility.
Septic installation or repairAsk about property evaluation, survey/plat, zoning permit and Environmental Health permit steps.Building inspections and permanent power may depend on water/sewer authorization.
Need final authorizationConfirm septic tank installation/inspection, well installation/inspection and completed well log status.The authorization copy is forwarded to Building Inspections for final steps.
Property warning: Do not rely only on a seller, contractor, landlord or neighbor for septic or well approval. Use Environmental Health records and official permit steps.
🦠 Disease updates

Measles, rabies, flu, COVID, RSV and communicable disease guidance

Cumberland County Public Health posts local disease and public health updates through official county pages. In 2026, the county posted a measles exposure notice and continues to publish seasonal respiratory virus guidance.

Measles or exposure concernCheck the current official measles page first. If symptoms or exposure are possible, call before going to a clinic or emergency room so staff can prevent exposure.
Flu, COVID and RSVSeasonal vaccine and respiratory illness guidance changes. Check the official Public Health page before assuming vaccine availability.
Rabies clinicsRabies clinics and pet vaccination events may be listed through Environmental Health or county news.
Immediate medical concernCall 911 for severe symptoms, breathing trouble, severe allergic reaction, overdose or immediate danger.
🧾 Checklist

Before you call, visit, fax or submit a form

Confirm county and stateThis guide is only for Cumberland County, North Carolina.
Pick the right deskWIC, immunizations, records, Environmental Health, Water and Sewage and main Public Health use different routes.
Bring identity documentsPhoto ID is important for records, vaccines, WIC and clinic services.
Bring service documentsShot records, school forms, insurance cards, WIC proof, medical-record authorization, property address or permit documents.
Confirm walk-in statusWIC walk-in windows, immunization capacity and clinic schedules can change.
Verify feesAsk before paying for records, vaccines, food permits, temporary events, septic/well work or large medical-record copies.
🛠️ Troubleshooting

What to do if your Cumberland County health service is not found

If you need a certified certificateUse the Register of Deeds or state/county of birth/death. Do not assume Public Health medical records can issue legal certificates.
If immunization clinic is fullAsk whether to return another day, use the VFC provider map, or contact another provider.
If WIC reschedules youAsk for the earliest day/time and confirm which location is available: Fayetteville, Spring Lake, Hope Mills or Fort Bragg.
If a food permit is delayedAsk whether the floor plan, equipment specs, menu, site plan or chain/franchise review is incomplete.
If septic approval is delayedConfirm zoning permit, evaluation, survey/plat, well log, well inspection, septic inspection and water sample status.
If it is urgentCall 911 for immediate danger. Do not wait for normal office hours or email responses.
⚠️ Wrong office check

What Cumberland County Public Health may not handle

Some searches look like health department questions but belong somewhere else. Use the right office to avoid delays.

SNAP, TANF and many benefitsThese are usually Social Services, not the Public Health clinic desk.
Private hospital recordsRequest those from the hospital, private clinic, pharmacy, military clinic or provider that created them.
Certified certificates outside Cumberland CountyUse the county or state where the event occurred.
Building permitsEnvironmental Health may be part of the process, but Building Inspections may also be required.
DMV or driver licenseDriver license and vehicle issues are not Public Health services.
Emergency careUse 911 or emergency medical care, not a routine health department phone line.
❓ FAQ

Cumberland County Health Department FAQ

What is the Cumberland County Health Department phone number?

The main Cumberland County Department of Public Health phone number in Fayetteville, North Carolina is 910-433-3600. Use direct program numbers when possible.

Where is Cumberland County Department of Public Health located?

The main Public Health Center is at 1235 Ramsey Street, Fayetteville, NC 28301.

Is this guide for Cumberland County, Pennsylvania or New Jersey?

No. This guide is for Cumberland County, North Carolina. If your record, WIC office, property, restaurant or clinic is in another state, use that state or county’s official health department.

What number do I call for Cumberland County WIC?

Call 910-433-3730 for WIC appointments. For general WIC information, the county lists 910-433-3610, but that does not replace the appointment line.

Where are Cumberland County WIC locations?

WIC locations include the Department of Public Health at 1235 Ramsey Street, Spring Lake WIC at 103 Laketree Blvd., Hope Mills WIC at 2622 Hope Mills Rd., and Fort Bragg WIC at Joel Clinic, 4861 Logistics Street.

Are Cumberland County immunization services walk-in?

The county says all immunization services except travel vaccines are walk-in, but the clinic may reach capacity before posted hours. Travel assessments and travel vaccines require appointments.

What phone number is used for travel vaccine appointments?

Call 910-321-7116 for travel assessments and travel vaccine appointments.

Does Public Health issue certified birth certificates?

Public Health has a Vital/Medical Records division, but certified birth and death certificates for qualifying Cumberland County events are ordered through the Register of Deeds route. Confirm the correct office before paying.

Who handles restaurant complaints or food permits in Cumberland County?

Environmental Health handles food and lodging permits, inspections, foodborne illness complaints and mobile food unit consultations. Call 910-433-3618.

Who handles wells, septic and water testing?

Use the Water and Sewage route. The county lists 910-433-3667 and the Historic Courthouse location at 130 Gillespie St., Fayetteville, NC 28301.