Louisiana Department of Health 2026: Phone, Medicaid, Records, WIC & Parish Units

Q: What is the Louisiana Department of Health phone number?

The main Louisiana Department of Health phone number is 225-342-9500. Use it for general LDH routing, but Medicaid, Healthy Louisiana, Vital Records, WIC, and complaints have better direct routes.

Q: Where is the Louisiana Department of Health central office?

The LDH central office is at 628 N. 4th Street, Baton Rouge, LA 70802. Many local services are handled through parish health units or program-specific offices, so call before visiting.

Q: What is the Louisiana Medicaid phone number?

Louisiana Medicaid customer service can be reached at 1-888-342-6207. Use this for Medicaid eligibility, renewal, application, case, and coverage questions.

Q: What is the Healthy Louisiana phone number?

Healthy Louisiana health plan enrollment questions use 1-855-229-6848. Use this route for Medicaid managed care plan selection and enrollment help.

Q: How much does a Louisiana birth or death certificate cost?

Official fee examples include $15 per birth certificate copy, $24 for a birth certificate plus birth card pair, and $7 per death certificate copy. Verify current fees before ordering.

Q: What is the Louisiana WIC phone number?

Louisiana WIC users can call 800-251-BABY, also written as 800-251-2229, or use LouisianaWIC.org to find local clinic help.

🏥 Louisiana public health guide · 2026

Louisiana Department of Health phone, Medicaid, Vital Records, WIC, parish health units and official service help

The Louisiana Department of Health, often called LDH, handles statewide health programs, Medicaid, Vital Records, WIC, immunization records, parish health unit routing, facility complaints, behavioral health, public health alerts, and service directories.

Most users should not start by driving to the Baton Rouge central office. For faster help, choose the exact service first, then use the matching official LDH page, phone number, portal, or parish health unit.

☎️ Main LDH: 225-342-9500 📍 628 N. 4th Street, Baton Rouge 💳 Medicaid: 1-888-342-6207 🧾 Vital Records: 504-593-5100 🥗 WIC: 800-251-BABY 🚨 Crisis: 988 / Emergency: 911

Open official LDH contact page Use service finder

🔎 Official help finder

Choose the Louisiana Department of Health service you need

Select your task below. This finder does not book appointments or show live office availability, but it points users to the correct official LDH starting point.

What do you need help with?

☎️ Main LDH phone or central office contact

For general LDH routing, call 225-342-9500. The central office is listed at 628 N. 4th Street, Baton Rouge, LA 70802. Use direct program routes below for faster service.

Official LDH contact page See phone directory

✅ Quick answer

Louisiana Department of Health quick answer

The main Louisiana Department of Health phone number is 225-342-9500. The central office is at 628 N. 4th Street, Baton Rouge, LA 70802, and the official contact page lists regular hours as Monday-Friday, 8:00 a.m.-4:30 p.m.

For Medicaid, call 1-888-342-6207. For Healthy Louisiana health plan enrollment help, call 1-855-229-6848. For Vital Records, call 504-593-5100. For WIC, call 800-251-BABY (2229). For Health Standards complaints, use 225-342-0138.

For local services such as parish health units, WIC clinics, immunizations, family planning, TB/STD services, and some Vital Records kiosk options, use the official LDH directory and call the local listing before visiting.

Main LDH225-342-9500 for general statewide routing.

Medicaid1-888-342-6207 for Medicaid questions, applications, and renewal routing.

Healthy Louisiana1-855-229-6848 for health plan enrollment questions.

Vital Records504-593-5100 for Louisiana birth and death certificate help.

WIC800-251-BABY for WIC clinic and nutrition benefit routing.

Crisis and emergency988 for crisis support; 911 for immediate danger.

🔎 Source verification

Official verification before using this Louisiana guide

Updated for publication on June 28, 2026.

This refreshed guide uses official Louisiana Department of Health resources for contact information, service locations, Medicaid, Healthy Louisiana, Vital Records, WIC, immunization records, Health Standards complaints, behavioral health, public health, and data resources.

