Michigan Department of Health and Human Services Phone, Benefits, Vital Records & Local Office Help
This practical guide helps users searching for michigan department of health and human services find the right official MDHHS phone number, county office, local health department, MI Bridges benefits portal, Medicaid help line, vital records office, immunization record portal, WIC contact, abuse and neglect hotline, and public health reporting path.
Michigan’s health department is not only one office. MDHHS handles public health, human services, Medicaid, food assistance, child welfare, vital records, WIC, immunizations, behavioral health, disease reporting and more. The correct contact depends on the exact service you need.
This finder points you to the safest official starting place. It does not check benefit status, book appointments, replace your caseworker, or pull live local office data. It helps you avoid the common mistake of calling one general MDHHS number for every service.
For general Michigan Department of Health and Human Services questions, use the official contact page or call 517-241-3740. For benefits, Medicaid, vital records, immunizations, WIC, abuse reporting or local public health issues, use the specific official program path below.
Michigan Department of Health and Human Services phone number, county offices and services
The main Michigan Department of Health and Human Services general information phone number is 517-241-3740. Hearing impaired callers may use the Michigan Relay Center at 711 and ask for the MDHHS number they need.
For benefits, use MI Bridges to apply for assistance, check eligibility, manage your account, upload documents, report changes and renew benefits. For Medicaid questions, the Beneficiary Help Line is 1-800-642-3195. For Michigan Vital Records, the customer service phone number is 517-335-8666. For WIC, the state WIC toll-free helpline is 1-800-942-1636. To report suspected abuse or neglect of a child or adult, call 855-444-3911 any time day or night.
For emergencies, call 911. For mental health crisis support in the United States, call or text 988. Do not wait for a general MDHHS email, web form or normal office phone line during immediate danger.
Michigan Department of Health and Human Services fast facts before you call
Official verification for this Michigan Department of Health and Human Services guide
Publish-ready as of: May 8, 2026.
This guide was prepared using official Michigan Department of Health and Human Services resources, including MDHHS contact pages, county office pages, local health department maps, Michigan Vital Records, MI Bridges, Medicaid beneficiary support, immunization and MCIR resources, Michigan WIC pages, MDHHS hotlines, abuse and neglect reporting pages, communicable disease reporting resources, and Michigan.gov program pages.
Phone numbers, office hours, benefit rules, processing times, appointment systems, local office addresses, WIC clinic contacts, Medicaid plan contacts, public health emergency reporting paths and document requirements can change. Always verify the current official MDHHS page, MI Bridges account, local MDHHS office, local health department or correct program page before visiting, mailing documents, paying fees, filing reports or relying on a deadline.
What this Michigan Department of Health and Human Services guide covers
Michigan Department of Health and Human Services phone number directory by service
MDHHS has a general information number, but many practical questions have a better program-specific route. If you call the wrong number for Medicaid, MI Bridges, vital records, WIC, immunization records, county casework, abuse reporting, or communicable disease reporting, you may lose time.
Best call strategy for MDHHS services
Before calling, write down your exact service, county, case number, benefit program, Medicaid ID, mihealth card issue, Vital Records order type, WIC clinic need, immunization record problem, complaint details, or reportable disease issue. A specific request is easier to route than “I need the health department.”
Find your local MDHHS county office for benefits, case help and local services
MDHHS county offices are important for many human services needs. If your issue involves food assistance, cash assistance, child care assistance, Medicaid case information, document upload problems, benefit changes, verification requests, local caseworker contact or local office directions, your local MDHHS office may be the right next step.
Do not confuse a local MDHHS county office with a local health department. A county MDHHS office commonly supports assistance programs and case services. A local health department commonly handles local public health services, disease reporting, WIC clinics, immunizations and environmental health. Some services overlap in real life, so always verify the exact local office.
Michigan local health departments for public health services near you
Michigan has local health departments across the state. MDHHS serves as a liaison and provides funding to Michigan’s 45 local health departments, but local health departments are separate local public health partners. They often handle local disease reporting, public health nursing, immunization clinics, WIC clinics, environmental health, restaurant inspections, septic or well issues, county health alerts and local emergency response.
Use the official local health department map when you need a nearby public health office. The map lets users select a county from the map or dropdown to view local health department details.
Michigan Department of Health and Human Services help by major county search intent
Many users search for MDHHS by county because they need a local office, benefit case help, WIC clinic, local health department or public health service. A Wayne County question may not use the same office, phone or clinic schedule as Oakland, Macomb, Kent, Genesee, Washtenaw, Ingham, Kalamazoo or Saginaw County.
