Arizona Department of Health Services phone, records, WIC, AZ MyIR, licensing and official service help
The Arizona Department of Health Services, or ADHS, is the state public-health agency for Arizona. People usually search it for phone numbers, the Phoenix office, birth and death certificates, immunization records, WIC, AZ Care Check, licensing, public health alerts, data, or public records.
The fastest path is not always the main phone number. Some tasks belong to ADHS, some belong to your county health department, and Arizona Medicaid questions usually belong to AHCCCS or Health-e-Arizona Plus.
Choose the Arizona health service you need
Select your task below. This tool does not submit forms or book appointments, but it points users to the safest official starting place.
Call 602-542-1025 for general public information. ADHS is open Monday-Friday, 8 a.m.-5 p.m., except state holidays. Use a direct program page for certificates, records, WIC, licensing, or data requests.
Arizona Department of Health Services quick answer
The main ADHS general public information phone number is 602-542-1025. The main office address is 150 North 18th Avenue, Phoenix, Arizona 85007. ADHS lists public hours as Monday-Friday, 8 a.m.-5 p.m., closed weekends and state holidays.
For birth and death certificates, use the ADHS Bureau of Vital Records at 602-364-1300 or toll-free 888-816-5907. For WIC, call 1-800-252-5942. For WIC food, eWIC card, or EZWIC app shopping questions, call 866-927-8390.
For immunization records, start with AZ MyIR or the ADHS Immunization Record Request portal. For Medicaid eligibility, renewals, and changes, use AHCCCS / Health-e-Arizona Plus, not the ADHS general phone.
Official verification before using this Arizona guide
Updated for publication on June 26, 2026.
This refreshed guide uses official ADHS pages for contact, Vital Records, immunization records, WIC, Public Health Licensing, AZ Care Check, public records, data dashboards, medical marijuana licensing, heat/public-health alerts, and AHCCCS Medicaid routing.
Always verify live fees, office hours, forms, appointment rules, certificate eligibility, complaint routing, and portal instructions on the official Arizona government page before visiting, mailing documents, paying online, or relying on a deadline.
What this Arizona Department of Health Services guide covers
Arizona Department of Health Services vs county health department near me
ADHS is a statewide agency. County health departments are local. This distinction matters because many users search “Arizona Department of Health near me” when they actually need a county clinic, local WIC appointment, local vaccine clinic, local food complaint, local vital-record counter, or local public-health alert.
Use ADHS for statewide rules, portals, data, licensing, and state program pages. Use your county for local office hours, local appointments, county clinic services, local health notices, and practical visit instructions.
| Need | Start with ADHS when | Start with county when |
|---|---|---|
| Birth or death certificate | You need statewide eligibility rules, official application instructions, forms, fee schedule, or Bureau of Vital Records contact. | You want local counter service, local pickup, county payment rules, or county office hours. |
| Immunization record | You need AZ MyIR, ASIIS guidance, or the immunization record request portal. | You need a local vaccine clinic, school clinic support, or help from a county provider. |
| WIC | You need statewide WIC information, WIC in a Click, clinic finder, eWIC or EZWIC shopping support. | You need local appointment scheduling, documents, clinic hours, or local certification help. |
| Facility license lookup | You need AZ Care Check, Public Health Licensing, child care licensing, assisted living, long-term care, medical facility or behavioral health licensing information. | A local environmental or public-health issue is delegated or handled locally. |
For broader office-finding help, see our health department near me guide.
Arizona Department of Health Services phone numbers and official contact routes
Use the direct contact route whenever possible. A specific question gets solved faster than saying “I need the health department.”
| Task | Official route | Prepare before contacting |
|---|---|---|
| General ADHS public information | 602-542-1025 Fax: 602-542-0883 | Topic, county, program name, deadline, and whether the task is state or local. |
| Vital Records | 602-364-1300 Toll-free: 888-816-5907 | Record type, full name, date, county, eligibility proof, ID, and payment method. |
| Public Health Licensing | 602-364-2536 | Facility type, license number, address, application status, complaint topic, or AZ Care Check result. |
| Arizona WIC | 1-800-252-5942 | Pregnancy or child details, Arizona address, income/benefit proof, identity documents, and local clinic need. |
| WIC food, eWIC card or EZWIC app | 866-927-8390 | Card issue, store issue, app issue, benefit question, or approved food item question. |
| AHCCCS Medicaid | 1-855-HEA-PLUS 1-855-432-7587 | Application, renewal, income change, mailing address, job change, contact information, or member notice. |
| Public records request | ADHS Records Request Portal | Program, date range, record type, facility/license info, complaint ID, and preferred format. |
| Hearing or speech relay | 711 | Exact ADHS phone number and program name so relay routing is efficient. |
Arizona Department of Health Services Phoenix office and map
The ADHS main office is at 150 North 18th Avenue, Phoenix, Arizona 85007. The general public information phone is 602-542-1025. ADHS pages list hours as Monday-Friday, 8 a.m.-5 p.m., closed weekends and state holidays.