Phone numbers, office hours, clinic schedules, Medicaid rules, vital-record fees, WIC appointment rules, complaint routing, and parish health unit availability can change. Always verify final details on the official LDH page before visiting, paying, mailing documents, or relying on a deadline.

🧭 Contents

What this Louisiana Department of Health guide covers

1. LDH phone directory 2. Parish health units and locations 3. State office vs parish office 4. Before you call or visit 5. Medicaid and Healthy Louisiana 6. Birth and death certificates 7. Vaccination records and LINKS 8. WIC clinics and nutrition help 9. Complaints and abuse reports 10. Behavioral health and 988 11. Public health and sanitation 12. Free vs paid LDH services 13. What to do if something goes wrong 14. Map and official links 15. FAQ

☎️ Phone help

Louisiana Department of Health phone number directory by service

The main phone number is useful, but service-specific numbers are usually faster. Use the table below before calling.

Service	Official contact	Use this for	Prepare before calling
General LDH contact	225-342-9500	Statewide routing, general LDH office contact, and central office questions.	Service needed, parish, deadline, and best callback number.
LDH central office	628 N. 4th Street Baton Rouge, LA 70802	Central administrative contact. Many local services are not completed here.	Ask if the service is central-office, regional-office, parish-health-unit, or online-only.
Louisiana Medicaid	1-888-342-6207	Medicaid application, eligibility, renewal, case status, coverage letters, and document requests.	Medicaid ID, Social Security number if required, case notice, income documents, and address details.
Healthy Louisiana	1-855-229-6848	Health plan enrollment, plan choice, managed care, plan switching, and enrollment letters.	Medicaid details, plan names, member information, provider needs, and deadline.
Vital Records	504-593-5100	Louisiana birth certificates, death certificates, and Vital Records questions.	Record type, name, date, parish, ID, relationship, and payment question.
Louisiana WIC	800-251-BABY 800-251-2229	WIC clinic finder, nutrition benefit questions, breastfeeding support, and local clinic routing.	Parish, applicant age/status, income/program proof, pregnancy/child details, and appointment need.
Health Standards complaint line	225-342-0138	Licensed facility complaints and Health Standards complaint routing.	Facility name, address, dates, people involved, what happened, and immediate safety risk.
OAAS provider complaint help	866-758-5035	Certain Office of Aging and Adult Services provider complaints.	Provider name, client details, service type, date, and complaint facts.
Behavioral health crisis	988	Mental health crisis, emotional crisis, suicide crisis, or urgent support conversation.	Current location, immediate safety concern, and whether there is danger now.
Emergency	911	Life-threatening danger, overdose emergency, violence, fire, or urgent medical emergency.	Location, type of emergency, people affected, and immediate risks.

📍 Local offices

Louisiana parish health units and LDH service locations near me

Many Louisiana Department of Health services are delivered through parish health units, regional offices, health unit clinics, and program-specific locations. The official LDH directory is the safest starting point when you need a local office.

Do not assume every parish health unit offers every service every day. Immunizations, WIC, STD/TB services, family planning, Vital Records kiosks, and clinic appointments may follow local schedules.

Search by parish first

Use your parish name for WIC, immunizations, parish health unit services, environmental health, and local public-health clinics.

Open the official LDH directory

Look for the specific service location, phone number, clinic day, program notes, and whether the office has limited services.

Call before visiting

Ask about appointment rules, documents, fees, last customer time, language help, and whether the service is available that day.

Use central LDH only when needed

For statewide program routing, data, policy, or central-office help, use LDH central contact. For local services, use the parish listing.

Open official LDH directory Open official LDH contact page

🏢 Right office

Louisiana state office vs parish health unit: which one should you use?

A common user mistake is treating LDH like one single service counter. In reality, the right office depends on the service, parish, program, and record type.

User need	Best starting point	Common mistake
Medicaid eligibility or renewal	Louisiana Medicaid / Medicaid customer service.	Calling a parish health unit for Medicaid casework.
Health plan selection	Healthy Louisiana.	Calling the main LDH number for plan selection.
Birth or death certificate	LDH Vital Records and official certificate request routes.	Using a general public-records request instead of Vital Records.
WIC appointment	Louisiana WIC and local WIC clinic.	Assuming central LDH books every WIC appointment.
Vaccination record	MyIR, LINKS guidance, provider, or parish health unit.	Waiting until school registration week to search for records.
Facility complaint	Health Standards complaint page or appropriate program complaint route.	Sending urgent safety problems through a slow general contact path.

