South Carolina Department of Public Health Services, Phone Numbers, Clinics & Official Help
This practical guide explains how to contact the South Carolina Department of Public Health (DPH), how the old DHEC name changed, which phone number to use, how to find a public health clinic, and where to get official help for vital records, vaccination records, WIC, healthcare facility complaints, privacy complaints, FOIA requests, disease information, public health clinics and local appointments.
South Carolina public health users need to be careful in 2026 because the former DHEC structure changed. Many public health services are now under DPH, environmental services are handled separately, and many retail food safety duties moved to the South Carolina Department of Agriculture.
This finder helps users choose the right official starting place. It does not book appointments or pull live office hours, but it prevents the most common mistake: using an old DHEC page, calling the wrong agency, or assuming restaurant inspections and environmental services are still under the same office.
For general South Carolina Department of Public Health questions, start with the official DPH directory or call the main line at 803-898-3300. For appointments at public health clinics, WIC appointments or service referrals, use the Care Line at 1-855-472-3432.
South Carolina Department of Health phone number, clinics and services
The official state public health agency is now the South Carolina Department of Public Health (DPH). DPH lists its main line as 803-898-3300. For help finding services or making an appointment at a public health department, DPH lists the Care Line at 1-855-472-3432. For birth, death, marriage certificates and divorce reports, DPH lists Vital Records at 803-898-3630.
DPH provides public health services through county health departments and public health clinics across South Carolina. Common services include family planning, immunizations, opioid overdose kits with naloxone, STD/HIV/Hep C testing and treatment, WIC services, vaccination appointments, vital records support, healthcare quality programs and public health information.
The old “DHEC” search intent can confuse users. On July 1, 2024, the former South Carolina Department of Health and Environmental Control became separate agencies. Public health programs moved to DPH, environmental programs moved to the South Carolina Department of Environmental Services, and many retail food safety duties moved to the South Carolina Department of Agriculture.
South Carolina Department of Public Health fast facts before you call
Official verification for this South Carolina health guide
Publish-ready as of: May 8, 2026.
This guide was prepared using official South Carolina Department of Public Health resources, including the DPH homepage, contact directory, public health clinics page, health department finder, vital records pages, vaccination pages, WIC pages, healthcare quality complaint pages, privacy complaint page, FOIA resources, DHEC restructuring information and official agency-transfer guidance.
Public health agency names, office locations, phone numbers, clinic availability, appointment rules, certificate fees, WIC procedures, complaint routing, environmental service routing and food safety agency responsibility can change. Always verify details on the official DPH, SCDA, SCDES or other official South Carolina government page before visiting, paying, filing or relying on a deadline.
What this South Carolina Department of Health guide covers
South Carolina Department of Public Health phone number directory by service
DPH publishes a directory of important contact numbers. Use the correct number for the service you need. A vital record request, WIC appointment, vaccination clinic, healthcare facility complaint, privacy complaint and FOIA request should not all be routed the same way.
Best call strategy before contacting South Carolina DPH
Write down your county, clinic, service type, appointment need, birth or death record details, WIC question, vaccination need, complaint details, facility name, FOIA topic or health program before calling. DPH and local health departments can route specific requests faster than broad questions.
South Carolina DHEC change: DPH, DES and Agriculture agency split explained
Many users still search for “South Carolina DHEC” or “South Carolina Department of Health,” but the official structure changed. On July 1, 2024, the South Carolina Department of Health and Environmental Control became separate agencies. Public health programs moved to the South Carolina Department of Public Health. Environmental programs moved to the South Carolina Department of Environmental Services. Many retail food safety responsibilities moved to the South Carolina Department of Agriculture.
This matters because old DHEC pages and old directory results can send users to the wrong place. If you need vaccinations, public health clinics, WIC, vital records or healthcare quality, DPH is usually the right path. If you need environmental permits, water or certain environmental services, SCDES may be the right path. If you need restaurant inspections or many retail food safety questions, SCDA may now be the right path.
South Carolina public health clinic near me: appointments, services and county offices
South Carolina DPH provides public health services at county health departments located across the state. The public health clinics page and health department finder are the best starting points when you need an appointment, nearby clinic, clinic hours, local health services or directions.
DPH public health clinic services may include family planning, immunizations, opioid overdose kits with naloxone, STD/HIV/Hep C testing and treatment, WIC appointments, vaccination services and other public health programs. Service availability may vary by county, clinic and appointment type.
South Carolina DPH services by major county and city search intent
Many users search for a city or county health department instead of the statewide DPH office. That is usually correct when the need is local. Columbia, Charleston, Greenville, Spartanburg, Myrtle Beach, Rock Hill, Anderson, Sumter, Florence, Beaufort, Aiken and county-specific searches may require a local health department, clinic appointment line or regional vital records office.