Do not drive to the Phoenix office unless you confirm your service is handled there. Some tasks are online, mail-only, county-level, appointment-based, or handled through a separate portal.
Arizona birth certificates, death certificates and ADHS Bureau of Vital Records
Use the ADHS Bureau of Vital Records for Arizona birth certificate and death certificate rules, applications, corrections, amendments, adoptions, delayed birth registration, and official contact help.
Arizona birth and death records are not the same as marriage records, divorce records, private hospital records, court records, school records, or genealogy documents. Use the correct record route before paying.
What you need before ordering an Arizona certificate
- Exact certificate type: birth, death, stillbirth/fetal death, correction, or amendment.
- Full legal name on the record.
- Date and Arizona county/city of the event.
- Parent, spouse, or requester information where required.
- Proof of identity and proof of eligibility.
- Payment method and mailing address.
- County office rules if you plan to go in person.
Arizona certificate cost planning reminder
ADHS and county pages may show different payment instructions depending on copy type, amendment, local counter service, online processing, shipping, and expedited service. Use this only as a reminder, not a live quote.
Use the official ADHS birth/death certificate application or county page. Verify current fee, ID, eligibility, and payment method before paying.
Arizona immunization records, AZ MyIR, ASIIS and school vaccine documents
For Arizona immunization records, start with AZ MyIR. It connects residents with records reported into Arizona’s immunization system. If AZ MyIR does not show the record you expected, use the ADHS Immunization Record Request portal or contact the provider that gave the vaccine.
Record problems often happen because of name mismatches, date-of-birth mismatches, out-of-state vaccines, pharmacy reporting delays, old provider records, military records, or incomplete reporting.
Immunization record checklist
- Try the official AZ MyIR route first.
- Use the same legal name and date of birth used when vaccines were given.
- Gather old vaccine cards, school forms, pharmacy records, military records, and provider names.
- Use the ADHS Immunization Record Request portal if MyIR is incomplete.
- Confirm school, child care, employer, travel, or college requirements separately.
Arizona WIC, eWIC card, EZWIC app and local clinic help
Arizona WIC supports eligible pregnant, breastfeeding and postpartum women, infants, and children under age five with nutrition education, breastfeeding support, referrals, and nutritious foods.
Call 1-800-252-5942 for WIC information or use the official clinic finder. For WIC foods, eWIC card shopping, or the EZWIC app, call the AZ WIC Shoppers Helpline at 866-927-8390.
| WIC need | Best route | Prepare before calling |
|---|---|---|
| Find out if you qualify | Arizona WIC or WIC in a Click | Pregnancy or child details, Arizona address, income or benefit information, and ID. |
| Find local clinic | Official WIC clinic finder | ZIP code, county, transportation needs, language needs, and appointment preference. |
| eWIC or EZWIC app issue | AZ WIC Shoppers Helpline: 866-927-8390 | Card issue, store, item, app problem, or benefit question. |
| Fraud or abuse report | WIC complaint/fraud route | Clear facts, dates, location, and what happened. |
What to prepare for WIC certification
- Proof of identity for applicant and parent/guardian where required.
- Proof of Arizona residence.
- Income proof or benefit information.
- Pregnancy, infant, or child details.
- Questions about breastfeeding support, food list, card use, or referrals.
Arizona WIC application video help
This video is included as a helpful visual reference for Arizona WIC users. Use the official WIC page for current eligibility, clinic, and application rules.
ADHS licensing, AZ Care Check, child care, medical facilities and regulated services
ADHS Public Health Licensing covers many regulated services, including child care, behavioral health facilities, assisted living, long-term care, medical facilities, radiation control, marijuana licensing, and provider/facility databases.
Use AZ Care Check and licensing databases before choosing a facility, checking a provider, filing a complaint, or assuming a license is active.
How to check a licensed Arizona facility without fooling yourself
- Search the exact facility name.
- Try alternate legal names if the public-facing name does not appear.
- Confirm the address and license type.
- Read deficiencies and enforcement context carefully.
- Contact Licensing if the result is unclear.
- Do not make a care decision from one screen alone.
