Baltimore Health Department 2026: Phone, Clinics, WIC, Vaccines & Permits

⚓ Baltimore City, Maryland public health guide · 2026

Baltimore Health Department phone, clinics, WIC, vaccines, permits, senior services and public health help

The Baltimore City Health Department is the local public health agency for Baltimore City. Users often need a specific program, not just the main phone number.

This guide helps you choose the correct route for immunizations, family planning, sexual health, WIC, maternal and infant care, environmental health permits, food licenses, harm reduction, senior services, emergency alerts, 311 requests, and Maryland vital records.

☎️ Main BCHD: 410-396-4398 🏛️ City operator: 410-396-3100 💉 Immunizations: 410-396-4454 🥗 WIC: 410-396-9427 🚨 Emergency: 911 / 988
🔎 Service finder

Choose the Baltimore Health Department service you need

Select your need below. This tool does not schedule appointments, but it helps users avoid the wrong office.

☎️ Main BCHD phone and address

BCHD headquarters is commonly listed at 1001 E. Fayette Street, Baltimore, MD 21202. A commonly listed BCHD main phone is 410-396-4398. For broader city routing, use the City of Baltimore operator at 410-396-3100 or 311 for non-emergency city service requests.

✅ Quick answer

Baltimore Health Department quick answer

The Baltimore City Health Department headquarters is associated with 1001 E. Fayette Street, Baltimore, MD 21202. The main BCHD phone commonly listed is 410-396-4398, and the City of Baltimore operator is 410-396-3100.

For service-specific help, call the exact program when possible: immunizations 410-396-4454, Druid Family Planning 410-396-0185, Eastern Family Planning 410-396-9401, Maternal and Infant Care 410-396-9404, Baltimore City WIC 410-396-9427, Community Risk Reduction Services 410-396-3733, and senior services routing 410-396-6006.

If the issue is urgent, use 911. For mental health, suicide, or substance-use crisis support, call or text 988. Do not wait for an office-hours callback during a medical emergency.

Main office1001 E. Fayette Street, Baltimore, MD 21202.
City routingCity operator: 410-396-3100. Non-emergency city requests may start with 311.
Vaccine helpCall 410-396-4454 before visiting for school shots, flu/COVID vaccine, or record questions.
WIC helpBaltimore City Health Department WIC: 410-396-9427. Maryland WIC hotline: 1-800-242-4942.
PermitsUse official BCHD environmental health pages for food, pool/spa, tattoo, and waste-hauler licensing.
RecordsMaryland birth/death/marriage certificates route through Maryland Vital Records, not a general BCHD clinic line.
🔎 Source check

Official verification before using this Baltimore guide

Updated for publication on June 26, 2026.

This page was rebuilt using the old Baltimore post, the official Baltimore City Health Department site, City of Baltimore contact resources, BCHD program pages and official search results for immunization, family planning, environmental health, maternal care, WIC, harm reduction, senior services, Code Blue alerts, and Maryland Vital Records.

Clinic hours, walk-in rules, vaccine availability, WIC documents, permit forms, inspection fees, vital-record appointment rules, senior program access, Code Red/Code Blue alerts, and service locations can change. Always verify the official page before visiting, paying, mailing documents, or relying on a schedule.

🧭 Contents

What this Baltimore Health Department guide covers

☎️ Phone help

Baltimore Health Department phone number directory by service

Use the most specific number available. A vaccine visit, food permit, WIC appointment, sexual health question, maternal care referral, senior support need, or city service request should not all start from the same phone call.