For general office-finding logic, see our health department near me guide.

🧾 Checklist

Before you call, visit, apply, mail or pay LDH

Use this checklist before contacting LDH. It can prevent a wrong phone call, rejected certificate request, missed Medicaid deadline, or wasted parish-office visit.

Know the exact serviceMedicaid, Healthy Louisiana, Vital Records, WIC, vaccination records, facility complaint, data, public health, or parish health unit.

Know the parishParish matters for WIC clinics, health units, local public health, restaurant/environmental issues, and some certificate access points.

Check live office rulesHours, clinic days, walk-ins, appointment rules, and kiosk availability can change.

Prepare documentsID, proof of relationship, Medicaid notices, income proof, proof of address, vaccine records, or complaint evidence.

Confirm feesVital-record copies, certified documents, special processing, mailing, and third-party vendor charges may differ.

Use emergency help when neededUse 911 for danger and 988 for crisis. Do not wait for office-hour callbacks.

💳 Medicaid

Louisiana Medicaid phone, renewal, Healthy Louisiana and coverage help

Louisiana Medicaid is one of the main reasons users search for LDH. Medicaid customer service can be reached at 1-888-342-6207. Healthy Louisiana health plan enrollment questions use 1-855-229-6848.

Use Medicaid for eligibility, application, renewal, notices, proof requests, coverage letters, and case questions. Use Healthy Louisiana when the issue is plan selection, plan enrollment, plan comparison, or managed care routing.

Use Medicaid customer service forApplication status, eligibility, renewal, case changes, notices, coverage status, and document requests.

Use Healthy Louisiana forHealth plan selection, plan switching, managed care enrollment, and plan-related navigation.

Use your health plan forProvider networks, ID cards, prior authorization, member services, care coordination, and plan-specific benefits.

Important renewal tipKeep your mailing address and phone updated so you do not miss official Medicaid notices.

Documents to prepareIncome proof, household details, ID, immigration/citizenship documents if needed, and any LDH notice.

Common problemCoverage can be delayed if notices are ignored, forms are incomplete, or old addresses are still on file.

Louisiana Medicaid action steps

Read the official notice or renewal letter carefully.
Check the deadline and requested documents.
Call Medicaid customer service or use the official portal if available.
Submit requested documents before the deadline.
Use Healthy Louisiana for health plan selection or plan-related questions.
Save confirmation numbers, screenshots, notices, and mailed proof.

Official Louisiana Medicaid Renew Medicaid Healthy Louisiana Related HHS guide

🧾 Vital records

Louisiana birth certificate, death certificate and Vital Records phone help

The Louisiana Center for Vital Records and Statistics maintains Louisiana birth and death records. LDH says the registry only maintains birth and death records that occurred in Louisiana.

Louisiana law treats birth records as confidential until 100 years after the year of birth and death records as confidential until 50 years after the year of death. That means eligibility, ID, and requester relationship matter.

Record task	Official detail	What to prepare
Birth certificate	Louisiana birth records only. Birth records are confidential for 100 years after the year of birth.	Full name, birth date, parish/city, parent names, valid ID, relationship/eligibility, and payment method.
Death certificate	Louisiana death records only. Death records are confidential for 50 years after the year of death.	Decedent name, date of death, parish/city, relationship, eligibility, ID, and payment method.
Birth card	Available as a short-form birth record option where listed by Vital Records.	Confirm whether a birth card is acceptable for your use before ordering.
Orleans Parish marriage	LDH Vital Records provides certain Orleans Parish marriage record guidance.	Names, marriage date, parish, and whether the record is actually held by LDH.
Corrections or amendments	Record corrections may require forms, proof, review, and extra processing.	Certified documents, ID, proof of correction, and official amendment instructions.