What the Michigan Department of Health and Human Services handles in 2026
MDHHS covers both public health and human services. That means the agency is connected to Medicaid, food assistance, cash assistance, child care assistance, child welfare, adult protective services, behavioral health, developmental disability services, vital records, immunizations, WIC, disease reporting, laboratories, local public health support and more.
What MDHHS may not be the right office for
MDHHS is broad, but it is not the correct office for every health, benefit, license or emergency problem. Calling the wrong agency wastes time and may delay help.
MI Bridges for food assistance, cash assistance, Medicaid, child care and benefit management
MI Bridges is the official online portal Michigan residents use to apply for assistance, check eligibility status and manage accounts online. MDHHS explains that users can use MI Bridges to apply for assistance, manage their account, upload documents and verifications, report life changes and renew benefits.
Use MI Bridges if you need to apply for Food Assistance Program benefits, cash assistance, health care coverage, child care assistance or other MDHHS assistance programs. If MDHHS requests a verification, MI Bridges can allow users to upload documents from a mobile device.
MI Bridges tip
Keep your address, phone number and email updated in MI Bridges. Missing notices, document requests or renewal deadlines can interrupt benefits.
Michigan Medicaid phone number, mihealth card, health plans and beneficiary support
For Michigan Medicaid beneficiary questions, the Beneficiary Help Line is 1-800-642-3195. MDHHS beneficiary resources also direct users to MI Bridges for case information, eligibility, document upload, reporting life changes and renewing benefits.
The mihealth card is connected to Michigan Medicaid coverage, but the card itself does not guarantee eligibility. Beneficiaries and providers should use official eligibility and support resources when coverage status matters. If you did not receive your mihealth card, or if it is lost, stolen or damaged, MDHHS directs users to the Beneficiary Help Line.
Michigan birth, death, marriage and divorce records through MDHHS Vital Records
The MDHHS Division for Vital Records and Health Statistics registers, preserves and issues certified copies of Michigan vital records. This includes birth, death, fetal death, marriage and divorce certificates for events that occur in Michigan, with records dating back to 1867.
The Michigan Vital Records office is located at 333 S. Grand Avenue, Lansing, MI 48933. The customer service phone number is 517-335-8666, fax is 517-335-8610, and the official email listed by MDHHS is VRCustomerService@Michigan.gov.
MDHHS Vital Records states that the office is open with limited capacity and by appointment only. Online and phone ordering may use the state’s approved vendor path, and MDHHS notes that applying for a Michigan vital record does not guarantee that a record will be found. Search fees may be non-refundable, so check the current instructions carefully before ordering.
Before ordering a Michigan vital record
Confirm the record type, person’s full name, date, county, parent or spouse details when required, eligibility, identification, fee, appointment rule, processing time and mailing method. If you need a court divorce decree, probate record or adoption-related document, the Vital Records office may not be the only office involved.
Michigan immunization records, MCIR and the Michigan Immunization Portal
Michigan immunization records are connected to the Michigan Care Improvement Registry, commonly called MCIR. MDHHS says that if you were immunized in Michigan, you may be able to download your immunization record from MCIR using the Michigan Immunization Portal.
Immunization record searches often come from parents, students, adults, employers, health care workers, schools, child care centers and people preparing for travel or medical care. If the portal does not show what you need, check with your health care provider, clinic, pharmacy, school, previous employer, military records or local health department.
Michigan WIC phone number, local agencies, nutrition support and clinic help
Michigan WIC is a nutrition program for eligible pregnant, breastfeeding and postpartum people, infants and children. WIC can provide nutrition education, supplemental foods, breastfeeding promotion and support, and referrals to health care and other community resources.
The Michigan WIC state office phone is 517-335-8951, and the toll-free WIC helpline is 1-800-942-1636. For local appointments, eligibility steps, clinic locations and benefit questions, use the official Michigan WIC pages and local WIC agency contact information.
What to prepare for a WIC appointment
Bring proof of identity, Michigan address, income or program participation, pregnancy information if applicable, child or infant details and any instructions from your local WIC agency. Local WIC offices may have different appointment procedures.
Report child abuse, adult abuse, neglect or exploitation in Michigan
MDHHS provides a statewide centralized number to report suspected abuse or neglect of a child or adult. If you suspect abuse or neglect, call 855-444-3911 any time day or night. This number is for suspected abuse or neglect reports and is not the same as a general benefit question line.
Mandated reporters and general public users should follow the official reporting process. If someone is in immediate danger, call 911 first.