ServicePhone or routeUse it forPrepare before calling
Main BCHD routing410-396-4398General Baltimore City Health Department routing when no program-specific number is available.Program name, address, question, deadline, and callback number.
City operator410-396-3100General City of Baltimore routing and city department contact.Department name, issue type, address, and whether it is urgent.
311 services311Non-emergency city service requests, many city complaints, and routing help.Exact address, photos if useful, problem type, and service request details.
Immunization Program410-396-4454School shots, pediatric/adolescent vaccine clinics, flu/COVID vaccine questions, and vaccine records.Shot record, school form, ID, insurance card if any, and appointment need.
Druid Family Planning Clinic410-396-0185Family planning and reproductive health services at the Druid route.Age, appointment question, insurance if any, privacy needs, and service needed.
Eastern Family Planning Clinic410-396-9401Family planning and reproductive health services at the Eastern route.Medication list, insurance if any, pregnancy or birth-control question, and cost questions.
Maternal and Infant Care410-396-9404High-risk pregnancy support, prenatal/pediatric appointment help, and care coordination.Pregnancy stage, provider referral, due date, insurance, and best callback number.
Baltimore City WIC410-396-9427WIC appointment, nutrition support, breastfeeding help, and eWIC questions.ID, address proof, income/benefit proof, pregnancy or child details.
Maryland WIC hotline1-800-242-4942Maryland WIC customer service and statewide WIC routing.County/city, applicant status, clinic question, and appointment issue.
Community Risk Reduction Services410-396-3733Naloxone, syringe services, harm reduction, overdose prevention, and linkage support.Service needed, location, safer contact method, and urgency.
Senior services routing410-396-6006Older adult and caregiver service routing where BCHD senior resources apply.Age, ZIP code, caregiver need, medical/financial eligibility question, and urgency.
Maryland Vital Records410-764-3038Maryland birth, death, marriage certificate and divorce verification questions.Record type, name, date, event place, ID, relationship, and payment method.
Call tip: Start with the exact program name. Saying “I need the health department” is much harder to route than “I need a Baltimore City WIC appointment” or “I need a food license application.”
📍 Locations

Baltimore City Health Department address, clinics and office locations

The main BCHD headquarters and several administrative/environmental health routes are associated with 1001 E. Fayette Street, Baltimore, MD 21202. However, clinics and field programs may operate from other locations.

BCHD headquarters / permits routing1001 E. Fayette Street, Baltimore, MD 21202. Use for many administrative and environmental health routes, but confirm the exact office before visiting.
Eastern Health Clinic / Eastern location1200 E. Fayette Street, Baltimore, MD 21202. Used in BCHD materials for immunizations, Eastern Family Planning, maternal/infant care, and related clinic services.
Druid Family Planning Clinic1515 W. North Avenue, Baltimore, MD 21217. Phone: 410-396-0185. Verify current location, hours, and appointment rules.
Community Risk Reduction ServicesCRRS is listed for harm reduction and syringe services. Phone: 410-396-3733. Verify current office, mobile van schedule, and service hours.
Maryland Division of Vital Records6764B Reisterstown Road, Baltimore, MD 21215. The lobby is appointment-only according to Maryland Vital Records guidance.
City Hall / city operatorCity Hall is listed at 100 N. Holliday Street. City operator: 410-396-3100. Use for city routing, not medical emergencies.
🧾 Checklist

What to prepare before calling or visiting the Baltimore Health Department

Different BCHD services require different documents. Prepare before you call, because staff may ask for proof, records, appointment details, or a specific address.

For immunizationsVaccine record, school form, child information, parent/guardian ID, insurance card if any, and prior provider records.
For family planningID if available, insurance if any, medication list, pregnancy test questions, birth-control questions, privacy questions, and cost questions.
For sexual healthExposure date, symptoms, prior results, medication list, insurance if any, confidentiality questions, and best contact method.
For WICPhoto ID, proof of Baltimore City address, income/benefit proof, pregnancy or child information, and appointment instructions.
For permitsBusiness address, owner name, license type, application form, workers’ compensation documents, facility details, fee question, and inspection need.
For vital recordsRecord type, full name, event date, event place, requester relationship, ID, mailing address, and appointment or mail-order path.
🧰 Services

What the Baltimore City Health Department handles

BCHD works across public health programs, local clinics, environmental health, harm reduction, senior services, disease prevention, maternal and child health, emergency preparedness, and community health.

Clinic and prevention servicesImmunizations, family planning, reproductive health, HIV/STI-related services, pregnancy testing, counseling, and referrals.
Maternal and child healthMaternal and infant care, care coordination, home visiting or referral support, child development guidance, and pregnancy/infancy support.
Environmental health and permitsFood licenses, food inspections, pool/spa applications, tattoo establishments, waste hauler licensing, permit forms, and inspection routing.
Substance use and harm reductionSyringe services, naloxone, overdose education, fentanyl test strips, wound care, HIV/HCV/STI testing, and treatment referrals.
Older adult servicesSenior services, caregiver support, service planning, and Baltimore aging-related routing where BCHD programs apply.
Alerts and preparednessCode Red heat alerts, Code Blue cold alerts, emergency preparedness, public health advisories, and city partner response.
⚠️ Wrong office check

What may not be handled by the Baltimore City Health Department

Not every Baltimore health-related problem belongs to BCHD. Use the right agency so your issue is not delayed.