Louisiana Vital Records fee planner

Official Vital Records fee pages list examples such as $15 per birth certificate copy, $24 for a birth certificate plus birth card pair, and $7 per death certificate copy. Verify current fees before paying.

Choose record type Number of copies or pairs

Estimated listed copy fee: $15

One birth certificate copy using the listed Vital Records fee. Mailing, online vendor, amendment, delivery, or other fees may be extra.

Before you request a Louisiana certificate

Confirm the birth or death happened in Louisiana.
Choose the correct record type and certificate format.
Check requester eligibility and confidentiality rules.
Prepare valid identification and proof of relationship if required.
Use the official LDH Vital Records page or approved request route.
Verify current fees and payment instructions before mailing or ordering.

Private vendor warning: Do not rely on a third-party certificate page until you compare it with the official LDH instructions and fees.

Official LDH Vital Records Request birth or death certificate Official Vital Records fees General birth certificate guide

💉 Immunizations

Louisiana vaccination records, MyIR, LINKS and school immunization help

Louisiana vaccination records may be available through MyIR, the provider who gave the vaccine, a parish health unit, or Louisiana’s LINKS immunization information system.

This is important for school enrollment, childcare, college, employment, travel, adult vaccine history, and replacement records. Do not wait until the last week before a school or work deadline.

Use MyIR forOnline vaccination record access where available, including viewing, downloading, or printing records.

Use your provider forMissing records, private vaccine history, vaccine corrections, and proof of shots given by that provider.

Use parish health unit forLocal vaccine services, school record help, and public-health immunization guidance.

Use LINKS guidance forProvider registry records and Louisiana immunization information system support.

Bring documentsPhoto ID, child information, prior vaccine cards, school forms, Medicaid/insurance card, and provider history.

Common issueOlder adult records may be incomplete if vaccines were given before registry reporting or by different providers.

Official Louisiana Immunization Program Request vaccination records

🥗 WIC

Louisiana WIC phone number, clinic locator, benefits and documents

Louisiana WIC helps eligible pregnant, breastfeeding and postpartum women, infants, and children with nutrition support, healthy foods, breastfeeding support, education, and referrals.

LDH routes users to LouisianaWIC.org or 800-251-BABY (2229) to find WIC help and clinic information. WIC services are local, so appointment rules and documents can vary by clinic and parish.

WIC task	Best route	What to prepare
Find a WIC clinic	Use LouisianaWIC.org or call 800-251-BABY.	Parish, ZIP code, applicant age/status, and appointment preference.
First appointment	Call the local WIC clinic for document instructions.	ID, proof of address, income or program proof, pregnancy/child information.
Breastfeeding support	Ask the clinic or WIC line about available support.	Due date, child age, feeding concern, and preferred language.
Benefits or food list	Use WIC clinic and official Louisiana WIC resources.	WIC card/app details, store issue, item question, or benefit date.
Transfer or move	Contact the new or current WIC clinic before your next appointment.	Current participant details, new parish, and appointment date.

WIC document checklist

Photo ID or identity proof.
Proof of Louisiana address.
Proof of income or qualifying program participation.
Pregnancy information, infant information, or child information.
Any clinic forms or appointment instructions.
Questions about benefits, food list, breastfeeding, or clinic transfer.

Official Louisiana WIC page LouisianaWIC.org

📣 Complaints

File a Louisiana Department of Health complaint, report abuse or facility issue

LDH complaint routing depends on the facility, provider, program, resident/client, and safety concern. Health Standards lists 225-342-0138 for many complaint paths involving licensed facilities and provider standards.

If someone is in immediate danger, needs urgent medical care, or abuse is happening now, do not wait for a complaint form. Call 911 or the proper emergency authority first.

Complaint type	Likely starting point	Useful details
Licensed healthcare facility	Health Standards complaint route.	Facility name, address, unit, resident/patient, dates, staff names, and what happened.
Aging or adult services provider	OAAS complaint routing where applicable.	Provider name, service type, client information, care plan issue, and dates.
Abuse or neglect concern	Emergency services, adult protective services, child protection, or LDH complaint page depending on risk.	Immediate safety risk, location, people involved, injuries, and whether danger is ongoing.
Medicaid fraud or provider issue	Use the official fraud/reporting route or Medicaid complaint route.	Provider name, dates, claims, documents, and explanation of concern.
Public health or sanitation concern	Office of Public Health or parish/local health unit route.	Address, parish, business/property, photos, date/time, and health impact.

