Massachusetts Department of Public Health phone, vital records, WIC, vaccine records, licensing and MassHealth routing
The Massachusetts Department of Public Health, often called DPH, is the statewide public health agency for the Commonwealth. But many user searches are not solved by one main phone number.
You may need the DPH main office, Registry of Vital Records and Statistics, My Vax Records, MIIS, WIC, MassHealth, BHPL license lookup, Health Care Facility Licensure, a local board of health, or a public records/data request route. This guide helps you choose the correct official path before calling, paying, mailing forms or visiting an office.
Choose what you need from Massachusetts Department of Public Health
This finder does not replace Mass.gov, RVRS, My Vax Records, MIIS, WIC, MassHealth, BHPL, facility licensing or your local board of health. It helps users avoid the wrong office.
For general Massachusetts DPH routing, call 617-624-6000 or use the official Mass.gov contact form. The main office is at 250 Washington Street, Boston, MA 02108.
Massachusetts Department of Public Health quick answer
The main Massachusetts Department of Public Health phone number is 617-624-6000. The main address is 250 Washington Street, Boston, MA 02108, and Mass.gov lists the DPH fax as 617-624-5206.
For vital records, use the Registry of Vital Records and Statistics at 617-740-2600. For WIC, call 800-942-1007. For MassHealth member help, call 800-841-2900 with TDD/TTY 711. For health profession license verification, use BHPL at 617-973-0800. For health care facility licensure and certification, use 617-753-8000.
If the issue is local, such as a city/town inspection, nuisance, restaurant issue, septic concern, mold concern or local public health complaint, your local board of health may be the correct starting point instead of the state DPH main phone.
Official verification before using this Massachusetts guide
Updated for publication on June 28, 2026.
This page was rebuilt using official Massachusetts government resources, including Mass.gov DPH contact pages, Registry of Vital Records and Statistics, certificate ordering instructions, My Vax Records, MIIS, Massachusetts WIC, MassHealth, Bureau of Health Professions Licensure, Division of Health Care Facility Licensure and Certification, DPH public records request pages, Public Health Data Warehouse resources and emergency preparedness pages.
Phone numbers, fees, office hours, record rules, local office availability, licensing requirements, public records instructions and program routes can change. Always verify the official Mass.gov page or the correct city/town office before visiting, paying, mailing documents, submitting forms or relying on a deadline.
What this Massachusetts Department of Public Health guide covers
Massachusetts Department of Public Health phone number directory by service
Use the correct official contact path. The main DPH number is helpful for routing, but many common tasks belong to a specific registry, bureau, division, portal, local board or MassHealth office.
| Service | Official contact | Use this for | Prepare before calling |
|---|---|---|---|
| Main DPH contact | 617-624-6000 Fax: 617-624-5206 | General Department of Public Health routing and statewide program contact. | Exact service, program name, city/town, deadline and callback number. |
| DPH main office | 250 Washington Street, Boston, MA 02108 | Statewide DPH administrative contact; not every service is handled at this office. | Ask before visiting in person. |
| Registry of Vital Records and Statistics | 617-740-2600 | Birth, death, marriage, divorce, certificates, amendments and RVRS record guidance. | Record type, full name, event date, city/town, relationship, ID and payment question. |
| WIC | 800-942-1007 | WIC participant information, local clinic help and appointment routing. | Applicant status, child/infant details, income/program proof and local clinic preference. |
| MassHealth | 800-841-2900 TDD/TTY: 711 | MassHealth member support, applicant questions, card help, renewal and enrollment routing. | Member ID if available, notice, household information, address and income documents. |
| BHPL license verification | 617-973-0800 | Health profession license lookup, verification help, board routing and renewal guidance. | Profession, board, license number, name, renewal issue or verification need. |
| Nursing license help | 800-414-0168 | Board of Registration in Nursing contact questions when the nursing board is the right route. | License number, application status, renewal date and board notice. |
| Health care facility licensing | 617-753-8000 | Facility licensure, certification, facility lookup and regulated facility questions. | Facility name, license type, address, ownership or complaint details. |
| Public records request | Mass.gov DPH public records request form | Department of Public Health public records that are not already published online. | Record topic, date range, program, preferred format and your contact details. |
| Local board of health | Your city or town board of health | Local inspections, local nuisance complaints, local environmental health and city/town health issues. | City/town, address, complaint facts, photos, dates and local issue details. |
Massachusetts DPH vs local board of health near me
Massachusetts DPH is the statewide public health agency. Local boards of health and city/town public health offices handle many local issues, including local inspections, local nuisance complaints, local health enforcement, some environmental health issues and community-level notices.
This distinction is important. A Boston, Worcester, Springfield, Cambridge, Lowell, Brockton, Quincy, Lynn, New Bedford, Fall River, Newton, Somerville, Framingham, Lawrence or Salem public health search may need the local board of health, not only Mass.gov DPH.