Emergency medical careCall 911 for life-threatening symptoms, overdose emergency, fire, crime, violence, severe injury, or immediate danger.
Private hospital bills or medical recordsContact the hospital, doctor, clinic, insurer, or records office that created the bill or record.
Maryland vital recordsBirth, death, marriage certificates, and divorce verifications usually route through Maryland Vital Records, not a general BCHD clinic desk.
Medicaid, SNAP or cash benefitsEligibility and benefits questions may require Maryland benefit systems or the proper social services office.
Trash, sewer, water or housing complaintsMany city service issues start with 311 or the correct city department, not the health clinic line.
Professional licensesHealth professional license lookup or discipline may be handled by state boards, not BCHD main phone.

For statewide Maryland routing, use our Maryland Department of Health guide.

💉 Immunizations

Baltimore immunizations, school shots, flu vaccine and vaccine records

BCHD immunization resources point users to appointment-based vaccine help at the Eastern Health District / Eastern location. The immunization phone number is 410-396-4454.

Call before visiting. Vaccine availability, pediatric/adolescent clinic schedules, flu/COVID clinics, insurance rules, and school shot requirements can change.

Program phone410-396-4454 for immunization appointment help.
Common location1200 E. Fayette Street, Baltimore, MD 21202 appears in BCHD immunization resources.
Appointment cautionSome clinic notices say appointment-only. Verify current walk-in rules before going.
For school shotsBring the child’s vaccine record, school form, parent/guardian ID, and insurance card if any.
For adultsBring old vaccine records, pharmacy records, provider recommendations, insurance, and job/travel requirements.
For missing recordsCheck prior doctors, schools, pharmacies, vaccine cards, and Maryland immunization record resources.
👨‍👩‍👧 Family planning

Family planning and reproductive health services in Baltimore

BCHD family planning resources list services such as contraception, emergency contraception, pregnancy testing and referrals, breast exams, Pap tests, STD screening and treatment, HIV testing and counseling, referrals, counseling, education, and outreach.

Costs and appointment access can vary. BCHD family planning materials mention sliding-scale fees, insurance acceptance, and not turning people away for inability to pay. Confirm before visiting.

Clinic routePhoneLocationAsk before going
Druid Family Planning Clinic410-396-01851515 W. North Avenue, Baltimore, MD 21217Appointment or walk-in window, age rules, ID, insurance, cost, and language support.
Eastern Family Planning Clinic410-396-94011200 E. Fayette Street, Baltimore, MD 21202Current hours, available services, confidentiality, fees, and documents.
Privacy tip: Ask how results, reminders, and follow-up calls are handled before giving a phone number or email if privacy is a concern.
🧪 Sexual health

Baltimore sexual health clinics, HIV, STI, PrEP and testing help

Baltimore sexual health services can involve BCHD and clinical partners. Users may need STI testing, HIV testing, hepatitis C testing, treatment, counseling, partner services, PrEP/PEP questions, mpox-related guidance, or prevention support.

Call before visiting because clinic locations, walk-in rules, partner clinic arrangements, service costs, and result delivery can change.

Use forSTI testing, HIV testing, HCV testing, treatment questions, counseling, prevention, and partner services.
Ask firstAppointment or walk-in access, location, privacy, payment, insurance, ID, and result timing.
Urgent symptomsSevere pain, fever, pregnancy complications, sexual assault, or emergency symptoms require urgent medical care or 911.
🥗 WIC

Baltimore City WIC phone number, nutrition support and breastfeeding help

WIC supports eligible pregnant, postpartum, and breastfeeding people, infants, and children under age five with nutrition education, breastfeeding support, healthy foods, and referrals.

Maryland WIC resources list Baltimore City Health Department WIC at 410-396-9427 and the Maryland WIC hotline at 1-800-242-4942. Baltimore City also has Johns Hopkins WIC options, so confirm the correct agency before scheduling.