Michigan communicable disease reporting, public health emergencies and lab contact
Health care providers and local agencies often work through local health departments for communicable disease prevention and control. MDHHS communicable disease resources list the Division of Emerging Infectious Diseases at 517-335-8165 and a public health emergency after-hours contact at 517-335-9030.
For most local disease concerns, contact your local health department first. For medical emergencies, call 911. For public health lab questions, the Bureau of Laboratories main phone during normal business hours is 517-335-8063, with after-hours public health emergency contact at 517-335-9030.
MDHHS FOIA, public records, hotlines, reports and official data
MDHHS provides public records and legal resources, including Freedom of Information Act information, nondiscrimination information, legal base, welfare fraud reporting and records from closed state facilities. If you need agency records, be specific about the program, date range, document type, county, subject and preferred format.
Not every request should be a FOIA request. Benefit case information may belong in MI Bridges or your local office. Vital records have a separate process. Medical records may need to be requested from the provider, facility or program that created the records. Communicable disease data, public health reports and state statistics may already be published online.
Michigan MDHHS free services vs paid records, applications and copies
Many MDHHS pages are free to access, including program information, MI Bridges access, contact pages, local office listings, immunization guidance, Medicaid support pages, WIC resources, abuse reporting information and local health department maps.
Some services may involve fees or official processing costs, especially vital records, certified copies, rush processing, mailed records, certain program documents or record searches. Before paying, verify that the payment path is official and that you are using the correct MDHHS, Michigan.gov, MI Bridges or approved vendor page.
Michigan health portal confusion: MDHHS, MI Bridges, local health departments and Medicaid plans
Michigan health and human services searches can show many official-looking paths. MDHHS is the state department. MI Bridges is the online benefits portal. Local MDHHS offices handle many benefit case questions. Local health departments handle many public health services. Medicaid Health Plans handle many member service questions after enrollment.
Checklist before calling MDHHS, using MI Bridges or visiting a local office
Many failed calls and visits happen because users do not have the correct case details, documents, identification, program name or local office information. Prepare first.
How to contact the right Michigan Department of Health and Human Services office
Identify the exact service first
Decide whether you need general MDHHS contact, county office help, local health department services, MI Bridges, Medicaid, vital records, immunization records, WIC, abuse reporting, disease reporting or FOIA.
Use MI Bridges for benefits when possible
For assistance applications, eligibility, uploads, renewals and changes, start with MI Bridges before calling if your account can handle the task.
Use the county office for local benefit case help
If you need local case support, county contact information, document help or caseworker routing, use the official MDHHS county office listing.
Use the local health department for local public health services
For communicable disease follow-up, local immunization clinics, local WIC clinics, environmental health and county public health alerts, use the local health department map.
Verify current phone numbers, processing times and rules
Do not rely on old search results. Confirm the current official MDHHS page before mailing forms, paying fees, visiting offices or relying on deadlines.
Do not use general MDHHS contact pages for emergencies
If there is a medical emergency, call 911. If you need mental health crisis support in the United States, call or text 988. If you suspect abuse or neglect of a child or adult, call 855-444-3911 any time day or night. If someone is in immediate danger, call 911 first.
General MDHHS contact pages are useful for program routing, benefits, vital records, immunizations, WIC, public health information and local office help. They are not a substitute for emergency medical care, urgent law enforcement help, crisis intervention, child safety response or immediate local public health emergency reporting.
Michigan Department of Health and Human Services map and Lansing office search
The map below is a broad search for the Michigan Department of Health and Human Services in Lansing. It is not a replacement for MI Bridges, the county office locator, local health department map, Vital Records mailing instructions or program-specific phone pages.
Before visiting, confirm the exact office, appointment rule, public counter availability, documents needed and phone number. Michigan Vital Records, county offices and program offices may have different addresses, rules and hours.
Official Michigan Department of Health and Human Services links for services and phone help
Use these official resources before relying on a private directory, outdated phone listing, unofficial benefits page or paid record service.
