Knox County Health Department phone, clinics, records, testing, WIC, dental and inspections
The Knox County Health Department most users search for is the Knoxville, Tennessee agency. It helps with local public-health services such as immunizations, STD/HIV/TB testing, vital records, WIC, dental, environmental health, food safety, air quality, and community health programs.
This guide helps you choose the right official route before you call, visit, request a certificate, schedule testing, check a clinic location, report a restaurant concern, or contact Environmental Health.
Choose the Knox County Health Department service you need
Select your task below. This tool does not book appointments or check live availability, but it helps you avoid calling the wrong office.
Call 865-215-5000 for general Knox County Health Department routing in Knoxville, Tennessee. The main clinic is at 140 Dameron Avenue, Knoxville, TN 37917.
Knox County Health Department quick answer
The main Knox County Health Department phone number is 865-215-5000. The main clinic address is 140 Dameron Avenue, Knoxville, TN 37917.
Use 865-215-5100 for Vital Records questions about Tennessee birth and death certificates. Use 865-215-5200 for Environmental Health questions such as food safety, inspections, pools, lodging, body art, rabies exposure, and air quality routing. Use 865-215-5950 for the West Clinic listing.
For life-threatening emergencies, call 911. For mental health or suicide crisis support, call or text 988.
Official verification before using this Knox County guide
Updated for publication on June 27, 2026.
This refreshed page uses the old post structure, Tennessee Department of Health local-health guidance, CDC NPIN West Clinic listing, and official Knox County Health Department URL paths already used by the live post. Direct KCHD page fetching may be blocked by robots in some tools, so final service details should always be confirmed on the official Knox County site before visiting.
Phone numbers, clinic hours, walk-in rules, testing availability, vaccine supply, vital-record fees, dental eligibility, environmental-permit rules, and complaint routes can change. Verify live details on the official KCHD or Tennessee Department of Health page before paying, applying, mailing documents, testing, or relying on a deadline.
What this Knox County Health Department guide covers
Knox County Health Department phone number directory by service
The main phone is helpful for general routing, but many users need a specific clinic or division. Use the direct route when you know the service.
| Need | Phone or route | Best first sentence | Prepare before calling |
|---|---|---|---|
| General Knox County Health Department routing | 865-215-5000 | “I need help finding the correct Knox County Health Department program.” | Service needed, clinic location, deadline, and callback number. |
| Main clinic | 140 Dameron Avenue, Knoxville, TN 37917 | “I want to confirm which services are available at the Dameron Avenue clinic today.” | Appointment question, documents, insurance/payment info, and service type. |
| West Clinic | 865-215-5950 9000 Executive Park Dr., Suite A301B | “I need West Clinic testing, prevention, TB, STI, hepatitis, family planning, or vaccine routing.” | Exposure date, symptoms if any, requested test/service, and privacy needs. |
| Vital Records | 865-215-5100 | “I need a Tennessee birth or death certificate and want to confirm ID, fee, and eligibility.” | Full name, date, place of event, ID, relationship, payment method. |
| Environmental Health | 865-215-5200 | “I have a food safety, pool, lodging, tattoo, rabies, air quality, or inspection question.” | Facility name, address, complaint facts, permit details, photos if useful. |
| Dental clinic and oral health | Main clinic routing: 865-215-5000 Dental director listing: 865-215-5163 | “I need to ask about public health dental services, eligibility, and appointment availability.” | ID, insurance/TennCare, income proof if requested, symptoms, and dental history. |
| Emergency or crisis | 911 or 988 | Use 911 for emergency medical danger; use 988 for mental health crisis support. | Location, immediate risk, symptoms, and safe callback if available. |
Knox County Health Department Knoxville TN vs other Knox County health departments
The phrase “Knox County Health Department” can point to several different counties in the United States. This refreshed page is specifically for Knox County, Tennessee, serving Knoxville-area public health users.
For broader office-finding help, see our health department near me guide.
Knox County Health Department Main Clinic and West Clinic
The main clinic is listed at 140 Dameron Avenue, Knoxville, TN 37917. Public listings commonly show weekday office-style hours around 8:00 a.m. to 4:30 p.m., but each program may have separate appointment rules.