What South Carolina DPH handles in 2026
South Carolina DPH handles public health services, health care quality improvements, public health resources, health data, county health department clinics, vital records, WIC, vaccinations and healthcare quality services. Some services are statewide, while many appointment-based services are delivered locally.
What South Carolina DPH may not be the right agency for
Because many users still remember the old DHEC name, they may contact DPH for services that now belong to another agency. This is one of the biggest search-intent problems for South Carolina health content in 2026.
South Carolina birth certificate, death certificate, marriage certificate and divorce report help
South Carolina DPH Vital Records is the official starting point for birth certificates, death certificates, marriage certificates and divorce reports. DPH’s directory lists Vital Records at 803-898-3630. DPH vital records pages also cover fees, ID requirements, office locations and record-specific instructions.
South Carolina birth certificate offices issue birth certificates for births that occurred in South Carolina since 1915. Death certificate access rules depend on requester eligibility, the type of request and whether the record is ordered in person, by mail or through an approved online vendor.
DPH divorce report pages explain that certified copies of the Report of Divorce are available from DPH for divorces decreed between July 1962 and December 2023. If you need a full divorce decree or detailed court case file, you may need the court or clerk’s office instead of DPH.
Before you request a South Carolina vital record
Prepare the full name on the record, date of birth or death, county if known, parent or spouse information when required, valid ID, proof of eligibility, mailing address, payment method and whether you need a certified copy for passport, school, estate, court, benefits, insurance, immigration or another official purpose.
South Carolina vaccination records, immunization clinics and school certificates
South Carolina DPH vaccination resources direct users to public health clinics for DPH immunization appointments. DPH states that users can visit the Public Health Clinics page or call 1-855-472-3432 for an appointment at a DPH immunization clinic.
DPH also provides South Carolina vaccination record resources. Parents and legal guardians can access and print their child’s official South Carolina Certificate of Immunization, known as DPH Form 4024, online through DPH vaccination record tools where available.
Immunization record tip
Do not assume every old vaccination is already in one online record. Bring old vaccine cards, school forms, provider printouts, pharmacy records and out-of-state documents when asking a clinic or provider to help verify or update immunization history.
South Carolina WIC appointments, benefits, walk-in hours and eWIC card help
South Carolina WIC supports eligible pregnant, breastfeeding and postpartum women, infants and young children with nutrition support, breastfeeding support, healthy foods and referrals. DPH WIC pages tell users to call 1-855-472-3432 to make an appointment. WIC appointments may be in person or over the phone, and DPH notes that WIC may have walk-in hours.
For eWIC card help, DPH’s eWIC card guide lists a customer service telephone number of 1-855-279-0679. Users should also contact their local WIC clinic or the Care Line for appointment and benefit questions.
What to prepare for a South Carolina WIC appointment
Bring proof of identity, proof of South Carolina address, proof of income or qualifying program participation, pregnancy information if applicable, child or infant information and any instructions from the WIC clinic. Missing documents can delay certification or benefit updates.
South Carolina healthcare facility complaint, CNA abuse report and facility finder help
South Carolina DPH Healthcare Quality accepts complaints about licensed health care facilities and services. DPH’s complaint page says users who cannot submit a health facility complaint online can call 1-800-922-6735 and indicate they wish to file a complaint.
DPH also provides a Find a Facility application that identifies DPH-licensed health care facilities and services. Use this when you need to look up a facility, confirm a licensed facility category or understand facility complaint routing.
South Carolina restaurant inspections, food safety and environmental services after DHEC
This is where many users get confused. Because the old DHEC name covered both health and environment, users still search DPH for restaurant inspections, retail food permits, septic, water and environmental services. In 2026, that can lead to the wrong office.
After the 2024 restructuring, many retail food safety duties that were part of DHEC are handled by the South Carolina Department of Agriculture. SCDA says this includes restaurant kitchens, school cafeterias, caterers, grocery store delis, some convenience stores and related retail food safety responsibilities. Environmental services moved separately to the South Carolina Department of Environmental Services.
South Carolina DPH privacy complaints and records privacy concerns
South Carolina DPH has a privacy complaint process for concerns involving DPH privacy practices or records handling. DPH’s privacy complaint page says users can call the DPH Privacy Officer at 888-843-3718 if they are unable to file online, by mail or fax, or if they have questions.
A privacy complaint is different from a FOIA request, a health facility complaint, a private hospital billing issue or a request for personal medical records from a private provider. Use the correct route depending on whether your issue is about DPH privacy, DPH public records, a licensed facility or a private provider.