Complaint preparation checklist

Facility, provider, business, or program name.
Full address and parish.
Date and time of the incident.
Names of people involved if known.
What happened, what was reported already, and whether it is still happening.
Photos, documents, medical notes, receipts, or notices if relevant and safe to share.
Whether someone is in immediate danger.

Official complaint / report abuse page Health Standards Section Office of Aging and Adult Services

🧠 Behavioral health

Louisiana mental health, substance use services and 988 crisis support

LDH’s behavioral health resources help users find state information about mental health, substance use, crisis support, treatment navigation, and related services.

For emotional crisis, suicide crisis, or urgent mental health support, call or text 988. For life-threatening danger, overdose emergency, violence, or immediate medical emergency, call 911.

Use 988 forEmotional crisis, suicide crisis, mental health crisis, or urgent support conversation.

Use 911 forImmediate danger, overdose emergency, violence, fire, or life-threatening medical emergency.

Use LDH behavioral health pages forProgram guidance, treatment navigation, resources, and official state information.

Use Medicaid or health plan forCovered behavioral health providers, member services, referrals, and plan-specific care help.

Use local providers forOngoing therapy, medication management, inpatient/outpatient treatment, and follow-up care.

Safety tipDo not use an office-hours contact form for immediate danger.

Official Office of Behavioral Health Louisiana 988

🌿 Public health

Louisiana public health, sanitation, disease updates and environmental health services

The LDH Office of Public Health supports disease prevention, immunizations, sanitation, parish health units, emergency preparedness, community health, environmental health programs, and public health guidance.

Public-health topics may include infectious disease updates, immunizations, STD/TB services, family planning, food and foodborne illness guidance, sanitation, drinking water, health unit services, emergency alerts, and community health resources.

Use Office of Public Health forState public-health programs, health units, disease guidance, sanitation, and immunization resources.

Use parish health units forLocal clinic services, vaccines, WIC, STD/TB services, family planning, and appointment guidance.

Use official alerts forEmergency notices, disease updates, weather-related health information, and program changes.

Use local environmental routes forSanitation, water, food, property, and parish-specific environmental health concerns.

Use data tools forHealth statistics, dashboards, reports, and official public-health data.

Use emergency help forImmediate safety, poisoning, severe symptoms, crisis, violence, or overdose.

Official Office of Public Health LDH news and alerts LDH Health Data Explorer

💵 Fees

Louisiana Department of Health free services vs paid records and fees

Many LDH resources are free to access online, including program information, service directories, public-health alerts, application instructions, Medicaid guidance, WIC clinic lookup, and general contact pages.

Some services may involve official fees, especially certified Vital Records copies, certain special documents, provider licensing processes, facility-related applications, or vendor-assisted orders.

Usually free to read onlineProgram pages, phone directories, service directories, health alerts, basic Medicaid information, WIC clinic lookup, public health guidance, and official forms.

May involve feesCertified birth certificates, death certificates, birth card pairs, amendments, special record handling, mailing, vendor orders, or professional/facility processes.

Before payingConfirm the official fee, accepted payment, whether online service fees apply, and whether the page is official.

Before mailingUse correct address, check or money order instructions, required ID copy, signed form, and current application packet.

⚠️ Wrong agency check

What the Louisiana Department of Health may not handle

LDH handles many health-related services, but not every “health” or benefits question belongs to LDH. Choosing the wrong agency can delay help.

SNAP, TANF and many family benefitsThese are generally handled through Louisiana DCFS, not the LDH main phone.

Driver license or DMV issuesDriver records, vehicle registration, and state ID issues are not LDH services.

Private hospital billing disputesStart with the hospital, provider, insurer, or plan administrator.

Professional license boardsSome health professional licenses are handled by separate Louisiana boards.

Police reports and court recordsLaw enforcement records and court documents are separate from LDH health services.