The West Clinic is listed by CDC NPIN at 9000 Executive Park Drive, Suite A301B, Knoxville, TN 37923, with phone 865-215-5950. Public listings include testing and prevention services such as chlamydia, gonorrhea, HIV, hepatitis, syphilis and TB testing.
Knox County Health Department visit checklist before you go
Use this checklist before visiting the main clinic, West Clinic, Environmental Health, Vital Records, WIC, dental, or a testing program.
Knox County birth certificates and death certificates
Vital Records is one of the most common reasons people search for Knox County Health Department. The old page and public service listings route Vital Records questions to 865-215-5100.
Tennessee DOH says county health departments can issue certified copies of Tennessee birth certificates and Tennessee death certificates that have been registered statewide. ID is required, and if you are not a qualified applicant, you may need documents that prove your right to the certificate.
Before requesting a certificate
- Full legal name on the record.
- Date and place of birth or death.
- Parent names when needed.
- Your relationship to the person on the record.
- Government-issued ID.
- Proof of entitlement if you are not a qualified applicant.
- Payment method and mailing/pickup preference.
- Whether you need the certificate for school, passport, estate, benefits, insurance or legal use.
Knox County Health Department immunizations, school shots and vaccine records
Tennessee county health departments provide childhood and adult vaccinations, but availability depends on age, eligibility, insurance, vaccine supply and clinic schedule. Knox County users should call before visiting for school shots, adult vaccines, travel vaccine direction, flu shots, and vaccine records.
Call before visiting
Ask which clinic provides the vaccine, whether an appointment is required, and whether the vaccine is available that day.
Bring records and forms
Bring prior vaccine records, school or childcare forms, ID, insurance information, and child/guardian documents if applicable.
Ask about cost and eligibility
Some vaccine services may be free, low-cost, insurance-based, Medicaid-based, or paid. Confirm before service.
Common immunization reasons
- Kindergarten, school, college or childcare forms.
- Adult vaccines such as flu, COVID-related guidance, Tdap or other recommended shots.
- Travel vaccine direction or referral.
- Replacement vaccine records.
- Catch-up shots after missing earlier doses.
Knox County STD, HIV, hepatitis and TB testing services
CDC NPIN lists the Knox County Health Department West Clinic with on-site testing services for chlamydia, HIV, gonorrhea, hepatitis B, hepatitis C, herpes, syphilis and TB. It also lists prevention education, STI treatment and related support services.
Testing availability, confidentiality rules, treatment options, cost, insurance, and clinic capacity can change. Call 865-215-5950 before visiting the West Clinic.
Knox County WIC, family planning, pregnancy testing and community health help
Tennessee local health department guidance says WIC provides supplemental food, nutrition education, breastfeeding support and more for income-eligible pregnant women, postpartum women, breastfeeding women, infants and children up to age 5.
Knox County users should start with the official KCHD website or main phone if they need current WIC appointment rules, proof documents, clinic schedule or breastfeeding support.
What to prepare for WIC
- Proof of identity for parent/caregiver and applicant when requested.
- Proof of address.
- Proof of income or proof of qualifying program participation if applicable.
- Pregnancy, infant or child information.
- Any WIC card, appointment notice or breastfeeding questions.
Family planning and pregnancy support
Tennessee county health departments may provide family planning, pregnancy testing, health education, nutrition counseling, tobacco cessation support, CHANT referrals and related public health services. Knox County availability should be confirmed before visiting.
Knox County Health Department dental clinic and oral health services
Tennessee DOH lists public health dental clinics as providing basic dental services and emergency care for uninsured adults and children, and also services for TennCare members. It lists a Knox County metro dental director at 140 Dameron Avenue with office phone 865-215-5163.
Dental availability may depend on eligibility, age, insurance, TennCare, staffing, appointment availability and current program rules. Call before visiting.
Knox County environmental health, food safety, air quality and inspections
Environmental Health is a major part of Knox County Health Department work. Tennessee local health department guidance says Environmental Health staff inspect and permit restaurants, public swimming pools, hotels, bed and breakfasts, organized campgrounds, tattoo studios and body piercing studios. The program also investigates animal exposures for rabies control.