Baltimore City Health Department WICCall 410-396-9427 for appointment and local agency help.
Maryland WIC hotlineCall 1-800-242-4942 for statewide WIC customer service routing.
Johns Hopkins WICSome Baltimore City residents may use Johns Hopkins WIC at 410-614-4848. Confirm which office applies.
Who may qualifyPregnant, postpartum, breastfeeding participants, infants, and children under age five who meet program rules.
Bring documentsID, address proof, income or benefit proof, pregnancy/child information, and appointment instructions.
Shopping tipUse official WIC food lists and eWIC guidance so benefits are not rejected at checkout.
🤰 Maternal care

Maternal and infant care program in Baltimore City

BCHD’s Maternal and Infant Care Program is listed at 1200 E. Fayette Street, Baltimore, MD 21202, with phone 410-396-9404. Official materials list weekday hours around 8:30 a.m. to 4:30 p.m., but always verify before visiting.

The program can help eligible users with high-risk pregnancy support, referrals from providers, prenatal and pediatric appointment help, parenting support, child development guidance, family planning education, and connection to other needed services.

Best forHigh-risk pregnancy support, appointment coordination, infant support, referrals, and care planning.
Before callingHave provider referral details, pregnancy stage, due date, insurance/Medicaid details, and best callback number ready.
Do not delay urgent careBleeding, severe pain, fainting, breathing trouble, high fever, or pregnancy emergency symptoms need urgent care.
🍽️ Permits

Baltimore environmental health, food permits, pools, spas, tattoo establishments and inspections

BCHD environmental health resources route users to food licensing, facility inspections, food facility records, pool and spa applications, tattoo establishment applications, waste hauler licensing, and environmental inspection services.

Do not copy an old fee from a third-party page. Facility type, plan review, application date, current form, inspection requirement, and city code can affect the correct process.

NeedLikely routePrepare before calling or applying
Food facility licenseBCHD Environmental Health / Food FacilitiesBusiness name, address, owner details, license type, menu, equipment, application form, and inspection question.
Plan reviewFood service plan reviewCompleted food license application, approval notice, plan review requirements, menu, and equipment details.
Pool or spaEnvironmental Inspection ServicesAquatic facility type, location, operator, inspection request, and current application form.
Tattoo establishmentBCHD permit/application routeFacility address, operator information, application, inspection readiness, and fee question.
Food or facility complaintBCHD environmental health or 311 route depending on issueFacility name, address, date/time, what happened, photos if useful, and illness details if relevant.
🧰 Harm reduction

Naloxone, syringe services, overdose prevention and harm reduction in Baltimore

BCHD Community Risk Reduction Services supports harm reduction and overdose prevention in Baltimore City. Services may include naloxone, syringe services, safer-use education, HIV/HCV/STI testing, wound care, fentanyl test strips, counseling, treatment referrals, and case management.

Call 410-396-3733 before visiting or relying on an old mobile van schedule. In a suspected overdose, give naloxone if available and call 911.

Program phone410-396-3733 for harm reduction and syringe service support.
Use forNaloxone, fentanyl test strips, syringe services, wound care, testing, referrals, and overdose education.
Emergency ruleNaloxone can help, but emergency medical care is still critical. Call 911 during an overdose.
🌡️ Seniors & alerts

Senior services, Code Red heat alerts, Code Blue cold alerts and emergency preparedness

BCHD senior services resources list 410-396-6006 for more information. Older adults and caregivers should call to confirm eligibility, available support, center access, documents, and referral needs.

BCHD also issues public health alerts such as Code Red extreme heat and Code Blue extreme cold alerts. During alerts, use official BCHD and City of Baltimore updates for cooling/warming centers, hours, transportation details, and safety instructions.

Senior servicesCall 410-396-6006 for older adult and caregiver service routing where listed.
Code RedUse official city and BCHD updates for extreme heat warnings, cooling centers, and heat safety information.
Code BlueUse official BCHD updates for extreme cold alerts, warming resources, and winter safety guidance.
Weather alert caution: Do not rely on an old screenshot or outdated article for cooling/warming center hours. Alert dates, centers, and hours can change quickly.
🧾 Records

Maryland birth certificates, death certificates and vital records in Baltimore

Maryland vital records are handled by the Maryland Department of Health Division of Vital Records. The division issues certified copies of Maryland birth, death, fetal death, and marriage certificates for qualifying records, plus divorce verifications.