South Carolina DPH FOIA, public records request and official documents
South Carolina DPH provides FOIA request resources for public records maintained by the agency. DPH says all FOIA requests must be in writing, and users may use the online form, email a completed form to foi@dph.sc.gov, mail the form or fax the form according to DPH instructions.
FOIA is not the fastest path for every question. Many public health pages, annual reports, dashboards, fees, forms, office locations, complaint pages and directory contacts are already published online. A good FOIA request should be specific, with the program name, date range, record type, subject and preferred format.
South Carolina DPH free services vs paid certificates, records and requests
Many South Carolina DPH pages, public health clinic resources, vaccination guidance, WIC information, health department finder tools, complaint resources and public health program pages are free to access. Some services may involve official fees, especially certified vital records, copies, amendments, vendor orders, FOIA production costs or certain service-related charges.
The strongest user-safety rule is simple: check the official DPH page before paying a third-party website. Some private certificate or directory pages look official but may charge extra fees, provide outdated DHEC information or send users to the wrong agency after the 2024 restructuring.
South Carolina health portal confusion: DPH, old DHEC, SCDA or SCDES?
South Carolina health searches can show DPH, old DHEC pages, SCDA pages and SCDES pages. Do not choose based only on the word “health.” Choose based on the actual service.
South Carolina DPH office visit checklist before you go
Many failed visits happen because the user goes to the wrong agency, arrives without an appointment or does not bring required documents. Before visiting a DPH clinic, regional vital records office or county health department, confirm the service, hours, appointment rule and documents.
How to contact the right South Carolina health office
Identify the exact service first
Decide whether you need a clinic appointment, vital record, vaccination record, WIC appointment, healthcare facility complaint, privacy complaint, FOIA request, retail food safety help or environmental service.
Check whether the service is DPH, SCDA or SCDES
Use DPH for public health, SCDA for many retail food safety duties, and SCDES for many environmental services after the DHEC restructuring.
Use the official DPH directory or clinic finder
For appointments, vaccinations, WIC and clinic services, use the Public Health Clinics page, Health Department Finder or Care Line at 1-855-472-3432.
Prepare documents and details
Have names, dates, addresses, clinic details, certificate details, complaint facts, appointment information or FOIA record details ready before calling.
Verify hours, fees and current rules
Check the official DPH, SCDA or SCDES page before visiting because hours, fees, appointment rules and agency responsibility can change.
Do not use general DPH contact pages for emergencies
If there is a life-threatening emergency, call 911. If you need suicide, mental health crisis or emotional distress support in the United States, call or text 988. If you suspect poisoning, severe symptoms, urgent disease exposure, immediate violence, abuse or an active safety threat, use the correct emergency or hotline path.
DPH contact pages are useful for public health programs, appointments, WIC, vital records, vaccinations, complaints and public records. They are not a substitute for emergency medical care, urgent law enforcement, crisis intervention or immediate safety response.
South Carolina Department of Public Health headquarters map and clinic search
The map below points to the South Carolina Department of Public Health state health campus in Cayce. Most users do not need to visit headquarters. For appointments, WIC, vaccinations, vital records or local clinic services, use the official clinic finder or Care Line before traveling.
Official South Carolina Department of Public Health links for services, phone numbers and records
Use these official resources before relying on old DHEC pages, directory sites, paid certificate websites or unofficial local office listings.
South Carolina Department of Public Health official website Main official DPH site for public health services, healthcare quality, resources and agency information. DPH Directory Official contact directory for DPH main line, vital records, appointments, complaints and program contacts. DPH Headquarters Official headquarters information for the South Carolina Health Campus in Cayce. DHEC Restructuring Official DPH explanation of the July 1, 2024 agency restructuring. Public Health Clinics Official public health clinic page for local health department services and appointments. DPH Health Department Finder Official tool for locating a South Carolina health department by address or location. Vital Records Official DPH page for birth certificates, death certificates, marriage certificates, divorce reports and record guidance. Birth Certificates Official South Carolina birth certificate page for eligibility, records and request information. Death Certificates Official South Carolina death certificate guidance and request information. Divorce Reports Official DPH page for certified divorce report availability and request guidance. DPH Vaccinations Official vaccination clinic and vaccine information page. South Carolina Vaccination Records Official DPH resource for vaccination record access and official immunization certificate information. South Carolina WIC Official WIC page for appointments, nutrition support and WIC service information. File a Healthcare Facility Complaint Official DPH page for health facility complaints and complaint phone guidance. FOIA Requests Official DPH public records request page. SCDA Food Safety Transfer Official South Carolina Department of Agriculture page explaining the transfer of many retail food safety duties. South Carolina Department of Environmental Services Official SCDES site for many environmental services that moved from old DHEC.South Carolina Department of Health FAQ: phone, DPH services, records and clinics
What is the South Carolina Department of Health called now?