For Knoxville/Knox County Environmental Health routing, use 865-215-5200 and confirm the exact program before submitting forms, payments or complaints.
| Need | Likely route | What to prepare |
|---|---|---|
| Restaurant or food complaint | Environmental Health / food safety | Business name, address, date/time, food eaten, symptoms, photos or receipts if useful. |
| Pool, hotel, campground or lodging issue | Environmental Health inspections | Facility name, location, dates, concern, room/site number and contact details. |
| Tattoo or body piercing studio | Environmental Health permitting/inspection | Studio name, address, permit concern, date and issue observed. |
| Rabies or animal exposure | Environmental Health / public health follow-up | Animal type, bite/scratch details, vaccination info, location and medical care received. |
| Air quality | Knox County air quality / Environmental Health routing | Location, date/time, odor/smoke/dust description, source if known and photos if useful. |
Knox County Health Department free services vs paid certificates, permits and clinic fees
Some public health information is free to access, but certificates, clinic services, dental visits, immunizations, permits, inspections, copies and environmental health services may involve fees.
What Knox County Health Department may not handle directly
Not every health-related question belongs to Knox County Health Department. Use the correct office to save time.
Official Knox County and Tennessee public health links
Use these official or trusted public resources for final decisions, live clinic rules, records, fees, testing, and local public-health routing.
Knox County Health Department official websiteMain local source for Knoxville/Knox County public health programs, clinics, services and official updates. Tennessee Department of Health local health departmentsState overview of county health departments, metro health departments, basic services, dental, WIC, immunizations, vital records and environmental health. CDC NPIN Knox County Health Department West Clinic listingTrusted public listing for West Clinic address, phone, hours, testing, prevention and support services. Tennessee Office of Vital RecordsStatewide Tennessee birth, death, marriage and divorce record guidance, applications, eligibility and office information. Knox County Government official websiteUse county government navigation when you need related county services outside the health department.Knox County Health Department FAQ
What is the Knox County Health Department phone number?
The main Knox County Health Department phone number for Knoxville, Tennessee is 865-215-5000. Use direct numbers when you need Vital Records, Environmental Health or West Clinic services.
Where is the Knox County Health Department located?
The main clinic is at 140 Dameron Avenue, Knoxville, TN 37917. Call before visiting because program hours and appointment rules can vary.
What is the Knox County Health Department West Clinic phone number?
The West Clinic public listing shows 865-215-5950. CDC NPIN lists the West Clinic at 9000 Executive Park Drive, Suite A301B, Knoxville, TN 37923.
Can Knox County Health Department help with birth certificates?
Yes, Tennessee county health departments can issue certified copies of registered Tennessee birth certificates. Knox County Vital Records questions are commonly routed to 865-215-5100.
Can Knox County Health Department help with death certificates?
Yes, Tennessee county health departments can issue certified copies of registered Tennessee death certificates. Ask about ID, eligibility, cause-of-death restrictions, fee and payment method before visiting.
Does Knox County Health Department offer STD, HIV, hepatitis or TB testing?
CDC NPIN lists the Knox County Health Department West Clinic with testing services for chlamydia, HIV, gonorrhea, hepatitis B, hepatitis C, herpes, syphilis and TB. Call 865-215-5950 before visiting.
Does Knox County Health Department offer WIC?
Tennessee local health department guidance includes WIC as a basic county health department service. Knox County users should confirm current WIC appointment rules and documents through the official KCHD website or main phone.
Who handles Knox County restaurant, pool, hotel and tattoo inspections?
Environmental Health handles many inspections and permits. Tennessee guidance says Environmental Health staff inspect restaurants, pools, hotels, bed and breakfasts, campgrounds, tattoo studios and body piercing studios. Use 865-215-5200 for Knox County Environmental Health routing.
Does Knox County Health Department offer dental services?
Tennessee DOH describes public health dental clinics as providing basic and emergency care for eligible users. It lists a Knox County dental contact at 140 Dameron Avenue. Call before visiting to confirm eligibility and appointments.
Is this the official Knox County Health Department website?
No. This is an independent informational guide. Use the official Knox County Health Department website and Tennessee Department of Health pages for final phone numbers, clinic rules, fees, forms, service availability and legal notices.