The Division of Vital Records location is 6764B Reisterstown Road, Baltimore, MD 21215. Maryland Vital Records says the lobby is open by appointment only, Monday through Friday, 8:30 a.m. to 4:00 p.m.. Call 410-764-3038 or use the official pages before visiting.

Birth certificatePrepare full name, date/place of birth, parent details, ID, eligibility, payment, and mailing address.
Death certificatePrepare full name, date/place of death, requester relationship, ID, eligibility, and funeral/director details if relevant.
Marriage/divorceMarriage certificates and divorce verifications may depend on event date and record source. Full decrees usually require the court.
Scam alert: Maryland Vital Records warns that it will not ask for Social Security number or credit card PIN when processing vital-record requests. Double-check phone numbers and websites before paying.
🛠️ Troubleshooting

What to do if your Baltimore health service is not found

If the clinic page is unclearCall the program phone and ask for current location, appointment rule, documents, cost, and last check-in time.
If the issue is a city service requestStart with 311 when it is not a medical emergency and not a clinic appointment.
If the food license path changedUse the current official environmental health forms and pages. Do not reuse an old application or fee.
If your WIC office is unclearCall Baltimore City Health Department WIC or Maryland WIC. Ask whether your appointment is with BCHD or Johns Hopkins WIC.
If the vaccine record is missingCheck prior doctors, schools, pharmacies, vaccine cards, and Maryland immunization records before repeating shots.
If someone is in dangerCall 911 first. A health department webpage, appointment line, or email is not emergency response.

For neighboring local health guidance, see our Anne Arundel County Department of Health guide and DC Department of Health guide.

🗺️ Map & video

Baltimore Health Department map and helpful naloxone training video

This map points to the commonly listed BCHD headquarters address at 1001 E. Fayette Street. For clinics, WIC, vital records, or harm reduction services, verify the exact program location before traveling.

Helpful video: Naloxone training reference

This video is included as a helpful overdose-response reference. Always use official BCHD and Maryland resources for current naloxone access, training, and emergency instructions.

❓ FAQ

Baltimore Health Department FAQ

What is the Baltimore Health Department main phone number?

The Baltimore City Health Department main phone commonly listed is 410-396-4398. For broader city routing, use the City of Baltimore operator at 410-396-3100.

Where is the Baltimore City Health Department located?

The main BCHD headquarters is associated with 1001 E. Fayette Street, Baltimore, MD 21202. Many clinic services use other locations, so confirm before traveling.

How do I schedule Baltimore immunizations or school shots?

Call the Immunization Program at 410-396-4454. Bring vaccine records, school forms, ID, insurance card if any, and appointment instructions.

What is the Baltimore City WIC phone number?

Baltimore City Health Department WIC is listed at 410-396-9427. Maryland WIC also lists the statewide hotline 1-800-242-4942.

Where do I call for Baltimore family planning services?

Druid Family Planning Clinic is listed at 410-396-0185, and Eastern Family Planning Clinic is listed at 410-396-9401. Call first to confirm current hours, appointment rules, and costs.

Who handles Baltimore food licenses and environmental permits?

BCHD Environmental Health and Environmental Inspection Services handle many food licenses, plan review, pool/spa applications, tattoo establishment applications, waste-hauler licensing, and related inspections.

How do I get naloxone or harm reduction help in Baltimore?

Call Community Risk Reduction Services at 410-396-3733. For a suspected overdose, give naloxone if available and call 911.

Does BCHD issue Maryland birth certificates?

Maryland birth, death, fetal death, marriage certificates, and divorce verifications generally route through the Maryland Department of Health Division of Vital Records. Call 410-764-3038 or use the official Maryland Vital Records pages.

What number should seniors or caregivers call for Baltimore senior services?

BCHD senior service resources list 410-396-6006. Call to confirm program eligibility, services, documents, and referral rules.

What should I do during a Baltimore Code Red or Code Blue alert?

Use official BCHD and City of Baltimore updates for current cooling or warming center information, hours, transportation details, and safety guidance. Call 911 for immediate danger.