Arizona facility complaints, Smoke-Free Arizona complaints and wrong-office routing
ADHS has online complaint forms for many licensing-related issues, but not every complaint belongs to ADHS. A restaurant complaint, private medical bill, professional license issue, hospital medical record request, or emergency safety issue may belong to a different office.
| Complaint type | Use this route | Prepare before filing |
|---|---|---|
| Licensed facility concern | ADHS online complaint forms or Licensing category page | Facility name, address, license category, date, incident, people affected, and immediate risk. |
| Child care concern | Child Care Licensing complaint route | Provider name, address, child safety concern, date, witnesses, and photos/documents if appropriate. |
| Smoke-Free Arizona | Smoke-Free Arizona complaint form | Business name, address, date, time, smoking/vaping concern, and repeated pattern if any. |
| Fraud, waste, abuse or misconduct | ADHS Report Misconduct/Fraud/Waste/Abuse route | Facts, names, dates, program, and supporting documents if safe and relevant. |
| Immediate danger | Call 911 first | Safety comes before administrative complaint forms. |
Arizona heat safety, disease alerts, opioids, data, records and Medicaid routing
Arizona public health is not only paperwork. ADHS publishes statewide resources for heat safety, infectious disease, vector-borne and zoonotic disease, opioid prevention, public health dashboards, public records, data requests, and medical marijuana licensing.
For state-vs-federal health program context, see our Department of Health and Human Services guide and what HHS does.
Before you call, visit, order, request or apply
Most delays start before the agency reviews your request. Use this checklist before contacting ADHS, a county office, AHCCCS, WIC, Vital Records, Licensing, or public records staff.
What to do if your Arizona health department task is not working
Official Arizona Department of Health Services links
Use these official resources instead of random directories, scraped phone pages, or unclear certificate websites.
Arizona Department of Health Services official websiteMain ADHS website for statewide public health services, topics, divisions, data and program routing. ADHS contact pageOfficial address, phone numbers, hours, divisions, Vital Records contact and relay information. ADHS Bureau of Vital RecordsBirth certificates, death certificates, corrections, amendments, VitalChek, county options and contact details. ADHS Immunization ProgramAZ MyIR, ASIIS, vaccine records, child care, school and college immunization resources. Arizona WICWIC eligibility, clinic finder, WIC in a Click, eWIC, EZWIC app, WIC foods and support. ADHS Public Health LicensingFacility licensing, child care, assisted living, behavioral health, long-term care, medical facilities and complaint forms. AZ Care CheckSearchable licensing database for many Arizona facilities and providers. ADHS Records Request PortalPublic records request portal for ADHS-related public records. Do not use for birth certificates, death certificates or immunization records when separate routes apply. ADHS Public Health Data PortalDashboards, data explorers, GIS tools, reports, metadata and public health data assets. AHCCCS contactsOfficial Arizona Medicaid contact routes for members, providers, renewals and Health-e-Arizona Plus support.Arizona Department of Health Services FAQ
What is the Arizona Department of Health Services phone number?
The main ADHS general public information phone number is 602-542-1025. For specific services, use the correct ADHS program page, county office, or official portal instead of relying only on the main phone.
Where is the Arizona Department of Health Services office?
The main ADHS office is at 150 North 18th Avenue, Phoenix, Arizona 85007. Before visiting, confirm whether your service is handled online, by mail, at a county office, or through a specific ADHS program.
What are ADHS office hours?
ADHS lists operating hours as Monday-Friday, 8 a.m.-5 p.m., closed weekends and state holidays. Program hours and county office hours can differ.
How do I get an Arizona birth certificate?
Start with the official ADHS Bureau of Vital Records or your county vital records office. Prepare the exact legal name, date of birth, county, parent information when required, ID, eligibility proof, and payment method.
What is the ADHS Bureau of Vital Records phone number?
The ADHS Bureau of Vital Records phone numbers are 602-364-1300 and toll-free 888-816-5907.
How do I get Arizona immunization records?
Start with AZ MyIR. If AZ MyIR does not show the record you need, use the ADHS Immunization Record Request portal or contact the provider that gave the vaccine.
What is Arizona WIC’s phone number?
Arizona WIC lists 1-800-252-5942 for WIC information. For WIC foods, eWIC card shopping, or EZWIC app questions, use the AZ WIC Shoppers Helpline at 866-927-8390.
How do I check an Arizona licensed facility?
Use AZ Care Check and ADHS Public Health Licensing pages. Search by facility name, address, license type, provider type, or license category, then read license history and enforcement context carefully.
Does ADHS handle AHCCCS Medicaid questions?
Not usually as the main route. AHCCCS handles Arizona Medicaid eligibility, renewals, plan changes, and many member-service questions. Use Health-e-Arizona Plus or AHCCCS official contacts.
Where do I file an ADHS public records request?
Use the ADHS Records Request Portal for public records requests. Do not use that portal for birth certificates, death certificates, or immunization records when those have separate official routes.