The official state public health agency is the South Carolina Department of Public Health (DPH). It was formerly part of the South Carolina Department of Health and Environmental Control, commonly known as DHEC.
What is the South Carolina Department of Public Health phone number?
DPH lists its main line as 803-898-3300. For health department appointments, service referrals or Care Line help, call 1-855-472-3432.
What is the South Carolina DPH vital records phone number?
DPH lists Vital Records for birth, death and marriage certificates and divorce reports at 803-898-3630.
How do I find a South Carolina public health clinic near me?
Use the official DPH Public Health Clinics page or the DPH Health Department Finder. You can also call 1-855-472-3432 for appointment help.
Can I get a South Carolina birth certificate from DPH?
Yes. South Carolina DPH Vital Records issues birth certificates for births that occurred in South Carolina since 1915. Check the official birth certificate page for ID, eligibility, fees and request methods.
Can I get a South Carolina death certificate from DPH?
Yes, DPH provides death certificate services. Access and ordering rules depend on requester eligibility, record details and the request method.
Does South Carolina DPH provide divorce records?
DPH provides certified copies of the Report of Divorce for divorces decreed between July 1962 and December 2023. For full divorce decrees or court files, contact the proper court or clerk’s office.
How do I get South Carolina vaccination records?
Use the official DPH South Carolina Vaccination Records page. Parents and legal guardians may be able to access and print a child’s official South Carolina Certificate of Immunization online where available.
How do I make an immunization clinic appointment in South Carolina?
Use the DPH Public Health Clinics page or call 1-855-472-3432 to make an appointment at a DPH immunization clinic.
What is the South Carolina WIC appointment phone number?
DPH WIC pages tell users to call 1-855-472-3432 to make a WIC appointment. Appointments may be in person or over the phone depending on the clinic and service.
What is the South Carolina eWIC card customer service number?
DPH’s eWIC card guide lists 1-855-279-0679 as the customer service telephone number for eWIC card help.
How do I file a complaint against a South Carolina healthcare facility?
Use the official DPH healthcare complaint portal. If you cannot submit a complaint online, DPH says you can call 1-800-922-6735 and indicate you wish to file a complaint.
Does South Carolina DPH handle restaurant inspections?
Many retail food safety duties moved from old DHEC to the South Carolina Department of Agriculture on July 1, 2024. For restaurant inspections and retail food safety, check SCDA resources first.
Does South Carolina DPH handle environmental permits?
Many environmental programs moved to the South Carolina Department of Environmental Services after the DHEC restructuring. Check SCDES for environmental services, water and many permit questions.
How do I request South Carolina DPH public records?
Use the official DPH FOIA request page. DPH says FOIA requests must be in writing and may be submitted through its online form or by sending a completed form to foi@dph.sc.gov.
Where is South Carolina DPH headquarters?
South Carolina DPH lists its state health campus at 400 Otarre Parkway, Cayce, SC 29033. Most users should use clinic, Care Line or program-specific contact routes before visiting headquarters.
Is this the official South Carolina DPH website?
No. This is an independent informational guide. For official services, appointments, records, fees, complaints, public health guidance or agency routing, use DPH.SC.gov, SCDA, SCDES or the correct official South Carolina government page.
Independent guide and official-use disclaimer
This article is an independent guide created to help users understand South Carolina Department of Public Health services, phone numbers, public health clinics, vital records, vaccination records, WIC, healthcare facility complaints, privacy complaints, FOIA requests, old DHEC restructuring, SCDA food safety routing, SCDES environmental routing and official links.
It is not the official South Carolina DPH website and does not provide medical advice, legal advice, emergency help, certificate approval, appointment confirmation, benefits decisions, complaint decisions or guaranteed office hours. Before visiting, paying, mailing documents, filing a complaint or relying on a deadline, verify details directly with DPH.SC.gov or the correct official South Carolina agency.
Bottom line for South Carolina Department of Health services and phone help
The correct official public health agency is the South Carolina Department of Public Health (DPH). For general DPH contact, use 803-898-3300. For health department appointments, service referrals, WIC appointments or clinic help, use 1-855-472-3432. For vital records, use 803-898-3630. For health facility and CNA abuse complaints, use 1-800-922-6735.
For vaccinations, use DPH vaccination pages, the Public Health Clinics page and South Carolina Vaccination Records resources. For WIC, use the official DPH WIC page and the Care Line. For FOIA, use DPH’s written request process and foi@dph.sc.gov. For restaurant inspections and many retail food safety questions, check SCDA. For environmental services, check SCDES.
The strongest user path is official first, correct agency second, exact program third. That is safer and clearer than relying on old DHEC search results or thin phone-directory pages.