Emergency careCall 911 for life-threatening emergencies. Do not wait for an LDH office-hours response.

🛠️ Troubleshooting

What to do if your Louisiana health service is not found

If the parish office does not answerCheck the LDH directory, call again during listed hours, and ask whether the service is limited to certain days.

If Medicaid coverage is missingCall Medicaid customer service, update your contact information, and check whether LDH requested documents.

If Healthy Louisiana plan help is neededUse Healthy Louisiana instead of the general LDH contact line.

If a certificate request is rejectedConfirm eligibility, ID, record type, full name, event parish, date, and payment instructions.

If a vaccine record is missingTry MyIR, the provider who gave the vaccine, previous doctors, pharmacies, schools, and the parish health unit.

If a complaint is urgentCall 911 or the proper emergency service first. Then file the official report or complaint.

🗺️ Map

Louisiana Department of Health central office map

This map points to LDH’s central office in Baton Rouge. For parish health units, WIC clinics, immunizations, Medicaid appointments, and local services, use the official LDH directory before traveling.

🔗 Official links

Official Louisiana Department of Health links

Use these official pages for final decisions, applications, certificate orders, complaint routing, WIC clinics, Medicaid renewal, and public-health updates.

Louisiana Department of Health official websiteMain official website for LDH programs, services, news, Medicaid, public health, Vital Records, WIC, and contact routing. LDH contact pageMain phone, central office address, office hours, and statewide contact information. LDH service directoryFind parish health units, service locations, program offices, and local contact details. Louisiana MedicaidMedicaid application, eligibility, customer service, renewal, coverage, and program guidance. Healthy LouisianaMedicaid managed care health plan enrollment and plan-selection help. LDH Vital RecordsLouisiana birth certificates, death certificates, fees, restrictions, and official request routes. Louisiana Immunization ProgramVaccination records, MyIR, LINKS, school immunization guidance, and provider resources. Louisiana WICWIC clinic routing, nutrition support, breastfeeding resources, and eligibility help. File a complaint or report abuseOfficial complaint and report-abuse starting point for LDH programs and facility concerns. Office of Public HealthPublic health programs, health units, disease guidance, sanitation, immunizations, and community health resources.

❓ FAQ

Louisiana Department of Health FAQ

What is the Louisiana Department of Health phone number?

The main Louisiana Department of Health phone number is 225-342-9500. Use it for general LDH routing, but Medicaid, Healthy Louisiana, Vital Records, WIC, and complaints have better direct routes.

Where is the Louisiana Department of Health central office?

The LDH central office is at 628 N. 4th Street, Baton Rouge, LA 70802. Many local services are handled through parish health units or program-specific offices, so call before visiting.

What is the Louisiana Medicaid phone number?

Louisiana Medicaid customer service can be reached at 1-888-342-6207. Use this for Medicaid eligibility, renewal, application, case, and coverage questions.

What is the Healthy Louisiana phone number?

Healthy Louisiana health plan enrollment questions use 1-855-229-6848. Use this route for Medicaid managed care plan selection and enrollment help.

How do I find a Louisiana parish health unit?

Use the official LDH directory and search by parish, city, service, or program. Call the listed location before visiting because clinic days and services can vary.

How do I order a Louisiana birth or death certificate?

Use the official LDH Vital Records page. Confirm the event happened in Louisiana, prepare ID, check eligibility, verify the fee, and use the official request route.

How much does a Louisiana birth or death certificate cost?

Official fee examples include $15 per birth certificate copy, $24 for a birth certificate plus birth card pair, and $7 per death certificate copy. Verify current fees before ordering.

How do I get Louisiana vaccination records?

Use MyIR if available, or contact the provider who gave the vaccine, a parish health unit, previous doctors, pharmacies, schools, or Louisiana immunization resources.

What is the Louisiana WIC phone number?

Louisiana WIC users can call 800-251-BABY, also written as 800-251-2229, or use LouisianaWIC.org to find local clinic help.

How do I file a Louisiana Department of Health complaint?

Use the official LDH complaint or report-abuse page. For many Health Standards facility complaints, LDH lists 225-342-0138. Call 911 first if someone is in immediate danger.