Michigan Department of Health and Human Services official website Main MDHHS website for health, human services, public health, benefits, records, programs and official department navigation. MDHHS Contact Us Official MDHHS contact page with general information phone, mailing address and emergency-related routing. MDHHS County Offices Official county office locator for local MDHHS office information and benefit case help. Michigan Local Health Department Maps Official local health department map for county public health department details. MI Bridges Official Michigan portal for assistance applications, eligibility, benefit account management, uploads, changes and renewals. MDHHS Assistance Programs Official assistance program page for food, cash, Medicaid, child care and related benefits. Medicaid Beneficiary Support Official Michigan Medicaid beneficiary support page with help line and health plan contact direction. Michigan Vital Records Official MDHHS page for birth, death, fetal death, marriage and divorce records. Contact Michigan Vital Records Official Vital Records contact page with phone, address, fax and email information. Order a Michigan vital record online Official page for online and phone ordering of Michigan vital records through the approved ordering path. Find My Immunization Record Official MDHHS page for Michigan Immunization Portal and MCIR record access guidance. MDHHS Division of Immunization Official immunization resources for Michigan residents, schools, child cares and providers. Michigan WIC Official Women, Infants and Children program page for Michigan WIC services, benefits and resources. Local WIC Agencies Official list of local WIC agencies and contact information. Report Abuse and Neglect Official MDHHS page for reporting suspected abuse or neglect of a child or adult. MDHHS Hotlines Official MDHHS hotline list for Medicaid, MIChild, Medicare, nursing home complaints and other services.Michigan Department of Health and Human Services FAQ: phone, benefits, records and local office help
What is the Michigan Department of Health and Human Services phone number?
The MDHHS general information phone number is 517-241-3740. Use it for general questions and routing. For benefits, Medicaid, vital records, WIC, abuse reporting or immunization records, use the specific official phone or portal for that service.
Is Michigan Department of Health the same as MDHHS?
Many people say “Michigan Department of Health,” but the official agency name is the Michigan Department of Health and Human Services, commonly called MDHHS.
How do I find my local MDHHS office?
Use the official MDHHS county office page to locate your local office. County offices can help with local benefit case questions, documents and assistance program support.
How do I find my local Michigan health department?
Use the official local health department map on the MDHHS website. Local health departments commonly handle local public health services, disease reporting, WIC clinics, immunizations and environmental health.
What is MI Bridges?
MI Bridges is Michigan’s official online benefits portal. Use it to apply for assistance, check eligibility, manage your account, upload documents, report life changes and renew benefits.
What is the Michigan Medicaid phone number?
The Medicaid Beneficiary Help Line is 1-800-642-3195. Use it for Medicaid questions, mihealth card help and beneficiary support.
How do I contact Michigan Vital Records?
Michigan Vital Records customer service phone is 517-335-8666. The Vital Records office address is 333 S. Grand Avenue, Lansing, MI 48933.
Where do I order a Michigan birth certificate?
Use the official MDHHS Vital Records page to order a Michigan birth certificate online, by mail or through other approved instructions. Verify eligibility, ID, fees and processing times before ordering.
Where do I get Michigan death, marriage or divorce records?
Use MDHHS Vital Records for Michigan death, marriage and divorce certificates. If you need a court divorce decree or complete case file, the court that handled the case may also be involved.
How do I get my Michigan immunization record?
Use the official MDHHS Find My Immunization Record page and the Michigan Immunization Portal. If the record is missing, check your provider, clinic, pharmacy, school, military records or local health department.
What is MCIR?
MCIR stands for Michigan Care Improvement Registry. It is Michigan’s immunization registry and supports vaccine record access through official MDHHS resources.
What is the Michigan WIC phone number?
The Michigan WIC state office phone is 517-335-8951, and the toll-free WIC helpline is 1-800-942-1636. Local WIC agencies handle appointments and local clinic questions.
How do I report child abuse or adult abuse in Michigan?
Call 855-444-3911 any time day or night to report suspected abuse or neglect of a child or adult. If someone is in immediate danger, call 911 first.
Who do I call for communicable disease questions in Michigan?
For local disease questions, start with your local health department. MDHHS Communicable Disease Division contact is 517-335-8165. Public health lab emergency after-hours contact is 517-335-9030.
Can I walk into an MDHHS office without an appointment?
It depends on the office and service. County office procedures, Vital Records appointments, local health department clinics and WIC appointment rules can vary. Verify on the official page before visiting.
Does MDHHS handle Medicare?
Medicare is a federal program. MDHHS may list Medicare hotline resources, but most Medicare questions should go to Medicare.gov or 1-800-MEDICARE.
Is this the official Michigan Department of Health and Human Services website?
No. This is an independent informational guide. For official services, forms, fees, eligibility, records, benefits, reports or emergency guidance, use Michigan.gov/MDHHS, MI Bridges, your local office or the correct official program page.
Independent guide and official-use disclaimer
This article is an independent guide created to help users understand Michigan Department of Health and Human Services services, phone numbers, county offices, local health departments, MI Bridges, Medicaid, Vital Records, immunization records, WIC, abuse reporting, communicable disease reporting and official links.
It is not the official MDHHS website and does not provide medical advice, legal advice, benefits decisions, eligibility decisions, emergency response, child protection decisions