For general office-finding help, use our health department near me guide.
Before you call, visit, pay or submit a Massachusetts DPH form
Use this checklist before calling DPH, ordering a certificate, using My Vax Records, applying for WIC, contacting MassHealth, checking a license or filing a public records request.
What Massachusetts Department of Public Health handles in 2026
Massachusetts DPH promotes and protects health and wellness and works to prevent injury and illness across the Commonwealth. For search users, DPH often appears when they need records, vaccine proof, licensing help, WIC guidance, data, facility information or public health program direction.
What Massachusetts DPH may not be the right office for
Many users search “Massachusetts Department of Health” when the correct office is actually MassHealth, a local board of health, a city/town clerk, a court, a hospital, a provider, a private insurer or another state agency.
Massachusetts birth certificates, death certificates, marriage records and divorce records
The Massachusetts Registry of Vital Records and Statistics is the official starting point for many statewide birth, death, marriage and divorce record searches. RVRS collects, manages and tracks Massachusetts vital records from 1936 forward.
The RVRS office is at 150 Mount Vernon Street, 1st Floor, Dorchester, MA 02125-3105. The RVRS phone number is 617-740-2600.
| Record task | Best official route | Fee planning | Prepare before ordering |
|---|---|---|---|
| Birth certificate | RVRS, local city/town record office or official order route depending on record and method. | Mass.gov lists online/phone first copy $54, additional online/phone copy $42, mail $32 and in-person $20. | Full name, birth date, city/town, parent names, ID, relationship and mailing address. |
| Death certificate | RVRS, local office or official ordering method depending on record need. | Same certificate-order fee pattern may apply; verify current Mass.gov fee table before paying. | Decedent name, death date, city/town, requester info, relationship and certified-copy purpose. |
| Marriage certificate | RVRS or city/town clerk depending on record and ordering path. | Verify current fee and local clerk fees before ordering. | Both parties’ names, marriage date, city/town and requester details. |
| Divorce record | RVRS for available divorce record guidance; court may be needed for complete decrees. | Check RVRS and court fees depending on document type. | Names, date, court/county if known and whether you need certificate or full decree. |
| Amendment or correction | RVRS amendment/correction instructions. | Mass.gov lists a $50 amendment fee and separate certified-copy fees. | Evidence, ID, corrected details, existing record and official amendment form. |
Estimate Massachusetts certificate ordering cost
This is a planning estimate only. It does not include every shipping, vendor, amendment, court, apostille, local clerk or special handling charge.
One copy using the listed online/phone first-copy fee. Extra service or shipping fees may apply.
Before you order a Massachusetts certificate
- Confirm the event happened in Massachusetts.
- Confirm whether RVRS, a city/town clerk or a court is the correct source.
- Prepare the full name, event date, city/town and parent/spouse details when needed.
- Confirm ID, eligibility and whether you need a certified copy.
- Check the current fee table before paying.
- Use official Mass.gov or local clerk instructions before using private third-party pages.
Massachusetts vaccination records, My Vax Records and MIIS
Massachusetts vaccination-record searches commonly come from parents, students, workers, colleges, health care providers and adults who need vaccine proof. The official My Vax Records tool lets users request, view and print Massachusetts vaccination records and a COVID-19 SMART Health Card from MIIS when a matching record is available.
MIIS is a web-based immunization registry. My Vax Records can match your record using information such as name, date of birth, gender and contact details. If your record is not found, the provider may have submitted incomplete, outdated or different contact information.
Massachusetts WIC phone number, benefits, local clinics and appointment documents
Massachusetts WIC supports eligible women, infants and children with healthy foods, nutrition education, breastfeeding support and referrals. The statewide WIC phone number is 800-942-1007.
To apply for WIC, call the closest WIC clinic or call 800-942-1007 to ask about appointment options. Many WIC offices may offer day, evening or Saturday appointments, but availability depends on the local office.
What to prepare for a Massachusetts WIC appointment
- Proof of identity for the applicant and child/infant when requested.
- Proof of Massachusetts address.
- Proof of income or participation in a qualifying program when requested.
- Pregnancy information if applicable.
- Infant or child information, including recent health details if the clinic requests them.
- Questions about WIC card, approved foods, breastfeeding help or local clinic schedule.
MassHealth, Health Safety Net, CMSP and DPH confusion
MassHealth is not the same as the general Massachusetts DPH contact line. MassHealth has its own customer service and enrollment support. If you need help with a MassHealth card, application, renewal, Health Safety Net or Children’s Medical Security Plan, start with official MassHealth resources instead of the DPH main phone.
MassHealth Customer Service Center phone is 800-841-2900, with TDD/TTY 711. Mass.gov lists many member services Monday through Friday, 8 a.m. to 5 p.m.
Massachusetts health profession license lookup, renewal and BHPL help
The Bureau of Health Professions Licensure is the correct official route for many Massachusetts health profession license questions. BHPL oversees licensing of many health care professionals and the license verification help desk is 617-973-0800.
Licensing is not one generic process. Nursing, pharmacy, dentistry, physician assistants, allied health, allied mental health, respiratory care, genetic counseling, community health workers and other boards may have different forms, renewal cycles, fees, continuing education and complaint paths.
Massachusetts health care facility licensing, certification, lookup and complaints
The Division of Health Care Facility Licensure and Certification handles many regulated health care facility and certification topics. The official phone number is 617-753-8000.
This is separate from health profession licensing. Do not use a nursing license page for a facility licensure or hospital complaint question. Facility rules can depend on facility type, service, certification, license status, ownership and reporting requirements.
Massachusetts DPH public records, data library and health statistics
Massachusetts DPH provides official public records request paths and public health data resources. Before filing a public records request, search DPH program pages, the DPH Data Library, Public Health Data Warehouse publications and topic dashboards because many answers are already published.
Massachusetts My Vax Records video reference
This video is included as a helpful visual reference for users trying to understand Massachusetts vaccine-record access. For live rules, forms, record matching, eligibility, and privacy guidance, always use the official Mass.gov and My Vax Records links in this article.
Massachusetts Department of Public Health map: 250 Washington Street, Boston
This map points to the main DPH office address in Boston. Do not assume this is the correct office for RVRS certificates, local board of health complaints, MassHealth, WIC appointments or professional licensing visits.
Official Massachusetts Department of Public Health links
Use these official links for final decisions, fees, forms, office rules, records, licensing, public records, data and live program instructions.
Massachusetts Department of Public Health official pageMain Mass.gov page for DPH programs, resources, contact information and public health services. Contact DPH onlineOfficial DPH online contact form and main DPH contact route. Registry of Vital Records and StatisticsOfficial RVRS page for birth, death, marriage, divorce, amendments, data and certificate services. Order a Massachusetts certificateOfficial certificate ordering fees and instructions for birth, marriage and death records. My Vax RecordsOfficial Massachusetts vaccination-record access portal. Massachusetts Immunization Information SystemOfficial MIIS information for Massachusetts vaccine records. Massachusetts WICOfficial WIC program page for nutrition support, eligibility and participant help. MassHealthOfficial MassHealth page for coverage, member support and enrollment help. Bureau of Health Professions LicensureOfficial BHPL page for health profession license lookup, boards and renewals. Health Care Facility Licensure and CertificationOfficial facility licensure, certification, facility lookup and complaint routing.Massachusetts Department of Public Health FAQ
What is the Massachusetts Department of Public Health phone number?
The main Massachusetts Department of Public Health phone number is 617-624-6000. Use service-specific routes for RVRS, WIC, MassHealth, vaccine records, licensing and facility questions.
Where is the Massachusetts DPH main office?
The main DPH office address listed on Mass.gov is 250 Washington Street, Boston, MA 02108. Call or use the official contact form before visiting because many services are handled elsewhere.
What is the Massachusetts vital records phone number?
The Registry of Vital Records and Statistics phone number is 617-740-2600. RVRS handles many birth, death, marriage, divorce, amendment and certificate-ordering questions.
How much is a Massachusetts birth, marriage or death certificate?
Mass.gov lists certificate ordering fees as $54 for the first online/phone copy, $42 for each additional online/phone copy, $32 per copy by mail and $20 per copy in person. Verify the current fee table before paying.
How do I access Massachusetts vaccination records?
Use My Vax Records and the Massachusetts Immunization Information System. If no match appears, try alternate contact details and contact your provider to update or verify your record.
What is the Massachusetts WIC phone number?
The Massachusetts WIC phone number is 800-942-1007. You can also call the closest local WIC clinic for appointment options and document instructions.
Is MassHealth the same as Massachusetts DPH?
No. MassHealth has its own customer service and enrollment routes. For MassHealth member help, call 800-841-2900 with TDD/TTY 711.
How do I check a Massachusetts health profession license?
Use the official Mass.gov health profession license lookup route. The Bureau of Health Professions Licensure help desk number is 617-973-0800.
Who handles Massachusetts health care facility licensing?
The Division of Health Care Facility Licensure and Certification handles many facility licensure and certification questions. Its official phone number is 617-753-8000.
Should I contact DPH or my local board of health?
Use DPH for statewide programs, RVRS, MIIS, WIC resources, licensing, data and public records. Use your local board of health for many city/town inspections, nuisance complaints, local environmental health concerns and community-level issues.